Version: 10.3.
Published: 2014-12-19 SWD-20141219105320962
Contents Setup and basics........................................................................................................................................... 6 New in this release......................................................................................................................................... 6 Your device at a glance................................................................................................................................
Pictures..................................................................................................................................................... 108 Music........................................................................................................................................................ 116 Videos.......................................................................................................................................................
Productivity and work.................................................................................................................................256 Switch between your personal space and work space................................................................................. 256 About BlackBerry Balance and your work space ........................................................................................ 256 BlackBerry Blend.....................................................................
User Guide Setup and basics Setup and basics New in this release Introducing BlackBerry 10 OS version 10.3.1 BlackBerry 10 OS version 10.3.1 introduces powerful new features designed to boost your productivity, such as BlackBerry Blend, BlackBerry Assistant, and Battery Saving Mode. It also introduces updates to existing features, such as Instant Actions in the BlackBerry Hub, Meeting Mode in the Calendar app, and automatic suggestions in the Camera app.
User Guide Setup and basics Learn what you can say or type in the BlackBerry Assistant,205 Things you can do with the BlackBerry Assistant,203 Updated look and feel Splashes of color, flattened buttons and screen layouts, and new wallpaper and icons – these are some of the elements you will notice with the fresh new look of BlackBerry 10 OS version 10.3.1. Modernized visual elements help you navigate your BlackBerry device and improve your productivity within apps.
User Guide Setup and basics Battery Improvements have been made to the BlackBerry 10 OS to help improve the life of the battery in your BlackBerry device so that your device is ready to perform when you are. Battery Saving Mode lets you set options to conserve battery power. By default, when your device is in Battery Saving Mode, the device reduces the brightness of the screen and doesn't turn on the screen when it receives notifications.
User Guide Setup and basics Set an out-of-office reply,88 Calendar The Calendar app now has an Agenda view and a Meeting Mode feature. The Agenda view lets you see your appointments and tasks for the week. The Meeting Mode feature automatically changes the notification behavior of your BlackBerry device when the device detects that you have a meeting or an event scheduled in the Calendar app.
User Guide Setup and basics Related information Change the default view in the Remember app,268 Search for an entry in the Remember app,268 Create a folder or task list in the Remember app,264 Add tags to an entry,265 BlackBerry Balance If your BlackBerry device uses BlackBerry Balance technology, a Camera app is now available in your work space. Pictures and videos taken using the Camera app in your work space are saved in the camera and videos folders in your work space.
User Guide Setup and basics By default, the Camera app detects the conditions of the scene you want to take a picture or video of, and suggests the settings to use. Automatic suggestions allow you to focus less on the Camera app and more on capturing the moment! And, if you take a picture using Time Shift mode, you now have the option to save the picture and edit it later. The Camera app also has new menu options.
User Guide Setup and basics automatic stories that appear across the top of your picture collections. You can turn off automatic story creation from the Pictures app.
User Guide Setup and basics Keyboard shortcuts From the home screen, the BlackBerry Hub, or the Phone app, you can perform a task simply by pressing and holding a specific key on the BlackBerry Keyboard. For example, keyboard shortcuts can let you quickly open frequently used apps, call a speed dial entry, or compose a message from one of your email accounts. Your BlackBerry device has predefined keyboard shortcuts.
User Guide Setup and basics Advanced interactions Advanced interactions are designed to help you do things faster. Advanced interactions let you control the behavior of your BlackBerry device when you move it in a certain manner. For example, you can set up your device so that the screen turns off and the device goes into standby mode when you place the device face down on a flat surface.
User Guide Setup and basics 1. Headset jack 2. Lock screen (Press); Power on/off (Press and hold); Reset (Press and hold for 10 seconds) 3. Front camera 4. Notification LED 5. Volume up 6. Mute (Press); BlackBerry Assistant (Press and hold) 7. Volume down 8. Microphone 9. Speaker 10. Micro SIM card slot 11. Media card slot 12.
User Guide Setup and basics What's different about the BlackBerry 10 OS? If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it different from other BlackBerry devices. Find information about the home screen, settings, messages, and apps. Learn where to find your phone number and PIN and find out how to search. How do I get back to the home screen? To get back to the home screen at any time, swipe up from the bottom of the screen.
User Guide Setup and basics How do I change my settings and options? Do any of the following: • To find the settings and help for an app, swipe down from the top of the screen. • To find the settings for the device, on the home screen, swipe down from the top of screen. Tap Settings. Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen. Tap Settings.
User Guide Setup and basics Where is my email or other messages? All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry device. It's at the core of the BlackBerry 10 experience, and it's always running so that you stay connected no matter what you're doing on your device. You can peek at the BlackBerry Hub or open it from anywhere on your device.
User Guide Setup and basics Where are the phone keys and my notification settings? Phone keys To answer a call, touch the circle at the bottom of the screen and slide your finger to the left. Release your finger when the . circle covers To decline a call, touch the circle at the bottom of the screen and slide your finger to the right. Release your finger when the circle covers . To make a call, in the Phone app, tap . Type a number. Tap Call.
User Guide • • Setup and basics To cancel your selection, tap anywhere on the screen. To change your text selection, drag the handles. Move text 1. Touch and hold your finger on a word or in a text field. 2. Release your finger from the screen. 3. Tap an option. Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it. Move the cursor 1. Tap a word or text field to show the cursor. 2.
User Guide Setup and basics Where are my tasks, memos, and voice notes? • • If you used BlackBerry Link to transfer the files from your old BlackBerry device to your new device, your tasks, memos, and voice notes should be in the new BlackBerry Remember app. If you previously used tasks in BBM Groups, you still have access to those tasks in BBM. Where do I find my files? You can find your files in the File Manager app.
User Guide Setup and basics How do I search? If you want to find something on your BlackBerry device, such as a message, a song, or an app, or if you want to search the Internet, you can say or type your search in the BlackBerry Assistant. To open the BlackBerry Assistant, on the home screen, tap . What is BlackBerry Link? BlackBerry Link is software that you can install on your computer to link data, media files, and applications on your BlackBerry device to your computer.
User Guide Setup and basics Menu icons Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it.
User Guide Setup and basics Depending on your service provider and where you purchased your BlackBerry device, the SIM card might already be inserted. 1. Open the door on the left side of your device. 2. With the metal contacts facing you, insert the micro SIM card into the bottom slot as shown. Insert a media card 1. 24 Open the door on the left side of your device.
User Guide 2. Setup and basics With the metal contacts facing toward you, insert the media card into the top slot. Set up your device using the Setup app Tip: A network connection is required for some of the features within the Setup app.
User Guide • • • • • Setup and basics Learn how to transfer content from your old device Customize your sounds and notifications Set a password for your device Set up payment options for purchases from the BlackBerry World storefront Customize your device settings The Setup app prompts you to sign in with your existing BlackBerry ID and allows you to create a new one. If you aren't sure whether you already have a BlackBerry ID, on your computer, visit www.blackberry.com/blackberryid.
User Guide 3. Setup and basics To see the apps that are open (if any), slide your finger from right to left. To see all your apps, continue sliding your finger from right to left. Peek at the BlackBerry Hub To see your messages, you can peek at the BlackBerry Hub, or open it, from anywhere on your BlackBerry device. From the bottom of the screen, slide your finger up and to the right.
User Guide Setup and basics Tip: Keep your finger on the screen while you peek at the BlackBerry Hub. To go back to what you were doing, slide your finger back down. Show the menus You can find features, options, and help by exploring the menus. Do any of the following: • To see more actions that you can perform in an app, tap • or . To see more actions for a specific item, such as a song or picture, touch and hold the item.
User Guide Setup and basics Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen. Scroll and move between items Slide your finger to scroll through a list, pan a webpage, or move between pictures. Do any of the following: • To scroll, slide your finger up and down.
User Guide Setup and basics • To move between the BlackBerry Hub and your apps, slide your finger left and right. Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook. On the slider, drag the slider handle.
User Guide Setup and basics Select items Do any of the following: • To select an item, simply tap it. If the item can be opened, it opens. • To highlight an item without opening it, touch and hold the item. • To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap more items. To clear an item, tap it again.
User Guide Setup and basics Zoom in to or zoom out from the screen If you want to see an image in more detail, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in. To see more of the screen, zoom out. Do any of the following: • To zoom in, slide your fingers apart. • To zoom out, slide your fingers together.
User Guide • • • • Setup and basics Lift to wake Flip to mute Flip to save power Hold to stay awake Lift to wake If this feature is turned on, when you pick up your BlackBerry device from a flat surface, your device wakes up automatically. You don’t have to press the Power/Lock key or swipe up from the bottom of the screen to start using your device. To turn on or turn off this feature, tap Settings > Advanced Interaction. Tap the Lift to Wake switch.
User Guide Setup and basics Flip to save power If this feature is turned on, when you place your device facedown on a flat surface, your device goes into standby mode to extend battery life. You still receive notifications for incoming calls, messages, and alarms. To turn on or turn off this feature, tap Settings > Advanced Interaction. Tap the Flip to Save Power switch. Hold to stay awake If this feature is turned on, the screen stays on longer while you hold your device in your hand.
User Guide Setup and basics Device Switch Switching to your new BlackBerry 10 device has never been easier. Whether you are switching from an iPhone, an Android device, or a BlackBerry device, there are several options that you can use to transfer your data. There are two ways you can switch to a BlackBerry 10 device: • • The Device Switch app BlackBerry Link If you are switching from a BlackBerry 7 device, you can also use a media card to transfer data.
User Guide Setup and basics Transfer method Data transferred Requirements Device Switch app • • • • • • • • • • Contacts Calendar entries Pictures (not DRM) Videos (not DRM) Documents Notes/Memos Tasks Music SMS messages Email account info • • • • • • • Music Pictures Videos Alarm settings BBM contacts BlackBerry Browser bookmarks and folders Text messages (SMS and MMS) Phone history Wireless connection profiles • • Removable media card Previous device must be running a version of BlackBerry 7
User Guide Setup and basics Transfer method Data transferred Requirements SIM card • • • Contacts SIM card Previous device must be running BlackBerry 10 or later Back up your device data Using a computer and BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You can back up your settings, phone history, fonts, saved searches, messages, organizer data, browser bookmarks, and media files.
User Guide • • • Setup and basics Download and use the Device Switch app Use a media card Add email accounts to your new device Using your BlackBerry ID to switch devices When you switch to a new BlackBerry device, during setup, you are prompted to enter your BlackBerry ID username and password. It's important to use the same BlackBerry ID that you used on your previous device, since many of your apps and settings are associated with your BlackBerry ID.
User Guide Setup and basics Transfer data using the Device Switch app You can use the Device Switch app to transfer data from a device running BlackBerry OS version 5.0 to 7.1, a device running the BlackBerry 10 OS, a device running iOS 6 and later, or a device running Android 2.3 and later to your new BlackBerry 10 device. In order to use the Device Switch app, both of your devices should be connected to the same Wi-Fi network. Note: Some corporate Wi-Fi networks block the Device Switch app from working.
User Guide Setup and basics Transfer data using a media card This data transfer option is available if you're switching from a BlackBerry device running a version of BlackBerry 7. When you switch to a new BlackBerry 10 device using a media card, you can move alarm settings, BBM contacts, BlackBerry Browser bookmarks, text messages (SMS and MMS), phone history, and wireless connection profiles. This feature is designed to move the data in your personal space but not the data in your work space.
User Guide Setup and basics Add an email account to your new device To transfer calendar and contact information that is associated with an email account, add that email account to your new BlackBerry 10 device. 1. On the home screen of your new device, swipe down from the top of the screen. 2. Tap 3. Tap Accounts. 4. Tap Email, Calendar and Contacts. 5. Enter the email address for the account that you want to add. 6. Tap Next. 7. Enter the email account password. 8. Tap Next. Settings.
User Guide 7. Setup and basics Tap Done. If necessary, tap Authorize. Deleting the data on your BlackBerry device After you transfer data to your new BlackBerry 10 device, consider deleting all of the data on your previous BlackBerry device. A security wipe is designed to permanently delete your data so it can't be recovered. This includes email accounts, downloaded apps, media files, documents, browser bookmarks, and settings. When the security wipe is complete, your device turns off automatically.
