User Guide BBF100-1 BBF100-6
User guide Contents Setup and basics...............................................................................................................4 Your device at a glance..................................................................................................................................4 Insert the SIM card........................................................................................................................................5 Insert a media card...............................
User guide Organising your home screen.......................................................................................................................28 Messages....................................................................................................................................................30 Camera.......................................................................................................................................................31 Clock...........................
Setup and basics User guide Setup and basics Your device at a glance Microphone Headset connector Receiver Front camera Notification LED Sensors Volume up/down key Power key Convenience key Home key Back key Recents key Space key (Fingerprint sensor) USB Type-C Microphone 4 Speaker
User guide Setup and basics Insert the SIM card Your device uses a nano SIM card. If you don't have a SIM card or don't have the right type of SIM card, contact your service provider. CAUTION: Do not use a larger SIM card that has been cut to a smaller size. Your device might not recognise it, or the SIM card might get stuck because it is thicker than a nano SIM card. 1. Release the tray by pushing the tip of the tool (provided in the box) into the hole on the right side of your device.
Setup and basics User guide 4. Put the SIM card in the tray. BBF100-1 Single SIM version BBF1006 Dual SIM version 5. Push the tray back into the slot. Insert a media card If you want more storage for pictures, videos, music, and documents, you can insert a media card (microSD card). 1. Release the tray by pushing the tip of the tool (provided in the box) into the hole on the right side of your device. If you don't have the tool that came with your device, you can also use a paper clip. 2.
User guide Setup and basics 4. Put the media card in the tray. 5. Push the tray back into the slot. Charging the battery Connect the battery charger to your phone and power source respectively. Tip: To reduce power consumption and energy waste, when the battery is fully charged, disconnect your charger; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc.
Setup and basics User guide Turn your device on or off Press and hold the Power on/off key (on the right side of your device). • To turn off your device, tap Power off. • To turn your device off and then on again, tap Restart. Turn off the screen Press the Power on/off key (on the right side of your device). To turn the screen back on, press the Power on/off key, or tap the screen twice. Move between home screens You can move between your home screens with a gesture on the screen.
User guide Setup and basics Touch screen gestures Take a moment to learn the common gestures that you can use on the touch screen. Wake up your device Tap the screen twice. Select items Do any of the following: • To select an item, tap it. If the item can be opened, it opens. • To select multiple items, such as photos that you want to share or email messages that you want to delete, touch and hold one item, then tap additional items. To clear an item, tap it again.
User guide Setup and basics Scroll or move between items Slide your finger to scroll through a list or move between items, such as photos. Check your notifications You can check your latest notifications (for example, email messages and text messages) at any time. Swipe down from the top of the screen. Tap a notification to open it or pull down to see more notifications. Open Quick Settings You can open Quick Settings to turn on or turn off common settings such as Wi-Fi and aeroplane mode.
User guide Setup and basics Use a slider If a slider appears on your screen you can progress through a file, such as a song or video, or adjust a setting, such as the screen brightness. Drag the slider handle to the right or left. Zoom in to or zoom out from the screen If you want to see something in more detail, such as a photo or part of a map, you can magnify the image. To zoom in, slide two fingers apart. To zoom out, slide two fingers together.
Setup and basics User guide Keyboard Delete key Enter key Custom key Universal shortcut key alt key Shift key Space key sym key Select text To select a word, double-tap it or touch and hold it. To select more, or to change your selection, drag the selection handles and . Switch the cursor Double-tap the keyboard and then swipe left or right to switch the cursor. Delete a word Quickly swipe left on the keyboard to delete a word.
User guide Setup and basics Type numbers and symbols Press the sym keyboard once to display the symbols soft keyboard, press twice to display the numbers soft keyboard, press again to hide the soft keyboard. Cut, copy, and paste text When you select text, a text menu appears. Tap Cut or Copy, and then touch and hold where you want to paste the text, tap Paste. Switch your input language 1. To turn on input languages, swipe down from the top of the screen.
Setup and basics User guide List view • T key: scroll to top of the list • B key: scroll to bottom of the list Calendar • T key: today • W key: week view • M key: month view • D key: day (agenda) view • A key: Agenda view • S key: Search • P key: Previous view (previous month, previous week, …) • N key: Next view (next month, next week, …) • G key: Goto (a day) • C key: Create new appointment Custom key To customise the key, do the following: 1. Swipe down from the top of the screen. 2.
