User Guide
Table Of Contents
- BlackBerry basics
- Shortcuts
- Phone
- Voice dialing
- Make a call using a voice command
- Dial an extension using a voice command
- Check your phone number using a voice command
- Check the wireless coverage level using a voice command
- Check the battery power level using a voice command
- Change the voice dialing language
- Turn off choice lists for voice commands
- Turn off voice prompts
- Set playback options for voice dialing
- Set the matching sensitivity level for voice commands
- Improve voice recognition of numbers
- Voice dialing troubleshooting
- Media
- Messages
- Typing
- Search
- Attachments
- Synchronization
- About synchronization
- Reconcile email messages over the wireless network
- Delete email messages over the wireless network
- Prerequisites: Wireless data synchronization
- Synchronize organizer data over the wireless network
- About synchronization conflicts
- Manage email reconciliation conflicts
- Manage data synchronization conflicts
- About backing up and restoring device data
- Prerequisites: Wireless data restoration
- Delete all device data
- Empty the deleted items folder on your computer from your device
- Synchronization troubleshooting
- Browser
- Applications
- Add an application
- View properties for an application
- Delete a third-party application
- Receive a device password prompt before you add an application
- View the size of an application database
- About upgrading the BlackBerry Device Software
- Prerequisites: Upgrading the BlackBerry Device Software over the wireless network
- Upgrade the BlackBerry Device Software
- Return to the previous version of the BlackBerry Device Software
- Delete the previous version of the BlackBerry Device Software
- Application troubleshooting
- Maps
- GPS technology
- Contacts
- Calendar
- Tasks
- Memos
- Alarm
- Calculator
- Bluetooth technology
- Date and time
- Notification profiles
- BlackBerry Messenger
- Display and keyboard
- Language
- Change the display language
- Add a display language
- Delete a display language
- About typing input languages
- Change the typing input language
- Switch typing input methods
- Turn off the shortcut for switching typing input languages
- Change the input options for SureType technology
- Change the voice dialing language
- Change the display options for contacts
- Language troubleshooting
- Wireless network coverage
- Find information about wireless coverage indicators
- Turn off a wireless connection
- Network connection indicators
- Turn on wireless coverage notification
- Check the wireless coverage level using a voice command
- About the preferred wireless network list
- Add a wireless network to the preferred wireless network list
- Change the order of preferred wireless networks
- Delete a wireless network from the preferred wireless network list
- Turn off data service
- About roaming
- Switch wireless networks manually
- Verify the status of network connections and services
- Wireless network coverage troubleshooting
- Power, battery, and memory
- SIM card
- About the SIM card phone book
- Add a contact to your SIM card
- Copy contacts from your SIM card to your address book
- Copy a contact from your address book to your SIM card
- Change a SIM card contact
- Delete a SIM card contact
- Store SMS text messages on your SIM card
- About SIM card security
- Protect your SIM card with a PIN code
- Change the SIM card PIN code
- Change the display name for a phone number
- Security
- Third-party application control
- About permissions for third-party applications
- Reset connection permissions for third-party applications
- About direct Internet connections for third-party applications
- Set up a direct Internet connection for a third-party application
- Set permissions for a third-party application
- Connection permissions for third-party applications
- Interaction permissions for third-party applications
- Data permissions for third-party applications
- BrickBreaker
- Service books
- Troubleshooting
- BlackBerry basics troubleshooting
- Phone troubleshooting
- Voice dialing troubleshooting
- Media troubleshooting
- Message troubleshooting
- Typing troubleshooting
- Attachment troubleshooting
- Synchronization troubleshooting
- Browser troubleshooting
- Application troubleshooting
- Maps troubleshooting
- Contact troubleshooting
- Calendar troubleshooting
- Bluetooth technology troubleshooting
- Date and time troubleshooting
- Notification profile troubleshooting
- Display troubleshooting
- Language troubleshooting
- Wireless network coverage troubleshooting
- Security troubleshooting
- Diagnostic reports
- Glossary
- Legal notice
3. Click General Options.
4. Set the Keep Messages field.
5. Press the Menu key.
6. Click Save.
To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device
within the set period of time appear in a message list.
Use color to differentiate work messages from other messages
Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server.
1. In the device options, click Security Options.
2. Click General Settings.
3. Perform any of the following actions:
• To set a background color for email messages that are sent to your device through a BlackBerry Enterprise Server, change the
Enterprise Messages field.
• To set a background color for messages that are not sent to your device through a BlackBerry Enterprise Server, change the
Other Messages field.
4. Press the Menu key.
5. Click Save.
Note: PIN messages might use the background color that you have set for work email messages. For more information, contact your
administrator.
Change how a message list displays messages
1. In a message list, press the Menu key.
2. Click Options.
3. Click General Options.
4. Perform any of the following actions:
• To view more of the subject line, change the Display Message Header On field to 2 lines.
• To change the order of the subject line and sender, change the Display Order field.
• To change how messages are separated, change the Separators field.
5. Press the Menu key.
6. Click Save.
About multiple message lists
Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For
example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate
your device with more than one email account, multiple message lists might appear on your device. In a message list for a specific email
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