User Guide Setup and basics • To reinstall multiple apps and games, at the bottom of the screen, tap you want to reinstall. Tap > . Tap the apps and games that . Troubleshooting: Device Switch I can't switch my SIM card to my new BlackBerry 10 device Some BlackBerry 10 devices use a micro SIM card. To get a micro SIM card for your new device, contact your service provider.
User Guide Setup and basics BlackBerry ID, you can manage apps that you downloaded from the BlackBerry World storefront and download the apps when you switch devices. You should sign in with the same BlackBerry ID on all of your BlackBerry devices. If you previously created a BlackBerry ID, you must use it when you set up your new device instead of creating a new BlackBerry ID. You can log in to both a tablet and smartphone using the same BlackBerry ID.
User Guide Setup and basics 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > BlackBerry ID. 3. Tap . Using your BlackBerry ID to switch devices Using your BlackBerry ID on a new device When you switch to a new BlackBerry device, during setup, you will be prompted to enter your BlackBerry ID username and password.
User Guide Setup and basics Once you have completed the steps above, you will receive a password reset email. If you complete the steps to reset your password on a computer, the password reset email can only be viewed on a computer and isn't delivered to your device. If you follow the steps to reset your password on your device, the password reset email will be delivered to your device. Complete the instructions in the email to reset your BlackBerry ID password.
User Guide Phone and voice Phone and voice Phone While on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making another call. You can also open the dial pad, make notes while on a call, and move a call to BBM Video. Phone icons Incoming calls Icon Description To answer a call, touch and hold the circle and slide your finger to the left. To decline a call, touch and hold the circle and slide your finger to the right.
User Guide Icon Phone and voice Description Split a conference call into multiple calls Move a call to BBM Video Making and receiving calls Make a call 1. In the Phone app, tap 2. Dial a number. 3. Tap Call. . Tip: To make a call on the home screen, type a contact name or phone number. Tap Call or Call . Call a recent number or speed dial contact 1. In the Phone app, tap 2. Tap a name, number, or speed dial contact. .
User Guide Phone and voice • To decline a call, touch and hold the circle in the middle of the screen and slide your finger to the right. Release your finger when the circle covers . Use Reply Now to send a message to a caller You never have to excuse yourself from a meeting or conversation to answer the phone again. With the Reply Now feature, you can send a caller a brief message instead of answering an incoming call.
User Guide Phone and voice Automatically answer or end a call using a case or holster 1. In the Phone app, swipe down from the top of the screen. 2. Tap 3. Do any of the following: > Holster. • Turn on the Answer a Call by Removing Device From Holster switch. • Turn on the End Call by Putting Device Back in Holster switch. Automatically answer a call when a Bluetooth headset is connected 1. In the Phone app, swipe down from the top of the screen. 2. Tap 3.
User Guide Phone and voice Answer a second call while already on a call 1. If you're using the call waiting feature, when you receive a call while already on a call, you can do one of the following: • To put the first call on hold and answer the second call, tap Hold Current Call. Touch and hold the circle in the . middle of the screen and slide your finger to the left. Release your finger when the circle covers • To end the first call and answer the second call, tap End Current Call.
User Guide Phone and voice dial list, so that you can dial a number by pressing and holding a single key on your keyboard. By default, your voicemail access number is included in your speed dial list. 1. In the Phone app, tap 2. Touch and hold a contact or phone number. 3. Tap or . . Add a contact to your keyboard speed dial list 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. On the screen, tap the key that you want to associate with the contact. 4. Tap Speed Dial.
User Guide Phone and voice Call waiting, call forwarding, and call blocking How do I block calls? When you block calls, you can stop all incoming or outgoing calls, and prevent all incoming or all outgoing calls when roaming. Contact your service provider for more info on blocking specific phone numbers. Depending on your wireless service provider, this feature might not be supported. 1. In the Phone app, swipe down from the top of the screen. 2. Tap 3. Turn on any of the switches. > Call Blocking.
User Guide Phone and voice Phone options Turn on Priority Calling If you have multiple phone lines, you can make calls with the phone line you want using the Priority Calling feature. With Priority Calling, you can assign a phone line or app to use when you make calls. 1. In the Phone app, swipe down from the top of the screen. 2. Tap 3. Turn on the Use Priority Calling switch. > Priority Calling.
User Guide Phone and voice Set a default area code or country code You can use smart dialing to set a default area code and country code that is applied automatically to the phone numbers that you call, so that you don't have to dial the country code or area code when you make a call within your own country or area code. 1. In the Phone app, swipe down from the top of the screen. 2. Tap > Smart Dialing. • To change the default country code, tap Country Code. Tap a country.
User Guide Phone and voice Find your own phone number 1. In the Phone app, tap 2. Anywhere on the screen, touch and slide your finger down. Your phone number appears at the top of the screen. . Tip: To include your own phone number in a message to someone, in an email, a BBM message, or a text message, type mynumber followed by the space bar.
User Guide Phone and voice Customized app notifications You can set customized notification settings for apps within a specific profile. App-level customizations are set on a perprofile basis, meaning you can set different notification settings for the same app. App customizations override the settings for notification profiles.
User Guide Phone and voice 3. Tap 4. In the Enter profile name field, enter a name for the profile. 5. Tap OK. 6. Change the Volume, Sound, Vibrate, Notify During Calls, Instant Previews, or LED settings. 7. If necessary, to set customized app notifications that override the settings for the notification profile, tap Customize App Notifications. .
User Guide Phone and voice How do I turn off all sounds and ringtones except for calls? 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. In the Active Profile drop-down list, tap Phone Calls Only. Settings > Notifications. Tip: You can customize the notification settings for the Bedside profile. On the home screen, swipe down from the top of the screen. Tap Settings > Notifications. Tap Bedside.
User Guide Phone and voice Customize notifications for an app You can set a customized notification for an app and set that customized notification as the default setting for that app in all of the notification profiles. Customized notifications for apps override the notification settings for profiles, but don't override the customized notification settings for contacts.
User Guide Phone and voice 3. At the bottom of the screen, tap Level 1 Settings. 4. Do any of the following: • Turn on the Sound, LED, or Instant Previews switch. • Change the Ringtone or Vibrate settings. View and respond to Instant Previews You can use the Instant Previews feature to view previews of incoming email messages, BBM messages, text messages (SMS and MMS), and more from any application on your BlackBerry device.
User Guide Phone and voice About Lock Screen Notifications You can use the Lock Screen Notifications feature to view the first few lines of your most recent email messages, BBM messages, text messages, and more on your BlackBerry device without having to unlock it. Turn off Lock Screen Notifications By default, Lock Screen notifications are turned on. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Turn off the Lock Screen Notifications switch.
User Guide Phone and voice Troubleshooting: Notifications and ringtones If the notifications and ringtones on your BlackBerry device aren't functioning in the way that you expect them to, consult the following troubleshooting topics. My device doesn't ring or vibrate when I receive a call or message Try the following actions: • • • On the home screen, swipe down from the top of the screen. Verify that the Do Not Disturb profile isn't the active profile.
User Guide Phone and voice Your service provider might automatically delete messages after a certain period of time. If you don't want a message to get automatically deleted, you can save it to your device. Depending on your country or region, a visual voicemail service might not be available. You need to subscribe to a visual voicemail service to access the features. Contact your service provider to subscribe.
User Guide Phone and voice Change your visual voicemail greeting Your voicemail greeting is the outgoing message that a caller hears before leaving a voicemail message. Depending on your wireless service provider, this feature might not be supported. 1. In the Phone app, swipe down from the top of the screen. 2. Tap . 3. Tap > Change Voicemail Greeting. 4. In the Greeting drop-down list, do one of the following: • To play your phone number as your voicemail greeting, tap Phone Number.
User Guide BlackBerry Hub and email BlackBerry Hub and email BlackBerry Hub and email The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages, or BBM chats all in the same place. Additionally, you can see and respond to direct messages and notifications from your social networking accounts, glance at your upcoming events, and more.
User Guide BlackBerry Hub and email Keyboard shortcuts: BlackBerry Hub In the list of messages Action Shortcut Compose a message Press C Search the BlackBerry Hub Press S Go to the next unread message in the list Press U Move to the top of your list of messages and notifications Press T Move to the bottom of your list of messages and notifications Press B In a message Action Shortcut Reply to a message Press R Reply all to a message Press L Forward a message Press F Flag a message Pre
User Guide BlackBerry Hub and email Add an email account 1. On the Add Account screen, tap Email, Calendar and Contacts. 2. Enter the email address. 3. Tap Next. 4. Enter the password for the account. 5. Tap Next. 6. Change any additional settings (for example, the types of content to sync with your device). 7. Tap Done. Add a social networking or Evernote account You can add a Facebook, Twitter, LinkedIn, or Evernote account to your device.
User Guide BlackBerry Hub and email After you add a work account, follow the prompts to set a work space password to use with BlackBerry Balance and to enter your work network password.
User Guide BlackBerry Hub and email Add an IMAP or POP email account Make sure you know the following information from your administrator or email service provider: • • • • Messaging server type (POP or IMAP) Incoming and outgoing messaging server address Incoming and outgoing messaging server port numbers Incoming and outgoing messaging server SSL settings Note: To increase the activation speed of IMAP email accounts, it is recommended that you enter the IMAP Path Prefix.
User Guide BlackBerry Hub and email Tap Save. 5. Remove an account from your device To stop receiving messages and notifications for an account and to stop syncing calendar and contact info for that account, you can remove the account from your BlackBerry device. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap an account. 4. Tap Settings > Accounts. .
User Guide Icon BlackBerry Hub and email Description New Facebook notification Email with attachment Draft message Email messages grouped by subject in a conversation thread Unread text message (SMS) Read text message Text message with attachment (MMS) Draft text message New system notification Message hasn't been sent yet Message is being sent Message has been sent Message could not be sent Viewing and searching messages You can view all of your messages and notifications in the Hub view in the BlackBe
User Guide BlackBerry Hub and email View messages by account or message type If you want to see messages only from a particular account (for example, your personal email account) or by a type (for example, your text messages), you can filter them. 1. In the BlackBerry Hub, tap 2. Tap the type of messages that you want to see. . To see all of your messages again, tap > Hub. View filed email 1. In the BlackBerry Hub, tap the drop-down list at the top of the screen. 2. Tap a folder.
User Guide BlackBerry Hub and email You can help your device learn which messages are important to you by changing the priority of a message. For example, if a message is important to you but it's not included in the BlackBerry Priority Hub, you can add it. View only your priority messages In the BlackBerry Hub, do one of the following: • Tap • If your Pinch Filter Criteria is set to Priority Messages, slide your fingers together to zoom in on your priority messages. > Priority Hub.
User Guide 4. BlackBerry Hub and email • To add a name to your rule, enter a name in the Filter Name field. • To choose the account that the rule applies to, select an account in the Account drop-down list. • To flag messages from a specific email address as priority, enter an email address in the From field. • To flag messages sent to a specific email address as priority, enter an email address in the Sent to field.
User Guide BlackBerry Hub and email 1. In the list view in the BlackBerry Hub, tap 2. Tap 3. In the Sort drop-down list, tap a sort option. > . . Share or save your attachments 1. In the list view in the BlackBerry Hub, tap 2. Touch and hold an attachment. 3. Tap 4. When the download is complete, touch and hold the attachment. . . • To share the attachment, tap • To save the attachment, tap . . Tip: To share or save multiple attachments, tap > . Select some attachments. Tap or .
User Guide BlackBerry Hub and email • To reply to the email, tap . • To reply to all recipients of the email, tap • To forward the email, tap . . Tip: When you reply to an email, you have the option to delete the text in the original message. Tap > . Attach a file to an email or text message If your wireless service plan supports MMS messages, you can add an attachment to a text message. 1. While composing an email or text message, tap 2. Find the file. 3. Tap the file. .
User Guide BlackBerry Hub and email Change text formatting in an email Bold, italicize, and underline text; create ordered and bulleted lists; and change the font size and colors. 1. While composing a message, tap 2. Use the formatting toolbar to apply formatting to your text. . Forward a text message 1. In the BlackBerry Hub, touch and hold a text message. 2. Tap . Forward a PIN message as an email You might want to archive the information that you send or receive in a PIN message.
