BlackBerry Wireless Handheld Version 4.
BlackBerry 7520 Wireless Handheld Model Number: RAL11IN Last modified: 6 March 2006 Part number: SWD_X_HH(EN)-065.004 At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1. Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited.
Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Published in Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom
Contents 1 Enterprise activation............................................................................................................................................9 2 Email messages ................................................................................................................................................... 11 3 PIN messages ......................................................................................................................................................
18 Memos ..................................................................................................................................................................63 19 Alarm.................................................................................................................................................................... 65 20 Calculator................................................................................................................................................
37 MMS messages — frequently asked questions ............................................................................................ 113 38 Attachments — frequently asked questions ................................................................................................. 115 39 Synchronization — frequently asked questions...........................................................................................119 40 Phone — frequently asked questions......................................
1 Enterprise activation About enterprise activation 2. In the device options, click Advanced Options. Activate the device over the wireless network 3. Click Enterprise Activation. Verify activation status 4. Type your corporate email address and the password provided to you by your system administrator.
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2 Email messages Open messages Send email messages Save draft messages Add multiple contacts to a message Note: If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account. Set the importance level Resend sent messages Send email messages Resend pending messages 1. Manage messages In a messages list, click the trackwheel. 2. Click Compose Email. File messages 3.
User Guide Save draft messages Resend pending messages To save a draft of a message, click the trackwheel. Click Save Draft. Messages that appear in a messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully.
2: Email messages Related topics Can I file messages? (See page 107.) View filed messages (See page 13.) View filed messages Save a copy of messages sent from the device In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. To display all filed messages in a messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save.
User Guide About out-of-office replies The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message. To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later. Set an out-of-office reply 1. If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.
2: Email messages Manage filters Click a filter. Perform one of the following actions: • To turn on the filter, select a filter. Press the Space key. • To view and edit a filter, click a filter. Click Edit. • To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel. • To delete the filter, click a filter. Click Delete. Create filters quickly In a messages list, click a message on which to base your filter.
User Guide • To display counts for unread messages, select Unread. To move to the next unopened item, press U. • To never display counts, select None. To move to the previous related message, press K. 5. Click the trackwheel. 6. Click Save. Hide the unread message indicator 1. In a message list, click the trackwheel. 2. Click Options. 3. Click General Options. 4. Set the Display New Message Indicator field to No. 5. Click the trackwheel. 6. Click Save.
3 PIN messages About PIN messages Find your PIN Find your PIN In the device options, click Status. Open messages Send PIN messages Save draft messages Add multiple contacts to a message Note: If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your PIN appears on the Enterprise Activation screen. Resend sent messages Manage PIN messages Send PIN messages Delete multiple messages at one time 1.
User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
4 SMS messages About SMS messages • Save Find your SMS number • Delete Open SMS messages Manage messages Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts SMS messages — frequently asked questions About SMS messages With an SMS-compatible phone number, you can receive short message service (SMS) messages. An SMS-compatible number is a phone number that your service provider has enabled for SMS.
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5 MMS messages About MMS messages Find your MMS number You can only send non recurring appointments in MMS messages. If you attach a meeting, the attendees are removed. Open MMS messages Send MMS messages Find your MMS number Send MMS messages from the browser, pictures list, or calendar In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for MMS, this number is also your MMS number.
User Guide 11. Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio. 3. Set the Confirm Delivery and Confirm Read fields. 12. Click a contact, appointment, image, or audio file. 4. Click the trackwheel. 13. Click Continue. 5. Click Save. 14. Click the trackwheel. 15. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose MMS.
5: MMS messages Notes: When you reply to an MMS message, the previous message is not included. You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected. Additional options might also be available if the message contains .smil content.
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6 Search About search Search the messages list Recall searches Manage saved searches Search for messages from a specific contact Search for messages with a specific subject Notes: To save a search after setting the search criteria, click the trackwheel. Click Save. Add a title and a shortcut key for your search. Click the trackwheel. Click Save. If your BlackBerry® device is integrated with more than one email account, and you want to search for messages in a specific email account, set the Service field.
User Guide Note: To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last. Search for PIM items Related topic 2. In the Name field, type a contact name to search for. Recall searches 1. In the search program, in the Text field, type text to search for. 3. Select one or more programs. Search for messages from a specific contact To search for all messages received from a specific sender, in a messages list, click a message. Click Search Sender.
7 Attachments About attachments Open a file attachment Open a file attachment 1. Open embedded content 2. Click Open Attachment. View tables in attachments 3. Click the attachment. View attachment information 4. Click Expand. Navigate spreadsheet attachments 5.
User Guide View attachment information To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions: • • If you have opened the complete file attachment, click View Info. If you have not opened the complete file attachment, click Retrieve Info. Navigate spreadsheet attachments To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.
7: Attachments Note: To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later. Related topic Navigate presentation attachments (See page 29.) Manage vCard address book attachments To view a vCard® attachment, in an open message, click the attachment. Click View Attachment. To add the contact information to your address book, in an address book attachment, click the trackwheel.
User Guide To move between presentation views, in a presentation, press M.
