User guide
13
• User ID: Type a personal user ID for your 
BlackBerry Internet Service account. This 
user ID will be your login name and the 
first part of the default email address for 
your device (for example, 
userID@mycingular.blackberry.net
).
• Friendly Name: Type the name that you 
want to appear in the From field of 
messages that you send. If you do not 
type a name, the default email address for 
your device appears in the From field.
• Password: Type a personal login 
password. Passwords must contain 
between 4 and 16 characters. Passwords 
are case-sensitive and cannot contain 
accented characters.
• Re-enter Password: Retype your personal 
login password.
Note: Write down your user ID and password 
and keep the information in a safe place. You 
must type this information every time you 
log in to manage your BlackBerry Internet 
Service account.
8. Select a secret question.
If you forget your password, you are 
prompted with this question.
9. Type an answer to your secret question.
10. Click Submit.
11. Click Done.
12. Perform one of the following actions:
• To receive email messages on your device 
from other supported accounts, click Add 
Account.
• To log in to your 
userID@mycingular.blackberry.net
account without adding other supported 
email accounts, click Continue.
13. If you clicked Add Account, type the 
information for the supported account that 
you want to add.
• Email Address: Type the full email 
address of the supported account (for 
example, 
yourname@emailprovider.com
).
• User Name: Type the login ID (for 
example, 
yourname
).
• Password: Type the password used to 
access this supported account.
• Re-enter Password: Retype the password.
14. Click Submit.
Notes: Depending on the account that you add, 
you might be prompted to select an account type 
(for example, Internet service provider email, 
Microsoft Outlook/Microsoft Exchange, Lotus 
Notes/IBM Lotus Domino) and asked to provide 
additional information (for example, mail server, 
port number, Outlook Web Access URL, iNotes™ 
URL, or mailbox name). You might also be 
prompted to install the BlackBerry Mail Connector 
program. 
To receive BlackBerry Internet Service support 
using live chat with a Cingular Wireless Technical 
Support representative, go to 
http://forums.cingular.com/. In the Quick Links 
section, click Register.
Log in to your BlackBerry Internet 
Service account using a computer
Log in to your BlackBerry Internet Service account 
using a computer to manage additional settings 
and message options.
1. Verify that the computer is connected to the 
Internet.
2. In the URL address field of the Internet 
browser on your computer, type 
www.cingular.com/blackberrystart.
getting_started.book Page 13 Tuesday, September 20, 2005 10:35 AM










