BlackBerry Curve 8520 Smartphone Version: 4.6.1 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones.
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Contents Shortcuts..................................................................................................................................................................................................................................................... BlackBerry basics shortcuts......................................................................................................................................................................................................................
Message shortcuts..................................................................................................................................................................................................................................... S/MIME-protected messages................................................................................................................................................................................................................... PGP protected messages......
Browser troubleshooting........................................................................................................................................................................................................................... 120 Date, time, and alarm................................................................................................................................................................................................................................
Change the display language................................................................................................................................................................................................................... Add a display language............................................................................................................................................................................................................................. Delete a display language....
Bluetooth technology................................................................................................................................................................................................................................ Bluetooth technology basics.....................................................................................................................................................................................................................
About wireless coverage indicators......................................................................................................................................................................................................... Network connection indicators................................................................................................................................................................................................................
Encryption................................................................................................................................................................................................................................................... Memory cleaning........................................................................................................................................................................................................................................
User Guide Shortcuts Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. BlackBerry basics shortcuts • • • • • • • • • • • To move the cursor, slide your finger on the trackpad. To move back a screen, press the Escape key. To open a menu in an application to access options and available actions, press the Menu key. To move to a list item or menu item, type the first letter of the item. To select a highlighted menu item, press the Menu key.
User Guide Shortcuts Message shortcuts In a message • To reply to a message, press R. • To reply to all in an email message or a PIN message, press L. • To forward a message, press F. • To file a highlighted email message, press I. • To view the email address of a contact, highlight the contact in the To or From field. Press Q. To view the display name, press Q again. • To move to the last cursor position after you close and reopen a received email message or PIN message, press G.
User Guide • • • Shortcuts To view the content of a cell, press the Space key. To switch worksheets, press V. Highlight a worksheet. Press the Enter key. To view hidden columns or rows, press H. To hide the columns or rows, press H. In a presentation • To switch presentation views, press M. • To move to the next slide when viewing a presentation in slide view, press N. • To move to the previous slide when viewing a presentation in slide view, press P.
User Guide Shortcuts Browser shortcuts • • • • To insert a period (.) in the web address field, press the Space key. To insert a slash mark (/) in the web address field, press the Shift key and the Space key. To stop loading a web page, press the Escape key. To close the browser, press and hold the Escape key. On a web page • To switch between Column view and Page view, press Z. • To zoom in to a web page, press I. • To zoom out from a web page, press O. • To move to a specific web page, press G.
User Guide • • • Shortcuts To move to the previous day, week, or month, press the Shift key and the Space key. To move to the current date, press T. To move to a specific date, press G. Typing shortcuts • • • • • • • • To insert a period, press the Space key twice. The next letter is capitalized. To capitalize a letter, hold the letter key until the capitalized letter appears. To type the alternate character on a key, press the Alt key and the character key.
User Guide • • • • • Shortcuts To zoom out from a map, press O. To move to the next direction on a route, press N. To move to the previous direction on a route, press P. To view status information at the top of a map, press U. To hide status information at the top of a map, press U again. To view tracking information at the bottom of a map while you are tracking your movement, press the Space key. To hide tracking information at the bottom of a map, press the Space key again.
User Guide Phone Phone Phone basics Find your phone number Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key. Your active phone number appears beside the My Number field at the top of the screen. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the Send key. Click the My Number field at the top of the screen.
User Guide Phone Place a call on hold If your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold. 1. During a call, press the Menu key. 2. Click Hold. To resume a call, press the Menu key. Click Resume. Turn on the speakerphone During a call, press the Speakerphone key ( ) on the keyboard. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur.
User Guide Phone 3. Perform one of the following actions: • Type a phone number. • Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. Related topics Turn on dialing from the Lock screen, 31 About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call.
User Guide Phone Volume Adjust the volume • • To increase the volume, press the Volume Up key. To decrease the volume, press the Volume Down key. Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click General Options. 5. Change the Default Call Volume field. 6. Press the Menu key. 7. Click Save.
User Guide Phone Voice mail Check your voice mail Depending on your theme, you might be able to check your voice mail from the Home screen. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Call Voice Mail. Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4.
User Guide 3. 4. 5. 6. Phone Click View Speed Dial List. Highlight a contact or phone number. Press the Menu key. Perform one of the following actions: • To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. • To assign the contact to a different speed dial key, click Move. Click a new speed dial key. • To delete the contact from the speed dial list, click Delete.
User Guide Phone Change the voice dialing language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Language. Change the Voice Dialing Language field. Press the Menu key. Click Save.
User Guide Phone Set the matching sensitivity level for voice commands 1. On the Home screen or in a folder, click the Options icon. 2. Click Voice Dialing. 3. Perform one of the following actions: • To increase matches, set the Sensitivity field closer to Reject Less. • To reduce the number of incorrect matches, set the Sensitivity field closer to Reject More. 4. Press the Menu key. 5. Click Save. Improve voice recognition of numbers 1. 2. 3. 4. 5.
User Guide Phone Create a conference call meeting from your device, 137 Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Type X and the access code. Speak privately with a contact during a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. 1. During a conference call, press the Menu key. 2. Click Split Call. 3. Click a contact.
User Guide Phone Call logs About call logs Call logs appear in the phone application and show the status of recent calls by showing either a missed call indicator, placed call indicator or received call indicator. A call log also includes the date of the call, the phone number, and the estimated duration of the call. For more information about the exact duration of a call, contact your wireless service provider. The phone list view option allows you to sort how call logs appear in the phone application.
User Guide 3. 4. 5. 6. 7. 8. 9. Press the Menu key. Click View History. Press the Menu key. Click Edit Notes. Change the call notes. Press the Menu key. Click Save. Send a call log 1. 2. 3. 4. 5. 6. From the Home screen, press the Send key. Highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Forward. Delete call log notes 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. From the Home screen, press the Send key. Highlight a call log. Press the Menu key. Click View History.
User Guide Phone 6. Press the Menu key. 7. Click Save. To turn off call waiting, change the Call Waiting Enabled field to No. Call forwarding About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry® device. You might not be able to change or delete these phone numbers or add new ones. For more information, contact your wireless service provider.
User Guide 7. 8. 9. 10. Phone Type a phone number. Press the Enter key. Press the Menu key. Click Close. Change a call forwarding phone number You can only change call forwarding phone numbers that you have added. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Call Forwarding. 5. Press the Menu key. 6. Click Edit Numbers. 7. Highlight a phone number. 8. Press the Menu key. 9. Click Edit. 10. Change the phone number. 11. Press the Enter key.
User Guide Phone To use the blocked calling feature, your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. Depending on your wireless service provider and wireless network, this feature might not be supported. Block calls To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. 1. 2. 3. 4. 5. 6. 7. 8. From the Home screen, press the Send key.
User Guide Phone Turn on fixed dialing To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. 2. 3. 4. 5. 6. 7. 8. From the Home screen, press the Send key. Press the Menu key. Click Options. Click FDN Phone List. Press the Menu key. Click Enable FDN Mode. Type your PIN2 code. Press the Enter key. To turn off fixed dialing, press the Menu key. Click Disable FDN Mode.
User Guide Phone Delete a contact from your fixed dialing list 1. 2. 3. 4. 5. 6. 7. From the Home screen, press the Send key. Press the Menu key. Click Options. Click FDN Phone List. Highlight a contact. Press the Menu key. Click Delete. Smart dialing About smart dialing You can change smart-dialing options to specify a default country code and area code for phone numbers.
User Guide 4. 5. 6. 7. 8. 9. Phone Click Smart Dialing. In the Number field, type the main phone number for an organization. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. In the Extension Length field, set the default length for extensions. Press the Menu key. Click Save. TTY support Depending on your wireless service provider, this feature might not be supported.
User Guide • • Phone Your wireless service provider has provided you with a SIM card that supports more than one phone number. Your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry® MVS Client phone number. If you have more than one phone number associated with your device, you can switch the phone number that you use as your active phone number.
User Guide Phone To sort phone numbers or contacts by call logs again, change the Phone List View field to Call Log. Hide or display your phone number when you make calls The wireless network can override the option that you choose. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click General Options. 5. Perform one of the following actions: • To request that your phone number is hidden, change the Restrict My Identity field to Always.
User Guide 4. 5. 6. 7. Phone Click General Options. Change the Auto Answer Calls field to Out Of Holster. Press the Menu key. Click Save. Reset a call timer A call timer provides the estimated duration of calls. For more information about the exact duration of a call, contact your wireless service provider. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Status. 4. Click Last Call or Total Calls. 5. Click Clear Timer. 6. Press the Menu key. 7. Click Save.
User Guide Phone Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes phone or voice services. • If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing.
User Guide Phone • Verify that your BlackBerry® device is connected to the wireless network. • If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your keyboard is unlocked.
User Guide Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key.
User Guide Messages 2. Click Attach Address or Attach Contact. 3. Click a contact. Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen, click the Messages icon.
