BlackBerry Curve 9310/9320 Smartphones Help Version: 7.
SWD-1817681-0213103320-001
Contents Quick Help.......................................................................................................................................................................................................... Getting started: Your smartphone..................................................................................................................................................................... Popular topics..............................................................................
Files and attachments........................................................................................................................................................................................ How to: Files....................................................................................................................................................................................................... 100 100 Media..............................................................................
Screen display..................................................................................................................................................................................................... How to: Screen display....................................................................................................................................................................................... 173 173 GPS technology......................................................................
Security............................................................................................................................................................................................................... How to: Security................................................................................................................................................................................................. 226 226 Service books and diagnostic reports........................................
Help Quick Help Quick Help Getting started: Your smartphone Find out about apps and indicators, and what the keys do on your BlackBerry smartphone.
Help Quick Help New in BlackBerry 7.1 BlackBerry 7.1 enhances the BlackBerry experience with new functionality and innovative apps. Wi-Fi calling If your wireless service provider supports Wi-Fi calling and you subscribe to this service, you can make and receive calls over the Wi-Fi network. For more information, see Wi-Fi calling, 197.
Quick Help Help You can now send multiple pictures at once using Bluetooth technology. For more information, see Send a file, 88. Conveniently send and receive a contact card (also known as a vCard) using Bluetooth technology, and save the received contact card into your smartphone's contact list. For more information, see Send contact cards using Bluetooth technology, 149. Picture enhancements When you rotate pictures in JPEG and PNG formats, the pictures are saved automatically in the rotated view.
Quick Help Help Keys on the front of your BlackBerry smartphone • Press and hold to open a pop-up menu. Menu • • • Open a menu. Select a highlighted menu item. Press and hold to switch applications quickly. Escape • • Return to the previous screen. Close the menu. Send • • Make a call. Answer a call. End/Power • • • End a call. Return to the home screen. Press and hold to turn on or turn off your BlackBerry smartphone. Keys on the top of your smartphone Lock Lock the keyboard.
Quick Help Help Keyboard Shift Capitalize letters. Alt Type the alternate character on a key. Symbol Open the symbol list. Backspace/Delete Delete the previous character or a selected item. Enter Select an item. Speakerphone Turn on or turn off the speakerphone during a call. Flashing LED The LED on the top of your BlackBerry smartphone flashes different colors to indicate different statuses. Flashing LED color Description Green You're in a wireless coverage area.
Quick Help Help Icons Application icons You can access your applications by clicking the icons on the home screen and in folders on the home screen. The initial view of the home screen displays icons for only some of the available applications. To view more application icons on the home screen, click All. Depending on your BlackBerry smartphone model, administrator, and wireless service provider, some applications might not be available.
Quick Help Help Windows Live Messenger for BlackBerry smartphones AOL Instant Messenger Service for BlackBerry smartphones Google Talk for BlackBerry smartphones Yahoo! Messenger for BlackBerry smartphones Browser Manage Connections Maps Help Password Keeper Voice Dialing Applications Applications folder Some applications might appear in this folder, including applications that you download.
Quick Help Help Documents To Go Files Social networking and mobile purchasing BlackBerry App World Social Feeds Facebook for BlackBerry smartphones Twitter for BlackBerry smartphones BlackBerry Device Software update A software update for the BlackBerry Device Software is available. A software update for the BlackBerry Device Software is being downloaded. A software update for the BlackBerry Device Software is ready to be installed. A software update for the BlackBerry Device Software is stopped.
Quick Help Help Depending on your BlackBerry smartphone model and wireless service provider, some of these icons might not appear. New item To clear this icon, open each item that has this indicator. Update is available in the BlackBerry App World storefront Sending data New item in the Social Feeds application Receiving data System is busy New BBM item New BBM Groups item To clear this icon, open each chat that has this icon.
Quick Help Help Text message with an attachment Message has been sent Text message Message has been delivered Message has been read Related information Hide the new or unread message indicator, 68 Battery power level icons These icons appear at the top of the Home screen and at the top of the screen in some applications. Full battery Battery is charging Low battery Typing icons These icons appear in the upper-right corner of the screen when you type.
Quick Help Help Event reminder Recurring appointment Meeting reminder Exception for recurring appointment Notes Camera icons These icons appear at the bottom of the screen in the camera. You can click these icons. View pictures Geotagging is turned on Geotagging is turned off Take another picture Flash is turned on Flash is turned off Automatic flash mode Scene mode Video camera These icons appear at the bottom of the screen in the video camera. You can click these icons.
Help Quick Help Your Home screen Home screen at a glance Use a picture as your smartphone wallpaper 1. On the Home screen, click the Media icon > Pictures icon. 2. Browse to a picture. 3. Press the key > Set As Wallpaper. Related information My display changed, 0 Add a shortcut to your home screen or Favorites panel You can add a shortcut to give yourself quick access to items such as frequently used websites, contacts, applications, files, podcast channels, or media categories. 1.
Quick Help Help Show, hide, or find an application icon Depending on your theme, you might not be able to hide some application icons. You can also hide optional BlackBerry Device Software updates. On the home screen or in a folder, do any of the following: • To see all your application icons, on the navigation bar, click All. key > Hide Icon. If the icon appears in other panels, you • To hide an application icon, highlight the icon. Press the can hide the icon in all panels or in the current panel only.
Quick Help Help My display changed, 0 Set the number of icons that appear on the Home screen 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon. Click Accessibility. Change the Home Screen Grid Layout field. Press the key > Save. Change what happens when you type on the Home screen Depending on your typing input language, you might not be able to use shortcut keys to open applications. 1. On the Home screen, press the key > Options.
Quick Help Help BlackBerry Internet Service and BlackBerry Enterprise Server Once you have a data plan, you must set up your email address or third-party instant messaging account in order to send and receive email messages, use third-party instant messaging applications, and use some browser options. If you are an individual user, when you set up your email address or instant messaging account, you are associating it with the BlackBerry Internet Service.
Help Quick Help • Internet Mail Account: Use this option to associate your BlackBerry smartphone with one or more existing email accounts (for example, Windows Live Hotmail) or to create a new email address for your smartphone. • Enterprise Account: If your administrator gave you an enterprise activation password, use this option to associate your smartphone with your work email account using the BlackBerry Enterprise Server.
