User Guide BlackBerry Curve 8350i Smartphone Version: 4.6.
SWD-548973-1125030754-001
Contents Shortcuts....................................................................................................................................................................................................................................... BlackBerry basics shortcuts................................................................................................................................................................................................................. Phone shortcuts..........
Message list options.............................................................................................................................................................................................................................. Message shortcuts................................................................................................................................................................................................................................. S/MIME-protected messages.
Browser shortcuts.................................................................................................................................................................................................................................. Browser troubleshooting......................................................................................................................................................................................................................
Language....................................................................................................................................................................................................................................... Change the display language.............................................................................................................................................................................................................. Add a display language................
Bluetooth technology................................................................................................................................................................................................................. Bluetooth technology basics................................................................................................................................................................................................................ Bluetooth technology options..................
Turn off a wireless connection............................................................................................................................................................................................................. Network connection indicators........................................................................................................................................................................................................... Turn on wireless coverage notification.....
Security troubleshooting...................................................................................................................................................................................................................... 258 Service books and diagnostic reports..................................................................................................................................................................................... Service books....................................
User Guide 8 Shortcuts
User Guide Shortcuts Shortcuts BlackBerry basics shortcuts • • • • • • • • • To move the cursor, roll the trackball. To move back a screen, press the Escape key. To move to a list item or menu item, type the first letter of the item. To select or clear a check box, press the Space key. To view available values in a field, press the Alt key. To switch applications, hold the Alt key and press the Escape key. Continue to hold the Alt key and highlight an application. Release the Alt key.
User Guide • Attachment shortcuts To move to the last cursor position after you close and reopen a received email message or PIN message, press G. In a message list • To open a highlighted message, press the Enter key. • To compose a message from a message list, press C. • To mark a message as opened or unopened, press the Alt key and U. • To view received messages, press the Alt key and I. • To view sent messages, press the Alt key and O. • To view voice mail messages, press the Alt key and V.
User Guide Camera and video camera shortcuts Camera and video camera shortcuts Depending on your BlackBerry® device, the camera or video camera feature might not be supported. • • • • • • • • • • • • • • To zoom in to a subject before taking a picture, press the Volume Up key. To zoom out from a subject before taking a picture, press the Volume Down key. To take a picture, press the Right Convenience key. To pan up in a picture, press 2. To pan down in a picture, press 8.
User Guide • To close the browser, hold the Escape key. On a web page • To switch between Column view and Page view, press Z. • To zoom in to a web page, press I. • To zoom out from a web page, press O. • To move to a specific web page, press G. • To return to the home page, press H. • To turn on support for JavaScript, press J. • To open the bookmark list, press K. • To add a bookmark, press A. • To view a list of web pages that you have visited recently, press Y. • To refresh a web page, press R.
User Guide • • • • • • Search shortcuts To type the alternate character on a key, press the Alt key and the character key. To type an accented or special character, hold the letter key and roll the trackball to the left or right. For example, to type ü, hold U and roll the trackball to the left until ü appears. Release the letter key when the accented or special character appears. To type a number in a number field, press a number key. You do not need to press the Alt key.
User Guide 14 Phone
Phone User Guide Phone Phone basics Find your phone number In the phone application, your phone number appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, only your active phone number appears at the top of the screen. Make a call 1. On the Home screen or in the phone application, perform one of the following actions: • Type a phone number. • Type part of a contact name. Highlight a contact or phone number. 2. Press the key.
User Guide Phone basics To resume a call, press the Menu key. Click Resume. Related topics Make a conference call, 22 Turn on the speakerphone During a call, press the Speakerphone key. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the safety and product information booklet for your device. To turn off the speakerphone, press the Speakerphone key again. Related topics Bluetooth technology, 183 Dial an extension 1.
User Guide Emergency calls Related topics Turn on dialing from the Lock screen, 28 About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use a headset button to make a call using a voice command.
User Guide Volume Turn on GPS technology Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, the GPS options that appear on your device might differ slightly from the options that appear in this task. 1. In the device options, click Advanced Options. 2. Click GPS. 3. Change the GPS Services field to Location On. 4. Press the Menu key. 5. Click Save. To turn off GPS technology, change the GPS Services field to Location Off.
User Guide Voice mail 5. Press the Menu key. 6. Click Save. Voice mail Check your voice mail 1. In the phone application, press the Menu key. 2. Click Call Voice Mail. Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. 1. In the phone application, press the Menu key. 2. Click Options. 3. Click Voice Mail. 4. Type a voice mail access number and a password. 5. Press the Menu key.
User Guide Voice dialing • To assign the contact to a different speed dial key, click Move. Roll the trackball to move the contact to the new speed dial key. Click the trackball. • To delete the contact from the speed dial list, click Delete. Voice dialing Make a call using a voice command To perform this task with a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth technology.
User Guide Voice dialing Related topics I cannot make calls using a voice command, 31 Turn off choice lists for voice commands If your BlackBerry® device identifies more than one possible match to a voice command, your device presents you with a list of possible matches, or a choice list. You can turn off choice lists so that your device always selects the best match and dials the phone number automatically. 1. In the device options, click Voice Dialing. 2. Set the Choice Lists field to Always Off. 3.
User Guide Conference calls Improve voice recognition of numbers 1. 2. 3. 4. In the device options, click Voice Dialing. Press the Menu key. Click Adapt Digits. Complete the instructions on the screen. Related topics My device does not recognize names or numbers in voice commands, 31 Conference calls About conference calls You can create two types of conference calls with your BlackBerry® device.
User Guide Call logs Depending on your wireless service provider, this feature might not be supported. If you make a conference call, you can leave the conference call and the call continues without you. 1. During a conference call, press the Menu key. 2. Click Transfer. Call logs About call logs Call logs include the date on which you called your contact, the phone number that you called, and the duration of the call. You can also add notes to your call logs.
User Guide 7. Press the Menu key. 8. Click Save. Send a call log 1. 2. 3. 4. 5. In the phone application, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Forward. Delete call log notes 1. 2. 3. 4. 5. 6. 7. 8. 9. In the phone application, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Edit Notes. Press the Menu key. Click Clear Field. Press the Menu key. Click Save.
User Guide Call forwarding About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry® device. You might not be able to change or delete these phone numbers or add new ones. For more information, contact your wireless service provider. Forward calls To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. 2. 3. 4.
User Guide 4. 5. 6. 7. 8. 9. 10. Smart dialing Press the Menu key. Click Edit Numbers. Highlight a phone number. Press the Menu key. Click Edit. Change the phone number. Press the Enter key. Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added. 1. In the phone application, press the Menu key. 2. Click Options. 3. Click Call Forwarding. 4. Press the Menu key. 5. Click Edit Numbers. 6. Click a phone number. 7. Click Delete.
User Guide TTY support Set options for dialing extensions 1. 2. 3. 4. 5. 6. 7. 8. In the phone application, press the Menu key. Click Options. Click Smart Dialing. In the Number field, type the main phone number for an organization. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. In the Extension Length field, set the default length for extensions. Press the Menu key. Click Save.
User Guide Phone options Phone options Turn on dialing from the Lock screen 1. 2. 3. 4. In the device options, click Password. Set the Allow Outgoing Calls While Locked field to Yes. Press the Menu key. Click Save. Related topics Make a call when the device is locked, 16 Sort phone numbers or contacts on the Phone screen 1. 2. 3. 4. In the phone application, press the Menu key. Click Options. Click General Options.
User Guide Phone shortcuts Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click Options. 3. If necessary, click General Options. 4. Change the Confirm Delete field to No. 5. Press the Menu key. 6. Click Save. Stop ending calls when you insert your device in the holster 1. 2. 3. 4. 5. 6.
User Guide • • • • • • • Phone troubleshooting To set up speed dial for a contact, on the Home screen or in the phone application, hold the key that you would like to assign speed dial to. To add an extension to a phone number, press the Alt key and the X key. Type the extension number. To type a letter in a phone number field, press the Alt key and the letter key. To insert a plus sign (+) when typing a phone number, press the O key. To turn on the speakerphone during a call, press the Speakerphone key.
User Guide Phone troubleshooting I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your keyboard is unlocked.
User Guide 32 Direct Connect
User Guide Direct Connect Direct Connect Direct Connect calls Find your Direct Connect number 1. In the phone application, press the Menu key. 2. Click Status. Your Direct Connect® number appears in the format **. Send a call alert You can send a call alert to notify a contact that you want to start a Direct Connect® call. 1.
User Guide Direct Connect calls • To turn off individual Direct Connect notifications, change the Silence Direct Connect Call Alerts, Silence Direct Connect, Silence Talkgroup, or Silence Group Connect fields to Yes. 5. Press the Menu key. 6. Click Save. Callers receive a notification that you are not available to receive Direct Connect calls. Make a Direct Connect call 1.
User Guide Direct Connect contacts Make a Talkgroup call To perform this task, you must join the TalkgroupSM . 1. In the phone application, type # followed by the Talkgroup number or click a Talkgroup number. 2. Press the Direct Connect key. Direct Connect contacts Create a Group Connect call list You can communicate with a group of contacts simultaneously by creating a Group Connect® call list and starting a Group Connect call. You can add up to 20 contacts to your call list. 1.
