Getting Started Guide BlackBerry 8820 Smartphone
MAT-15084-001 | PRINTSPEC-016 | RBG41GW
Contents Welcome to BlackBerry! ................................................................................................................. 3 Set up your device ........................................................................................................................... 5 Insert the SIM card and battery ........................................................................................................... 5 Charge the battery ..........................................................
Add a contact ........................................................................................................................................ 27 Visit a web page .................................................................................................................................... 27 Pair with a Bluetooth enabled device ............................................................................................... 28 About connecting to a Wi-Fi network .................................
Welcome to BlackBerry! Get ready to experience the freedom and connectivity of your all-in-one mobile solution. Setting up your BlackBerry® device is easy. Simply verify that your SIM card and battery are inserted in your device, charge the battery, and complete the setup wizard. After you complete the setup wizard, take some time to explore the features on your device. This guide provides tips and instructions to help you learn the basics quickly.
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Set up your device Insert the SIM card and battery Your SIM card is a small rectangular plastic card that stores important information about your wireless service. Your SIM card might already be inserted in your BlackBerry® device. 1. 2. 3. 4. 5. 6. Press the battery cover release button. Slide off the battery cover. If the battery is inserted, remove the battery. If your SIM card is already inserted, proceed to step 8. Remove the SIM card from any packaging.
If the battery is charged, the device turns on. If the device does not turn on, charge the battery. Figure 1.
Figure 2. Insert the SIM card Figure 3.
Charge the battery 1. Connect the small end of the travel charger cable to the USB port on the side of your BlackBerry® device. 2. If required, perform one of the following actions: • Insert the plug blade attachment into the power adapter. • Fold the plug blades down. 3. Plug the power adapter into a power outlet. 4. Charge the battery to full power. Figure 4.
Figure 5. Insert the plug attachment or fold plug blades down (if necessary) If you have an available USB port on your computer and you have installed the BlackBerry® Desktop Software, you can use the USB cable that came with your device to connect your device to your computer for charging. For more information, see the "About using your device with a computer" topic.
Complete the setup wizard The setup wizard is designed to help you learn about typing, change options to personalize your BlackBerry® device, and set up one or more email addresses. The setup wizard takes approximately 10 minutes to complete. 1. In the setup wizard dialog box, roll the trackball to highlight Run Setup Wizard. 2. Click (press) the trackball. 3. Read the setup wizard introduction. 4. Roll the trackball to highlight Next. 5. Click the trackball. 6. Complete the instructions on the screen.
Figure 6. Setup wizard screen About email setup options Use one of the following options to set up email on your BlackBerry® device: • BlackBerry Internet Service option: Use this email setup option to create a new email address for your device or to associate your device with one or more (up to ten) existing email addresses. You can set up email using this option by selecting the I want to create or add an email address option in the setup wizard on your device.
BlackBerry Enterprise Server option in the setup wizard on your device. If you do not have an enterprise activation password, contact your system administrator. • BlackBerry Desktop Redirector option: Use this email setup option to associate your device with a Microsoft Outlook (Workgroup Installation) email account. You can set up email using this option by installing the BlackBerry Desktop Software and selecting the BlackBerry Desktop Redirector option.
6. Type a login user name of your choice for the email setup application or the email setup web site. 7. Type a login password of six or more characters. Click Next. 8. Record your user name and password in a safe place. 9. Perform one of the following actions: • If your service creates a BlackBerry email address for you automatically and you want to change options for the email address, click View Account or Next.
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Learn the basics 15
Move around the screen • To move the cursor in any direction and highlight items, roll the trackball. • To select an item or follow a link, click the trackball. • To open a menu, press the key. • To close a menu or move back a screen, press the key. Open a menu • To open a list of the applications on your BlackBerry® device, press the key on the Home screen. • To open a menu of all the available actions for a highlighted item in an application, press the key.