Help Quick Help • If you want to synchronize media files that are protected with DRM, click Sync Media. 3. If necessary, type your smartphone password. Your smartphone appears as a drive on your computer. 4. On your computer, do one of the following: • Drag a file from a location on your computer to a folder on your smartphone. • Drag a file from a folder on your smartphone to a location on your computer.
Quick Help Help • Click a tone. • To use a song that is on your smartphone or on a media card, click All Music. Find and click a song. • To use a voice note that you recorded, click All Voice Notes. Find and click a voice note. • To use a preloaded alert, click All Alerts. Find and click an alert. 4. Press the key > Save. Related information I can't change the number of times that my smartphone rings, 0 Add or delete a contact alert, 124 Icons for sound and alert profiles, 123 View a location on a map 1.
Quick Help Help Turn on or turn off airplane mode You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more information, see the Safety and Product Information booklet for your BlackBerry smartphone. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. • To turn on airplane mode, click All Off. • To turn off airplane mode, click Restore Connections.
Quick Help Help For a complete list of indicators, visit www.blackberry.com/docs/smartphones. Click your smartphone model, and then click the Icon Guide. Remove the new item indicator Open each item that has this indicator. For example, to remove it from the Messages icon, click the icon. . Remove the unopened message indicator . In the Messages app, do one or more of the following: • Open all of your messages by clicking on them.
Quick Help Help Update your BlackBerry Desktop Software . Visit www.blackberry.com/desktopsoftware. Tips: Doing things quickly For full instructions, click the links under Related information at the bottom. Access popular options such as setting the alarm, viewing notifications, and turning on or turning off network connections. Highlight and click the areas at the top of the home screen. See all the apps and folders on the home screen, or minimize the panel and view the wallpaper.
Quick Help Help Close apps when you're finished with them. In an app, press the Turn off network connections you aren't using. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click a network connection to clear the checkbox. If your BlackBerry smartphone supports Wi-Fi, use Wi-Fi when you're in an area with reduced wireless coverage.
Quick Help Help Tips: Freeing space for your music, pictures, videos, and files You can store files in the built-in media storage on your BlackBerry smartphone or on a media card. Check how much storage is used by media files and documents. On the home screen, click the Media icon. Press the key > Memory Use. Delete unneeded files. On the home screen or in a folder, click the Files icon. Find and highlight a file. Press the key > Delete. Reduce the size of pictures you take and videos you record.
Quick Help Help Encrypt contacts and files. On the Home screen or in a folder, click the Options icon. Click Security > Encryption. Back up your smartphone data to your computer. Use the BlackBerry Desktop Software to back up your smartphone data to your computer. To download the BlackBerry Desktop Software, from your computer, visit www.blackberry.com/desktop and select the appropriate option for your computer. Back up your smartphone data to a media card. On the Home screen, click the Setup icon.
Quick Help Help Insert a period (.) Press the key twice. The next letter is capitalized. Insert an at sign (@) or a period (.) in an email address field Press the key. Capitalize a letter Press and hold the letter key until the capitalized letter appears. Turn on CAPS lock Press the key and the Right lock, press the Left or Right Type a symbol Press the key. To turn off CAPS key. key. Type the letter that appears below the symbol.
Quick Help Help Resume playing an audio or video file Press the Mute key again. Play the next audio file Press and hold the Volume Up key on the right side of your smartphone. Play the previous audio file Press and hold the Volume Down key on the right side of your smartphone. Turn on the audio boost feature if you're using a headset Press the Volume Up key until the audio boost feature turns on.
Quick Help Help • • • • • • • If you have traveled to another country and you haven't changed your smart dialing options, dial the full phone number, including the country code and area code, for your contact. If you're not receiving calls, verify that call blocking and call forwarding are turned off. Your smartphone or your SIM card might support more than one phone number, even if you only have one phone number. Verify that your phone number is set as your active phone number.
Quick Help Help I can't send messages Try the following actions: • • • • • • • Verify that your BlackBerry® smartphone is connected to the wireless network. If the menu item for sending a message doesn't appear, verify that you have added an email address, a PIN, or a phone number for your contact.
Quick Help Help • • On the home screen, click your Sound and Alert Profiles icon. Verify that your profile isn't set to All Alerts Off or Silent. If you have created contact alerts, on the home screen, click your Sound and Alert Profiles icon. Click Change Sounds and Alerts > Sounds for Contacts. Click a contact alert. Click Phone or Messages. Verify that the Volume field isn't set to Silent and that the Vibration field isn't set to Off.
Quick Help Help • • • If the Bluetooth enabled device uses a battery, connect it to a power source. Depending on the device, if the battery power is too low the device may be unable to pair. Turn off encryption for Bluetooth connections between your smartphone and the Bluetooth enabled device. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Networks and Connections > Bluetooth Connections. Highlight a Bluetooth enabled device.
Tips and shortcuts Help Tips and shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Tips: Doing things quickly For full instructions, click the links under Related information at the bottom. Access popular options such as setting the alarm, viewing notifications, and turning on or turning off network connections. Highlight and click the areas at the top of the home screen.
Tips and shortcuts Help Tips: Extending battery life For full instructions, click the links under Related information at the bottom. Close apps when you're finished with them. In an app, press the Turn off network connections you aren't using. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click a network connection to clear the checkbox.
Tips and shortcuts Help Set options for backlighting, 173 Set your smartphone to turn on and turn off automatically, 213 Turn on, turn off, or check the status of a network connection, 188 Tips: Finding apps Look in a folder on your home screen. Some apps are located in folders on your home screen. Click a folder to see what apps are inside. Make all hidden apps visible on the home screen. On the home screen, press the key > Show All Icons.
Tips and shortcuts Help Store files on a media card instead of your smartphone. On the home screen, click the Camera icon or the Media icon > Video Camera icon. Press the key > Options. In the Storage section, change the Store Pictures or Store Videos field. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.
Tips and shortcuts Help Or, highlight a date. Press the key > Delete Prior. Reduce the amount of time that your smartphone stores email messages and calendar entries. On the home screen, click the Messages icon or Calendar icon. Press the key > Options. Stop storing sent messages on your smartphone. On the home screen, click the Messages icon. Press the key > Options > Email Preferences. Receive only the first section of long email messages, and choose whether to download more.
Tips and shortcuts Help Tips: Keeping your information safe You can take some simple steps to help prevent the information on your BlackBerry smartphone from being compromised, such as avoiding leaving your smartphone unattended. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.