User Guide Direct Connect contacts • To send your contact information, highlight a contact. Press the Menu key. Click Send My Info . Press the Direct Connect key. Send your contact information automatically 1. 2. 3. 4. 36 In the phone application, press the Menu key. Click Options. Click Direct Connect. Change the Auto Send My Info field to Yes.
User Guide Messages Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key.
User Guide Message basics 2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. 2. 3. 4. 5. 6. 7. 8. In a message list, press the Menu key. Click Options.
Message basics User Guide 5. Press the 6. Click Send. key. Related topics Search for contacts in your organization's address book, 124 Mailing lists, 126 Send a PIN message 1. In a message list, press the Menu key. 2. Click Compose PIN. 3. In the To field, perform one of the following actions: • Type a PIN. Click the trackball. • Type a contact name. Click the trackball. • Type part of a contact name. Click a contact. 4. Type a message. 5. Press the Menu key. 6. Click Send.
User Guide Message basics 2. Perform one of the following actions: • Click Forward. • Click Forward As. Click a message type. Resend a message You cannot change an SMS text message or MMS message before you resend it. 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Press the Menu key. Click Send. • To change the recipients, click Edit. Highlight a contact. Press the Menu key. Click Change Address.
User Guide Mark a message as opened or unopened In a message list, perform one of the following actions: • Highlight a message. Press the Menu key. Click Mark Opened or Mark Unopened. • Highlight a date field. Press the Menu key. Click Mark Prior Opened. Click Mark Opened. View an address instead of a display name 1. In a message, click a contact. 2. Click Show Address. To view the display name again, click a contact. Click Show Name.
User Guide Email messages Email message basics Send an email message 1. In a message list, press the key. 2. Click Compose Email. 3. In the To field, perform one of the following actions: • Type an email address. • Type a contact name. • Type part of a contact name. Click a contact. 4. Type a message. 5. Press the key. 6. Click Send. Related topics Search for contacts in your organization's address book, 124 Mailing lists, 126 Delete the original text from a reply message 1.
User Guide Email messages Add, change, or delete an email message folder You can add, change, or delete email message folders in the email application on your computer. If wireless email reconciliation is turned on, your BlackBerry® device receives changes that you make to the email message folders on your computer over the wireless network.
User Guide 6. 7. 8. 9. Email messages Click Folder Redirection. Clear the check box beside the Sent Items folder. Press the Menu key. Click Save. Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to email messages based on the order in which they appear in your list of email message filters.
User Guide Email messages Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the contact or email address.
User Guide 6. 7. 8. 9. Email messages Click Edit. Change the options for the email message filter. Press the Menu key. Click Save. Prioritize email message filters 1. 2. 3. 4. 5. 6. 7. 8. In a message list, press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Move. Roll the trackball to the new location. Click the trackball. Delete an email message filter 1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options.
User Guide Email messages 7. If you use IBM® Lotus Notes®, in the Until field, set the date on which the out-of-office reply should turn off. 8. Press the Menu key. 9. Click Save. To turn off the out-of-office reply, change the Use Out Of Office Reply field to No. Request delivery or read confirmation for email messages Depending on your wireless service provider, this feature might not be supported. 1. 2. 3. 4. 5. In a message list, press the Menu key. Click Options. Click Email Settings.
User Guide 2. 3. 4. 5. 6. Click Options. Click General Options. Change the Hide Filed Messages field to Yes. Press the Menu key. Click Save. Receive only the first section of long email messages 1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click General Options. Change the Auto More field to No. Press the Menu key. Click Save. To download more of an email message, press the Menu key. Click More or More All.
User Guide PIN messages PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN, you can send them PIN messages. PIN messages are not routed through your email account. When your PIN message is delivered to the recipient, in a message list, a D appears with a check mark beside the PIN message.
User Guide SMS text messages SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging. Find your SMS phone number In the phone application, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry® device for SMS text messaging, this number is also your SMS phone number.
User Guide MMS messages MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging.
User Guide MMS messages • Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: • To add text to a slide, highlight the empty field below the attachment. Type text. • To change how long a slide appears, change the Slide Duration field. • To move an item on a slide, click the item. Click Move Field. Roll the trackball to the new location. Click the trackball.
User Guide MMS messages 4. Press the Menu key. 5. Click Add to Contacts. Save a media file from an MMS message 1. In an MMS message, press the Menu key. 2. Click one of the following menu items: • Save Image • Save Audio • Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1. When composing an MMS message, press the Menu key. 2. Click Options. 3.
User Guide Message list options 3. Press the Menu key. 4. Click Save. Block MMS messages 1. 2. 3. 4. In the device options, click MMS. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box. Press the Menu key. Click Save. Message list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1.
User Guide Message list options Use color to differentiate work messages from other messages To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server. 1. In the device options, click Security Options. 2. Click General Settings. 3.
User Guide Message list options 2. Click Options. 3. Click General Options. 4. Perform one of the following actions: • To use one message list for all messages, set the SMS and Email Inboxes field to Combined. • To separate SMS text messages from email messages, set the SMS and Email Inboxes field to Separate. 5. Press the Menu key. 6. Click Save. Hide the new or unopened message indicator 1. 2. 3. 4. In a message list, press the Menu key. Click Options. Click General Options.
User Guide 4. Press the Menu key. 5. Click Save. Note: Even though you do not receive blocked messages on your device, blocked messages might contribute to data usage in your wireless service plan. You can stop email messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters. Allow messages from contacts in your contact list or allowed sender list 1. 2. 3. 4. 5. In the device options, click Security Options.
User Guide Message shortcuts Message shortcuts In a message • To reply to a message, press R. • To reply to all in an email message or a PIN message, press L. • To forward a message, press F. • To file a highlighted email message, press I. • To view the email address of a contact, highlight the contact in the To or From field. Press Q. To view the display name, press Q again. • To move to the last cursor position after you close and reopen a received email message or PIN message, press G.
User Guide S/MIME-protected messages S/MIME-protected messages S/MIME-protected message basics About signing and encrypting messages You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry® device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send.
User Guide S/MIME-protected messages Attach a certificate to a message You can attach a certificate to email messages and PIN messages. 1. When composing a message, press the Menu key. 2. Click Attach Certificates. 3. Highlight a certificate. 4. Press the Menu key. 5. Click Continue. Download the certificate used to sign or encrypt a message If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate. 1.
User Guide S/MIME-protected messages 2. Press the Menu key. 3. Click Import Server. View the certificate used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Display Sender's Certificate or Display Encryption Certificate. View encryption information for a weakly encrypted message 1. In a weakly encrypted message, highlight the encryption status indicator. 2. Press the Menu key. 3.
User Guide S/MIME-protected messages Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. : The message is strongly encrypted. : The message is weakly encrypted.
User Guide S/MIME-protected messages About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the message.
User Guide 2. 3. 4. 5. Click S/MIME. Change the Request S/MIME Receipts field to Yes. Press the Menu key. Click Save. Turn off the prompt that appears before an S/MIME-protected message is truncated 1. 2. 3. 4. 5. In the device options, click Security Options. Click S/MIME. Change the Warn about truncated messages field to No. Press the Menu key. Click Save. To turn on the prompt again, change the Warn about truncated messages field to Yes.
User Guide PGP protected messages You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. PGP protected messages PGP protected message basics About signing and encrypting messages You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry® device.
User Guide PGP protected messages 5. Click Continue. Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender’s PGP key, or your device might download the sender’s PGP key from the PGP Universal Server automatically. 1.
User Guide PGP protected messages View the PGP key used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Display Sender's PGP Key or Display Encryption PGP key. PGP protected message status Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. : The message is strongly encrypted. : The message is weakly encrypted.
User Guide PGP protected messages PGP protected message options Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages that you send so that recipients can encrypt their reply messages. 1. In the device options, click Security Options. 2. Click PGP. 3. Change the Default Key field. 4. Press the Menu key. 5. Click Save. Change options for downloading attachments in encrypted messages 1.
User Guide PGP protected messages If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message. You can also view the abbreviation and full description for the classification for a sent message in the sent items folder.
User Guide Message troubleshooting Turn off the prompt that appears when you use a PGP key that is not recommended for use 1. 2. 3. 4. 5. In the device options, click Security Options. Click PGP. Change the Warn about problems with my PGP keys field to No. Press the Menu key. Click Save. To turn on the prompt again, change the Warn about problems with my PGP keys field to Yes.
User Guide Message troubleshooting • Generate an encryption key. • Verify that data service is turned on. • Resend the message. Related topics Find information about wireless coverage indicators, 213 Change a contact, 124 Generate an encryption key, 234 Turn off data service, 214 Resend a message, 40 I am not receiving messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.
User Guide Message troubleshooting I am not receiving SMS text messages Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. The number of new or unopened messages is different than I expected The number of new or unopened messages includes saved messages and filed messages.
User Guide Message troubleshooting • Turn off wireless email reconciliation, and then turn it on again. Related topics Reconcile email messages over the wireless network, 177 Email message filters are not working correctly Try performing the following actions: • Verify that your email message filters are turned on. • Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages.
User Guide 74 Attachments
User Guide Attachments Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files. If you save an email message that contains an attachment that you have previewed, the email message and the attachment are stored in the device memory until you delete the email message.
