BlackBerry Curve 9220 Smartphone Help Version: 7.
SWD-1817681-0214095540-001
Contents Quick Help.......................................................................................................................................................................................................... Getting started: Your smartphone..................................................................................................................................................................... Popular topics..............................................................................
Files and attachments........................................................................................................................................................................................ How to: Files....................................................................................................................................................................................................... 99 99 Media................................................................................
Screen display..................................................................................................................................................................................................... How to: Screen display....................................................................................................................................................................................... 172 172 Maps................................................................................
Set a default recipient for diagnostic reports..................................................................................................................................................... Find your smartphone model number and version of the BlackBerry Device Software.................................................................................... I can't run or submit a diagnostic report...............................................................................................................
RIM Confidential and Proprietary Information - Approved Third Parties Quick Help Getting started: Your smartphone Find out about apps and indicators, and what the keys do on your BlackBerry smartphone. Your BlackBerry smartphone at a glance New in BlackBerry 7.1 BlackBerry 7.1 enhances the BlackBerry experience with new functionality and innovative apps.
RIM Confidential and Proprietary Information - Approved Third Parties New in BlackBerry 7 BlackBerry 7 includes a number of exciting new features and services, as well as some enhancements to existing features. BlackBerry ID A BlackBerry ID is an email and password that you create that gives you convenient access to BlackBerry products and services. After you create your BlackBerry ID, you can log in to any BlackBerry product that supports BlackBerry ID.
RIM Confidential and Proprietary Information - Approved Third Parties Some services and apps that support BlackBerry ID require you to re-enter your login information after a certain amount of time has passed if you are not actively using the app. You might also be required to re-enter your BlackBerry ID login information if you change any of your BlackBerry ID information, if you delete all the data on your smartphone, or if you update your BlackBerry Device Software on your smartphone.
RIM Confidential and Proprietary Information - Approved Third Parties Keys on the right side of your smartphone Volume/Mute • • Press the middle key to mute a call or mute the volume. Press the top and bottom keys to change the volume. • Press and hold the top or bottom key to play the next or previous media file. Before you take a picture or record a video, press the top or bottom key to zoom in or out. • Right convenience key • • If supported, press to open the camera.
RIM Confidential and Proprietary Information - Approved Third Parties Flashing LED color Description Blue Your smartphone is connected to a Bluetooth enabled device. You can turn on or turn off this notification. Red A new message has arrived and your selected profile is set to notify you using the flashing LED. If you're using your smartphone with a smart card, your smartphone is accessing data on the smart card.
RIM Confidential and Proprietary Information - Approved Third Parties Password Lock Power Off Messages Saved Messages Added email address Added work email address Messages Text Messages Instant messaging Instant Messaging folder BBM Some applications might appear in this folder including applications that you download.
RIM Confidential and Proprietary Information - Approved Third Parties Pictures Music Ring Tones Voice Notes Camera Video Camera Voice Notes Recorder Podcasts Personal organizer Contacts Calendar Tasks MemoPad Clock Calculator Documents To Go Files Files Social networking and mobile purchasing BlackBerry App World Social Feeds Facebook for BlackBerry smartphones Twitter for BlackBerry smartphones BlackBerry Device Software update A software update for the BlackBerry Device Software is a
RIM Confidential and Proprietary Information - Approved Third Parties Normal profile Phone Calls Only profile Loud profile Custom profile Medium profile Silent profile Vibrate Only profile All Alerts Off profile Games folder BrickBreaker Games Some applications might appear in this folder, including applications that you download. Word Mole Home screen icons These icons are status indicators that appear at the top of the home screen.
RIM Confidential and Proprietary Information - Approved Third Parties Wi-Fi technology is turned on Message inbox icons These icons indicate the type or status of each message in your inbox. Depending on your BlackBerry smartphone model and wireless service provider, some of these icons might not appear. Unread message New BBM item To clear this indicator, open each chat that has this indicator.
RIM Confidential and Proprietary Information - Approved Third Parties Typing icons These icons appear in the upper-right corner of the screen when you type. CAP lock (capital letter lock) Multi-tap mode NUM lock (number lock) Current input language Alt mode Phone icons These icons appear at the top of the home screen and in the Phone application. Missed call Received call Placed call Voice mail message Calendar icons These icons appear when you highlight a calendar entry.
RIM Confidential and Proprietary Information - Approved Third Parties Video camera These icons appear at the bottom of the screen in the video camera. You can click these icons. Start recording Pause recording Send video Rename video Delete video Your Home screen Home screen at a glance Use a picture as your smartphone wallpaper 1. On the Home screen, click the Media icon > Pictures icon. 2. Browse to a picture. 3. Press the key > Set As Wallpaper.
RIM Confidential and Proprietary Information - Approved Third Parties • To change the name of the shortcut, type a new name. • To change the location where the shortcut appears, change the Location field. • To add the shortcut to your Favorites panel, select the Mark as Favorite checkbox. 3. Click Add. Show or hide a home screen panel 1. On the home screen, press the key > Manage Panels. 2. Select or clear the checkbox for each panel. 3. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Change themes 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon. Click Display > Screen Display. In the Theme section, click a theme. Click Activate. To delete a theme, click the theme. Click Delete. Related information About downloading apps with the BlackBerry App World, 19 My display changed, 0 Set the number of icons that appear on the Home screen 1. 2. 3. 4.
RIM Confidential and Proprietary Information - Approved Third Parties Features such as GPS, the camera and video camera, and network connection options are dependent on your smartphone model. To find feature specifications for your smartphone model, visit www.blackberry.com/go/devices. Wireless service plan and wireless service provider You must purchase or change your wireless service plan through your wireless service provider.
RIM Confidential and Proprietary Information - Approved Third Parties Popular topics BlackBerry smartphone users have spoken! Here are the top things they want to know how to do on their smartphones. Set up an email address 1. On the Home screen, click the Setup icon. 2. In the Setup section, click the Email Accounts icon. 3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message.
RIM Confidential and Proprietary Information - Approved Third Parties If you don't already have the BlackBerry App World on your smartphone, you can download it at www.blackberryappworld.com. For more information about managing apps using BlackBerry App World, click the BlackBerry App World icon. Press the key > Help. Depending on your wireless service provider and region, you might have the option to add or update apps using the BlackBerry App World™ storefront.
RIM Confidential and Proprietary Information - Approved Third Parties 2. Press the key > Copy All To Contacts. Note: If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your contact list, your BlackBerry smartphone does not copy the SIM card contact.
RIM Confidential and Proprietary Information - Approved Third Parties Lock or unlock your smartphone You can lock the keyboard to avoid pressing it or making calls accidentally and, if you have set a BlackBerry smartphone password, you can also lock your smartphone with a password. Do one of the following: • To lock the keyboard, press the Lock key on the top of your smartphone. • To unlock the keyboard, press the Lock key again.
RIM Confidential and Proprietary Information - Approved Third Parties unhide the icon in all panels, or in the current panel only. If Show All Icons does not appear in the menu, there are no apps hidden from view. Search for an app. On the home screen, start typing the app name. Verify that an app is installed. On the home screen or in a folder, click the Options icon. Click Device > Application Management. If the app is listed, it is installed on your BlackBerry smartphone.
RIM Confidential and Proprietary Information - Approved Third Parties Tips: Updating your software Updated BlackBerry Device Software and BlackBerry Desktop Software are released periodically, and you might be able to update the software from either your computer or your smartphone. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.
RIM Confidential and Proprietary Information - Approved Third Parties Use pop-up menus. Pop-up menus provide common available actions, and appear in the center of the screen. For example, you can use the popup menu in a message to file, forward, or reply to the message. To open a pop-up menu, press and hold the trackpad. To select a menu item, click the trackpad. Switch to the Favorites, Media, Downloads, and Frequent panels.
RIM Confidential and Proprietary Information - Approved Third Parties Delete the previous text from a reply message. When you are replying to a message, press the key > Delete Original Text. Change how often podcast or social feed applications refresh content. Your podcast and social feed applications periodically refresh content. In some of these applications, you can reduce how often the content refreshes. For more information, see the Help in the application.
RIM Confidential and Proprietary Information - Approved Third Parties Related information Copy, move, rename, or delete a file, 102 Change the size of pictures that you take, 115 View the amount of available storage space on your smartphone, 211 Change how long your smartphone stores calendar entries, 144 Keep an application running in the background and switch to another application, 181 Tips: Keeping your information safe You can take some simple steps to help prevent the information on your BlackBerry
RIM Confidential and Proprietary Information - Approved Third Parties Set up a speed dial for a contact From the home screen or in the Phone application, press and hold the key that you would like to assign speed dial to. Add an extension to a phone number Press the key and X. Type the extension number. Type a letter in a phone number field Press the key and the letter key. Insert a plus sign (+) when typing a phone number Press O.
RIM Confidential and Proprietary Information - Approved Third Parties Highlight a line of text Press the Left or Right key and, on the trackpad, slide your finger up or down. Highlight text character by character Press the Left or Right key and, on the trackpad, slide your finger left or right. Cut highlighted text Press the Left or Right Copy highlighted text Press the Paste text Press the Left or Right key and the key. key and click the trackpad. key and click the trackpad.
RIM Confidential and Proprietary Information - Approved Third Parties Zoom in before you take a picture or record a video Press the Volume Up key. Zoom out before you take a picture or record a video Press the Volume Down key. Take a picture Press the Right Convenience key on the side of your smartphone. Common troubleshooting I can't make or receive calls Try the following actions: • • • • • • • • • • Verify that your BlackBerry® smartphone is connected to the wireless network.
RIM Confidential and Proprietary Information - Approved Third Parties • • • • • • • • Verify that your BlackBerry® smartphone is connected to the wireless network. If you're not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. Reset your smartphone. Connect to the network and try again.