Tips and shortcuts Help • • • Open all of your messages by clicking on them. If you can't find all of your unread messages in your inbox, look in your messages folders. Mark a message as read. Highlight a message. Press the key > Mark Read. Mark all messages that are prior to a date as read. Highlight a date field. Press the key > Mark Prior Read. Identify an indicator. • You might be able to identify an indicator by seeing the icon of the application that the indicator refers to.
Tips and shortcuts Help Message shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. In a message Reply to a message Press R Reply to all in an email or a PIN message Press L Forward a message Press F File an email message Press I View or hide the email address of a contact Highlight the contact in the To or From field. Press Q.
Tips and shortcuts Help Move to the bottom of a message inbox Press B Move to the next unread item Press U Move to the next related message Press J Move to the previous related message Press K File and attachment shortcuts Depending on the typing input language that you are using, some shortcuts might not be available.
Tips and shortcuts Help Typing shortcuts for the physical keyboard Depending on the typing input language that you're using, some shortcuts might not be available. Insert a period (.) Press the key twice. The next letter is capitalized. Insert an at sign (@) or a period (.) in an email address field Press the key. Capitalize a letter Press and hold the letter key until the capitalized letter appears.
Tips and shortcuts Help Media shortcuts Depending on the typing input language that you're using, some shortcuts might not be available. Audio and video files Pause an audio or video file Press the Mute key on the right side of your BlackBerry smartphone. Resume playing an audio or video file Press the Mute key again. Play the next audio file Press and hold the Volume Up key on the right side of your smartphone.
Tips and shortcuts Help Browser shortcuts To use browser shortcuts, you might need to turn on shortcuts in the browser options. Depending on the typing input language that you are using, some shortcuts might not be available. Insert a period (.) in the address bar Press the Space key. Insert a slash mark (/) in the address bar Press the Shift key and the Space key. Stop loading a webpage Press the Close the browser Press and hold the key. key.
Tips and shortcuts Help Search shortcuts Depending on the typing input language that you're using, some shortcuts might not be available. Search for an item on your BlackBerry smartphone Start typing on the home screen. Search for text in a message Press S Search for text in a file or an attachment Press F Search for text on a webpage Press F Search for text in a presentation Press F Note: You can change what happens when you type on the home screen.
Tips and shortcuts Help Change to Day view Press D Change to Week view Press W Change to Month view Press M Move forward in week, month, or day view Press the Move back in week, month, or day view Press the Move to the current date Press T Move to a specific date Press G 48 key. key and the key.
Phone Help Phone How to: Phone Phone at a glance Phone icons These icons appear at the top of the home screen and in the Phone application. Missed call Received call Placed call Voice mail message Phone basics Find your phone number Do one of the following: • To view your active phone number, from the home screen, press the of the screen. key.
Phone Help • If you have multiple phone numbers associated with your BlackBerry smartphone, to view a list of your phone numbers, from the home screen, press the key.Click the phone number at the top of the screen. If your wireless service plan supports text messaging, the first phone number in the list is the phone number that you use to send and receive text messages. Related information My phone number appears as Unknown in the Phone application, 0 About multiple phone numbers, 60 Make a call 1.
Phone Help Change your ring tone, notifiers, reminders, or alerts In any sound profile, you can change your ring tone or notifier tone to an audio file that's stored in your BlackBerry smartphone's built-in media storage or media card. You can also change the options for volume, notifications during calls, LED, and vibration in all of the profiles. The All Alerts Off profile can't be changed. 1. On the home screen, click your Sound and Alert Profiles icon. 2.
Phone Help 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry smartphone dials the number that's associated with the letter on a conventional phone keypad. • To type a number, press a number key. • To type a letter, press and hold the Alt key. Press the letter key. Switch applications during a call During a call, press the key > Switch Application.
Phone Help If your smartphone supports GPS and you make an emergency call, an emergency operator might be able to use GPS technology to find your approximate location. Related information About GPS technology, 0 Make an emergency call Do one of the following: • If your keyboard or BlackBerry smartphone is unlocked, from the home screen, press the emergency number. Press the key. • If your smartphone is locked with a password, press the key > Emergency.
Phone Help Improve sound quality for all calls You can't change sound quality when you are using a Bluetooth enabled headset. 1. From the home screen, press the key. 2. Press the key > Options > In-call Settings. 3. Change the Phone Call Audio field or Headset Call Audio field. 4. Press the key > Save. Speed dial Set up speed dial for a contact 1. 2. 3. 4. 5. From the home screen, press the key. Press the key > View > Speed Dial List. In the Speed Dial Numbers list, click an unassigned key.
Phone Help 4. Press the key > Save. About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry smartphone. You might not be able to change or delete these phone numbers or add new ones. For more information, contact your wireless service provider.
Phone Help Block or stop blocking calls To perform this task, your BlackBerry smartphone must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. 1. 2. 3. 4. 5. From the home screen, press the key. Press the key > Options > Call Barring. Highlight a call blocking option. Press the key > Enable. Type your call blocking password. To stop blocking calls, highlight a call blocking option. Press the key > Disable.
Phone Help To turn off fixed dialing, press the key > Disable FDN Mode. Related information I can't make or receive calls, 30 Add, change, or delete a contact in your fixed dialing list To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. From the Home screen, press the key. 2. Press the key > Options > FDN Phone List. key > New. Type your PIN2 code. Press the • To add a contact, press the number.
Phone Help 3. 4. 5. 6. Set the Country Code and Area Code fields. If necessary, set the Local Country Code field and International Dialing Digits field. In the National Number Length field, set the default length for phone numbers in your country. Press the key > Save. Note: When you determine the default length for phone numbers, include your area code and local number, but don't include your country code or the National Direct Dialing prefix.
Phone Help 1. During a conference call, press the 2. Click a contact. key > Split Call. To return to the conference call, press the key > Join Conference. Disconnect a contact from a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. key > Drop Call. 1. During a conference call, press the 2. Click a contact.
Phone Help Delete call logs 1. From the Home screen, press the key. 2. Do one of the following: • To delete a single call log, highlight a call log. • To delete a range of call logs, highlight a call log. Press and hold the Shift key. On the trackpad, slide your finger up or down. Release the Shift key. 3. Press the key > Delete. Add, change, or delete call log notes 1. 2. 3. 4. 5. From the Home screen, press the key. Highlight a call log. Press the key > View > History. Click a call log. Press the key.