8 Synchronizing data About email reconciliation Turn on wireless email reconciliation Reconcile deleted messages Note: Set the wireless reconcile option for each email account that is integrated with your BlackBerry® device. About PIM synchronization Turn on wireless PIM synchronization Related topic Synchronization — frequently asked questions Can I reconcile email messages over the wireless network? (See page 119.
User Guide If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and wireless PIM synchronization is turned on, PIM items should be synchronized over the wireless network. You can turn wireless PIM synchronization on and off using the device. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.
9 Backing up and restoring device data About backing up and restoring device data Restore device data About backing up and restoring device data If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, settings on your device that are not saved in your desktop email program should be backed up over the wireless network. These settings include fonts, bookmarks, and other device settings.
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10 Typing About AutoText Create AutoText entries (See page 35.) Use AutoText Create AutoText entries Create AutoText entries Manage AutoText entries 1. Cut or copy text 2. Click the trackwheel. Paste text Turn on tones when pressing keys Set the cursor speed Typing shortcuts Typing — frequently asked questions In the device options, click AutoText. 3. Click New. 4. In the Replace field, type the text to replace. 5. In the With field, type the text that should appear. 6.
User Guide 4. Click the trackwheel. 5. Click Cut or Copy. Paste text Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste. To type a letter in a number field, hold the number key until the letter appears. To insert the at sign (@) and periods in an Email field, press the Space key. Typing — frequently asked questions What is the Insert Macro menu item? Related Topic Copy and paste calculations (See page 67.
11 Phone Find your phone number Reset call timers Make phone calls Phone shortcuts Make emergency calls Phone — frequently asked questions Acquire the GPS position of your device Change the privacy setting for location-based services Find your phone number Make calls using speed dial In the phone, the My Number field displays your phone number. Check voice mail Answer calls Make phone calls Mute calls In the phone, type a phone number or select a contact. Press the Enter key.
User Guide To make an emergency call, perform one of the following actions: • Unlocked keyboard or device: In the phone, type the emergency number. Press the Enter key. • Locked keyboard or device: Click the trackwheel. Click Emergency Call. Click Yes. Note: Emergency calls can only be made to official emergency access numbers, for example 911 in North America. Related topics About A-GPS support (See page 38.
11: Phone Note: If you set the privacy level for location-based services on your device to By Permission or Restricted, and you make an emergency call from your device, an emergency operator should still be able to estimate your approximate location (subject to A-GPS limitations). • To end your current call and answer the incoming call, click Answer - Drop Current. Related topic Can I use the phone when the device or keyboard is locked? (See page 123.) About location-based services (See page 38.
User Guide Warning: Do not hold the BlackBerry® device near your ear while you use speakerphone. Hearing damage can occur. See the BlackBerry Safety and Product Information Booklet for more information about using speakerphone safely. 6. During the second call, click the trackwheel. 7. Click Join. Note: To use this feature, your SIM card must be provisioned for three-way calling. Contact your service provider for more information.
11: Phone About call logs 2. Click the type of calls to forward. Call logs appear when you open the phone. Missed call logs also appear in a messages list. 3. Click Do Not Forward or the current forwarding phone number. 4. Click Change Number. Log calls 5. Click a forwarding phone number. To set whether call logs appear in a messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in a messages list. Press the Space key. 6. Click the trackwheel.
User Guide Delete call forwarding phone numbers On the Call Forwarding screen, click the current call forwarding number. Click Edit Numbers. Click a phone number. Click Delete. Related topic How do I edit the phone number to which my calls are forwarded? (See page 124.) Note: When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.
11: Phone Notes: If your SIM card is provisioned for voice mail, the voice mail access number might already appear on the screen. If your BlackBerry device is configured to enable you to edit the voice mail number on your SIM card, the edits are saved on your SIM card. Contact your service provider for more information about voice mail for your SIM card. If your SIM card is not provisioned for voice mail, you can type the access number for a different voice mail system.
User Guide To call a selected contact or phone number, press the Enter key. To call a speed dial number, hold the assigned key. To add an extension to a phone number, press the Alt key + the 8 key. Type the extension number. To show the last number that you typed, press the Space key + the Enter key. Press the Enter key again to dial the number. To call your voice mail access number, hold 1. To type letters in phone numbers, hold the Alt key and type letters. To mute a call, click the trackwheel.
12 Walkie-Talkie Find your Walkie-Talkie number Related topic Send call alerts About call alerts (See page 45.) Make Walkie-Talkie calls Turn on and off speakerphone Join Talkgroups Call Talkgroups Respond to Walkie-Talkie calls Respond to Talkgroup calls Respond to call alerts Queue call alerts Reset Walkie-Talkie call timers Walkie-Talkie shortcuts Walkie-Talkie — frequently asked questions Find your Walkie-Talkie number In the phone, click the trackwheel. Click Status.
User Guide Join Talkgroups Related topic In the phone, type # and the Talkgroup number. Click Join. About Talkgroup calls (See page 45.) Respond to call alerts Call Talkgroups In the phone, type # and the number of a Talkgroup or select a Talkgroup number. To speak to your Talkgroup, hold the Walkie-Talkie button. Wait for the sound before you speak. To listen to your Talkgroup, release the Walkie-Talkie button. To end the call, hold the Escape button.
