BlackBerry Wireless Handheld Version 4.
BlackBerry 8707 Wireless Handheld™ Model Number: RBD5xUW Last modified: 21 December 2005 Part number: SWD_X_HH(EN)-110.000 At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1. Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2005 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited.
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Contents 1 Enterprise activation ............................................................................................................................................... 7 2 Email messages ....................................................................................................................................................... 9 3 PIN messages ..............................................................................................................................................
24 Language..................................................................................................................................................................85 25 Power and battery..................................................................................................................................................87 26 Network coverage ..............................................................................................................................................
1 Enterprise activation About enterprise activation 2. In the device options, click Advanced Options. Activate the device over the wireless network 3. Click Enterprise Activation. Verify activation status 4. Type your corporate email address and the password provided to you by your system administrator.
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2 Email messages Open messages Send email messages Save draft messages Add multiple contacts to a message Set the importance level Note: If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account. Resend sent messages Send email messages Resend pending messages 1. In a messages list, click the trackwheel. Manage messages 2. Click Compose Email. File messages 3.
User Guide Save draft messages Resend pending messages To save a draft of a message, click the trackwheel. Click Save Draft. Messages that appear in a messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully.
2: Email messages Related topics Can I file messages? (See page 115.) View filed messages (See page 11.) View filed messages Save a copy of messages sent from the device In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. To display all filed messages in a messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save.
User Guide About out-of-office replies The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message. To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later. Set an out-of-office reply If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.
2: Email messages Manage filters Click a filter. Perform one of the following actions: • To turn on the filter, select a filter. Press the Space key. • To view and edit a filter, click a filter. Click Edit. • To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel. • To delete the filter, click a filter. Click Delete. Create filters quickly In a messages list, click a message on which to base your filter.
User Guide To view received messages or call logs for incoming phone calls, in a messages list, press the Alt key + I. To view voice mail messages, in a messages list, press the Alt key + V. To move to the next unopened item, press U. To move to the next related message, press J. To move to the previous related message, press K. To mark a message as opened or unopened, press the Alt key + U. To move to the last cursor position in a received message, press G.
3 PIN messages About PIN messages Find your PIN Open messages Send PIN messages Save draft messages Note: If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your PIN appears on the Enterprise Activation screen. Add multiple contacts to a message Send PIN messages Resend sent messages 1. In a messages list, click the trackwheel.
User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
4 SMS messages About SMS messages Find your SMS number Find your SMS number In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for SMS, this number is also your SMS number. Type an SMS number Open SMS messages Send SMS messages Add contacts to an SMS message Save draft messages Manage SMS messages Type an SMS number When you type an SMS-compatible number, include the country code and the area code.
User Guide 8. Type a message. Resend sent SMS messages 9. Click the trackwheel. To resend an SMS message to the same contact, in the message, click the trackwheel. Click Resend. 10. Click Send. Note: If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS. To send an SMS message quickly from the phone, type an SMS-compatible phone number. Click the trackwheel. Click SMS. Related topic Why can’t I send SMS messages? (See page 119.
4: SMS messages • To receive messages from a channel, click Add Channel. • To set a name for the selected channel, click Set Nickname. • To stop receiving messages from the selected channel, click Disable. • To delete the selected channel, click Delete Channel. Note: To specify the languages for cell broadcast messages, click a cell broadcast language. Click Enable. Related topic About cell broadcast messages (See page 18.
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5 MMS messages About MMS messages Find your MMS number Open MMS messages Send MMS messages Send MMS messages from the browser, pictures list, or calendar Save draft messages Add multiple contacts to a message Set the importance level Set delivery and read notification Manage MMS message attachments Messages shortcuts Manage MMS messages About MMS messages With an MMS-compatible number, you can send and receive multimedia message service (MMS) messages.
User Guide 11. Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio. 3. Set the Confirm Delivery and Confirm Read fields. 12. Click a contact, appointment, image, or audio file. 4. Click the trackwheel. 13. Click Continue. 5. Click Save. 14. Click the trackwheel. 15. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose MMS.
5: MMS messages You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected. Additional options might also be available if the message contains .smil content.
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6 Search About search Search the messages list Recall searches Manage saved searches Search for messages from a specific contact Search for messages with a specific subject Search for PIM items Search shortcuts About search In a messages list, you can search using criteria that you set and you can save the search criteria for future use. You can also search for contacts or search for all messages that contain the same subject.
User Guide Note: To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last. Search for PIM items Related topic 2. In the Name field, type a contact name to search for. Recall searches 1. In the search program, in the Text field, type text to search for. 3. Select one or more programs. Search for messages from a specific contact 4. Click the trackwheel. To search for all messages received from a specific sender, in a messages list, click a message.
7 Attachments About attachments Open a file attachment Open a file attachment 1. In a message, click the trackwheel. Open embedded content 2. Click Open Attachment. View tables in attachments 3. Click the attachment. View attachment information 4. Click Expand. Navigate spreadsheet attachments 5.
User Guide View attachment information To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions: • If you have opened the complete file attachment, click View Info. • If you have not opened the complete file attachment, click Retrieve Info. Navigate spreadsheet attachments To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.
7: Attachments Note: To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later. Related topic Navigate presentation attachments (See page 29.) Manage vCard address book attachments To view a vCard® attachment, in an open message, click the attachment. Click View Attachment. To add the contact information to your address book, in an address book attachment, click the trackwheel.
User Guide To move between presentation views, in a presentation, press M.