User Guide • Type a contact name. • Type part of a contact name. Click a contact. 5. Type a message. key. 6. Press the 7. Click Send. Related topics Search for contacts in your organization's address book, 127 Mailing lists, 129 Send a PIN message 1. 2. 3. 4. On the Home screen, click the Messages icon. Press the Menu key. Click Compose PIN. In the To field, perform one of the following actions: • Type a PIN. Press the Enter key. • Type a contact name. Press the Enter key. • Type part of a contact name.
User Guide Messages Send an MMS message Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Messages icon. 2. Press the key. 3. Click Compose MMS. 4. Perform one of the following actions: • If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Press the Enter key. • If the contact is in your contact list, click a contact. Click an email address or phone number. 5.
User Guide Messages 2. Highlight the message. 3. Press the Menu key. 4. Click Delete. Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. 1. On the Home screen, click the Messages icon. 2. Click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve. Save a message 1. In a message, press the Menu key. 2.
User Guide Messages View messages in a specific folder You can view email messages and MMS messages in a specific folder. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder. 4. Click a folder. Delete a message 1. In a message, press the Menu key. 2. Click Delete. Delete multiple messages 1. On the Home screen, click the Messages icon. 2. Perform one of the following actions: • To delete a range of messages, highlight a message. Press and hold the Shift key.
User Guide Messages Related topics Search for contacts in your organization's address book, 127 Mailing lists, 129 Delete the original text from a reply message 1. When replying to a message, press the Menu key. 2. Click Delete Original Text. File an email message To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. 7.
User Guide Messages 10. Click Save. Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your device. Related topics Stop storing messages sent from your computer on your device, 43 Add, change, or delete an email message folder, 42 Stop storing messages sent from your device on your computer 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Messages icon.
User Guide Messages Create an email message filter To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Filters.
User Guide Messages CC to me: Set whether the email message filter applies to email messages that include your email address in the CC field. BCC to me: Set whether the email message filter applies to email messages that include your email address in the BCC field. Importance: Set the importance level of email messages that the email message filter applies to. Sensitivity: Set the sensitivity level of email messages that the email message filter applies to.
User Guide 5. 6. 7. 8. Messages Highlight an email message filter. Press the Menu key. Click Move. Click the new location. Delete an email message filter 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Delete. Email message options Check spelling automatically before sending email messages 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon.
User Guide Messages Request delivery or read confirmation for email messages Depending on your wireless service provider, this feature might not be supported. 1. 2. 3. 4. 5. 6. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field to the email account that uses the BlackBerry Internet Service.
User Guide 3. 4. 5. 6. 7. Messages Click Options. Click General Options. Change the Hide Filed Messages field to Yes. Press the Menu key. Click Save. Receive only the first section of long email messages 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click General Options. Change the Auto More field to No. Press the Menu key. Click Save. To download more of an email message, press the Menu key. Click More or More All.
User Guide Messages PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN, you can send them PIN messages. PIN messages are not routed through your email account. When your PIN message is delivered to the recipient, in a message list, a D appears with a check mark beside the PIN message. Find your PIN 1.
User Guide Messages SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends SMS text messages using the first phone number that appears in the drop-down list at the top of the Phone screen in the phone application.
User Guide Messages Options for SMS text messages Turn off AutoText for SMS text messages 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click SMS. Set the Disable AutoText field to Yes. Press the Menu key. Click Save. View more of the history in SMS text messages 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click SMS. Set the Number of Previous Items field. Press the Menu key. Click Save.
User Guide Messages Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for the amount of time set in the Validity Period field. Depending on your wireless service provider, this option might not appear. 1. On the Home screen or in a folder, click the Options icon. 2. Click SMS. 3. Set the Validity Period field. 4. Press the Menu key. 5. Click Save.
User Guide Messages 5. Perform one of the following actions: • If a cell broadcast channel appears on the screen, select the check box beside the channel. • If a cell broadcast channel does not appear on the screen, highlight the Empty field. Click Add Channel. Type the channel ID and a nickname. Click OK. 6. Select the check box beside a language. 7. Press the Menu key. 8. Click Save. To turn off cell broadcasting, change the Cell Broadcasting Service field to Off.
User Guide Messages MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging.
User Guide Messages • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: • To add text to a slide, highlight the empty field below the attachment. Type text. • To change how long a slide appears, change the Slide Duration field. • To move an item on a slide, click the item. Click Move Field. Click the new location.
User Guide Add a contact to your contact list from an MMS message 1. 2. 3. 4. 5. In an MMS message, highlight a vCard® attachment. Press the Menu key. Click View Attachment. Press the Menu key. Click Add to Contacts. Save a media file from an MMS message 1. In an MMS message, press the Menu key. 2. Click one of the following menu items: • Save Image • Save Audio • Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1.
User Guide Messages 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click MMS. Set the Multimedia Reception and Automatic Retrieval fields to Home Only. Press the Menu key. Click Save. Block MMS messages 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click MMS.
User Guide Messages Set how long your device stores messages 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click General Options. Set the Keep Messages field. Press the Menu key. Click Save. Use color to differentiate work messages from other messages To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server. 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon.
User Guide Messages About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate your device with more than one email account, multiple message lists might appear on your device.
User Guide Messages 6. Press the Menu key. 7. Click Save. View call logs in the messages application 1. 2. 3. 4. 5. From the Home screen, press the Send key. Press the Menu key. Click Options. Click Call Logging. Perform one of the following actions: • To show recent and missed calls in the messages application, select the All Calls option. • To hide call logs in the messages application, select the None option.
User Guide 3. 4. 5. 6. 7. 8. 9. 10. 11. Messages Click Firewall. Press the Menu key. Click Configure Exceptions. Press the Menu key. Click one of the following menu items: • Add Email Address • Add Phone Number • Add PIN Type the contact information. Press the Enter key. Press the Menu key. Click Save. Reset a blocked message counter 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Firewall. Highlight a message type. Press the Menu key.
User Guide • Messages To view all your messages, press the Escape key. Move around a message list • To move up a screen, press the Shift key and the Space key. • To move down a screen, press the Space key. • To move to the top of a message list, press T. • To move to the bottom of a message list, press B. • To move to the next date, press N. • To move to the previous date, press P. • To move to the next unopened item, press U. • To move to the next related message, press J.
User Guide 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Messages Set the Use Password-Based Encryption field to Yes. In the Allowed Content Ciphers section, select the check box beside one or more allowed content ciphers. If you are signing the message, in the Signing Options section, select a certificate. Press the Menu key. Click Save. Type your message. Press the Menu key. Click Send. Type a pass phrase to encrypt the message. Confirm the pass phrase. Click OK.
User Guide Attachment indicators in S/MIME-protected messages : The message includes a certificate attachment. : The message includes multiple certificate attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu key. 3. Click Import Server. View the certificate used to sign or encrypt a message 1.
User Guide Messages : Your device trusts the certificate chain. : The sender’s email address does not match the email address of the certificate subject, or the sender’s certificate is revoked, is not trusted, cannot be verified, or is not on your device. : The certificate is weak, the certificate status is not current, or your device requires more data to verify the trust status of the certificate. : The sender’s certificate is expired.
User Guide Messages 6. Click Save. Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message. 1.
User Guide Messages 5. Press the Menu key. 6. Click Save. Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click S/MIME. 4. Select the check box beside one or more encryption algorithms. 5. Press the Menu key. 6. Click Save.
User Guide Messages S/MIME-protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption options. • If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification.
User Guide Messages Encrypt a PGP protected message with a pass phrase By default, your BlackBerry® device uses your PGP® key to encrypt messages. 1. When composing a message, change the Encoding field to one that uses encryption. 2. Press the Menu key. 3. Click Options. 4. Change the Use Conventional Encryption field to Yes. 5. Press the Menu key. 6. Click Save. Using a secure method, let the recipient know what the pass phrase is.
User Guide Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes multiple PGP key attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu key. 3. Click Import Server. View the PGP key used to sign or encrypt a message 1.
User Guide Messages Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the sender’s PGP® key. : The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, cannot be verified, or is not on your device. : The key status is not current, or your device requires more data to verify the trust status of the key. : The sender’s PGP key is expired.
User Guide Messages 5. Press the Menu key. 6. Click OK. Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message. 1.
User Guide Messages 4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save. Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click PGP. 4. Select the check box beside one or more encryption algorithms. 5.
User Guide Messages • If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification.
User Guide Messages • If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device.
User Guide Messages I am not receiving SMS text messages Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. The number of new or unopened messages is different than I expected The number of new or unopened messages includes saved messages and filed messages.
User Guide Messages • Turn off wireless email reconciliation, and then turn it on again. Related topics Reconcile email messages over the wireless network, 181 Email message filters are not working correctly Try performing the following actions: • Verify that your email message filters are turned on. • Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages.
User Guide Attachments Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files. If you save an email message that contains an attachment that you have previewed, the email message and the attachment are stored in the device memory until you delete the email message.
