BlackBerry Pearl 8230 Smartphone Version: 4.6.
SWD-565596-0127094238-001
Contents Shortcuts..................................................................................................................................................................................................................................................... BlackBerry basics shortcuts......................................................................................................................................................................................................................
Message troubleshooting.......................................................................................................................................................................................................................... 65 Attachments...............................................................................................................................................................................................................................................
Set the date and time................................................................................................................................................................................................................................ Get the date and time from the wireless network automatically.........................................................................................................................................................
About typing input languages.................................................................................................................................................................................................................. Change the typing input language.......................................................................................................................................................................................................... Switch typing input methods...........
Bluetooth technology options................................................................................................................................................................................................................... Bluetooth technology troubleshooting.................................................................................................................................................................................................... 176 179 GPS technology...............
About roaming............................................................................................................................................................................................................................................ Verify the status of network connections and services.........................................................................................................................................................................
Check the high scores on the BrickBreaker web site............................................................................................................................................................................. 242 Glossary....................................................................................................................................................................................................................................................... 243 Legal notice........
User Guide Shortcuts Shortcuts BlackBerry basics shortcuts • • • • • • • • To move the cursor, roll the trackball. To move back a screen, press the Escape key. To move to a list item or menu item, type the first letter of the item. To select or clear a check box, press the Space key. To view available values in a field, press the Alt key. To switch applications, hold the Alt key and press the Escape key. Continue to hold the Alt key and highlight an application. Release the Alt key.
User Guide Message shortcuts Message shortcuts In a message • To reply to a message, press the exclamation point (!) key. • To forward a message, press the period (.) key. • To move to the last cursor position after you close and reopen a received email message or PIN message, press 5. In a message list • To open a highlighted message, press the Enter key. • To compose a message from a message list, press the comma (,) key. • To view received messages, press the Alt key and 3.
User Guide Camera and video camera shortcuts Camera and video camera shortcuts • • • • • • • • • • • • • To zoom in to a subject before taking a picture, press the Volume Up key. To zoom out from a subject before taking a picture, press the Volume Down key. To take a picture when the flip is open, press the Right Convenience key. To pan up in a picture, press 2. To pan down in a picture, press 8. To pan right in a picture, press 6. To pan left in a picture, press 4.
User Guide • Calendar shortcuts To close the browser, hold the Escape key. On a web page • To switch between Column view and Page view, press the at sign (@) key. • To zoom in to a web page, press the comma (,) key. • To zoom out from a web page, press the period (.) key. • To turn on support for JavaScript, press the Symbol key. • To move to a specific web page, press 5. • To add a bookmark, press the question mark (?) key. • To follow a link, highlight or pause on the link. Press the Enter key.
User Guide • Search shortcuts To type a long word quickly, type part of the word. In the list that appears when you type, highlight an item with the same initial letters as the word that you want to type. Roll the trackball to the right. In the second list that appears on the screen, highlight the word that you want to type. Press the Enter key. Insert symbols • To insert an at sign (@) or a period (.) in an email address field, press the Space key. • To type a symbol, press the Symbol key.
Phone User Guide Phone Phone basics Find your phone number In the phone application, your phone number appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, only your active phone number appears at the top of the screen. Make a call 1. On the Home screen or in the phone application, perform one of the following actions: • Type a phone number. • Type part of a contact name. Highlight a contact or phone number. 2. Press the key.
User Guide Phone basics Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the safety and product information booklet for your device. To turn off the speakerphone, press the period (.) key again. Related topics Bluetooth technology, 174 Dial an extension 1. Press the X key. 2. Type the extension number.
User Guide Emergency calls If you use a headset, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use a headset button to make a call using a voice command. Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust the volume of a song or a video in the media application. For more information about using the headset, see the documentation that came with your headset.
User Guide Volume Turn on GPS technology Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, the GPS options that appear on your device might differ slightly from the options that appear in this task. 1. In the device options, click Advanced Options. 2. Click GPS. 3. Change the GPS Services field to Location On. 4. Press the Menu key. 5. Click Save. To turn off GPS technology, change the GPS Services field to Location Off.
User Guide 3. 4. 5. 6. Voice mail Click General Options. Change the Enhance Headset Call Audio or Enhance Handset Call Audio fields. Press the Menu key. Click Save. Voice mail Check your voice mail Depending on your theme, you might be able to check your voice mail from the Home screen. 1. In the phone application, press the Menu key. 2. Click Call Voice Mail.
User Guide 2. 3. 4. 5. Voice dialing Click View Speed Dial List. Highlight a contact or phone number. Press the Menu key. Perform one of the following actions: • To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. • To assign the contact to a different speed dial key, click Move. Roll the trackball to move the contact to the new speed dial key. Click the trackball. • To delete the contact from the speed dial list, click Delete.
User Guide Voice dialing Change the voice dialing language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. In the device options, click Language. Change the Voice Dialing Language field. Press the Menu key. Click Save.
User Guide 2. Perform one of the following actions: • To increase matches, set the Sensitivity field closer to Reject Less. • To reduce the number of incorrect matches, set the Sensitivity field closer to Reject More. 3. Press the Menu key. 4. Click Save. Improve voice recognition of numbers 1. 2. 3. 4. In the device options, click Voice Dialing. Press the Menu key. Click Adapt Digits. Complete the instructions on the screen.
User Guide Call logs Call logs About call logs Call logs include the date on which you called your contact, the phone number that you called, and the duration of the call. You can also add notes to your call logs. You can view call logs in the phone application or, depending on how you set your call logging options, you can view call logs in a message list. Depending on your theme, missed calls might also appear on the Home screen. Your BlackBerry® device stores call logs for 30 days.
User Guide Call forwarding Send a call log 1. 2. 3. 4. 5. In the phone application, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Forward. Delete call log notes 1. 2. 3. 4. 5. 6. 7. 8. 9. In the phone application, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Edit Notes. Press the Menu key. Click Clear Field. Press the Menu key. Click Save.
User Guide Call forwarding • To forward unanswered calls only, click All Calls. Change the Forward All Calls field to Do Not Forward. Press the Menu key. Click Save. Click Busy, No Answer, or Unreachable. Change the If Busy, If No Reply, or If Not Reachable fields to a call forwarding number. 5. Press the Menu key. 6. Click Save. To stop forwarding calls, change the Forward All Calls field to Do Not Forward.
User Guide Smart dialing 5. Click Edit Numbers. 6. Click a phone number. 7. Click Delete. Smart dialing About smart dialing You can change smart-dialing options to specify a default country code and area code for phone numbers. If you specify a default country code and area code, when you make calls, you only need to dial a country code and area code when the codes differ from the codes that you specified in the smart-dialing options.
User Guide TTY support TTY support About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device. If your TTY device is designed for use with a 2.5-mm headset jack, you must use an adapter accessory to connect your TTY device to your BlackBerry device.
User Guide Phone options If you have more than one phone number associated with your device, you can switch the phone number that you use as your active phone number. If your device supports more than one phone number, you make calls from and receive calls to your active phone number only. If your device supports a BlackBerry MVS Client phone number and another phone number, you can receive calls to both phone numbers, but you make calls using your active phone number only.
User Guide Phone options Hide or display your phone number when you make calls The wireless network can override the option that you choose. 1. In the phone application, press the Menu key. 2. Click Options. 3. Click General Options. 4. Perform one of the following actions: • To request that your phone number is hidden, change the Restrict My Identity field to Always. • To request that your phone number is displayed, change the Restrict My Identity field to Never.
User Guide Phone shortcuts About telecoil mode In telecoil mode, the magnetic signal of the BlackBerry® device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils. Turn on telecoil mode 1. 2. 3. 4. 5. 6. In the phone application, press the Menu key. Click Options. Click Hearing Aid Mode. Change the Mode Enabled field to Telecoil. Press the Menu key. Click Save.
User Guide Phone troubleshooting • Verify that your BlackBerry® device is connected to the wireless network. • If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls, verify that call forwarding is turned off.
User Guide Phone troubleshooting I cannot make a conference call If your BlackBerry® device is associated with a BlackBerry® MVS Client phone number, you cannot join a call that you make or receive using your BlackBerry MVS Client phone number with a call that you make or receive using the phone number provided by your wireless service provider.
User Guide Messages Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key.
User Guide Message basics 2. Click Attach Address or Attach Contact . 3. Click a contact. Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. 2. 3. 4. 5. 6. 7. 8. In a message list, press the Menu key. Click Options.
User Guide Message basics 4. Type a message. 5. Press the key. 6. Click Send. Related topics Search for contacts in your organization's address book, 116 Mailing lists, 118 Send a PIN message 1. In a message list, press the Menu key. 2. Click Compose PIN. 3. In the To field, perform one of the following actions: • Type a PIN. Click the trackball. • Type a contact name. Click the trackball. • Type part of a contact name. Click a contact. 4. Type a message. 5. Press the Menu key. 6. Click Send.
