Getting Started Guide

I cannot make or receive calls

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network.

• If you have traveled to another country and you have not changed your smart-

dialing options, dial the full phone number, including the country code and

area code, for your contact.

• If you are not receiving calls, verify that call forwarding is turned off.

• If you have more than one phone number associated with your device, you can

receive calls to the active phone number only.