13 Browser About the browser Go to web pages Use the browser View images Navigate images Copy links, images, or web page addresses Send links or images in email messages Save images Manage saved images View files Save web page requests Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses the BlackBerry Enterprise Server™, the BlackBerry Browser also enables you to view your corporate intranet. Contact your system administrator for more information.
User Guide To stop loading a web page, click the trackwheel. Click Stop. To view the previous web page in the history, click the trackwheel. Click Back. To view the next web page in the history, click the trackwheel. Click Forward. To go to your home page, click the trackwheel. Click Home. To view a list of the last 20 web pages that you visited, click the trackwheel. Click History. To refresh the current web page, click the trackwheel. Click Refresh.
13: Browser Note: To send a web page address in a message, on the web page, click the trackwheel. Click Send Address. Type an email address or a contact name. Send the message. Related topic View files If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser. On a web page, click the file link. Click Get Link.
User Guide Organize bookmarks into folders Browser shortcuts In the bookmarks list, click a folder. Perform one of the following actions: To return to the last page that you viewed, press the Escape button. • To add a folder, click Add Subfolder. • To open a bookmark folder with subfolders, click Expand. To insert a period in the Go To dialog box, press the Space key. • To insert a slash mark (/) in the Go To dialog box, press the Shift key + the Space key.
14 Downloading Download programs Related topic Manage programs Legal notice (See page 141.) Prevent third-party programs from transmitting data Download ring tones Download ring tones Manage ring tones 1. On a web page, click a .mid or .wav file link. Download background images About browser push Turn on browser push Downloading — frequently asked questions Download programs On a web page, click a link for a program. Click Get Link. Click Download. Click OK. Related topics 2. Click Get Link. 3.
User Guide You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this information to you. Downloading — frequently asked questions Set notification for different types of browser push information, including service load information (web pages or applications), service indication information (web page addresses or messages), or other types of information.
15 Contacts Add contacts Manage contacts Manage contacts Click a contact. Click one of the following menu items: Create mailing lists • View Manage mailing lists • Edit Manage contacts in mailing lists • Delete Add a phone tune for a contact Related topic Create categories Share your address book with a paired Bluetoothenabled device (See page 70.
User Guide • View Group 6. Click the trackwheel. • Edit Group 7. Click Save. • Delete Group Manage contacts in mailing lists Click a contact. Click one of the following menu items: • View Member • Change Member • Delete Member • Add Member Note: When you delete members from a group or delete a group, the contacts remain in the address book. About custom phone tunes You can add a custom phone tune for a contact without changing other notifications.
15: Contacts Apply categories to contacts, tasks, or memos 1. When creating or editing a contact, task, or memo, click the trackwheel. Add pauses or waits When creating or editing a contact, in a phone number field, click the trackwheel. Click Add Wait or Add Pause. Type the additional numbers. 2. Click Categories. Related topic 3. Select a category. About pauses and waits (See page 55.) 4. Press the Space key. 5. Click the trackwheel. About remote address book search 6. Click Save.
User Guide • To add a contact to your address book, click Add. • To add all the contacts found during the search, click Add All. • To view information for a contact, click View. • To delete a contact from the search results, click Delete. • To delete the search results, click Delete Lookup. • To start a new search, click Lookup.
16 Calendar About the calendar Navigate the calendar Change the calendar view To go to a specific date, click the trackwheel. Click Go to Date. Set the date. Click the trackwheel. Navigate the calendar Schedule appointments Schedule appointments quickly Schedule meetings To go to the current date, click the trackwheel. Click Today. To move forward or back by a time period, click the trackwheel. Click Prev or Next.
User Guide Related topics 2. Click New. Change the default reminder time for appointments and meetings (See page 58.) 3. Type the meeting details. About power off and reminders (See page 81.) 4. If the meeting is recurring, set how frequently it should recur. 5. Click the trackwheel. Schedule appointments quickly 6. Click Invite Attendee. In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start time, type the subject of the appointment.
16: Calendar To delete an appointment or meeting, click the appointment or meeting. Click Delete. Respond to meeting invitations In an open meeting invitation, click the trackwheel. Click one of the following menu items: • Accept or Accept with comments • Tentative or Tentative with comments • Decline or Decline with comments To move to the next day, week, or month, press the Space key. To move to the previous day, week, or month, press the Shift key + the Space key.
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17 Tasks Create tasks Manage tasks Change task status Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key. Manage tasks Click a task.
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18 Memos Write memos Manage memos Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items Memos — frequently asked questions Write memos 1. In the memos list, click the trackwheel. 2. Click New. 3. Type a title. 4. Type the body of the memo. 5. Click the trackwheel. 6. Click Save. Manage memos Click a memo.
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19 Alarm Set the alarm How do I change the alarm volume? Silence the alarm What is the escalating volume level? Turn off the alarm Alarm — frequently asked questions Why didn’t my alarm notify me on a Saturday or Sunday? Set the alarm In the alarm, verify that the Active on Weekends field is set to Yes. If this field is set to No, your alarm does not notify you on Saturdays or Sundays. 1. In the alarm, set the Daily Alarm field to On. 2. Set the time when the alarm should sound. 3.