User Guide Attachments Stop downloading an attachment 1. In a message, highlight an attachment that you are downloading. 2. Press the Menu key. 3. Click Cancel Download. Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In an attachment, click a link. 2. Press the Menu key. 3. Click one of the following menu items: • Get Link • Retrieve To return to the attachment, press the Escape key.
User Guide Attachments Documents Open a password-protected .pdf file To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password protected document" message appears, press the Escape key. 2. Press the Menu key. 3. Click Password. 4. Type the password. 5. Press the Enter key.
User Guide Attachments 4. Press the Enter key. View the content of a cell In a spreadsheet, click the trackpad. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet. Change the size of a column In a spreadsheet, perform one of the following actions: • To change the size of a column, click the column label.
User Guide Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents. To move to a specific page, click a page. Switch pages in a multi-page .tif file 1. In a multi-page .tif file, press the Menu key. 2. Click Next Page or Prev Page. Presentations Switch presentation views 1. In a presentation, press the Menu key. 2.
User Guide Attachments Zoom in to or out from a slide When viewing a presentation in slide view, press the Menu key. To zoom back to the original slide size, press the Menu key. Click Fit to Screen. Save a slide 1. 2. 3. 4. When viewing a presentation in slide view, press the Menu key. Click Save Slide. Type a name for the file. Click Save. vCard contact attachments About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact.
User Guide • • • • Attachments To move to a specific cell, press G. To view the content of a cell, press the Space key. To switch worksheets, press V. Highlight a worksheet. Press the Enter key. To view hidden columns or rows, press H. To hide the columns or rows, press H. In a presentation • To switch presentation views, press M. • To move to the next slide when viewing a presentation in slide view, press N. • To move to the previous slide when viewing a presentation in slide view, press P.
User Guide Camera and video camera Camera and video camera Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model, some camera and video camera features might not be supported. Take a picture Depending on your BlackBerry® device, the camera or video camera feature might not be supported. 1. On the Home screen, click the Camera icon. 2.
User Guide Camera and video camera Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. 1. 2. 3. 4. 5. On the Home screen, click the Camera icon. Press the Menu key. Click Video Camera. Click the trackpad. To pause recording, click the trackpad again. Note: The approximate amount of memory available for saving videos appears on the lower part of the screen.
User Guide 3. 4. 5. 6. 7. Camera and video camera Press the Menu key. Click Options. Change the Video Format field. Press the Menu key. Click Save. Change the location for storing pictures or videos 1. 2. 3. 4. On the Home screen, click the Camera icon. Press the Menu key. Click Options. Perform any of the following actions: • In the camera, change the Store Pictures and Folder fields. • In the video camera, change the Folder field. 5. Press the Menu key. 6. Click Save.
User Guide Camera and video camera Camera and video camera shortcuts Depending on your BlackBerry® device, the camera or video camera feature might not be supported. • • • • To zoom in to a subject before taking a picture, press the Volume Up key on the right side of your device. To zoom out from a subject before taking a picture, press the Volume Down key on the right side of your device. To take a picture, press the Right Convenience key.
User Guide Media Media Transferring and downloading media files About transferring and synchronizing media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device.
User Guide Media 7. In the Devices with Removable Storage section, double-click Removable Disk. 8. Drag a file from one location to another. To exit mass storage mode, disconnect your device from your computer. Save a song or video from a web page 1. 2. 3. 4. In the browser, click a link for a song or video. Click Save. Type a name for the song or video. Click Save.
User Guide Media 3. Click All Ring Tones. 4. Press the Menu key. 5. Click Download Ring Tones. Related topics Legal notice, 279 Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Press the Menu key. 5. Click Download Images. Playing media files and recording voice notes Play a media file 1. 2. 3. 4. 5. On the Home screen, click the Media icon.
User Guide To stop shuffling songs, press the Menu key. Click Shuffle. Pause a media file When playing a song, video, or voice note, press the Play/Pause/Mute key on the top of your device. To resume playing the song, video, or voice note, press the Play/Pause/Mute key again. Fast-forward or rewind a media file 1. When playing a media file, click the progress bar. 2. On the trackpad, slide your finger to the right or left. 3. Click the trackpad.
User Guide Media The audio boost feature allows you to amplify the volume for songs, ring tones, and videos. 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Options. 4. Change the Audio Boost field to On. 5. Read the warning on the screen and if you wish to proceed, click Yes. 6. Press the Menu key. 7. Click Save. Improve sound quality for media files Depending on your BlackBerry® device model, this feature might not be supported.
User Guide Media Managing media files Playlists About playlists You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your BlackBerry® device or media card. You create an automatic playlist by specifying criteria for artists, albums, or genres of songs. When you add a song to your device that meets the criteria, your device adds it to the automatic playlist.
User Guide Media Create an automatic playlist 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. On the Home screen, click the Media icon. Click the Music icon. Click Playlists. Click New Playlist. Click Automatic Playlist. Type a name for the playlist. Click the plus sign (+) beside Artists, Albums, or Genres. Click an artist, album, or genre. To add more criteria, repeat steps 7 and 8. Press the Menu key. Click Save. To view the songs in the playlist, click a playlist. Press the Menu key. Click View Songs.
User Guide Media View properties for a media file 1. 2. 3. 4. 5. 6. On the Home screen, click the Media icon. Click a media type. If necessary, click a category. Highlight a media file. Press the Menu key. Click Properties. Change the amount of memory available for media files To optimize the performance of your BlackBerry® device, you can change the amount of memory that your device allocates for media files. 1. On the Home screen, click the Media application. 2. Press the Menu key. 3. Click Options.
Media User Guide 6. 7. 8. 9. Click Move. Navigate to the new location. Click a folder. Click Move Into. Delete a media file You can only delete songs, ring tones, videos, or voice notes that you added. 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Highlight a song, ring tone, video, or voice note. 5. Press the Menu key. 6. Click Delete. Viewing pictures View a picture 1. 2. 3. 4. On the Home screen, click the Media icon. Click Pictures.
User Guide 4. 5. 6. 7. If necessary, click a folder. Highlight a picture. Press the Menu key. Click View Slide Show. To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show 1. 2. 3. 4. 5. On the Home screen, click the Media icon. Click Options. Change the Slide Show Interval field. Press the Menu key. Click Save. View pictures by name 1. 2. 3. 4. 5. On the Home screen, click the Media icon. Click Pictures. Click a category. Press the Menu key.
User Guide Media 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. Managing pictures Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key. 3. Click Save Image. 4. Click Save. Sort pictures 1. 2. 3. 4. 5. 6. On the Home screen, click the Media icon. Press the Menu key. Click Options. Change the Sort By field.
User Guide Media 8. Click Save. Move a picture You can only move pictures that you added. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Highlight a picture. 5. Press the Menu key. 6. Click Move. 7. Navigate to the new location. 8. Highlight a picture folder. 9. Press the Menu key. 10. Click Move Into. Delete a picture or picture folder You can only delete pictures or picture folders that you added to your BlackBerry® device. 1.
User Guide Media 4. Click Format. 5. Complete the instructions on the screen. View the amount of available memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory. About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device.
User Guide Media Turn off mass storage mode 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Memory. Change the Mass Storage Mode Support field to Off. Press the Menu key. Click Save. Turn off the prompt for mass storage mode 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Memory. Change the Auto Enable Mass Storage Mode When Connected field to Yes or No. Press the Menu key. Click Save.
User Guide Media Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I cannot open media files Try performing the following actions: • If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode.
User Guide Media Lock your device, 233 Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options.
User Guide Browser Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the following actions: • If a web address field appears on the screen, type a web address.
User Guide Browser Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward. Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh. Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, press the Menu key. 2. Click Save Page. 3. Click OK. Stop loading a web page 1. When a web page is loading, press the Menu key. 2. Click Stop.
User Guide Browser Return to the home page 1. On a web page, press the Menu key. 2. Click Home. Close the browser 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Close. Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address. View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address.
User Guide Send a link or picture from a web page 1. 2. 3. 4. 5. On a web page, highlight or pause on a link or picture. Press the Menu key. Click Link Address or Image Address. Click Send Address. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a media file on a web page 1. On a web page, click a media file. 2. Click Open. Save a song or video from a web page 1. 2. 3. 4.
User Guide Browser Browser bookmarks About bookmarks for web pages You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want the browser to check the web page for updates periodically. Bookmarks for web pages that have been updated since the last time you visited them appear in italic.
User Guide 6. Click Send Bookmark. 7. Click a message type. To return to the browser after you send the message, press the Escape key. Delete a bookmark for a web page 1. 2. 3. 4. 5. 6. On the Home screen, click the Browser icon. Press the Menu key. Click Bookmarks. Highlight a bookmark. Press the Menu key. Click Delete Bookmark. Add a bookmark folder for web pages 1. 2. 3. 4. 5. 6. On the Home screen, click the Browser icon. Press the Menu key. Click Bookmarks. Highlight a bookmark folder.