User Guide Attachment basics 2. Press the Menu key. 3. Click Cancel Download. Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In an attachment, click a link. 2. Press the Menu key. 3. Click one of the following menu items: • Get Link • Retrieve To return to the attachment, press the Escape key.
User Guide Document attachments Document attachments Open a password-protected .pdf file attachment To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password protected document" message appears, press the Escape key. 2. Press the Menu key. 3. Click Password. 4.
User Guide Media attachments View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet. Change the size of a column In a spreadsheet, perform one of the following actions: • To change the size of a column, click the column label. Click a size. • To view all the text in a column, click the column label. Click Fit.
User Guide Presentation attachments Switch pages in a multi-page .tif file attachment 1. In a multi-page .tif file attachment, press the Menu key. 2. Click Next Page or Prev Page. Presentation attachments Switch presentation views 1. In a presentation, press the Menu key. 2. Perform one of the following actions: • To view text only, click View Text. • To view text and slides, click View Both. To view the presentation in its original format, click View Slides. Switch slides 1.
User Guide vCard contact attachments vCard contact attachments About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry® device.
User Guide Attachment troubleshooting Attachment troubleshooting A skipped content bar appears in a document More attachment content is available for you to download to your BlackBerry® device. To download the content, click the skipped content bar. Click More. A message or attachment does not appear or is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.
User Guide 82 Camera and video camera
User Guide Camera and video camera Camera and video camera Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Take a picture Depending on your BlackBerry® device, the camera or video camera feature might not be supported. 1. In the camera, if necessary, to zoom in to or out from a subject, roll the trackball up or down. 2. To take a picture, click the trackball.
User Guide Camera and video camera options Camera and video camera options Change the picture size The larger the picture, the more memory the picture requires. 1. In the camera, press the Menu key. 2. Click Options. 3. Change the Picture Size field. 4. Press the Menu key. 5. Click Save. Set picture quality You can set the fineness of detail that the camera captures in pictures. The finer the detail of a picture, the more memory the picture requires. 1. In the camera, press the Menu key. 2.
User Guide Camera and video camera shortcuts 3. Perform any of the following actions: • In the camera, change the Store Pictures and Folder fields. • In the video camera, change the Folder field. 4. Press the Menu key. 5. Click Save. Change options to compensate for different lighting conditions in pictures or videos 1. In the camera or video camera, press the Menu key. 2. Click Options. 3.
User Guide • Camera and video camera troubleshooting To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key. Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to save a picture or video to your device memory, delete old data or messages from your device.
User Guide Media Media Transferring and downloading media files About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device. If you connect your device to your computer, you can transfer files quickly between your media card and your computer using mass storage mode.
User Guide Transferring and downloading media files 4. Click Save. Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device. 1. 2. 3. 4. 5. In the media application, click a media type. Press the Menu key. Click Receive Using Bluetooth. Click Yes. Click Save. Send a media file To perform this task with a paired Bluetooth® enabled device, you must turn on Bluetooth technology.
User Guide Playing media files and recording voice notes Playing media files and recording voice notes Play a media file 1. In the media application, click a media type. 2. If necessary, click a category. 3. Click a song, ring tone, video, or voice note. Note: To view other songs or videos while playing a song or video, press the Menu key. Click Music Library or Video Library. To stop playing a media file, click the stop icon.
User Guide Playing media files and recording voice notes Play the next or previous song in a category 1. When playing a song, press the Menu key. 2. Click Next Track or Previous Track. Search for a media file 1. In the media application, click a media type. 2. If necessary, click a category. 3. In the Find field, type part or all of a name for a song, ring tone, video, picture, or voice note. Record a voice note 1. In the voice notes application, click the record icon. 2.
User Guide Managing media files Keep backlighting on when you play a video By default, the backlighting is designed to turn off after a period of time to conserve battery power. 1. In the media application, press the Menu key. 2. Click Options. 3. Change the Turn Off Auto Backlighting field to No. 4. Press the Menu key. 5. Click Save. About using a headset You can purchase an optional headset to use with your BlackBerry® device.
User Guide Managing media files 10. Press the Menu key. 11. Click Save. Change a standard playlist 1. 2. 3. 4. 5. 6. In the media application, click Music. Click Playlists. Highlight a standard playlist. Press the Menu key. Click View. Perform any of the following actions: • To add a song, press the Menu key. Click Add Songs. Click a song. • To change the order of songs, highlight a song. Press the Menu key. Click Move. Roll the trackball to the new location. Click the trackball.
User Guide Managing media files Rename a playlist 1. 2. 3. 4. 5. 6. 7. In the media application, click Music. Click Playlists. Highlight a playlist. Press the Menu key. Click Rename. Type a name for the playlist. Click Save. Delete a playlist 1. 2. 3. 4. 5. In the media application, click Music. Click Playlists. Highlight a playlist. Press the Menu key. Click Delete. View properties for a media file 1. 2. 3. 4. 5. In the media application, click a media type. If necessary, click a category.
User Guide 5. 6. 7. 8. Press the Menu key. Click Rename. Type a name for the file. Click Save. Move a media file You can only move songs, ring tones, videos, or voice notes that you added. 1. In the media application, press the Menu key. 2. Click Explore. 3. Navigate to a folder that contains media files. 4. Highlight a media file. 5. Press the Menu key. 6. Click Move. 7. Navigate to the new location. 8. Click a folder. 9. Click Move Into.
Viewing pictures User Guide Use a picture as the Home screen background 1. 2. 3. 4. In the media application, click Pictures. Click a category. Highlight a picture. Press the key. 5. Click Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. View pictures as a slide show A slide show displays all pictures in a category or folder. 1. In the media application, click Pictures. 2. Click a category. 3. If necessary, click a folder. 4.
User Guide To close the picture, press the Escape key once in the camera or twice in the media application. Pan a picture To perform this task, you must zoom in to the picture. In a picture, roll the trackball. To close the picture, press the Escape key once in the camera or twice in the media application. Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. Managing pictures Save a picture Save picture files, such as .jpg, .png, .
User Guide Managing pictures Rename a picture or picture folder You can only rename pictures or picture folders that you transferred to your BlackBerry® device. 1. In the media application, click Pictures. 2. Click a category. 3. Highlight a picture or picture folder. 4. Press the Menu key. 5. Click Rename. 6. Type a name for the picture or picture folder. 7. Click Save. Move a picture You can only move pictures that you added. 1. In the media application, click Pictures. 2. Click a category. 3.
User Guide Media card and mass storage mode options Media card and mass storage mode options About media cards You can insert a microSD media card into your BlackBerry® device to take videos and extend the memory that is available on your device for storing media files such as songs, ring tones, videos, or pictures. For more information about inserting a media card into your device, see the printed documentation that came with your device.
User Guide Media shortcuts Related topics Set a device password, 229 Turn off media card support 1. 2. 3. 4. In the device options, click Memory. Change the Media Card Support field to Off. Press the Menu key. Click Save. Turn off mass storage mode 1. 2. 3. 4. In the device options, click Memory. Change the Mass Storage Mode Support field to Off. Press the Menu key. Click Save. Turn off the mass storage mode prompt 1. 2. 3. 4. In the device options, click Memory.
User Guide Media troubleshooting Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I cannot open media files Try performing the following actions: • If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode.
User Guide Media troubleshooting Some features are not available on my device Depending on your wireless service plan or the type of email account that is associated with your BlackBerry® device, some features might not be available on your device. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options.
User Guide 102 Browser
User Guide Browser Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. In the browser, perform one of the following actions: • If a web address field appears on the screen, type a web address. • If a web address field does not appear on the screen, press the key. Click Go To.
User Guide Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh. Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, press the Menu key. 2. Click Save Page. 3. Click OK. Stop loading a web page 1. When a web page is loading, press the Menu key. 2. Click Stop.
User Guide Browser basics Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address. View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address. Copy an address for a web page, link, or picture 1. On a web page, perform one of the following actions: • Highlight or pause on a link. Press the Menu key. Click Link Address.
User Guide Browser bookmarks Viewing pictures and playing media files Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open. Save a song or video from a web page 1. 2. 3. 4. In the browser, click a link for a song or video. Click Save. Type a name for the song or video. Click Save. View a full picture on a web page 1. On a web page, highlight or pause on a picture. 2. Press the Menu key. 3. Click Full Image. Zoom in to or out from a picture 1.
User Guide Browser bookmarks 5. Click Add. If you visit the web page offline, the browser displays the content that was current the last time that you viewed the web page online. Change a bookmark for a web page 1. 2. 3. 4. 5. 6. 7. In the browser, press the Menu key. Click Bookmarks. Highlight a bookmark. Press the Menu key. Click Edit Bookmark. Change the bookmark. Click Accept. Send a bookmark for a web page 1. 2. 3. 4. 5. 6. In the browser, press the Menu key. Click Bookmarks.
User Guide 3. 4. 5. 6. 7. Web feeds Highlight a bookmark. Press the Menu key. Click Move Bookmark. Roll the trackball to the new location. Click the trackball. Rename a bookmark folder for web pages You can only rename folders that you created. 1. Highlight a folder. 2. Press the Menu key. 3. Click Rename Folder. Delete a bookmark folder for web pages You can only delete folders that you created. 1. Highlight a folder. 2. Press the Menu key. 3. Click Delete Folder.