Figure 7. Full menu Figure 8. Short menu Change the value in a field 1. Highlight a field. 2. Click the trackball. 3. Click a value.
Figure 9. Change the value in a field Typing basics Typing indicators Shift mode number lock mode Alt mode Typing tips • To capitalize a letter, hold the letter key until the capitalized letter appears or press a Shift key and the letter key.
• To type the alternate character on a key, hold the key and the character key. • To type a symbol, press the symbol. key. Type the letter that appears below the • To type an accented or special character, hold the letter key and roll the trackball to the left or right. Release the letter key when the accented or special character appears. For example, to type ü, hold and roll the trackball to the left until ü appears.
Click Call Log to make a call or view a list of recent calls. Click Media to view saved videos, ring tones, pictures, or songs. Click Messages to view a list of your messages. More than one message list might appear on your device. Click Options to view the main list of device options. You can also access additional options from the menu in each application. Click Address Book to view your contact list or add a new contact. Click Help to view the user guide for your device.
missed calendar reminder receiving data voice mail message roaming Bluetooth® technology is turned on paired with Bluetooth enabled device Message list status indicators unopened message MMS message opened message sent message message with an attachment message is sending message is high priority message not sent SMS text message 21
Phone status indicators missed call received call placed call Wireless network coverage indicators Indicators on the Home screen display the wireless coverage level for the area in which you are using your BlackBerry® device. A wireless coverage level might limit the use of some device features. You can use the phone, send and receive email, PIN, SMS text, and MMS messages, and use the browser with a high-speed data connection.
You can only make emergency calls. Your connection to the mobile network is turned off. You are not in a wireless coverage area. You can send and receive email messages and use the browser using a Wi-Fi® connection instead of a mobile network connection. Your connection to a Wi-Fi network is turned on, but you are not in a Wi-Fi coverage area.
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Start using your device Make a call 1. On the Home screen or in the phone, perform one of the following actions: • Type a phone number. • Type part of a contact name. Highlight a contact or phone number. 2. Press the key. To end the call, press the key. Send an email message 1. In a message list, press the key. 2. Click Compose Email. 3. In the To field, perform one of the following actions: • Type an email address. • Type a contact name. • Type part of a contact name. Click a contact. 4.
5. Click the trackball. 6. Click Send. Note: If your BlackBerry® device is associated with more than one email address, in the Send Using field, you can set the email address that you want to use to send the email message. Send an SMS text message 1. In a message list, press the key. 2. Click Compose SMS. 3. Perform one of the following actions: • If the contact is not in your address book, click [Use Once]. Type an SMS phone number (include the country code and area code) or an email address.
Add a contact 1. In the address book, press the 2. 3. 4. 5. key. Click New Address. Type the contact information. Click the trackball. Click Save. Visit a web page 1. In the browser, press the key. 2. Click Go To. 3. Perform one of the following actions: • Type a web address. Press the key. • Highlight a web address. Press the key. • Highlight a web address. Press the key. web address. Press the key. Click Edit. Change the 4. Click OK.
Pair with a Bluetooth enabled device Some Bluetooth® enabled devices have passkeys that you must type before you can pair with them. 1. In the Bluetooth setup application, click OK. 2. Click a Bluetooth enabled device. 3. If required, type the passkey for the Bluetooth enabled device on your BlackBerry® device. 4. If required, type the passkey for the Bluetooth enabled device on the Bluetooth enabled device.
Turn on the connection to the Wi-Fi network 1. On the Home screen or in the application list, click Manage Connections. 2. Select the Wi-Fi check box. Connect to a Wi-Fi network By default, new Wi-Fi® profiles appear at the bottom of your Wi-Fi profile list. 1. On the Home screen or in the application list, click Set Up Wi-Fi. 2. Perform one of the following actions: • Click Scan for Networks. Click a network. • Click Manually Add Network. Type the network name. Click Add. 3.