Phone Help If your SIM card supports more than one phone number, you can make calls using your active phone number only, but you receive calls to all phone numbers. If you're already on a call, you receive calls to your active phone number only, and any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail.
Phone Help 3. Press the key > Save. Related information Turn on or turn off dialing from the lock screen, 61 Hide or display your phone number when you make calls Your wireless network can override the option that you choose. 1. From the Home screen, press the key. 2. Press the key > Options > In-call Settings. • To hide your phone number when you make calls, change the Restrict My Identity field to Always.
Phone Help Change how you answer calls with a headset If your BlackBerry smartphone is paired with a Bluetooth enabled headset or you have a headset plugged into your smartphone, you can set your smartphone to answer calls automatically after 5 seconds. 1. From the home screen, press the key. 2. Press the key > Options > In-call Settings. • To answer calls automatically after 5 seconds, change the Auto Answer Calls field to After 5s (Bluetooth/Headset Only).
Help Phone Voice mail About your voice mail greeting and voice mail password Depending on your wireless service provider, the method for changing your voice mail greeting or voice mail password might differ. You should be able to access the options for changing your voice mail greeting or voice mail password when you check your voice mail. For more information, contact your wireless service provider.
Voice commands Help Voice commands How to: Voice commands Perform an action using a voice command 1. On the Home screen or in a folder, click the Voice Dialing icon. 2. After the beep, say a voice command. Related information I can't make calls using a voice command, 0 Change the options for voice prompts After you say a voice command, voice prompts might prompt you for further information or clarification, or voice prompts might read out instructions that appear on the screen. 1.
Voice commands Help Voice command Description "Call " Say this voice command to call a specific phone number for a contact that is in your contact list. For example, if the contact has a work number and a mobile number, you can say "call work" to call the work number. "Call extension " Say this voice command to dial an extension. To perform this task, you must set options for dialing extensions.
Messages Help Messages How to: Messages application Messages at a glance Search for messages You can search for messages on your BlackBerry smartphone. You might also be able to search for messages in the email application on your computer or in another associated email account if your email account uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. On the home screen, click the Messages icon.
Help Messages Do more with your message search results, 221 Message search criteria, 220 Hide filed and sent messages from the Messages application 1. On the home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions. • To hide filed messages, select the Hide Filed Messages checkbox. • To hide sent messages, select the Hide Sent Messages checkbox. 3. Press the key > Save.
Messages Help Change how you group email messages 1. On the Home screen, click the Messages icon. 2. Press the key > Display Style > Group by Subject or Single Messages. Use color to differentiate work messages from other messages To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Display > Message Categorization. 3.
Help Messages Turn off the delete message or read message prompt 1. On the home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions. • To turn off the delete message prompt, in the Actions section, clear the Confirm Delete checkbox. • To turn off the read message prompt, in the Actions section, clear the Confirm Mark Prior Read checkbox. 3. Press the key > Save. Change options for spell check 1. On the home screen, click the Messages icon. 2.
Messages Help Reconcile email over the wireless network manually If you file or delete email messages and the changes aren't reflected on your BlackBerry smartphone or on your computer, you can reconcile your email manually. To complete this task, wireless email reconciliation must be turned on. 1. On the home screen, click the Messages icon. 2. Press the key > Reconcile Now.
Messages Help • To ignore all instances of the suggested spelling, press the key > Ignore All. • To add the word to the custom dictionary, press the key > Add To Dictionary. • To stop checking spelling, press the key > Cancel Spell Check. Related information I can't check spelling, 0 Save a message Saved messages aren't deleted even if your BlackBerry smartphone is set to delete messages automatically after a certain period of time. On the home screen, click the Messages icon.
Messages Help Set the importance level for an email or a PIN message that you send If you change the importance level of an email or a PIN message, a high priority indicator or low priority indicator appears beside that message on your BlackBerry smartphone. If the recipient's messaging application supports importance levels for messages, the importance level will also be indicated to the recipient. 1. When you are composing an email or a PIN message, press the 2. Change the Importance field. 3.
Help Messages Resend a message You cannot change a text message before you resend it. In a sent message, press the key. • To change the message, click Edit. Change the message. Press the • To change the recipients, click Edit. Highlight a contact. Press the Press the key > Send. • To resend the message without changing it, click Resend. key > Send. key > Change Address. Click a new contact. Related information I can't send messages, 32 Change options for HTML email 1.
Messages Help • To mark all messages that are prior to a specific date as read, highlight a date field. Press the Read. key > Mark Prior Add, change, or remove a flag If you make changes to a flag in an email that you sent, the changes are reflected only on your BlackBerry smartphone and are not sent to the recipient. Depending on the message service you're using, you might not be able to do this task. When you are composing or viewing an email, press the key. • To add a flag, click Flag for Follow Up.
Messages Help 5. Press the key > File. View filed messages 1. On the Home screen, click the Messages icon. 2. Press the key > View Folder. 3. Click a folder. Email filters Create an email filter To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Messages Help Option Description all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the contact or email address. Subject Specify the text that the email filter should search for in the Subject field of your email. Message Specify the text that the email filter should search for in the body of your email.
Messages Help • To delete an email filter, click Delete. Synchronizing email About synchronization and reconciliation The wireless data synchronization and wireless email reconciliation features are designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) and reconcile email between your BlackBerry smartphone and the email application on your computer over the wireless network.
Messages Help 4. Press the key > Folder Redirection. 5. Select the checkbox beside an email folder. 6. Press the key > Save. Note: If you click the Select All menu item, all email, including email that appears in the sent items folder in the email application on your computer, appears on your BlackBerry smartphone.
Messages Help 5. Press the key > Save. Google Mail About Google Mail on your smartphone Depending on your wireless service plan or administrator, you can add a Google Mail account (also known as a Gmail account) to your BlackBerry smartphone. Similar to the Google Mail web application that you can use on your computer, related messages are grouped into a single conversation.
Messages Help • To delete a label, highlight a label. Press the key > Delete. Preview more of grouped email messages To display more lines of each email in a group, you must have set your BlackBerry smartphone to group email messages by subject. 1. 2. 3. 4. On the Home screen, click the Messages icon. Click Options > Message Display and Actions. Change the Preview Length field. Press the key > Save.