8 Synchronizing data About email reconciliation Turn on wireless email reconciliation Reconcile deleted messages About PIM synchronization Turn on wireless PIM synchronization Note: Set the wireless reconcile option for each email account that is integrated with your BlackBerry® device. Related topic Synchronization — frequently asked questions Can I reconcile email messages over the wireless network? (See page 127.
User Guide If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and wireless PIM synchronization is turned on, PIM items should be synchronized over the wireless network. You can turn wireless PIM synchronization on and off using the device. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.
9 Backing up and restoring device data About backing up and restoring device data Restore device data About backing up and restoring device data If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, settings on your device that are not saved in your desktop email program should be backed up over the wireless network. These settings include fonts, bookmarks, and other device settings.
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10 Typing About AutoText Create AutoText entries (See page 35.) Use AutoText Turn off AutoText for SMS messages (See page 36.) Create AutoText entries Manage AutoText entries Create AutoText entries Cut or copy text 1. In the device options, click AutoText. Paste text 2. Click the trackwheel. Turn on tones when pressing keys 3. Click New. Set the cursor speed Typing shortcuts Typing — frequently asked questions About AutoText 4. In the Replace field, type the text to replace. 5.
User Guide Turn off AutoText for SMS messages In the device options, click SMS. Set the Disable AutoText field to Yes. Click the trackwheel. Click Save. Cut or copy text 1. Click the trackwheel. 2. Click Select. 3. Select text. 4. Click the trackwheel. To type an accented or special character, hold the letter key and roll the trackwheel. To insert a currency symbol, press the Currency key. To turn on CAP lock, press the Alt key + the Right Shift key.
10: Typing Why can’t I use shortcuts on the Home screen? The Dial From Home Screen option overrides using shortcuts on the Home screen, in favor of making calls. To use shortcuts, in the general phone options, set the Dial From Home Screen field to No. Note: Depending on your theme, a programs list might be available. If your theme uses a programs list, shortcuts can be used in the programs list, even if the Dial From Home Screen field is set to Yes.
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11 Phone Find your phone number Reset call timers Make phone calls Phone shortcuts Make emergency calls Phone — frequently asked questions Make calls using speed dial Check voice mail Find your phone number Answer calls In the phone, the My Number field displays your phone number.
User Guide Make emergency calls Answer calls You should be able to make emergency calls even if your BlackBerry® device is locked or the SIM card is not inserted. If your device is not connected to the wireless network, it should connect automatically when the emergency call is initiated. If you are outside of a wireless network coverage area and the SOS coverage indicator appears, you can only call emergency numbers. To answer a call, click Answer. If you do not want to answer a call, click Ignore.
11: Phone Adjust the phone volume To increase the volume, during a call, roll the trackwheel up. To decrease the volume, roll the trackwheel down. Turn on and off speakerphone To turn on speakerphone, during a call, press the Speakerphone key. To type multiple letters during a call, press the Right Shift key + the Alt key. Type letters. To type numbers again, press the Right Shift key.
User Guide Assign speed dial numbers to keys Log calls 1. In the phone, click the trackwheel. To set whether call logs appear in a messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in a messages list. Press the Space key. 2. Click View Speed Dial List. 3. Click an unassigned key. 4. Click New Speed Dial. 5. Click a contact. 6. Click Add Speed Dial To . If you do not want any call logs to appear in a messages list, select None.
11: Phone Can I block calls? (See page 132.) Delete call forwarding phone numbers (See page 43.) Can I use call forwarding? (See page 132.) Change the call blocking password 1. In the phone options, click Call Barring. 2. Click the trackwheel. How do I edit the phone number to which my calls are forwarded? (See page 132.) 3. Click Change Password. Add call forwarding phone numbers 4. Type your current password. 1. On the Call Forwarding screen, click a type of calls to forward. 5.
User Guide About automatic volume control Automatic volume control is designed to adjust the volume on your BlackBerry® device when you are using the phone in a noisy environment. Set automatic volume control In the phone options, click Enhanced Audio. Set the Automatic Volume Control field. Click the trackwheel. Click Save. Warning: If you roam to another country and you change your smart-dialing options, phone numbers for contacts in your address book might not be dialed correctly.
11: Phone About TTY You can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect your BlackBerry® device to a TTY device, calls that you receive on your device are converted to text. Your device can dial emergency numbers in FDN mode, even if the numbers are not in the FDN list. If your service provider plan includes SMS, you can also send SMS messages to contacts on your FDN list.
User Guide Manage fixed dialing entries On the FDN list, click a contact. Click one of the following menu items: • Edit • Delete Reset call timers 1. In the phone, click the trackwheel. 2. Click Status. 3. Click Last Call or Total Calls. 4. Click Clear Timer. 5. Click the trackwheel. 6. Click Save. Phone shortcuts To open the phone, press the Send key. To end a call, press the End key. To call a selected contact or phone number, press the Send key. To call a speed dial number, hold the assigned key.
12 Browser About the browser Go to web pages Use the browser View images Navigate images Copy links, images, or web page addresses Send links or images in email messages Save images Manage saved images View files Save web page requests Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses the BlackBerry Enterprise Server™, the BlackBerry Browser also enables you to view your corporate intranet. Contact your system administrator for more information.
User Guide To open the browser and display a list of useful bookmarks provided by your service provider, press the Convenience key. To follow a link, click the link. Click Get Link. To stop loading a web page, click the trackwheel. Click Stop. To view the previous web page in the history, click the trackwheel. Click Back. To view the next web page in the history, click the trackwheel. Click Forward. To go to your home page, click the trackwheel. Click Home.