User Guide Message basics • If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Click the trackball. • If the contact is in your contact list, click a contact. Click an email address or MMS phone number. 4. Type a message. 5. Press the key. 6. Click Send. Related topics Mailing lists, 118 View the size of an MMS message before sending it, 48 Reply to a message 1. In a message, press the Menu key. 2. Click Reply or Reply to All.
User Guide Message basics Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. In a message list, click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve. Save a message 1. In a message, press the Menu key. 2. Click Save.
User Guide Email messages Delete a message 1. In a message, press the Menu key. 2. Click Delete. Delete multiple messages In a message list, perform one of the following actions: • To delete a range of messages, highlight a message. Hold the Alt key.Roll the trackball up or down.Release the Alt key.Press the Menu key. Click Delete Messages. • To delete all message prior to a certain date, highlight a date field. Press the Menu key. Click Delete Prior. Click Delete.
User Guide Email messages File an email message 1. 2. 3. 4. 5. 6. In a message list, highlight an email message. Press the Menu key. Click File. Highlight a message folder. Press the Menu key. Click File. Related topics Reconcile email messages over the wireless network, 169 Add, change, or delete an email message folder You can add, change, or delete email message folders in the email application on your computer.
User Guide 4. 5. 6. 7. Email messages If necessary, change the Message Services field. Change the Save Copy In Sent Folder field to No. Press the Menu key. Click Save. Stop storing messages sent from your computer on your device 1. 2. 3. 4. 5. 6. 7. 8. 9. In a message list, press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field. Press the Menu key. Click Folder Redirection. Clear the check box beside the Sent Items folder. Press the Menu key.
User Guide Email messages Create an email message filter based on a contact or subject 1. 2. 3. 4. 5. 6. 7. In a message list, highlight an email message. Press the Menu key. Click Filter Sender or Filter Subject. Type a name for the email message filter. Set the email message filter options. Press the Menu key. Click Save. Options for email message filters From: Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages.
User Guide Turn on an email message filter 1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Filters. Select the check box beside an email message filter. Press the Menu key. Click Save. Change an email message filter 1. 2. 3. 4. 5. 6. 7. 8. 9. In a message list, press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Edit. Change the options for the email message filter. Press the Menu key. Click Save.
User Guide Email messages Email message options Check spelling automatically before sending email messages 1. 2. 3. 4. In the device options, click Spell Check. Select the Spell Check Email Before Sending option. Press the Menu key. Click Save. Set an out-of-office reply To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. 7. 8. 9.
User Guide 3. 4. 5. 6. 7. Click Email Settings. If necessary, change the Message Services field. Change the Enable HTML Email field to No. Press the Menu key. Click Save. Stop loading pictures in HTML email messages 1. 2. 3. 4. 5. 6. 7. In a message list, press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field. Change the Download Images Automatically field to No. Press the Menu key. Click Save.
User Guide PIN messages Stop forwarding email messages to your device To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. 7. In a message list, press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field. Change the Send Email to Handheld field to No. Press the Menu key. Click Save.
User Guide SMS text messages Related topics Mailing lists, 118 Set a high importance level for received PIN messages 1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click General Options. Set the Make PIN Messages Level 1 field to Yes. Press the Menu key. Click Save. SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages.
User Guide SMS text messages 4. Type a message. 5. Press the key. 6. Click Send. Related topics Mailing lists, 118 Delete the history from an SMS text message 1. When replying to an SMS text message, press the Menu key. 2. Click Remove History. Options for SMS text messages Turn off AutoText for SMS text messages 1. 2. 3. 4. In the device options, click SMS. Set the Disable AutoText field to Yes. Press the Menu key. Click Save. View more of the history in SMS text messages 1. 2. 3. 4.
User Guide MMS messages MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging.
User Guide MMS messages • Attach Video • Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: • To add text to a slide, highlight the empty field below the attachment. Type text. • To change how long a slide appears, change the Slide Duration field. • To move an item on a slide, click the item. Click Move Field. Roll the trackball to the new location. Click the trackball.
User Guide 2. 3. 4. 5. Press the Menu key. Click View Attachment. Press the Menu key. Click Add to Contacts. Save a media file from an MMS message 1. In an MMS message, press the Menu key. 2. Click one of the following menu items: • Save Image • Save Audio • Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1. When composing an MMS message, press the Menu key. 2. Click Options. 3.
User Guide Message list options Stop receiving MMS messages when roaming 1. 2. 3. 4. In the device options, click MMS. Set the Multimedia Reception and Automatic Retrieval fields to Home Only. Press the Menu key. Click Save. Block MMS messages 1. 2. 3. 4. In the device options, click MMS. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box. Press the Menu key. Click Save.
User Guide Message list options 5. Press the Menu key. 6. Click Save. To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device within the set period of time appear in a message list. Use color to differentiate work messages from other messages To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server. 1. In the device options, click Security Options. 2.
User Guide Message list options Use one message list or multiple message lists By default, your BlackBerry® device theme determines whether SMS text messages appear in the same message list as email messages. 1. In a message list, press the Menu key. 2. Click Options. 3. Click General Options. 4. Perform one of the following actions: • To use one message list for all messages, set the SMS and Email Inboxes field to Combined.
User Guide Message list options Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block PIN messages from contacts in your organization. For more information, contact your administrator. 1. In the device options, click Security Options. 2. Click Firewall. 3. Select the check box beside one or more message types. 4. Press the Menu key. 5. Click Save.
User Guide Message shortcuts Reset a blocked message counter 1. 2. 3. 4. 5. In the device options, click Security Options. Click Firewall. Highlight a message type. Press the Menu key. Click Reset Count or Reset All Counts. Message shortcuts In a message • To reply to a message, press the exclamation point (!) key. • To forward a message, press the period (.) key. • To move to the last cursor position after you close and reopen a received email message or PIN message, press 5.
User Guide S/MIME-protected messages S/MIME-protected messages S/MIME-protected message basics About signing and encrypting messages You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry® device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send.
User Guide S/MIME-protected messages Attach a certificate to a message You can attach a certificate to email messages and PIN messages. 1. When composing a message, press the Menu key. 2. Click Attach Certificates. 3. Highlight a certificate. 4. Press the Menu key. 5. Click Continue. Download the certificate used to sign or encrypt a message If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate. 1.
User Guide S/MIME-protected messages 2. Press the Menu key. 3. Click Import Server. View the certificate used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Display Sender's Certificate or Display Encryption Certificate. View encryption information for a weakly encrypted message 1. In a weakly encrypted message, highlight the encryption status indicator. 2. Press the Menu key. 3.
User Guide S/MIME-protected messages Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. : The message is strongly encrypted. : The message is weakly encrypted.
User Guide S/MIME-protected messages About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the message.
User Guide S/MIME-protected messages Request delivery notification for signed S/MIME-protected messages 1. 2. 3. 4. 5. In the device options, click Security Options. Click S/MIME. Change the Request S/MIME Receipts field to Yes. Press the Menu key. Click Save. Turn off the prompt that appears before an S/MIME-protected message is truncated 1. 2. 3. 4. 5. In the device options, click Security Options. Click S/MIME. Change the Warn about truncated messages field to No. Press the Menu key. Click Save.
User Guide PGP protected messages You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. PGP protected messages PGP protected message basics About signing and encrypting messages You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry® device.
User Guide PGP protected messages 3. Highlight a PGP key. 4. Press the Menu key. 5. Click Continue. Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender’s PGP key, or your device might download the sender’s PGP key from the PGP Universal Server automatically. 1.
User Guide PGP protected messages View the PGP key used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Display Sender's PGP Key or Display Encryption PGP key. PGP protected message status Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. : The message is strongly encrypted. : The message is weakly encrypted.
User Guide PGP protected messages PGP protected message options Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages that you send so that recipients can encrypt their reply messages. 1. In the device options, click Security Options. 2. Click PGP. 3. Change the Default Key field. 4. Press the Menu key. 5. Click Save. Change options for downloading attachments in encrypted messages 1.
User Guide PGP protected messages If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message. You can also view the abbreviation and full description for the classification for a sent message in the sent items folder.
User Guide Message troubleshooting Turn off the prompt that appears when you use a PGP key that is not recommended for use 1. 2. 3. 4. 5. In the device options, click Security Options. Click PGP. Change the Warn about problems with my PGP keys field to No. Press the Menu key. Click Save. To turn on the prompt again, change the Warn about problems with my PGP keys field to Yes.
User Guide Message troubleshooting • If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host Routing Table. Press the Menu key. Click Register Now. • Generate an encryption key. • Verify that data service is turned on. • Resend the message.
User Guide Message troubleshooting I cannot send SMS text messages Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area.