About using your device with a computer You can install the BlackBerry® Desktop Software on your computer and connect your BlackBerry device to your computer to perform any of the following actions: • Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your device and your computer. • Synchronize certificates between your device and your computer. • Back up and restore device data. • Transfer files between your device and your computer. • Add applications to your device.
Installation prerequisites • Intel® compatible 486 or higher computer that is compliant with USB 1.1 or later • Microsoft® Windows® 2000, or later • available USB port • CD drive Install the BlackBerry Desktop Software 1. 2. 3. 4. 5. 6. 7. Verify that your BlackBerry® device is not connected to your computer. Insert the BlackBerry User Tools CD into the CD drive on your computer. Click BlackBerry Desktop Software. In the drop-down list, click a language. Click OK. Click Next.
• If you do not want to use the BlackBerry Desktop Software to synchronize certificates between your device and your computer, select the Typical option. Click Next. • If you want to use the BlackBerry Desktop Software to synchronize certificates between your computer and your device, select the Custom option. Click Next. In the Certificate Synchronization dropdown list, click This feature, and all subfeatures, will be installed on local hard drive. 11. Complete the instructions on the screen. 12.
For more information about using the media manager tool, see the Media Manager Online Help. About accessories You can buy accessories such as batteries, carrying solutions, headsets, and charging solutions for your BlackBerry® device. Contact your wireless service provider or visit www.shopblackberry.com for more information. CAUTION: Use only accessories that Research In Motion has approved for use with your device model. Use of other accessories might invalidate your warranty and might be dangerous.
or guarantee whatsoever for applications that you add to your device and assumes no liability for them. Insert a media card Use a microSD media card to extend the memory available on your BlackBerry® device for storing media files such as videos, ring tones, pictures, or songs. The media card might be sold separately from your device. 1. 2. 3. 4. 5. Press the battery cover release button. Slide off the battery cover. Slide the media card holder door toward its hinges to unlock it.
Figure 10. Insert the media card Find more information • To view the user guide for your BlackBerry® device, click Help in the application list or in an application menu. • To view the BlackBerry 101 tutorial, user guide, safety and product information booklet, or software license agreement and warranty for your device, insert the BlackBerry User Tools CD that came with your device into the CD drive on your computer.
• To try a free 30-minute introductory training course (available in English only) for your device or to purchase additional training, visit www.blackberry.com/ go/onlinetraining. • To find information about your wireless network or your wireless service plan, visit your wireless service provider web site. • To find software, games, and accessories for your device, visit www.discoverblackberry.com.
Troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted in your BlackBerry® device correctly. • Verify that you have turned on the connection to the wireless network. • Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again.
• Verify that the connection options in the Setup Wi-Fi application are correct. If you have already verified these options, verify that the advanced connection settings for the Wi-Fi network are correct. • If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your device to scan for available Wi-Fi networks. • If your wireless service provider supports UMA, verify that your preferred network type is not set to WAN-only.
user name and password, use this information to log in. If you have not created a login user name and password, click Create New Account and complete the instructions on the screen. To associate your device with a Microsoft® Outlook® or IBM® Lotus Notes® work email account, you must visit the BlackBerry® Internet Service email setup web site using a browser on your computer. • Verify that the email address is associated with a supported email account (for example, a POP3 or IMAP email account).
type your work email address and the password provided by your system administrator to activate your device. • Select the I want to skip email setup option if any of the following situations apply: • A representative from the store where you purchased your device has already helped you to set up your email address. • You have already visited the email setup web site and have set up an email address using a browser on your computer.
• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area. • If the menu item for sending a message does not appear, verify that you have added an email address or PIN for your contact.
• If you created an email address or added an existing email address to your device using the email setup web site, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), use the email setup web site to send a service book to your device. • If you have not received a registration message from the wireless network, register your device.
• If you have traveled to another country and you have not changed your smartdialing options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off. • If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is set as the primary number.
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