12: Browser 5. Type a message. View files 6. Click the trackwheel. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser. On a web page, click the file link. Click Get Link. 7. Click Send. Note: To send a web page address in a message, on the web page, click the trackwheel. Click Send Address. Type an email address or a contact name. Send the message.
User Guide Organize bookmarks into folders Browser shortcuts In the bookmarks list, click a folder. Perform one of the following actions: To return to the last page that you viewed, press the Escape button. • To add a folder, click Add Subfolder. To insert a period in the Go To dialog box, press the Space key. • To open a bookmark folder with subfolders, click Expand. • To close a bookmark folder with subfolders, click Collapse. • To rename a folder that you added, click the trackwheel.
12: Browser To close the browser, hold the Escape button.
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13 Downloading Download programs Related topic Manage programs Legal notice (See page 149.) Prevent third-party programs from transmitting data Download ring tones Download ring tones Manage ring tones 1. On a web page, click a .mid, .mp3, or .wav file link. Download background images Download themes About browser push Turn on browser push Downloading — frequently asked questions Download programs On a web page, click a link for a program. Click Get Link. Click Download. Click OK.
User Guide About browser push Related topics Browser push is designed to enable you to receive content on your BlackBerry® device from web applications without requesting it. For example, you can receive updates or notifications for weather, stock quotes, or news. About browser push (See page 54.) You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this information to you.
13: Downloading Can I listen to a ring tone before I download it? Yes. On a web page, click a ring tone link. Click Get Link. To preview the ring tone, click Play. To stop listening to the ring tone, click Stop.
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14 Contacts Add contacts Manage contacts Manage contacts Click a contact. Click one of the following menu items: Create mailing lists • View Manage mailing lists • Edit Manage contacts in mailing lists • Delete Add a phone tune for a contact Related topic Create categories Share your address book with a paired Bluetoothenabled device (See page 74.
User Guide • View Group Related topic • Edit Group About custom phone tunes (See page 58.) • Delete Group Create profile exceptions (See page 78.) Manage contacts in mailing lists About categories Click a contact. Click one of the following menu items: You can create categories in which to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories.
14: Contacts Apply categories to contacts, tasks, or memos Add pauses or waits 1. When creating or editing a contact, task, or memo, click the trackwheel. When creating or editing a contact, in a phone number field, click the trackwheel. Click Add Wait or Add Pause. Type the additional numbers. 2. Click Categories. Related topic 3. Select a category. About pauses and waits (See page 59.) 4. Press the Space key. 5. Click the trackwheel. 6. Click Save.
User Guide • To add a contact to your address book, click Add. • To add all the contacts found during the search, click Add All. • To view information for a contact, click View. • To delete a contact from the search results, click Delete. • To delete the search results, click Delete Lookup. • To start a new search, click Lookup.
15 Calendar About the calendar Navigate the calendar Change the calendar view To go to a specific date, click the trackwheel. Click Go to Date. Set the date. Click the trackwheel.
User Guide Related topics 2. Click New. Change the default reminder time for appointments and meetings (See page 62.) 3. Type the meeting details. About power off and reminders (See page 87.) 4. If the meeting is recurring, set how frequently it should recur. 5. Click the trackwheel. Schedule appointments quickly 6. Click Invite Attendee. In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start time, type the subject of the appointment.
15: Calendar To delete an appointment or meeting, click the appointment or meeting. Click Delete. Respond to meeting invitations In an open meeting invitation, click the trackwheel. Click one of the following menu items: • Accept or Accept with comments • Tentative or Tentative with comments To move to the next day, week, or month, press the Space key. To move to the previous day, week, or month, press the Shift key + the Space key.
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16 Tasks Create tasks Manage tasks Change task status Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key. Manage tasks Click a task.
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17 Memos Write memos Manage memos Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items Memos — frequently asked questions Write memos 1. In the memos list, click the trackwheel. 2. Click New. 3. Type a title. 4. Type the body of the memo. 5. Click the trackwheel. 6. Click Save. Manage memos Click a memo.
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18 Alarm Set the alarm How do I change the alarm volume? Silence the alarm What is the escalating volume level? Turn off the alarm Alarm — frequently asked questions Set the alarm 1. In the alarm, set the Daily Alarm field to On. Why didn’t my alarm notify me on a Saturday or Sunday? In the alarm, verify that the Active on Weekends field is set to Yes. If this field is set to No, your alarm does not notify you on Saturdays or Sundays. 2. Set the time when the alarm should sound. 3.
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19 Calculator Use the calculator memory Calculator shortcuts Copy and paste calculations To add, press O. Convert measurements To subtract, press I. Calculator shortcuts To multiply, press A. Use the calculator memory To clear the screen, press Y. To store a number in the memory, type a number. Press K. To divide, press G. To clear the last entry, press T. To find the square root, press V. To recall the number in the memory, press J. To use the percent function, press B.
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20 Bluetooth About Bluetooth wireless technology About Bluetooth pairings Turn on or off the Bluetooth radio When you pair your BlackBerry® device with another Bluetooth®-enabled device, you should be able to connect to the other Bluetooth-enabled device over the wireless network when it is within range of your BlackBerry device (a typical range is approximately 10 meters).