User Guide Web feeds View web feed content 1. In a web feed, highlight a title. 2. Press the Menu key. 3. Perform one of the following actions: • To view a summary of the story, click Show Description. • To view the full story, click Read Story. To hide a description, highlight a title. Press the Menu key. Click Hide Description.
User Guide 7. Click the trackball. Delete a web feed 1. 2. 3. 4. 5. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Delete Bookmark. Browser options Change the default browser view 1. 2. 3. 4. 5. 6. In the browser, press the Menu key. Click Options. Click General Properties. Change the Default View field. Press the Menu key. Click Save Options.
User Guide Browser options 6. Click Save Options. Change options for pictures and animation on web pages 1. In the browser, press the Menu key. 2. Click Options. 3. Perform any of the following actions: • To stop displaying pictures, click Browser Configuration. Change the Show Images field. • To change the quality of pictures, click General Properties. Change the Image Quality field. • To change the number of times that animated graphics repeat, click General Properties.
User Guide Browser options Receive a prompt before closing the browser or running a script 1. 2. 3. 4. In the browser, press the Menu key. Click Options. Click General Properties. Select any of the following check boxes: • Prompt Before Closing Browser On Escape • Prompt Before Closing Modified Pages • Prompt Before Running WML Scripts 5. Press the Menu key. 6. Click Save Options. Clear a browser cache 1. 2. 3. 4. 5. In the browser, press the Menu key. Click Options. Click Cache Operations.
User Guide Browser security Set the default browser configuration 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Browser. Set the Default browser configuration field. Press the Menu key. Click Save. Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry® Enterprise Server.
User Guide Browser security Specify the protocol that your BlackBerry® device uses for TLS connections between the browser and content servers. Encryption Strength: Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only. To accept and send data that is encrypted using 128bit encryption or 56-bit encryption, change this field to Allow Weak.
User Guide Browser push 2. 3. 4. 5. Click TLS. Press the Menu key. Click Add Host. Perform one of the following actions: • If the TLS Default field is set to Proxy, in the Host Name field, type the web address for the content server. • If the TLS Default field is set to Handheld, in the Host Name field, type the web address for the content server. Set the Certificate field to the client certificate that you want to use to authenticate with the content server. 6. Click OK. 7. Press the Menu key. 8.
User Guide Browser shortcuts MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages. SMSC Hosts: Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host.
User Guide • • • Browser troubleshooting To move down a screen, press the Space key. To move to the top of a web page, press T. To move to the bottom of a web page, press B. Browser troubleshooting No browser is available on my device Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network.
User Guide 118 Date, time, and alarm
User Guide Date, time, and alarm Date, time, and alarm Set the date and time 1. 2. 3. 4. 5. 6. 7. 8. In the clock, press the Menu key. Click Options. Click Set Time. Click the Time field. Roll the trackball to select a time. Click the Time field. Press the Menu key. Click Save. Get the date and time from the wireless network automatically To perform this task, your BlackBerry® device must be connected to the wireless network. 1. 2. 3. 4. 5. 6. 7. 8. 9. In the clock, press the Menu key. Click Options.
User Guide Change the clock face Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. In the clock, press the Menu key. 2. Click Options. 3. Set the Clock Face, Stopwatch Face or Timer Face fields. 4. Press the Menu key. 5. Click Save. Display a second time zone You can display a second clock to show another time zone. For example, you can see the local time and your home time while you are traveling. 1. In the clock, press the Menu key. 2. Click Options. 3.
User Guide Turn on the alarm Turn on the alarm 1. 2. 3. 4. 5. In the clock, press the Menu key. Click Set Alarm. Roll the trackball over the text beside the alarm time to highlight On or Weekdays. Press the Escape key. Click Save. In the device status section of the Home screen, a clock indicator appears. Related topics Turn off your device, 223 Silence the alarm • • If snooze is not turned on, press any key. If snooze is turned on, click Snooze.
User Guide 3. 4. 5. 6. Change timer notification options Press the Menu key. Click Set Timer. Type the length of time to count down. Click Start. If you exit the clock application, the timer continues to count down. Change timer notification options 1. 2. 3. 4. 5. In the clock, press the Menu key. Click Options. In the Countdown Timer section, change the Timer Tune, Volume, or Vibrate fields. Press the Menu key. Click Save. Date, time, and alarm troubleshooting The time on my device is incorrect 1.
User Guide Personal organizer Personal organizer Contacts Contact basics Add a contact 1. In the contact list, click Add Contact. 2. Type the contact information. 3. Press the key. 4. Click Save. Add a contact from a message, call log, or web page 1. 2. 3. 4. 5. 6. In a message, a call log, or on a web page, highlight a contact. Press the Menu key. Click Add to Contacts. Type the contact information. Press the Menu key. Click Save.
User Guide 2. 3. 4. 5. Contacts Click Add Pause or Add Wait. Type the additional numbers. Press the Menu key. Click Save. Related topics Make a call, 15 View a contact In the contact list, click a contact. Change a contact 1. 2. 3. 4. 5. 6. In the contact list, highlight a contact. Press the Menu key. Click Edit. Change the contact information. Press the Menu key. Click Save. Related topics I cannot send messages, 70 Delete a contact 1. In the contact list, highlight a contact. 2.
User Guide • • • • • Contacts To add all the contacts, click Add All to Contacts. To view information for a contact, click View. To delete a contact from the contact lookup results, click Delete. To delete the contact lookup results, click Delete Lookup. To start a new contact lookup, click Lookup. Customizing contacts About custom ring tones You can assign a custom ring tone to a contact without changing other notifications.
User Guide 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Press the Menu key. Click Edit. Highlight the caller ID picture. Press the Menu key. Click Replace Picture. Highlight a picture. Press the Menu key. Click Select. Center the picture in the box. Press the Menu key. Click Crop and Save. Delete the caller ID picture for a contact 1. 2. 3. 4. 5. 6. 7. 8. In the contact list, highlight a contact. Press the Menu key. Click Edit. Highlight the caller ID picture. Press the Menu key. Click Delete Picture.
User Guide Contacts 8. Press the Menu key. 9. Click Save Group. Change a mailing list 1. 2. 3. 4. 5. In the contact list, highlight a mailing list. Press the Menu key. Click Edit Group. Click a contact. Click one of the following menu items: • Add Member • Change Member • Delete Member 6. Press the Menu key. 7. Click Save Group. Note: When you delete a contact from a mailing list, the contact remains in your contact list. View a mailing list In the contact list, click a mailing list.
User Guide Contacts Change the default contact list 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Default Services. Change the Contact List (SYNC) field. Press the Menu key. Click Save. Contact list options Sort contacts or tasks 1. 2. 3. 4. 5. 6. In the contact list or task list, press the Menu key. Click Options. If necessary, click General Options. Change the Sort By field. Press the Menu key. Click Save.
User Guide Calendar Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
Calendar User Guide 6. Click Save. Related topics Turn off your device, 223 Schedule an appointment quickly in Day view To perform this task, in the general calendar options, the Enable Quick Entry field must be set to Yes. 1. 2. 3. 4. In Day view, beside the start time, type the subject of the appointment. Type a location in parentheses. To change the end time, roll the trackball. Click the trackball.
User Guide 3. 4. 5. 6. Calendar Type the alarm information. If the alarm recurs, change the Recurrence field. Press the Menu key. Click Save. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears.
User Guide Calendar 8. Press the Menu key. 9. Click Save. Related topics Turn off your device, 223 Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Respond to a meeting invitation 1. In a meeting invitation, press the Menu key. 2.
User Guide Calendar Change the list of participants for a meeting To perform this task, you must be the meeting organizer. 1. In a meeting, in the Accepted or Declined field, highlight a contact. 2. Press the Menu key. 3. Click one of the following menu items: • Invite Attendee • Change Attendee • Remove Attendee 4. Press the Menu key. 5. Click Save. Send an email message to all meeting participants 1. In a meeting, meeting invitation, or meeting response, press the Menu key. 2.
User Guide Calendar Save your conference call information, 134 Create a conference call meeting from your computer To perform this task, you must be the meeting organizer or be creating the meeting on behalf of the meeting organizer. For information about creating meetings on behalf of another person, see the documentation for the email application on your computer. You can create a conference call meeting from your computer that your BlackBerry® device recognizes.
User Guide 3. 4. 5. 6. Calendar Click General Options. Change the Initial View field. Press the Menu key. Click Save. Change the default reminder time for calendar entries 1. 2. 3. 4. 5. 6. In a calendar, press the Menu key. Click Options. Click General Options. Change the Default Reminder field. Press the Menu key. Click Save. Related topics Turn off your device, 223 Change the snooze time for reminders, 135 Change the start and end time for days 1. 2. 3. 4. 5. 6. In a calendar, press the Menu key.
User Guide 2. 3. 4. 5. 6. Calendar Click Options. Click General Options. Change the Show Tasks field to Yes. Press the Menu key. Click Save. Change the first day of the week 1. 2. 3. 4. 5. 6. In a calendar, press the Menu key. Click Options. Click General Options. Change the First Day of Week field. Press the Menu key. Click Save. Hide free time in Agenda view 1. 2. 3. 4. 5. 6. In a calendar, press the Menu key. Click Options. Click General Options.
User Guide Calendar Related topics Best practice: Optimizing your device performance, 224 Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click Options. 3. If necessary, click General Options. 4. Change the Confirm Delete field to No. 5. Press the Menu key. 6. Click Save.