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20 Calculator Use the calculator memory Calculator shortcuts Copy and paste calculations To add, press I. Convert measurements To subtract, press U. Calculator shortcuts To multiply, press A. To divide, press G. Use the calculator memory To store a number in the memory, type a number. Press K. To clear the screen, press Y. To clear the last entry, press T. To find the square root, press V. To recall the number in the memory, press J. To use the percent function, press B.
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21 Bluetooth About Bluetooth wireless technology About Bluetooth pairings Turn on or off the Bluetooth radio When you pair your BlackBerry® device with another Bluetooth®-enabled device, you should be able to connect to the other Bluetooth-enabled device over the wireless network when it is within range of your BlackBerry device (a typical range is approximately 10 meters).
User Guide Related topic About Bluetooth pairings (See page 69.) Manage paired Bluetooth-enabled devices 2. During a call, click the trackwheel. Click Activate . Related topic About Bluetooth pairings (See page 69.) In the list of paired Bluetooth®-enabled devices, click a paired Bluetooth-enabled device. Click Device Properties. Perform one of the following actions: Share your address book with a paired Bluetooth-enabled device • Edit the paired Bluetooth-enabled device name.
22 Date and time Set the date and time Why is the time on my device incorrect? Set the date and time 1. In the device options, click Date/Time. 2. Set the Time Zone field. 3. In the Date/Time Source field, set a date and time source. 4. Click the trackwheel. 5. Click Update Time. 6. Click the trackwheel. 7. Click Save. Note: Depending on your service provider, multiple date and time sources might be available.
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23 Profiles About profiles Enable profiles Note: To change the current notification profile quickly, select a profile. Press the Space key. Create notification profiles Manage notification profiles Manage ring tones Create notification profiles 1. In the profiles list, click the trackwheel. Create profile exceptions 2. Click New Profile. Manage profile exceptions 3. Type a name for the profile. Manage contacts in profile exceptions 4. Click an item. Add a phone tune for a contact 5. Click Edit.
User Guide Notes: The Volume option only sets how loud or quiet the tune plays when you listen to it in the list. To change the volume for your notification, edit the profile. You can only delete downloaded ring tones. About custom notification You can create exceptions to notification profiles to receive different notification for incoming messages and phone calls from specific contacts.
23: Profiles • Change Name • Delete Name Silence your device To silence your BlackBerry® device, in the profiles list, select the Quiet profile. To receive only vibrate notification, in the profiles list, select the Vibrate profile. To turn off all notification, including profile exceptions and LED notification, in the profiles list, select the Off profile. Related topic Silence the alarm (See page 65.
User Guide Can I set one phone tune for all my profiles? Yes. In the profiles list, click the trackwheel. Click Show Tunes. Click a phone tune. Click Set As Phone Tune. Can I be notified of other items during a call? Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes. Note: Depending on your BlackBerry® device, you might not be able to set the Notify me during calls field for all items.
24 Screen display Turn on and off backlighting Set how long backlighting remains on Set the display language Set a screen saver Set the Home screen background image Download background images Set the font About backlighting Set how long backlighting remains on To set how long backlighting stays on if you do not use your BlackBerry® device, in the device options, click Screen/Keyboard. Set the Backlight Timeout field. Click the trackwheel. Click Save. Related topics About backlighting (See page 77.
User Guide Set the Home screen background image In the pictures list, click an image. Click Set As Home Screen Image. To clear the Home screen background, in the pictures list, click the trackwheel. Click Reset Home Screen Image. Related topic Save images (See page 49.) Download background images Your service provider might have supplied a link to a preferred vendor of background images. In the pictures list, click the trackwheel. Click More Images. Related topic Save images (See page 49.
25 Language Set the display language Set the input language Add or remove a display language Why do some characters not appear correctly on my device? Set the display language In the device options, click Language. In the Language field, click a language. Click Save. About the input language You can set an input language to use when you type. This setting is different from the display language. When you set an input language, AutoText and other typing settings change to the selected language.
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26 Power and battery About power off and reminders Set the device to turn on and off automatically Check the battery level 3. Specify the times when the BlackBerry® device should turn on and off on weekdays. 4. Set the Weekend field to Enabled. Extend battery life 5. Specify the times when the device should turn on and off on weekends. Reset the device 6. Click the trackwheel. 7. Click Save.
User Guide Reset the device Remove and reinsert the battery.
27 Network coverage Connect to the wireless network How do I register my device with the network? Connect to the wireless network To connect to the wireless network, verify that you are in a wireless network coverage area. On the Home screen, click Turn Wireless On. Note: To disconnect from the wireless network, on the Home screen, click Turn Wireless Off.
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28 SIM card Add SIM card contacts Add address book contacts to your SIM card Add address book contacts to your SIM card 1. Add SIM card contacts to your address book 2. Click Copy to SIM Phone Book. Manage SIM card contacts 3. On the Phone Book Entry screen, edit the new SIM phone book contact. About the SIM card phone book About the SIM card phone book Your SIM card phone book gives you access to the contacts that are saved on your SIM card.