RIM Confidential and Proprietary Information - Approved Third Parties I forget my smartphone password If you forget your BlackBerry smartphone password, it can't be recovered. If your smartphone uses a BlackBerry Enterprise Server, your administrator might be able to reset your password without deleting your smartphone data. Otherwise, the only way you can reset your password without knowing your current password is to delete all your smartphone data.
RIM Confidential and Proprietary Information - Approved Third Parties • • • Verify that your BlackBerry® smartphone is connected to the wireless network. Verify that wireless data synchronization is turned on in the Contacts application, Calendar application, Tasks application, and MemoPad. If you use the BlackBerry Internet Service, you must synchronize calendar data using the BlackBerry Desktop Software. For more information, see the Help in the BlackBerry Desktop Software.
RIM Confidential and Proprietary Information - Approved Third Parties Tips and shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Tips: Doing things quickly For full instructions, click the links under Related information at the bottom. Access popular options such as setting the alarm, viewing notifications, and turning on or turning off network connections. Highlight and click the areas at the top of the home screen.
RIM Confidential and Proprietary Information - Approved Third Parties Tips: Extending battery life For full instructions, click the links under Related information at the bottom. Close apps when you're finished with them. In an app, press the Turn off network connections you aren't using. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click a network connection to clear the checkbox.
RIM Confidential and Proprietary Information - Approved Third Parties Set options for backlighting, 172 Set your smartphone to turn on and turn off automatically, 206 Turn on, turn off, or check the status of a network connection, 185 Tips: Finding apps Look in a folder on your home screen. Some apps are located in folders on your home screen. Click a folder to see what apps are inside. Make all hidden apps visible on the home screen. On the home screen, press the key > Show All Icons.
RIM Confidential and Proprietary Information - Approved Third Parties Store files on a media card instead of your smartphone. On the home screen, click the Camera icon or the Media icon key > Options. In the > Video Camera icon. Press the Storage section, change the Store Pictures or Store Videos field. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.
RIM Confidential and Proprietary Information - Approved Third Parties Or, highlight a date. Press the key > Delete Prior. Reduce the amount of time that your smartphone stores email messages and calendar entries. On the home screen, click the Messages icon or Calendar icon. Press the key > Options. Stop storing sent messages on your smartphone. On the home screen, click the Messages icon. Press the key > Options > Email Preferences.
RIM Confidential and Proprietary Information - Approved Third Parties Tips: Keeping your information safe You can take some simple steps to help prevent the information on your BlackBerry smartphone from being compromised, such as avoiding leaving your smartphone unattended. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.
RIM Confidential and Proprietary Information - Approved Third Parties • Open all of your messages by clicking on them. If you can't find all of your unread messages in your inbox, look in your messages folders. • Mark a message as read. Highlight a message. Press the key > Mark Read. • Mark all messages that are prior to a date as read. key > Mark Prior Highlight a date field. Press the Read. Identify an indicator.
RIM Confidential and Proprietary Information - Approved Third Parties Message shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. In a message Reply to a message Press R Reply to all in an email or a PIN message Press L Forward a message Press F File an email message Press I View or hide the email address of a contact Highlight the contact in the To or From field. Press Q.
RIM Confidential and Proprietary Information - Approved Third Parties Move to the bottom of a message inbox Press B Move to the next unread item Press U Move to the next related message Press J Move to the previous related message Press K File and attachment shortcuts Depending on the typing input language that you are using, some shortcuts might not be available.
RIM Confidential and Proprietary Information - Approved Third Parties Typing shortcuts for the physical keyboard Depending on the typing input language that you're using, some shortcuts might not be available. Insert a period (.) Press the key twice. The next letter is capitalized. Insert an at sign (@) or a period (.) in an email address field Press the key. Capitalize a letter Press and hold the letter key until the capitalized letter appears.
RIM Confidential and Proprietary Information - Approved Third Parties Media shortcuts Depending on the typing input language that you're using, some shortcuts might not be available. Audio and video files Pause an audio or video file Press the Mute key on the right side of your BlackBerry smartphone. Resume playing an audio or video file Press the Mute key again. Play the next audio file Press and hold the Volume Up key on the right side of your smartphone.
RIM Confidential and Proprietary Information - Approved Third Parties Browser shortcuts To use browser shortcuts, you might need to turn on shortcuts in the browser options. Depending on the typing input language that you are using, some shortcuts might not be available. Insert a period (.) in the address bar Press the Space key. Insert a slash mark (/) in the address bar Press the Shift key and the Space key. Stop loading a webpage Press the Close the browser Press and hold the key. key.
RIM Confidential and Proprietary Information - Approved Third Parties Search shortcuts Depending on the typing input language that you're using, some shortcuts might not be available. Search for an item on your BlackBerry smartphone Start typing on the home screen. Search for text in a message Press S Search for text in a file or an attachment Press F Search for text on a webpage Press F Search for text in a presentation Press F Note: You can change what happens when you type on the home screen.
RIM Confidential and Proprietary Information - Approved Third Parties Change to Day view Press D Change to Week view Press W Change to Month view Press M Move forward in week, month, or day view Press the Move back in week, month, or day view Press the Move to the current date Press T Move to a specific date Press G key. key and the key.
RIM Confidential and Proprietary Information - Approved Third Parties Phone How to: Phone Phone at a glance Phone icons These icons appear at the top of the home screen and in the Phone application. Missed call Received call Placed call Voice mail message Phone basics Find your phone number Do one of the following: • To view your active phone number, from the home screen, press the of the screen. 48 key.
RIM Confidential and Proprietary Information - Approved Third Parties • If you have multiple phone numbers associated with your BlackBerry smartphone, to view a list of your phone numbers, from the home screen, press the key.Click the phone number at the top of the screen. If your wireless service plan supports text messaging, the first phone number in the list is the phone number that you use to send and receive text messages.
RIM Confidential and Proprietary Information - Approved Third Parties Change your ring tone, notifiers, reminders, or alerts In any sound profile, you can change your ring tone or notifier tone to an audio file that's stored in your BlackBerry smartphone's built-in media storage or media card. You can also change the options for volume, notifications during calls, LED, and vibration in all of the profiles. The All Alerts Off profile can't be changed. 1.
RIM Confidential and Proprietary Information - Approved Third Parties 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry smartphone dials the number that's associated with the letter on a conventional phone keypad. • To type a number, press a number key. • To type a letter, press and hold the Alt key. Press the letter key. Switch applications during a call During a call, press the key > Switch Application.
RIM Confidential and Proprietary Information - Approved Third Parties If your smartphone supports GPS and you make an emergency call, an emergency operator might be able to use GPS technology to find your approximate location. Related information About GPS technology, 0 Make an emergency call Do one of the following: • If your keyboard or BlackBerry smartphone is unlocked, from the home screen, press the key. emergency number.
RIM Confidential and Proprietary Information - Approved Third Parties Improve sound quality for all calls You can't change sound quality when you are using a Bluetooth enabled headset. 1. From the home screen, press the key. 2. Press the key > Options > In-call Settings. 3. Change the Phone Call Audio field or Headset Call Audio field. 4. Press the key > Save. Speed dial Set up speed dial for a contact 1. 2. 3. 4. 5. key. From the home screen, press the Press the key > View > Speed Dial List.
RIM Confidential and Proprietary Information - Approved Third Parties 4. Press the key > Save. About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry smartphone. You might not be able to change or delete these phone numbers or add new ones. For more information, contact your wireless service provider.
RIM Confidential and Proprietary Information - Approved Third Parties Block or stop blocking calls To perform this task, your BlackBerry smartphone must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. 1. 2. 3. 4. 5. From the home screen, press the key. Press the key > Options > Call Barring. Highlight a call blocking option. Press the key > Enable. Type your call blocking password.
RIM Confidential and Proprietary Information - Approved Third Parties To turn off fixed dialing, press the key > Disable FDN Mode. Related information I can't make or receive calls, 30 Add, change, or delete a contact in your fixed dialing list To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. From the Home screen, press the key. 2. Press the key > Options > FDN Phone List.
RIM Confidential and Proprietary Information - Approved Third Parties 3. 4. 5. 6. Set the Country Code and Area Code fields. If necessary, set the Local Country Code field and International Dialing Digits field. In the National Number Length field, set the default length for phone numbers in your country. key > Save. Press the Note: When you determine the default length for phone numbers, include your area code and local number, but don't include your country code or the National Direct Dialing prefix.
RIM Confidential and Proprietary Information - Approved Third Parties 1. During a conference call, press the 2. Click a contact. key > Split Call. key > Join Conference. To return to the conference call, press the Disconnect a contact from a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. 1. During a conference call, press the 2. Click a contact. key > Drop Call.
RIM Confidential and Proprietary Information - Approved Third Parties Delete call logs 1. From the Home screen, press the key. 2. Do one of the following: • To delete a single call log, highlight a call log. • To delete a range of call logs, highlight a call log. Press and hold the Shift key. On the trackpad, slide your finger up or down. Release the Shift key. 3. Press the key > Delete. Add, change, or delete call log notes 1. 2. 3. 4. 5. From the Home screen, press the key. Highlight a call log.
RIM Confidential and Proprietary Information - Approved Third Parties If your SIM card supports more than one phone number, you can make calls using your active phone number only, but you receive calls to all phone numbers. If you're already on a call, you receive calls to your active phone number only, and any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Press the key > Save. Related information Turn on or turn off dialing from the lock screen, 60 Hide or display your phone number when you make calls Your wireless network can override the option that you choose. 1. From the Home screen, press the key. 2. Press the key > Options > In-call Settings. • To hide your phone number when you make calls, change the Restrict My Identity field to Always.
RIM Confidential and Proprietary Information - Approved Third Parties Change how you answer calls with a headset If your BlackBerry smartphone is paired with a Bluetooth enabled headset or you have a headset plugged into your smartphone, you can set your smartphone to answer calls automatically after 5 seconds. 1. From the home screen, press the key. 2. Press the key > Options > In-call Settings.