User Guide Change the calendar that reminds you of appointments 1. 2. 3. 4. 5. 6. In a calendar, press the Menu key. Click Options. Click a calendar. Change the Display Reminders field. Press the Menu key. Click Save. Change the default calendar 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Default Services. Change the Calendar (CICAL) field. Press the Menu key. Click Save.
User Guide Tasks Calendar troubleshooting I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes®, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting.
User Guide Tasks Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Change a task 1. 2. 3. 4. 5. 6. In the task list, highlight a task. Press the Menu key. Click Open. Change the task information. Press the Menu key. Click Save. Change the status of a task 1.
User Guide • • • • Tasks To ignore the suggested spelling, press the Escape key. To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All. To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary. To stop checking spelling, press the Menu key. Click Cancel Spell Check. Delete a task 1. In the task list, highlight a task. 2. Press the Menu key. 3. Click Delete. Task list options Sort contacts or tasks 1. 2. 3. 4. 5. 6.
User Guide 3. 4. 5. 6. If necessary, click General Options. Change the Confirm Delete field to No. Press the Menu key. Click Save. View the number of tasks or memos stored on your device 1. In the task list or memo list, press the Menu key. 2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Memos Memo basics Create a memo 1. 2. 3. 4. In the memo list, click Add Memo. Type the memo information. Press the Menu key. Click Save.
User Guide Categories 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All. • To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary. • To stop checking spelling, press the Menu key. Click Cancel Spell Check. Delete a memo 1. In the memo list, highlight a memo. 2.
User Guide Create a category for contacts, tasks, or memos 1. 2. 3. 4. 5. 6. In the contact list, task list, or memo list, press the Menu key. Click Filter. Press the Menu key. Click New. Type a name for the category. Press the Enter key. Categorize a contact, task, or memo 1. 2. 3. 4. 5. When creating or changing a contact, task, or memo, press the Menu key. Click Categories. Select the check box beside a category. Press the Menu key. Click Save. Sort contacts, tasks, or memos by category 1.
User Guide Calculator Calculator Use the calculator • • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard. Convert a measurement 1. In the calculator, type a number. 2. Press the Menu key. 3. Perform one of the following actions: • To convert the number from imperial to metric, click To Metric.
User Guide 146 Notification profiles
User Guide Notification profiles Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can change preloaded notification profiles or create new ones.
User Guide Change a notification profile 1. 2. 3. 4. 5. 6. 7. In the profile list, click Advanced. Highlight a notification profile. Press the Menu key. Click Edit. Change the notification profile. Press the Menu key. Click Save. Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click Advanced. 2. Highlight a notification profile. 3. Press the Menu key. 4. Click Delete. Prevent notification during calls 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
User Guide LED notification Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press the Menu key. 4. Click Download Ring Tones. Related topics Legal notice, 275 LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses. Green: You are in a wireless coverage area.
User Guide Custom notification 2. Set the LED Coverage Indicator field to On. 3. Press the Menu key. 4. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off. Custom notification About custom notification You can create notification profile exceptions to receive different notification for incoming messages and calls from specific contacts.
User Guide Custom notification 5. Roll the trackball to the new location. 6. Click the trackball. Change a notification profile exception 1. 2. 3. 4. 5. 6. 7. In the profile list, click Advanced. Highlight a notification profile exception. Press the Menu key. Click Edit. Change the notification profile exception information. Press the Menu key. Click Save. Change the list of contacts for a notification profile exception 1. 2. 3. 4. 5. 6. In the profile list, click Advanced.
User Guide 2. 3. 4. 5. 6. 7. 8. Notification profile troubleshooting Press the Menu key. Click Edit. Press the Menu key. Click Add Custom Ring Tone. Change the Custom Ring Tone field. Press the Menu key. Click Save. Notification profile troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your notification profile.
User Guide Typing Typing Typing basics Type a symbol 1. Press the Symbol key. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or right. For example, to type ü, hold U and roll the trackball to the left until ü appears. Cut, copy, and paste text 1. 2. 3. 4. 5. With text highlighted, press the Menu key. Click Cut or Copy.
User Guide 2. Click Cancel Selection. Set the cursor speed 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Key Rate field. Press the Menu key. Click Save. Set the default currency symbol 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Currency Key field. Press the Menu key. Click Save. Turn on key tones 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Key Tone field to On. Press the Menu key. Click Save.
User Guide Typing input methods 4. Click Save. Change the typing input language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. In the device options, click Language. Change the Input Language field. Press the Menu key. Click Save.
User Guide Spelling checker Korean typing input method Typing tips for the Korean typing input method • • • To type the alternate character on a key, press the key twice. To type a number, hold the number key. To convert a Hangul character to its equivalent Chinese character, in the device options, on the Language screen, the Use Space for Han Homonyms check box must be selected. Highlight the character. Press the Space key.
User Guide Spelling checker Check spelling automatically before sending email messages 1. 2. 3. 4. In the device options, click Spell Check. Select the Spell Check Email Before Sending option. Press the Menu key. Click Save. Change options for checking spelling You can change the type and length of words that the spelling checker includes when checking spelling. 1. In the device options, click Spell Check. 2. Change one or more options. 3. Press the Menu key. 4. Click Save.
User Guide Custom dictionary Custom dictionary About the custom dictionary You can add words to the custom dictionary so that your BlackBerry® device recognizes the word when you check spelling. Add a word to the custom dictionary 1. 2. 3. 4. 5. 6. 7. In the device options, click Custom Dictionary. Press the Menu key. Click New. Type a word or letter combination. Press the Enter key. Press the Menu key. Click Save. Change a word in the custom dictionary 1. 2. 3. 4. 5. 6. 7. 8.
User Guide AutoText 5. Press the Menu key. 6. Click Save. Stop displaying contacts in the list that appears when you type By default, your BlackBerry® device recognizes contacts when you type them. 1. 2. 3. 4. 5. In the device options, click Language. Click Input Options. Clear the Use Contacts as Data Source check box. Press the Menu key. Click Save. AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries.
User Guide Typing shortcuts 2. Set the Disable AutoText field to Yes. 3. Press the Menu key. 4. Click Save. Change an AutoText entry 1. 2. 3. 4. 5. In the device options, click AutoText. Click an AutoText entry. Change the AutoText entry. Press the Menu key. Click Save. Delete an AutoText entry 1. 2. 3. 4. In the device options, click AutoText. Highlight an AutoText entry. Press the Menu key. Click Delete. Undo an AutoText change Press the Backspace/Delete key twice.
User Guide • • Typing troubleshooting To copy highlighted text when typing, press the Alt key and click the trackball. To paste highlighted text when typing, press the Shift key and click the trackball. Typing troubleshooting I cannot check spelling You can only check spelling in English, French, German, Italian, Spanish, Dutch, and Brazilian Portuguese. You can only check the spelling of text that you type.
User Guide 162 Language
User Guide Language Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. In the device options, click Language. Change the Language field. Press the Menu key. Click Save. Add a display language You can add a display language using the application loader tool of the BlackBerry® Desktop Manager.
User Guide Change the input options for SureType technology 3. Press the Menu key. 4. Click Save. Change the input options for SureType technology 1. 2. 3. 4. 5. In the device options, click Language. Click Input Options. Change the input options. Press the Menu key. Click Save. Change the voice dialing language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4.
User Guide Turn off the shortcut for switching typing input languages 4. Press the Menu key. 5. Click Save. Turn off the shortcut for switching typing input languages To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. In the device options, click Language. Change the Input Language Selection Shortcut field to None. Press the Menu key. Click Save.
User Guide 166 Display and keyboard
User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Backlight Brightness field. Press the Menu key. Click Save. Related topics Extend battery life, 223 Set how long backlighting remains on 1. 2. 3. 4.
Display options User Guide 4. Press the key. 5. Click Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. In the media application, click Pictures. 2. Click a category. 3. Press the Menu key. 4. Click Download Images. Set owner information Owner information appears on your BlackBerry® device screen when the device is locked. 1.
User Guide Keyboard options Change an application folder You can only rename application folders that you create. 1. On the Home screen, highlight an application folder. 2. Press the Menu key. 3. Click Edit Folder. 4. Change the folder information. 5. Click Save. Move an application icon 1. In the application list or in an application folder, highlight an application icon. 2. Press the Menu key. 3.
User Guide Keyboard options Turn off trackball sounds 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Audible Roll field to Mute. Press the Menu key. Click Save. To turn on trackball sounds again, set the Audible Roll field to Click. Set the cursor speed 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Key Rate field. Press the Menu key. Click Save.
User Guide Themes Themes About themes Depending on your wireless service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that are in .cod file format. Switch themes 1. In the device options, click Theme. 2. Click a theme. Delete a theme You can only delete themes that you have downloaded to your BlackBerry® device. 1.
User Guide Display troubleshooting Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackball or press a key. My display changed Depending on your theme, display options, such as your font and Home screen background, might change when you switch themes.
User Guide Search Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. In a message list, press the Menu key. 2. Click Search. 3.
User Guide Messages, attachments, and web pages Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for messages in. Show: Change the status of messages that your device should search for. Type: Change the type of messages that your device should search for.