User Guide BlackBerry Hub and email Filing email You might not be able to file an email or create folders for an email, depending on the account that an email is in. File an email You can file your sent and received email messages. 1. In the BlackBerry Hub, touch and hold an email. 2. Tap 3. Tap a folder. . Add, rename, or delete an email folder In the BlackBerry Hub, tap the drop-down list at the top of the screen.
User Guide BlackBerry Hub and email Manage your messages with BlackBerry Hub Instant Actions BlackBerry Hub Instant Actions allow you to quickly triage messages, conversations, and events in the BlackBerry Hub. In the list view, you can mark messages as read or unread, and file, flag, or delete messages. You can also accept or decline meeting invitations without having to open them. If you make a mistake while managing messages, you can tap Undo to cancel the last change.
User Guide BlackBerry Hub and email • To mark messages before a specific date as read, touch and hold the date bar. Tap . Download or share a picture from an email In a message, touch and hold an embedded picture. • To save the picture, tap . • To share the picture, tap . • To set the picture as a contact picture, tap . Save a draft email 1. While composing an email, tap Cancel. 2. In the dialog box, tap Save.
User Guide • • • BlackBerry Hub and email PEM (.pem, .cer) DER (.der, .cer) PFX (.pfx, .p12) 1. Open a work email message with a certificate attachment. 2. Tap 3. If necessary, enter the password. 4. Tap Import or Import All. 5. Tap 6. In the BlackBerry Hub, tap 7. If necessary, tap the S/MIME tab. 8. Turn on the S/MIME switch. 9. Under Signing Certificate, in the drop-down list, tap the certificate that you imported. . . > > Secure Email. 10.
User Guide 1. In the BlackBerry Hub, tap 2. If necessary, tap the NNE tab. 3. Turn on the NNE switch. BlackBerry Hub and email > > Secure Email. Sign or encrypt a message You must use a work email account that supports IBM Notes mail encryption to send an encrypted email message, or an email account that supports S/MIME or PGP protected messages to send a signed or encrypted email message. 1. When you compose a message, slide your finger down on the screen. 2.
User Guide • BlackBerry Hub and email To receive a warning message if there is a problem with a PGP key, tap the PGP tab. Turn on the Warn About Problems With My PGP Keys switch. Secure email icons Icon Description The email is digitally signed. The email is encrypted. A message in the folder is digitally signed. A message in the folder is encrypted. The digital signature was successfully verified. There is not enough information to verify the digital signature.
User Guide BlackBerry Hub and email 1. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications. 2. Slide your finger to the right to peek at the BlackBerry Hub. • To fully open the BlackBerry Hub, continue sliding your finger to the right. • To return to what you were doing, slide your finger back to the left and down.
User Guide BlackBerry Hub and email Jump to the next or previous message 1. In a message, slowly slide your finger from the left edge of the message to the right to peek at your list of messages. 2. While holding the message open, slide your finger up or down to highlight the next or previous message in the list. 3. To open the highlighted message, release your finger.
User Guide BlackBerry Hub and email Create a meeting from an email When you create a meeting or event from an email, your BlackBerry device populates the invitation with the subject line from the email, and the recipients of the email become the invitees. 1. In an email, tap 2. Enter any additional information for the meeting. 3. Tap Save. > . Add a contact from the BlackBerry Hub 1. In the BlackBerry Hub, touch and hold a message. 2. Tap • .
User Guide BlackBerry Hub and email Customizing BlackBerry Hub settings You can customize a variety of settings in the BlackBerry Hub. For example, you can change your default email address or calendar, or the order that your accounts appear in. You can also set an out-of-office reply using your BlackBerry device. Set an out-of-office reply Some email accounts might not support out-of-office replies. 1. In the BlackBerry Hub, tap 2. Tap an email account. 3. Turn on the Send Automatic Replies switch.
User Guide • BlackBerry Hub and email To change the default calendar that you add events to and send meeting invitations from, in the Calendar dropdown list, tap a calendar. Download only partial text in email If you move frequently between a Wi-Fi coverage area or cellular coverage area, or if you're roaming, you can control how much content in your email messages is downloaded while in a specific area of coverage. For example, when roaming, you might choose to download just the subject of messages.
User Guide BlackBerry Hub and email Color code your accounts To help you distinguish between different types of accounts in the BlackBerry Hub, you can choose a color for each of your accounts. The color appears on the left side in your list of messages. 1. In the BlackBerry Hub, tap 2. Tap an account. 3. In the Account Color drop-down list, tap a color. > > Hub Management.
User Guide BlackBerry Hub and email Sync Microsoft Exchange contact folders If you have an email account that is supported by Microsoft Exchange ActiveSync, you can choose which of your contact folders sync to your BlackBerry device. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap a Microsoft Exchange account. 4. Turn on the Sync Contacts switch. 5. Tap Edit Contact Folder Settings. 6. Do one of the following: 7. Settings > Accounts.
User Guide 3. BlackBerry Hub and email Tap Save. Turn off cell broadcast messages Your service provider might send you cell broadcast messages when you're using your BlackBerry device in certain geographical locations (for example, to tell you about local weather conditions). There is no charge associated with these messages, but you can turn off them off if you'd rather not see them. In the BlackBerry Hub, tap > > Cell Broadcast.
User Guide BlackBerry Hub and email Unsubscribe from public warning messages You might not be able to unsubscribe from some public warning messages, depending on your region and wireless network. 1. In the BlackBerry Hub, tap 2. Turn off the switch beside a type of public warning. > > Emergency Alerts.
User Guide BlackBerry Hub and email I can't see the recipients for a message To see the other recipients of a message and the account that you received the message in, in the message, at the top-right corner of the screen, tap the arrow. I can't send or forward a text message You might not be able to forward an SMS or MMS message if the content of the message includes copyright-protected information.
User Guide BlackBerry Hub and email For more information on Facebook for BlackBerry devices, see the Facebook User Guide. Twitter You can use the Twitter for BlackBerry devices app to stay connected almost anywhere you go. You can post tweets, send direct messages to friends, search Twitter, add pictures to your tweets, and more. For more information on the Twitter for BlackBerry devices app, see the Twitter User Guide.
User Guide BlackBerry Hub and email • To attach a picture or file, tap 3. . Tap Send. Tip: You can find, start, and reply to your joyn chats in the BlackBerry Hub. Invite other joyn contacts to a chat Have something you need to discuss with a group? You can chat with more than one person to help make decisions faster and keep everyone informed. 1. At the bottom of a joyn chat, tap 2. Tap + to add another contact. Repeat this step for each contact you want to add. 3.
User Guide BlackBerry Hub and email Send a file to a joyn contact You can send different types of files to joyn contacts, including pictures, videos, and documents. 1. During a one-on-one joyn chat or a phone call, tap 2. Tap Send. and select a picture or file. Block a joyn contact If you block a joyn contact, you won't receive any messages from that contact and file transfers are declined automatically.
User Guide Media Media Change the media volume When music is playing, do any of the following: • To increase the volume, press the Volume Up key on the right side of your BlackBerry device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the Mute key on the right side of your device. To turn off mute, press the Mute key again. • To select the type of speaker to play your music on, tap > Audio.
User Guide Media File extension Supported video codec(s) Supported audio codec(s) MPEG H.263, H.264, MPEG-4 AAC, MPEG-3, PCM WMV WMV 9 WMA AAC — AAC AMR — AMR FLAC — FLAC, Vorbis M4A — AAC MIDI — MIDI MKA — AAC, MP3, PCM MP3 — MPEG-3 OGG — FLAC, Vorbis QCP — QCELP SPMID — SP-MIDI WAV — PCM, GSM WMA — WMA 9, WMA 10 For information about media file extensions, formats, and codecs for your device, visit www.blackberry.
User Guide Media take panoramic pictures and capture the whole vista in one shot. Your device can also detect the lighting conditions and suggest the best mode and setting to use, so you can focus on capturing the moment. Camera icons Icon Description Switch between the front-facing and the rear-facing cameras. Take a picture. Record a video. Turn on the flash while recording a video. Stop recording a video. Touch and hold anywhere on the screen to permanently lock the focus on that area of the screen.
User Guide Media Tip: You can turn on grid lines to help you center items in your picture or to make sure your picture is straight. To turn on grid lines, in the Camera app, tap > Settings. Turn on the Display Grid Lines switch. Turn on autofocus lock You can use the autofocus lock on your BlackBerry device to take multiple pictures and videos without having to wait for the focus to adjust between takes.
User Guide • Media To return to the Camera app, lift your finger from the screen. • To delete the picture or video, slide you finger to the right onto and tap Cancel or Delete. . When you reach the icon, remove your finger • To share the picture or video, slide your finger to the right onto and tap Cancel or select a method of sharing. . When you reach the icon, remove your finger Record a video 1. In the Camera app, tap 2. Do any of the following: • .
User Guide Media Important: When taking a panoramic picture, don't move your device too quickly when panning and keep your device steady. A lot of movement will result in a low-quality panoramic picture. Take a picture while recording a video Using the Camera on your BlackBerry device, you can capture a still picture while recording a video at the same time. You can take as many pictures as you like, without interrupting the video. Now you can capture the same event in two ways! 1.
User Guide Media Edit Time Shift pictures later When you take pictures using Time Shift mode, you can save the picture to edit later. Tip: The Time Shift icon ( later. ) appears on the thumbnails of the pictures taken with Time Shift mode that you saved to edit 1. In the Pictures app, on the Date screen, tap a Time Shift picture. 2. Tap 3. Drag the slider at the bottom of the screen back and forth until you find the best picture. 4. Tap a recognized face. 5.
User Guide Icon Media Description HDR This mode, also known as High Dynamic Range mode, is available for the camera. HDR mode combines multiple pictures together and can capture the contrast between the light and dark areas of a scene. Time Shift This mode is available for the camera. Time Shift mode allows you to take a bunch of pictures at once so that you can pick the best one of the set. Panorama This mode is available for the camera.
User Guide Icon Media Description This mode is available for the camera, video camera, and Time Shift mode. Night mode is useful when taking pictures and videos in areas with low light. Beach or Snow This mode is available for the camera, video camera, and Time Shift mode. Beach or Snow mode can help to compensate for the light levels of the bright sand or snow in a picture or video.
User Guide Media Turn off Video Stabilization Video Stabilization is designed to reduce the effect of camera shake when you're recording videos on your BlackBerry device. By default, this feature is turned on. 1. In the Camera app, tap 2. Turn off the Video Stabilization switch. > Settings. Geotag your pictures When you geotag the pictures you take with your BlackBerry device, you add your GPS location to your pictures.
User Guide Media I can't save pictures or videos to my media card Try one of the following: • • • • Delete old media files to free up storage space and try again. Insert a different media card. In the File Manager app, browse to your media card. Make sure that the Camera folder exists and is available. If necessary, create a new folder called Camera. In the File Manager app, browse to your media card. Check if there are any other files called Camera.
User Guide Media Icon Description Start the Camera app and take pictures or record videos. View your pictures on a map, organized by the location where the pictures were taken. View the pictures that you took using the Camera app in your work space. Zoom in or out on a picture With a picture open on the screen, do one of the following: • To zoom in, double-tap the area of the picture that you want to zoom in on. • To zoom out, double-tap the picture.
User Guide Media • To discard your changes, tap > . Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time. Enhance a picture The picture editor can help you tweak the pictures you take and improve qualities like the brightness, saturation, sharpness, red-eye, and more. 1. In the Pictures app, touch and hold the picture that you want to change. 2. Tap 3. Tap an editing option. 4.
User Guide Media 2. Tap 3. Tap an editing option. 4. When you're done editing your picture, do one of the following: • > . To save your changes, tap Save. • To discard your changes, tap > . Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time. About automatic stories Your BlackBerry device combines the pictures and videos that you take into automatically generated stories.
