Instruction Manual

Transfer data using the Device Switch app

You can use the Device Switch app to transfer data from a device running BlackBerry OS version 5.0 to 7.1, a device

running the BlackBerry 10 OS, a device running

iOS 6 and later, or a device running Android 2.3 and later to your new

BlackBerry 10 device.

In order to use the Device Switch app, both of your devices should be connected to the same Wi-Fi network.

Note

: Some corporate Wi-Fi networks block the Device Switch app from working. It's recommended that you use a

personal Wi-Fi network when transferring data using the Device Switch app.

1. On your

BlackBerry 10 device, go to

BlackBerry App World and download the Device Switch app.

2. Connect both of your devices to the same

Wi-Fi network.

3. To transfer your data, complete instructions on the screen.

Note

: Only data saved locally on your device storage space is transferred. Any data that is wirelessly backed up or

synchronized with an online account isn't transferred to your new device. To transfer data synchronized with an online

account, add the account to your device. Also, any information saved to your media card isn't transferred when you use the

Device Switch app.

Transfer data to a new device using BlackBerry Link on

a computer

You can use

BlackBerry Link to transfer data and settings, such as phone history, media files, browser bookmarks, and

more to your new BlackBerry 10 device. BlackBerry Link is designed to move the data in your personal space but not the

data in your work space.

BlackBerry Link

supports all software versions except BlackBerry Device Software 4.x and earlier.

Only the data saved locally in your device storage space is transferred. Any data that is wirelessly backed up or

synchronized with an online account isn't transferred to your new device.

1. On your computer, download and install BlackBerry Link from www.blackberry.com/BlackBerryLink.

2. Open

BlackBerry Link.

3. Connect your current

BlackBerry device to your computer using a USB cable.

4. Complete the instructions on the screen.

5. When prompted, connect your new BlackBerry 10 device to your computer using a USB cable.

6. Complete the instructions on the screen.

User Guide Setup and basics