Instruction Manual

Troubleshooting:
Remember app
I can't add due dates, tags, voice notes, or attachments to an entry
If your entry is in a folder that's synced with an email account or an Evernote account that you added to your BlackBerry
device, you might not be able to add due dates, tags, or attachments to the entry. Try moving the entry into a new folder.
I can't send something to the
Remember app
Some items can't be sent directly to BlackBerry Remember. You should be able to send photos, videos, audio files,
websites, contacts, and Documents To Go files to the Remember app.
You might not be able to share certain items into folders that are synced with a work account.
I can't open a folder in the Remember app
If your BlackBerry device is set up to use BlackBerry Balance, you might need to unlock your work space to access all of
your folders and entries.
1. In the
Remember app, at the top of the screen, tap Tap to Unlock Work Space.
2. Enter your work space password.
Documents To Go
Using
Documents To Go, you can create, edit, and format Microsoft Word documents and Microsoft Excel spreadsheets.
You can also edit, view, and present Microsoft PowerPoint presentations on your BlackBerry device.
For more information on Documents To Go, see the
Documents To Go User Guide
.
Print To Go
Print To Go allows you to print various files from your computer to a BlackBerry device that is associated with your
BlackBerry ID over the wireless network.
For more information on
Print To Go, see the
Print To Go User Guide.
User Guide Productivity and work
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