User guide

Portugal: www.mobileemail.vodafone.pt

Romania: www.mobileemail.vodafone.ro

Serbia: www.mobileemail.co.yu

Singapore: www.m1.blackberry.com

Slovenia: www.mobileemail.vodafone.si

South Africa: www.mobileemail.vodafonesa.co.za

Spain: www.mobileemail.vodafone.es

Sri Lanka: www.mobileemail.vodafone.lk

Switzerland: www.mobileemail.swisscom.ch

Turkey: www.mobileemail.vodafone.com.tr

United Kingdom: www.mobileemail.vodafone.net

I cannot send or receive messages

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network. If you

are not in a wireless coverage area, your device should send the messages when

you return to a wireless coverage area.

• If you created an email address or added an existing email address to your device

using the email setup screen in the setup wizard, verify that you have received

an activation message on your device from the BlackBerry® Internet Service. If

you have not received an activation message (the message might take a short

period of time to arrive), in the setup wizard, open the email setup screen to send

a service book to your device.

RIM Confidential and Proprietary Information - Internal Use Only