User Guide
Table Of Contents
- Contents
- Enterprise activation
- Email messages
- Open messages
- Send email messages
- Save draft messages
- Add multiple contacts to a message
- Set the importance level
- Resend sent messages
- Resend pending messages
- Manage messages
- File messages
- View filed messages
- Delete multiple messages at one time
- Mark messages as opened or unopened
- Save a copy of messages sent from the device
- About auto signatures
- Add an auto signature
- About out-of-office replies
- Set an out-of-office reply
- About filters
- Create filters
- Manage filters
- Create filters quickly
- About folder redirection
- Set folder redirection
- Show or hide the number of new or unread messages
- Hide the unread message indicator
- Messages shortcuts
- PIN messages
- SMS messages
- MMS messages
- Search
- Attachments
- About attachments
- Open a file attachment
- Open embedded content
- View tables in attachments
- View attachment information
- Navigate spreadsheet attachments
- Navigate image attachments
- View presentations
- Navigate presentation attachments
- About vCard address book attachments
- Manage vCard address book attachments
- Attachments shortcuts
- Synchronizing data
- Backing up and restoring device data
- Typing
- About AutoText
- Use AutoText
- Create AutoText entries
- Manage AutoText entries
- Turn off AutoText for SMS messages
- Cut or copy text
- Paste text
- Turn on tones when pressing keys
- Set the cursor speed
- Typing shortcuts
- Typing - frequently asked questions
- What is the Insert Macro menu item?
- How do I undo an AutoText change?
- Why can’t I use shortcuts on the Home screen?
- Phone
- Find your phone number
- Make phone calls
- Make emergency calls
- Make calls using speed dial
- Check voice mail
- Answer calls
- Mute calls
- Place calls on hold
- Adjust the phone volume
- Alternate between two calls
- Use other programs during calls
- Dial using letters
- Make conference calls
- Manage contacts during a conference call
- Assign speed dial numbers to keys
- Change speed dial numbers
- About call logs
- Log calls
- Manage call logs
- Block calls
- Change the call blocking password
- Forward calls
- Add call forwarding phone numbers
- Delete call forwarding phone numbers
- Set call waiting
- About smart dialing
- Set default country and area codes
- Set corporate extension dialing
- Set voice mail options
- About TTY
- Set the TTY option
- About default call volume
- Set the default call volume
- About fixed dialing
- Turn on fixed dialing
- Add contacts to the FDN list
- Manage fixed dialing entries
- Reset call timers
- Phone shortcuts
- Browser
- About the browser
- Go to web pages
- Use the browser
- View images
- Navigate images
- Copy links, images, or web page addresses
- Send links or images in email messages
- Save images
- Manage saved images
- View files
- Save web page requests
- Create bookmarks
- Manage bookmarks
- Organize bookmarks into folders
- Clear browser caches
- About TLS
- About WTLS
- Browser shortcuts
- Downloading
- Contacts
- Add contacts
- Manage contacts
- Create mailing lists
- Manage mailing lists
- Manage contacts in mailing lists
- About custom phone tunes
- Add a phone tune for a contact
- About categories
- Create categories
- Apply categories to contacts, tasks, or memos
- Sort contacts, tasks, or memos by category
- Delete categories
- About pauses and waits
- Add pauses or waits
- About remote address book search
- Search for contacts in your company address book
- Manage remote address book search results
- Calendar
- Tasks
- Memos
- Alarm
- Calculator
- Bluetooth
- About Bluetooth wireless technology
- Turn on or off the Bluetooth radio
- About Bluetooth pairings
- Pair with another Bluetooth-enabled device
- Manage paired Bluetooth-enabled devices
- Set how your BlackBerry device appears to other Bluetooth-enabled devices
- Use Bluetooth wireless technology during a call
- Share your address book with a paired Bluetooth-enabled device
- Date and time
- Profiles
- About profiles
- Enable profiles
- Create notification profiles
- Manage notification profiles
- Manage ring tones
- About custom notification
- Create profile exceptions
- Manage profile exceptions
- Manage contacts in profile exceptions
- Silence your device
- Profiles - frequently asked questions
- What is the escalating volume level?
