User guide

Synchronization
Top Producer for BlackBerry 105
2 Over the Air - the device is not connected to your
computer. This method is available for Pocket PC
Phone Edition devices that have data plans with
the appropriate carriers.
3 Wi-Fi - the device is connected to a wireless local
area network. This is available to devices with Wi-Fi
support
When performing a synchronization, you should always allow it
to complete before you change the connection type. However,
if a change in connection type occurs during synchronization—
e.g., you connect the device to your USB cable when an over-
the-air synchronization is in progress—the process could stop
responding. If this occurs, follow the steps below.
To recover from a halted synchronization:
1 If the synchronization process has stopped
responding, click Cancel at the bottom right of the
screen, then click OK. This cancels the current
synchronization.
2 Re-attempt a synchronization by selecting
Synchronize Data from the menu.
3 The new synchronization process will use the
updated connection type and attempt a
synchronization.
4 If the synchronization fails and displays the error
Remote side is unreachable, make sure that your
handheld is still connected, then retry the
synchronization by repeating steps 2 and 3 above.
This time the synchronization should complete
successfully.
Note: There is no data loss if synchronization is
halted.
5 If the synchronization fails again, you can log into
Top Producer 7i/8i to view the synchronization
events for more information. For more information
on viewing synchronization results, see “Viewing
Synchronization Results from Top Producer 7i” on
page 104 or “Viewing Synchronization Results from
Top Producer 8i” on page 104.