User Guide Message troubleshooting • Wait for a short period of time. Your device receives long messages and attachments in sections. • Try viewing your message in plain text. Press the Menu key. Click Get Plain Text. Some email message folders appear dimmed If you cannot forward email messages from an email message folder, the check box beside the folder appears dimmed. Try performing the following actions: • Wait for a few seconds.
User Guide Message troubleshooting If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field. For more information about the features that are available on your device, contact your wireless service provider or administrator.
User Guide Attachments Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files. If you save an email message that contains an attachment that you have previewed, the email message and the attachment are stored in the device memory until you delete the email message.
User Guide Attachment basics Stop downloading an attachment 1. In a message, highlight an attachment that you are downloading. 2. Press the Menu key. 3. Click Cancel Download. Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In an attachment, click a link. 2. Press the Menu key. 3. Click one of the following menu items: • Get Link • Retrieve To return to the attachment, press the Escape key.
User Guide Document attachments Document attachments Open a password-protected .pdf file attachment To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password protected document" message appears, press the Escape key. 2. Press the Menu key. 3. Click Password. 4.
User Guide Spreadsheet attachments View the content of a cell In a spreadsheet cell, click the trackball. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet. Change the size of a column In a spreadsheet, perform one of the following actions: • To change the size of a column, click the column label.
User Guide Media attachments View a list of pages in a multi-page .tif file attachment You can view a list of pages in a multi-page .tif file attachment, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file attachment, press the Menu key. 2. Click Table of Contents. To move to a specific page, click a page. Switch pages in a multi-page .tif file attachment 1. In a multi-page .tif file attachment, press the Menu key. 2. Click Next Page or Prev Page.
User Guide vCard contact attachments Zoom in to or out from a slide 1. When viewing a presentation in slide view, press the Menu key. 2. Click Zoom. 3. Roll the trackball up or down. To zoom back to the original slide size, press the Menu key. Click Fit to Screen. Save a slide 1. 2. 3. 4. When viewing a presentation in slide view, press the Menu key. Click Save Slide. Type a name for the file. Click Save. vCard contact attachments About vCard contact attachments vCard® contact attachments (.
User Guide Attachment shortcuts Attachment shortcuts • To search for text in an attachment, press Q. In a spreadsheet • To move to a specific cell, press A. • To view the content of a cell, press the Space key. • To switch worksheets, press O. Highlight a worksheet. Press the Enter key. In a presentation • To switch presentation views, press Z. • To move to the next slide when viewing a presentation in slide view, press 6.
User Guide Camera and video camera Camera and video camera Take a picture 1. In the camera, if necessary, to zoom in to or out from a subject, roll the trackball up or down. 2. To take a picture, click the trackball. Note: The approximate number of pictures that you can save to the BlackBerry® device memory or the media card appears in the lower-left corner of the screen. If you save pictures to the device memory, you can insert a media card into your device to save more pictures.
User Guide Camera and video camera options Play a media file, 83 Camera and video camera options Change the picture size The larger the picture, the more memory the picture requires. 1. In the camera, press the Menu key. 2. Click Options. 3. Change the Picture Size field. 4. Press the Menu key. 5. Click Save. Set picture quality You can set the fineness of detail that the camera captures in pictures. The finer the detail of a picture, the more memory the picture requires. 1.
User Guide Camera and video camera shortcuts Change options to compensate for different lighting conditions in pictures or videos 1. In the camera or video camera, press the Menu key. 2. Click Options. 3. Perform any of the following actions: • To change the default flash mode for pictures, change the Default Flash Setting field. • To improve the colors in pictures, in the White Balance field, click the current lighting condition. • To turn on low-light mode for videos, change the Video Light field. 4.
User Guide Camera and video camera troubleshooting Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to save a picture or video to your device memory, delete old data or messages from your device. • If you are trying to save a picture or video on your media card, delete old media files.
User Guide Media Media Transferring and downloading media files About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device. If you connect your device to your computer, you can transfer files quickly between your media card and your computer using mass storage mode.
User Guide Transferring and downloading media files 2. Click Save. 3. Type a name for the song or video. 4. Click Save. Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device. 1. 2. 3. 4. 5. In the media application, click a media type. Press the Menu key. Click Receive Using Bluetooth. Click Yes. Click Save.
User Guide Playing media files and recording voice notes 4. Click Download Images. Playing media files and recording voice notes Play a media file 1. In the media application, click a media type. 2. If necessary, click a category. 3. Click a song, ring tone, video, or voice note. Note: To view other songs or videos while playing a song or video, press the Menu key. Click Music Library or Video Library. To stop playing a media file, click the stop icon.
User Guide Play the next or previous song in a category 1. When playing a song, press the Menu key. 2. Click Next Track or Previous Track. Search for a media file 1. In the media application, click a media type. 2. If necessary, click a category. 3. In the Find field, type part or all of a name for a song, ring tone, video, picture, or voice note. Record a voice note 1. In the voice notes application, click the record icon. 2.
User Guide Managing media files Keep backlighting on when you play a video By default, the backlighting is designed to turn off after a period of time to conserve battery power. 1. In the media application, press the Menu key. 2. Click Options. 3. Change the Turn Off Auto Backlighting field to No. 4. Press the Menu key. 5. Click Save. About using a headset You can purchase an optional headset to use with your BlackBerry® device.
User Guide 8. 9. 10. 11. Managing media files Click a song. To add more songs, repeat steps 6 to 8. Press the Menu key. Click Save. Change a standard playlist 1. 2. 3. 4. 5. 6. In the media application, click Music. Click Playlists. Highlight a standard playlist. Press the Menu key. Click View. Perform any of the following actions: • To add a song, press the Menu key. Click Add Songs. Click a song. • To change the order of songs, highlight a song. Press the Menu key. Click Move.
User Guide Managing media files Rename a playlist 1. 2. 3. 4. 5. 6. 7. In the media application, click Music. Click Playlists. Highlight a playlist. Press the Menu key. Click Rename. Type a name for the playlist. Click Save. Delete a playlist 1. 2. 3. 4. 5. In the media application, click Music. Click Playlists. Highlight a playlist. Press the Menu key. Click Delete. View properties for a media file 1. 2. 3. 4. 5. In the media application, click a media type. If necessary, click a category.
User Guide 4. 5. 6. 7. 8. Highlight a song, ring tone, video, or voice note. Press the Menu key. Click Rename. Type a name for the file. Click Save. Move a media file You can only move songs, ring tones, videos, or voice notes that you added. 1. In the media application, press the Menu key. 2. Click Explore. 3. Navigate to a folder that contains media files. 4. Highlight a media file. 5. Press the Menu key. 6. Click Move. 7. Navigate to the new location. 8. Click a folder. 9. Click Move Into.
Viewing pictures User Guide Use a picture as the Home screen background 1. 2. 3. 4. 5. In the media application, click Pictures. Click a category. Highlight a picture. key. Press the Click Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. View pictures as a slide show A slide show displays all pictures in a category or folder. 1. In the media application, click Pictures. 2. Click a category. 3. If necessary, click a folder. 4.
User Guide To zoom back to the original picture size, press the Menu key. Click Fit to Screen. To close the picture, press the Escape key once in the camera or twice in the media application. Pan a picture To perform this task, you must zoom in to the picture. In a picture, roll the trackball. To close the picture, press the Escape key once in the camera or twice in the media application. Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate.
User Guide Managing pictures 3. Click Exclude Folders. 4. Click the folders that contain album art that you want to hide. Rename a picture or picture folder You can only rename pictures or picture folders that you transferred to your BlackBerry® device. 1. In the media application, click Pictures. 2. Click a category. 3. Highlight a picture or picture folder. 4. Press the Menu key. 5. Click Rename. 6. Type a name for the picture or picture folder. 7. Click Save.
User Guide Media card and mass storage mode options Media card and mass storage mode options About media cards You can insert a microSD media card into your BlackBerry® device to take videos and extend the memory that is available on your device for storing media files such as songs, ring tones, videos, or pictures. For more information about inserting a media card into your device, see the printed documentation that came with your device.
User Guide Media shortcuts To stop encrypting the files on a media card, change the Encryption Mode field to None. Related topics Set a device password, 206 Turn off media card support 1. 2. 3. 4. In the device options, click Memory. Change the Media Card Support field to Off. Press the Menu key. Click Save. Turn off mass storage mode 1. 2. 3. 4. In the device options, click Memory. Change the Mass Storage Mode Support field to Off. Press the Menu key. Click Save.
User Guide Media troubleshooting Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I cannot open media files Try performing the following actions: • If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode.
User Guide Media troubleshooting Some features are not available on my device Depending on your wireless service plan or the type of email account that is associated with your BlackBerry® device, some features might not be available on your device. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options.
