User guide

Synchronization
Top Producer for BlackBerry 108
Background
synchronization
notes
Top Producer for BlackBerry automatically performs fast sync
operations in the background. This is triggered after a certain
number of records —usually 10—have been added.
Note: No option exists to disable this feature.
Some key things to keep in mind about background synchroni-
zation are:
• Two arrows displayed at the top right of the screen are
the only indication that a background sync is being per-
formed.
(Grey) Working off-line
(Not Recommended)
(Green) Last sync operation was
successful.
(Red) Last sync operation was
unsuccessful.
From the menu, select Sync Status
to view sync error.
Contact Top Producer Technical
Support if this continues.
(Grey) Last sync operation currently
unknown.
(Blue) Connected to Top Producer.
You can perform sync operations
when connected.
(Grey) Not connected to Top
Producer.
You cannot perform sync operations
when disconnected.
Table 11: BlackBerry Status Indicators
Icon Explanation