- Why isn’t the ring tone being played the number of times that I have set?
- Why am I not receiving notification for incoming calls or received messages?
- How do I set custom notification for messages from a specific contact?
- Why can I not edit all the fields for a Calls From profile exception?
- Can I set one phone tune for all my profiles?
- Can I be notified of other items during a call?
- Screen display
- Language
- Power and battery
- Network coverage
- Connect to the wireless network
- About the preferred network list
- Add networks to the preferred network list
- Scan for networks to add to the preferred network list
- Manage the preferred network list
- Network coverage - frequently asked questions
- How do I select a network when traveling?
- How do I register my device with the network?
- SIM card
- Security
- About the device password
- Set a device password
- Change the device password
- Turn off the device password
- Lock and unlock the device
- About keyboard lock
- Lock and unlock the keyboard
- About content protection and compression
- Protect your device content
- Compress device data
- About encryption keys
- Regenerate encryption keys
- About the password keeper
- Store passwords
- Create random passwords
- Manage passwords
- Change the password keeper password
- Copy passwords
- About security self tests
- Verify security software
- Clear the device
- Set owner information
- Third-party program control
- BrickBreaker
- Service books
- Frequently asked questions
- General - frequently asked questions
- Email and PIN messages - frequently asked questions
- How do I compose an email or PIN message from the To screen?
- Why can’t I send messages?
- Why can’t I receive messages?
- Why is the menu item for sending a message not available?
- Why does the letter D appear beside sent PIN messages?
- Can I stop a message from being sent?
- Why are some messages already on my device?
- How do I create and use links in messages?
- Why is “More available” appearing at the end of my message?
- Can I file messages?
- Can I hide sent messages?
- Why can’t I see a new message in a messages list even though I received notification?
- Why is there a different icon beside some items in a messages list?
- Why are call logs appearing in a messages list?
- How do I show more of a subject line for my messages?
- How do I identify received PIN messages as high priority?
- Can I remove the prompt that appears before I delete messages?
- Why were some of my messages deleted from the device?
- How do I change how long messages and phone call logs remain in a messages list?
- How do I restrict the types of email messages that are sent to my device?
- How do I create a generic filter?
- Why are some messages sent to my device even though I have created a filter?
- Why can’t I specify some folders from which email messages are redirected?
- How do I make changes to the folders on my device?
- How do I stop email messages from being sent to my device?
- How do I stop messages that are sent from my desktop email program from appearing on my device?
- Can I change the default email account that is used when I send messages from the main messages list?
- What do the [Disclaimer On] and [Disclaimer Off] headers mean?
- SMS messages - frequently asked questions
- Why can’t I send SMS messages?
- Can I verify that my SMS message has reached its recipients?
- How do I display more items in an SMS message thread?
- Can I hide sent messages?
- Why were some of my messages deleted from the device?
- Why aren’t all the SMS options described appearing on my device?
- What are the Validity Period, Sent As, and Network to Send Over fields in the SMS options?
- MMS messages - frequently asked questions
- Attachments - frequently asked questions
- Can I view file attachments on my device?
- How do I view password-protected file attachments?
- Can I set the amount of memory that my device uses for file attachments?
- How do I change how file attachments are displayed?
- How do I view cell contents in spreadsheet attachments?
- Why can’t I view presentation slides?
- Why is “More available” appearing at the end of my file attachment?
- How do I search for text in a file attachment?
- What does skipped content mean?
- Can I view tracked changes in document attachments?
- Synchronization - frequently asked questions
- Can I reconcile email messages over the wireless network?
- Can I synchronize PIM items over the wireless network?
- How do I handle conflicts between my device and my desktop email program?
- Why do some characters in my desktop calendar not appear correctly after synchronization?
- Why are some of my email messages not reconciling over the wireless network?
- Can I reconcile my personal folders?
- Can I empty the deleted messages folder on my computer remotely?
- Phone - frequently asked questions
- Why can I not make calls?
- Why am I no longer receiving calls?
- How do I make calls from the Home screen?
- Can I use the phone when the device or keyboard is locked?
- How do I format conference call numbers in messages?
- Can I block calls?