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29 Security Set a device password Set a device password Lock and unlock the device 1. Lock and unlock the keyboard 2. Click General Settings. Protect your device content 3. Set the Password field to Enabled. Compress device data 4. Set the other security options. Regenerate encryption keys 5. Click the trackwheel. Store passwords 6. Click Save. Create random passwords Manage passwords Copy passwords Verify security software In the device options, click Security Options. 7.
User Guide Related topics Lock and unlock the keyboard About the device password (See page 87.) To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock. Turn off the device password (See page 88.) To unlock the keyboard, double-click the trackwheel. Turn off the device password Related topic 1. About keyboard lock (See page 88.) In the device options, click Security Options. 2. Click General Settings. 3. Set the Password field to Disabled. 4. Click the trackwheel. 5.
29: Security Compress device data About the password keeper 1. Use the password keeper to create and store all your passwords. The password keeper is locked with a single password, so you can store all your passwords in one place. In the device options, click Security Options. 2. Click General Settings. 3. Set the Content Compression field to Enabled. 4. Click the trackwheel. 5. Click Save. 6. If you have set a device password, type your password. 7. Click the trackwheel.
User Guide 7. Click the trackwheel. 8. Click Save. Related topics About the password keeper To paste the password, place the cursor where you want to insert it. Click the trackwheel. Click Paste. Warning: Passwords copied to or from the clipboard are not encrypted. Store passwords Manage passwords In the password keeper, click a password. Click one of the following menu items: • View • Edit • Delete Related topic Change the password keeper password (See page 90.
29: Security Set owner information In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your BlackBerry® device.
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30 Third-party program control Prevent third-party programs from transmitting data Set permissions for third-party programs Control external connections Control connections with the device Control access to personal information Security — frequently asked questions About firewall settings If you have third-party programs on your BlackBerry® device, the firewall option is designed to prevent these programs from transmitting data without your knowledge. Related topic Legal notice (See page 141.
User Guide Set permissions for third-party programs Warning: Setting permissions for third party programs can significantly affect the operation of third-party programs on your BlackBerry® device. If you are unsure about how changing these settings might affect the operation of third party programs on your device, contact your system administrator or service provider for more information. 1. In the device options, click Advanced Options. 2. Click Applications. 3. Click the trackwheel. 4.
30: Third-party program control through your corporation’s network, set the Company Network field. • To control whether third-party programs can access the Internet through your service provider, set the Carrier Internet field. Related topics Set permissions for third-party programs (See page 94.) Control external connections (See page 94.) Control access to personal information (See page 95.) Related topics Set permissions for third-party programs (See page 94.
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31 BrickBreaker About BrickBreaker • Bomb destroys the next brick that you hit and damages nearby bricks. • Life gives you an additional life.
User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site. Unsubmitted high scores can be submitted at any time. In BrickBreaker, click the trackwheel. Click Send High Score. How do I check the BrickBreaker high score web site? In BrickBreaker, click the trackwheel. Click High Scores.
32 Service books About service books Manage service books Receive new service books In the device options, click Advanced Options. Click Service Book. Click a service book. Click one of the following menu items: Accept new service books Manage service books Restore deleted service books About service books Service books determine which services are available on your BlackBerry® device.
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33 Frequently asked questions General — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing — frequently asked questions Phone — frequently asked questions Walkie-Talkie — frequently asked questions Browser — frequently asked questions Downloading — frequently asked questions Contacts — frequently asked que
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34 General — frequently asked questions Why are some of the features described not available on my device? What software version do I have on my device? Why is there a flashing light on my device? How do I register my device with the network? Can I determine how much memory each database on my device is using? Why are some of the features described not available on my device? Depending on your service provider plan or the type of account that you are using, some features might not be available on your Blac
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35 Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the To screen? How do I change how long messages and phone call logs remain in a messages list? Why can’t I send messages? How do I restrict the types of email messages that are sent to my device? Why can’t I receive messages? Why is the menu item for sending a message not available? Why does the letter D appear beside sent PIN messages? Can I stop a message from being sent? Why are some messages already
User Guide Why can’t I send messages? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. Why does the letter D appear beside sent PIN messages? When a PIN message has been delivered to a BlackBerry® device, a D appears beside the check mark in a messages list.
35: Email and PIN messages — frequently asked questions How do I create and use links in messages? Links appear in your messages as underlined text. Messages can contain links to various items such as phone numbers, web sites, and email addresses. When you receive a message that contains a link, click the link. In the menu, click the menu items that apply to the type of link selected. The BlackBerry® device should automatically recognize most linkable items as links.
User Guide Why are call logs appearing in a messages list? When you make or receive a call, the BlackBerry® device creates a call log that contains information about the call. To stop call logs from appearing in a messages list, in the phone options, click Call Logging. Set the Show These Call Log Types In Message List field to None.
35: Email and PIN messages — frequently asked questions How do I create a generic filter? To create a generic filter, use an asterisk (*) when specifying the contacts to which the filter applies. In the messages options, click Email Filters. In the From field, specify part of the sender's address and use an asterisk (*) in place of the remaining part. Why are some messages sent to my device even though I have created a filter? Filters must be enabled before they apply to your messages.