RIM Confidential and Proprietary Information - Approved Third Parties Voice mail About your voice mail greeting and voice mail password Depending on your wireless service provider, the method for changing your voice mail greeting or voice mail password might differ. You should be able to access the options for changing your voice mail greeting or voice mail password when you check your voice mail. For more information, contact your wireless service provider.
RIM Confidential and Proprietary Information - Approved Third Parties Voice commands How to: Voice commands Perform an action using a voice command 1. On the Home screen or in a folder, click the Voice Dialing icon. 2. After the beep, say a voice command.
RIM Confidential and Proprietary Information - Approved Third Parties Voice command Description "Call " Say this voice command to call a specific phone number for a contact that is in your contact list. For example, if the contact has a work number and a mobile number, you can say "call work" to call the work number. "Call extension " Say this voice command to dial an extension.
RIM Confidential and Proprietary Information - Approved Third Parties Messages How to: Messages application Messages at a glance Search for messages You can search for messages on your BlackBerry smartphone. You might also be able to search for messages in the email application on your computer or in another associated email account if your email account uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. On the home screen, click the Messages icon.
RIM Confidential and Proprietary Information - Approved Third Parties Do more with your message search results, 214 Message search criteria, 213 Hide filed and sent messages from the Messages application 1. On the home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions. • To hide filed messages, select the Hide Filed Messages checkbox. • To hide sent messages, select the Hide Sent Messages checkbox. 3. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Change how you group email messages 1. On the Home screen, click the Messages icon. 2. Press the key > Display Style > Group by Subject or Single Messages. Use color to differentiate work messages from other messages To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1.
RIM Confidential and Proprietary Information - Approved Third Parties Turn off the delete message or read message prompt 1. On the home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions. • To turn off the delete message prompt, in the Actions section, clear the Confirm Delete checkbox. • To turn off the read message prompt, in the Actions section, clear the Confirm Mark Prior Read checkbox. 3. Press the key > Save. Change options for spell check 1.
RIM Confidential and Proprietary Information - Approved Third Parties Reconcile email over the wireless network manually If you file or delete email messages and the changes aren't reflected on your BlackBerry smartphone or on your computer, you can reconcile your email manually. To complete this task, wireless email reconciliation must be turned on. 1. On the home screen, click the Messages icon. 2. Press the key > Reconcile Now.
RIM Confidential and Proprietary Information - Approved Third Parties • To ignore all instances of the suggested spelling, press the key > Ignore All. • To add the word to the custom dictionary, press the key > Add To Dictionary. • To stop checking spelling, press the key > Cancel Spell Check. Related information I can't check spelling, 0 Save a message Saved messages aren't deleted even if your BlackBerry smartphone is set to delete messages automatically after a certain period of time.
RIM Confidential and Proprietary Information - Approved Third Parties Set the importance level for an email or a PIN message that you send If you change the importance level of an email or a PIN message, a high priority indicator or low priority indicator appears beside that message on your BlackBerry smartphone. If the recipient's messaging application supports importance levels for messages, the importance level will also be indicated to the recipient. 1.
RIM Confidential and Proprietary Information - Approved Third Parties Resend a message You cannot change a text message before you resend it. In a sent message, press the key. • To change the message, click Edit. Change the message. Press the • To change the recipients, click Edit. Highlight a contact. Press the key > Send. Press the • To resend the message without changing it, click Resend. key > Send. key > Change Address. Click a new contact.
RIM Confidential and Proprietary Information - Approved Third Parties • To mark all messages that are prior to a specific date as read, highlight a date field. Press the Read. key > Mark Prior Add, change, or remove a flag If you make changes to a flag in an email that you sent, the changes are reflected only on your BlackBerry smartphone and are not sent to the recipient. Depending on the message service you're using, you might not be able to do this task. key.
RIM Confidential and Proprietary Information - Approved Third Parties 5. Press the key > File. View filed messages 1. On the Home screen, click the Messages icon. 2. Press the key > View Folder. 3. Click a folder. Email filters Create an email filter To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
RIM Confidential and Proprietary Information - Approved Third Parties Option Description all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the contact or email address. Subject Specify the text that the email filter should search for in the Subject field of your email. Message Specify the text that the email filter should search for in the body of your email.
RIM Confidential and Proprietary Information - Approved Third Parties • To delete an email filter, click Delete. Synchronizing email About synchronization and reconciliation The wireless data synchronization and wireless email reconciliation features are designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) and reconcile email between your BlackBerry smartphone and the email application on your computer over the wireless network.
RIM Confidential and Proprietary Information - Approved Third Parties 4. Press the key > Folder Redirection. 5. Select the checkbox beside an email folder. 6. Press the key > Save. Note: If you click the Select All menu item, all email, including email that appears in the sent items folder in the email application on your computer, appears on your BlackBerry smartphone.
RIM Confidential and Proprietary Information - Approved Third Parties 5. Press the key > Save. Google Mail About Google Mail on your smartphone Depending on your wireless service plan or administrator, you can add a Google Mail account (also known as a Gmail account) to your BlackBerry smartphone. Similar to the Google Mail web application that you can use on your computer, related messages are grouped into a single conversation.
RIM Confidential and Proprietary Information - Approved Third Parties • To delete a label, highlight a label. Press the key > Delete. Preview more of grouped email messages To display more lines of each email in a group, you must have set your BlackBerry smartphone to group email messages by subject. 1. 2. 3. 4. On the Home screen, click the Messages icon. Click Options > Message Display and Actions. Change the Preview Length field. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Text messages How to: Text messages About text messages To send and receive text messages, your wireless service provider must set up your wireless service plan for text messaging. Depending on your wireless service provider, this feature might not be supported. Depending on the typing input language that you use to type your text messages, your messages might display to your recipients differently than you expect.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Click a file. Related information Change the video size and format, 113 I can't attach a file to a text message, 0 Save a media file from a text message 1. 2. 3. 4. In a text message, open an attachment. Press the key. Click Save . Click Save. Attach a contact card to a message You can attach a contact card to an email, a PIN message, or a text message. 1.
RIM Confidential and Proprietary Information - Approved Third Parties • To delete all the messages from the history and close the chat, in your list of text messages, highlight a message. Press the key > Delete. Cell broadcasting About cell broadcasting Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all BlackBerry smartphones in a specific geographical area simultaneously.
RIM Confidential and Proprietary Information - Approved Third Parties • To delete the cell broadcast channel, click Delete Channel. Rename a cell broadcast channel 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Device > Advanced System Settings > Cell Broadcasting. In the Channels section, highlight a cell broadcast channel. Press the key > Set Nickname. Type a name for the cell broadcast channel. Click OK. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties • To delete a saved message, press the key > View Saved Messages. Highlight the message. Press the Delete. If necessary, delete the message from your message inbox as well. key > Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Mark a message as read or unread On the Home screen, click the Messages icon.
RIM Confidential and Proprietary Information - Approved Third Parties Create a link for a PIN You can create a link for a PIN in a message, calendar entry, task, or memo. If you click the link, you can send a PIN message. When you are typing text, type pin: and the PIN. Reply to or forward an email or PIN message In a message, press the key. • To reply to a message, click Reply or Reply to All. • To forward a message, click Forward or Forward As.
RIM Confidential and Proprietary Information - Approved Third Parties To change attachments or files that you download, you can use third-party editing applications, such as Documents To Go, that are designed for use on BlackBerry smartphones.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Press the key > Send. 4. Click a message type. 5. If necessary, turn on Bluetooth technology and choose a device or pair with a device. Related information Change the video size and format, 113 I can't attach a file to a text message, 0 Open a link in a file or an attachment Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In a file, highlight a link. 2.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Press the key > Continue. Related information I can't attach a file to a text message, 0 Save a contact card from a message If you receive a contact card in a message, you can save it so that the contact information is added to your contact list. 1. 2. 3. 4. In a message, highlight a contact card. Press the key > View Attachment. Press the key.
RIM Confidential and Proprietary Information - Approved Third Parties 4. In the Block Incoming Messages section, select one or more message types. 5. Select the Contacts checkbox or Specific Addresses, Phone Numbers, or PINs checkbox. 6. Press the key > Save. Add a contact to your allowed sender list 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. On the home screen or in a folder, click the Options icon. Click Security > Firewall. In the General section, if the Enable checkbox isn't selected, select it.
RIM Confidential and Proprietary Information - Approved Third Parties S/MIME and PGP protected messages S/MIME and PGP protected message basics About signing and encrypting messages If your email account uses a BlackBerry Enterprise Server that supports this feature, you can digitally sign or encrypt messages to add another level of security to email and PIN messages that you send from your BlackBerry smartphone.
RIM Confidential and Proprietary Information - Approved Third Parties Download the certificate or PGP key used to sign or encrypt a message If a certificate or PGP key isn't included in a received message or isn't already stored in the key store on your BlackBerry smartphone, you can download the certificate or PGP key. If you are enrolled with the PGP Universal Server, your smartphone might download the sender’s PGP key from the PGP Universal Server automatically.
RIM Confidential and Proprietary Information - Approved Third Parties Attachment indicators in PGP protected messages Indicator Description The message includes a PGP key attachment. The message includes multiple PGP key attachments. The message includes a certificate server attachment. Add connection information for a certificate server from a message If you are enrolled with the PGP Universal Server, you can't add connection information for a certificate server from a message. 1.
RIM Confidential and Proprietary Information - Approved Third Parties Indicator Description Your smartphone requires more data to verify the digital signature. Your smartphone trusts the certificate chain. The sender’s email address doesn't match the email address of the certificate subject, or the sender’s certificate is revoked, isn't trusted, can't be verified, or isn't on your smartphone.