User Guide Media Turn off automatic stories By default, on your BlackBerry device, the automatic stories feature is turned on. 1. In the Pictures app, swipe down from the top of the screen. Tap 2. Turn off the Automatic Stories switch. . Add a picture to BlackBerry Story Maker From the Pictures app on your BlackBerry device, you can add a picture to an existing story or a new story in BlackBerry Story Maker. 1. In the Pictures app, touch and hold the picture that you want to use. 2. Tap 3.
User Guide Media View your pictures on a map On the Map screen in the Pictures app, you can view the locations of the pictures you take. This feature makes it easy to view all of the pictures that you took in a specific location without having to sort through picture folders. Note: When you are viewing your pictures on a map, the icon represents all of the pictures taken in a location. If the map is zoomed out, the icon represents a wide area.
User Guide Media Take a screen shot of your device 1. To take a screen capture of your BlackBerry device, press the Volume Up key and the Volume Down key at the same time. 2. To view your screen shot, do one of the following: • In the Pictures app, tap > . • If you have BlackBerry Balance on your device, switch to your work space. In the Pictures app, tap > . Organizing your pictures and albums In the Pictures app on your BlackBerry device, you can create albums to organize your pictures.
User Guide 4. Media Tap Move. Rename a picture 1. In the Pictures app, touch and hold a picture. 2. Tap 3. In the Name field, enter a new name for the picture. . Rename or delete an album 1. On the home screen of your BlackBerry device, tap 2. Touch and hold a folder. 3. Do one of the following: • To rename the folder, tap • To delete the folder, tap . . . Add a picture to the Favorites screen Add pictures to the Favorites screen so that you can quickly access them.
User Guide • Media WBMP For information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and click Smartphones > BlackBerry Smartphones > Supported Media. Music You can use the Music app on your BlackBerry device to play and organize your music, and create playlists. Music icons The FM Radio might not be available depending on your BlackBerry device model.
User Guide 2. Media To view the music player controls, tap anywhere on the screen. • To play a song, tap . • To pause a song, tap . • To skip to the previous song, tap • To skip to the next song, tap . . Change the volume of your music 1. In the Music app, tap a song, an album, or a playlist. 2. If the music player controls aren't visible on the screen, tap the screen. 3. When the music player controls are visible, tap the screen. 4.
User Guide 6. Tap Media . Add the music that's currently playing to a playlist When a song or an album is playing, do one of the following: • To add the song to a playlist, tap the screen. Tap > . • To add the album to a playlist, touch and hold the album name. Tap . Edit or rename a playlist 1. In the Music app, tap 2. Tap a playlist > • > . . To change the name of the playlist, in the text field at the top of the screen, enter a new name. • To add music to the playlist, tap .
User Guide Media Turn on the equalizer in the Music app The equalizer feature in the Music app on your BlackBerry device is designed to improve the sound quality of the music you're listening to. Options include bass, treble, airplane, jazz, rock, spoken word, and more. Note: When the equalizer is turned on, the sound settings apply to all of the music that you listen to, not just the song that was playing when you turned it on. 1. In the Music app, tap a song, an album, or a playlist. 2. Tap 3.
User Guide Media Play your last music selection If you set up a great music list and then you close the Music app or start listening to a new album, you can still listen to the music list even if you didn't save it. 1. In the Music app, tap 2. Under Collections, tap Last Played. > . To save the music list as a playlist, tap > . Troubleshooting: Music I can't open a media file Make sure that the file is in a format that your BlackBerry device supports.
User Guide Media Play or pause a video 1. In the Videos app, tap a video. 2. To show the video controls, tap the screen. 3. Tap or . Editing videos Using the video editor on your BlackBerry device, you can edit and improve the videos that you record. For example, you can crop and change the length of your video, as well as enhance the brightness, color, volume, and more. Tip: When you edit a video, to see more editing options, swipe on the visible themes. Rotate a video 1.
User Guide Media 1. In the Videos app, touch and hold the video that you want to change. 2. Tap 3. Tap an editing option. 4. If necessary, move the slider to achieve the effect that you want. 5. When you're done editing your video, do one of the following: • > . To save your changes, tap Save. • To discard your changes, tap > . Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time.
User Guide Media Add a video to BlackBerry Story Maker From the Videos app on your BlackBerry device, you can add a video to an existing story or a new story in BlackBerry Story Maker. 1. In the Videos app, touch and hold the video that you want to use. 2. Tap 3. Do one of the following: 4. . • Tap an existing story. • Tap Create New Story. If necessary, edit the story. Tip: You can add multiple videos to a story at the same time by tapping Tap > . Tap the videos that you want to use. .
User Guide Media • To create an album, tap 4. . Select the location that you want to save the album to. Enter a name for the album. Tap Move. Rename a video 1. In the Videos app, touch and hold a video. 2. Tap 3. In the Name field, enter a new name for the video. . Add a video to the Favorites screen You can add videos to the Favorites screen so that you can quickly access them. Videos added to the Favorites screen are also used in the automatic stories generated by your BlackBerry device. 1.
User Guide 4. Media Tap Done. To turn off the equalizer, when a video is playing, tap the screen. Tap > . Tap Off. About BlackBerry Story Maker You can use BlackBerry Story Maker to make stories using pictures and videos that are saved on your BlackBerry device. You can customize your stories by adding music, filters, and more. BlackBerry Story Maker provides a fun and unique way to present your pictures and videos in a format that's similar to a movie. Create a story using BlackBerry Story Maker 1.
User Guide Media Tip: Check marks and a blue tint appear on the thumbnails of the media currently included in the story. Change the order in which media appears in a story 1. In BlackBerry Story Maker, tap a story. 2. While the story is playing, tap the screen. 3. Tap 4. Touch and hold the thumbnail of the picture or video that you want to move and drag it to where you want it to go. 5. Tap Done. .
User Guide Media Tip: To see more themes that might be available off-screen, try swiping left or right on the visible themes. Delete a story in BlackBerry Story Maker 1. In BlackBerry Story Maker, touch and hold a story. 2. Tap . Save a story in BlackBerry Story Maker When you save the stories that you create in BlackBerry Story Maker, you can send, share, or move the stories. If you don't save your story, it can only be played in BlackBerry Story Maker. 1.
User Guide • Media To automatically adjust the length of stories to match the music you choose, turn on the Adjust Length of Story to Music switch. Note: If a switch is unavailable, it means that the theme currently used in your story doesn't support that setting or that the story doesn't contain any media affected by that setting. For example, if your story contains only videos, the Arrange Pictures in Collages switch is unavailable.
User Guide Media Share your media files with DLNA Certified devices • • Your DLNA Certified device must be a Digital Media Player. Your BlackBerry device must be connected to the same Wi-Fi network as the device that you want to share the media files with. You can use the Media Sharing options in your device settings to allow DLNA Certified devices and Wi-Fi CERTIFIED Miracast devices to wirelessly access your media files.
User Guide Media Manually tune to a radio station 1. In the Music app, tap 2. Tap 3. Slide your finger to the radio station that you want to tune to. 4. Tap Tune to. > . . Tip: When you select the station that you want to tune to, to hide the station numbers, tap Tune to. Listen to the FM Radio The FM Radio on your BlackBerry device has controls for listening to music that are similar to the Music app on the device.
User Guide Media • On the FM Radio screen, under Local Stations, touch and hold a station. Tap . • On the FM Radio screen, touch and hold a station with a star icon in the upper-right corner. Tap • When one of your favorite stations is playing, next to the station number, tap . .
User Guide Settings Settings Customize your device settings Your BlackBerry device is designed to provide you with extensive customization and control. You can take it out of the box and get started, but you can also tailor and optimize your device for your needs. Get acquainted with the options and discover more about what your device can do. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings. 3. Tap the item that you want to customize.
User Guide Settings Overview of device settings Item Description • Turn off all wireless connections. • Set your USB connections, including USB Mass Storage Mode, Charge Only Mode, and a manual IP address. Access airplane mode to turn off all your connections. Set up connections to the mobile network, Wi-Fi network, Bluetooth enabled devices, NFC, mobile hotspot, and Internet tethering. Airplane Mode Networks and Connections • • Notifications • • • Turn on vibrate mode.
User Guide Item Settings Description • Data Management Display Battery Saving Mode • • Receive a notification when you approach your monthly data limit. See your data usage stats. Adjust or access mobile data settings. • • • • Select a wallpaper. Change your font. Adjust the screen brightness. Customize screen locking. • Turn on or turn off the option to enter Battery Saving Mode automatically. Customize settings for extending battery life when Battery Saving Mode is turned on.
User Guide Item Security and Privacy App Manager Settings Description • • • • • • Set up your device to use a smart card. Create a device password. Encrypt your device data. Delete your device data. Change permissions for downloaded apps. Create a SIM card PIN. • • Change the default app used to open a specific file type. Monitor apps that are using your device's memory. • Connect to a device to wirelessly share media content. • Change the time zone, time, and date.
User Guide Settings Item Description Payment Options Accessibility About • • • Use BlackBerry Screen Reader. Turn on Magnify Mode and Reverse Contrast. Change settings for closed captioning, screen brightness, font size, hearing aid compatibility, and TTY. • Find general information about your device, such as hardware information, network details, and storage space capacity. Identify your device PIN, software version, and model. View your phone number and the name of your service provider.
User Guide Settings 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Software Updates. 3. Tap . 4. Turn on the Automatically download and install Software Updates switch. Restore your device to its factory default settings using BlackBerry Link If you restore your BlackBerry 10 device to its default settings, BlackBerry Link deletes all of the data and third-party applications from your device. Any IT policies that are applied to your device are also deleted.
User Guide Settings Put your device in standby mode When you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks. Wireless connections and clock alarms aren't affected. Press the Power/Lock key on the top of your device. To wake up your device, swipe up from the bottom of the device screen.
User Guide Settings Keeping your battery charged Your BlackBerry device uses a lithium-ion battery. To maximize your use of this type of battery, when possible, do the following: • • • • • Avoid using your device while it's charging to help it charge faster. Charge your device often, even when the battery charge isn't low. Avoid charging, using, or storing your device in extremely hot or cold places, such as on a vehicle dashboard.
User Guide 2. Tap Settings Settings > App Manager > Device Monitor. Tip: To quickly check the percentage of battery power remaining, from the bottom of the screen, slide your finger up to the middle of the screen. The battery percentage appears in the upper-left corner of the screen.
User Guide • To permanently delete the app, tap Settings . LED and battery notifications A solid red LED can indicate that your BlackBerry device is turning on or restarting. A flashing yellow LED can indicate that the battery power level is low and your device is charging. A solid green LED can indicate that your device is plugged into a charger and that charging is complete.
User Guide Settings 2. Tap 3. Do any of the following: Settings > Battery Saving Mode. • To set the power level that your battery must reach before Battery Saving Mode turns on automatically, drag the slider at the top of the screen left or right. • To change which settings are adjusted when Battery Saving Mode turns on, select or clear any of the checkboxes. • To stop Battery Saving Mode from turning on automatically, turn off the Turn on Battery Saving Mode Automatically switch.
User Guide • Settings To adjust other volume settings such as application volume or notifications, on the home screen, swipe down from the top of the screen. Tap Settings > Main Volume or Notifications. Close apps Increase how long a single charge lasts by closing any apps or features that you finished using so that they aren't continuously running in the background. Some features consume more battery power than others.
User Guide Settings Device and battery safety You should only use the battery that BlackBerry specifies for use with your particular BlackBerry device model. If you use any other battery, you might invalidate any warranty provided with your device. CAUTION: There is a risk of explosion if the battery is replaced with an incorrect battery type. Do not attempt to replace your non-removable battery. Only qualified service personnel should perform repairs or battery replacements to your device.
User Guide Settings with your car using Bluetooth technology, or use Internet tethering to connect to other Wi-Fi-enabled devices. NFC lets you share files easily between devices. Check which wireless networks your device connects to Your BlackBerry device won't necessarily connect to every type of network that's listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan.
User Guide Settings You have no mobile network coverage. Your device is roaming. Extra charges might apply. You are connected to the BlackBerry Infrastructure. The number of solid waves indicates the strength of the WiFi signal. If the signal is weak, your device might use more power to try to maintain the connection. Your device is connected to a VPN. Your device is in airplane mode and all of your wireless network connections are off.