Setup and basics User guide • The APPS tab includes a complete list of the apps installed on your device, including apps that you download from Google Play™. • WIDGETS are like miniature apps that you can often interact with on the home screen. For example, the BBM widget shows a small view of your current chats. The Bookmarks widget shows all of the websites that you have bookmarked so that you can open them right from the home screen. • SHORTCUTS help you perform the tasks that you do most often.
Setup and basics User guide About pop-up widgets Pop-up widgets are associated with the apps that you add to the home screen. When you add an app that includes a pop-up widget, an indicator appears beneath the app icon ( ). Pop-up widgets are useful because they allow you to have widgets that don't take up space on the home screen. Turn on pop-up widgets 1. On the home screen, touch and hold an empty area of the screen, and then tap . 2. Select the Pop-up widgets checkbox.
Setup and basics User guide If you set up a key to open an app or use a shortcut, to turn off the key, do the following: 1. On the Keyboard shortcuts screen, tap an action. 2. Tap Delete. Universal shortcut key You can quickly launch the Calendar or Note apps, or perform a specified action by typing the simultaneously.
Phone and voice User guide Phone and voice Phone icons During a call Icon Description Mute your microphone Tip: You can also press the Convenience key to mute your microphone. Show the dial pad Turn on the speakerphone Make another call Make a video call Put a call on hold Make a one way camera video call Swap the calls Merge calls to start a conference call Split a conference call into multiple calls Find your own phone number 1. Swipe down from the top of the screen. 2.
Phone and voice User guide Change your ringtone 1. Swipe down from the top of the screen. 2. Tap > Sound > Phone ringtone. 3. Tap a ringtone, and then tap OK. Tip: To use a song or a custom sound as your ringtone, move the .mp3 file you want to use to the Ringtones folder on your device. You might need to install a file manager app from the Google Play™ store first. Making calls Make a call 1. In the Phone app, tap . 2. Enter the number. 3. Tap . Call a recent number 1.
Phone and voice User guide Show or hide your number on outgoing calls Depending on your service provider, this feature might not be supported. 1. In the Phone app, in the upper-right corner of the screen, tap . 2. Tap Settings > Calls > Additional settings > Caller ID. 3. Tap Show number or Hide number. View your call history You can view past outgoing, incoming, and missed calls on the History screen. 1. In the Phone app, in the upper-right corner of the screen, tap > Call history.
Phone and voice User guide When you dismiss a call by sending a quick response, the caller is sent to voicemail. If you do not have voicemail, the caller receives a busy signal instead. Change your default quick response messages You can create your own quick response messages to replace the available defaults. 1. In the Phone app, in the upper-right corner of the screen, tap > Settings > Quick responses. 2. Tap the quick response you want to change. 3. Type a new message. 4. Tap OK.
Phone and voice User guide Blocking calls Block incoming calls When you block calls, you won't receive calls or texts from the specified blocked phone number. Contact your service provider for more information. 1. In the Phone app, in the upper-right corner of the screen, tap > Settings > Call blocking. 2. Tap ADD A NUMBER, enter a blocking phone number, tap BLOCK. 3. Tap > UNBLOCK to remove the blocked number.
Phone and voice User guide 3. Tap Enable FDN. 4. Enter the SIM security code provided to you by your service provider. 5. Tap OK. 6. Tap FDN list > > Add contact. 7. Type a name and phone number. 8. Tap SAVE. Add a contact or number to your speed dial list Contacts that you add to your speed dial list appear in the 1. In the Phone app, tap tab in the Phone app. . 2. Tap the picture or letter beside a contact's name. 3. Tap .
Phone and voice User guide 1. In the Phone app, in the upper-right corner of the screen, tap . 2. Tap Settings > Calls > Call forwarding > Voice or Video. 3. To change the number that your calls are forwarded to, tap a call forwarding option and type a number. Start a conference call 1. While on a call, make or answer another call. . 2. To merge the calls, tap Answer a second call while already on a call Verify that call waiting is turned on. 1.