Messages Help Text messages How to: Text messages About text messages To send and receive text messages, your wireless service provider must set up your wireless service plan for text messaging. Depending on your wireless service provider, this feature might not be supported. Depending on the typing input language that you use to type your text messages, your messages might display to your recipients differently than you expect.
Messages Help 3. Click a file. Related information Change the video size and format, 114 I can't attach a file to a text message, 0 Save a media file from a text message 1. 2. 3. 4. In a text message, open an attachment. Press the key. Click Save . Click Save. Attach a contact card to a message You can attach a contact card to an email, a PIN message, or a text message. 1. When you are composing a message, press the key > Attach > Contact. 2. Find and highlight a contact. 3.
Messages Help • To delete all the messages from the history and close the chat, in your list of text messages, highlight a message. Press the key > Delete. Cell broadcasting About cell broadcasting Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all BlackBerry smartphones in a specific geographical area simultaneously.
Messages Help • To delete the cell broadcast channel, click Delete Channel. Rename a cell broadcast channel 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Device > Advanced System Settings > Cell Broadcasting. In the Channels section, highlight a cell broadcast channel. Press the key > Set Nickname. Type a name for the cell broadcast channel. Click OK. Press the key > Save.
Messages Help • To delete a saved message, press the key > View Saved Messages. Highlight the message. Press the Delete. If necessary, delete the message from your message inbox as well. key > Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Mark a message as read or unread On the Home screen, click the Messages icon. • To mark a message as read or unread, highlight the message.
Messages Help Create a link for a PIN You can create a link for a PIN in a message, calendar entry, task, or memo. If you click the link, you can send a PIN message. When you are typing text, type pin: and the PIN. Reply to or forward an email or PIN message In a message, press the key. • To reply to a message, click Reply or Reply to All. • To forward a message, click Forward or Forward As.
Messages Help To change attachments or files that you download, you can use third-party editing applications, such as Documents To Go, that are designed for use on BlackBerry smartphones.
Messages Help 3. Press the key > Send. 4. Click a message type. 5. If necessary, turn on Bluetooth technology and choose a device or pair with a device. Related information Change the video size and format, 114 I can't attach a file to a text message, 0 Open a link in a file or an attachment Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In a file, highlight a link. 2. Press the key > Open Link or Retrieve.
Messages Help 3. Press the key > Continue. Related information I can't attach a file to a text message, 0 Save a contact card from a message If you receive a contact card in a message, you can save it so that the contact information is added to your contact list. 1. 2. 3. 4. In a message, highlight a contact card. Press the key > View Attachment. Press the key.
Messages Help 4. In the Block Incoming Messages section, select one or more message types. 5. Select the Contacts checkbox or Specific Addresses, Phone Numbers, or PINs checkbox. 6. Press the key > Save. Add a contact to your allowed sender list 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. On the home screen or in a folder, click the Options icon. Click Security > Firewall. In the General section, if the Enable checkbox isn't selected, select it.
Help Messages S/MIME and PGP protected messages S/MIME and PGP protected message basics About signing and encrypting messages If your email account uses a BlackBerry Enterprise Server that supports this feature, you can digitally sign or encrypt messages to add another level of security to email and PIN messages that you send from your BlackBerry smartphone. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send.
Messages Help Download the certificate or PGP key used to sign or encrypt a message If a certificate or PGP key isn't included in a received message or isn't already stored in the key store on your BlackBerry smartphone, you can download the certificate or PGP key. If you are enrolled with the PGP Universal Server, your smartphone might download the sender’s PGP key from the PGP Universal Server automatically. You can't download the sender’s PGP key manually. 1. 2. 3. 4. 5. 6.
Messages Help Attachment indicators in PGP protected messages Indicator Description The message includes a PGP key attachment. The message includes multiple PGP key attachments. The message includes a certificate server attachment. Add connection information for a certificate server from a message If you are enrolled with the PGP Universal Server, you can't add connection information for a certificate server from a message. 1. In a message, highlight the 2.
Messages Help Indicator Description Your smartphone requires more data to verify the digital signature. Your smartphone trusts the certificate chain. The sender’s email address doesn't match the email address of the certificate subject, or the sender’s certificate is revoked, isn't trusted, can't be verified, or isn't on your smartphone. The certificate is weak, the certificate status isn't current, or your smartphone requires more data to verify the trust status of the certificate.
Messages Help Indicator Description The message is strongly encrypted. The message is weakly encrypted. Check the status of a certificate or certificate chain If a certificate is included in a received message, or is already stored in the key store on your BlackBerry device, you can check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates in the certificate chain. 1. In a message, highlight a digital signature indicator. 2.
Help Messages Change the default signing and encryption option Your BlackBerry smartphone is designed to use the default signing and encryption option when you send a message to a contact that you haven't previously sent a message to or received a message from. Otherwise, your smartphone uses the message history to suggest a signing and encryption option. You can set your smartphone to try to use the default signing and encryption option for your outgoing messages instead.
Messages Help 4. Press the key > Save. Change the size of S/MIME or PGP indicators in messages 1. 2. 3. 4. On the home screen or in a folder, click the Options icon. Click Security > S/MIME or PGP. In the General section, change the Message Viewer Icons field. Press the key > Save.
Messages Help Turn off the prompt that appears when you use a certificate or PGP key that is not recommended for use 1. On the home screen or in a folder, click the Options icon. 2. Click Security > S/MIME or PGP. 3. In the General section, clear the Warn About Problems With My Certificates checkbox or Warn About Problems With My PGP Keys checkbox. 4. Press the key > Save. Request delivery notification for signed S/MIME-protected messages 1. 2. 3. 4.
Help Files and attachments Files and attachments How to: Files File basics About files and attachments You can view and download attachments and store them on your BlackBerry smartphone or a media card. If your email account uses a BlackBerry Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your smartphone or attach them directly to email messages without downloading them.
Files and attachments Help 1. In a message, in a calendar entry, or on a webpage, do one of the following: • If there is only one attachment in a message or calendar entry, press the key. • If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the • If you are downloading a file from a webpage, press the key. key. 2. Click Download Attachment or Download File. 3. Click the folder that you want to save the file or attachment in. 4. Click Save.
Files and attachments Help 5. If necessary, turn on Bluetooth technology and choose a device or pair with a device. Related information Change the video size and format, 114 I can't attach a file to a text message, 0 Open a link in a file or an attachment Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In a file, highlight a link. 2. Press the key > Open Link or Retrieve. To return to the file, press the key.