User Guide messages from the main messages list? Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to set which email account is used by default when you send messages from the main messages list. In the device options, click Advanced Options. Click Message Services. Set the Messaging (CMIME) field.
36 SMS messages — frequently asked questions Can I remove the prompt that appears before I delete messages? Why were some of my messages deleted from the device? Why aren’t all the SMS options described appearing on my device? How do I change how long messages and phone call logs remain in a messages list? Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones.
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37 MMS messages — frequently asked questions Can I send and receive MMS messages? Can I specify when my device should receive MMS messages? Can I hide sent messages? Can I filter unwanted MMS messages? Can I filter unwanted MMS messages? Yes. In the device options, click MMS. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box.
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38 Attachments — frequently asked questions Can I view file attachments on my device? How do I view password-protected file attachments? Can I set the amount of memory that my device uses for file attachments? How do I change how file attachments are displayed? How do I view cell contents in spreadsheet attachments? Why can’t I view presentation slides? Why is “More available” appearing at the end of my file attachment? How do I search for text in a file attachment? What does skipped content mean? Can I vie
User Guide Can I set the amount of memory that my device uses for file attachments? Yes. In the open attachment, click the trackwheel. Click Options. Set the Cache Size field. How do I change how file attachments are displayed? Open the full content for a file attachment. Click the trackwheel. Click Options. To change the font for your file attachments, set the Font Family and Font Size fields.
38: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes in document attachments? Depending on the document type, you might be able to view tracked changes. In a document attachment, click the trackwheel. Click Show Changes. To hide tracked changes, click the trackwheel.
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39 Synchronization — frequently asked questions Can I reconcile email messages over the wireless network? Can I synchronize PIM items over the wireless network? How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? Why are some of my email messages not reconciling over the wireless network? Can I reconcile my personal folders? Can I empty the deleted messages folder on my computer remotely? Can I de
User Guide How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? A conflict might occur if you edit the same item on your BlackBerry® device and in your desktop email program before synchronization occurs.
39: Synchronization — frequently asked questions Can I empty the deleted messages folder on my computer remotely? Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes. To use this feature, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft® Exchange and wireless email reconciliation must be turned on.
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40 Phone — frequently asked questions Why can I not make calls? Why am I no longer receiving calls? Why am I no longer receiving calls? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
User Guide If you receive a call when the device is password locked, you can answer the call, but your device remains password locked during the call. You can perform regular phone actions, such as mute and hold. When you end the call, the device remains password locked. Can I use call forwarding? Yes, if your service provider plan includes call forwarding and your SIM card is provisioned for the service. Contact your service provider for more information.
41 Walkie-Talkie — frequently asked questions Can I use the speakerphone by default? Can I silence incoming Walkie-Talkie calls? Can I use the speakerphone by default? Yes. In the phone options, click Walkie-Talkie. Set the Speakerphone field to On. Related topic Turn on and off speakerphone (See page 39.) Can I silence incoming Walkie-Talkie calls? Yes. In the phone options, click Walkie-Talkie. Set the Silence PTT Call Alerts field to Yes.
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42 Browser — frequently asked questions Why are there no browsers available on my device? Can I use the BlackBerry Browser? How do I change my browser settings? How do I change the browser home page? How do I change the type of content that the browser accepts? Can I override the character set encoding of web pages? Why do some characters not appear correctly on my device? How do I select images and text on a web page? What is the Available Offline check box that appears when I’m adding a bookmark? Can I vi
User Guide How do I change the browser home page? In the browser options, click Browser Configuration. In the Home Page Address field, change the web page address. Save the changes. Depending on your service provider, you might not be able to change your home page. How do I change the type of content that the browser accepts? In the browser options, click Browser Configuration. Set the Content Mode field. Save the changes. Can I override the character set encoding of web pages? Yes.
42: Browser — frequently asked questions Can I be prompted before scripts are run on my device? How do I set WAP Browser security options? Yes. In the browser options, click General Properties. Select the Prompt Before Running WML Scripts check box. You are prompted before browser scripts are run. To set WAP Browser security, in the device options, click Security Options. Click WTLS (Wireless Transport Layer Security).
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43 Contacts — frequently asked questions How do I add multiple contacts with the same name to my contact list? Can I change how my contacts or tasks display? What are the User 1, User 2, User 3, and User 4 fields on the New Address screen? Why does the Add Custom Phone Tune option not appear? How do I change the volume level for the custom phone tune? Can I clear all the categories that apply to a contact, task, or memo? Can I remove the prompt that appears before I delete contacts, calendar entries, tasks,
User Guide How do I change the volume level for the custom phone tune? Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile. To create a custom phone tune with a different volume level, in the profiles list, create an exception that is based on a profile that is different from the active profile.
44 Calendar — frequently asked questions Can I synchronize PIM items over the wireless network? How do I expand the number of hours that are shown in the calendar? Are there any restrictions for using the calendar with Lotus Notes? In the calendar options, set the Start Of Day and End Of Day fields. Save the changes.