User Guide Browser Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. In the browser, perform one of the following actions: • If a web address field appears on the screen, type a web address. • If a web address field does not appear on the screen, press the key. Click Go To.
User Guide Browser basics 2. Click Back or Forward. Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh. Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, press the Menu key. 2. Click Save Page. 3. Click OK. Stop loading a web page 1. When a web page is loading, press the Menu key. 2. Click Stop.
User Guide Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address. View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address. Copy an address for a web page, link, or picture 1. On a web page, perform one of the following actions: • Highlight or pause on a link. Press the Menu key. Click Link Address.
User Guide Browser bookmarks Viewing pictures and playing media files Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open. Save a song or video from a web page 1. 2. 3. 4. In the browser, click a link for a song or video. Click Save. Type a name for the song or video. Click Save. View a full picture on a web page 1. On a web page, highlight or pause on a picture. 2. Press the Menu key. 3. Click Full Image. Zoom in to or out from a picture 1.
User Guide Browser bookmarks 3. In the Auto Synchronize field, set how often the browser should check for updates to the web page. 4. In the Start time field, set the time of day when the browser should start checking for updates. 5. Click Add. If you visit the web page offline, the browser displays the content that was current the last time that you viewed the web page online. Change a bookmark for a web page 1. 2. 3. 4. 5. 6. 7. In the browser, press the Menu key. Click Bookmarks.
User Guide Web feeds File a bookmark for a web page 1. 2. 3. 4. 5. 6. 7. In the browser, press the Menu key. Click Bookmarks. Highlight a bookmark. Press the Menu key. Click Move Bookmark. Roll the trackball to the new location. Click the trackball. Rename a bookmark folder for web pages You can only rename folders that you created. 1. Highlight a folder. 2. Press the Menu key. 3. Click Rename Folder. Delete a bookmark folder for web pages You can only delete folders that you created. 1.
User Guide 2. 3. 4. 5. 6. Web feeds Click Add Web Feed. Select the check box beside a web feed. In the Auto Synchronize field, set how often the browser should check for updates to the web feed. In the Start time field, set the time of day when the browser should start checking for updates. Click Add. View web feed content 1. In a web feed, highlight a title. 2. Press the Menu key. 3. Perform one of the following actions: • To view a summary of the story, click Show Description.
User Guide Browser options File a web feed 1. 2. 3. 4. 5. 6. 7. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Move Bookmark. Roll the trackball to the new location. Click the trackball. Delete a web feed 1. 2. 3. 4. 5. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Delete Bookmark. Browser options Change the default browser view 1. 2. 3. 4. 5. 6. In the browser, press the Menu key.
User Guide Browser options Change JavaScript options 1. 2. 3. 4. In the browser, press the Menu key. Click Options. Click Browser Configuration. Select any of the following check boxes: • Support JavaScript • Allow JavaScript popups • Terminate slow running scripts 5. Press the Menu key. 6. Click Save Options. Change options for pictures and animation on web pages 1. In the browser, press the Menu key. 2. Click Options. 3.
User Guide Browser options 5. Press the Menu key. 6. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu key. 2. Click Set Encoding. 3. Clear the Auto mode check box. 4. Set the Default charset field. 5. Click OK. Receive a prompt before closing the browser or running a script 1. 2. 3. 4. In the browser, press the Menu key. Click Options. Click General Properties.
User Guide Browser security If your BlackBerry device is associated with an email account that uses a BlackBerry® Enterprise Server that supports the BlackBerry Browser, you can use the BlackBerry Browser configuration to browse the Internet and your organization's intranet. If you use the BlackBerry Browser configuration, you might not be able to change some browser options.
User Guide Browser security 5. Click Save. TLS options TLS Default: Specify the type of TLS or SSL connection that your browser uses for HTTP connections. To use a direct TLS or SSL connection, change this field to Handheld. To use Triple DES and TLS or SSL, change this field to Proxy. Allow HTTPS Redirections: Specify whether a prompt appears before a secure web page redirects your browser to another web page.
User Guide Browser push Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only. To accept and send data that is encrypted using 128-bit encryption or 56-bit encryption, change this field to Allow Weak.
User Guide Browser shortcuts 2. Click Browser Push. 3. Perform one of the following actions: • To reject all browser push messages, clear the Enable Push, Enable MDS Push, and Enable WAP Push check boxes. • To reject browser push messages through a BlackBerry® Enterprise Server or BlackBerry® Internet Service, clear the Enable MDS Push check box. • To reject browser push messages through WAP gateways, clear the Enable WAP Push check box. 4. Press the Menu key. 5. Click Save.
User Guide • • • • • • • Browser troubleshooting To zoom in to a web page, press the comma (,) key. To zoom out from a web page, press the period (.) key. To turn on support for JavaScript, press the Symbol key. To move to a specific web page, press 5. To add a bookmark, press the question mark (?) key. To follow a link, highlight or pause on the link. Press the Enter key. To hide the banner, press the exclamation point (!) key. To view the banner, press the exclamation point (!) key.
User Guide Date, time, and alarm Date, time, and alarm Set the date and time 1. 2. 3. 4. 5. 6. 7. 8. In the clock, press the Menu key. Click Options. Click Set Time. Click the Time field. Roll the trackball to select a time. Click the Time field. Press the Menu key. Click Save. Get the date and time from the wireless network automatically To perform this task, your BlackBerry® device must be connected to the wireless network. 1. 2. 3. 4. 5. In the clock, press the Menu key. Click Options.
User Guide Change the clock face 5. Click Save. Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. In the clock, press the Menu key. 2. Click Options. 3. Set the Clock Face, Stopwatch Face or Timer Face fields. 4. Press the Menu key. 5. Click Save. Display a second time zone You can display a second clock to show another time zone. For example, you can see the local time and your home time while you are traveling. 1. In the clock, press the Menu key. 2.
User Guide Turn on the alarm • To turn off screen dimming when bedside clock mode is turned on, change the Dim Screen field to No. 4. Press the Menu key. 5. Click Save. Turn on the alarm 1. 2. 3. 4. 5. In the clock, press the Menu key. Click Set Alarm. Roll the trackball over the text beside the alarm time to highlight On or Weekdays. Press the Escape key. Click Save. In the device status section of the Home screen, a clock indicator appears.
User Guide • To send the results, press the Menu key. Click Send Results. Click a message type. Set the timer 1. 2. 3. 4. 5. 6. In the clock, press the Menu key. Click Timer. Press the Menu key. Click Set Timer. Type the length of time to count down. Click Start. If you exit the clock application, the timer continues to count down. Change timer notification options 1. 2. 3. 4. 5. In the clock, press the Menu key. Click Options.
User Guide Personal organizer Personal organizer Contacts Contact basics Add a contact 1. In the contact list, click Add Contact. 2. Type the contact information. 3. Press the key. 4. Click Save. Add a contact from a message, call log, or web page 1. 2. 3. 4. 5. 6. In a message, a call log, or on a web page, highlight a contact. Press the Menu key. Click Add to Contacts. Type the contact information. Press the Menu key. Click Save.
User Guide Contacts Add a pause or a wait to a phone number 1. 2. 3. 4. 5. After typing the main part of a phone number in a phone number field, press the Menu key. Click Add Pause or Add Wait. Type the additional numbers. Press the Menu key. Click Save. View a contact In the contact list, click a contact. Change a contact 1. 2. 3. 4. 5. 6. In the contact list, highlight a contact. Press the Menu key. Click Edit. Change the contact information. Press the Menu key. Click Save. Delete a contact 1.
User Guide Contacts • To delete a contact from the contact lookup results, click Delete. • To delete the contact lookup results, click Delete Lookup. • To start a new contact lookup, click Lookup. Customizing contacts About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles.
User Guide 4. 5. 6. 7. 8. 9. 10. 11. 12. Highlight the caller ID picture. Press the Menu key. Click Replace Picture. Highlight a picture. Press the Menu key. Click Select. Center the picture in the box. Press the Menu key. Click Crop and Save. Delete the caller ID picture for a contact 1. 2. 3. 4. 5. 6. 7. 8. In the contact list, highlight a contact. Press the Menu key. Click Edit. Highlight the caller ID picture. Press the Menu key. Click Delete Picture. Press the Menu key. Click Save.
User Guide Contacts 2. 3. 4. 5. Press the Menu key. Click Edit Group. Click a contact. Click one of the following menu items: • Add Member • Change Member • Delete Member 6. Press the Menu key. 7. Click Save Group. Note: When you delete a contact from a mailing list, the contact remains in your contact list. View a mailing list In the contact list, click a mailing list. To view the details for a contact in the mailing list, click a contact. Click View Member. Delete a mailing list 1.
User Guide Contacts 5. Click Save. Contact list options Sort contacts or tasks 1. 2. 3. 4. 5. 6. In the contact list or task list, press the Menu key. Click Options. If necessary, click General Options. Change the Sort By field. Press the Menu key. Click Save. Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. In the device options, click Language. 2. Change the Name Display field. 3.