Phone and voice User guide LTE calling Turn on Voice over LTE and LTE video calling Voice over LTE and LTE video calling provide high-definition voice and video calling using 4G LTE connections. To use LTE video calling, you must turn on Voice over LTE. Depending on your service provider, this feature might not be supported. For more information, contact your service provider. 1. Swipe down from the top of the screen. 2. Tap . 3.
Phone and voice User guide Share video one way During a voice call, you can share video with the contact you're talking to, if they also have the LTE video calling feature, but the contact doesn't have to share video with you. During a voice call, tap One way camera. Answer an LTE video call When you receive a video call, do one of the following: • To answer the call as a video call, swipe up to answer a video call.
Phone and voice User guide Voicemail Set up your voicemail Depending on your service provider, this feature might not be supported. Contact your service provider for more info. 1. In the Phone app, in the upper-right corner of the screen, tap . 2. Tap Settings > Voicemail. 3. To set up voicemail, tap Advanced settings > Setup. If the Voicemail number field is blank, tap Voicemail number, and then enter your voicemail access number.
User guide Applications and features Applications and features Download an app from Google Play™ 1. Open the Google Play™ store app. 2. If necessary, sign in with your Google™ account. 3. Browse or search for an app that you want to download. 4. Tap the app, and then tap Install. Organising your home screen Move an app, a widget, or a shortcut around 1. Touch and hold an app, a widget, or a shortcut, and then drag it to a new spot. 2. Release your finger.
Applications and features User guide Change the default home screen Change the home screen that is displayed when you turn on your device or when you tap Note: You might have to tap . twice to open your default home screen. 1. On the home screen, touch and hold an empty area on the screen. 2. Above the home screen that you want to set as your default, tap . Delete a home screen If you're not using one of your home screens, you can delete it.
Applications and features User guide If you remove an app from the home screen, the app is still installed on your device, and you can open the app from . 1. Touch and hold an app, a widget, or a shortcut. 2. Drag the app, widget, or shortcut towards the top of the screen. • To uninstall an app, drag the app towards Uninstall. • To turn off an app, drag the app towards Disable. • To remove an app, a widget, or a shortcut from the home screen, drag the app towards Remove.
Applications and features User guide • To attach an audio message you're about to record, tap • To attach your location, tap 5. Tap , and then touch and hold to record the audio. . . Note: If you close the screen while composing a message, it is saved as a draft. You can tap on the conversation to resume typing the message. Delete a message 1. In the Messages app, touch and hold the message. 2. Tap > Delete. Manage conversations 1.
Applications and features User guide The telescopic camera is mainly used outdoors to provide a 2x optical zoom, and also helps to generate a depth map when in Portrait mode. 1. Tap > Camera. 2. Tap > Portrait. 3. Move the device away from you up to a maximum of 2.5 metres, until the screen shows 4. Tap . to take a photo. Private capture photos User can take a picture or video by tapping the fingerprint sensor.
Applications and features User guide 4. Tap OK. Create or delete an alarm In the Clock app, do one of the following: • To create an alarm, tap > . • To delete an alarm, under the alarm that you want to delete, tap > . Tip: You can add labels to your alarms to help you remember what each alarm is for. Change your alarm ringtone 1. In the Clock app, tap . 2. Under the alarm you want to change, tap > . 3. Select a ringtone. 4. Tap . Set an alarm for multiple days 1.
Applications and features User guide Set the Clock Set your home time zone 1. In the Clock app, tap > Settings. 2. Tap Home time zone. 3. Tap a time zone. Tip: If you would like the clock to update automatically to your current location's time zone when you're travelling, turn on the Automatic home clock switch. View the time for other locations You can view the time for multiple locations on the clock screen. 1. In the Clock app, tap 2. Tap . . 3.
Applications and features User guide 2. To start the stopwatch, tap . • To pause the stopwatch, tap • To restart the stopwatch after it's been paused, tap . • To add a lap, tap LAP. • To reset the stopwatch, tap RESET. again. Set the Timer 1. In the Clock app, tap . 2. Enter the time in hours, minutes, and seconds. For example, if you want to set an hour-long timer, type 1 00 00. 3. To start the timer, tap .