User Guide Settings Network connections Mobile network A mobile network connection allows your BlackBerry device to make calls and, if you have a data plan, use data services such as Internet browsing. In some locations, such as in a hospital or on an airplane, you need to turn off your mobile network connection, but usually you can just leave your mobile network connection on.
User Guide Settings connection, so it's useful for on-the-go actions such as transferring contact cards with people you meet, or grabbing information from a poster that contains an NFC tag. Depending on your wireless service provider and the applications you have installed on your BlackBerry device, NFC can also be used to turn your device into a digital wallet to allow you to do things such as make payments with your BlackBerry device.
User Guide Settings Mobile network A mobile network connection allows your BlackBerry device to make calls and, if you have a data plan, use data services such as Internet browsing. In some locations, such as in a hospital or on an airplane, you might need to turn off your mobile network connection, but usually you can just leave your mobile network connection turned on.
User Guide Settings 2. Tap Settings > Networks and Connections > VPN. 3. Tap . 4. In the VPN Profile drop-down list, tap the profile that you want to use. If no VPN profiles appear in the list, create your own or contact your adminstrator. 5. Turn on the Connect over Mobile Network switch. Roaming In most cases your BlackBerry device automatically connects to the appropriate wireless network when you travel outside of your wireless service provider's coverage area.
User Guide Settings 2. Tap Data Management. 3. Change any of the settings on the screen. Set a monthly data limit notification You can be notified when you reach your monthly data limit, or when you reach a certain percentage of your monthly data limit. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > App Manager > Device Monitor. 3. Tap > Data Usage Settings. 4. In the Mobile Data Limit field, type your monthly data limit in megabytes. 5.
User Guide Settings Wi-Fi connections A Wi-Fi network connection is one way to get data services on your BlackBerry device, but unlike using the mobile network, using Wi-Fi doesn't add charges to your data plan. Your device is designed to try to use saved Wi-Fi networks before it tries to use the mobile network for basic data functions such as using the Internet or downloading apps.
User Guide Settings connect to a saved Wi-Fi network using the order that the profiles are listed on the Saved Networks screen. To connect more quickly, you can prioritize a Wi-Fi network by moving it higher in the list, so that your device tries to connect to it before other saved Wi-Fi networks. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Networks and Connections > Wi-Fi. 3. Tap . 4. Tap . 5.
User Guide Settings Wi-Fi network settings Usually, you don't need to change your settings for a Wi-Fi network; however, you might need to change your settings if you have trouble connecting or if you need to connect manually. The settings that are available for each Wi-Fi network depend on the type of network you're connecting to.
User Guide Settings Use Proxy Turn on this switch if you want to connect to a proxy server. When you select this setting, additional settings appear. To find out what settings to use, see the information provided for the proxy server. Inter-Access Point Handover If the network spans multiple access points, set whether your device should remain connected when you move from one access point to another.
User Guide Settings Add a VPN profile You need a Wi-Fi or VPN connection before you can add a new VPN profile. A VPN profile contains the information that you need to log in to your organization's network over a VPN or Wi-Fi connection. You might have one or more VPN profiles on your BlackBerry device, depending on the options that your administrator sets for you.
User Guide • • • Settings Check that the settings for the Wi-Fi network are correct. To find out which settings to use, for a home network, refer to the information that came with your router; for a work Wi-Fi network, talk to your administrator; for a public hotspot, refer to any information provided for the hotspot or talk to an employee at the hotspot who might have details about how to connect.
User Guide Settings 2. Tap 3. If the Bluetooth switch is off, turn it on. Your BlackBerry device automatically detects any discoverable devices within range. 4. If necessary, to scan again for nearby Bluetooth enabled devices, tap Refresh. 5. Do one of the following: • Settings > Networks and Connections > Bluetooth. If the device that you want to connect to appears in the Devices list, tap the device name. Complete the instructions on the screen.
User Guide Settings 5. Tap 6. In the Device Name field, enter the new name for the device. . Disconnect from a paired Bluetooth enabled device 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Networks and Connections > Bluetooth. 3. Touch and hold the device you want to disconnect. 4. Tap .
User Guide Settings Let your car kit use your device's network credentials Your car kit must support the remote SIM Access Profile (rSAP). Turn on rSAP to allow your car kit to access the SIM card in your BlackBerry device. When your car kit has access to your SIM card, you can use your car kit to make and receive phone calls, and send and receive text messages (SMS and MMS). 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Turn on the rSAP Mode switch.
User Guide Settings Set how Bluetooth enabled devices access your accounts You can allow Bluetooth enabled devices that support the Message Access Profile (MAP) to access messages in the accounts that are set up on your BlackBerry device. Examples of Bluetooth enabled devices that support MAP include some car kits and some watches. With some Bluetooth enabled car kits that support MAP you can send and receive messages by using voice commands.
User Guide Settings Profile Description Alert Notification Service (ANS) This profile allows Bluetooth enabled devices to access notifications you receive on your device, including information about the type of notification, the sender of the notification, and the number of new and unread notifications.
User Guide Profile Settings Description your messages and lets you read, delete, browse, compose, and send email and text messages from your car. Next DST Change Service (NDCS) This service allows your device to share information about the next daylight savings time change with other Bluetooth enabled devices. Object Push Profile (OPP) This profile allows your BlackBerry device to send files to and receive files from a Bluetooth enabled device.
User Guide • • • Settings If your BlackBerry device doesn't detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry device discoverable for a short period of time. On the home screen, swipe down from the top of the screen. Tap Settings > Networks and Connections > Bluetooth. In the Discoverable drop-down list, tap On or 2 Minutes. If necessary, enter your BlackBerry device password. Start the pairing process according to the documentation that came with the device.
User Guide • • • Settings Pay for your morning coffee without taking out your wallet. Pay for your bus or subway ride. Gain access to your building when you get to work. These example are just a few of the things you can do with NFC. NFC can be used in many ways depending on the applications you have installed on your device and the NFC compatibility of other devices.
User Guide 2. Tap Settings Settings > Networks and Connections > NFC. Remove or reset a default NFC app The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. Multiple NFC apps on your device might use the same app ID that an NFC reader requests. Your device prompts you to set one of the apps as the default app for the NFC reader. You can remove and change the default app setting. 1.
User Guide Settings USB connections You can use a USB cable to create a two-way connection between your BlackBerry device and your computer. When you connect your device to your computer using a USB cable, you can charge your device. When you connect your device to your computer using a USB cable, your device appears as a mapped drive. If you turn on the USB Mass Storage Mode feature, your device appears on your computer as a removable storage device.
User Guide Settings 2. Tap 3. Turn on the Manual IP Address switch. Settings > Networks and Connections > USB. To edit the IP address, tap the IP Address drop-down list and change the IP address numbers. Troubleshooting: USB connections My device isn't recognized when I connect it to my computer If your computer doesn't automatically detect your BlackBerry device, try the following: • • Check the USB cable and points of connection.
User Guide Settings 4. Turn on the Mobile Hotspot switch. 5. Accept a request from another device to connect to your mobile hotspot. The user of the device connecting to your mobile hotspot must know the name of your mobile hotspot and the password you set during the setup process. Find your Mobile Hotspot mode settings You set most of the settings for your mobile hotspot the first time you turn on Mobile Hotspot mode.
User Guide Settings I can't connect multiple devices to my mobile hotspot Depending on your wireless service plan, you might not be able to connect multiple devices to your mobile hotspot, or the number of devices you can connect might be less than eight.
User Guide • Settings If you're using your device for work, your organization might not allow the use of Internet tethering. For more information, check with your administrator. Monitor your wireless data usage You can check how much data you have used over your mobile network or your Wi-Fi network. You can also monitor which apps and services are using the most data, and you can close some apps to help reduce your data usage or improve the device performance. 1.
User Guide Settings Keyboard key Assigned action C or 9 Compose a new message D or 5 Create a new BlackBerry Remember note H Open the BlackBerry Help app K Lock your BlackBerry device L Open the BlackBerry Calendar app M Open the BlackBerry Hub N Open BlackBerry Messenger O Open the device settings P Open the Phone app Q Switch between Normal and Silent notification modes R of 3 Open the Clock app T Create a new task U Open the Calculator app W or 1 Call voicemail Delete a ke
User Guide Settings 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap and hold a letter . Settings > Shortcuts and Speed Dial. If the key already has an assigned keyboard shortcut, you can change the shortcut without first deleting the existing shortcut. 4. To change an existing shortcut, tap Edit A Shortcut. 5. Do one of the following: • To open an application using the keyboard shortcut, tap App Launch Shortcut.
User Guide Settings Keyboard shortcuts: Typing Some shortcuts might not be available depending on the typing input language that you use. Undo an automatically corrected word Press Insert a period (.) in a text field Press twice. The next letter is capitalized. Insert an at sign (@) or a period (.) in an email address field Press . Capitalize a letter Press and hold the letter key until the capitalized letter appears. Turn on CAP lock Press twice. and . To turn off CAP lock, press or .
User Guide Settings Change Keyboard, input, or typing settings You can personalize your typing experience by changing the BlackBerry Keyboard, input, or typing settings on your BlackBerry device. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Language and Input. Type faster with automated assistance settings You can change your typing settings to help you type faster on your BlackBerry Keyboard.
User Guide • Tap • Settings to expand the selection to a whole paragraph. To select more published text, such as in a browser or PDF file, move the cursor indicator handles to highlight the whole section of text. • To select more text in a text editor, such as an email message, place the cursor at the beginning of the text you want to select. Touch and hold and drag the circle of interest on the screen to highlight the whole section of text. To dismiss the selection, tap anywhere on the screen.
User Guide Settings Accept spelling suggestions If spell check is turned on, spelling mistakes are underlined in red as you type. Tap the underlined word. • To accept a spelling suggestion, tap the suggested word. • To add the word to your personal dictionary, tap Add to Dictionary. Change spell check settings You can change spell check settings, such as whether to check the spelling of acronyms, whether to correct the casing of words, and so on. 1.
User Guide Settings 2. Tap 3. Set the Show Predictions switch to On. Settings > Language and Input > Prediction and Correction. Add a new text shortcut 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Language and Input > Prediction and Correction > Word Substitution. 3. Tap . Clear the learned words list The BlackBerry Keyboard learns words and phrasing based on your usage to predict the next word you write.
User Guide 7. Settings To begin voice dictation, tap . Language If you speak more than one language, you can use the language settings to change your display, typing, voice input, or BlackBerry Keyboard language. You can also switch to another typing language while you type. Change your display language The language you selected during the initial setup of your BlackBerry device is your display language. The home screen, BlackBerry Hub, and supported applications display content in this language. 1.
User Guide Settings Select an alternate keyboard layout Some languages have more than one keyboard layout option. For those languages, you can select the keyboard layout that feels most natural for you to use. The QWERTY keyboard layout is available as an option for all languages. 1. On the Input Language screen, tap one of the enabled languages that you have already selected. 2. If more than one option exists, in the drop-down list, tap a layout. 3.
User Guide Settings Typing in other languages You can set your BlackBerry device to recognize three different input languages when you type. As you type, your device makes predictions based on each of the language families. For example, if you use a Latin-based display language, predictions appear for any of the configured Latin-based languages. Similarly, if your display language is Korean, it will not display Arabic or Latin-based suggestions.
User Guide Settings Typing in Danish, Norwegian, Finnish, or Swedish The Danish, Norwegian, Finnish, and Swedish languages are largely based on a Latin alphabet with a few variations. These languages use the basic QWERTY keyboard layout with the addition of Å, Æ and Ø (for Danish and Norwegian), and Ö and Ä (for Finnish and Swedish).
User Guide Settings Typing in Japanese The Japanese keyboard supports the following features: • • Word prediction and flicking word suggestions up onto the screen (if you have this feature turned on). To type a letter from the Latin-based alphabet using a QWERTY keyboard layout, you can press and press a letter. Typing in Korean The Korean keyboard supports the following features: • • • • The Korean language has more characters in the alphabet than there are keys on the keyboard.
