User Guide

No application opens when I press a Convenience key
Try the following:
If you haven't done so, assign an application to the key.
Verify that you didn't delete the application that you assigned to the key.
The screen turns off
When you don't use your BlackBerry smartphone for a period of time, the screen turns off to conserve battery power. You
can change the length of time that the backlight stays on when you aren't touching your smartphone.
Related information
Set options for backlighting, 225
A pop-up menu appears when I touch the screen
When you touch and hold your finger on the screen for a certain amount of time, a pop-up menu appears to provide a quick
way to select common menu items.
You can turn off pop-up menus or change the touchscreen sensitivity options to increase the amount of time before pop-up
menus appear.
Related information
Turn off pop-up menus, 228
Set the touch screen sensitivity, 212
User Guide Screen display
230