Applications and features User guide Do more with your search results You can perform a variety of actions with items in your search results right in the search results screen. The actions available to you depend on the type of item. For example, if one of the search results is an app, you can open the app directly from the search results screen. 1. Tap a search result. 2. If necessary, tap an action.
User guide Applications and features Get directions Type map, and then select Get directions to enter the name of a business or address. Create a note Type note or memo, and then select Create a note or Notes to enter a title for the note or view your notes list. Create a task Type task and then select Tasks to enter a title or view your tasks list.
Applications and features User guide Turn location services on or off 1. Swipe down from the top of the screen. 2. Tap > Security & Location > Location. 3. At the top of the screen, turn the switch on or off. Change location modes With location modes, you can set how accurately your device detects your location. You can choose from the following location modes: • High accuracy: Uses GPS, Wi-Fi networks, mobile networks, and Google™ location services to find your location accurately.
Applications and features User guide • Visit the Maps for mobile Help Centre at support.google.com/gmm/android. Google Chrome™ and Downloads Find help for Google Chrome™ Visit the Chrome for Android Help Centre or, in Google Chrome™, tap > Help & feedback. Downloads You can use the Downloads app to manage files that you download from email, BBM messages, hangouts, Google Chrome™, and more. Streamed music and videos don't appear in the Downloads app.
Applications and features User guide Install a printing service 1. Swipe down from the top of the screen. 2. Tap > Connected devices > Printing. 3. Tap Add service. 4. Tap the service that's compatible with your printer, and then tap Install. To find a compatible service, find your wireless printer's brand or consult its user guide. 5. Tap twice. 6. T ap the printer service that you just installed.
Settings User guide Settings Change your device settings 1. Swipe down from the top of the screen. 2. Tap a setting or, to see more settings, tap Tip: To find a setting quickly, tap . , and then type the setting that you're looking for. Customise the quick settings menu 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap . 3. Drag a setting icon to another position, and then release your finger. 4.
Settings User guide Dismiss a notification 1. Swipe down from the top of the screen with one finger. 2. Swipe left or right on a notification. Note: To dismiss all of your notifications at once, tap Clear all. Change the volume of your notifications You can quickly access the volume sliders for ring, notifications, media, and alarms when you press the "Volume up/down key" and then tap . You can also customise the volume from the device settings screen. 1.
Settings User guide Turn off all sounds and notifications Do not disturb lets you quickly silence your device when you don't want to be interrupted, like in a cinema or during an important meeting. You can also choose to receive only certain notifications, like calls or alarms. Turn on Do not disturb 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap Do not disturb. 3. Tap Total silence, Alarms only, or Priority only. 4.
Settings User guide 4. If necessary, change the rule's settings. 5. If necessary, tap the switch at the top of the screen to turn on the rule. Customise notifications for an app To change notification sounds and vibration settings for a specific app, look in the Settings screen inside the app. For example, if you want to turn off notification sounds for new emails, open BlackBerry Hub, open the Settings screen, and change the notification settings for your email account.
Settings User guide Add owner info to your lock screen You can add your name, a personal message, or any other information that displays on your device when the screen is locked. 1. Swipe down from the top of the screen. 2. Tap > Security & Location > Lock screen preferences > Lock screen message. 3. Type your name or the message you want to display on the lock screen and tap SAVE.
Settings User guide 3. Do one of the following: • To add an event, task, contact or widgets, tap • To compose an email, tap . . Customise the BlackBerry Productivity Tab settings You can adjust the BlackBerry Productivity Tab to best suit your needs and find what works for you. 1. Swipe in on the tab toward the centre of the screen. 2. Tap , and then do any of the following: • To remove the tab from your screen, tap Remove.
Settings User guide 6. Do any of the following actions: • To share a file, tap • To copy a file or folder, tap • To delete a file or folder, tap , and then select how you want to share the file. > Copy to..., and then select where you want to copy the file to. Tap Copy. . Tip: To select multiple files or folders, touch and hold a file or folder, and then tap each additional file or folder.
Settings User guide Remove a media card 1. Do one of the following: • Turn off your device. • Swipe down from the top of the screen. Tap > Storage. Tap your media card. Tap • Swipe down from the top of the screen. Tap > Storage. Tap > Storage settings > Eject. to unmount the media card. 2. R elease the tray by pushing the tip of the tool (provided in the box) into the hole on the right side of your device.