User Guide Settings Typing in Vietnamese The Vietnamese keyboard supports the following features: • • • • • The Vietnamese language has more characters in the alphabet than there are keys on the keyboard. As a result, some keys have more than one native character on one key. You might need to use the keyboard mapping guide to determine how to access the second and third characters on each key. Word prediction and flicking word suggestions up onto the screen (if you have this feature turned on).
User Guide Settings 1. Open a picture. 2. Tap > Wallpaper. You can edit the picture by cropping, adding filters, and more. 3. Tap Done. 4. Select Lock Screen, Home Screen, or Both. 5. Tap OK. Tip: When all of your apps are closed, you can set the option to show only your wallpaper. Swipe down from the top of the screen. Tap Settings > Display. Turn on the Show Wallpaper When All Apps Are Closed switch. You can swipe right to see all of your app icons.
User Guide Settings Media cards and storage A media card lets you store more pictures, videos, music, and documents on your BlackBerry device! The files that you store on your device can be transferred between your device and your computer in just a few steps. Moving or copying media files and documents You can drag and drop documents, pictures, videos, music, and other files by using your BlackBerry device as a drive on your computer.
User Guide Settings 2. Tap 3. In the Category drop-down list, tap Network. Make note of the IPv4 address. 4. Tap 5. Tap Storage and Access. 6. Turn on the Access using Wi-Fi switch. 7. Type a storage access password. 8. Tap Identification on Network and make note of the Username. 9. On your computer, do one of the following: Settings > About. . • If your computer uses a Windows operating system, in a Run command, type the IP address using the following format: \\xxx.xxx.xxx.xxx.
User Guide Settings Wipe data from your media card To help protect your privacy, you can permanently delete all of your media card data. Depending on the amount of data, this process might take some time. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap Erase Media Card. Settings > Storage and Access. To use the media card again, you must format it. Turn on encryption Your BlackBerry device creates and stores an encryption key when you turn on encryption.
User Guide Settings How do I free up storage space? To make room for more files and apps, try any of the following: • Save documents and media files on your media card. To automatically save camera pictures and videos on your media card, on the home screen, tap . Swipe down from the top of the screen and tap . • • Move documents and media files from your device to your media card using File Manager. Reduce the size of pictures that you take and videos that you record.
User Guide Settings Media card is password protected A password is blocking access to the media card and data stored on it. Insert a media card into your BlackBerry device that isn't password protected. Your media card is read-only You can view and open files on the media card. You can't move, delete, or modify the files on the media card. Your media card isn't responding The media card isn't communicating with your BlackBerry device. Consider using a different media card.
User Guide Settings Use BlackBerry Blend to interact with your device from your computer or tablet. You can access your messages, files, and certain apps on your computer or tablet in the same way you'd use them on your device. You can: • • • • • View and respond to messages and chats from different accounts in the BlackBerry Hub. Access your BBM chats, groups, and channels. Access your text (SMS) messages. View and update your calendar events and contacts.
User Guide Settings 3. Select the music sources on your computer, such as Windows Media Player or iTunes. On a Mac computer, you can also select the folders for your Documents library. 4. If you have an Internet connection, sign in to or create a BlackBerry ID. 5. Select the checkboxes beside the devices you want to grant remote file access to. 6. Click Finish. Set up your device in BlackBerry Link When you set up your device in BlackBerry Link, you can give your device a display name.
User Guide Settings If you don't have a BlackBerry ID and you want one, you can create it from BlackBerry Link. When you sign in with your BlackBerry ID in BlackBerry Link or BlackBerry Blend, your computer becomes another device that is associated with your BlackBerry ID. All your devices associated with your BlackBerry ID appear in BlackBerry Link. About remote file access Imagine arriving at a meeting, only to discover that a document you need is on your computer.
User Guide Settings Edit or delete a file On your device, do one of the following: • To edit a file that's stored on your computer, tap the file. If your BlackBerry device supports editing the file, tap If you save your changes in the default location, the original version on your computer. . indicates when BlackBerry Link is syncing the file and overwriting • To permanently delete a file from your device that's stored on your computer, touch and hold a file. Tap .
User Guide Settings 1. Open BlackBerry Link. 2. At the side of the BlackBerry Link window, click your device. 3. Click Back Up & Restore. By default, BlackBerry Link performs a quick backup of your device, including all data except your media files and applications. 4. Do one of the following: • • • To set the option to back up your device automatically, select the Automatically back up my device checkbox. In the drop-down list, select how often you want to back up your device data.
User Guide Settings On a Windows computer, do the following: 1. 2. 3. 4. 5. Open BlackBerry Link. Connect your device to your computer using a USB cable. At the side of the BlackBerry Link window, click your device. Click Back Up & Restore. Do one of the following: • • To restore all of the data in a backup file to your device, click a backup file. To restore specific data in a backup file to your device, click a backup file. Click the Custom Restore option.
User Guide Settings Your data and settings are automatically restored on your device when the software update is complete. It could take up to an hour to update your device software. During that time, you can't disconnect your device from your computer. Update your device software with BlackBerry Link Before you begin, make sure that your computer is connected to the Internet. 1. On your computer, open BlackBerry Link. 2. Connect your device to your computer with a USB cable. 3.
User Guide 1. Minimize the File Manager app and verify that you don't see the Manager app in your personal space. 2. On the home screen, swipe down from the top of the screen. 3. Verify that your device is connected to a wireless network. 4. Tap Settings. Settings icon on the app. If you see this icon, use the File 5. Do the following: • • • In the BlackBerry ID section, verify that you are signed in using the same BlackBerry ID as on your computer.
User Guide • • • • Settings Connect your BlackBerry device to your computer using a USB cable. You can't create a backup file of your device data over a Wi-Fi network. On your device, verify that you are signed in to your BlackBerry ID. If you are not signed in, BlackBerry Link can't back up the data in your personal space. Verify that you entered the password on your device to unlock your work space. BlackBerry Link can't back up the data in your work space if your work space is locked.
User Guide Applications and features Applications and features Organizing your apps To keep all of your apps organized, you can move apps around on the home screen, create folders for your apps, or delete apps that you no longer use. Leave an app or close an app Instead of closing an app when you're done using it, you can make multitasking easier by minimizing an app. You can see your open apps arranged as Active Frames on the home screen, and you can tap an Active Frame to return the app to full screen.
User Guide Applications and features Add folders to the home screen You can organize your app icons by adding folders to the home screen. For example, you can add a folder for all of the games that you download and a folder for all of your business and productivity apps. To hide unused apps, you can add a folder to the home screen and put all of your unused apps in that folder. 1. Touch and hold an app icon until all of the icons start to blink. 2.
User Guide Applications and features Deleting apps You can delete apps from the home screen of your BlackBerry device, or you can delete the apps that you download from the BlackBerry World storefront. Some apps are part of the core BlackBerry experience and can't be deleted. Delete a downloaded app from BlackBerry World If you might want to reinstall an app later, you can uninstall it. You can reinstall these apps later without purchasing them again. 1. On the BlackBerry World home screen, tap 2.
User Guide Applications and features About the BlackBerry Assistant You can use the BlackBerry Assistant to perform various personal and work tasks, and interact with your device using natural language. The BlackBerry Assistant can make multitasking easier. Instead of navigating to a specific app, you can simply open the BlackBerry Assistant and speak your requests. The BlackBerry Assistant responds to help you complete the task or interaction quickly.
User Guide App or Service Applications and features Tasks Send an email, reply to an email, and search your email messages. BBM Send a BBM message, reply to a BBM message, and search your BBM messages. Phone Make a call by using a contact name or phone number, and check or return your missed calls. Calendar Create a calendar event, edit a calendar event, invite colleagues to a meeting, and search your calendar. Knowledge Get answers to thousands of questions with the help of Wolfram Alpha.
User Guide Applications and features App or Service Tasks Search your music library, play your favorite songs or playlists, and pause, shuffle, or skip songs while they play. Reminders Create tasks, notes, and reminders in BlackBerry Remember, and search your tasks, notes, and reminders. Weather Check your local forecast, a different city's forecast, and other weather information. Places Find businesses and points of interest nearby, or find businesses and points of interest in a different city.
User Guide Applications and features Note: The BlackBerry Assistant supports more languages when Full Assistance mode is turned off. Turn off full assistance mode When you turn off Full Assistance mode, you can still use the BlackBerry Assistant to dial phone numbers and search your device. The BlackBerry Assistant supports more languages when Full Assistance mode is turned off. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Turn off the Full Assistance switch.
User Guide Applications and features Calendar The BlackBerry Calendar app on your BlackBerry device combines the calendar info from the email and social networking accounts that you add to your device. The Calendar app presents the info so that you can view all your meetings, appointments, tasks, alarms, and events in one place.
User Guide Applications and features You can add a public calendar that uses the ICS format to your BlackBerry device so that you can see that calendar in the Calendar app. When the owner of the calendar makes changes to events, the changes are synced to your device. Only the owner can change events in a public calendar.You can also open public calendar links in the BlackBerry Browser or in an email and quickly add them to the calendar in the Calendar app. 1.
User Guide Applications and features Create an event in the Calendar app 1. In the Calendar app, tap 2. Enter the information for the event. 3. Tap Save. . Tip: In any schedule view (for example, in the day schedule view or in the week schedule view), you can create an event by just tapping a spot on the schedule. Tap the new event block that appears, to change the event.
User Guide Applications and features Change the availability status or reminder time for an event When you create an event, to save you time, the BlackBerry Calendar app uses your default settings for the event's availability status and the reminder time. You can change these settings. 1. 2. When you create or change an event, tap the Calendar drop-down list. • To change the availability status, in the Status drop-down list, tap Busy, Out of Office, Free, or Tentative.
User Guide 3. Applications and features Clear the check box beside the calendar that you want to hide. Change or delete an event If you're the organizer of an event, you can change or delete it. In the Calendar app, touch and hold an event. . Make your changes. Tap Save. • To change an event, tap • To delete an event, tap . Change the snooze time for a calendar reminder You can customize a snooze time for a calendar reminder.
User Guide Applications and features Save conference call details in the Calendar app You can save the conference call bridge info in your BlackBerry Calendar app so that you can quickly add that info to your meeting invitations. 1. In the Calendar app, swipe down from the top of the screen. 2. Tap 3. Enter the conference call bridge information, such as phone numbers and access codes. 4. Tap Save. > Mobile Conferencing > .
User Guide Applications and features WebEx details are sent to the event participants in an email. Edit WebEx details for an existing event If you're the organizer of a scheduled calendar event, and you are logged in to the Cisco WebEx Meetings app on your BlackBerry device, you can edit the WebEx details for the existing event. Note: If your calendar event is associated with a work email account, the Cisco WebEx Meetings app must be installed in the work space on your device.
User Guide Applications and features Share a file with meeting participants You can use email to share the files on your BlackBerry device with other meeting participants. 1. Touch and hold a file. 2. Tap 3. Tap a meeting. 4. On the Compose screen, type a message. 5. Tap Send. > Meeting Participants. Customizing Calendar app settings You can customize your calendar settings to help you manage your schedule as productively as possible.
User Guide Applications and features Change the email address to use with each calendar If you have multiple calendars on your BlackBerry device, you can set a different email address for each calendar. When you create an event in a specific calendar, invitations are sent using the email address that you assigned to that calendar. The email address that you use must already be added to your device. Some accounts don't allow you to change the email address (for example, your work account). 1.
User Guide Applications and features Troubleshooting: Calendar app I can't sync my calendar Try the following: • If your calendar is associated with one of your accounts (for example, your Gmail calendar), check that synchronization for the calendar is turned on. On the home screen, swipe down from the top of the screen. Tap > Accounts. Tap an account. Check that the Sync Calendar switch is turned on.
User Guide Applications and features Contacts When you add contacts to the Contacts app on your BlackBerry device, connecting with them is easy. The Contacts app is integrated with the BlackBerry Hub, the BlackBerry Calendar, and other apps, so you can quickly add contacts to relevant messages and events or share your pictures and videos. About the Contacts app If you added an email account or social networking account to your device, contacts from those accounts can appear in your contact list.