User Guide Browser Delete a bookmark folder for web pages You can only delete folders that you created. 1. On the Home screen, click the Browser icon. 2. Highlight a folder. 3. Press the Menu key. 4. Click Delete Folder. Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions for updated web site content.
User Guide Browser Listen to web feed content If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed 5 MB. If your device is associated with an email account that uses the BlackBerry® Enterprise Server, you might not be able to listen to web feed content that exceeds 128 KB. For more information, contact your administrator. 1. In a web feed, highlight a title. 2. Press the Menu key. 3.
User Guide Browser Browser options Change the default browser view 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Browser icon. Press the Menu key. Click Options. Click General Properties. Change the Default View field. Press the Menu key. Click Save Options. Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page. 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options. 4.
User Guide Browser 2. Press the Menu key. 3. Click Options. 4. Perform any of the following actions: • To stop displaying pictures, click Browser Configuration. Change the Show Images field. • To change the quality of pictures, click General Properties. Change the Image Quality field. • To change the number of times that animated graphics repeat, click General Properties. Change the Repeat Animations field. 5. Press the Menu key. 6. Click Save Options. Change display options for web pages 1. 2. 3. 4. 5.
User Guide Browser Receive a prompt before closing the browser or running a script 1. 2. 3. 4. 5. On the Home screen, click the Browser icon. Press the Menu key. Click Options. Click General Properties. Select any of the following check boxes: • Prompt Before Closing Browser On Escape • Prompt Before Closing Modified Pages • Prompt Before Running WML Scripts 6. Press the Menu key. 7. Click Save Options. Clear a browser cache 1. 2. 3. 4. 5. 6. On the Home screen, click the Browser icon.
User Guide Browser You can use the WAP Browser configuration to access web pages from your wireless service provider that enable you to configure your account information and subscribe to services such as voice mail. If you have a Wi-Fi® enabled device and if you are in a Wi-Fi coverage area, you can log in to a Wi-Fi access point and use the Hotspot Browser to browse web pages.
User Guide Browser TLS options TLS Default: Specify the type of TLS or SSL connection that your browser uses for HTTP connections. To use a direct TLS or SSL connection, change this field to Handheld. To use Triple DES and TLS or SSL, change this field to Proxy. Allow HTTPS Redirections: Specify whether a prompt appears before a secure web page redirects your browser to another web page.
User Guide Browser Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only. To accept and send data that is encrypted using 128-bit encryption or 56-bit encryption, change this field to Allow Weak.
User Guide Browser 2. Click Advanced Options. 3. Click Browser Push. 4. Perform one of the following actions: • To reject all browser push messages, clear the Enable Push, Enable MDS Push, and Enable WAP Push check boxes. • To reject browser push messages through a BlackBerry® Enterprise Server or BlackBerry® Internet Service, clear the Enable MDS Push check box. • To reject browser push messages through WAP gateways, clear the Enable WAP Push check box. 5. Press the Menu key. 6. Click Save.
User Guide • • • • • • • • • • • • • • • To switch between Column view and Page view, press Z. To zoom in to a web page, press I. To zoom out from a web page, press O. To move to a specific web page, press G. To return to the home page, press H. To turn on support for JavaScript, press J. To open the bookmark list, press K. To add a bookmark, press A. To view a list of web pages that you have visited recently, press Y. To refresh a web page, press R.
User Guide Browser I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I receive a prompt to switch browsers when streaming a song or video If you receive a prompt to switch browsers, you cannot stream songs or videos with the browser configuration that you are using. If you switch to the WAP Browser, extra fees might apply. For more information, contact your wireless service provider or administrator.
User Guide Date, time, and alarm Date, time, and alarm Set the date and time 1. 2. 3. 4. 5. 6. 7. 8. In the clock, press the Menu key. Click Options. Click Set Time. Click the Time field. On the trackpad, slide your finger to select a time. Click the Time field. Press the Menu key. Click Save. Get the date and time from the wireless network automatically To perform this task, your BlackBerry® device must be connected to the wireless network. 1. 2. 3. 4. 5. In the clock, press the Menu key.
User Guide Date, time, and alarm 5. Press the Menu key. 6. Click Save. Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. On the Home screen, click the Clock icon. 2. Press the Menu key. 3. Click Options. 4. Set the Clock Face, Stopwatch Face or Timer Face fields. 5. Press the Menu key. 6. Click Save. Display a second time zone 1. 2. 3. 4. 5. 6. On the Home screen, click the Clock icon. Press the Menu key. Click Options. Set the Home Time Zone field.
User Guide Date, time, and alarm 3. Click Options. 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode is turned on, change the Disable LED field to No. • To turn off the connection to the wireless network, so that your device does not receive phone calls or messages when bedside clock mode is turned on, change the Disable Radio field to Yes.
User Guide 2. 3. 4. 5. Date, time, and alarm Press the Menu key. Click Stopwatch. Click the start/stop icon. Perform any of the following actions: • To record lap times, click the lap icon. • To stop timing, click the start/stop icon again. • To send the results in a message, press the Menu key. Click Send Results. Click a message type. Set the timer 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Clock icon. Press the Menu key. Click Timer. Press the Menu key. Click Set Timer.
User Guide Personal organizer Personal organizer Contacts Contact basics Add a contact 1. 2. 3. 4. In the contact list, click Add Contact. Type the contact information. Press the key. Click Save. Add a contact from a message, call log, or web page 1. 2. 3. 4. 5. 6. In a message, a call log, or on a web page, highlight a contact. Press the Menu key. Click Add to Contacts. Type the contact information. Press the Menu key. Click Save.
User Guide Personal organizer Add a pause or a wait to a phone number 1. 2. 3. 4. 5. After typing the main part of a phone number in a phone number field, press the Menu key. Click Add Pause or Add Wait. Type the additional numbers. Press the Menu key. Click Save. View a contact In the contact list, click a contact. Change a contact 1. 2. 3. 4. 5. 6. In the contact list, highlight a contact. Press the Menu key. Click Edit. Change the contact information. Press the Menu key. Click Save.
User Guide Personal organizer • To delete a contact from the contact lookup results, click Delete. • To delete the contact lookup results, click Delete Lookup. • To start a new contact lookup, click Lookup. Customizing contacts About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles.
User Guide 4. 5. 6. 7. 8. 9. 10. 11. 12. Personal organizer Highlight the caller ID picture. Press the Menu key. Click Replace Picture. Highlight a picture. Press the Menu key. Click Select. Center the picture in the box. Press the Menu key. Click Crop and Save. Delete the caller ID picture for a contact 1. 2. 3. 4. 5. 6. 7. In the contact list, highlight a contact. Press the Menu key. Click Edit. Highlight the caller ID picture. Click Delete Picture. Press the Menu key. Click Save.
User Guide Personal organizer 3. Click Edit Group. 4. Click a contact. 5. Click one of the following menu items: • Add Member • Change Member • Delete Member 6. Press the Menu key. 7. Click Save Group. Note: When you delete a contact from a mailing list, the contact remains in your contact list. View a mailing list In the contact list, click a mailing list. To view the details for a contact in the mailing list, click a contact. Click View Member. Delete a mailing list 1.
User Guide Personal organizer 6. Click Save. Contact list options Sort contacts or tasks 1. 2. 3. 4. 5. 6. In the contact list or task list, press the Menu key. Click Options. If necessary, click General Options. Change the Sort By field. Press the Menu key. Click Save. Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. On the Home screen or in a folder, click the Options icon. 2.
User Guide Personal organizer Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
User Guide 2. 3. 4. 5. 6. 7. Personal organizer Press the key. Click New. Type the appointment information. If the appointment recurs, change the Recurrence field. key. Press the Click Save. Related topics Turn off your device, 227 Schedule an appointment quickly in Day view To perform this task, in the general calendar options, the Enable Quick Entry field must be set to Yes. 1. 2. 3. 4. 5. On the Home screen, click the Calendar icon.
User Guide Personal organizer Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Schedule an alarm 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the key. Click New Alarm. Type the alarm information. If the alarm recurs, change the Recurrence field. Press the Menu key. Click Save.
User Guide Personal organizer Meetings Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Calendar icon. Press the Menu key. Click New. Type the meeting information. Press the Menu key. Click Invite Attendee.
User Guide Personal organizer 2. Click View Calendar. To return to the meeting invitation, press the Escape key. Check availability of meeting participants To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. You can only check availability of meeting participants in your organization. 1.
User Guide Personal organizer Conference call meetings About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer.
User Guide Personal organizer Enter a conference call meeting Perform one of the following actions: • In a meeting notification, click Join Now. • In the calendar, highlight the meeting. Press the Menu key. Click Join Now. Save your conference call information You can save your conference call information so that it is added to the conference call fields automatically when you create a conference call meeting from your BlackBerry® device. 1. In the calendar, press the Menu key. 2. Click Options. 3.
User Guide Personal organizer Change the start and end time for days 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click General Options. Change the Start of Day and End of Day fields. Press the Menu key. Click Save. Change the snooze time for reminders 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar or Tasks icon. Press the Menu key. Click Options. If necessary, click General Options. Change the Snooze field. Press the Menu key.