User guide Settings • To delete files that you don't need, tap a category or tap Files. Navigate to a file. Touch and hold the file. Tap any . additional files that you want to delete. Tap • To delete temporary files from your device by clearing your cache, tap Cached data > OK. Transfer files between your computer and device using a USB connection 1. Using a USB cable, connect your device to your computer. 2.
Settings User guide Icon Description The amount of solid colour indicates the strength of the mobile signal. If the signal is weak, your device might use more power to try to maintain the connection. Your device is connected to the mobile network and can access all of the features of your mobile network plan. Your device is connected to the network type shown, but the network functionality is limited.
Settings User guide Turn on aeroplane mode When you turn on aeroplane mode, all of the connections on your device turn off. 1. Swipe down from the top of the screen. 2. Tap > Network & Internet. 3. Turn on the Aeroplane mode switch. After you turn on aeroplane mode, you can turn on certain connections, such as Wi-Fi or Bluetooth technology. This feature allows you to connect to a Wi-Fi network on an aeroplane, for example.
Settings User guide 2. Tap > Network & Internet > Mobile networks > Network. 3. Tap a network. Turn off data services over the mobile network To turn off data services, you must have a SIM card in your device. If you turn off data services, your device can't send or receive data over the mobile network and many features and apps might not work correctly. 1. Swipe down from the top of the screen. 2. Tap > Network & Internet > Data usage. 3. Turn off the Mobile data switch.
Settings User guide 5. Tap > Save. To reset the default APN settings, tap > Reset to default. Change your wireless service plan To change your wireless service plan, you must have a SIM card in your device. Depending on your service provider, you might not be able to change the details of your wireless service plan from your device. 1. Swipe down from the top of the screen. 2. Tap > Network & Internet > Data usage > Mobile data usage.> . 3. Turn on the Set data limit checkbox. 4.
Settings User guide 5. If necessary, do one of the following: • Enter the password for the Wi-Fi network, and then tap Connect. • To connect to a Wi-Fi network at work, enter your username and password, and then tap Connect. • To connect to a public network, tap the sign-in notification and, if necessary, accept the licence agreement. If necessary, tap > Use this network as is.
Settings User guide Delete a saved Wi-Fi network If you don't want your device to connect to a Wi-Fi network automatically, you can delete the information used to connect to the network. 1. Swipe down from the top of the screen. 2. Tap > Network & Internet > Wi-Fi. 3. Turn on the switch. 4. Tap a network, and then tap Forget. Set a static IP address for a Wi-Fi connection You must be within range of your Wi-Fi network to change the IP settings.
Settings User guide Advanced Wi-Fi connection settings Setting Description Network notification Turn on this switch to receive a notification when your device is within range of a public Wi-Fi network. Install certificates Tap this option to install digital certificates that can identify your device when, for example, your device connects to VPN or a Wi-Fi network. Wi-Fi Direct Tap this option to connect with available Wi-Fi Direct compatible devices.
Settings User guide Try more advanced troubleshooting options: • Try choosing a different authentication type. Swipe down from the top of the screen. Tap Wi-Fi. Touch and hold the Wi-Fi network, and then tap Modify network. > Network & Internet > • Check that the time on your device is correct and synchronised with the network time.
Settings User guide Change the name of your device for Bluetooth connections If you turn on Bluetooth technology, the name of your device is visible to other Bluetooth enabled devices nearby. 1. Swipe down from the top of the screen. 2. Tap > Connected devices > Bluetooth. 3. Tap Device name. 4. Enter a new name for your device. 5. Tap Rename. Change the settings for a paired Bluetooth enabled device Some Bluetooth enabled devices support more than one Bluetooth feature.
Settings User guide Profile Description Advanced Audio Distribution Profile (A2DP) This profile allows your device to stream audio files to Bluetooth enabled devices that support stereo audio, such as stereo headsets, speakers, and car kits. Audio/Video Remote Control Profile (AVRCP) This profile allows you to use the buttons on a Bluetooth enabled device, such as a headset, to perform actions such as adjusting the volume or playing the next or previous media file on your device.