User Guide Related topic About Bluetooth pairings (See page 73.) Manage paired Bluetooth-enabled devices 2. During a call, click the trackwheel. Click Activate . Related topic About Bluetooth pairings (See page 73.) In the list of paired Bluetooth®-enabled devices, click a paired Bluetooth-enabled device. Click Device Properties. Perform one of the following actions: Share your address book with a paired Bluetooth-enabled device • Edit the paired Bluetooth-enabled device name.
21 Date and time Set the date and time Why is the time on my device incorrect? Set the date and time 1. In the device options, click Date/Time. 2. Set the Time Zone field. 3. In the Date/Time Source field, set a date and time source. 4. Click the trackwheel. 5. Click Update Time. 6. Click the trackwheel. 7. Click Save. Note: Depending on your service provider, multiple date and time sources might be available.
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22 Profiles About profiles Enable profiles Create notification profiles Manage notification profiles Manage ring tones Note: To change the current notification profile quickly, select a profile. Press the Space key. Create notification profiles 1. In the profiles list, click the trackwheel. Create profile exceptions 2. Click New Profile. Manage profile exceptions 3. Type a name for the profile. Manage contacts in profile exceptions 4. Click an item. Add a phone tune for a contact 5. Click Edit.
User Guide Notes: The Volume option only sets how loud or quiet the tune plays when you listen to it in the list. To change the volume for your notification, edit the profile. Notes: You can add multiple contacts to a profile exception. In the From field, click the trackwheel. Click Add Name. You can only delete downloaded ring tones. To add a custom tune for phone calls, select the Custom Phone Tune check box. Set a phone tune.
22: Profiles • Delete Name Why isn’t the ring tone being played the number of times that I have set? Silence your device For phone calls, the number of times that the BlackBerry® device sounds or vibrates is not determined by the number of beeps that you set in your notification profile. The device sounds or vibrates until the caller or the network ends the connection. To silence your BlackBerry® device, in the profiles list, select the Quiet profile.
User Guide Can I set one phone tune for all my profiles? Yes. In the profiles list, click the trackwheel. Click Show Tunes. Click a phone tune. Click Set As Phone Tune. Can I be notified of other items during a call? Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes. Note: Depending on your BlackBerry® device, you might not be able to set the Notify me during calls field for all items.
23 Screen display Turn off automatic backlighting adjustment Set how long backlighting remains on Turn on and off the device screen Adjust the brightness of the backlighting Set the display language Set the Home screen background image Download background images Turn off automatic backlighting adjustment To stop your BlackBerry® device from adjusting the backlighting level automatically, in the device options, click Screen/Keyboard. Set the Automatic Backlight field to No. Click the trackwheel. Click Save.
User Guide Adjust the brightness of the backlighting In the device options, click Screen/Keyboard. Set the Backlight Brightness field. Click the trackwheel. Click Save. To increase the brightness of the backlighting temporarily, press the Power button. Related topic About backlighting (See page 81.) Set the Home screen background image In the pictures list, click an image. Click Set As Home Screen Image. About Convenience keys Your device includes two Convenience keys.
23: Screen display Note: You might not be able to delete themes that are preloaded on your BlackBerry® device. Download themes Your service provider might have supplied a link to a preferred vendor of themes. In the device options, click Theme. Click the trackwheel. Click Download Themes. Hide program names on the Home screen Depending on your theme, you might be able to hide the program name that is displayed when you scroll over icons on the Home screen. In the device options, click Home Screen.
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24 Language Set the display language Set the input language Add or remove a display language Why do some characters not appear correctly on my device? Set the display language In the device options, click Language. In the Language field, click a language. Click Save. About the input language You can set an input language to use when you type. This setting is different from the display language. When you set an input language, AutoText and other typing settings change to the selected language.
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25 Power and battery About power off and reminders Set the device to turn on and off automatically Check the battery level 3. Specify the times when the BlackBerry® device should turn on and off on weekdays. 4. Set the Weekend field to Enabled. Extend battery life 5. Specify the times when the device should turn on and off on weekends. Reset the device 6. Click the trackwheel.
User Guide Reset the device Remove and reinsert the battery.
26 Network coverage Connect to the wireless network Add networks to the preferred network list Scan for networks to add to the preferred network list Manage the preferred network list Network coverage — frequently asked questions Connect to the wireless network To connect to the wireless network, verify that you are in a wireless network coverage area. On the Home screen, click Turn Wireless On. Notes: To disconnect from the wireless network, on the Home screen, click Turn Wireless Off.
User Guide If you do not know the MCC and MNC for the network, you can add the network from the list of networks that are already known to the device. When adding a network, click the trackwheel. Click Select From Known Networks. Click a network. Click Select Network. If your device uses a USIM card, you can also set the network radio access technology (RAT) wireless connection speed. • To delete a network from the preferred network list, click Delete. Save the changes.
26: Network coverage How do I register my device with the network? When you select a different network or load new programs, your BlackBerry® device should register with the network automatically. To register your device manually, in the device options, click Advanced Options. Click Host Routing Table. Click the trackwheel. Click Register Now. How do I set the wireless network connection speed for my device? In the device options, click Network.
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27 SIM card About the SIM card phone book 4. Click New. Add SIM card contacts 5. Type the contact information. Add SIM card contacts to your address book 6. Click the trackwheel. Manage SIM card contacts 7. Click Save. Leave SMS messages on a SIM card Set SIM card security Change the SIM card PIN code Add SIM card contacts to your address book About the SIM card phone book In the address book, click the trackwheel. Click SIM Phone Book. Click the trackwheel. Click Copy All To Address Book.