User Guide 4. 5. 6. 7. Personal organizer Click General Options. Change the First Day of Week field. Press the Menu key. Click Save. Hide free time in Agenda view 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click General Options. Change the Show Free Time in Agenda View field to No. Press the Menu key. Click Save. View more of the subject line for appointments in Agenda view 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon.
User Guide 3. 4. 5. 6. 7. Personal organizer Click Options. If necessary, click General Options. Change the Confirm Delete field to No. Press the Menu key. Click Save. View the number of calendar entries stored in a calendar 1. 2. 3. 4. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click a calendar. The Number of Entries field displays the number of entries that are stored in the calendar.
User Guide 2. 3. 4. 5. 6. 7. Press the Menu key. Click Options. Click a calendar. Change the Display Reminders field. Press the Menu key. Click Save. Change the default calendar 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click Default Services. Change the Calendar (CICAL) field. Press the Menu key. Click Save. Calendar shortcuts For shortcuts to work in Day view, in the general calendar options, change the Enable Quick Entry field to No.
User Guide Personal organizer Calendar troubleshooting I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes®, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting.
User Guide 7. Personal organizer Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Change a task 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Tasks icon. Highlight a task. Press the Menu key. Click Open. Change the task information.
User Guide Personal organizer Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All.
User Guide 2. 3. 4. 5. 6. 7. Personal organizer Press the Menu key. Click Options. Click General Options. Change the Show Tasks field to Yes. Press the Menu key. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options. 4.
User Guide 3. 4. 5. 6. 7. Personal organizer Press the Menu key. Click Edit. Change the memo information. Press the Menu key. Click Save. Send a task or memo 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Tasks icon or the MemoPad icon. Highlight a task or memo. Press the Menu key. Click Forward As. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key.
User Guide 7. Personal organizer Click Save. View the number of tasks or memos stored on your device 1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Categories About categories You can create categories to group your contacts, tasks, and memos.
User Guide Personal organizer Sort contacts, tasks, or memos by category 1. In the contact list, task list, or memo list, press the Menu key. 2. Click Filter. 3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. 2. 3. 4. 5. When changing a contact, task, or memo, press the Menu key. Click Categories. Clear the check box beside the category. Press the Menu key. Click Save. Delete a category 1. 2. 3. 4. 5.
User Guide Notification profiles Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can change preloaded notification profiles or create new ones.
User Guide Notification profiles 11. To set notification options for another item, repeat steps 5 through 10. 12. Press the Menu key. 13. Click Save. Change a notification profile 1. 2. 3. 4. 5. 6. 7. In the profile list, click Advanced. Highlight a notification profile. Press the Menu key. Click Edit. Change the notification profile. Press the Menu key. Click Save. Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click Advanced. 2.
User Guide • To turn off all notification, including notification profile exceptions and LED notification, click Off. Related topics Silence the alarm, 124 Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Ring Tones. 3. Click All Ring Tones. 4. Press the Menu key. 5. Click Download Ring Tones.
User Guide Notification profiles 6. Press the Menu key. 7. Click Save. To turn on Bluetooth® connection notification again, change the LED Connection Indicator field to On. Turn on LED notification for wireless coverage 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Screen/Keyboard. Set the LED Coverage Indicator field to On. Press the Menu key. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green.
User Guide 10. Change the Custom Ring Tone field. 11. Press the Menu key. 12. Click Save. Change the order of notification profile exceptions 1. 2. 3. 4. 5. In the profile list, click Advanced. Highlight a notification profile exception. Press the Menu key. Click Move. Click the new location. Change a notification profile exception 1. 2. 3. 4. 5. 6. 7. In the profile list, click Advanced. Highlight a notification profile exception. Press the Menu key. Click Edit.
User Guide Notification profiles About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a new profile exception appears with your notification profiles as "Calls From ".
User Guide Typing Typing Typing basics Type a symbol 1. Press the Symbol key. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and slide your finger left or right on the trackpad. For example, to type ü, hold U and slide your finger left on the trackpad until ü appears. Cut, copy, and paste text 1. 2. 3. 4. 5. With text highlighted, press the Menu key. Click Cut or Copy.
User Guide Typing Cancel a text selection 1. With text selected, press the Menu key. 2. Click Cancel Selection. Set the cursor speed 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Screen/Keyboard. Set the Key Rate field. Press the Menu key. Click Save. Set the default currency symbol 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Screen/Keyboard. Set the Currency Key field. Press the Menu key. Click Save. Turn on key tones 1. 2. 3. 4.
User Guide Typing Typing input methods Switch typing input methods You can only switch typing input methods if the typing input language for your BlackBerry® device is Arabic or Russian. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language. 3. Perform one of the following actions: • To use the multi-tap input method, set the Input Language field to Multitap. • To use the SureType® input method, set the Input Language field to . 4. Press the Menu key. 5.
User Guide Typing Type in Arabic or Russian using SureType technology You can only perform this task if your keyboard displays Arabic or Russian letters. 1. Press the letter key for each letter in a word until you have typed the entire word. 2. If your device does not recognize the word that you have typed, perform one of the following actions: • To select a highlighted item from the list that appears when you type and continue typing the same word, click the word.
User Guide Correct spelling while you type By default, your BlackBerry® device underlines words that it does not recognize. 1. Place the cursor in the underlined word. 2. Press the Menu key 3. Perform one of the following actions • To get spelling suggestions, click Get Suggestions. Click a word or press the Escape key to close the list. • To add the word to the custom dictionary, click Add to Dictionary.
User Guide 5. 6. 7. 8. Typing Type a word or letter combination. Press the Enter key. Press the Menu key. Click Save. Change a word in the custom dictionary 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen, click the Options icon. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Edit. Change the word. Press the Enter key. Press the Menu key. Click Save. Delete a word from the custom dictionary 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Options icon. Click Custom Dictionary.
User Guide 4. 5. 6. 7. 8. Click New. Type a word or letter combination. Press the Enter key. Press the Menu key. Click Save. Change a word in the custom dictionary 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen, click the Options icon. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Edit. Change the word. Press the Enter key. Press the Menu key. Click Save. Delete a word from the custom dictionary 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Options icon.
User Guide Typing By default, your BlackBerry® device recognizes contacts when you type them. 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Language. Click Input Options. Clear the Use Contacts as Data Source check box. Press the Menu key. Click Save. AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries.
User Guide Typing 3. Set the Disable AutoText field to Yes. 4. Press the Menu key. 5. Click Save. Change an AutoText entry 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click AutoText. Click an AutoText entry. Change the AutoText entry. Press the Menu key. Click Save. Delete an AutoText entry 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click AutoText. Highlight an AutoText entry. Press the Menu key. Click Delete.
User Guide • • • • • • Typing To highlight a line of text, press the Shift key and slide your finger up or down on the trackpad. To highlight text character by character, hold the Shift key and slide your finger left or right on the trackpad. To cancel a text selection, press the Escape key. To cut highlighted text when typing, press the Shift key and the Backspace/Delete key. To copy highlighted text when typing, press the Alt key and click the trackpad.
User Guide Language Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Language. Change the Language field. Press the Menu key. Click Save. Add a display language You can add a display language using the application loader tool of the BlackBerry® Desktop Manager.
User Guide Language 4. Press the Menu key. 5. Click Save. Switch typing input methods You can only switch typing input methods if the typing input language for your BlackBerry® device is Arabic or Russian. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language. 3. Perform one of the following actions: • To use the multi-tap input method, set the Input Language field to Multitap. • To use the SureType® input method, set the Input Language field to . 4.
User Guide Language 1. On the Home screen or in a folder, click the Options icon. 2. On the Language screen, verify whether the Input Language Selection Shortcut field is set to Alt-Enter or Shift-Space. 3. Perform one of the following actions: • If the Input Language Selection Shortcut field is set to Alt-Enter, while typing hold the Alt key and press the Enter key. Continue to hold the Alt key and click a language.
User Guide Language 4. Press the Menu key. 5. Click Save. Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator.
User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Screen/Keyboard. Set the Backlight Brightness field. Press the Menu key. Click Save. Set how long backlighting remains on 1. 2. 3. 4. 5.
Display and keyboard User Guide 2. 3. 4. 5. 6. Click Pictures. Click a category. Highlight a picture. Press the key. Click Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Press the Menu key. 5. Click Download Images.
User Guide Display and keyboard 3. Type a name for the folder. 4. Click Add. Change an application folder You can only rename application folders that you create. 1. On the Home screen, highlight an application folder. 2. Press the Menu key. 3. Click Edit Folder. 4. Change the folder information. 5. Click Save. Move an application icon 1. In the Home screen or in an application folder, highlight an application icon. 2. Press the Menu key. 3.
User Guide Display and keyboard Keyboard options Turn on key tones 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Screen/Keyboard. Set the Key Tone field to On. Press the Menu key. Click Save. Turn off trackpad sounds 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Screen/Keyboard. Set the Audible Roll field to Mute. Press the Menu key. Click Save. To turn on trackpad sounds again, set the Audible Roll field to Click.