RIM Confidential and Proprietary Information - Approved Third Parties Indicator Description The message is strongly encrypted. The message is weakly encrypted. Check the status of a certificate or certificate chain If a certificate is included in a received message, or is already stored in the key store on your BlackBerry device, you can check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates in the certificate chain. 1.
RIM Confidential and Proprietary Information - Approved Third Parties Change the default signing and encryption option Your BlackBerry smartphone is designed to use the default signing and encryption option when you send a message to a contact that you haven't previously sent a message to or received a message from. Otherwise, your smartphone uses the message history to suggest a signing and encryption option.
RIM Confidential and Proprietary Information - Approved Third Parties 4. Press the key > Save. Change the size of S/MIME or PGP indicators in messages 1. 2. 3. 4. On the home screen or in a folder, click the Options icon. Click Security > S/MIME or PGP. In the General section, change the Message Viewer Icons field. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Turn off the prompt that appears when you use a certificate or PGP key that is not recommended for use 1. On the home screen or in a folder, click the Options icon. 2. Click Security > S/MIME or PGP. 3. In the General section, clear the Warn About Problems With My Certificates checkbox or Warn About Problems With My PGP Keys checkbox. 4. Press the key > Save. Request delivery notification for signed S/MIME-protected messages 1. 2. 3. 4.
RIM Confidential and Proprietary Information - Approved Third Parties Files and attachments How to: Files File basics About files and attachments You can view and download attachments and store them on your BlackBerry smartphone or a media card.
RIM Confidential and Proprietary Information - Approved Third Parties 1. In a message, in a calendar entry, or on a webpage, do one of the following: • If there is only one attachment in a message or calendar entry, press the key. • If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the • If you are downloading a file from a webpage, press the key. key. 2. Click Download Attachment or Download File. 3.
RIM Confidential and Proprietary Information - Approved Third Parties 5. If necessary, turn on Bluetooth technology and choose a device or pair with a device. Related information Change the video size and format, 113 I can't attach a file to a text message, 0 Open a link in a file or an attachment Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In a file, highlight a link. 2. Press the key > Open Link or Retrieve.
RIM Confidential and Proprietary Information - Approved Third Parties Hide a file or folder, 102 View a hidden file or folder, 102 Copy, move, rename, or delete a file 1. Do one of the following: • • On the Home screen or in a folder, click the Files icon. On the Home screen, click the Media icon. Press the key > Explore. 2. Find and highlight a file. 3. Press the key. • To copy a file, click Copy. Navigate to a location. Click Paste. • To move a file, click Cut. Navigate to a location. Click Paste.
RIM Confidential and Proprietary Information - Approved Third Parties Open a password-protected .pdf file To perform this task, your email account must be associated with the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a .pdf file, when the "Password protected document" message appears, press the key. 2. Press the key > Enter Password. 3. Type the password. 4.
RIM Confidential and Proprietary Information - Approved Third Parties • To change the column size for all spreadsheets, press the key > Save. the key > Options. Change the Column Width field. Press Set display options for a spreadsheet 1. In a spreadsheet, press the key > Options. • To view the gridlines in the spreadsheet, change the Show Gridlines field to Yes. • To label spreadsheet rows with numbers and columns with letters, change the Display Labels field to Yes. 2. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Media How to: Media Media file basics Play a media file 1. Do one of the following: • On the home screen, click the Media icon. Click a media type. If necessary, click a category. • On the home screen or in the Applications folder, click the Voice Notes icon. 2. Click a file. 3. If the media controls don't appear at the bottom of the screen, click the trackpad. • To play a media file, click the icon.
RIM Confidential and Proprietary Information - Approved Third Parties Amplify the volume using the audio boost feature The audio boost feature allows you to amplify the volume more than the normal volume settings allow for songs, ring tones, and videos. 1. Do one of the following: • On the home screen, click the Media icon. Press the key > Media Options. • On the home screen or in the Applications folder, click the Voice Notes icon. Press the key > Options. 2. Select the Audio Boost checkbox. 3.
RIM Confidential and Proprietary Information - Approved Third Parties Hide a file or folder, 102 View a hidden file or folder, 102 Change the amount of time before the media player screen closes If you pause or stop a media file for a certain period of time, the media player screen closes to optimize the performance of your BlackBerry smartphone. 1. On the Home screen, click the Media icon. 2. Press the key > Media Options. 3. Change the Close Media Player When Inactive field.
RIM Confidential and Proprietary Information - Approved Third Parties About transferring and synchronizing files You can transfer and synchronize files between your BlackBerry smartphone and computer using a USB cable, or you can use Bluetooth technology to send files to or receive files from a Bluetooth enabled device.
RIM Confidential and Proprietary Information - Approved Third Parties When a media file is sent to your BlackBerry smartphone using Bluetooth technology, a dialog box appears on the screen. 1. In the Accept connection request dialog box, click Yes. 2. In the Do you want to receive the incoming data dialog box, click Yes. Your smartphone stores each received file in the folder that matches each file's type.
RIM Confidential and Proprietary Information - Approved Third Parties File extensions Video file formats Audio file formats • MID — GSM 610 Wave Synthesizer For information about media file extensions and media file formats for your smartphone, visit www.blackberry.com/docs/ smartphones and click Smartphones > BlackBerry Smartphones > Supported Media.
RIM Confidential and Proprietary Information - Approved Third Parties Create a standard or an automatic playlist You create a standard playlist by manually adding songs that are on your BlackBerry smartphone storage space or media card. You create an automatic playlist by specifying criteria for artists, albums, or genres of music. The songs that meet all of the criteria are automatically added to the playlist. 1. On the Home screen, click the Media icon > Music icon. 2. Click Playlists > New Playlist.
RIM Confidential and Proprietary Information - Approved Third Parties Change the thumbnail picture for a video You can pause a video at any time and use the picture that appears on the paused screen as the video's thumbnail picture. 1. 2. 3. 4. 5. On the home screen, click the Media icon > Videos icon. Play a video. If the media controls don't appear at the bottom of the screen, click the trackpad.
RIM Confidential and Proprietary Information - Approved Third Parties Record a video To perform this task, you might need to have a media card inserted in your BlackBerry smartphone. 1. On the Home screen, click the Media icon > Video Camera icon. 2. To start recording, click the record icon. 3. To pause recording, click the pause icon. Note: The approximate amount of storage space available for saving videos appears on the lower part of the screen when video recording is paused.
RIM Confidential and Proprietary Information - Approved Third Parties Reduce blurriness in the videos that you take The image stabilization option helps reduce blurriness that is caused by slight movements of the video camera when you are recording a video. 1. On the Home screen, click the Media icon > Video Camera icon. 2. Press the key > Options. 3. Select the Image Stabilization checkbox. 4. Press the key > Save. Change the location for storing videos that you take 1. 2. 3. 4. 5.
RIM Confidential and Proprietary Information - Approved Third Parties Camera icons These icons appear at the bottom of the screen in the camera. You can click these icons. View pictures Geotagging is turned on Geotagging is turned off Take another picture Flash is turned on Flash is turned off Automatic flash mode Scene mode Take a picture 1. On the home screen, click the Camera icon. 2. If you have turned on digital zoom, on the trackpad, slide your finger up or down to zoom in or out. 3.
RIM Confidential and Proprietary Information - Approved Third Parties 2. Press the key > Options. 3. Change the Image Size field. 4. Press the key > Save. Related information View properties for a file, 88 Geotag pictures that you take The geotag option in the camera records the geographical information of the location in which you take a picture. 1. On the Home screen, click the Camera icon. 2. Click the geotag icon at the bottom of the screen.
RIM Confidential and Proprietary Information - Approved Third Parties Change when the camera warns you about the number of pictures remaining A warning appears notifying you when the amount of storage for pictures drops below a certain number. You can see the number of remaining pictures in the Storage section of the Options screen. 1. 2. 3. 4. On the Home screen, click the Camera icon. Press the key > Options. Change the Warn when pictures remaining drops to field. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties 2. Browse to a picture. 3. Press the key > Set As Wallpaper. Related information My display changed, 0 Zoom, pan, or rotate a picture In a picture, do one of the following: • To zoom in to the picture, click the trackpad. • To zoom out from the picture, press the key. • To pan the picture, when you are zoomed into it, slide your finger on the trackpad in any direction. • To rotate the picture, press the key > Rotate.
RIM Confidential and Proprietary Information - Approved Third Parties 4. Click a view. Organize pictures by date or folder 1. On the Home screen, click the Media icon > Pictures icon. 2. Press the key > View by Date or View by Folder. Create a picture folder 1. 2. 3. 4. 5. On the home screen, click the Media icon > Pictures icon. Press the key > Add Folder. If necessary, change the location that the folder is created in. Type a name for the folder. Click OK.
RIM Confidential and Proprietary Information - Approved Third Parties • To change the radio station using the radio dial, highlight the radio dial and then slide your finger left or right on the trackpad. • To seek the next or previous radio station, click the or icon. • To move to a specific radio station, click the radio station frequency number. In the Tune to Station dialog box, slide your finger up or down on the trackpad to change the numbers. Click OK.
RIM Confidential and Proprietary Information - Approved Third Parties 1. On the home screen, click the Media icon > FM Radio icon. 2. Click the Audio Output icon at the bottom of the screen until the speakerphone button appears.
RIM Confidential and Proprietary Information - Approved Third Parties Ring tones, sounds, and alerts How to: Ring tones, sounds, and alerts Icons for sound and alert profiles The icon for the sound and alert profile that's active appears at the top of the home screen, under the date. You can click the icon to switch to a different sound profile or to change notification options. For example, you can change the volume or ring tone for certain profiles or add a custom profile.