User Guide Leave SMS messages on a SIM card 8. Click the trackwheel. In the device options, click SMS. Set the Leave Messages On SIM Card field to Yes. Click the trackwheel. Click Save. 9. Type the new SIM card PIN code again. Note: If you set the Leave Messages On SIM Card field to No, any imported messages are removed from the SIM card after they appear in a messages list.
28 Security Set a device password Set a device password Lock and unlock the device 1. In the device options, click Security Options. Lock and unlock the keyboard 2. Click General Settings. Protect your device content 3. Set the Password field to Enabled. Compress device data 4. Set the other security options. Regenerate encryption keys 5. Click the trackwheel. Store passwords 6. Click Save. Create random passwords 7. Type a device password.
User Guide Related topics Lock and unlock the keyboard About the device password (See page 95.) To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock. Turn off the device password (See page 96.) To unlock the keyboard, double-click the trackwheel. Turn off the device password Related topic 1. In the device options, click Security Options. About keyboard lock (See page 96.) 2. Click General Settings. 3. Set the Password field to Disabled. 4. Click the trackwheel. 5.
28: Security Compress device data About the password keeper 1. In the device options, click Security Options. Use the password keeper to create and store all your passwords. The password keeper is locked with a single password, so you can store all your passwords in one place. 2. Click General Settings. 3. Set the Content Compression field to Enabled. 4. Click the trackwheel. 5. Click Save. 6. If you have set a device password, type your password. 7. Click the trackwheel.
User Guide 7. Click the trackwheel. 8. Click Save. Related topics About the password keeper Store passwords Manage passwords In the password keeper, click a password. Click one of the following menu items: • View • Edit To paste the password, place the cursor where you want to insert it. Click the trackwheel. Click Paste. Warning: Passwords copied to or from the clipboard are not encrypted.
28: Security Set owner information In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your BlackBerry® device.
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29 Third-party program control Prevent third-party programs from transmitting data Set permissions for third-party programs Control external connections Control connections with the device Control access to personal information Security — frequently asked questions About firewall settings If you have third-party programs on your BlackBerry® device, the firewall option is designed to prevent these programs from transmitting data without your knowledge. Related topic Legal notice (See page 149.
User Guide Set permissions for third-party programs Warning: Setting permissions for third party programs can significantly affect the operation of third-party programs on your BlackBerry® device. If you are unsure about how changing these settings might affect the operation of third party programs on your device, contact your system administrator or service provider for more information. 1. In the device options, click Advanced Options. 2. Click Applications. 3. Click the trackwheel. 4.
29: Third-party program control through your corporation’s network, set the Company Network field. • To control whether third-party programs can access the Internet through your service provider, set the Carrier Internet field. Related topics Set permissions for third-party programs (See page 102.) Control connections with the device (See page 103.) Control access to personal information (See page 103.) Control connections with the device 1. In the device options, click Advanced Options. 2.
User Guide Control connections with the device (See page 103.
30 BrickBreaker About BrickBreaker BrickBreaker scoring How do I set the speed of the paddle? How do I accelerate the paddle? Can I change the volume for the game? Can I submit my scores to the BrickBreaker high score web site? How do I check the BrickBreaker high score web site? Why are the bricks descending? About BrickBreaker The object of this game is to destroy bricks using a paddle and a ball. To move the paddle, roll the trackwheel.
User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site. Unsubmitted high scores can be submitted at any time. In BrickBreaker, click the trackwheel. Click Send High Score. How do I check the BrickBreaker high score web site? In BrickBreaker, click the trackwheel. Click High Scores.
31 Service books About service books Manage service books Receive new service books In the device options, click Advanced Options. Click Service Book. Click a service book. Click one of the following menu items: Accept new service books Manage service books Restore deleted service books About service books Service books determine which services are available on your BlackBerry® device.
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32 Frequently asked questions General — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing — frequently asked questions Phone — frequently asked questions Browser — frequently asked questions Downloading — frequently asked questions Contacts — frequently asked questions Calendar — frequently asked question
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33 General — frequently asked questions Why are some of the features described not available on my device? A green light indicates that you are in a wireless coverage area. What software version do I have on my device? A red light indicates that a new message has arrived and your current profile is set to notify you using the LED.
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34 Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the To screen? Why were some of my messages deleted from the device? Why can’t I send messages? How do I change how long messages and phone call logs remain in a messages list? Why can’t I receive messages? Why is the menu item for sending a message not available? Why does the letter D appear beside sent PIN messages? Can I stop a message from being sent? Why are some messages already on my device? How d
User Guide Why can’t I send messages? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. Why does the letter D appear beside sent PIN messages? When a PIN message has been delivered to a BlackBerry® device, a D appears beside the check mark in a messages list.
34: Email and PIN messages — frequently asked questions How do I create and use links in messages? Links appear in your messages as underlined text. Messages can contain links to various items such as phone numbers, web sites, and email addresses. When you receive a message that contains a link, click the link. In the menu, click the menu items that apply to the type of link selected. The BlackBerry® device should automatically recognize most linkable items as links.
User Guide Why are call logs appearing in a messages list? When you make or receive a call, the BlackBerry® device creates a call log that contains information about the call. To stop call logs from appearing in a messages list, in the phone options, click Call Logging. Set the Show These Call Log Types In Message List field to None.
