User Guide
Table Of Contents
- BlackBerry basics
- Shortcuts
- Phone
- Voice dialing
- Make a call using a voice command
- Dial an extension using a voice command
- Check your phone number using a voice command
- Check the wireless coverage level using a voice command
- Check the battery power level using a voice command
- Change the voice dialing language
- Turn off choice lists for voice commands
- Turn off voice prompts
- Set playback options for voice dialing
- Set the matching sensitivity level for voice commands
- Improve voice recognition of numbers
- Voice dialing troubleshooting
- Media
- Messages
- Typing
- Search
- Attachments
- Synchronization
- About synchronization
- Reconcile email messages over the wireless network
- Delete email messages over the wireless network
- Prerequisites: Wireless data synchronization
- Synchronize organizer data over the wireless network
- About synchronization conflicts
- Manage email reconciliation conflicts
- Manage data synchronization conflicts
- About backing up and restoring device data
- Prerequisites: Wireless data restoration
- Delete all device data
- Empty the deleted items folder on your computer from your device
- Synchronization troubleshooting
- Browser
- Applications
- Add an application
- View properties for an application
- Delete a third-party application
- Receive a device password prompt before you add an application
- View the size of an application database
- About upgrading the BlackBerry Device Software
- Prerequisites: Upgrading the BlackBerry Device Software over the wireless network
- Upgrade the BlackBerry Device Software
- Return to the previous version of the BlackBerry Device Software
- Delete the previous version of the BlackBerry Device Software
- Application troubleshooting
- Maps
- GPS technology
- Contacts
- Calendar
- Tasks
- Memos
- Alarm
- Calculator
- Bluetooth technology
- Date and time
- Notification profiles
- BlackBerry Messenger
- Display and keyboard
- Language
- Change the display language
- Add a display language
- Delete a display language
- About typing input languages
- Change the typing input language
- Switch typing input methods
- Turn off the shortcut for switching typing input languages
- Change the input options for SureType technology
- Change the voice dialing language
- Change the display options for contacts
- Language troubleshooting
- Wireless network coverage
- Find information about wireless coverage indicators
- Turn off a wireless connection
- Network connection indicators
- Turn on wireless coverage notification
- Check the wireless coverage level using a voice command
- About the preferred wireless network list
- Add a wireless network to the preferred wireless network list
- Change the order of preferred wireless networks
- Delete a wireless network from the preferred wireless network list
- Turn off data service
- About roaming
- Switch wireless networks manually
- Verify the status of network connections and services
- Wireless network coverage troubleshooting
- Power, battery, and memory
- SIM card
- About the SIM card phone book
- Add a contact to your SIM card
- Copy contacts from your SIM card to your address book
- Copy a contact from your address book to your SIM card
- Change a SIM card contact
- Delete a SIM card contact
- Store SMS text messages on your SIM card
- About SIM card security
- Protect your SIM card with a PIN code
- Change the SIM card PIN code
- Change the display name for a phone number
- Security
- Third-party application control
- About permissions for third-party applications
- Reset connection permissions for third-party applications
- About direct Internet connections for third-party applications
- Set up a direct Internet connection for a third-party application
- Set permissions for a third-party application
- Connection permissions for third-party applications
- Interaction permissions for third-party applications
- Data permissions for third-party applications
- BrickBreaker
- Service books
- Troubleshooting
- BlackBerry basics troubleshooting
- Phone troubleshooting
- Voice dialing troubleshooting
- Media troubleshooting
- Message troubleshooting
- Typing troubleshooting
- Attachment troubleshooting
- Synchronization troubleshooting
- Browser troubleshooting
- Application troubleshooting
- Maps troubleshooting
- Contact troubleshooting
- Calendar troubleshooting
- Bluetooth technology troubleshooting
- Date and time troubleshooting
- Notification profile troubleshooting
- Display troubleshooting
- Language troubleshooting
- Wireless network coverage troubleshooting
- Security troubleshooting
- Diagnostic reports
- Glossary
- Legal notice
• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number,
including the country code and area code, for your contact.
• If you are not receiving calls, verify that call blocking and call forwarding are turned off.
• If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is
set as your active phone number.
My phone number appears as Unknown in the phone
Try changing the phone number on your SIM card to change how your phone number appears in the phone. In the device options, click
Advanced Options. Click SIM Card. Highlight the phone number. Press the Menu key. Click Edit SIM Phone Number. Type your phone
number. Click the trackball.
Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make
and receive calls.
I cannot check my voice mail
If you have more than one phone number associated with your BlackBerry® device and you are trying to check your voice mail using a
shortcut key, your device calls the voice mail access number for your active phone number.
Try checking the voice mail for your alternate phone number.
I cannot join a call
If your BlackBerry® device is associated with an enterprise voice phone number, you cannot join a call that you make from or receive to
your enterprise voice phone number with a call that you make from or receive to the phone number provided by your wireless service
provider.
34