User Guide Calendar Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
User Guide Calendar 4. If the appointment recurs, change the Recurrence field. 5. Press the key. 6. Click Save. Related topics Turn off your device, 203 Schedule an appointment quickly in Day view To perform this task, in the general calendar options, the Enable Quick Entry field must be set to Yes. 1. 2. 3. 4. In Day view, beside the start time, type the subject of the appointment. Type a location in parentheses. To change the end time, roll the trackball. Click the trackball.
User Guide Calendar Schedule an alarm 1. 2. 3. 4. 5. 6. In a calendar, press the key. Click New Alarm. Type the alarm information. If the alarm recurs, change the Recurrence field. Press the Menu key. Click Save. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3.
User Guide 3. 4. 5. 6. 7. 8. 9. Calendar Type the meeting information. Press the Menu key. Click Invite Attendee. Click a contact. To add another contact to your meeting, repeat steps 4 to 6. Press the Menu key. Click Save. Related topics Turn off your device, 203 Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task.
User Guide Calendar • To select the next time that all meeting participants are available, click Next Available Time. • To view a list of the statuses that are associated with the colored bars on the screen (for example, busy or tentative), press the Menu key. Click Show Legend. Change the list of participants for a meeting To perform this task, you must be the meeting organizer. 1. In a meeting, in the Accepted or Declined field, highlight a contact. 2. Press the Menu key. 3.
User Guide Calendar 3. Press the Menu key. 4. Click Save. Create a conference call meeting from your computer To perform this task, you must be the meeting organizer or be creating the meeting on behalf of the meeting organizer. For information about creating meetings on behalf of another person, see the documentation for the email application on your computer. You can create a conference call meeting from your computer that your BlackBerry® device recognizes.
User Guide 2. 3. 4. 5. 6. Calendar Click Options. Click General Options. Change the Initial View field. Press the Menu key. Click Save. Change the default reminder time for calendar entries 1. 2. 3. 4. 5. 6. In a calendar, press the Menu key. Click Options. Click General Options. Change the Default Reminder field. Press the Menu key. Click Save. Related topics Turn off your device, 203 Change the snooze time for reminders, 127 Change the start and end time for days 1. 2. 3. 4. 5. 6.
User Guide View tasks in a calendar 1. 2. 3. 4. 5. 6. In a calendar, press the Menu key. Click Options. Click General Options. Change the Show Tasks field to Yes. Press the Menu key. Click Save. Change the first day of the week 1. 2. 3. 4. 5. 6. In a calendar, press the Menu key. Click Options. Click General Options. Change the First Day of Week field. Press the Menu key. Click Save. Hide free time in Agenda view 1. 2. 3. 4. 5. 6. In a calendar, press the Menu key. Click Options.
User Guide Calendar 6. Click Save. Your BlackBerry® device deletes calendar entries that are older than the number of days that you set. To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your device within the set period of time appear in a calendar.
User Guide 4. Change the Appointment Color field. 5. Press the Menu key. 6. Click Save. Change the calendar that reminds you of appointments 1. 2. 3. 4. 5. 6. In a calendar, press the Menu key. Click Options. Click a calendar. Change the Display Reminders field. Press the Menu key. Click Save. Change the default calendar 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Default Services. Change the Calendar (CICAL) field. Press the Menu key. Click Save.
User Guide Tasks Calendar troubleshooting I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes®, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting.
User Guide Tasks Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Change a task 1. 2. 3. 4. 5. 6. In the task list, highlight a task. Press the Menu key. Click Open. Change the task information. Press the Menu key. Click Save. Change the status of a task 1.
User Guide • • • • • Tasks To accept the suggested spelling, click a word in the list that appears. To ignore the suggested spelling, press the Escape key. To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All. To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary. To stop checking spelling, press the Menu key. Click Cancel Spell Check. Delete a task 1. In the task list, highlight a task. 2. Press the Menu key. 3. Click Delete.
User Guide Memos Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click Options. 3. If necessary, click General Options. 4. Change the Confirm Delete field to No. 5. Press the Menu key. 6. Click Save. View the number of tasks or memos stored on your device 1. In the task list or memo list, press the Menu key. 2.
User Guide Memos 4. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All.
User Guide Categories Categories About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes.
User Guide Calculator 4. Press the Menu key. 5. Click Save. Delete a category 1. 2. 3. 4. 5. In the contact list, task list, or memo list, press the Menu key. Click Filter. Highlight a category. Press the Menu key. Click Delete. Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Calculator Use the calculator • • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard.
User Guide Notification profiles Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can change preloaded notification profiles or create new ones.
User Guide Notification basics 11. To set notification options for another item, repeat steps 5 through 10. 12. Press the Menu key. 13. Click Save. Change a notification profile 1. 2. 3. 4. 5. 6. 7. In the profile list, click Advanced. Highlight a notification profile. Press the Menu key. Click Edit. Change the notification profile. Press the Menu key. Click Save. Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click Advanced. 2.
User Guide • To turn off all notification, including notification profile exceptions and LED notification, click Off. Related topics Silence the alarm, 113 Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press the Menu key. 4. Click Download Ring Tones.
User Guide Custom notification To turn on Bluetooth® connection notification again, change the LED Connection Indicator field to On. Turn on wireless coverage notification 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the LED Coverage Indicator field to On. Press the Menu key. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off.
User Guide Change the order of notification profile exceptions 1. 2. 3. 4. 5. 6. In the profile list, click Advanced. Highlight a notification profile exception. Press the Menu key. Click Move. Roll the trackball to the new location. Click the trackball. Change a notification profile exception 1. 2. 3. 4. 5. 6. 7. In the profile list, click Advanced. Highlight a notification profile exception. Press the Menu key. Click Edit. Change the notification profile exception information. Press the Menu key.
User Guide Notification profile troubleshooting Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a new profile exception appears with your notification profiles as "Calls From ". Notification profile exceptions are shared between your contacts and your notification profiles and changes that you make in one application are made in the other application.
User Guide Typing Typing Typing basics Type a symbol 1. Press the Symbol key. To view more symbols, press the Symbol key again. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackball to the left or right. Click a selected character. For example, to type ü, hold 3 and roll the trackball to the left until ü is highlighted. Click the trackball. Cut, copy, and paste text 1. 2. 3. 4. 5.
User Guide Typing input methods Cancel a text selection 1. With text selected, press the Menu key. 2. Click Cancel Selection. Set the cursor speed 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Key Rate field. Press the Menu key. Click Save. Turn on key tones 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Key Tone field to On. Press the Menu key. Click Save.
User Guide Typing input methods • To change a letter in a word that you are typing, highlight the letter. Click the alternate letter that appears on the screen. To change a letter in a word after you finish typing the word, click the word. Highlight the letter. Click the alternate letter that appears on the screen. Type text using multi-tap • • To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice. Switch typing input methods 1.
User Guide Spelling checker Change the input options for SureType technology 1. 2. 3. 4. 5. In the device options, click Language. Click Input Options. Change the input options. Press the Menu key. Click Save. Spelling checker Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3.
User Guide Spelling checker Check spelling automatically before sending email messages 1. 2. 3. 4. In the device options, click Spell Check. Select the Spell Check Email Before Sending option. Press the Menu key. Click Save. Change options for checking spelling You can change the type and length of words that the spelling checker includes when checking spelling. 1. In the device options, click Spell Check. 2. Change one or more options. 3. Press the Menu key. 4. Click Save.
User Guide 7. Custom dictionary Click the trackball. Delete a word from the custom dictionary 1. 2. 3. 4. 5. In the device options, click Spell Check. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Delete. Custom dictionary About the custom dictionary You can add words to the custom dictionary so that your BlackBerry® device recognizes the word when you check spelling.
User Guide AutoText Delete a word from the custom dictionary 1. 2. 3. 4. 5. 6. In the device options, click Custom Dictionary. Highlight a word. Press the Menu key. Click Delete. Press the Menu key. Click Save. Stop adding items to the custom dictionary automatically 1. 2. 3. 4. 5. 6. In the device options, click Language. Click Input Options. Clear the Auto Word Learning check box. Change the Learn Words From Email Messages field to Off. Press the Menu key. Click Save.
User Guide AutoText Create an AutoText entry 1. 2. 3. 4. 5. In the device options, click AutoText. Press the Menu key. Click New. In the Replace field, type the text to replace. In the With field, perform one of the following actions: • Type replacement text. • To insert a macro (for example, the current date or time), press the Menu key. Click Insert Macro. 6. Perform one of the following actions: • To capitalize the entry exactly as you typed it, set the Using field to Specified Case.