- Can I use call forwarding?
- How do I edit the phone number to which my calls are forwarded?
- Why has my voice mail number changed?
- Can I use call waiting?
- Can I use FDN mode on my device?
- Can I use a TTY device with my device?
- How do I hide my device phone number from a contact when making a call?
- Can I set the phone to display frequently called numbers?
- How do I stop my device from answering or ending calls automatically?
- Can I change how my phone number appears in the phone?
- Browser - frequently asked questions
- Why are there no browsers available on my device?
- Can I use the BlackBerry Browser?
- How do I change my browser settings?
- How do I change the browser home page?
- How do I change the type of content that the browser accepts?
- Can I override the character set encoding of web pages?
- How do I select images and text on a web page?
- What is the Available Offline check box that appears when I’m adding a bookmark?
- Can I view web pages that contain JavaScript or animated graphics?
- Why did a web page form not submit?
- Can I be prompted before scripts are run on my device?
- With multiple browsers on my device, how do I connect a browser with a Home screen shortcut key?
- How do I change which browser opens when I click a link in an open message?
- On my browser home page, when I hold the Escape button, the program closes. Can I change this?
- How do I set WAP Browser security options?
- How do I set BlackBerry Browser security options?
- Contacts - frequently asked questions
- How do I add multiple contacts with the same name to my contact list?
- Can I change how my contacts or tasks display?
- What are the User 1, User 2, User 3, and User 4 fields on the New Address screen?
- Why does the Add Custom Phone Tune option not appear?
- How do I change the volume level for the custom phone tune?
- Can I clear all the categories that apply to a contact, task, or memo?
- Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?
- How do I know how many contacts, calendar entries, tasks, or memos I have saved?
- Calendar - frequently asked questions
- Are there any restrictions for using the calendar with Lotus Notes?
- How do I expand the number of hours that are shown in the calendar?
- How do I change the day of the week that displays first when viewing the calendar in Week view?
- How do I scroll through the calendar in each view?
- How do I change how long appointments remain in the device calendar?
- Can I set a snooze time for task and calendar reminders?
- What is dismissed if I click Dismiss All in a reminder?
- Can I show tasks in the device calendar?
- Bluetooth - frequently asked questions
- How do I connect my BlackBerry device with another Bluetooth- enabled device?
- How do I connect my BlackBerry device with my computer?
- How do I know when my Bluetooth radio is on?
- What if I can’t type a passkey on the Bluetooth-enabled device that I want to pair with?
- Why does my list of paired Bluetooth- enabled devices not appear?
- Can I connect to Bluetooth-enabled devices without being prompted?
- Can I prevent Bluetooth-enabled devices from discovering my device when it is within range?
- Security - frequently asked questions
- Why does the Verifying Security Software dialog box appear when I restart my device?
- How do I restore my device after clearing it?
- How do I prevent passwords from accidentally being copied to the clipboard?
- Can I regenerate encryption keys from my device?
- Why do additional security features appear in the device options?
- How do I specify the criteria for random passwords that are generated in the password keeper?
- How do I prevent passwords from appearing on the screen in the password keeper?
- Shortcuts
- Legal notice
- Index
18 Alarm.................................................................................................................................................................... 69
19 Calculator..............................................................................................................................................................71
20 Bluetooth.............................................................................................................................................................. 73
21 Date and time......................................................................................................................................................75
22 Profiles.................................................................................................................................................................. 77
23 Screen display ......................................................................................................................................................81
24 Language..............................................................................................................................................................85
25 Power and battery ..............................................................................................................................................87
26 Network coverage ............................................................................................................................................. 89
27 SIM card ............................................................................................................................................................... 91
28 Security ................................................................................................................................................................93
29 Third-party program control............................................................................................................................ 99
30 BrickBreaker...................................................................................................................................................... 103
31 Service books.....................................................................................................................................................105
32 Frequently asked questions............................................................................................................................ 107
33 General — frequently asked questions.........................................................................................................109
34 Email and PIN messages — frequently asked questions ............................................................................111
35 SMS messages — frequently asked questions.............................................................................................. 117
36 MMS messages — frequently asked questions ............................................................................................119