RIM Confidential and Proprietary Information - Approved Third Parties • To change your ring tone or ring volume, click Phone. • To change notifiers or reminders, click to expand a section. Click an option. 3. In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following: • Click a tone. • To use a song that is on your smartphone or on a media card, click All Music. Find and click a song. • To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
RIM Confidential and Proprietary Information - Approved Third Parties Related information Icons for sound and alert profiles, 122 Silence your smartphone 1. On the home screen, click your Sound and Alert Profiles icon. 2. Do one of the following: • To receive flashing LED alerts only, click the • To receive vibrate alerts only, click the icon. icon. • To turn off all alerts, including contact alerts, click the icon.
RIM Confidential and Proprietary Information - Approved Third Parties Related information Turn on flashing LED notification for wireless coverage, 174 Turn off or turn on the Bluetooth connection notification, 202 Change alarm notification options 1. 2. 3. 4. On the Home screen or in the Applications folder, click the Clock icon. key > Options. Press the In the Alarm section, change the Alarm Tone field, Volume field, Snooze Time field, and Vibration field. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Browser How to: Browser Browser at a glance 126
RIM Confidential and Proprietary Information - Approved Third Parties Browser basics Browsing the Internet Browse the Internet For more information on the charges associated with using the browser, contact your wireless service provider. 1. On the home screen, click the Browser icon. 2. In the address bar, type a web address or search terms. 3. Press the key on the keyboard. To stop loading a webpage, press the key > Stop.
RIM Confidential and Proprietary Information - Approved Third Parties 4. Press the key > Save. Related information Browser shortcuts, 45 Search for text in a message, in a file, or on a webpage To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in a file, in an attachment, or on a webpage, press the 2. Type the text. 3. Press the key on the keyboard.
RIM Confidential and Proprietary Information - Approved Third Parties Close the browser 1. On a webpage, press the 2. Click Close. key. Playing media files, viewing pictures, and downloading files View a full picture on a webpage 1. On a webpage, highlight or pause on a picture. 2. Press the key > View Image. • To zoom in to or out from the picture, press the • To stop zooming, press the key > End Zoom. • To return the picture to its original size, press the key > Zoom. key.
RIM Confidential and Proprietary Information - Approved Third Parties Send a web address, link, or picture 1. On the home screen, click the Browser icon. • To send a web address for a webpage that is in your bookmark folder or browser history, highlight a webpage. • To send a different web address, browse to a webpage. • To send a link or picture from a webpage, highlight a link or picture. 2. Press the key > Send Page Address, Send Link, or Send Image Link. 3. Click a message type.
RIM Confidential and Proprietary Information - Approved Third Parties Send a bookmark for a webpage 1. 2. 3. 4. 5. On the home screen, click the Browser icon. Press the key > Bookmarks. Highlight a bookmark. Press the key > Send Link. Click a message type. To return to the browser after you send the message, press the key. Move a bookmark for a webpage 1. 2. 3. 4. 5. On the Home screen, click the Browser icon. key > Bookmarks. Press the Highlight a bookmark. Press the key > Move.
RIM Confidential and Proprietary Information - Approved Third Parties Change the font size for text on webpages 1. 2. 3. 4. On the home screen, click the Browser icon. Press the key > Options. In the Web Content section, change the Default Font Size field. Press the key > Save. Change your default search engine Your default search engine in the browser is also the default search engine that your BlackBerry smartphone uses when you search the Internet using the search icon on the Home screen. 1.
RIM Confidential and Proprietary Information - Approved Third Parties 4. Press the key > Save. Stop blocking pop-ups on webpages 1. On the home screen, click the Browser icon. 2. Press the key > Options. 3. In the Web Content section, clear the Block Popups checkbox. Receive a prompt before you close the browser or stream media from the Internet 1. On the Home screen, click the Browser icon. 2. Press the key > Options. 3.
RIM Confidential and Proprietary Information - Approved Third Parties Turn off JavaScript support JavaScript is used on some webpages to provide interactive features, such as menus and sounds. If you do not want the browser to provide JavaScript features, you can turn off JavaScript support. 1. On the home screen, click the Browser icon. 2. Press the key > Options. 3. In the Web Content section, clear the Enable JavaScript checkbox. 4. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Option Description Permit Insecure Renegotiation Specify whether your browser accepts connections to servers that allow insecure renegotation. If you do not select this option, you might not be able to access some websites. Encryption Strength Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption.
RIM Confidential and Proprietary Information - Approved Third Parties 5. Type the web address for the content server. 6. Click OK. 7. Press the key > Save. Add or change a website that is associated with a certificate To access some websites, you might need to provide an authentication certificate. After you provide a certificate to a website, the website and the associated certificate are automatically added to the Default Client Certificates list in your TLS options.
RIM Confidential and Proprietary Information - Approved Third Parties Option Description SMSC Hosts Set which SMSC hosts your smartphone accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP Set whether your smartphone accepts browser push messages that web applications send through a WAP gateway. IP Hosts Set which WAP gateways your smartphone accepts browser push messages from.
RIM Confidential and Proprietary Information - Approved Third Parties Calendar How to: Calendar Synchronizing calendar About synchronization and reconciliation The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry smartphone and the email application on your computer over the wireless network.
RIM Confidential and Proprietary Information - Approved Third Parties About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry smartphone and in the email application on your computer. If you reconcile your email using wireless email reconciliation, on your smartphone, you can set whether the email on your smartphone or the email on your computer takes precedence when an email reconciliation conflict occurs.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Click a view. Go to a specific date in the calendar 1. On the Home screen, click the Calendar icon. 2. Press the key. • To move to a specific date, click Go To Date. • To move to the current date, click Go To Today. Schedule a meeting or an appointment To invite participants to a meeting, your work email account must use a BlackBerry Enterprise Server that supports this feature. 1. On the Home screen, click the Calendar icon. 2.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Click a calendar. Meetings Schedule a meeting or an appointment To invite participants to a meeting, your work email account must use a BlackBerry Enterprise Server that supports this feature. 1. On the Home screen, click the Calendar icon. 2. Press the key > New Appointment. 3. Type the meeting or appointment information. • To invite a participant to a meeting, press the key > Invite Attendee. Click a participant. 4.
RIM Confidential and Proprietary Information - Approved Third Parties To return to the meeting invitation, press the key. Check availability of meeting participants To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. You can only check availability of meeting participants in your organization. In a meeting or meeting invitation, below the list of meeting participants, click View Availability.
RIM Confidential and Proprietary Information - Approved Third Parties • To add a comment to your response, click Add Comments. Type a comment. Press the key > Send. Send an email to all meeting participants In a meeting, meeting invitation, or meeting response, press the key > Email All Attendees. Calendar options Change how the calendar is displayed 1. On the Home screen, click the Calendar icon. 2. Press the key > Options > Calendar Display and Actions.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Change the Calendar (CICAL) field. 4. Press the key > Save. Change how long your smartphone stores calendar entries 1. 2. 3. 4. On the Home screen, click the Calendar icon. Press the key > Options > Calendar Display and Actions. Change the Keep Appointments field. Press the key > Save. Your BlackBerry smartphone deletes calendar entries that are older than the number of days that you set. Show tasks in the calendar 1. 2. 3. 4.
RIM Confidential and Proprietary Information - Approved Third Parties Create a conference call meeting from your computer To perform this task, you must be the meeting organizer or be creating the meeting on behalf of the meeting organizer. For information about creating meetings on behalf of another person, see the documentation for the email application on your computer. You can create a conference call meeting from your computer that your BlackBerry smartphone recognizes.
RIM Confidential and Proprietary Information - Approved Third Parties Contacts How to: Contacts Contact basics Add a contact Do one of the following: • To add a contact using the Contacts application, on the Home screen, click the Contacts icon. At the top of the screen, key > Save. click New Contact. Type the contact information. Press the • To add a contact from a message, call log, or webpage, highlight the contact name, number, or email address. Press the key > Add to Contacts > Create New Contact.
RIM Confidential and Proprietary Information - Approved Third Parties Change or delete a contact Do one of the following: • To change a contact, on the Home screen, click the Contacts icon. Highlight a contact. Press the key > Edit. key > Save. Change the contact information. Press the • To change a contact using information on your BlackBerry smartphone, such as information in an email or a calendar entry, highlight the information you want to add to a contact.
RIM Confidential and Proprietary Information - Approved Third Parties Send contact cards using Bluetooth technology Contact cards sent using Bluetooth technology are automatically saved in the contact list of the receiving smartphone. 1. On the home screen, click the Contacts icon. 2. Click a contact. 3. Press the key > Send Contact Card > Send Using Bluetooth. Add a contact picture for caller ID 1. On the Home screen, click the Contacts icon. 2. Highlight a contact. 3. Press the key > Edit. 4.
RIM Confidential and Proprietary Information - Approved Third Parties Categorize a contact, task, or memo 1. When you are creating or changing a contact, task, or memo, press the 2. Select the check box beside a category. 3. Press the key > Save. key > Categories. To remove a category from a contact, task, or memo, clear the check box beside the category.
RIM Confidential and Proprietary Information - Approved Third Parties Synchronize organizer data over the wireless network Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue. 1. 2. 3. 4.
RIM Confidential and Proprietary Information - Approved Third Parties Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry Desktop Software.
RIM Confidential and Proprietary Information - Approved Third Parties View a different contact list 1. On the Home screen, click the Contacts icon. 2. Press the key > Select Contacts. 3. Click a contact list. Change the default contact list 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon. Click Device > Advanced System Settings > Default Services. Change the Contact List (SYNC) field. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties 2. 3. 4. 5. Press the key > Options. If necessary, click General Options. Change the Sort By field. key > Save. Press the Change how contact names appear in Remote Lookup results By default, when you search for a contact in your organization's contact list, the contact's display name will appear in the search results. You can choose to display a contact's first and last names instead. 1. On the home screen, click the Contacts icon. 2.
