BlackBerry Enterprise Server Version: 5.
Published: 2011-03-07 SWDT577232-1300981-0307061332-001
Contents 1 Overview: BlackBerry Enterprise Server........................................................................................................... 3 2 Upgrading a BlackBerry Enterprise Server environment.................................................................................. Supported BlackBerry Enterprise Server versions that you can upgrade......................................................... Deployment implications of upgrading a BlackBerry Enterprise Server environment.........
Tasks for upgrading the existing BlackBerry Domain to a new BlackBerry Domain.................................. 21 6 Glossary............................................................................................................................................................ 23 7 Provide feedback.............................................................................................................................................. 24 8 Legal notice...........................................
Upgrade Planning Guide Overview: BlackBerry Enterprise Server Overview: BlackBerry Enterprise Server 1 The BlackBerry® Enterprise Server is designed to be a secure, centralized link between an organization's wireless network, communications software, applications, and BlackBerry devices.
Upgrade Planning Guide Upgrading a BlackBerry Enterprise Server environment Upgrading a BlackBerry Enterprise Server environment 2 The latest BlackBerry® Enterprise Server version contains new features and components (for example, high availability and a new administrative client named the BlackBerry Administration Service) that impact how you can upgrade an existing BlackBerry Enterprise Server environment.
Upgrade Planning Guide Upgrading a BlackBerry Enterprise Server and a BlackBerry Configuration Database that are configured for replication The following table explains the upgrade implications of each deployment type. Deployment type standalone BlackBerry Enterprise Server Description If you deploy a standalone BlackBerry Enterprise Server, only one BlackBerry Enterprise Server connects to the BlackBerry Configuration Database.
Upgrade Planning Guide Upgrading a BlackBerry Enterprise Server in a segmented network recovery, you can upgrade the BlackBerry Enterprise Server instances and configure high availability instead. When you configure high availability, you can also configure automatic failover, which permits a standby BlackBerry Enterprise Server to take over from a primary BlackBerry Enterprise Server without intervention from an administrator.
Managing a mixed-version environment Upgrade Planning Guide Managing a mixed-version environment If your organization installed multiple BlackBerry® Enterprise Server instances in a BlackBerry Domain, you can choose to upgrade each BlackBerry Enterprise Server instance over time.
Upgrade Planning Guide Best practice: Preparing to upgrade the BlackBerry Enterprise Server Best practice Description organization's upgrade process • What was the growth of the BlackBerry Enterprise Server environment might differ depending on expected in your organization's environment over the past year, including the future growth, existing resources, number of users and the types of actions that users perform on their and features that an organization BlackBerry devices? might want to implement.
Best practice: Preparing to upgrade the BlackBerry Enterprise Server Upgrade Planning Guide Best practice Description • • • • • • • • • How do you plan to test how to add new user accounts to the BlackBerry Enterprise Server? How do you plan to train the help desk employees in your organization? How do you plan to communicate the upgrade impact to your organization's BlackBerry device users? How much time do you have to complete the upgrade process? Do you require BlackBerry Technical Support services
Upgrade Planning Guide Upgrading BlackBerry Enterprise Server components Upgrading BlackBerry Enterprise Server components 3 Replacing the BlackBerry Manager with the BlackBerry Administration Service In BlackBerry® Enterprise Server versions later than version 4.1, the BlackBerry Administration Service replaces the BlackBerry Manager as the BlackBerry Enterprise Server component that you use to manage the BlackBerry Enterprise Server and BlackBerry device users.
Upgrade Planning Guide • • Upgrade implications for the BlackBerry Collaboration Service You can use the BlackBerry Administration Service to view BlackBerry Attachment Service version 4.1 settings for the BlackBerry Messaging Agent, BlackBerry MDS Connection Service, and BlackBerry Collaboration Service, but you cannot change the settings. You can continue to configure BlackBerry Attachment Service version 4.1 using the BlackBerry Configuration Panel.
Upgrade Planning Guide • Upgrade implications for a BlackBerry Enterprise Server connection to a remote BlackBerry MDS Connection Service or BlackBerry Collaboration Service The latest BlackBerry MDS Connection Service version might require more memory than previous versions because you can configure it to connect to multiple BlackBerry Enterprise Server instances.