User guide Settings Troubleshooting: Bluetooth connections I can't pair my device with a Bluetooth enabled device • Check that your device and the device that you want to connect to have Bluetooth technology turned on. • To scan again for nearby Bluetooth enabled devices, on the Bluetooth screen, tap Pair new device. • If your Bluetooth enabled device requires a passkey and you don't know what the passkey is, try 0000 or 1234, or check the documentation that came with your Bluetooth enabled device.
Settings User guide 2. Tap the back of your device against the back of another NFC-enabled device or an NFC tag. 3. To send a file, if necessary, touch your device screen. When the devices connect, you might hear a sound or your device might vibrate. Tip: If you can't share content, try using the Android™ Beam feature. Open a screen that shows what you want to share. Tap > Share > Android Beam. Complete the instructions on the screen. Change the NFC settings 1.
Settings User guide 3. Do one of the following: • Connect your device to another device using an appropriate cable, and then turn on the USB tethering switch. • Turn on the Bluetooth tethering switch, and then connect your device to another device using Bluetooth technology. To stop sharing your Internet connection, turn off the USB tethering or Bluetooth tethering switch.
Settings User guide • Your service provider might not allow the use of the Mobile hotspot feature while roaming. For more information, check your wireless service plan or contact your service provider. • If you're using your device for work, your organisation might not allow the use of the Mobile hotspot feature. For more information, check with your administrator.
Settings User guide Connect to a VPN automatically To connect to a VPN automatically, the VPN must support always-on mode. 1. Swipe down from the top of the screen. 2. Tap > Network & Internet > VPN. 3. Tap > Always-on VPN. 4. Complete the instructions on the screen. To turn off always-on mode, on the VPN screen, tap > Always-on VPN > None > OK. Change or delete a VPN profile 1. Swipe down from the top of the screen. 2. Tap > Network & Internet > VPN. 3.
Settings User guide Data usage Data usage refers to the amount of data that your device uploads and downloads when it is connected to the wireless network. If you share your device with others, you can monitor the amount of data used by the device owner, guest, and any user profiles on the device. Only the device owner can change the data usage settings. If you exceed the data limit of your plan, your service provider might charge you additional fees.
Settings User guide 4. Turn Billing cycle > Set data limit switch, and then tap OK. 5. Tap Data limit, enter the limit number, and then tap SET. Stop sending background data over the mobile network To reduce the amount of data that your device uses when connected to the mobile network, you can stop apps and services from sending data when you aren't actively using the app or service.
Settings User guide Charge your device CAUTION: Use the charging accessory that came with your device, or a charger specifically approved by BlackBerry for use with your device. Other chargers might not provide adequate power and might damage your device. 1. Insert the cable into the port on your device. 2. Plug the charger into a power outlet. Keeping your battery charged Your device uses a lithium-ion battery.
Settings User guide About the battery edge indicator When turned on, the battery edge indicator appears as a strip of colour on the right edge of the screen. The strip grows and transitions from red to yellow to green as your device charges. When your device is charging, the indicator displays the percentage of your current battery power. To avoid disturbing you, the indicator automatically disappears when the room is dark or when your battery power level reaches 100%.
Settings User guide Dim the screen 1. In the device's settings, tap Display > Brightness level. 2. On the slider, drag the slider handle to the left. Turn down the volume 1. In the device's settings, tap Sound. 2. On the Media volume, Alarm volume, Ring volume, or Notification volume sliders, drag the slider handle to the left. Turn off key press feedback 1. In the device's settings, tap System > Languages & input > Keyboard settings > BlackBerry Keyboard > Key press feedback. 2.
Settings User guide Device and battery safety You should use only the battery that BlackBerry specifies for use with your particular BlackBerry device model. If you use any other battery, you might invalidate any warranty provided with your device. CAUTION: There is a risk of explosion if the battery is replaced with an incorrect battery type. Do not try to replace your nonremovable battery. Only qualified service personnel should perform repairs or battery replacements in your device.
Settings User guide Change the screen brightness 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Drag 3. Tap to the left or right. Or > Display > Brightness level, then drag to the left or right. Change your font size 1. Swipe down from the top of the screen. 2. Tap > Display > Font size. 3. Tap the text size that you want to use.