Files and attachments Help Hide a file or folder, 103 View a hidden file or folder, 103 Copy, move, rename, or delete a file 1. Do one of the following: • On the Home screen or in a folder, click the Files icon. • On the Home screen, click the Media icon. Press the key > Explore. 2. Find and highlight a file. 3. Press the key. • To copy a file, click Copy. Navigate to a location. Click Paste. • To move a file, click Cut. Navigate to a location. Click Paste. • To rename a file, click Rename.
Files and attachments Help Open a password-protected .pdf file To perform this task, your email account must be associated with the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a .pdf file, when the "Password protected document" message appears, press the key. 2. Press the key > Enter Password. 3. Type the password. 4. Press the key on the keyboard.
Files and attachments Help • To change the column size for all spreadsheets, press the key > Save. the key > Options. Change the Column Width field. Press Set display options for a spreadsheet 1. In a spreadsheet, press the key > Options. • To view the gridlines in the spreadsheet, change the Show Gridlines field to Yes. • To label spreadsheet rows with numbers and columns with letters, change the Display Labels field to Yes. 2. Press the key > Save. Move around pages in a multipage .tif file key.
Media Help Media How to: Media Media file basics Play a media file 1. Do one of the following: • On the home screen, click the Media icon. Click a media type. If necessary, click a category. • On the home screen or in the Applications folder, click the Voice Notes icon. 2. Click a file. 3. If the media controls don't appear at the bottom of the screen, click the trackpad. • To play a media file, click the icon. • To pause a media file, click the icon. • To stop a media file, click the icon.
Media Help Amplify the volume using the audio boost feature The audio boost feature allows you to amplify the volume more than the normal volume settings allow for songs, ring tones, and videos. 1. Do one of the following: key > Media Options. • On the home screen, click the Media icon. Press the • On the home screen or in the Applications folder, click the Voice Notes icon. Press the key > Options. 2. Select the Audio Boost checkbox. 3.
Help Media Hide a file or folder, 103 View a hidden file or folder, 103 Change the amount of time before the media player screen closes If you pause or stop a media file for a certain period of time, the media player screen closes to optimize the performance of your BlackBerry smartphone. 1. On the Home screen, click the Media icon. 2. Press the key > Media Options. 3. Change the Close Media Player When Inactive field.
Media Help About transferring and synchronizing files You can transfer and synchronize files between your BlackBerry smartphone and computer using a USB cable, or you can use Bluetooth technology to send files to or receive files from a Bluetooth enabled device. If you want to manage and preserve the information or the encryption that's associated with your files when you synchronize files between your smartphone and your computer, use the BlackBerry Desktop Software.
Media Help When a media file is sent to your BlackBerry smartphone using Bluetooth technology, a dialog box appears on the screen. 1. In the Accept connection request dialog box, click Yes. 2. In the Do you want to receive the incoming data dialog box, click Yes. Your smartphone stores each received file in the folder that matches each file's type.
Media Help File extensions Video file formats Audio file formats • MID — GSM 610 Wave Synthesizer For information about media file extensions and media file formats for your smartphone, visit www.blackberry.com/docs/ smartphones and click Smartphones > BlackBerry Smartphones > Supported Media. Related information Supported picture file extensions, 111 Supported picture file extensions Depending on your BlackBerry smartphone model and wireless network, some file extensions might not be supported.
Media Help Create a standard or an automatic playlist You create a standard playlist by manually adding songs that are on your BlackBerry smartphone storage space or media card. You create an automatic playlist by specifying criteria for artists, albums, or genres of music. The songs that meet all of the criteria are automatically added to the playlist. 1. On the Home screen, click the Media icon > Music icon. 2. Click Playlists > New Playlist. • To create a standard playlist, click Standard Playlist.
Media Help Change the thumbnail picture for a video You can pause a video at any time and use the picture that appears on the paused screen as the video's thumbnail picture. 1. 2. 3. 4. 5. On the home screen, click the Media icon > Videos icon. Play a video. If the media controls don't appear at the bottom of the screen, click the trackpad. When the video shows the picture that you want to use as the thumbnail picture, click the key > Set Video Thumbnail. Press the icon.
Help Record a video To perform this task, you might need to have a media card inserted in your BlackBerry smartphone. 1. On the Home screen, click the Media icon > Video Camera icon. 2. To start recording, click the record icon. 3. To pause recording, click the pause icon. Note: The approximate amount of storage space available for saving videos appears on the lower part of the screen when video recording is paused.
Media Help Reduce blurriness in the videos that you take The image stabilization option helps reduce blurriness that is caused by slight movements of the video camera when you are recording a video. 1. On the Home screen, click the Media icon > Video Camera icon. 2. Press the key > Options. 3. Select the Image Stabilization checkbox. 4. Press the key > Save. Change the location for storing videos that you take 1. 2. 3. 4. 5. On the home screen, click the Media icon > Video Camera icon.
Media Help Camera icons These icons appear at the bottom of the screen in the camera. You can click these icons. View pictures Geotagging is turned on Geotagging is turned off Take another picture Flash is turned on Flash is turned off Automatic flash mode Scene mode Take a picture 1. On the home screen, click the Camera icon. 2. If you have turned on digital zoom, on the trackpad, slide your finger up or down to zoom in or out. 3. Press the Right Convenience key.
Media Help 2. Press the key > Options. 3. Change the Image Size field. 4. Press the key > Save. Related information View properties for a file, 89 Geotag pictures that you take The geotag option in the camera records the geographical information of the location in which you take a picture. 1. On the Home screen, click the Camera icon. 2. Click the geotag icon at the bottom of the screen. The geotag information can be viewed in the properties of the picture file. Turn off digital zoom for the camera 1.
Media Help Change when the camera warns you about the number of pictures remaining A warning appears notifying you when the amount of storage for pictures drops below a certain number. You can see the number of remaining pictures in the Storage section of the Options screen. 1. 2. 3. 4. On the Home screen, click the Camera icon. Press the key > Options. Change the Warn when pictures remaining drops to field. Press the key > Save.