User Guide Display and keyboard Set the trackpad sensitivity You can set how the trackpad responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level. 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard. 3. Set the Horizontal Sensitivity and Vertical Sensitivity fields. 4. Press the Menu key. 5. Click Save.
User Guide Display and keyboard Download a theme Depending on your wireless service provider, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Theme. 3. Press the Menu key. 4. Click Download Themes. Accessibility options Use reverse contrast for the screen display 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click Accessibility. Change the Color Contrast field to Reverse Contrast.
User Guide Search Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Search.
User Guide Search Include Encrypted Messages: Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages. Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for messages in. Show: Change the status of messages that your device should search for.
User Guide Search for text in a message, in an attachment, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. 2. 3. 4. In a message, in an attachment, or on a web page, press the Menu key. Click Find. Type the text. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next. View a list of saved searches 1. 2. 3. 4. 5. On the Home screen, click the Messages icon. Press the Menu key.
User Guide Search Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. On the Home screen, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone number to search for. • In the Name field, specify a contact name to search for. 3. Select the check box beside one or more applications. 4. Press the Menu key. 5. Click Search.
User Guide Search shortcuts • • • • 180 To search for a contact in a list of contacts, type the contact name or initials separated by a space. To search for text in a message, press S. To search for text in an attachment or on a web page, press F. To search for text in a presentation, you must view the presentation in text view or in text and slide view. Press F.
User Guide Synchronization Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email messages between your device and the email application on your computer over the wireless network.
User Guide Synchronization 7. Press the Menu key. 8. Click Save. It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld. Related topics Delete multiple messages, 41 Prerequisites: Synchronizing organizer data over the wireless network • • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature.
User Guide Synchronization Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your BlackBerry® device. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options. 4. Click Email Reconciliation. 5. If necessary, change the Message Services field. 6. Set the On Conflicts field. 7. Press the Menu key. 8. Click Save.
User Guide Synchronization Delete all device data Before you delete your BlackBerry® device data, consider backing up the data so that you have a copy on your computer before you delete it from your device. CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it. If you reset your device, the process continues after the device restarts. 1.
User Guide Synchronization Reconcile email messages over the wireless network, 181 I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. For more information, see the BlackBerry Desktop Software Online Help.
Bluetooth technology User Guide Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset. Before you can connect your BlackBerry device to a Bluetooth enabled device, you must first turn on Bluetooth technology on both devices and then pair the devices.
User Guide Bluetooth technology Connect to a paired Bluetooth enabled device To perform this task, you must turn on Bluetooth® technology. 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Bluetooth. Highlight a Bluetooth enabled device. Press the Menu key. Click Connect. To disconnect from a paired Bluetooth enabled device, highlight the device. Press the Menu key. Click Disconnect.
User Guide 7. Click Save. Send a media file To perform this task with a paired Bluetooth® enabled device, you must turn on Bluetooth technology. You can only send media files that you added. 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Highlight a media file. 5. Press the Menu key. 6. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Rename a paired Bluetooth enabled device 1. 2. 3. 4. 5. 6. 7. 8.
User Guide Bluetooth technology Bluetooth technology options Prevent your device from sharing contacts with Bluetooth enabled devices 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Bluetooth. Press the Menu key. Click Options. Change the Contacts Transfer field. Press the Menu key. Click Save. To share contacts with Bluetooth® enabled devices again, change the Contacts Transfer field to All Entries. Restrict outgoing calls 1. 2. 3. 4. 5. 6. 7.
User Guide 5. In the Device Name field, type a name for your BlackBerry® device. 6. Press the Menu key. 7. Click Save. Turn off Bluetooth connection notification 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Bluetooth. Press the Menu key. Click Options. Change the LED Connection Indicator field to Off. Press the Menu key. Click Save. To turn on Bluetooth® connection notification again, change the LED Connection Indicator field to On.
User Guide Bluetooth technology Bluetooth profiles Depending on your BlackBerry® device model and wireless network, some profiles might not be supported. Headset (HSP) This profile allows you to connect your BlackBerry device to Bluetooth® enabled headsets that support the Headset profile. Handsfree (HFP) This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets and car kits that support the Handsfree profile.
User Guide Bluetooth technology Encrypt data that you send or receive using Bluetooth technology To perform this task, the paired Bluetooth® enabled device must support data encryption. 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Bluetooth. Press the Menu key. Click Options. Change the Security Level field to High+Encryption. Press the Menu key. Click Save.
User Guide Bluetooth technology I cannot pair with a Bluetooth enabled device Try performing the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device. • Allow the Bluetooth enabled device to discover your BlackBerry device. In the Bluetooth setup application, click Listen.
User Guide GPS technology GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you with information such as driving directions.
User Guide GPS technology 3. Click GPS. 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled. • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming. 5. Press the Menu key. 6. Click Save. GPS technology troubleshooting I cannot use GPS technology Try performing the following actions: • If you are outdoors, move away from buildings and expose your device to open sky.
User Guide Maps Maps Map basics Get directions 1. 2. 3. 4. On the Home screen, click the Maps icon. On a map, press the Menu key. Click Get Directions. Perform one of the following actions to specify a starting location: • To specify your current location if your device has an internal GPS receiver, or is paired with a Bluetooth® enabled GPS receiver, click Where I Am. • To specify a new location, click Enter Address. To type location information in specific address fields, select the Advanced check box.
User Guide Maps • To specify your current location, click Where I Am. Your BlackBerry® device must have a built in GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task. • To view a new location, click Enter An Address. To type location information in specific address fields, select the Advanced check box. • To view a saved location, click Favorites. • To view a location for a contact, click From Contacts. • To view a location that you viewed recently, click the location.
User Guide Set a home or work address 1. 2. 3. 4. 5. 6. 7. 8. 9. On a map, press the Menu key. Click Layers. If necessary, expand the Favorites folder and the Locations folder. Highlight Home or Work. Press the Menu key. Click Edit. Edit the address information. Press the Menu key. Click Lookup Address. Navigation Zoom in to a direction on a route 1. On a map, highlight a direction on a route. 2. Press the Menu key. 3. Click Zoom To Point. Zoom in to or out from a map 1. On a map, press the Menu key. 2.
User Guide Maps 3. Click Add To Favorites. 4. Perform any of the following actions: • To rename the bookmark, in the Label field, type a new name. • To file the bookmark in a different location, change the Folder field. 5. Click OK. Change a bookmark for a location or route 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Maps icon On a map, press the Menu key. Click Find Location. Click Favorites. Highlight a bookmark. Press the Menu key. Click Edit. Change the bookmark. Press the Menu key.
User Guide 4. 5. 6. 7. 8. Maps Click Favorites. Highlight a bookmark. Press the Menu key. Click Move. Click a new location. Map options Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver. 1. 2. 3. 4. 5. On a map, press the Menu key. Click Options. Change the GPS Source field. Press the Menu key. Click Save. Clear the map cache 1. 2. 3. 4. 5.
User Guide Maps 2. Click North Up. To view the direction that you are moving at the top of the map again, press the Menu key. Click Track Up. Hide the tracking information at the bottom of a map 1. When tracking your movement on a map, press the Menu key. 2. Click Hide Dashboard. To view the tracking information again, press the Menu key. Click Show Dashboard. Keep backlighting on when you track your movement By default, backlighting turns off automatically after a timeout to conserve battery power.
User Guide Maps View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lowerleft corner of the screen. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Highlight a geotagged picture. 5. Press the Menu key. 6. Click View on Map. Map shortcuts • • • • • • To zoom in to a map, press I. To zoom out from a map, press O.
User Guide BlackBerry Messenger BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact. 3. Type part or all of the contact name. 4. Click the contact. 5. If you have turned on invitation passwords and you want to set a password, type an invitation question and answer. Click OK.
User Guide BlackBerry Messenger Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Forwarding of Requests field to No. 4. Press the Menu key. 5. Click Save. View a contact's information 1.
User Guide BlackBerry Messenger 4. Click OK. Move a contact to a different group 1. 2. 3. 4. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. Press the Menu key. Click Move Contact. Click a group. Rename a group 1. 2. 3. 4. 5. In BlackBerry® Messenger, on the Contact list screen, highlight a group. Press the Menu key. Click Edit Group. Type a name for the group. Click OK. Delete a group You must move your contacts out of a group before you can delete that group.
User Guide BlackBerry Messenger Add an emoticon 1. When composing a message, press the Symbol key three times. 2. Click an emoticon. Send a file to a contact 1. 2. 3. 4. During a BlackBerry® Messenger conversation, press the Menu key. Click Send a File. Navigate to a folder that contains pictures or audio files. Click a file. Send a voice note to a contact You can record and send a new voice note to a contact. You cannot save voice notes or send saved voice notes. 1.