User Guide Typing shortcuts Typing shortcuts • • • • • • • • • To insert a period, press the Space key twice. The next letter is capitalized. To capitalize a letter, hold the letter key until the capitalized letter appears. To type the alternate character on a key, press the Alt key and the character key. To type an accented or special character, hold the letter key and roll the trackball to the left or right. Click a selected character.
User Guide Typing troubleshooting SureType technology does not recognize a word Use the list that appears when you type to help you build words that SureType® technology does not recognize. Press the letter key for the first letter in the word once. Highlight a letter in the list. Press the letter key for the next letter in the word once. Highlight a letter combination. Click the trackball. Continue typing the word.
User Guide Language Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. In the device options, click Language. Change the Language field. Press the Menu key. Click Save. Add a display language You can add a display language using the application loader tool of the BlackBerry® Desktop Manager.
User Guide 1. 2. 3. 4. Switch typing input methods In the device options, click Language. Change the Input Language field. Press the Menu key. Click Save. Switch typing input methods 1. In the device options, click Language. 2. Perform one of the following actions: • To use the multi-tap input method, set the Input Language field to Multitap. • To use the SureType® input method, set the Input Language field to . 3. Press the Menu key. 4. Click Save.
User Guide Change the shortcut for switching typing input languages 1. In the device options, on the Language screen, verify whether the Input Language Selection Shortcut field is set to Alt-Enter or ShiftSpace. 2. Perform one of the following actions: • If the Input Language Selection Shortcut field is set to Alt-Enter, while typing hold the Alt key and press the Enter key. Continue to hold the Alt key and click a language.
User Guide Language troubleshooting Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator.
User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Backlight Brightness field. Press the Menu key. Click Save. Set how long backlighting remains on 1. 2. 3. 4. In the device options, click Screen/Keyboard.
Display options User Guide 5. Click Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. In the media application, click Pictures. 2. Click a category. 3. Press the Menu key. 4. Click Download Images.
User Guide External display Change an application folder You can only rename application folders that you create. 1. On the Home screen, highlight an application folder. 2. Press the Menu key. 3. Click Edit Folder. 4. Change the folder information. 5. Click Save. Move an application icon 1. In the application list or in an application folder, highlight an application icon. 2. Press the Menu key. 3.
User Guide Keyboard options 2. Perform one of the following actions: • To move between notifications, press the Volume keys. • To quickly show the text of a notification for a message, press the Right Convenience key. Change options for notifications on the external display When the flip is closed, notification for items such as new messages, phone calls, or calendar reminders, appears on the external display. 1. In the device options, click External Notifications. 2.
User Guide Themes 4. Click Save. Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the left side of the device and one on the right side that you can use when the flip is open. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. In the device options, click Screen/Keyboard. 2. Change the Right Side Convenience Key Opens or Left Side Convenience Key Opens fields. 3. Press the Menu key. 4. Click Save.
User Guide Accessibility options Download a theme Depending on your wireless service provider, this feature might not be supported. 1. In the device options, click Theme. 2. Press the Menu key. 3. Click Download Themes. Accessibility options Change the contrast You can change the color contrast to grayscale or reverse contrast. 1. In the device options, click Advanced Options. 2. Click Accessibility. 3. Change the Color Contrast field. 4. Press the Menu key. 5. Click Save.
User Guide Display troubleshooting The notification details do not appear on the external display If your BlackBerry® device is locked or content protection is turned on, you receive notifications of new messages, phone calls, and calendar reminders, but the notification details, such as the sender and subject line in a message, do not appear on the external display.
User Guide Search Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. In a message list, press the Menu key. 2. Click Search. 3.
User Guide Messages, attachments, and web pages Include Encrypted Messages: Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages. Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for messages in. Show: Change the status of messages that your device should search for.
User Guide 1. 2. 3. 4. Organizer data In a message, in an attachment, or on a web page, press the Menu key. Click Find. Type the text. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next. View a list of saved searches 1. 2. 3. 4. In a message list, press the Menu key. Click Search. Press the Menu key. Click Recall. Change a saved search 1. 2. 3. 4. 5. 6. In the list of saved searches, highlight a search. Press the Menu key. Click Edit Search.
User Guide Search shortcuts To stop a search, press the Escape key. Search for contacts in your organization's address book To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. In the contact list, press the Menu key. Click Lookup. Type part or all of a contact name. Press the Enter key. Manage contact lookup results 1.
User Guide Synchronization Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email messages between your device and the email application on your computer over the wireless network.
User Guide 7. Prerequisites: Synchronizing organizer data over the wireless network Click Save. It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld.
User Guide Manage email reconciliation conflicts Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your BlackBerry® device. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Reconciliation. 4. If necessary, change the Message Services field. 5. Set the On Conflicts field. 6. Press the Menu key. 7. Click Save.
User Guide Delete all device data Delete all device data Before you delete your BlackBerry® device data, consider backing up the data so that you have a copy on your computer before you delete it from your device. CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it. If you reset your device, the process continues after the device restarts. 1.
User Guide Synchronization troubleshooting I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. For more information, see the BlackBerry Desktop Software Online Help.
Bluetooth technology User Guide Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset.
User Guide Bluetooth technology basics Turn on Bluetooth technology, 174 Pair with a Bluetooth enabled device, 174 Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn on Bluetooth® technology. 1. During a call, press the Menu key. 2. Click Activate . Related topics Turn on Bluetooth technology, 174 Pair with a Bluetooth enabled device, 174 Share contacts with a paired Bluetooth enabled car kit 1. 2. 3. 4. 5. 6.
User Guide Bluetooth technology options • Send Using Bluetooth Rename a paired Bluetooth enabled device 1. 2. 3. 4. 5. 6. 7. In the device options, click Bluetooth. Highlight a paired Bluetooth® enabled device. Press the Menu key. Click Device Properties. In the Device Name field, change the name for the Bluetooth enabled device. Press the Menu key. Click Save. Delete a paired Bluetooth enabled device To perform this task, your BlackBerry® device must not be connected to the Bluetooth® device. 1. 2. 3.
User Guide Bluetooth technology options 6. Click Save. Make your BlackBerry device discoverable 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. Set the Discoverable field to Yes. Press the Menu key. Click Save. Change the pairing name for your BlackBerry device 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. In the Device Name field, type a name for your BlackBerry® device. Press the Menu key. Click Save.
User Guide Bluetooth technology options Turn off a Bluetooth profile 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. Clear the check box beside one or more Bluetooth® profiles. Press the Menu key. Click Save. Related topics Bluetooth profiles, 178 Bluetooth profiles Headset (HSP) This profile allows you to connect your BlackBerry® device to Bluetooth® enabled headsets that support the Headset profile.
User Guide Bluetooth technology troubleshooting This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume or playing the next or previous media file on your BlackBerry device. Encrypt data that you send or receive using Bluetooth technology To perform this task, the paired Bluetooth® enabled device must support data encryption. 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options.
User Guide Bluetooth technology troubleshooting I cannot pair with a Bluetooth enabled device Try performing the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device. • Allow the Bluetooth enabled device to discover your BlackBerry device. In the Bluetooth setup application, click Listen.
User Guide GPS technology GPS technology About GPS technology Depending on your wireless service provider, you might be able to use location-based applications and location-based services on your BlackBerry® device to get your GPS location. Location-based applications can use your GPS location to provide you with other location-based information. For example, a location-based application could use your GPS location to provide you with driving directions.
User Guide Maps Maps Map basics Get directions 1. On a map, press the Menu key. 2. Click Get Directions. 3. Perform one of the following actions to specify a starting location: • To specify your current location, click Where I Am. • To specify a new location, click Enter Address. To type location information in specific address fields, select the Advanced check box. • To specify a saved location, click Favorites. • To specify a location for a contact, click From Contacts.
User Guide Map basics • To view a location for a contact, click From Contacts. • To view a location that you viewed recently, click the location. View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. On a map, press the Menu key. 2. Click Local Search. 3. Type the point of interest information. 4. Press the Enter key.
User Guide 7. Edit the address information. 8. Press the Menu key. 9. Click Lookup Address. Navigation Zoom in to a direction on a route 1. On a map, highlight a direction on a route. 2. Press the Menu key. 3. Click Zoom To Point. Zoom in to or out from a map 1. On a map, press the Menu key. 2. Click Zoom. 3. Perform one of the following actions: • To zoom in, roll the trackball up. • To zoom out, roll the trackball down. 4. Click the trackball. Pan a map On a map, roll the trackball.
User Guide 2. 3. 4. 5. 6. 7. 8. 9. Maps bookmarks Click Find Location. Click Favorites. Highlight a bookmark. Press the Menu key. Click Edit. Change the bookmark. Press the Menu key. Click Save. Delete a bookmark for a location or route 1. 2. 3. 4. 5. 6. On a map, press the Menu key. Click Find Location. Click Favorites. Highlight a bookmark. Press the Menu key. Click Delete. Add a bookmark folder for locations or routes 1. 2. 3. 4. 5. On a map, press the Menu key. Click Find Location.