34: Email and PIN messages — frequently asked questions How do I create a generic filter? To create a generic filter, use an asterisk (*) when specifying the contacts to which the filter applies. In the messages options, click Email Filters. In the From field, specify part of the sender's address and use an asterisk (*) in place of the remaining part. Why are some messages sent to my device even though I have created a filter? Filters must be enabled before they apply to your messages.
User Guide messages from the main messages list? Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to set which email account is used by default when you send messages from the main messages list. In the device options, click Advanced Options. Click Message Services. Set the Messaging (CMIME) field.
35 SMS messages — frequently asked questions Why can’t I send SMS messages? Can I verify that my SMS message has reached its recipients? How do I display more items in an SMS message thread? Can I hide sent messages? Can I remove the prompt that appears before I delete messages? Why were some of my messages deleted from the device? Why aren’t all the SMS options described appearing on my device? What are the Validity Period, Sent As, and Network to Send Over fields in the SMS options? How do I change how lo
User Guide Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages. Why aren’t all the SMS options described appearing on my device? Depending on your service provider plan, some SMS message options might not be available on your BlackBerry® device. Contact your service provider for more information.
36 MMS messages — frequently asked questions Can I send and receive MMS messages? Can I specify when my device should receive MMS messages? Can I hide sent messages? Can I filter unwanted MMS messages? Can I filter unwanted MMS messages? Yes. In the device options, click MMS. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box.
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37 Attachments — frequently asked questions Can I view file attachments on my device? How do I view password-protected file attachments? Can I set the amount of memory that my device uses for file attachments? How do I change how file attachments are displayed? How do I view cell contents in spreadsheet attachments? Why can’t I view presentation slides? Why is “More available” appearing at the end of my file attachment? How do I search for text in a file attachment? What does skipped content mean? Can I vie
User Guide Can I set the amount of memory that my device uses for file attachments? Yes. In the open attachment, click the trackwheel. Click Options. Set the Cache Size field. How do I change how file attachments are displayed? Open the full content for a file attachment. Click the trackwheel. Click Options. To change the font for your file attachments, set the Font Family and Font Size fields.
37: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes in document attachments? Depending on the document type, you might be able to view tracked changes. In a document attachment, click the trackwheel. Click Show Changes. To hide tracked changes, click the trackwheel.
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38 Synchronization — frequently asked questions Can I reconcile email messages over the wireless network? Can I synchronize PIM items over the wireless network? How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? Why are some of my email messages not reconciling over the wireless network? Can I reconcile my personal folders? Can I empty the deleted messages folder on my computer remotely? Can I de
User Guide How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? A conflict might occur if you edit the same item on your BlackBerry® device and in your desktop email program before synchronization occurs.
38: Synchronization — frequently asked questions Can I empty the deleted messages folder on my computer remotely? Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes. To use this feature, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft® Exchange and wireless email reconciliation must be turned on.
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39 Phone — frequently asked questions Why can I not make calls? Why can I not make calls? Why am I no longer receiving calls? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
User Guide See “Make emergency calls” on page 40 for more information on emergency calls. If your device is integrated with a corporate email account, you might be able to make other phone calls when your device is locked. Contact your system administrator for more information. If you receive a call when the keyboard is locked, the keyboard unlocks when you answer the call.
39: Phone — frequently asked questions Can I use FDN mode on my device? Yes, if your SIM card is provisioned for the service. Your service provider must also provide you with a SIM card PIN2 code. Contact your service provider for more information. Can I use a TTY device with my device? Yes, if your service provider supports TTY devices. The TTY device must operate at 45.45 bits per second, and you must insert the TTY device connector into your BlackBerry® device headset jack.
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40 Browser — frequently asked questions Why are there no browsers available on my device? Can I use the BlackBerry Browser? How do I change my browser settings? How do I change the browser home page? How do I change the type of content that the browser accepts? Can I override the character set encoding of web pages? Why do some characters not appear correctly on my device? How do I select images and text on a web page? What is the Available Offline check box that appears when I’m adding a bookmark? Can I vi
User Guide How do I change the browser home page? In the browser options, click Browser Configuration. In the Home Page Address field, change the web page address. Save the changes. Depending on your service provider, you might not be able to change your home page. How do I change the type of content that the browser accepts? In the browser options, click Browser Configuration. Set the Content Mode field. Save the changes. Can I override the character set encoding of web pages? Yes.
40: Browser — frequently asked questions Why did a web page form not submit? How do I change which browser opens when I click a link in an open message? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. In the device options, click Advanced Options. Click Browser. Set the Default browser configuration field. Save the changes.
User Guide To apply TLS to the entire connection between your device and a web server, set the TLS Default field to Handheld. Set the fields in the General, Server Authentication, and Client Authentication sections. To set the algorithm type, the encryption strength, and whether only key algorithms that are approved by Federal Information Processing Standards (FIPS) are supported, set the fields in the General section.
41 Contacts — frequently asked questions How do I add multiple contacts with the same name to my contact list? Can I change how my contacts or tasks display? What are the User 1, User 2, User 3, and User 4 fields on the New Address screen? Why does the Add Custom Phone Tune option not appear? How do I change the volume level for the custom phone tune? Can I clear all the categories that apply to a contact, task, or memo? Can I remove the prompt that appears before I delete contacts, calendar entries, tasks,
User Guide How do I change the volume level for the custom phone tune? Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile. To create a custom phone tune with a different volume level, in the profiles list, create an exception that is based on a profile that is different from the active profile.