User Guide BlackBerry Messenger 5. Click Save. To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes. Prevent conversations from appearing in the main message list 1. 2. 3. 4. 5. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. Click Options. Change the Show Conversations in Message List field to No. Press the Menu key. Click Save. To view conversations in the main message list again, change the Show Conversations in Message List field to Yes.
User Guide BlackBerry Messenger 4. Type a message. 5. Click OK. Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location. End a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click End Conversation.
User Guide BlackBerry Messenger Show when you are listening to an audio file 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Now Playing presence status field to Yes. To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the Contact list screen, highlight an unavailable contact. 2.
User Guide Applications Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application. 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key. • If the application that you want to switch to does not appear, highlight Home Screen and press the Enter key. Add an application 1. 2. 3. 4. On a web page, highlight a link for an application. Press the Menu key. Click Download.
User Guide Applications Receive a device password prompt before you add an application To perform this task, you must have set a BlackBerry® device password. 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Password. Change the Prompt on application install field to Yes. Press the Menu key. Click Save. View the size of an application database 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon. Click Status. Press the Menu key. Click Database Sizes.
User Guide Applications If you have installed the BlackBerry® Desktop Software on your computer, you can update the BlackBerry Device Software using the BlackBerry Desktop Manager. For more information about updating the software using the BlackBerry Desktop Manager, see the online help that is available in the BlackBerry Desktop Manager. Prerequisites: Updating the BlackBerry Device Software over the wireless network • • Your BlackBerry® device must be connected to the wireless network.
User Guide Applications 4. Click Previous upgrade succeeded. 5. Press the Menu key. 6. Click Delete Downgrade Data. Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add the application.
Wireless network coverage User Guide Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device. Turn off a wireless connection You should turn off wireless connections in certain places, such as on an airplane or in a hospital.
User Guide Wireless network coverage Green: Your BlackBerry® device is connected to the wireless network. White: Your connection to the wireless network is turned on, but your device is not connected to the network or you are in a wireless coverage area in which you can only call emergency numbers. Red: Your connection to the wireless network is turned off. Wi-Fi network Green: Your device is accessing BlackBerry services (for example, email service) over a Wi-Fi® connection.
User Guide Wireless network coverage About the preferred wireless network list Your wireless service provider might have agreements with other wireless service providers that permit you to use their services when you are traveling. You can use the preferred wireless network list to control the order in which your BlackBerry® device uses these other wireless networks.
User Guide 5. 6. 7. 8. 9. 10. Wireless network coverage Highlight a wireless network. Press the Menu key. Click Move. Click the new location. Press the Menu key. Click Save. Delete a wireless network from the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS network. Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Mobile Network. 3.
User Guide Wireless network coverage About roaming and international roaming In most cases, your BlackBerry® device automatically connects to the appropriate wireless network when you travel outside your wireless service provider's coverage area. Sometimes you might have to provide login information before you can access a wireless network. When you roam, a triangular roaming indicator appears at the top of the Home screen.
User Guide Wireless network coverage About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry® device uses the Wi-Fi network instead of the mobile network to send and receive email messages, visit web pages, and so on. You can connect to Wi-Fi networks at home or at work, or to Wi-Fi networks available in public places, such as libraries, airports, hotels, coffee shops, and so on.
User Guide Wireless network coverage Security options for Wi-Fi profiles Security Type: Set the security type that the Wi-Fi® network supports. Select WEP key: Set the type of WEP key for the Wi-Fi network. WEP key: Type the WEP key for the Wi-Fi network in hexadecimal format. Pre-Shared Key: Type the WPA™ Personal pass phrase for the Wi-Fi network. User name: If necessary, type the user name that you use to connect to the Wi-Fi network.
User Guide Wireless network coverage Change the order of Wi-Fi profiles 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Wi-Fi Connections. Highlight a Wi-Fi® profile. Press the Menu key. Click Move. Click the new location. Switch Wi-Fi networks manually By default, your BlackBerry® device switches to an appropriate Wi-Fi® network automatically when you move between Wi-Fi coverage areas. 1. On the Home screen or in a folder, click the Options icon. 2.
User Guide Wireless network coverage Install a root certificate on your computer Depending on the Wi-Fi® network that you want to connect to, you might need to install the root certificate for the certificate authority server that created the certificate for the authentication server. For more information, contact your administrator. 1. Download the root certificate from the certificate authority server to your computer. 2. On your computer, right-click the root certificate. Click Install certificate. 3.
User Guide Wireless network coverage Set the Wi-Fi network type. If you do not know the network type, do not change this field. Prompt before connection: Set whether a prompt appears before your BlackBerry® device connects to the Wi-Fi network. Allow inter-access point handover: Set whether your device remains connected to the Wi-Fi network when you move between wireless access points. VPN: If necessary, set a VPN profile to use with the Wi-Fi profile.
User Guide Wireless network coverage Server subject for certificate validation: If necessary, type the server subject name that your device should use to verify that it is connecting to the correct Wi-Fi network. Server SAN for certificate validation: If necessary, type the server SAN that your device should use to verify that it is connecting to the correct Wi-Fi network. IMSI: If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi-Fi network.
User Guide Wireless network coverage Change your preferred network type 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Network. Change the Connection Preference field. Press the Menu key. Click Save. Wireless network coverage troubleshooting I cannot connect to a wireless network Depending on your BlackBerry® device model and wireless network, this feature might not be supported.
User Guide Wireless network coverage • If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your BlackBerry device to scan for available Wi-Fi networks. • If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network Only.
User Guide Power, battery, and memory Power, battery, and memory Turn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, press and hold the Power key or Power/ Lock key on the top left of your device.
User Guide • • • • • • • • • • Power, battery, and memory Charge your device regularly. Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the device. Set backlighting to remain on for a shorter period of time and lower its brightness. Turn off the connection to a wireless network when you are not in a wireless coverage area.
User Guide • • • Power, battery, and memory Delete applications and languages that you do not use. If you recently updated the BlackBerry® Device Software over the wireless network, delete the previous version of the BlackBerry Device Software. Clear the browser cache. To use less memory, try changing options for email messages, calendar entries, and media files. Consider the following guidelines: • • • • • Reduce the amount of time that your device stores email messages and calendar entries.
User Guide SIM card SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device.
User Guide 2. 3. 4. 5. 6. SIM card Highlight a phone number. Press the Menu key. Click Copy to SIM Phone Book. Press the Menu key. Click Save. Change a SIM card contact 1. 2. 3. 4. 5. 6. 7. 8. In the contact list, press the Menu key. Click SIM Phone Book. Highlight a contact. Press the Menu key. Click Edit. Change the contact information. Press the Menu key. Click Save. Delete a SIM card contact 1. 2. 3. 4. 5. In the contact list, press the Menu key. Click SIM Phone Book. Highlight a contact.
User Guide SIM card About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code. Protect your SIM card with a PIN code To obtain your SIM card PIN code, contact your wireless service provider.
User Guide Security Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all your device data for security reasons. Set a device password 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon.
User Guide Security To unlock the keyboard, press the asterisk (*) key and the Send key. Set a limit for device password attempts 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Password. Set the Number of Password Attempts field. Press the Menu key. Click Save. Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with a password keeper password.
User Guide Security Set criteria for randomly generated passwords 1. 2. 3. 4. 5. 6. On the Home screen or in the Applications folder, click the Password Keeper icon. Press the Menu key. Click Options. Set the random password fields. Press the Menu key. Click Save. View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. 2. 3. 4. 5. 6. 7. On the Home screen or in the Applications folder, click Highlight a password. Press the Menu key.
User Guide 6. Press the Menu key. 7. Click Save. Delete a password from the password keeper 1. 2. 3. 4. On the Home screen or in the Applications folder, click the Password Keeper icon. Highlight a password. Press the Menu key. Click Delete. Change the password keeper password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click Change Password. Copy a password 1. 2. 3. 4.
User Guide Security Encryption About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device password, or both.
User Guide Security Protect your device data To perform this task, you must have set a BlackBerry® device password. 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click General Settings. Change the Content Protection field to Enabled. Press the Menu key. Click Save. Set content protection strength You can set the strength of the encryption that your BlackBerry® device uses to protect data that you receive when your device is locked. 1.
User Guide Security About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When content compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos. You should keep content compression turned on. If content compression and content protection are turned on, your device compresses device data before encrypting it.
User Guide Security • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Holstered field to No. • To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, change the Clean When Idle field to No. • To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. 5. Press the Menu key. 6. Click Save.
User Guide Security 8. Click Search. 9. Click a certificate. 10. Click Add Certificate to Key Store. View properties for a certificate 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Certificates. Click a certificate. Certificate properties Revocation Status: This field displays the revocation status of the certificate at a specified date and time. Trust Status: This field displays the trust status of the certificate chain.
User Guide This field displays the SHA-1 digital thumbprint of the certificate. MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Certificates. Press the Menu key.
User Guide Security 6. Click Show Chain. Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. : The revocation status of the certificate chain is unknown, or a public key for a certificate in the certificate chain is weak.
