User Guide

Security and backup

Passwords and locking

There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device.

If you use your device for work, your organization might already have security settings in place, such as requiring a

password to unlock your device.

BlackBerry ID

A BlackBerry ID is an email address and password that gives you access to BlackBerry websites, apps, and services. If you

change your BlackBerry device, your BlackBerry ID can help you transfer data to your new device. If you turn on

BlackBerry Protect and your device is ever lost or stolen, someone who finds your device can't set up the device without

knowing your BlackBerry ID.

Make sure that you use the same BlackBerry ID for all of your BlackBerry devices.

• Turn on BlackBerry Protect to help locate your device and protect the data on your device if your device is ever lost or

stolen.

• Keep track of your app purchases and payment options in the BlackBerry World storefront.

• Use BBM features, such as backing up and moving BBM contacts to a new BlackBerry device.

Password locking and screen locking

While your device is locked, you can still receive notifications of new email and text messages (SMS and MMS), make an

emergency phone call, view your battery charge level, set an alarm, or take a picture.

To conserve battery power and avoid accidental key presses, lock the screen. To help to avoid unauthorized use of your

device, you need to set a device password. For additional security, you can also set up two-factor authentication and use a

smart card to unlock your device.

In your display and security settings, you can set your device to lock itself after a certain amount of inactivity. You can also

write a custom message that displays on the locked screen.

If you forget your password, it can't be recovered. BlackBerry recommends that you back up your data regularly. By

default, for security reasons your device data is deleted when an incorrect password is entered ten times.

User Guide Security and backup

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