User Guide Organizer data 3. Type the text. 4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next. View a list of saved searches 1. 2. 3. 4. In a message list, press the Menu key. Click Search. Press the Menu key. Click Recall. Related topics I cannot use a shortcut to view one type of message in a message list, 73 Change a saved search 1. 2. 3. 4. 5. 6. In the list of saved searches, highlight a search. Press the Menu key. Click Edit Search.
User Guide Search shortcuts Search for contacts in your organization's address book To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. In the contact list, press the Menu key. Click Lookup. Type part or all of a contact name. Press the Enter key. Related topics Send an email message, 38 Manage contact lookup results 1.
User Guide Synchronization Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email messages between your device and the email application on your computer over the wireless network.
User Guide Prerequisites: Synchronizing organizer data over the wireless network 7. Click Save. It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld.
User Guide Manage data synchronization conflicts 5. Set the On Conflicts field. 6. Press the Menu key. 7. Click Save. Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Desktop Manager.
User Guide Empty the deleted items folder on your computer from your device Empty the deleted items folder on your computer from your device To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Reconciliation. If necessary, change the Message Services field.
User Guide Synchronization troubleshooting • Verify that your BlackBerry® device is connected to the wireless network. • Verify that wireless data synchronization is turned on in the contact list, calendar, task list, and memo list. • If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help.
User Guide 182 Bluetooth technology
Bluetooth technology User Guide Bluetooth technology Related topics Turn on the speakerphone, 16 I cannot make calls using a voice command, 31 Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset.
User Guide Bluetooth technology basics Related topics Turn on Bluetooth technology, 183 Pair with a Bluetooth enabled device, 183 Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn on Bluetooth® technology. 1. During a call, press the Menu key. 2. Click Activate . Related topics Turn on Bluetooth technology, 183 Pair with a Bluetooth enabled device, 183 Share contacts with a paired Bluetooth enabled car kit 1. 2. 3. 4. 5. 6.
User Guide Bluetooth technology options • Send Using Bluetooth Rename a paired Bluetooth enabled device 1. 2. 3. 4. 5. 6. 7. In the device options, click Bluetooth. Highlight a paired Bluetooth® enabled device. Press the Menu key. Click Device Properties. In the Device Name field, change the name for the Bluetooth enabled device. Press the Menu key. Click Save. Delete a paired Bluetooth enabled device To perform this task, your BlackBerry® device must not be connected to the Bluetooth® device. 1. 2. 3.
User Guide Make your BlackBerry device discoverable 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. Set the Discoverable field to Yes. Press the Menu key. Click Save. Change the pairing name for your BlackBerry device 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. In the Device Name field, type a name for your BlackBerry® device. Press the Menu key. Click Save. Turn off Bluetooth connection notification 1. 2. 3.
User Guide 2. 3. 4. 5. 6. Bluetooth technology options Press the Menu key. Click Options. Clear the check box beside one or more Bluetooth® profiles. Press the Menu key. Click Save. Related topics Bluetooth profiles, 187 Bluetooth profiles Headset (HSP) This profile allows you to connect your BlackBerry® device to Bluetooth® enabled headsets that support the Headset profile.
User Guide 2. 3. 4. 5. 6. Bluetooth technology troubleshooting Press the Menu key. Click Options. Change the Security Level field to High+Encryption. Press the Menu key. Click Save. Turn off automatic reconnection to Bluetooth enabled devices By default, when you turn on your BlackBerry® device, your device attempts to connect to the last Bluetooth® enabled device you used. 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Change the Connect on Power Up field to No.
User Guide Bluetooth technology troubleshooting I cannot share contacts with a paired Bluetooth enabled device Try performing the following actions: • Verify that Bluetooth® technology is turned on. • Verify that your BlackBerry® device is paired with the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Contacts Transfer field is not set to Disabled.
User Guide 190 GPS technology
User Guide GPS technology GPS technology About GPS technology Location-based applications can use your GPS location to provide you with other location-based information. For example, a locationbased application could use your GPS location to provide you with driving directions.
User Guide GPS technology troubleshooting • If you are indoors, move close to a window. • If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. • If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location.
User Guide Maps Maps Map basics Get directions 1. On a map, press the Menu key. 2. Click Get Directions. 3. Perform one of the following actions to specify a starting location: • To specify your current location, click Where I Am. • To specify a new location, click Enter Address. To type location information in specific address fields, select the Advanced check box. • To specify a saved location, click Favorites. • To specify a location for a contact, click From Contacts.
User Guide View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. On a map, press the Menu key. 2. Click Local Search. 3. Type the point of interest information. 4. Press the Enter key. View points of interest on a map When viewing a list of points of interest, click View On Map. To view a list of points of interest again, press the Menu key. Click View Businesses.
User Guide Navigation Navigation Zoom in to a direction on a route 1. On a map, highlight a direction on a route. 2. Press the Menu key. 3. Click Zoom To Point. Zoom in to or out from a map 1. On a map, press the Menu key. 2. Click Zoom. 3. Perform one of the following actions: • To zoom in, roll the trackball up. • To zoom out, roll the trackball down. 4. Click the trackball. Pan a map On a map, roll the trackball. Maps bookmarks Add a bookmark for a location or route 1. On a map, press the Menu key.
User Guide 8. Press the Menu key. 9. Click Save. Delete a bookmark for a location or route 1. 2. 3. 4. 5. 6. On a map, press the Menu key. Click Find Location. Click Favorites. Highlight a bookmark. Press the Menu key. Click Delete. Add a bookmark folder for locations or routes 1. 2. 3. 4. 5. On a map, press the Menu key. Click Find Location. Click Favorites. Press the Menu key. Click Add Subfolder. File a bookmark for a location or route 1. 2. 3. 4. 5. 6. 7. 8. On a map, press the Menu key.
User Guide Map options Clear the map cache 1. 2. 3. 4. 5. On a map, press the Menu key. Click Options. Press the Menu key. Click Clear Cache. Click Delete. View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at the top of maps. 1. On a map, press the Menu key. 2. Click Options. 3. Change the Hide Title Bar field to No. 4. Press the Menu key. 5. Click Save.
User Guide Map shortcuts Related topics Set how long backlighting remains on, 167 Add GPS location information to pictures You can add the latitude and longitude coordinates for your current location to pictures that you take. Depending on your BlackBerry® device, the camera or video camera feature might not be supported. 1. 2. 3. 4. 5. In the camera, press the Menu key. Click Options. Change the Geotagging field to Enabled. Press the Menu key. Click Save.
User Guide Maps troubleshooting Some features are not available on my device Depending on your wireless service plan or the type of email account that is associated with your BlackBerry® device, some features might not be available on your device. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options.
User Guide 200 BlackBerry Messenger
User Guide BlackBerry Messenger BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact. 3. Type part or all of the contact name. 4. Click the contact. 5. If you have turned on invitation passwords and you want to set a password, type an invitation question and answer. Click OK.
User Guide Groups Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Forwarding of Requests field to No. 4. Press the Menu key. 5. Click Save. View a contact's information 1.
User Guide Conversations Move a contact to a different group 1. 2. 3. 4. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. Press the Menu key. Click Move Contact. Click a group. Rename a group 1. 2. 3. 4. 5. In BlackBerry® Messenger, on the Contact list screen, highlight a group. Press the Menu key. Click Edit Group. Type a name for the group. Click OK. Delete a group You must move your contacts out of a group before you can delete that group.
User Guide Conversations Send a file to a contact 1. 2. 3. 4. During a BlackBerry® Messenger conversation, press the Menu key. Click Send a File. Navigate to a folder that contains pictures or audio files. Click a file. Send a voice note to a contact You can record and send a new voice note to a contact. You cannot save voice notes or send saved voice notes. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send Voice Note. 3. Record a voice note. 4. Click Send.
User Guide Conversations Prevent conversations from appearing in the main message list 1. 2. 3. 4. 5. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. Click Options. Change the Show Conversations in Message List field to No. Press the Menu key. Click Save. To view conversations in the main message list again, change the Show Conversations in Message List field to Yes. Start a conference 1. 2. 3. 4. In BlackBerry® Messenger, during a conversation, press the Menu key.
User Guide Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location. End a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click End Conversation. Availability Change your availability status If you change your availability status to Unavailable, you receive BlackBerry® Messenger messages, but you are not notified. 1.
User Guide Availability To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert.
User Guide 208 Applications
User Guide Applications Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application. 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key. • If the application that you want to switch to does not appear, highlight Home Screen and press the Enter key. Add an application 1. 2. 3. 4. On a web page, highlight a link for an application. Press the Menu key. Click Download.
User Guide View the size of an application database 4. Click Save. View the size of an application database 1. In the device options, click Status. 2. Press the Menu key. 3. Click Database Sizes. About updating the BlackBerry Device Software You can update the BlackBerry® Device Software over the wireless network, or if you have installed the BlackBerry® Desktop Software on your computer, you can update the BlackBerry Device Software using the application loader tool of the BlackBerry® Desktop Manager.
User Guide Return to the previous version of the BlackBerry Device Software Return to the previous version of the BlackBerry Device Software You can only return to the previous version of the BlackBerry® Device Software within 30 days of updating the software. 1. In the device options, click Advanced Options. 2. Click Wireless Upgrade. 3. Click Previous upgrade succeeded. 4. Click Downgrade.