RIM Confidential and Proprietary Information - Approved Third Parties Clock How to: Clock Set the date and time 1. On the home screen or in the Applications folder, click the Clock icon. 2. Press the key > Set Time. • To get the date and time from the wireless network automatically, change the Update Time field to Automatic. Note that you must be connected to the wireless network. • To set the date and time manually, change the Update Time field to Manual. Click the Set Time or Set Date field.
RIM Confidential and Proprietary Information - Approved Third Parties 4. Press the key > Save. Change what appears on the screen when your smartphone is charging 1. 2. 3. 4. On the Home screen or in the Applications folder, click the Clock icon. Press the key > Options. Change the When Charging field. Press the key > Save. Turn on the alarm 1. 2. 3. 4. On the Home screen or in the Applications folder, click the Clock icon. Press the key > Set Alarm.
RIM Confidential and Proprietary Information - Approved Third Parties • To turn off the connection to the wireless network, so that your BlackBerry smartphone doesn't receive phone calls or messages, select the Disable Radio checkbox. • To dim the screen, select the Dim Screen checkbox. • To use a different sound profile, change the Sound Profile field. 4. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Tasks and memos Create a task or memo You can create tasks in the Tasks application or Calendar application, and you can make any of your tasks visible in the calendar. 1. On the Home screen, click the Calendar icon, or in the Applications folder, click the Tasks icon or MemoPad icon. • To create a task in the Calendar application, press the key > New. Type the task title and fill in the details, such as the due date and recurrence.
RIM Confidential and Proprietary Information - Approved Third Parties Hide completed tasks 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Press the key > Hide Completed. Show tasks in the calendar 1. 2. 3. 4. On the Home screen, click the Calendar icon. key > Options > Calendar Display and Actions. Press the Select the Show Tasks check box. key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Synchronize organizer data over the wireless network Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue. 1. 2. 3. 4.
RIM Confidential and Proprietary Information - Approved Third Parties Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry Desktop Software.
RIM Confidential and Proprietary Information - Approved Third Parties Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click the application icon for an application that prompts you before you delete items. 2. Press the key > Options. 3. If necessary, click General Options. 4. Clear the Confirm Delete checkbox. 5. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Typing How to: Typing Typing icons These icons appear in the upper-right corner of the screen when you type. CAP lock (capital letter lock) Multi-tap mode NUM lock (number lock) Current input language Alt mode Typing basics Copy and paste at a glance Highlight, cut, copy, or paste text 1. Press and hold the key. • To highlight text character by character, on the trackpad, slide your finger left or right.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Click Cut or Copy. 4. Place the cursor where you want to insert the cut or copied text. 5. Press the key > Paste. Type a symbol Press the key. Type the letter that appears below the symbol. Type a special character or letter with an accent Clear text from a field In a field that you typed text into, press the key > Clear Field.
RIM Confidential and Proprietary Information - Approved Third Parties 4. Press the key > Save. Related information I have no Advanced Style Options, 0 Type text using the predictive input method When you are typing text, do any of the following: • To select the highlighted suggestion and start typing a new word, press the • To select the highlighted suggestion and continue typing, click the word. • To ignore the suggestions, keep typing. key on the keyboard.
RIM Confidential and Proprietary Information - Approved Third Parties Custom dictionary Add, change, or delete a word in the custom dictionary You can add words to the custom dictionary so that your BlackBerry smartphone recognizes the word when you check spelling. 1. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Language > Custom Dictionary. • To add a word to the custom dictionary, press the key > New. Type a word or letter combination. Press the key on the keyboard.
RIM Confidential and Proprietary Information - Approved Third Parties Undo a word substitution change If the word substitution feature changes a word that you don't want to change, you can undo the change. When you're typing, press the key twice. Turn off word substitution 1. 2. 3. 4. 5. On the home screen or in a folder, click the Options icon. Click Typing and Language > Typing. For a keyboard, click Advanced Style Options. Clear the Spelling checkbox. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Spelling checker You can check spelling if your input language is set to Afrikaans, Arabic, Catalan, Croatian, Czech, Danish, Dutch, English, French, German, Greek, Hebrew, Hungarian, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, or Turkish.
RIM Confidential and Proprietary Information - Approved Third Parties Keyboard How to: Keyboard Lock or unlock your smartphone You can lock the keyboard to avoid pressing it or making calls accidentally and, if you have set a BlackBerry smartphone password, you can also lock your smartphone with a password. Do one of the following: • To lock the keyboard, press the Lock key on the top of your smartphone. • To unlock the keyboard, press the Lock key again.
RIM Confidential and Proprietary Information - Approved Third Parties 4. Press the key > Save. Turn on key tones 1. 2. 3. 4. On the home screen or in a folder, click the Options icon. Click Typing and Language > Keyboard. Select the Key Tone checkbox. Press the key > Save. Turn on or turn off trackpad sounds 1. 2. 3. 4. On the home screen or in a folder, click the Options icon. Click Typing and Language > Trackpad Sensitivity. Select or clear the Audible Roll checkbox. key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Language How to: Language About typing input languages You can set a typing input language to use when you type. The typing input language can be different from the display language. For example, you might use your BlackBerry smartphone in French, but type messages in English. When you set a typing input language, Word Substitution and other typing options change to the selected language.
RIM Confidential and Proprietary Information - Approved Third Parties 4. Press the key > Save. Related information Add a language to your smartphone, 170 Use a shortcut for switching typing input languages When you use a shortcut to switch languages, your smartphone allows you to switch between the languages that you have set in the Input Language field. 1. On the home screen or in a folder, click the Options icon. 2. Click Typing and Language > Language.
RIM Confidential and Proprietary Information - Approved Third Parties Screen display How to: Screen display Use a picture as your smartphone wallpaper 1. On the Home screen, click the Media icon > Pictures icon. 2. Browse to a picture. 3. Press the key > Set As Wallpaper. Related information My display changed, 0 Set options for backlighting 1. On the home screen or in a folder, click the Options icon. 2. Click Display > Screen Display. 3.
RIM Confidential and Proprietary Information - Approved Third Parties Organizing applications on the Home screen About organizing application icons Application icons can appear on the Home screen or in folders on the Home screen. If you cannot see all your application icons, they might be hidden. You can make all your application icons visible on the Home screen or in folders by selecting Show All Icons from the Home screen menu.
RIM Confidential and Proprietary Information - Approved Third Parties 2. Change the Downloads Folder field. 3. Press the key > Save. Add, rename, or delete a folder on the home screen On the home screen, do one of the following: • To add a folder, press the key > Add Folder. Type a name for the folder. Click Add. • To rename a folder, highlight a folder. Press the key > Edit Folder. Type a name for the folder. Click Save. • To delete a folder, highlight a folder. Press the key > Delete.
RIM Confidential and Proprietary Information - Approved Third Parties Themes About themes Depending on your wireless service provider, you might be able to set a theme on your BlackBerry smartphone that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your smartphone. You might also be able to download themes from the BlackBerry App World. Change themes 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon.
RIM Confidential and Proprietary Information - Approved Third Parties Maps How to: Maps Find a location or contact on a map 1. On the home screen, click the Maps icon. 2. Press the key > Find a location. • To search for a location or contact, in the Find a store, cafe, etc. field, type the location name or contact name. • To find a new location, in the Find an address field, type an address. 3. Press the key on the keyboard. 4. In the search results list, highlight the location or contact.
RIM Confidential and Proprietary Information - Approved Third Parties • • To view your route on a map, press the To reverse the list of directions, press the key > View on Map. key > Reverse Directions. Related information Find a location or contact on a map, 176 Add a location to your list of favorites, 178 Clear a map When you clear a map, any route information displayed on the map no longer appears. 1. On the Home screen, click the Maps icon. 2. On a map, press the > Clear Map.
RIM Confidential and Proprietary Information - Approved Third Parties Pan a map To pan a map, your BlackBerry smartphone must be in pan mode and not zoom mode. The mode that your smartphone is in is displayed at the top of the map. 1. On the Home screen, click the Maps icon. 2. If your smartphone is in zoom mode, press the key > Pan Mode. 3. On the trackpad, slide your finger in any direction.
RIM Confidential and Proprietary Information - Approved Third Parties Delete a location from your list of favorites 1. 2. 3. 4. 5. On the Home screen, click the Maps icon. Press the key > Favorites. Highlight a location. Press the key > Remove as Favorite. Click Yes.
RIM Confidential and Proprietary Information - Approved Third Parties Applications How to: Applications About multitasking Your BlackBerry smartphone supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the Calendar application to view your appointments or switch to the Contacts application to look up a contact. While you are playing a song, you might want to switch to the Messages application to reply to a message.
RIM Confidential and Proprietary Information - Approved Third Parties Keep an application running in the background and switch to another application • To switch to another application, press and hold the key until the application switcher appears. Click an application icon. If the application icon that you want doesn't appear, click the Home icon and navigate to the application icon that you are looking for. • To return to the Home screen if you are not on a call, press the key.
RIM Confidential and Proprietary Information - Approved Third Parties 2. Click Device > Application Management. 3. Click an application. Delete an application If your email account uses a BlackBerry Enterprise Server, your organization might not permit you to delete some applications. For more information, contact your administrator. 1. On the Home screen or in a folder, highlight an application icon. 2. Press the key > Delete. View the size of an application database 1.
RIM Confidential and Proprietary Information - Approved Third Parties BlackBerry Device Software How to: BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry Device Software to access new applications and features or to resolve a technical issue. The duration of the update process can range from 15 minutes to 2 hours, depending on the type of update, the amount of smartphone data, and the number of applications on your BlackBerry smartphone.
RIM Confidential and Proprietary Information - Approved Third Parties If you updated your software over the wireless network, to delete the previous version of software that is temporarily stored on your smartphone, on the home screen or in a folder, click the Options icon. Click Device > Software Updates. Press the key > View Result. Press the key > Delete Downgrade Data.