Media Help 2. Browse to a picture. 3. Press the key > Set As Wallpaper. Related information My display changed, 0 Zoom, pan, or rotate a picture In a picture, do one of the following: • To zoom in to the picture, click the trackpad. • To zoom out from the picture, press the key. • To pan the picture, when you are zoomed into it, slide your finger on the trackpad in any direction. • To rotate the picture, press the key > Rotate.
Media Help 4. Click a view. Organize pictures by date or folder 1. On the Home screen, click the Media icon > Pictures icon. 2. Press the key > View by Date or View by Folder. Create a picture folder 1. 2. 3. 4. 5. On the home screen, click the Media icon > Pictures icon. Press the key > Add Folder. If necessary, change the location that the folder is created in. Type a name for the folder. Click OK.
Media Help • To change the radio station using the radio dial, highlight the radio dial and then slide your finger left or right on the trackpad. • To seek the next or previous radio station, click the or icon. • To move to a specific radio station, click the radio station frequency number. In the Tune to Station dialog box, slide your finger up or down on the trackpad to change the numbers. Click OK.
Help 1. On the home screen, click the Media icon > FM Radio icon. 2. Click the Audio Output icon at the bottom of the screen until the speakerphone button appears.
Ring tones, sounds, and alerts Help Ring tones, sounds, and alerts How to: Ring tones, sounds, and alerts Icons for sound and alert profiles The icon for the sound and alert profile that's active appears at the top of the home screen, under the date. You can click the icon to switch to a different sound profile or to change notification options. For example, you can change the volume or ring tone for certain profiles or add a custom profile.
Ring tones, sounds, and alerts Help • To change your ring tone or ring volume, click Phone. • To change notifiers or reminders, click to expand a section. Click an option. 3. In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following: • Click a tone. • To use a song that is on your smartphone or on a media card, click All Music. Find and click a song. • To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
Ring tones, sounds, and alerts Help Related information Icons for sound and alert profiles, 123 Silence your smartphone 1. On the home screen, click your Sound and Alert Profiles icon. 2. Do one of the following: • To receive flashing LED alerts only, click the • To receive vibrate alerts only, click the icon. icon. • To turn off all alerts, including contact alerts, click the icon.
Ring tones, sounds, and alerts Help Related information Turn on flashing LED notification for wireless coverage, 175 Turn off or turn on the Bluetooth connection notification, 209 Change alarm notification options 1. 2. 3. 4. On the Home screen or in the Applications folder, click the Clock icon. Press the key > Options. In the Alarm section, change the Alarm Tone field, Volume field, Snooze Time field, and Vibration field. key > Save.
Help Browser Browser How to: Browser Browser at a glance 127
Browser Help Browser basics Browsing the Internet Browse the Internet For more information on the charges associated with using the browser, contact your wireless service provider. 1. On the home screen, click the Browser icon. 2. In the address bar, type a web address or search terms. 3. Press the key on the keyboard. To stop loading a webpage, press the key > Stop. Related information No browser is available on my smartphone, 0 Zoom in to or out from a webpage key > Zoom.
Browser Help 4. Press the key > Save. Related information Browser shortcuts, 46 Search for text in a message, in a file, or on a webpage To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in a file, in an attachment, or on a webpage, press the 2. Type the text. 3. Press the key on the keyboard. To search for the next instance of the text, press the key > Find or Find on Page. key > Find Next or Find Next on Page.
Browser Help Close the browser 1. On a webpage, press the 2. Click Close. key. Playing media files, viewing pictures, and downloading files View a full picture on a webpage 1. On a webpage, highlight or pause on a picture. 2. Press the key > View Image. • To zoom in to or out from the picture, press the • To stop zooming, press the key > End Zoom. • To return the picture to its original size, press the key > Zoom. key. Play a media file on a webpage 1. On a webpage, click a media file. 2. Click Open.
Browser Help Send a web address, link, or picture 1. On the home screen, click the Browser icon. • To send a web address for a webpage that is in your bookmark folder or browser history, highlight a webpage. • To send a different web address, browse to a webpage. • To send a link or picture from a webpage, highlight a link or picture. key > Send Page Address, Send Link, or Send Image Link. 2. Press the 3. Click a message type. To return to the browser after you send the message, press the key.
Browser Help Send a bookmark for a webpage 1. 2. 3. 4. 5. On the home screen, click the Browser icon. Press the key > Bookmarks. Highlight a bookmark. Press the key > Send Link. Click a message type. To return to the browser after you send the message, press the key. Move a bookmark for a webpage 1. 2. 3. 4. 5. On the Home screen, click the Browser icon. key > Bookmarks. Press the Highlight a bookmark. Press the key > Move. Click the new location.
Browser Help Change the font size for text on webpages 1. 2. 3. 4. On the home screen, click the Browser icon. Press the key > Options. In the Web Content section, change the Default Font Size field. Press the key > Save. Change your default search engine Your default search engine in the browser is also the default search engine that your BlackBerry smartphone uses when you search the Internet using the search icon on the Home screen. 1. On the Home screen, click the Browser icon. 2.
Browser Help 4. Press the key > Save. Stop blocking pop-ups on webpages 1. On the home screen, click the Browser icon. 2. Press the key > Options. 3. In the Web Content section, clear the Block Popups checkbox. Receive a prompt before you close the browser or stream media from the Internet 1. On the Home screen, click the Browser icon. 2. Press the key > Options. 3.
Browser Help Turn off JavaScript support JavaScript is used on some webpages to provide interactive features, such as menus and sounds. If you do not want the browser to provide JavaScript features, you can turn off JavaScript support. 1. On the home screen, click the Browser icon. 2. Press the key > Options. 3. In the Web Content section, clear the Enable JavaScript checkbox. 4. Press the key > Save.
Browser Help Option Description Permit Insecure Renegotiation Specify whether your browser accepts connections to servers that allow insecure renegotation. If you do not select this option, you might not be able to access some websites. Encryption Strength Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only.
Browser Help 5. Type the web address for the content server. 6. Click OK. 7. Press the key > Save. Add or change a website that is associated with a certificate To access some websites, you might need to provide an authentication certificate. After you provide a certificate to a website, the website and the associated certificate are automatically added to the Default Client Certificates list in your TLS options. You can manually add or change a website that is associated with a certificate. 1.
Browser Help Option Description SMSC Hosts Set which SMSC hosts your smartphone accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP Set whether your smartphone accepts browser push messages that web applications send through a WAP gateway. IP Hosts Set which WAP gateways your smartphone accepts browser push messages from.