User Guide Security Revoke a certificate If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click Certificates. 4. Highlight a certificate. 5. Press the Menu key. 6. Click Revoke. 7. Click Yes. 8. Change the Reason field. 9. Click OK.
User Guide Security Certificate options Change the display name for a certificate 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Change Label. Type a display name for the certificate. Click OK. Add an email address to a certificate 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Certificates.
User Guide Turn off the fetch status prompt that appears when you add a certificate to the key store 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Options icon. Click Security Options. Click Certificates. Press the Menu key. Click Fetch Certificates. Press the Menu key. Click Options. Perform one of the following actions: • To download the revocation status of a certificate when you add it to the key store, change the Fetch Status field to Yes.
User Guide 4. 5. 6. 7. 8. 9. 10. Security Press the Menu key. Click Fetch PGP Keys. Specify the search criteria. Press the Menu key. Click Search. Click a PGP key. Click Add PGP Key to Key Store. Download a personal PGP key from the PGP Universal Server 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Security Options. Click PGP. Press the Menu key. Click Download Keys. Download an updated PGP key from an LDAP certificate server 1. 2. 3. 4. 5. 6.
User Guide Security Creation Date: This field displays the date that the PGP® Universal Server generated the PGP key. Expiration Date: This field displays the date that the PGP Universal Server specified as the expiration date of the PGP key. Email Address: This field displays the email address that is associated with the PGP key. Multiple Email Address fields might appear. Public Key Type: This field displays the standard to which the public key complies.
User Guide Security 3. Click PGP. 4. Press the Menu key. 5. Click Clear Universal Cache. The next time that you send a PGP protected message, your device downloads an updated PGP Universal Server policy and updated PGP public keys from the PGP Universal Server. PGP key status PGP key status indicators : The PGP® key has a corresponding private key that is stored on your BlackBerry® device. : The PGP key is trusted and valid, and the revocation status of the PGP key is good.
User Guide Security Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server. 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen or in a folder, click the Options icon. Click Security Options. Click PGP Keys. Highlight a PGP® key. Press the Menu key. Click Revoke. Click Yes. Change the Reason field. Click OK.
User Guide Security 7. Type a display name for the PGP key. 8. Click OK. Turn off the display name prompt that appears when you add a PGP key to the key store 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen or in a folder, click the Options icon. Click Security Options. Click PGP keys. Press the Menu key. Click Fetch PGP Keys. Press the Menu key. Click Options. Change the Prompt for Label field to No. Press the Menu key. Click Save.
User Guide Security PGP key troubleshooting I cannot download a PGP key from an LDAP certificate server Try performing the following actions: • Verify that your organization permits you to download PGP® keys from an LDAP certificate server. For more information, contact your administrator. • If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the default connection type. Certificate servers Add a certificate server 1. 2. 3. 4. 5. 6. 7.
User Guide Security Server Name: Type the network address of the certificate server. Base Query: Type the base query information for the certificate server using X.509 certificate syntax (for example, o=test.rim.net). Port: Type the port number for your organization’s network. The default port number is 389. Authentication Type: Specify whether you must log in to the certificate server.
User Guide Security Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password.
User Guide Security 4. Change the Private Key Password Timeout field. 5. Press the Menu key. 6. Click Save. To access private keys after your BlackBerry® device deletes the key store password, you must type your key store password. Add contacts to your contact list automatically when you add items to the key store 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Key Stores. Change the Key Store Address Injector field to Enabled.
User Guide 3. 4. 5. 6. Security Click Key Stores. Change the Certificate Status Expires After field. Press the Menu key. Click Save. Your BlackBerry® device downloads a new revocation status automatically when your device uses a key store item with a status that is older than the time limit that you set. Reject certificate revocation lists from unverified CRL servers 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Key Stores.
User Guide • • • • • Security change a general security option on your device change a smart card option use your device with RSA software log in to a VPN connect to a Wi-Fi network Turn on two-factor authentication You must have set a BlackBerry® device password and have the smart card password that you received with your smart card. 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Password. Change the User Authenticator field to Smart Card. Press the Menu key.
User Guide Security About smart password entry If you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the format of a password that you type in a password field. When you type the password again, your device applies a smart password filter to the password field.
User Guide Security Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your BlackBerry® device. 1. On the Home screen, click the Options icon. 2. Click Security Options. 3. Click General Settings. 4. Set the Authentication Certificate field. 5. Press the Menu key. 6. Click Save.
User Guide Security To turn on notification for smart card connections, change the LED Session Indicator field to Enabled. Software tokens About software tokens You might need a software token to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device, you might also need a software token to connect to your organization's network using a Wi-Fi network. A software token includes a token code that your device regenerates periodically and a PIN.
User Guide Security Log in to a VPN 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Security Options. Click VPN. Select the Enable VPN check box. Click Log in. Change the user name and password for a VPN profile 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen or in a folder, click the Options icon. Click Security Options. Click VPN. Highlight a VPN profile. Press the Menu key. Click Edit. In the User name field, change the user name.
User Guide Security Verify security software 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Security Options. Click General Settings. Press the Menu key. Click Verify Security Software. Third-party application control About permissions for third-party applications You can set permissions that control how third-party applications on your BlackBerry® device interact with the other applications on your device.
User Guide Security 4. Type the APN information. 5. Press the Menu key. 6. Click Save. Turn on safe mode When you start your BlackBerry® device, you can turn on safe mode to prevent third-party applications from running automatically. This safe mode enables you to troubleshoot or remove any unwanted applications. 1. Remove and reinsert the battery. 2. When the red LED light goes out, press and hold the Escape key as the device is loading. 3. When the dialog appears, click OK.
User Guide Security Phone: Set whether third-party applications can make calls or access call logs. Location Data: Set whether third-party applications can use your GPS location information. Server Network: Set whether third-party applications can access the Internet or your organization's intranet using your organization's network.
User Guide Security Specify whether third-party applications can reset the duration that your device remains unlocked after you stop using it. Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on your BlackBerry® device. Organizer Data: Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos.
User Guide Security Get the date and time from the wireless network automatically, 122 My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. To continue typing your device password, press the Escape key.
User Guide Service books and diagnostic reports Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network.
User Guide Service books and diagnostic reports Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.
User Guide 2. 3. 4. 5. 6. 7. Service books and diagnostic reports Click Mobile Network. Press the Menu key. Click Diagnostics Test. Highlight a report. Press the Menu key. Click Delete or Delete All. Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient. 1.
User Guide Service books and diagnostic reports About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a WiFi network or access services such as email messaging, your wireless service provider or administrator might ask you to submit a Wi-Fi diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.
User Guide Service books and diagnostic reports 10. Click Save.
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the paddle, a brick, or the top of the game board 50 times on any level, the bricks descend one space each time that you hit the ball with the paddle.
User Guide BrickBreaker BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • • • To move the paddle, slide your finger left or right on the trackpad. To release the ball in catch mode, press the Space key. To shoot the laser or gun, press the Space key. Adjust the volume • • To increase the volume, press the Volume Up key.
User Guide 5. Press the Menu key. 6. Click Save. Submit a score to the BrickBreaker high score web site 1. On the Home screen or in a folder, click the BrickBreaker icon. 2. Press the Menu key. 3. Click Send High Score. Check the high scores on the BrickBreaker web site 1. On the Home screen or in a folder, click the BrickBreaker icon. 2. Press the Menu key. 3. Click High Scores.
User Guide Glossary Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device that is running the BlackBerry® Application Suite.
User Guide EAP-SIM Extensible Authentication Protocol Subscriber Identity Module EAP-TLS Extensible Authentication Protocol Transport Layer Security EAP-TTLS Extensible Authentication Protocol Tunneled Transport Layer Security ECC Elliptic Curve Cryptography FDN Fixed Dialing Number FIPS Federal Information Processing Standards GPS Global Positioning System HTTP Hypertext Transfer Protocol IMSI International Mobile Subscriber Identity IP Internet Protocol LDAP Lightweight Directory Access Protocol LDAP cer
User Guide Glossary mobile network code OCSP Online Certificate Status Protocol OCSP server A BlackBerry® device uses an OCSP server to check the revocation status of a certificate on demand. PEAP Protected Extensible Authentication Protocol personal certificate A personal certificate is a certificate that a certificate authority assigns to a user. personal PGP key A personal PGP® key is made up of a PGP public key and PGP private key for a user.
User Guide Secure Multipurpose Internet Mail Extensions SMS Short Message Service SMSC Short Message Service Center SSID service set identifier SSL Secure Sockets Layer TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAN wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security 278 Glossary
User Guide Legal notice Legal notice ©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Bluetooth is a trademark of Bluetooth SIG. DataViz, Sheet to Go, Slideshow to Go, and Word to Go are trademarks of DataViz.
User Guide Legal notice OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE
Legal notice User Guide This CE marking applies to Wi-Fi® enabled BlackBerry® devices. If you have a Wi-Fi enabled BlackBerry device, your device is subject to restrictions of use in some member states of the European Community.
