User guide

Synchronization
Top Producer for BlackBerry 106
Synchronization and FDR
Best Practices
Synchronization
Best Practices
1 Synchronize your data at least once a day.
2 Make sure that the synchronization completed
successfully. If it displays a Process aborted
message, retry the synchronization. If you continue
to get this message, contact Top Producer Technical
Support.
FDR Best
Practices
1 Refresh your device’s database by doing a Full
Data Recovery (FDR) once every 3 to 6 months.
2 Before doing an FDR, make sure to synchronize any
changes you’ve made on the handheld with
Top Producer 7i/8i.
3 Make sure that the network signal is strong and
steady. FDRs must have a steady signal for the
duration of the process, which could take hours
depending on the size of your database.
4 Do FDRs during off-peak time. Preferably in the
early morning, evenings, or weekends.
Note: Make sure your device is sufficiently charged
before attempting a data synchronization or
FDR.