User Guide

If a profile requires a client authentication certificate, you must import the certificate manually.
About using BlackBerry Bridge in your
organization
To help protect your organization's data, when you use BlackBerry Bridge to connect your BlackBerry PlayBook tablet to a
BlackBerry smartphone, the following restrictions might apply:
• You can only open files on your smartphone through the Files application or from an email attachment.
• You can't save files that you create in a work perimeter into a personal perimeter.
• You can't copy and paste information from a work perimeter to a personal perimeter.
• You can browse your organization's intranet only if your administrator has turned on corporate intranet browsing.
Troubleshooting: BlackBerry Bridge
Issue Possible cause or solution
I can't pair my BlackBerry PlayBook
tablet with my BlackBerry smartphone
Verify that the BlackBerry Bridge app is installed on your smartphone and that
the BlackBerry Bridge field is set to On. You can download the application from
the BlackBerry App World storefront.
Verify that the Bluetooth connection on your smartphone is turned on and that
your smartphone is within range.
If the Add New Tablet button is missing from your smartphone, your
organization might prevent you from using BlackBerry Bridge or Bluetooth
technology.
I can't reconnect to my smartphone Verify that the Bluetooth connection on your smartphone is turned on, that your
smartphone is within range, and that the BlackBerry Bridge field is set to On.
Try opening the BlackBerry Bridge app on your smartphone and connecting
manually.
If necessary, you can try deleting the paired device from your tablet (tap >
Bluetooth) and from your smartphone (in the BlackBerry Bridge app), and try
pairing again.
User Guide BlackBerry Bridge
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