Settings User guide Double tap to wake If this feature is turned on, you can tap the screen twice to wake up your device, or tap an empty area on the home screen twice to turn off the screen. 1. Swipe down from the top of the screen. 2. Tap > Display. 3. To turn this feature on or off, tap the Tap to wake switch. Cast your screen Using Chromecast™ or a Wi-Fi CERTIFIED Miracast device, you can display your device's screen on your TV.
Settings User guide On the lock screen, tap to do the following: 1. Tap to add the current wallpaper to Favourites. It will appear more often on your lock screen. 2. Tap to keep the current wallpaper pinned. 3. Tap to stop the current wallpaper instantly if dislike it. Use your device as a flashlight 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap . 3. To turn off the flashlight, tap .
Settings User guide Meeting profile Press the convenience key to display the following shortcuts automatically during meeting events. 1. Tap Meeting profile. 2. Turn on the Meeting profile switch. Home profile Press the convenience key to display the following shortcuts automatically when connected to a particular Wi-Fi network. 1. Tap Home profile. 2. Turn on the Home profile switch. 3. Tap to the right of Set home Wi-Fi network. 4. Tap to add home Wi-Fi connections.
Settings User guide Delete an account 1. Swipe down from the top of the screen. 2. Tap > Users & accounts. 3. Tap the type of account that you want to delete, and if necessary, tap the account. 4. Tap REMOVE ACCOUNT. Accessibility About accessibility features on your device Your device comes with several well-established accessibility aids for people with disabilities. For more information on the following features, visit Android Accessibility Help.
Settings User guide • If your device has a physical keyboard, keyboard shortcuts and speed dial allow you to assign actions and phone numbers to specific keys. • If you are using PRIV, you have the option of using the touch screen keyboard, or the slide-out keyboard with tactilely discernible keys. • Alerts and notifications can be customised using tone, vibration, onscreen alerts, or the LED indicator.
User guide Settings Users About users The users feature lets you share your device with others while keeping your personal or work information private. For example, users that you add to your device can't access your info, such as your email, contacts, pictures, apps, and more. By default, your device is set up with a device owner and a guest. You can also add more user profiles to your device. To improve privacy between users, each user should set up a screen lock.
Settings User guide Add user A user profile creates a separate space on your device for another person to use and customise. For example, the user can add a Google™ account or download apps, wallpaper, and music without seeing the device owner or other users' account info, apps, and data. 1. Swipe down from the top of the screen. 2. Tap > Users & accounts > Users > Add user. 3. Tap OK. 4. Tap SET UP NOW. 5. If necessary, to wake up your device, swipe up from the bottom of the screen. 6.
Settings User guide 3. Do any of the following: • Beside the guest profile, tap • Beside a user profile, tap . Tap the Turn on phone calls switch. . Tap the Turn on phone calls & SMS switch. Delete a user or guest When you delete a user from your device, you permanently delete the user's space and all of the apps and data in it. The user is no longer available from the list of users.
Settings User guide Backup method Description Android™ Backup Service With Android™ Backup Service, you can back up your data to your Google™ account. If you must replace your device unexpectedly (for example, if your device is damaged, lost, or stolen), you can restore your data on a device running Android™.
Settings User guide Change the Google™ account that you use to back up device data If you have more than one Google™ account, or if you start using a new Google™ account, you can change the account that you use to back up your data. 1. Swipe down from the top of the screen. 2. Tap > System > Backup > Account. 3. Tap an account. If you haven't added the account to your device yet, then follow the prompts to add the account. 1. Swipe down from the top of the screen. 2.
Settings User guide 4. If necessary, enter your screen lock. 5. When prompted, tap ERASE EVERYTHING. I can't get out of safe mode To get out of safe mode, press and hold the Power on/off key (on the right side of your device). Tap Restart. Update your device software Updating your device software to the latest version can help your device stay secure and run as expected. Do one of the following: 1.
User guide Security Security Locks, passwords, and protecting your data There are several types of locks, PINs, and security features that you can use to help protect the data on your device. If you use your device for work, your organisation might have security rules in place. The organisation might require you to enter a password to unlock your device or might prevent you from using the Smart Lock feature.