42 Calendar — frequently asked questions Can I synchronize PIM items over the wireless network? Are there any restrictions for using the calendar with Lotus Notes? How do I expand the number of hours that are shown in the calendar? How do I change the day of the week that displays first when viewing the calendar in Week view? Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? How do I scroll through the calendar in each view? How do I change how long appointmen
User Guide How do I change how long appointments remain in the device calendar? To change the number of days that your BlackBerry® device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time.
43 Bluetooth — frequently asked questions How do I connect my BlackBerry device with another Bluetooth-enabled device? How do I connect my BlackBerry device with my computer? How do I know when my Bluetooth radio is on? What if I can’t type a passkey on the Bluetoothenabled device that I want to pair with? Why does my list of paired Bluetooth-enabled devices not appear? Can I connect to Bluetooth-enabled devices without being prompted? Can I prevent Bluetooth-enabled devices from discovering my device when
User Guide Can I connect to Bluetooth-enabled devices without being prompted? You can only connect to a Bluetooth®-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry® device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes. Can I prevent Bluetooth-enabled devices from discovering my device when it is within range? Yes.
44 Security — frequently asked questions How do I restore my device after clearing it? How do I prevent passwords from accidentally being copied to the clipboard? How do I prevent passwords from accidentally being copied to the clipboard? In the password keeper options, set the Allow Clipboard Copy field to False.
User Guide How do I specify the criteria for random passwords that are generated in the password keeper? In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show Password field to False.
45 Shortcuts Home screen shortcuts Options and fields shortcuts Navigating screens shortcuts Typing shortcuts Editing text shortcuts Messages shortcuts Search shortcuts Attachments shortcuts Phone shortcuts Browser shortcuts Calendar shortcuts Calculator shortcuts Home screen shortcuts To return to the Home screen from any other screen, press the End key. To switch between your active notification profile and the Quiet notification profile, press the Mute button.
User Guide Navigating screens shortcuts To move the cursor, roll the trackwheel. To move the cursor in a different direction, hold the Alt key and roll the trackwheel. To exit a screen or dialog box, press the Escape button. To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel. To select multiple items or characters, hold the Shift key and roll the trackwheel. To page up or down in a list, hold the Alt key and roll the trackwheel.
46 Legal notice © 2005 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information and/or third-party web sites (“Third-Party Information”).
Index A about, Convenience keys, 82 accepting meeting invitations, 63 service books, 107 accessibility, default volume, 45 activation, enterprise, 7 adding auto signature, 11 call forwarding number, 43 call notes, 42 contacts, 57 contacts from attachments, 29 contacts from remote address book search results, 59 contacts to email messages, 10 contacts to FDN list, 45 contacts to PIN messages, 10 contacts to profile exceptions, 78 contacts to SIM card phone book, 93 contacts to SMS messages, 18 custom phone t
User Guide shortcuts, 29 updating contacts from, 29 See also file attachments; address book attachments; images auto signature about, 11 adding, 11 automatic backlighting turning off, 81 automatic volume control about, 44 setting, 44 AutoText about, 35 creating entries, 35 deleting entries, 35 editing entries, 35 example, 35 inserting macros, 36 specified case and smartcase, 35 turning off for SMS messages, 36 using, 35 viewing entries, 35 available features, 111 B backlight adjusting brightness, 82 config
requirements for using, 135 selecting content, 47, 136 sending images, 48 sending links, 48 sending web page addresses, 49 shortcuts, 50 viewing content, 47, 136 viewing files in, 49 viewing history, 48 viewing images, 48 See also web pages browser push about, 54 notification options, 54 turning on, 54 C cache, browser, 50 calculator converting measurements, 71 copying calculation, 71 memory, 71 shortcuts, 71 calendar about, 61 changing default reminder length, 62 changing first day of week, 141 changing vi
User Guide logging, 42 making, 39 making conference, 41 making from Home screen, 131 making using speed dial, 40 muting, 40 resetting timers, 46 setting notification for, 77 smart dialing, 44 splitting conference, 41 transferring, 41 TTY, 45 using Bluetooth during, 74 using speakerphone, 41 See also phone categories about, 58 applying, 59 clearing all, 140 creating, 58 deleting, 59 sorting contacts by, 59 sorting memos by, 59 sorting tasks by, 59 cell broadcast messages about, 18 managing channels, 18 turn
sorting by category, 59 synchronizing, 31 vCard attachments, 22 viewing, 57 See also address book content compression about, 96 turning on, 97 content protection about, 96 turning on, 96 Convenience keys about, 82 setting, 82 converting measurements, 71 copying calculation, 71 password keeper passwords, 98 text, 36 corporate extension dialing, setting, 44 country codes, setting default, 44 coverage frequently asked questions, 90 selecting network, 90 creating AutoText entries, 35 bookmarks, 49 categories, 5
User Guide profiles, 77 remote address book search results, 59 saved searches, 25 service books, 107 SIM card phone book contacts, 93 SMS messages, 18 speed dial numbers, 42 tasks, 65 themes, 82 third-party programs, 53 using email reconciliation, 31 See also removing delivery confirmation for PIN messages, 114 for SMS messages, 119 desktop email program add out-of-office reply from device, 12 conflicts, 128 device activating over wireless network, 7 backing up data, 33 changing folders on, 117 resetting,