User Guide How do I change how long appointments remain in the device calendar? To change the number of days that your BlackBerry® device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time.
45 Bluetooth — frequently asked questions How do I connect my BlackBerry device with another Bluetooth-enabled device? How do I connect my BlackBerry device with my computer? How do I know when my Bluetooth radio is on? What if I can’t type a passkey on the Bluetoothenabled device that I want to pair with? Why does my list of paired Bluetooth-enabled devices not appear? Can I connect to Bluetooth-enabled devices without being prompted? Can I prevent Bluetooth-enabled devices from discovering my device when
User Guide Can I connect to Bluetooth-enabled devices without being prompted? You can only connect to a Bluetooth®-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry® device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes. Can I prevent Bluetooth-enabled devices from discovering my device when it is within range? Yes.
46 Security — frequently asked questions How do I restore my device after clearing it? How do I prevent passwords from accidentally being copied to the clipboard? How do I prevent passwords from accidentally being copied to the clipboard? In the password keeper options, set the Allow Clipboard Copy field to False.
User Guide How do I specify the criteria for random passwords that are generated in the password keeper? In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show Password field to False.
47 Shortcuts Home screen shortcuts Options and fields shortcuts Navigating screens shortcuts Typing shortcuts Editing text shortcuts Messages shortcuts Search shortcuts Attachments shortcuts Phone shortcuts Walkie-Talkie shortcuts Browser shortcuts Calendar shortcuts Calculator shortcuts Home screen shortcuts To show a hidden icon on the Home screen, hold the Alt key and click the trackwheel. Click Show All. Hold the Alt key and click a crossed-out icon. Click Hide Application.
User Guide Navigating screens shortcuts To move the cursor, roll the trackwheel. To move the cursor in a different direction, hold the Alt key and roll the trackwheel. To exit a screen or dialog box, press the Escape button. To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel. To select multiple items or characters, hold the Shift key and roll the trackwheel. To page up or down in a list, hold the Alt key and roll the trackwheel.
48 Legal notice © 2006 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information and/or third-party web sites (“Third-Party Information”).
Index A accepting meeting invitations, 59 service books, 99 accessibility, default volume, 43 activation, enterprise, 9 adding auto signature, 13 call forwarding number, 41 call notes, 41 contacts, 53 contacts from attachments, 29 contacts from remote address book search results, 55 contacts to email messages, 12 contacts to PIN messages, 12 contacts to profile exceptions, 74 contacts to SIM card phone book, 85 custom phone tunes, 54 display language, 79 meeting invitees, 59 members to mailing lists, 54 mu
User Guide changing, 49 creating, 49 deleting, 49 moving, 50 organizing, 50 renaming folders, 50 adding, 13 AutoText about, 35 creating entries, 35 deleting entries, 35 editing entries, 35 example, 35 inserting macros, 36 specified case and smartcase, 35 using, 35 viewing entries, 35 available features, 103 BrickBreaker checking high score site, 98 object, 97 paddle speed, 97 playing, 97 scoring, 97 submitting scores, 98 volume, 97 B backlight browser about, 47 changing content type, 128 changing home
copying calculation, 67 memory, 67 shortcuts, 67 calendar about, 57 changing default reminder length, 58 changing first day of week, 133 changing views, 57 default view, 57 dismissing all reminders, 134 expanding hours shown, 133 frequently asked questions, 133 navigating, 133 reminders and power off, 81 restrictions for Lotus Notes users, 133 scheduling appointments, 57 scheduling appointments quickly, 58 scheduling meetings, 58 setting notification for, 73 shortcuts, 59 showing tasks in, 134 snooze, 134
User Guide calendar views, 57 contacts in profile exceptions, 74 custom fields, 131 default calendar reminders, 58 device password, 87 email message recipients, 12 email messages, 12 first day of week in calendar, 133 mailing list members, 54 meeting invitees, 59 meetings, 58 message status, 13 password keeper password, 90 PIN messages, 12 sent messages, 12 SIM card security PIN code, 86 task status, 61 volume for custom phone tunes, 132 See also editing; setting checking voice mail, 39 clearing all categ
See also profile exceptions; custom notification customizing, See setting cutting text, 36 add out-of-office reply from device, 14 conflicts, 120 device activating over wireless network, 9 backing up data, 33 changing folders on, 109 resetting, 82 restoring, 33 silencing, 75 turning off automatically, 81 turning on automatically, 81 unlocking, 88 D declining meeting invitations, 59 default length of calendar reminder, 58 profiles, 73 deleted items, emptying folder, 121 deleting appointments, 59 AutoTex