User Guide Applications and features Copy contacts to and from your SIM card Your SIM card can store contact names and phone numbers. Copying contacts to and from your SIM card allows you to easily transfer contacts from one device to another. When you insert a SIM card into your BlackBerry device, you can view contacts that are stored on the SIM card in your contact list. You can copy the SIM card contacts to your device memory so that the contacts are available to you even if the SIM card is removed.
User Guide Applications and features Import contact card information to your contact list If someone shares a contact card with you (also known as a vCard or .vcf file), you can add that contact information to the contact list on your BlackBerry device. 1. Tap the contact card. 2. Do one of the following: • If the contact card contains one contact only, tap • . If the contact card contains multiple contacts, tap Import.
User Guide Applications and features • To use a saved picture, in the picture area, tap . Browse to the picture. • To take a picture with the camera, in the picture area, tap the picture. Tap Done. 2. . Tap . Take a picture. If necessary, crop or edit Tap Save. Change info for a contact 1. In the Contacts app, tap a contact > 2. Make your changes. For additional fields, tap 3. Tap Save. . . Delete a contact 1. Touch and hold a contact. 2. Tap .
User Guide Applications and features Add a contact to a contact group 1. In the Contacts app, tap a contact group. 2. Tap 3. Select the contacts to add to the group. 4. Tap Done. 5. Tap Save. > . Remove a contact from a contact group 1. In the Contacts app, tap a contact group. 2. Tap 3. Beside the contact's name, tap 4. Tap Save. . . Rename a contact group 1. In the Contacts app, tap a contact group. 2. Tap 3. In the Group Name field, type a new name for the group. 4.
User Guide 2. Applications and features Tap how you want to reach the contact. Related information Add a contact or number to your speed dial list,51 Set a custom ring tone for a contact 1. In the Contacts app, tap a contact. 2. Tap 3. At the bottom of the Edit Contact screen, tap Ring Tone and Notifications. 4. Tap a notification type, and make your changes. 5. Tap Back. 6. Tap Back again. 7. Tap Save. .
User Guide Applications and features Hide a set of contacts You can completely remove a type of account from your contact list. For example, if you mainly follow celebrities on Twitter, you might not want to see them in your contact list. 1. In the Contacts app, swipe down from the top of the screen. 2. Tap 3. In the Show Account in Contact List section, turn off the switch beside the account that you want to remove. .
User Guide Applications and features My contacts' pictures change sometimes If you added a social networking account to your BlackBerry device and you're using a profile picture as a contact's picture, then the picture changes when your contact changes his or her profile picture. I have duplicate contact entries If you imported contact entries using BlackBerry Link, you might see duplicate entries on your device after syncing your device and computer.
User Guide • Applications and features On the Stopwatch screen, to reset the timer, press . Setting the alarm clock Set an alarm 1. Tap 2. At the bottom of the screen, turn on the Alarm switch. 3. Touch and hold the dial outside of the clock face. 4. Slide the dial around the clock face to your desired time. > . Tip: The dial allows you to set the alarm for five-minute increments. To set the alarm for a specific minute, tap the alarm time at the bottom of the screen.
User Guide Applications and features Change your alarm tone 1. Tap 2. Tap an alarm. 3. Tap Alarm Tone. 4. Select one of the alarm tone options. > > . Tip: To use music you have added or downloaded to your BlackBerry device, tap . Set an alarm for multiple days 1. Tap 2. Tap an alarm. 3. Tap Recurrence. > > . • To set a daily alarm, turn on the Daily switch. • To set an alarm to recur on specific days, select the check box next to one or more days. Set the snooze 1. Tap 2.
User Guide Applications and features Timer Set the timer 1. Tap 2. Touch and hold the dial outside of the clock face. 3. Slide the dial around the clock face to your desired time. 4. Tap > . . Tip: The dial allows you to set the timer in one-minute increments. To set the timer for a specific minute and second, tap . Tap the Set Time drop-down list. Scroll up or down to adjust the hours, minutes, and seconds that the timer is set for. Change the timer tone 1. Tap 2. tap 3. Tap Timer Tone.
User Guide Applications and features Delete a city from the world clock screen 1. Tap 2. Touch and hold a city. 3. Tap > . . Turn on bedside mode When bedside mode is turned on, you're not notified of new messages, but any alarms that you have set will sound and your BlackBerry device displays the time, dimly lit. You can also set the option to turn on Battery Saving Mode, or to turn off wireless connections when in Bedside Mode. 1. In the Clock app, swipe down from the top of the screen. 2.
User Guide 4. Applications and features If necessary, to set customized app notifications that override the settings for the notification profile, tap Customize App Notifications. Tip: To turn on only your phone ringer in Bedside Mode, complete steps 1-4. Tap Phone. Turn on the Sound switch. Change the clock face 1. In the Clock app, swipe down from the top of the screen. 2. Tap 3. Tap the Clock Face drop-down list. 4. Tap a clock face type. .
User Guide Applications and features Downloading and installing Android apps from the Amazon Appstore Create an Amazon account or sign in with your existing Amazon account to search for apps and download apps from the Amazon Appstore. After you download an app from the Amazon Appstore, tap Install at the top of the screen. You can also check out the Help screen in the Amazon Appstore for more info.
User Guide Applications and features Navigating within an Android app In Android apps, you can show or hide an action bar at the bottom of the screen or you can quickly go back to the previous screen. Do any of the following: • To see the additional actions that you can perform, in an app, swipe down from the top of the screen. • To show or hide the action bar at the bottom of the screen, swipe down from the top of the screen. Tap Show or Hide.
User Guide Applications and features Maps and GPS Keep moving in the right direction with BlackBerry Maps, GPS, and the Compass app. You can search for points of interest, get turn-by-turn directions, and much more. BlackBerry Maps icons Icon Description Show your current location on the map. See your Recents, Favorites, and Contacts locations. Get route directions. View places that you search for or have added to the map. Purple icons are used to identify locations that you have searched for.
User Guide Applications and features Tip: When you search for a type of location, for example "gas stations," and you view all of the search results as pins on the map, you can view a detailed list of the types of gas stations and information about each location. To view the list, after you view the search results as pins on the map, in the upper-right corner of the screen, tap .
User Guide Applications and features Show or hide traffic If traffic data is available, you can display it as you view a map, or view or listen to turn-by-turn directions in the street-level view. Do one of the following: • On the map screen, tap > . • When viewing or listening to turn-by-turn directions in the street-level view, tap > . 1. If you are in the map view or the detail list view, to return to the street-level view, tap . 2.
User Guide Applications and features Add a place to the Favorites screen 1. In the Maps app, tap 2. Tap 3. On the Add Favorite screen, select a place from the list or tap New Entry. > . . 4. If necessary, enter any additional information. 5. Tap Save. Tip: You can also add places to the Favorites screen by touching and holding a search result or contact name and tapping . To remove a place from the Favorites screen, tap remove. Tap > . Tap Favorites.
User Guide Applications and features 2. Tap 3. Do one of the following: > Clear History. • To delete your history, recent destinations, and searches, tap Clear Recents. • To delete your recent places and searches, and reset the app to the default settings, tap Reset Maps. View a contact’s address on a map If you have added an address to an entry in the Contacts app, you can view the contact's location on a map and get directions. 1. In the Map app, tap 2. Tap Contacts. 3.
User Guide Applications and features 2. Tap 3. Tap an option. > Navigation Audio. Turn on Night Mode 1. In the Maps app, swipe down from the top of the screen. 2. Tap 3. Do one of the following: > Night Mode. • Tap Automatic. • Tap On. • Tap Off. Change the map language to local In BlackBerry Maps, you can set the map text to display in the language specific to the map or area that you're currently viewing. 1. In the Maps app, swipe down from the top of the screen. 2. Tap 3.
User Guide Applications and features Change location permissions for apps You can review and remove any GPS location-related permissions that individual apps have requested. Some apps require specific permissions to work as expected. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap an app. 4. Tap a switch. Settings > Security and Privacy > Application Permissions.
User Guide Applications and features The current direction that you're facing appears at the top of the screen. Point the compass to true north or to magnetic north You can choose to navigate with your compass using either true north or magnetic north. Magnetic north, which is what a standard compass points to, can be influenced by several factors and isn't constant. True north, or geographical north, is what you would see on a paper map and is constant.
User Guide Applications and features Browsing the Internet Use the BlackBerry Browser to browse the Internet quickly and conveniently on your BlackBerry device.
User Guide Applications and features Change the current search engine After you change the search engine, the BlackBerry Browser continues to use the new search engine until you change it again. 1. While you're typing a search term in the Browser, tap the search engine icon in the top right corner of the screen. 2. Tap the search engine that you want to use.
User Guide Applications and features Open a link in a new tab 1. In the Browser, touch and hold a link. 2. Tap . Share a link or picture You can share items on the web through an email, a text message, Facebook, Twitter, BBM, and more. In the BlackBerry Browser, do one of the following: • To share the webpage that you're looking at, tap > . • To share a link or a picture, touch and hold the link or picture. Tap . Search for text on a webpage On a webpage, tap > .
User Guide Applications and features In the Browser, tap > . Clear your list of downloaded files In the Browser, tap > > . Add a website to your home screen You can create a shortcut to a website on your home screen so that you can quickly go to a website without opening the browser first. On a website, tap > . Save a webpage You can save a webpage in HTML format so that you can access the webpage when you're offline, or send the webpage as an attachment. 1. On a webpage, tap 2.
User Guide Applications and features Bookmark a favorite webpage On a webpage, tap > . View your Browser bookmarks In the BlackBerry Browser, tap > . View your bookmarks by tags or in a list 1. In the BlackBerry Browser, tap 2. Tap Tags or > . . Organizing your bookmarks It's a good idea to keep your bookmarks organized so that you can more easily find the webpages that you're looking for. Change your bookmarks You can change the name or web address of a bookmark. 1. In the Browser, tap 2.
User Guide Applications and features Delete a bookmark 1. In the Browser, tap 2. Touch and hold a bookmark. 3. Tap > . . View your browsing history 1. In the Browser, on a webpage, tap 2. Tap . . To close your browsing history, tap . Tip: To view a webpage in your history, on a webpage, touch and hold until your history appears. Delete your browsing history 1. In the Browser, tap 2. Tap . . • To delete all of your browsing history, tap .
User Guide Applications and features Icon Description The website's identity has been verified by a domain-validated certificate from a trusted certificate authority. Some parts of the website are secure and other parts of the website are not. Use caution if you enter sensitive information on the website. The website might be unsafe because the certificate is unknown. Entering sensitive information on the website is not recommended.
User Guide Applications and features 2. Tap a website. Tap Edit. 3. Tap 4. Tap Done. beside the permissions that you want to remove. Troubleshooting: Browser I can't watch a video online While you can stream many videos from the web on your BlackBerry device, some video formats aren't supported, and some websites block content from being viewed on mobile devices. For more information about supported video formats, search the Help.
User Guide Applications and features Delete a smart tag from your device 1. In the Smart Tags app, tap 2. Select one or more tags that you want to delete. 3. Tap > > . . Create your own smart tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. You can create your own smart tag to share with other devices, save to an NFC tag, or display as a QR Code. 1. In the Smart Tags app, tap 2.
User Guide Applications and features Use to create a smart tag that, when written to an NFC tag and then tapped on, can trigger various settings on your BlackBerry device. Wi-Fi Use to create a smart tag that, when written to an NFC tag and then tapped on, connects your device to a specified Wi-Fi network. Bluetooth Use to create a smart tag that, when written to an NFC tag and then tapped on, pairs your device with a specified Bluetooth enabled device.
User Guide Applications and features Favorite a smart tag You can make smart tags easier to find if you mark them as favorites. 1. In the Smart Tags app, touch and hold the tag that you want to favorite. 2. Tap . View your favorite smart tags In the Smart Tags app, tap > . Share a smart tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. In the Smart Tags app, touch and hold a tag.
User Guide Applications and features Change a smart tag title 1. In the Smart Tags app, touch and hold a smart tag. 2. Tap 3. Enter a title. 4. Tap Save . Erase smart tag information from an NFC tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. If the NFC tag isn't locked, you can erase the smart tag information that is stored on it. 1. In the Smart Tags app, tap 2.