User Guide Map options Map options Set the GPS receiver that you use to track your movement 1. 2. 3. 4. 5. On a map, press the Menu key. Click Options. Change the GPS Source field. Press the Menu key. Click Save. Clear the map cache 1. 2. 3. 4. 5. On a map, press the Menu key. Click Options. Press the Menu key. Click Clear Cache. Click Delete.
User Guide Map shortcuts 2. Click Hide Dashboard. To view the tracking information again, press the Menu key. Click Show Dashboard. Keep backlighting on when you track your movement By default, backlighting turns off automatically after a timeout to conserve battery power. You can change map options so that backlighting remains on when you track your movement unless the battery power level drops below a specified percentage. 1. On a map, press the Menu key. 2. Click Options. 3.
User Guide • • • Maps troubleshooting To move to the previous direction on a route, press 4. To view status information at the top of a map, press Q. To hide status information at the top of a map, press Q again. To view tracking information at the bottom of a map while you are tracking your movement, press the Space key. To hide tracking information at the bottom of a map, press the Space key again.
User Guide BlackBerry Messenger BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact. 3. Type part or all of the contact name. 4. Click the contact. 5. If you have turned on invitation passwords and you want to set a password, type an invitation question and answer. Click OK.
User Guide Groups Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Forwarding of Requests field to No. 4. Press the Menu key. 5. Click Save. View a contact's information 1.
User Guide Conversations 4. Click OK. Move a contact to a different group 1. 2. 3. 4. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. Press the Menu key. Click Move Contact. Click a group. Rename a group 1. 2. 3. 4. 5. In BlackBerry® Messenger, on the Contact list screen, highlight a group. Press the Menu key. Click Edit Group. Type a name for the group. Click OK. Delete a group You must move your contacts out of a group before you can delete that group.
User Guide Conversations Add an emoticon 1. 2. Click an emoticon. Send a file to a contact 1. 2. 3. 4. During a BlackBerry® Messenger conversation, press the Menu key. Click Send a File. Navigate to a folder that contains pictures or audio files. Click a file. Send a voice note to a contact You can record and send a new voice note to a contact. You cannot save voice notes or send saved voice notes. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send Voice Note. 3.
User Guide Conversations 5. Click Save. To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes. Prevent conversations from appearing in the main message list 1. 2. 3. 4. 5. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. Click Options. Change the Show Conversations in Message List field to No. Press the Menu key. Click Save. To view conversations in the main message list again, change the Show Conversations in Message List field to Yes.
User Guide 4. Type a message. 5. Click OK. Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location. End a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click End Conversation.
User Guide Availability Show when you are listening to an audio file 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Now Playing presence status field to Yes. To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press the Menu key.
User Guide Applications Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application. 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key. • If the application that you want to switch to does not appear, highlight Home Screen and press the Enter key. Add an application 1. 2. 3. 4. On a web page, highlight a link for an application. Press the Menu key. Click Download.
User Guide Receive a device password prompt before you add an application Receive a device password prompt before you add an application To perform this task, you must have set a BlackBerry® device password. 1. 2. 3. 4. In the device options, click Password. Change the Prompt on application install field to Yes. Press the Menu key. Click Save. View the size of an application database 1. In the device options, click Status. 2. Press the Menu key. 3. Click Database Sizes.
User Guide Update the BlackBerry Device Software Update the BlackBerry Device Software You can use your BlackBerry® device when you download BlackBerry® Device Software but not when you install the software. If content protection is turned on, you might need to type your password at various times during the installation process. 1. On the Home screen, click the Wireless Upgrade icon. 2. Complete the instructions on the screen. Note: During the installation process, your device might reset multiple times.
User Guide Application troubleshooting My device does not have enough available memory to update the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored in the BlackBerry® device memory to a media card.
User Guide Wireless network coverage Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device. Turn off a wireless connection You should turn off wireless connections in certain places, such as on an airplane or in a hospital.
User Guide Turn on wireless coverage notification Red: Bluetooth technology is turned off. Turn on wireless coverage notification 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the LED Coverage Indicator field to On. Press the Menu key. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off.
User Guide Wireless network coverage troubleshooting 2. Click Services Status. Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that you have turned on the connection to the wireless network. • If you have set a specific speed for wireless network connections, verify that you are in a wireless coverage area that supports the connection speed.
User Guide Power, battery, and memory Power, battery, and memory Turn off your device Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For more information about application locations and names, see the printed documentation that came with your BlackBerry® device. • If you have not set your device to turn on and turn off automatically at specific times, hold the Power key.
User Guide • • • • • • • • • Format a media card Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the device. Set backlighting to remain on for a shorter period of time and lower its brightness. Turn off the connection to a wireless network when you are not in a wireless coverage area.
User Guide Best practice: Optimizing your device performance To use less memory, try changing options for email messages, calendar entries, and media files. Consider the following guidelines: • • • • • • • • Reduce the amount of time that your device stores email messages and calendar entries. Stop forwarding email messages to your device when your device is connected to your computer. Receive only the first section of long email messages. Store media files on a media card.
User Guide Security Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all your device data for security reasons. Set a device password 1. 2. 3. 4. 5. 6. In the device options, click Password.
User Guide Password keeper • Change the Lock Handheld Upon Holstering field to Yes. • Change the Lock Handheld Upon Closing field to Yes. 3. Press the Menu key. 4. Click Save. Set a limit for device password attempts 1. 2. 3. 4. In the device options, click Password. Set the Number of Password Attempts field. Press the Menu key. Click Save. Password keeper About the password keeper Use the password keeper to store all your passwords in one place.
User Guide Password keeper Set criteria for randomly generated passwords 1. 2. 3. 4. 5. In the password keeper, press the Menu key. Click Options. Set the random password fields. Press the Menu key. Click Save. View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. 2. 3. 4. 5. 6. In the password keeper, highlight a password. Press the Menu key. Click Open. Change the password information. Press the Menu key. Click Save.
User Guide Delete a password from the password keeper 1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Delete. Change the password keeper password 1. In the password keeper, press the Menu key. 2. Click Change Password. Copy a password 1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Copy Username or Copy Password. To clear the clipboard, press the Menu key. Click Clear Clipboard.
User Guide Encryption Encryption About file encryption File encryption is designed to protect the data that you store on a media card that can be inserted in your BlackBerry® device. You can encrypt the files on your media card using an encryption key that your device generates, a device password, or both. If you encrypt the files using an encryption key that your device generates, you can only access the files on your media card when the media card is inserted in your device.
User Guide Encryption Protect your device data To perform this task, you must have set a BlackBerry® device password. 1. 2. 3. 4. 5. In the device options, click Security Options. Click General Settings. Change the Content Protection field to Enabled. Press the Menu key. Click Save. Set content protection strength You can set the strength of the encryption that your BlackBerry® device uses to protect data that you receive when your device is locked. 1. In the device options, click Security Options. 2.
User Guide Memory cleaning About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When content compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos. You should keep content compression turned on. If content compression and content protection are turned on, your device compresses device data before encrypting it.
User Guide Certificates • To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, change the Clean When Idle field to No. • To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. 4. Press the Menu key. 5. Click Save. Delete sensitive application data from the temporary device memory 1. 2. 3. 4. In the device options, click Security Options. Click Memory Cleaning.
User Guide Certificates View properties for a certificate 1. In the device options, click Security Options. 2. Click Certificates. 3. Click a certificate. Certificate properties Revocation Status: This field displays the revocation status of the certificate at a specified date and time. Trust Status: This field displays the trust status of the certificate chain.
User Guide Certificates View one type of certificate in the certificate list 1. 2. 3. 4. In the device options, click Security Options. Click Certificates. Press the Menu key. Click one of the following menu items: • Show My Certs • Show Others Certs • Show CA Certs • Show Root Certs To view all the certificates on your BlackBerry® device, press the Menu key. Click Show All Certs.
User Guide Certificates The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. : The revocation status of the certificate chain is unknown, or a public key for a certificate in the certificate chain is weak.
User Guide Certificates Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A person who is not the key subject might have discovered the private key value. CA Compromise: Someone might have revealed the private key of the certificate issuer. Change in Affiliation: The certificate subject no longer works for the organization. Superseded: A new certificate is replacing an existing certificate.
User Guide 7. Click Add Address. 8. Perform one of the following actions: • Click a contact. • Click Use Once. Type an email address. Press the Enter key. 9. Press the Menu key. 10. Click Save. Turn off the display name prompt that appears when you add a certificate to the key store 1. 2. 3. 4. 5. 6. 7. 8. 9. In the device options, click Security Options. Click Certificates. Press the Menu key. Click Fetch Certificates. Press the Menu key. Click Options. Change the Prompt for Label field to No.