User Guide 212 Wireless network coverage
User Guide Wireless network coverage Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device.
User Guide Turn on wireless coverage notification Red: Your connection to the Wi-Fi network is turned off. Bluetooth Green: Your device is connected to another Bluetooth® enabled device. White: Bluetooth technology is turned on, but your device is not connected to another Bluetooth enabled device. Red: Bluetooth technology is turned off. Turn on wireless coverage notification 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the LED Coverage Indicator field to On. Press the Menu key.
User Guide About roaming About roaming In most cases, your BlackBerry® device automatically connects to an appropriate wireless network when you travel outside your wireless service provider's wireless coverage area. Your wireless service provider must set up your SIM card for roaming services before you can use a different wireless network. An indicator appears on your device to let you know that you are roaming outside of your wireless service provider's wireless coverage area.
User Guide Wi-Fi connection settings 5. Click Finish. About Wi-Fi profiles A Wi-Fi® profile contains the information that you require to connect to a Wi-Fi network. You can have more than one Wi-Fi profile on your BlackBerry® device. For example, you can have one Wi-Fi profile that you use to connect to a Wi-Fi network at home and another WiFi profile that you use to connect to your organization's Wi-Fi network.
User Guide Wi-Fi connection settings Server subject for certificate validation: If necessary, type the server subject name your device should use to verify that it is connecting to the correct Wi-Fi network. Server SAN for certificate validation: If necessary, type the server SAN your device should use to verify that it is connecting to the correct Wi-Fi network. IMSI: If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi-Fi network. Change the order of Wi-Fi profiles 1.
User Guide Advanced Wi-Fi connection settings 4. Click Delete. Install a root certificate on your computer Depending on the Wi-Fi® network that you want to connect to, you might need to install the root certificate for the certificate authority server that created the certificate for the authentication server. For more information, contact your administrator. 1. Download the root certificate from the certificate authority server to your computer. 2. On your computer, right-click the root certificate.
User Guide Advanced Wi-Fi connection settings Prompt before connection: Set whether a prompt appears before your BlackBerry® device connects to the Wi-Fi network. Allow inter-access point handover: Set whether your device remains connected to the Wi-Fi network when you move between wireless access points. VPN: If necessary, set a VPN profile to use with the Wi-Fi profile. Wi-Fi profile security options Security Type: Set the security type that the Wi-Fi® network supports.
User Guide Wireless network coverage troubleshooting If necessary, type the server subject name your device should use to verify that it is connecting to the correct Wi-Fi network. Server SAN for certificate validation: If necessary, type the server SAN your device should use to verify that it is connecting to the correct Wi-Fi network. IMSI: If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi-Fi network.
User Guide Wireless network coverage troubleshooting I cannot connect to a Wi-Fi network Try performing the following actions: • Verify that you have turned on the connection to the Wi-Fi® network. • Verify that you are in a Wi-Fi coverage area. • If the Wi-Fi network does not appear in the Wi-Fi setup application and you know the network name, connect to the Wi-Fi network manually. • Verify that the connection options in the Wi-Fi setup application are correct.
User Guide 222 Power, battery, and memory
User Guide Power, battery, and memory Power, battery, and memory Turn off your device Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For more information about application locations and names, see the printed documentation that came with your BlackBerry® device. • If you have not set your device to turn on and turn off automatically at specific times, hold the Power key.
User Guide • • • • • • • Format a media card Turn off the connection to a wireless network when you are not in a wireless coverage area. Switch your vibrating notifications to sound notifications or LED notifications, lower the volume of your sound notifications, or select a shorter ring tone. Delete the original message when you send a reply. Send a message to multiple contacts using Add To, Add Cc, or Add Bcc. Turn off the flash in the camera.
User Guide • • • • • • Best practice: Optimizing your device performance Receive only the first section of long email messages. Store media files on a media card. Reduce the maximum amount of device memory available for all media files. Reduce the minimum amount of device memory available for pictures. If you changed the picture quality for pictures that you take, change the picture quality setting to Normal. Reduce the picture quality in the browser.
User Guide 226 SIM card
User Guide SIM card SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device. If you switch SIM cards, the contacts in the SIM card phone book change. You can add ADN entries to your SIM card phone book. You can also search for ADN entries or SDN entries.
User Guide 8. Click Save. Delete a SIM card contact 1. 2. 3. 4. 5. 228 In the contact list, press the Menu key. Click SIM Phone Book. Highlight a contact. Press the Menu key. Click Delete.
User Guide Security Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all your device data for security reasons. Set a device password 1. 2. 3. 4. 5. In the device options, click Password.
User Guide Password keeper Related topics I cannot make calls using a voice command, 31 Set a limit for device password attempts 1. 2. 3. 4. In the device options, click Password. Set the Number of Password Attempts field. Press the Menu key. Click Save. Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with a password keeper password.
User Guide Password keeper View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. 2. 3. 4. 5. 6. In the password keeper, highlight a password. Press the Menu key. Click Open. Change the password information. Press the Menu key. Click Save. Hide passwords in the password keeper 1. 2. 3. 4. 5. In the password keeper, press the Menu key. Click Options. Set the Show Password field to No. Press the Menu key. Click Save.
User Guide Encryption Copy a password 1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Copy Username or Copy Password. To clear the clipboard, press the Menu key. Click Clear Clipboard. Note: Passwords are not encrypted when they are on the clipboard. Prevent password copying 1. 2. 3. 4. 5. In the password keeper, press the Menu key. Click Options. Set the Allow Clipboard Copy field to No. Press the Menu key. Click Save.
User Guide Encryption • To encrypt files using an encryption key and a device password, change the Encryption Mode field to Security Password & Device. 3. Change the Encrypt Media Files field to Yes. 4. Press the Menu key. 5. Click Save. To stop encrypting the files on a media card, change the Encryption Mode field to None. Related topics Set a device password, 229 About content protection Content protection is designed to encrypt your BlackBerry® device data.
User Guide Memory cleaning About encryption keys If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server or BlackBerry® Desktop Redirector, your device is designed to use an encryption key to protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and your device. You should generate a new encryption key every 2 weeks.
User Guide • • Memory cleaning when you change the time or the time zone for your device when you lock your device Turn on memory cleaning 1. 2. 3. 4. 5. In the device options, click Security Options. Click Memory Cleaning. Change the Status field to Enabled. Press the Menu key. Click Save. Change when your device deletes sensitive data from the temporary device memory 1. In the device options, click Security Options. 2. Click Memory Cleaning. 3.
User Guide Certificates Certificates Certificate basics Download a certificate from an LDAP certificate server 1. 2. 3. 4. 5. 6. 7. 8. 9. In the device options, click Security Options. Click Certificates. Press the Menu key. Click Fetch Certificates. Specify the search criteria. Press the Menu key. Click Search. Click a certificate. Click Add Certificate to Key Store. View properties for a certificate 1. In the device options, click Security Options. 2. Click Certificates. 3. Click a certificate.
User Guide Certificates Issuer: This field displays information about the certificate issuer. Serial Number: This field displays the certificate serial number in hexadecimal format. Key Usage: This field displays approved uses of the public key. Subject Alt Name: This field displays an alternate email address for the certificate subject, if an alternate email address is available. SHA1 Thumbprint: This field displays the SHA-1 digital thumbprint of the certificate.
User Guide Certificates 4. Press the Menu key. 5. Click Delete. View the certificate chain for a certificate 1. 2. 3. 4. 5. In the device options, click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Show Chain. Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card.
User Guide Certificates 6. If necessary, perform one of the following actions: • To trust the highlighted certificate, click Selected Certificate. • To trust the highlighted certificate and all the other certificates in the chain, click Entire Chain. Revoke a certificate If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers. 1.
User Guide Certificate options Change the display name for a certificate 1. 2. 3. 4. 5. 6. 7. In the device options, click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Change Label. Type a display name for the certificate. Click OK. Add an email address to a certificate 1. 2. 3. 4. 5. 6. 7. 8. In the device options, click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Associate Addresses. Press the Menu key.
User Guide PGP keys 2. 3. 4. 5. 6. 7. Click Certificates. Press the Menu key. Click Fetch Certificates. Press the Menu key. Click Options. Perform one of the following actions: • To download the revocation status of a certificate when you add it to the key store, change the Fetch Status field to Yes. • To add a certificate to the key store without downloading the revocation status, change the Fetch Status field to No. 8. Press the Menu key. 9. Click Save.
User Guide PGP keys Download a personal PGP key from the PGP Universal Server 1. 2. 3. 4. In the device options, click Security Options. Click PGP. Press the Menu key. Click Download Keys. Download an updated PGP key from an LDAP certificate server 1. 2. 3. 4. 5. In the device options, click Security Options. Click PGP keys. Highlight a PGP® key. Press the Menu key. Click Fetch Updated PGP Key. View properties for a PGP key 1. 2. 3. 4. In the device options, click Security Options. Click PGP keys.
User Guide PGP keys Key Usage: This field displays approved uses of the PGP key. Fingerprint: This field displays the PGP key fingerprint in hexadecimal format. Send a PGP key When you send a PGP® key, your BlackBerry® device sends the public key, but does not send the corresponding private key. 1. In the device options, click Security Options. 2. Click PGP Keys. 3. Highlight a PGP key. 4. Press the Menu key. 5. Click Send via Email or Send via PIN. Delete a PGP key 1. 2. 3. 4. 5.