User Guide contacts, 53 filters, 15 mailing lists, 53 memos, 63 paired Bluetooth-enabled device name, 70 password keeper passwords, 90 profile exceptions, 74 profiles, 73 saved searches, 25 shortcuts, 140 SIM card phone book contacts, 85 speed dial numbers, 40 task status, 61 See also setting; changing frequently asked questions, 106 redirecting from folders, 15, 109 emergency calls, making, 37 emptying deleted items folder, 121 encryption keys about, 89 regenerating, 89 requirements for regenerating fro
managing, 15 order of, 14 finding MMS number, 21 phone number, 37 PIN, 17 SMS number, 19 software version, 103 Walkie-Talkie number, 45 firewall, 93 folder redirection, setting, 15 folders adding for bookmarks, 50 available for email redirection, 109 changing, 109 collapsing, 12, 50 expanding, 12, 50 redirecting email messages from, 15, 120 redirecting sent items, 15 renaming for bookmarks, 50 viewing filed email messages, 13 font, setting, 78 forwarding call notes, 41 calls, 41 email messages, 12 MMS me
User Guide importance, setting, 12 increasing detail in images, 28 inserting macros in AutoText entries, 36 invitation, responding to, 59 J JavaScript support, 128 joining, Talkgroup, 46 K key rate, setting, 36 key tones, turning on, 36 keyboard lock, 88 keys, encryption, 89 L language adding, 79 removing, 79 setting, 79 light flashing, 103 turning on, 77 links address, 48 copying addresses, 48 creating, 107 creating for PIN, 107 selecting, 47, 128 sending from browser, 48 using, 107 loading programs, 52
marking unopened, 13 opening from different accounts, 11 preloaded on device, 106 receiving more of long messages, 107 resending, 12 searching, 25 searching by recipient, 26 searching by sender, 26 searching by service, 25 searching by subject, 26 sending from different accounts, 11 sending images in, 48 sending links in, 48 sending web page addresses in, 49 setting notification for, 73 setting search criteria, 25 shortcuts, 16 stop forwarding, 109 MMS messages about, 21 attachments, 21 deleting, 22 filter
User Guide owner information, setting, 91 P pairings, Bluetooth, 69 panning images, 48 password keeper about, 89 criteria for generating random passwords, 138 options, 138 passwords changing password keeper password, 90 copying, 90 creating random, 89 criteria for random passwords, 138 deleting in password keeper, 90 displaying in password keeper, 138 editing in password keeper, 90 preventing copying, 137 storing, 89 viewing in password keeper, 90 See also device password pasting text, 36 pause about, 55
turning off, 74 turning on, 74 deleting original text, 12 email messages, 12 MMS messages, 22 PIN messages, 17 profiles about, 73 alarm, 65 creating, 73 creating exceptions, 74 deleting, 73 editing, 73 enabling, 73 escalating volume, 75 frequently asked questions, 75 See also ring tones requirements browser, 127 call forwarding, 124 call waiting, 124 email reconciliation, 119 filing messages, 107 regenerating encryption keys from device, 137 three-way calls, 40 TTY, 124 viewing file attachments, 115 wire
User Guide searches, 25 sent email messages, 13 SMS messages, 19 web page requests, 49 web pages, 49 scheduling appointments, 57 appointments quickly, 58 meetings, 58 screen home screen background, 78 lighting, 77 options, 77 saver, 77 scrolling horizontally in attachments, 29 in opposite direction, 140 through calendar views, 133 search criteria, setting, 25 searches deleting saved, 25 editing saved, 25 recalling saved, 25 saving, 25 viewing last, 26 viewing saved, 25 searching about, 25 by recipient
viewing, 99 service, searching by, 25 setting alarm, 65 alarm volume, 65 call waiting, 42 cursor speed, 36 default volume for calls, 43 device password, 87 folder redirection, 15 font, 78 home screen background, 78 importance level of messages, 12 language, 79 out-of-office reply from device, 14 owner information, 91 profiles, 73 screen saver, 77 search criteria, 25 TLS, 129 TTY, 43 voice mail options, 42 WTLS, 129 See also editing; changing short message service, See SMS messages shortcuts for attachment
User Guide spreadsheet attachments, viewing cell contents, 116 subject data transmissions, 93 external connections, 94 permissions, 94 personal information, 95 setting permissions for, 93 creating filters using, 15 searching by, 26 viewing more of, 108 subscriber information module card, See SIM card switching programs, 139 synchronization frequently asked questions, 119 over the wireless network, 32 synchronizing calendar, 31 contacts, 31 memos, 31 messages, See email reconciliation tasks, 31 T table
copy text, 36 cut text, 36 frequently asked questions, 36 Home screen shortcuts, 36 NUM lock, 36 paste text, 36 setting cursor speed, 36 shortcuts, 36 turning on key tones, 36 using AutoText, 35 voice mail checking, 39 setting options, 42 volume adjusting for phone, 39 alarm, 65 custom phone tunes, 132 escalating, 75 setting default for calls, 43 W U wait unlocking device, 88 keyboard, 88 user-defined fields, 131 V vCard attachments, See address book attachments version, software, 103 viewing animated
User Guide about, 32 requirements, 119 turning on, 32 See also browser wireless backup, 33 email reconciliation, 31 PIM synchronization, 32 restore, 33 wireless transport layer security, See WTLS worksheet, selecting in attachments, 28 WTLS wireless email reconciliation, turning on, 31 wireless network connecting to, 83 disconnecting from, 83 wireless network, registering with, 103 wireless PIM synchronization 158 about, 50 setting, 129 Z zooming images, 48