RIM Confidential and Proprietary Information - Approved Third Parties Manage Connections Mobile network How to: Mobile network Manage Connections at a glance Check which wireless networks your smartphone connects to The types of networks listed do not reflect network connections, only the ability of your BlackBerry smartphone model to connect to those networks.
RIM Confidential and Proprietary Information - Approved Third Parties Related information I can't connect to the mobile network, 0 I can't connect to a Wi-Fi network, 0 Turn on or turn off airplane mode You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more information, see the Safety and Product Information booklet for your BlackBerry smartphone.
RIM Confidential and Proprietary Information - Approved Third Parties I can't connect to the mobile network, 0 Turn on or turn off data service or set roaming options Depending on your wireless service plan, you might be able to turn off data service (email messages, PIN messages, text messages with attachments, and browser service) on your BlackBerry smartphone so that only phone and basic text messaging are available.
RIM Confidential and Proprietary Information - Approved Third Parties • To scan for a wireless network to add, click Select From Available Networks. Click a wireless network. Click Select Network. • To scan for a wireless network that is already known to your smartphone, click Select From Known Networks. Click a wireless network. Click Select Network. • To add a wireless network, click Manual Entry. Set the priority for the wireless network. Type the MCC and MNC. 5. Press the key > Close.
RIM Confidential and Proprietary Information - Approved Third Parties Turn on flashing LED notification for wireless coverage 1. 2. 3. 4. On the home screen or in a folder, click the Options icon. Click Display > Screen Display. Select the LED Coverage Indicator checkbox. key > Save. Press the When your BlackBerry smartphone is connected to the wireless network, the LED light flashes green. To turn off the wireless coverage notification, clear the LED Coverage Indicator checkbox.
RIM Confidential and Proprietary Information - Approved Third Parties About emergency calls and Emergency Callback Mode, 51 Wi-Fi technology Depending on your BlackBerry smartphone model, the Wi-Fi feature might not be supported. How to: Wi-Fi technology Check which wireless networks your smartphone connects to The types of networks listed do not reflect network connections, only the ability of your BlackBerry smartphone model to connect to those networks.
RIM Confidential and Proprietary Information - Approved Third Parties When you connect to a Wi-Fi network, your smartphone saves the connection information so that the next time that you are within range of that network, your smartphone connects to it automatically. Connect to a Wi-Fi network 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Wi-Fi Network. 3.
RIM Confidential and Proprietary Information - Approved Third Parties Saved Wi-Fi networks Change, move, or delete a saved Wi-Fi network 1. 2. 3. 4. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Wi-Fi Network > Saved Wi-Fi Networks. Highlight a saved Wi-Fi network. Press the key. • To change options for the saved network, click Edit. Change the options. Click Save.
RIM Confidential and Proprietary Information - Approved Third Parties Option Description SSID Type the Wi-Fi network name. Security Type Set the security type that the Wi-Fi network supports. Band type Set the Wi-Fi network type. If you don't know the network type, don't change this field. SSID broadcasted Set whether the Wi-Fi network broadcasts its SSID.
RIM Confidential and Proprietary Information - Approved Third Parties Option Description Enterprise Sub-Type If necessary, set the enterprise security method for the Wi-Fi network. Username If necessary, type the user name that you use to connect to the Wi-Fi network. Password If necessary, type the password that you use to connect to the Wi-Fi network. CA certificate Set the root certificate that your smartphone should use to verify that it's connecting to the correct Wi-Fi network.
RIM Confidential and Proprietary Information - Approved Third Parties Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon. Click Networks and Connections > Wi-Fi Network. Press the key > Troubleshoot > Wi-Fi Diagnostics. Press the key > Email Report or PIN Report.
RIM Confidential and Proprietary Information - Approved Third Parties About using Wi-Fi with VPN and software tokens If you have a Wi-Fi enabled BlackBerry smartphone and if your organization uses a VPN to control access to its network, you might be able to log in to the VPN and access your organization's network using a Wi-Fi network. If you have a Wi-Fi enabled smartphone, you might also need a software token to connect to your organization's network using a Wi-Fi network.
RIM Confidential and Proprietary Information - Approved Third Parties Bluetooth technology How to: Bluetooth technology About Bluetooth Bluetooth technology is designed to establish a wireless connection between your BlackBerry smartphone and a Bluetooth enabled device, such as a hands-free car kit or a wireless headset. Before you can connect your BlackBerry smartphone to a Bluetooth enabled device, you must first turn on Bluetooth technology on both devices and then pair the devices.
RIM Confidential and Proprietary Information - Approved Third Parties • If the Bluetooth enabled device has a keyboard (for example, a laptop), type a pairing passkey of your choice on both devices.
RIM Confidential and Proprietary Information - Approved Third Parties I lose my connection with a Bluetooth enabled car kit, 0 Set which contacts are available to share with a Bluetooth enabled car kit, 201 Send a file To send a video, the video must be recorded in MMS mode. 1. 2. 3. 4. 5. On the home screen or in a folder, click the Media icon or Files icon. Find and highlight a file. Press the key > Send. Click a message type.
RIM Confidential and Proprietary Information - Approved Third Parties Related information I can't pair with a Bluetooth enabled device, 33 Bluetooth technology options Bluetooth profiles Depending on your BlackBerry smartphone model and wireless network, some profiles might not be supported. Option Description Audio Source (A2DP) This profile allows you to output audio from your BlackBerry smartphone to Bluetooth enabled devices that support stereo audio such as stereo headsets, speakers, and car kits.
RIM Confidential and Proprietary Information - Approved Third Parties Option Description Wireless Bypass This service allows you to connect your BlackBerry smartphone to a Bluetooth enabled computer that is running the BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. To use this service, your email account must use a BlackBerry Enterprise Server. Turn off a Bluetooth profile 1. 2. 3. 4. 5.
RIM Confidential and Proprietary Information - Approved Third Parties Related information Create a category for contacts, tasks, or memos, 149 Restrict outgoing calls 1. 2. 3. 4. 5. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Networks and Connections > Bluetooth Connections. Press the key > Options. Set the Allow outgoing calls field to Never or If Unlocked. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties For more information about using Bluetooth technology with your car, see the documentation that came with your car kit. 1. 2. 3. 4. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Networks and Connections > Bluetooth Connections. Press the key > MAP Options. Select the checkbox beside one or more message types.
RIM Confidential and Proprietary Information - Approved Third Parties Smart accessories About the Smart Accessories application You can change how your BlackBerry smartphone functions when you connect it to a dock, charger, or charging pod by creating a dock profile to identify the dock or charger in the Smart Accessories application.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Click a dock profile. 4. Change the dock settings. 5. Press the key > Save. Delete a saved dock profile 1. 2. 3. 4. On the home screen or in a folder, click the Options icon. Click Device > Smart Accessories. Highlight a dock profile. Press the key > Delete.
RIM Confidential and Proprietary Information - Approved Third Parties Power and battery How to: Power and battery Set your smartphone to turn on and turn off automatically You can set your BlackBerry smartphone to turn off while you aren't using it for an extended period, like when you sleep. Data you receive when the smartphone is turned off automatically updates when the smartphone turns on. 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Auto On/Off. 3.
RIM Confidential and Proprietary Information - Approved Third Parties Turn off network connections you aren't using. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click a network connection to clear the checkbox. If your BlackBerry smartphone supports Wi-Fi, use Wi-Fi when you're in an area with reduced wireless coverage. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
RIM Confidential and Proprietary Information - Approved Third Parties Storage space and media cards How to: Storage space and media cards About media cards Depending on your BlackBerry smartphone model, you can insert a microSD media card into your smartphone to take videos and increase the storage space that's available on your smartphone for storing media files such as songs, ring tones, videos, or pictures.
RIM Confidential and Proprietary Information - Approved Third Parties Back up smartphone data to your media card To perform this task you must have a media card inserted in your BlackBerry smartphone. If your email account uses a BlackBerry® Enterprise Server, depending on the options that your administrator sets, you might not be able to perform this task. For more information, contact your administrator.
RIM Confidential and Proprietary Information - Approved Third Parties Format your media card or built-in media storage Depending on your BlackBerry smartphone model, you might not be able to format your smartphone's built-in media storage. CAUTION: If you format your media card or built-in media storage, all of the data that's saved to your media card or built-in media storage is deleted.
RIM Confidential and Proprietary Information - Approved Third Parties You can set encryption to include or exclude your contacts. If you turn on encryption for contacts and you receive a call when your smartphone is locked, the encrypted contact information doesn't appear on the screen. 1. 2. 3. 4. On the home screen or in a folder, click the Options icon. Click Security > Encryption. To encrypt data and files on your smartphone, in the Device Memory section, select the Encrypt checkbox.
RIM Confidential and Proprietary Information - Approved Third Parties Search How to: Search Search for an item You can search for help, contacts, documents, files, memos, pictures, videos, and more on your BlackBerry smartphone. You can narrrow your search from an app, or you can extend your search to the Internet. You can also view items you selected from previous search results. 1. On the home screen, click the icon. 2. Type your search terms. To stop a search, press the key twice.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Press the key > Save. Change the language for voice enabled search 1. 2. 3. 4. On the home screen or in a folder, click the Options icon. Click Typing and Language > Language and Method. Change the Voice Enabled Language field. Press the key > Save. Search for messages You can search for messages on your BlackBerry smartphone.
RIM Confidential and Proprietary Information - Approved Third Parties Field Description Subject Specify one or more words that your smartphone should search for in the subject of messages. Message Specify one or more words that your smartphone should search for in the body of messages. Include Encrypted Messages Specify whether your smartphone searches encrypted messages, plain text messages, and digitally signed messages.
RIM Confidential and Proprietary Information - Approved Third Parties • To change a saved search, click Recall. Highlight a search. Press the key > Save. Press the • To delete a saved search, click Recall. Highlight a search. Press the key > Edit Search. Change the search criteria. key > Delete Search. Search for text in a message, in a file, or on a webpage To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1.
