User guide

30
6. On the Change Handheld screen, verify that
the new device information is correct.
• PIN: personal information number (PIN)
for your device
• IMEI: International Mobile Equipment
Identity (IMEI) for your device
7. Click Submit.
8. Click Done.
Note: You can also change the device that you
want to use with your BlackBerry Internet Service
account by logging in to your BlackBerry Internet
Service account using a computer.
See “Log in to
your BlackBerry Internet Service account using a
computer” on page 13 for more information.
Where can I find the PIN and IMEI number for
my device?
1. On the Home screen, scroll to and click
Settings.
2. On the Settings screen, scroll to and click
Options.
3. In the device options, scroll to and click
Status. The PIN and IMEI number for your
device appear on this screen.
Why is my mailbox full?
Your BlackBerry Internet Service account has a
mailbox size limit of 25 MB. To avoid reaching the
limit, delete items from your mailbox regularly or
set up auto-aging rules for message deletion.
To view the available space in your mailbox or to
set up auto-aging rules, log in to your BlackBerry
Internet Service account using a computer that is
connected to the Internet.
1. In the URL address field of the Internet
browser on your computer, type
www.cingular.com/blackberrystart.
2. On the login screen, type your user ID and
password.
3. Click Login.
4. Click the Manage Folders button.
See the BlackBerry Internet Service Online Help
for information on managing your BlackBerry
Internet Service account by deleting messages.
How do I find more help with my BlackBerry
Internet Service account?
Log in to your BlackBerry Internet Service account
using a computer at www.cingular.com/
blackberrystart. On the menu bar at the top of
the screen, click Help to view the
BlackBerry
Internet Service Online Help
.
For support using live chat with a Cingular
Wireless Technical Support representative, go to
http://forums.cingular.com/ and in the Quick
Links section, click Register.
getting_started.book Page 30 Tuesday, September 20, 2005 10:35 AM