User Guide • • • • PGP keys To view personal certificates, press the Alt key and 9. To view certificates for other people, press the Alt key and the period (.) key. To view root certificates, press the Alt key and 1. To view all certificates, press the Alt key and the question mark (?) key. PGP keys PGP key basics Download a PGP key from an LDAP certificate server If you use the PGP® Universal Server, you might not be able to download PGP keys from an LDAP certificate server. 1.
User Guide PGP keys 2. Click PGP keys. 3. Click a PGP® key. 4. Click View Subkey. PGP key properties Revocation Status: This field displays the revocation status of the PGP® key at a specified date and time. Trust Status: This field displays the trust status of the PGP key.
User Guide 2. 3. 4. 5. PGP keys Click PGP Keys. Highlight a PGP® key. Press the Menu key. Click Delete. Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP® Universal Server policy that your BlackBerry® device downloads from the PGP Universal Server. 1. 2. 3. 4. In the device options, click Security Options. Click PGP. Press the Menu key. Click Clear Universal Cache.
User Guide PGP keys Change the trust status of a PGP key 1. 2. 3. 4. 5. In the device options, click Security Options. Click PGP Keys. Highlight a PGP® key. Press the Menu key. Click Trust or Distrust. Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server. 1. 2. 3. 4. 5. 6. 7. 8. In the device options, click Security Options. Click PGP Keys. Highlight a PGP® key.
User Guide PGP keys PGP key options Change the display name for a PGP key 1. 2. 3. 4. 5. 6. 7. In the device options, click Security Options. Click PGP keys. Highlight a PGP® key. Press the Menu key. Click Change Label. Type a display name for the PGP key. Click OK. Turn off the display name prompt that appears when you add a PGP key to the key store 1. 2. 3. 4. 5. 6. 7. 8. 9. In the device options, click Security Options. Click PGP keys. Press the Menu key. Click Fetch PGP Keys. Press the Menu key.
User Guide Certificate servers PGP key shortcuts • • • • To view the display name of a PGP® key, press the Space key. To view the properties of a PGP key, press the Enter key. To view the security level of a PGP private key, press the Alt key and the comma (,) key. To view the serial number of a PGP key, press the Alt key and the 8 key.
User Guide Certificate servers 8. Click Save. Connection options for LDAP certificate servers Friendly Name: Type a display name for the certificate server. Server Name: Type the network address of the certificate server. Base Query: Type the base query information for the certificate server using X.509 certificate syntax (for example, o=test.rim.net). Port: Type the port number for your organization’s network. The default port number is 389.
User Guide Key stores 4. Press the Menu key. 5. Click Delete. Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password.
User Guide Key stores 4. Press the Menu key. 5. Click Save. To access private keys after your BlackBerry® device deletes the key store password, you must type your key store password. Add contacts to your contact list automatically when you add items to the key store 1. 2. 3. 4. 5. In the device options, click Security Options. Click Key Stores. Change the Key Store Address Injector field to Enabled. Press the Menu key. Click Save.
User Guide Smart cards 5. Click Save. Your BlackBerry® device downloads a new revocation status automatically when your device uses a key store item with a status that is older than the time limit that you set. Reject certificate revocation lists from unverified CRL servers 1. 2. 3. 4. 5. In the device options, click Security Options. Click Key Stores. Change the Accept Unverified CRLs field to No. Press the Menu key. Click Save.
User Guide Smart cards Turn on two-factor authentication You must have set a BlackBerry® device password and have the smart card password that you received with your smart card. 1. 2. 3. 4. 5. In the device options, click Password. Change the User Authenticator field to Smart Card. Press the Menu key. Click Save. Complete the instructions on the screen. Import a certificate from a smart card 1. 2. 3. 4. 5. 6. 7. 8. 9. In the device options, click Security Options. Click Certificates.
User Guide Smart cards Turn off smart password entry You can turn off smart password entry to reduce the chance that someone might guess your BlackBerry® device password or smart card password based on the smart password filter that your device applies to password fields. 1. In the device options, click Security Options. 2. Click General Settings. 3. Set the Smart Password Entry field to Disabled. 4. Press the Menu key. 5. Click Save.
User Guide Software tokens 3. Change the Certificate Status Check field. 4. Press the Menu key. 5. Click Save. If your BlackBerry® device checks the status of your authentication certificate and finds that it is revoked or expired, your device locks. Store the pass phrase for your smart card in the application memory 1. 2. 3. 4. 5. In the device options, click Security Options. Click Smart Card. Change the PIN Caching field to Enabled. Press the Menu key. Click Save.
User Guide About security self-tests About security self-tests Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry® device. The tests should run automatically when your device restarts. Verify security software 1. 2. 3. 4. In the device options, click Security Options. Click General Settings. Press the Menu key. Click Verify Security Software.
User Guide Third-party application control Set up a direct Internet connection for a third-party application To obtain the user name and password for the APN, contact your wireless service provider. 1. In the device options, click Advanced Options. 2. Click TCP. 3. Type the APN information. 4. Press the Menu key. 5. Click Save. Turn on safe mode When you start your BlackBerry® device, you can turn on safe mode to prevent third-party applications from running automatically.
User Guide Third-party application control Set whether third-party applications can use physical connections, such as a USB cable or RS-232 cable, that you have set up for your BlackBerry® device. Bluetooth: Set whether third-party applications can use Bluetooth® connections. Phone: Set whether third-party applications can make calls or access call logs. Location Data: Set whether third-party applications can use your GPS location information.
User Guide Security troubleshooting Specify whether third-party applications can take screen shots of the device screen. Security Timer Reset: Specify whether third-party applications can reset the duration that your device remains unlocked after you stop using it. Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on your BlackBerry® device.
User Guide Security troubleshooting My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. To continue typing your device password, press the Escape key.
User Guide Service books and diagnostic reports Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network.
User Guide Diagnostic reports Run a diagnostic report 1. 2. 3. 4. 5. In the device options, click Mobile Network. Press the Menu key. Click Diagnostics Test. Press the Menu key. Click Run. View a diagnostic report 1. 2. 3. 4. 5. 6. In the device options, click Mobile Network. Press the Menu key. Click Diagnostics Test. Highlight a report. Press the Menu key. Click View Report. Submit a diagnostic report 1. 2. 3. 4. 5. 6. In the device options, click Mobile Network. Press the Menu key.
User Guide 4. 5. 6. 7. 8. Diagnostic reports Press the Menu key. Click Options. Type the contact information. Press the Menu key. Click Save. I cannot run or submit a diagnostic report Try performing the following actions: • Try running the diagnostic report again. In the diagnostic report, press the Menu key. Click Repeat All Steps. • If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN.
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds. BrickBreaker capsules Long: This capsule makes the paddle longer.
User Guide BrickBreaker scoring BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • • • To move the paddle, roll the trackball. To release the ball in catch mode, press the Space key. To shoot the laser or gun, press the Space key. Adjust the volume • • To increase the volume, press the Volume Up key.
User Guide Submit a score to the BrickBreaker high score web site 5. Click Save. Submit a score to the BrickBreaker high score web site 1. In BrickBreaker, press the Menu key. 2. Click Send High Score. Check the high scores on the BrickBreaker web site 1. In BrickBreaker, press the Menu key. 2. Click High Scores.
User Guide Glossary Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry Connect software, a device with BlackBerry Built-In software, or a device that is running the BlackBerry Application Suite.
User Guide Glossary FIPS Federal Information Processing Standards GPS Global Positioning System HTTP Hypertext Transfer Protocol IP Internet Protocol LDAP Lightweight Directory Access Protocol LDAP certificate server A BlackBerry® device uses an LDAP certificate server to search for and download certificates and PGP® keys.
User Guide Glossary PIN personal identification number private key A private key is a key that only the certificate subject can use. Private key information is not distributed publically. BlackBerry® devices use private keys to sign email messages or PIN messages that users send and to decrypt email messages that users receive. public key A public key is a key that people other than the certificate subject can use.
User Guide virtual private network WAP Wireless Application Protocol WML Wireless Markup Language WTLS Wireless Transport Layer Security 246 Glossary
User Guide Legal notice Legal notice ©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Bluetooth is a trademark of Bluetooth SIG. DataViz, Sheet to Go, Slideshow to Go, and Word to Go are trademarks of DataViz.
User Guide Legal notice TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR
Legal notice User Guide 4,901,307 5,490,165 5,056,109 5,504,773 5,101,501 5,506,865 5,109,390 5,511,073 5,228,054 5,535,239 5,267,261 5,544,196 5,267,262 5,568,483 5,337,338 5,600,754 5,414,796 5,657,420 5,416,797 5,659,569 5,710,784 5,778,338 BlackBerry® Pearl™ 8230 smartphone model number: RCE21CW Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Ca