forwarding, 10 frequently asked questions, 113 opening, 9 redirecting from folders, 13, 117, 128 replying, 10 requirements for filing, 115 resending, 10 resending automatically, 10 restricting, 116 saving, 10 saving draft, 10 saving sent, 11 sending, 9 setting importance, 10 stop from sending, 114 viewing filed, 11 viewing longer subject line, 116 See also messages email reconciliation about, 31 deleted messages, 31 handling conflicts, 128 over the wireless network, 31 requirements for using, 127 with perso
User Guide folder redirection, setting, 13 folders adding for bookmarks, 50 available for email redirection, 117 changing, 117 collapsing, 10, 50 expanding, 10, 50 redirecting email messages from, 13, 128 redirecting sent items, 13 renaming for bookmarks, 50 viewing filed email messages, 11 font, setting, 82 forwarding call notes, 42 calls, 43 email messages, 10 MMS messages, 22 PIN messages, 15 SMS messages, 18 frequently asked questions alarm, 69 automatic wireless backup, 33 Bluetooth, 143 browser, 135
J JavaScript support, 136 K key rate, setting, 36 key tones, turning on, 36 keyboard lock, 96 keys, encryption, 97 L language adding, 85 removing, 85 setting, 85 light Bluetooth connection indication, 111 coverage area indication, 111 flashing, 111 low battery indication, 111 links address, 48 copying addresses, 48 creating, 115 creating for PIN, 115 selecting, 47, 136 sending from browser, 48 using, 115 loading programs, 54 locking device, 96 keyboard, 96 logging calls, 42 M mailing lists adding members, 5
User Guide preloaded on device, 114 receiving more of long messages, 115 resending, 10 searching, 25 searching by recipient, 26 searching by sender, 26 searching by service, 25 searching by subject, 26 sending from different accounts, 9 sending images in, 48 sending links in, 48 sending web page addresses in, 49 setting notification for, 77 setting search criteria, 25 shortcuts, 13 stop forwarding, 117 MMS messages about, 21 attachments, 21 deleting, 22 filtering, 121 finding number, 21 forwarding, 22 freq
MMS messages, 21 PIN messages, 9 SMS messages, 17 tasks, 65 See also viewing; showing order, of filters, 12 organizing bookmarks, 50 out-of-office reply about, 12 setting, 12 turning off automatically, 12 owner information, setting, 99 P pairings, Bluetooth, 73 panning images, 48 password keeper about, 97 criteria for generating random passwords, 146 options, 146 passwords call blocking, 43 changing password keeper password, 98 copying, 98 creating random, 97 criteria for random passwords, 146 deleting in p
User Guide power about, 87 turning off, 87 turning off automatically, 87 turning on automatically, 87 preferred network list, See network list presentations MMS messages, 121 navigating, 29 viewing, 28 preventing, copying passwords, 145 previewing ring tones, 55 priority of messages, setting, 10 profile exceptions about, 78 adding contacts to, 78 changing contacts, 78 creating, 78 deleting, 78 deleting contacts, 78 editing, 78 moving, 78 turning off, 78 turning on, 78 profiles about, 77 alarm, 69 creating,
email messages, 10 pending email messages, 10 pending PIN messages, 10 PIN messages, 10 SMS messages, 18 resetting call timers, 46 device, 88 restoring about, 33 deleted service books, 107 device, 145 device data, 33 ring tones adding, 53 deleting, 77 downloading, 53 listening, 77 previewing, 55 showing, 77 testing, 77 See also profiles rotating images, 48 S saving draft email messages, 10 email messages, 10 images, 49 MMS messages, 22 PIN messages, 15 searches, 25 sent email messages, 11 SMS messages, 18 w
User Guide third-party programs accessing connections with the device, 103 third-party programs accessing external connections, 102 third-party programs accessing personal information, 103 third-party programs transmitting data, 101 TLS, 50 turning off device password, 96 verifying software, 98 WTLS, 50 selecting wireless network, 90 sender creating filters using, 13 searching by, 26 sending address book attachments, 10 email messages, 9 images in messages, 48 links in messages, 48 messages from different
SIM card editing phone number, 133 removing SMS messages from, 94 security, 94 SMS messages, 94 SIM card phone book about, 93 adding contacts to, 93 adding contacts to address book, 93 deleting contacts, 93 editing contacts, 93 types of entries, 93 See also address book; contacts size, database, 111 skipped content, 125 smart dialing about, 44 corporate extension dialing, 44 default area code, 44 default country code, 44 smartcase, definition, 35 SMS messages about, 17 adding contacts, 18 deleting, 18 deliv
User Guide deleting, 65 deleting categories, 59 dismissing all reminders, 142 frequently asked questions, 65 number of, 140 opening, 65 setting notification for, 77 showing in the calendar, 142 snooze, 142 sorting by category, 59 synchronizing, 31 text cutting or copying, 36 pasting, 36 shortcuts for editing, 148 text messages, See SMS messages text telephone, See TTY theme about, 82 deleting, 82 downloading, 83 setting, 82 third-party programs connections on the device, 103 data transmissions, 101 externa
U unlocking device, 96 keyboard, 96 user-defined fields, 139 V vCard attachments, See address book attachments version, software, 111 viewing animated graphics, 136 AutoText entries, 35 contacts, 57 filed messages, 11 filters, 13 images, 48 information about file attachments, 28 list of programs, 53 mailing lists, 57 memos, 67 MMS messages, 21 next and previous web pages, 48 password keeper passwords, 98 presentations, 28 program details, 53 saved searches, 25 sent items, 11 service books, 107 size of MMS m
User Guide requirements, 127 turning on, 32 wireless transport layer security, See WTLS worksheet, selecting in attachments, 28 WTLS about, 50 168 setting, 137 Z zooming images, 48