Upgrade Planning Guide Upgrade implications for the BlackBerry Router Upgrade implications for the BlackBerry Router You can run a BlackBerry® Router that is version 4.1 SP7 or later with the latest BlackBerry® Enterprise Server version. You cannot use the BlackBerry Administration Service to manage the BlackBerry Router instances because the BlackBerry Router instances do not connect to the BlackBerry Configuration Database.
Upgrade Planning Guide Upgrading a standalone BlackBerry Enterprise Server Upgrading a standalone BlackBerry Enterprise Server 4 If your organization includes fewer than 500 BlackBerry® device users and you manage the BlackBerry® Enterprise Server from a central location, it is possible that you installed a standalone BlackBerry Enterprise Server with its own BlackBerry Configuration Database.
Upgrading a BlackBerry Domain Upgrade Planning Guide Upgrading a BlackBerry Domain 5 If you upgrade a BlackBerry® Enterprise Server environment that includes more than one BlackBerry Enterprise Server instance, you can choose from a variety of upgrade processes, depending on the existing architecture of the BlackBerry Domain and how you expect the architecture to change as you add BlackBerry device users, install additional BlackBerry Enterprise Server components and instances, and configure new feature
Upgrade Planning Guide Planning to upgrade the BlackBerry Domain when your organization's infrastructure is in one location During the in-place upgrade process, you upgrade one of the BlackBerry Enterprise Server instances, install a BlackBerry Administration Service, and upgrade the BlackBerry Configuration Database. After you upgrade the BlackBerry Enterprise Server instance and the BlackBerry Configuration Database, you can upgrade the remaining BlackBerry Enterprise Server instances one at a time.
Upgrade Planning Guide Planning to upgrade the BlackBerry Domain in phases when your organization's infrastructure is in one location Task Upgrade the remaining BlackBerry Enterprise Server instances using the in-place upgrade process.
Upgrade Planning Guide Planning to upgrade the BlackBerry Domain and test the latest version during the upgrade process Task Resource Upgrade the BlackBerry Enterprise Server instances one "Upgrading the BlackBerry Enterprise Server software at a time using the in-place upgrade process.
Upgrade Planning Guide Planning to upgrade the BlackBerry Domain when moving to new hardware Task Verify that your organization's environment meets the system requirements for the latest BlackBerry Enterprise Server version. Prepare the BlackBerry Domain for the upgrade process. Resource "System requirements" in the BlackBerry Enterprise Server Upgrade Guide "Preupgrade tasks" in the BlackBerry Enterprise Server Upgrade Guide Stop all administration of the BlackBerry Domain.
Upgrade Planning Guide • Planning to upgrade an existing BlackBerry Domain to a new BlackBerry Domain Your analysis indicates that you must install the BlackBerry Administration Service on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server. Tasks for upgrading the BlackBerry Domain when moving to new hardware Task Verify that your organization's environment meets the system requirements for the latest BlackBerry® Enterprise Server version.
Upgrade Planning Guide Planning to upgrade an existing BlackBerry Domain to a new BlackBerry Domain You can consider this upgrade process if one or more of the following conditions applies to your organization's environment: • You want to consolidate multiple BlackBerry Domain instances or create a BlackBerry Domain. • You need to move the BlackBerry Enterprise Server instances and BlackBerry Configuration Database to new hardware.
Upgrade Planning Guide Task Back up the BlackBerry Configuration Database. Planning to upgrade an existing BlackBerry Domain to a new BlackBerry Domain Resource "Backing up the BlackBerry Configuration Database" in the BlackBerry Enterprise Server Upgrade Guide Using the BlackBerry Enterprise Transporter, move the "Preparing the target BlackBerry Domain for the user accounts to the new BlackBerry Domain.
Upgrade Planning Guide Glossary Glossary 6 AES Advanced Encryption Standard BlackBerry Domain A BlackBerry Domain consists of the BlackBerry Configuration Database with its users and any BlackBerry® Enterprise Server instances that connect to it. BlackBerry MDS BlackBerry® Mobile Data System LAN local area network messaging server A messaging server sends and processes messages and provides collaboration services, such as updating and communicating calendar and address book information.
Upgrade Planning Guide Provide feedback To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.
Upgrade Planning Guide Legal notice Legal notice 8 ©2011 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Microsoft, SQL Server, and Windows are trademarks of Microsoft Corporation. Wi-Fi is a trademark of the Wi-Fi Alliance. All other trademarks are the property of their respective owners.
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