Security User guide SIM card PIN You can set up a PIN for your SIM card, which you can use to help prevent unauthorised use of your SIM card in another device. For example, if you lose your SIM card and someone tries to use it in another device, the SIM card can't be used unless the PIN is entered correctly.
Security User guide 2. Tap > Security & Location > beside Screen lock. 3. Do any of the following: • To lock your device automatically after a certain amount of inactive time, tap Automatically lock, and then tap an interval. • To lock your device when you press the Power on/off key, turn on the Power key instantly locks switch. • To delete your device data automatically after ten unsuccessful attempts to unlock the device, turn on the Automatically wipe switch.
Security User guide About Smart Lock The Smart Lock feature makes it easy for you to unlock your device.
Security User guide 4. Do any of the following: • Tap Trusted devices. Tap a device, and then tap Remove trusted device. • Tap Trusted places. Tap a location, and then tap Turn off this location. • Tap Trusted face. Tap Remove trusted face, and then tap Remove. • Tap Voice Match. Turn off the Voice Match switch. • Tap On-body detection. Turn off the switch. 5. If you turn off all of your Smart Lock settings, you should also turn off the Smart Lock trust agent: • a.
Security User guide Store your smart card password on your device You can set up your device to store your smart card password temporarily, so that you don't have to enter it as often. To remove the password from your device cache, lock your device. 1. Swipe down from the top of the screen. 2. Tap > Security & Location > Smart Card. 3. Turn on the PIN Caching switch. Set or change the PIN for your smart card reader 1. Swipe down from the top of the screen. 2.
Security User guide • You might need to unlock your device using your screen lock the first time you connect to a trusted device or arrive at a trusted location. Locker The Locker app is designed to help you hide and protect your photos, apps, and sensitive files. Set Locker security password To access your Locker, you first need to set up security validation. 1. Tap > Locker. 2. Input Enter password. 3. Input Confirm password.
Security User guide Finding and protecting a lost device What to do if your device is lost or stolen If you have a remote device management app, such as Android™ Device Manager, set up on your device, visit the remote device management website and sign in.
Security User guide The Android™ Device Manager app is preloaded on your device. If someone you know loses an Android™ device, you can let that person log in to the Android™ Device Manager app to try to find the lost device. To learn more about how to set up and use Android Device Manager, visit support.google.com and search for Android Device Manager. Change your Android™ Device Manager settings 1. Swipe down from the top of the screen. > Security & Location > Find My Device. 2. Tap 3.
Security User guide 3. Do one of the following: • To view the permissions for an app, tap the app. • To view the permissions for an Android™ OS system app or service, tap service. > Show system, and then tap the app or 4. Tap an app. 5. Turn on or off a permission switch. To see a list of apps and system services that access a specific type of permission, from the Apps & notification screen, tap Special app access, and then tap a permission.
Security User guide Pin a screen Make sure that you have turned on the screen pinning feature. 1. Open an app or a screen that you want to pin to the foreground of your device. 2. Tap . 3. On the app or screen that you want to pin, tap To unpin a screen, touch and hold . . If necessary, enter your screen lock. Install a certificate Some Wi-Fi and VPN networks require your device to have a security certificate before the device can connect to the network.
Security User guide 5. Do one of the following: • To remove an installed certificate, tap REMOVE. • To turn off a system certificate, tap DISABLE. To turn on a certificate that you turned off, on the SYSTEM tab, tap the certificate. On the bottom of the certificate information screen, tap ENABLE. Turn off access to the usage info for apps Some apps and services monitor the active apps on your device. If you turn off access to this info, some apps might not work correctly. 1.
User guide Legal notice Legal notice Trademarks, including but not limited to BLACKBERRY and EMBLEM Design, are the trademarks or registered trademarks of BlackBerry Limited and used under licence by TCL Communication Ltd. Bluetooth is a trademark of Bluetooth SIG. Call2Recycle is a trademark of Call2Recycle, Inc. CTIA - The Wireless Association is a trademark of CTIA - The Wireless Association. GSM is a trademark of the GSM MOU Association. IEEE Std 1725, IEEE 802.11a, 802.11b, 802.11g, and 802.