User Guide PGP keys : The PGP key is trusted and valid, and the revocation status of the PGP key is good. : The revocation status of the PGP key is unknown or the key is weak. : The PGP key is untrusted, revoked, expired, not valid, or cannot be verified. Check the revocation status of a PGP key 1. 2. 3. 4. 5. In the device options, click Security Options. Click PGP Keys. Highlight a PGP® key. Press the Menu key. Click Fetch Status. Change the trust status of a PGP key 1. 2. 3. 4. 5.
User Guide PGP keys Superseded: A new PGP® key is replacing an existing PGP key. Key Compromise: A person who is not the key subject might have discovered the private key value. Key Retired: The PGP key is no longer used. User ID Invalid: The user information for the PGP key is not valid. PGP key options Change the display name for a PGP key 1. 2. 3. 4. 5. 6. 7. In the device options, click Security Options. Click PGP keys. Highlight a PGP® key. Press the Menu key. Click Change Label.
User Guide Certificate servers 4. 5. 6. 7. Click Fetch PGP Keys. Press the Menu key. Click Options. Perform one of the following actions: • To download the revocation status of a PGP® key when you add it to the key store, change the Fetch Status field to Yes. • To add a PGP key to the key store without downloading the revocation status, change the Fetch Status field to No. 8. Press the Menu key. 9. Click Save. PGP key shortcuts • • • • To view the display name of a PGP® key, press the Space key.
User Guide 2. 3. 4. 5. 6. 7. 8. Certificate servers Click Certificate Servers. Highlight a certificate server. Press the Menu key. Click Edit. Change connection information for the certificate server. Press the Menu key. Click Save. Connection options for LDAP certificate servers Friendly Name: Type a display name for the certificate server. Server Name: Type the network address of the certificate server. Base Query: Type the base query information for the certificate server using X.
User Guide Key stores Delete a certificate server 1. 2. 3. 4. 5. In the device options, click Security Options. Click Certificate Servers. Highlight a certificate server. Press the Menu key. Click Delete. Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password.
User Guide Key stores Change when your device deletes the key store password 1. 2. 3. 4. 5. In the device options, click Security Options. Click Key Stores. Change the Private Key Password Timeout field. Press the Menu key. Click Save. To access private keys after your BlackBerry® device deletes the key store password, you must type your key store password. Add contacts to your contact list automatically when you add items to the key store 1. 2. 3. 4. 5. In the device options, click Security Options.
User Guide 2. 3. 4. 5. Smart cards Click Key Stores. Change the Certificate Status Expires After field. Press the Menu key. Click Save. Your BlackBerry® device downloads a new revocation status automatically when your device uses a key store item with a status that is older than the time limit that you set. Reject certificate revocation lists from unverified CRL servers 1. 2. 3. 4. 5. In the device options, click Security Options. Click Key Stores. Change the Accept Unverified CRLs field to No.
User Guide • • Smart cards log in to a VPN connect to a Wi-Fi network Turn on two-factor authentication You must have set a BlackBerry® device password and have the smart card password that you received with your smart card. 1. 2. 3. 4. 5. In the device options, click Password. Change the User Authenticator field to Smart Card. Press the Menu key. Click Save. Complete the instructions on the screen. Import a certificate from a smart card 1. 2. 3. 4. 5. 6. 7. 8. 9.
User Guide Smart cards Turn off smart password entry You can turn off smart password entry to reduce the chance that someone might guess your BlackBerry® device password or smart card password based on the smart password filter that your device applies to password fields. 1. In the device options, click Security Options. 2. Click General Settings. 3. Set the Smart Password Entry field to Disabled. 4. Press the Menu key. 5. Click Save.
User Guide Software tokens 4. Press the Menu key. 5. Click Save. If your BlackBerry® device checks the status of your authentication certificate and finds that it is revoked or expired, your device locks. Store the pass phrase for your smart card in the application memory 1. 2. 3. 4. 5. In the device options, click Security Options. Click Smart Card. Change the PIN Caching field to Enabled. Press the Menu key. Click Save.
User Guide VPN settings VPN settings About VPN profiles A VPN profile contains the information that you require to log in to a VPN. If your organization uses a VPN to control access to its network, you might be able to log in to the VPN and access your organization's network using a Wi-Fi® network. Depending on your organization, you might have more than one VPN profile on your BlackBerry® device. For more information about VPN profiles, contact your administrator.
User Guide 2. 3. 4. 5. 6. 7. 8. About security self-tests Click VPN. Highlight a VPN profile. Press the Menu key. Click Edit. Set the Token serial number field. Press the Menu key. Click Save. About security self-tests Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry® device. The tests should run automatically when your device restarts. Verify security software 1. 2. 3. 4. In the device options, click Security Options.
User Guide Third-party application control About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock prices. You might have to set the APN that the third-party application uses for this connection.
User Guide Third-party application control Connection permissions for third-party applications USB: Set whether third-party applications can use physical connections, such as a USB cable or RS-232 cable, that you have set up for your BlackBerry® device. Bluetooth: Set whether third-party applications can use Bluetooth® connections. Phone: Set whether third-party applications can make calls or access call logs. Location Data: Set whether third-party applications can use your GPS location information.
User Guide Security troubleshooting Specify whether third-party applications can simulate actions, such as pressing a key on your device. Browser Filtering: Specify whether third-party applications can register browser filters with the browser on your device to add, change, or delete web site content before it appears in your browser. Screen Capturing: Specify whether third-party applications can take screen shots of the device screen.
User Guide Security troubleshooting • If you use a certificate to authenticate your smart card, verify that the certificate is not revoked or expired. I cannot connect to a Wi-Fi network or log in to a VPN using a software token Verify that the time on your BlackBerry® device is synchronized with the network time.
User Guide 260 Service books and diagnostic reports
User Guide Service books and diagnostic reports Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network.
User Guide Diagnostic reports 3. Click Diagnostics Test. 4. Press the Menu key. 5. Click Run. View a diagnostic report 1. 2. 3. 4. 5. 6. In the device options, click Mobile Network. Press the Menu key. Click Diagnostics Test. Highlight a report. Press the Menu key. Click View Report. Submit a diagnostic report 1. 2. 3. 4. 5. 6. In the device options, click Mobile Network. Press the Menu key. Click Diagnostics Test. Highlight a report. Press the Menu key. Click Email Report or PIN Report.
User Guide Wi-Fi diagnostic reports I cannot run or submit a diagnostic report Try performing the following actions: • Try running the diagnostic report again. In the diagnostic report, press the Menu key. Click Repeat All Steps. • If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN. Likewise, if you cannot submit a diagnostic report to a PIN, try submitting the report to an email address.
User Guide Wi-Fi diagnostic reports 10. Click Save. Set a default recipient for Wi-Fi diagnostic reports If you set a default recipient, each time that you submit a Wi-Fi® diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set a default recipient. 1. In the device options, click Wi-Fi Connections. 2. Press the Menu key. 3. Highlight Wi-Fi Tools. 4. Roll the trackball to the right. 5.
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds. BrickBreaker capsules Long: This capsule makes the paddle longer.
User Guide BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • • • To move the paddle, roll the trackball. To release the ball in catch mode, press the Space key. To shoot the laser or gun, press the Space key. Adjust the volume • • To increase the volume, press the Volume Up key.
User Guide Check the high scores on the BrickBreaker web site 2. Click Send High Score. Check the high scores on the BrickBreaker web site 1. In BrickBreaker, press the Menu key. 2. Click High Scores.
User Guide 268 Glossary
User Guide Glossary Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with BlackBerry Built-In software, or a device that is running the BlackBerry Application Suite.
User Guide Glossary Extensible Authentication Protocol Subscriber Identity Module EAP-TLS Extensible Authentication Protocol Transport Layer Security EAP-TTLS Extensible Authentication Protocol Tunneled Transport Layer Security ECC Elliptic Curve Cryptography FDN Fixed Dialing Number FIPS Federal Information Processing Standards GPS Global Positioning System HTTP Hypertext Transfer Protocol IMSI International Mobile Subscriber Identity IP Internet Protocol LDAP Lightweight Directory Access Protocol LDAP c
User Guide Glossary Multimedia Messaging Service MNC mobile network code OCSP Online Certificate Status Protocol OCSP server A BlackBerry® device uses an OCSP server to check the revocation status of a certificate on demand. PEAP Protected Extensible Authentication Protocol personal certificate A personal certificate is a certificate that a certificate authority assigns to a user. personal PGP key A personal PGP® key is made up of a PGP public key and PGP private key for a user.
User Guide Secure Hash Algorithm SIM Subscriber Identity Module S/MIME Secure Multipurpose Internet Mail Extensions SMS Short Message Service SMSC Short Message Service Center SSID service set identifier SSL Secure Sockets Layer TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAN wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language 272 Glossary
User Guide Glossary WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security 273
User Guide 274 Legal notice
User Guide Legal notice Legal notice ©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Bluetooth is a trademark of Bluetooth SIG. DataViz, Sheet to Go, Slideshow to Go, and Word to Go are trademarks of DataViz.
User Guide Legal notice THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM.
User Guide Legal notice The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.