User Guide Applications and features View files on connected devices or networks You can view files on devices that are connected to your BlackBerry device, such as a media card or a device connected by a USB cable. If you are logged in to a cloud application on your device, you can also access files stored in the cloud. To access a file stored on another device: 1. Tap 2. Tap a device. . Files and folders stored on the selected device appear in File Manager when opened or when viewed.
User Guide Applications and features Sort files and folders You can view your files and folders in order by name, date, type, or size. You can also decide whether to view your files and folders in ascending or descending order. Tip: To change the way you view your files and folders, tap Tap > to view them as a list or to view them as a grid. . • To change the way files and folders are sorted, tap Sort > Name, Date, Type, or Size.
User Guide Applications and features Copy a file 1. Touch and hold a file or folder. 2. Tap 3. Navigate to where you want to copy the file or folder. 4. Tap Paste. . Working with zip files Zip files and folders Zip your files to help reduce memory space. You can zip a single file or folder, or zip multiple files or folders. You can also zip all of the files in a particular folder using the Zip All option. Touch and hold a file or folder.
User Guide 2. Applications and features To switch between scientific or standard calculator mode, swipe left or right on the calculator keypad. Convert a unit of measurement You can use the Calculator app on your BlackBerry device to convert one unit of measurement to another. The calculator includes many different types of measurements that you can convert, such as temperature, volume, and weight. You can easily convert units of measurement and quickly get back to what you were doing. 1.
User Guide Productivity and work Productivity and work Switch between your personal space and work space When BlackBerry Balance technology is set up on your BlackBerry device, you can quickly switch between your personal space and work space. Tip: To differentiate between your personal space and work space, you can set a different wallpaper for your personal space. 1. From the home screen, to switch between spaces, swipe down from the top of the screen. Tap Switch to Personal or Switch to Work. 2.
User Guide Productivity and work you are allowed to download and use at work. If your work space is protected with a password, you must unlock your work space to access your work data. You can access both personal data and work data from certain places, such as Search.
User Guide Productivity and work Take care to remember your work space password. If you forget your password, contact your administrator to have it reset. If you exceed the number of allowed attempts to enter your work space password, your work space and all of its contents are deleted. Delete your work space If you no longer want to associate your device with your organization's network, you can remove only your work space. The apps and files stored in your personal space are left intact.
User Guide Productivity and work What content is in my work space and my personal space? If your administrator turns on BlackBerry Balance technology, your device data, apps, and network access are separated so that you have a work space and a personal space on your BlackBerry device. Work apps that are open appear with the icon on the home screen.
User Guide Description Productivity and work Apps and features • • • • • • • Smart Tags Text messaging (SMS and MMS) Twitter Videos Voice dialing Weather YouTube These apps and features are available in your work space and personal space. Your work data and personal data are displayed together. • • • • • • BlackBerry Assistant BlackBerry Blend BlackBerry Hub BlackBerry Remember Calendar Contacts These apps and features are available in your work space and personal space.
User Guide Productivity and work Where is my picture that I just took? If your BlackBerry device uses BlackBerry Balance technology, you have a Camera app in your personal space and another in your work space. Pictures and videos taken using the camera in your personal space are stored in your personal space. All of the files saved to your media card are also stored in your personal space. Pictures and videos taken using the Camera app in your work space are stored in your work space.
User Guide • • • Productivity and work If services aren't correctly activated on the SIM card in your device, try using a different SIM card or changing your wireless service plan. If your device is running a version the BlackBerry 10 OS that your organization doesn't support, contact your administrator to update to a supported version.
User Guide Productivity and work Using a mobile network connection might result in higher data charges. Add BlackBerry Blend to Quick Settings 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Select the BlackBerry Blend checkbox. If you have many quick settings items, you can swipe right or left to see BlackBerry Blend. Settings > Quick Settings.
User Guide Productivity and work If you're planning a trip to Paris, you can create a folder called "My Trip to Paris" in the Remember app. As you're browsing the Internet on your device, you can send trip-related websites to the folder. When you remember something you need to do before the trip, you can add a to-do item to the folder, and add a due date to the item so that you don't forget about it. Everything you need to remember about the trip is in one place.
User Guide Productivity and work Add a due date and reminder time to a task When you add a due date to a task in BlackBerry Remember, your BlackBerry device adds the entry to the Calendar app. To receive a reminder, you must add a specific reminder time to your task. 1. 2. While you're adding or changing a task: • To add a due date, turn on the Due Date switch. Tap Date. Select a date. • To add a reminder time, turn on the Reminder switch. Tap Date. Select a reminder date and time. Tap Save.
User Guide Productivity and work 2. Tap 3. Tap an account. 4. On the Edit Account screen, turn off the Sync Tasks switch. Settings > Accounts. Record a voice note in the Remember app You can use BlackBerry Remember to record voice notes. 1. In a note, a task, or on the Tasks or Notes screen, tap 2. Tap 3. Speak your voice note. 4. When you're finished, tap . . > Done. Tip: You can also take pictures without leaving the Remember app.
User Guide Productivity and work Convert an entry to a note or a task Depending on your email account, when you change an entry in the Remember app, you can convert its format, for example, from a note to a task. 1. Tap the folder name or, if your entry isn't saved to a folder, tap Unfiled. 2. Tap Task or Note. 3. Select a folder or tap None.
User Guide Productivity and work Search for an entry in the Remember app 1. Open a folder or task list. 2. Start typing your search term. 3. Tap a result. View Remember entries that have the same tag If you added tags to your BlackBerry Remember entries, you can filter entries by those tags. 1. In the Remember app, tap Tags. 2. Tap a tag to view entries with that tag.
User Guide Productivity and work Troubleshooting: Remember app I can't add due dates, tags, voice notes, or attachments to an entry If your entry is in a folder that's synced with an email account or an Evernote account that you added to your BlackBerry device, you might not be able to add due dates, tags, or attachments to the entry. Try moving the entry into a new folder. I can't send something to the Remember app Some items can't be sent directly to BlackBerry Remember.
User Guide Productivity and work BlackBerry World for Work In the BlackBerry World for Work storefront, you can find apps that your company recommends and apps and games that your company allows you to install. Apps that are required or recommended by your company are found on the Company Apps screen, while the apps that your company allows you to install are on the Public Apps screen. BlackBerry World for Work is located in the work space on your BlackBerry device.
User Guide Productivity and work you're traveling to find local points of interest, calculate currency exchange rates, and monitor the weather in the city you've traveled to. For more information on BlackBerry Travel, see the BlackBerry Travel User Guide. BlackBerry Work Drives You can use the BlackBerry Work Drives app to connect your BlackBerry 10 device to your organization's shared network drive or Microsoft SharePoint site.
User Guide Productivity and work Connect to Dropbox Connect to Dropbox provides a cloud storage space to save and store files off your device. With Connect to Dropbox, you can: • • • • • Back up your files for safekeeping. Sync files across various devices so your latest information is available at your fingertips. Access files from virtually anywhere. Share your documents, pictures, and videos with others. Free up storage space on your device by saving files to the cloud.
User Guide Security and backup Security and backup Passwords and locking There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device. If you use your device for work, your organization might already have security settings in place, such as requiring a password to unlock your device. BlackBerry ID A BlackBerry ID is an email address and password that gives you access to BlackBerry websites, apps, and services.
User Guide Security and backup Your administrator may require you to set a work space password to protect files, apps, and data associated with your organization, such as your work email account. Your administrator sets rules to control whether you can use the same password for both your work space and device. If you enter your work space password more than the allowed number of times, your work space and the contents within it are deleted.
User Guide Security and backup Lock your screen By locking the screen, you can help prevent your BlackBerry device from sending accidental messages or pocket dialing. Locking the screen doesn't turn off notifications for incoming calls or messages. Press the Power/Lock key on the top of your device. To unlock the screen, swipe up from the bottom of the screen.
User Guide Security and backup Lock your device with your work space password If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you might be able to use the same password for your work space password and your device password, depending on the rules set by your administrator. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. If prompted, type your work space password. 4. Turn on the Use as my device password switch. 5.
User Guide 2. Tap Security and backup Settings > Security and Privacy > Device Password > Change Device Password. To stop using a password, turn off the Device Password switch. Related information Change your work space password,257 How do I reset my device password if I forget it? Your BlackBerry device password can't be recovered or changed if you don't enter your current password correctly.
User Guide Security and backup Change your SIM card PIN 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Security and Privacy > SIM Card. • To change the PIN that protects your SIM card, tap Change PIN 1. • To change the PIN that controls access to calling features such as fixed dialing, tap Change PIN 2.
User Guide Security and backup Troubleshooting: BlackBerry Protect I can't turn on BlackBerry Protect If your BlackBerry device is associated with an Enterprise Mobility Management solution from BlackBerry, this feature might be turned off by your administrator. To learn about how your device can be protected against loss or theft, contact your administrator.
User Guide Security and backup The Run When Minimized application permission setting lets an app continue performing tasks after you minimize the app on your BlackBerry device.To help extend the life of your battery, consider turning off the Run When Minimized permission for apps on your device. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Security and Privacy > Application Permissions. • To view permissions for a particular app, tap an app.
User Guide Security and backup Restrict or limit access to features and content 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Turn on the Parental Controls switch. 4. Enter the Parental Controls password. 5. Change the options. Settings > Security and Privacy > Parental Controls. Import a certificate from your computer 1. Do one of the following: • To import the certificate using a USB connection, connect your BlackBerry device to your computer using a USB cable.
User Guide Security and backup About smart cards You can use a smart card and the password for your BlackBerry device or work space to unlock your device. You can use smart card certificates to send S/MIME-protected messages. Smart cards store certificates and private keys. You can import certificates from a smart card to your device by using an external smart card reader or a microSD smart card. Private key operations such as signing and decryption use the smart card.
User Guide Security and backup Store your smart card password on your device You can set your BlackBerry device to temporarily store your smart card password, so that you don't have to enter it as often. To clear the cache, lock your device. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Turn on the PIN Caching switch. Settings > Security and Privacy > Smart Card.
User Guide Security and backup Store password records in the cloud If you store password records in the cloud, you don't need to transfer records when you switch BlackBerry devices. When you sign in to your new device using your BlackBerry ID and the same Password Keeper password that you used on your old device, the records appear in the Password Keeper app. 1. In the Password Keeper app, swipe down from the top of the screen. 2. Tap 3. Turn on the Cloud Synchronization switch. .
User Guide Security and backup Create a password record by sharing a web address or text 1. Browse to a website or open an application and select the text you want to share with Password Keeper. 2. Tap 3. Tap Password Keeper. 4. Add any additional information to your new record. 5. Tap Save. > . Change the Password Keeper password 1. In the Password Keeper app, swipe down from the top of the screen. 2. Tap 3. Complete the instructions on the screen. > Change Password Keeper Password.
User Guide Security and backup Create security questions and answers You can create and store security questions and answers in your password records so that you don't have to remember the specific questions and answers that you set up on individual websites. 1. In the Password Keeper app, add a new record or select an existing record. Tap 2. On the Add or Edit screen, tap 3. Select a question from the list or create a personalized question by tapping 4. Enter your answer or tap Generate an Answer.
User Guide Security and backup Change the criteria for generating passwords When you add a password record, Password Keeper can generate a random password for you. 1. In the Password Keeper app, swipe down from the top of the screen. 2. Tap and do any of the following: • Change the Length field. • Turn on or turn off the Include letters, Include numbers, or Include symbols switches.
User Guide Legal notice Legal notice ©2014 BlackBerry. All rights reserved. BlackBerry® and related trademarks, names, and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Adobe and Flash are trademarks of Adobe Systems Incorporated. Android, Gmail, and YouTube are trademarks of Google Inc. Apple, iCal, iPhone and Mac are trademarks of Apple Inc. Bluetooth is a trademark of Bluetooth SIG. Box is a trademark of Box, Inc.
User Guide Legal notice HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM.
User Guide Legal notice separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with BlackBerry. Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry Desktop Software, and/or BlackBerry Device Software. The terms of use of any BlackBerry product or service are set out in a separate license or other agreement with BlackBerry applicable thereto.