Help Calendar Calendar How to: Calendar Synchronizing calendar About synchronization and reconciliation The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry smartphone and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email between your smartphone and the email application on your computer over the wireless network.
Calendar Help About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry smartphone and in the email application on your computer. If you reconcile your email using wireless email reconciliation, on your smartphone, you can set whether the email on your smartphone or the email on your computer takes precedence when an email reconciliation conflict occurs.
Calendar Help 3. Click a view. Go to a specific date in the calendar 1. On the Home screen, click the Calendar icon. 2. Press the key. • To move to a specific date, click Go To Date. • To move to the current date, click Go To Today. Schedule a meeting or an appointment To invite participants to a meeting, your work email account must use a BlackBerry Enterprise Server that supports this feature. 1. On the Home screen, click the Calendar icon. 2. Press the key > New Appointment. 3.
Calendar Help 3. Click a calendar. Meetings Schedule a meeting or an appointment To invite participants to a meeting, your work email account must use a BlackBerry Enterprise Server that supports this feature. 1. On the Home screen, click the Calendar icon. 2. Press the key > New Appointment. 3. Type the meeting or appointment information. • To invite a participant to a meeting, press the key > Invite Attendee. Click a participant. 4.
Calendar Help To return to the meeting invitation, press the key. Check availability of meeting participants To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. You can only check availability of meeting participants in your organization. In a meeting or meeting invitation, below the list of meeting participants, click View Availability.
Calendar Help • To add a comment to your response, click Add Comments. Type a comment. Press the key > Send. Send an email to all meeting participants In a meeting, meeting invitation, or meeting response, press the key > Email All Attendees. Calendar options Change how the calendar is displayed 1. On the Home screen, click the Calendar icon. 2. Press the key > Options > Calendar Display and Actions. • To change the default view, change the Initial View field.
Calendar Help 3. Change the Calendar (CICAL) field. 4. Press the key > Save. Change how long your smartphone stores calendar entries 1. 2. 3. 4. On the Home screen, click the Calendar icon. Press the key > Options > Calendar Display and Actions. Change the Keep Appointments field. Press the key > Save. Your BlackBerry smartphone deletes calendar entries that are older than the number of days that you set. Show tasks in the calendar 1. 2. 3. 4. On the Home screen, click the Calendar icon.
Calendar Help Create a conference call meeting from your computer To perform this task, you must be the meeting organizer or be creating the meeting on behalf of the meeting organizer. For information about creating meetings on behalf of another person, see the documentation for the email application on your computer. You can create a conference call meeting from your computer that your BlackBerry smartphone recognizes.
Contacts Help Contacts How to: Contacts Contact basics Add a contact Do one of the following: • To add a contact using the Contacts application, on the Home screen, click the Contacts icon. At the top of the screen, click New Contact. Type the contact information. Press the key > Save. • To add a contact from a message, call log, or webpage, highlight the contact name, number, or email address. Press the key > Add to Contacts > Create New Contact. If necessary, add contact information.
Help Contacts Change or delete a contact Do one of the following: • To change a contact, on the Home screen, click the Contacts icon. Highlight a contact. Press the key > Edit. key > Save. Change the contact information. Press the • To change a contact using information on your BlackBerry smartphone, such as information in an email or a calendar entry, highlight the information you want to add to a contact. Press the key > Add to Contacts > Add to Existing Contact. Click a contact.
Contacts Help Send contact cards using Bluetooth technology Contact cards sent using Bluetooth technology are automatically saved in the contact list of the receiving smartphone. 1. On the home screen, click the Contacts icon. 2. Click a contact. 3. Press the key > Send Contact Card > Send Using Bluetooth. Add a contact picture for caller ID 1. On the Home screen, click the Contacts icon. 2. Highlight a contact. 3. Press the key > Edit. 4. Press the key > Add Picture. 5.
Contacts Help Categorize a contact, task, or memo 1. When you are creating or changing a contact, task, or memo, press the 2. Select the check box beside a category. 3. Press the key > Save. key > Categories. To remove a category from a contact, task, or memo, clear the check box beside the category. Create a category for contacts, tasks, or memos You can create categories to organize items in the Contacts application, Tasks application, and MemoPad. 1.
Contacts Help Synchronize organizer data over the wireless network Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue. 1. 2. 3. 4.
Contacts Help Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry Desktop Software. For more information about managing conflicts that occur during organizer data synchronization, see the Help in the BlackBerry Desktop Software.
Contacts Help View a different contact list 1. On the Home screen, click the Contacts icon. 2. Press the key > Select Contacts. 3. Click a contact list. Change the default contact list 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon. Click Device > Advanced System Settings > Default Services. Change the Contact List (SYNC) field. Press the key > Save.
Contacts Help 2. 3. 4. 5. Press the key > Options. If necessary, click General Options. Change the Sort By field. Press the key > Save. Change how contact names appear in Remote Lookup results By default, when you search for a contact in your organization's contact list, the contact's display name will appear in the search results. You can choose to display a contact's first and last names instead. 1. On the home screen, click the Contacts icon. 2. Press the key > Options. 3.
Clock Help Clock How to: Clock Set the date and time 1. On the home screen or in the Applications folder, click the Clock icon. 2. Press the key > Set Time. • To get the date and time from the wireless network automatically, change the Update Time field to Automatic. Note that you must be connected to the wireless network. • To set the date and time manually, change the Update Time field to Manual. Click the Set Time or Set Date field. Change the time or date. Click OK. 3.
Clock Help 4. Press the key > Save. Change what appears on the screen when your smartphone is charging 1. 2. 3. 4. On the Home screen or in the Applications folder, click the Clock icon. Press the key > Options. Change the When Charging field. Press the key > Save. Turn on the alarm 1. 2. 3. 4. On the Home screen or in the Applications folder, click the Clock icon. Press the key > Set Alarm. On the trackpad, slide your finger up or down to highlight On or Weekdays. Click the trackpad.
Clock Help • To turn off the connection to the wireless network, so that your BlackBerry smartphone doesn't receive phone calls or messages, select the Disable Radio checkbox. • To dim the screen, select the Dim Screen checkbox. • To use a different sound profile, change the Sound Profile field. 4. Press the key > Save. Turn on bedside clock mode You can set options for bedside clock mode so that you can view the clock without being interrupted by incoming calls or messages. 1.
