Instruction Manual
I can't see the recipients for a message
To see the other recipients of a message and the account that you received the message in, in the message, at the top-right
corner of the screen, tap the arrow.
I can't send or forward a text message
You might not be able to forward an SMS or MMS message if the content of the message includes copyright-protected
information.
If you use a work account that is supported by a
BlackBerry Enterprise Server, your administrator might not allow you to
send text messages, but you might still be able to receive text messages.
I can't attach a file to a text message
The file might be too large, or your wireless service plan might not support MMS messaging, which is required to attach files
to text messages. Contact your service provider for more information.
I can't find the
BlackBerry Hub or the Text Messages icon
You might have removed the icons from your home screen. Try any of the following:
• Even though icons don't appear on your home screen, you can still access your messages directly from the BlackBerry
Hub
. On the home screen, swipe right to open the BlackBerry Hub. To view only your text messages, tap
> Text
Messages
.
• You can download the icons from
BlackBerry World. In BlackBerry World, search for Text Messaging Icon or
BlackBerry Hub Icon and download the icons.
BBM
With
BBM, you can chat and share in real-time with your BBM contacts, and know when someone has read your message.
Type, talk, or post. You decide the best way to communicate with people in BBM.
For more information, see the
BBM User Guide
.
Facebook
You can use the
Facebook for BlackBerry devices app to stay connected with your friends. Send messages, chat with your
friends, invite new friends, upload pictures to your
Facebook account, and more.
User Guide BlackBerry Hub and email
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