RIM Confidential and Proprietary Information - Approved Third Parties SIM card Depending on your wireless service provider and wireless network, your BlackBerry smartphone might not use a SIM card. How to: SIM card Add a contact to your SIM card 1. 2. 3. 4. In the contact list, press the key > New. Press the Type the contact information. key > Save. Press the key > SIM Phone Book.
RIM Confidential and Proprietary Information - Approved Third Parties Replace or merge contacts on your wireless service provider's contact backup server In order to perform this task, you will need to sign up for your wireless service provider's contact backup service and you must have backed up your SIM card phone book to your wireless service provider's contact backup server.
RIM Confidential and Proprietary Information - Approved Third Parties Change the display name for a phone number If your SIM card supports more than one phone number, you can personalize the display name for your phone numbers. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > SIM Card. 3. Highlight a phone number. 4. Press the key > Edit SIM Phone Number. 5. Type a display name for the phone number. 6. Press the key on the keyboard.
RIM Confidential and Proprietary Information - Approved Third Parties Security How to: Security Security basics About the smartphone password If you set a BlackBerry smartphone password, you'll be prompted to enter your password to unlock your smartphone. If you forget your password, it can't be recovered. If you exceed the number of allowed password attempts, your smartphone deletes all your smartphone data for security reasons and you'll be prompted to set a new password.
RIM Confidential and Proprietary Information - Approved Third Parties Require your smartphone password before adding an app, 181 About the smartphone password, 219 I forget my smartphone password, 32 Delete smartphone data, third-party applications, or media card files, 221 Lock or unlock your smartphone You can lock the keyboard to avoid pressing it or making calls accidentally and, if you have set a BlackBerry smartphone password, you can also lock your smartphone with a password.
RIM Confidential and Proprietary Information - Approved Third Parties Delete smartphone data, third-party applications, or media card files Before you delete your BlackBerry smartphone data or media card files, consider backing up these items so that you have a copy on your computer. CAUTION: If you have turned on encryption, the process for deleting all smartphone data can take up to an hour to complete. You can't stop the process after you start it.
RIM Confidential and Proprietary Information - Approved Third Parties Set a limit for password attempts in the Password Keeper 1. 2. 3. 4. On the Home screen or in the Applications folder, click the Password Keeper icon. Press the key > Options. Change the Password Attempts field. Press the key > Save. Copy a password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the key > Copy Username or Copy Password. key > Clear Clipboard.
RIM Confidential and Proprietary Information - Approved Third Parties Encryption About encrypting data and files on your smartphone When encryption for data on your BlackBerry smartphone is turned on, your smartphone uses a private key to encrypt data stored on your smartphone, including data that your smartphone receives when it's locked. When you lock your smartphone with a password, a lock indicator appears at the top of the screen when your smartphone has secured your data.
RIM Confidential and Proprietary Information - Approved Third Parties Set encryption strength If encryption of data that is stored on your BlackBerry smartphone is turned on, you can set the strength of the encryption that your smartphone uses to protect data that you receive when your smartphone is locked with a password. 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Encryption. 3. Change the Strength field. 4. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties • • • • When you do not use your smartphone for a specified period of time When you synchronize with your computer When you change the time or the time zone for your smartphone When you lock your smartphone Turn on memory cleaning 1. 2. 3. 4. On the home screen or in a folder, click the Options icon. Click Security > Advanced Security Settings > Memory Cleaning. Select the Enable checkbox. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Certificates and PGP keys About certificates and certificate enrollment A certificate is a digital document that binds the identity and public key of a certificate subject. Your BlackBerry smartphone supports RSA, DSA, Diffie-Hellman, and ECC keys.
RIM Confidential and Proprietary Information - Approved Third Parties 2. 3. 4. 5. 6. 7. Click Security > Advanced Security Settings > Certificates or PGP keys. Press the key > Fetch Certificates or Fetch PGP Keys. Specify the search criteria. key > Search. Press the Click a certificate. Click Add To Key Store.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Press the key > Import Media Card Certs or Import Media Card PGP Keys. 4. Select the certificates or PGP keys you want to import. 5. Press the key > Import Certificates or Import PGP keys. To view a certificate or PGP key, highlight the certificate or PGP key. Press the key > View Certificate or View PGP Key.
RIM Confidential and Proprietary Information - Approved Third Parties Certificate and PGP key statuses Status indicators for certificates and certificate authority profiles Status indicators for certificates Indicator Description The certificate has a corresponding private key that is stored on your BlackBerry smartphone or a smart card. The certificate chain is trusted and valid, and the revocation status of the certificate chain is good.
RIM Confidential and Proprietary Information - Approved Third Parties Check the revocation status of a certificate, certificate chain, or PGP key 1. 2. 3. 4. On the home screen or in a folder, click the Options icon. Click Security > Advanced Security Settings > Certificates or PGP keys. Highlight a certificate or PGP key. Press the key > Fetch Status or Fetch Chain Status.
RIM Confidential and Proprietary Information - Approved Third Parties Reason Description Change in Affiliation The certificate subject no longer works for the organization. Superseded A new certificate is replacing an existing certificate. Cessation of Operation The certificate subject no longer requires the certificate. Certificate Hold You want to revoke the certificate temporarily.
RIM Confidential and Proprietary Information - Approved Third Parties 5. Press the key > Save. If you turn off the display name prompt, when you add a certificate or PGP key, your BlackBerry smartphone uses the subject as the name for the certificate or PGP key. Add an email address to a certificate 1. 2. 3. 4. 5. 6. 7. On the home screen or in a folder, click the Options icon. Click Security > Advanced Security Settings > Certificates. Press the key > Show Others' Certificates.
RIM Confidential and Proprietary Information - Approved Third Parties Certificate servers Add or delete a certificate server 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Certificate Servers. • To add a new certificate server, press the key > New Server. Add the connection information for the certificate key > Save. server. Press the • To delete a certificate server, highlight a certificate server. Press the key > Delete.
RIM Confidential and Proprietary Information - Approved Third Parties Option Description Connection Type Specify whether your BlackBerry smartphone uses an SSL connection or a TLS connection to connect to the server. Send connection information for a certificate server 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon. Click Security > Advanced Security Settings > Certificate Servers. Highlight a certificate server. Press the key > Email Server or PIN Server.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Change the Use Device Password as Key Store Password field to Yes. 4. Press the key > Save. Change when your smartphone deletes the key store password 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon. Click Security > Advanced Security Settings > Key Stores. Change the Key Store Password Timeout field. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties Change the refresh rate for certificate revocation lists 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon. Click Security > Advanced Security Settings > Key Stores. In the Certificate Status section, change the Expires After field. key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties 2. Click Security > Password. • To use a smart card and your smartphone password to unlock your smartphone, set the Authentication Type field to Smart Card. • To use your connected smart card reader (even if the smart card is not inserted) and your smartphone password to unlock your smartphone, set the Authentication Type field to Proximity. Select the Prompt for Device Password checkbox. 3. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties You can turn off smart password entry to reduce the chance that someone might guess your smartphone password or smart card password based on the smart password filter that your smartphone applies to password fields. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Password. 3. If necessary, change the User Authenticator field to Smart Card. 4. Clear the Smart Password Entry checkbox. 5.
RIM Confidential and Proprietary Information - Approved Third Parties 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Password. If necessary, change the User Authenticator field to Smart Card. Change the Certificate Status Check field. key > Save. Press the If your smartphone checks the status of your authentication certificate and finds that it is revoked or expired, your smartphone locks. Store the passphrase for your smart card on your smartphone 1. 2. 3. 4.
RIM Confidential and Proprietary Information - Approved Third Parties Verify security software manually Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry smartphone. The tests should run automatically after you restart your smartphone, but you can also verify security software manually. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Security Status Information. 3. Press the key > Verify Security Software.
RIM Confidential and Proprietary Information - Approved Third Parties 3. Press the 4. Press the 5. Press the key > Edit Default Permissions. key > Reset All Firewall Prompts. key > Apply Defaults to All. About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® smartphone might require a direct TCP or HTTP connection to the Internet.
RIM Confidential and Proprietary Information - Approved Third Parties Interaction permissions for third-party applications Permission Description Cross Application Communication Specify whether third-party applications can communicate and share data with other applications on your BlackBerry smartphone. Device Settings Specify whether third-party applications can turn on or turn off your smartphone or change smartphone options, such as display options.
RIM Confidential and Proprietary Information - Approved Third Parties Data permissions for third-party applications Permission Description Email Set whether third-party applications can access email messages, text messages, or PIN messages on your BlackBerry smartphone. Organizer Data Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos. Files Set whether third-party applications can access files that you store on your smartphone.
RIM Confidential and Proprietary Information - Approved Third Parties Service books and diagnostic reports Accept, delete, or restore a service book Your wireless service provider or administrator might send a service book to your BlackBerry smartphone over the wireless network to add an additional service or application to your smartphone. 1. 2. 3. 4. On the home screen or in a folder, click the Options icon. Click Device > Advanced System Settings > Service Book. Highlight a service book. Press the key.
RIM Confidential and Proprietary Information - Approved Third Parties Find your smartphone model number and version of the BlackBerry Device Software Do one of the following: • On the Home screen or in a folder, click the Options icon. Click Device > About Device Versions. • If supported by your input language, in a message or memo, type myver followed by a space. I can't run or submit a diagnostic report Try the following actions: • • • Try running the diagnostic report again.
RIM Confidential and Proprietary Information - Approved Third Parties Synchronization How to: Synchronization About synchronization and reconciliation The wireless data synchronization and wireless email reconciliation features are designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) and reconcile email between your BlackBerry smartphone and the email application on your computer over the wireless network.
RIM Confidential and Proprietary Information - Approved Third Parties Synchronize organizer data over the wireless network Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
RIM Confidential and Proprietary Information - Approved Third Parties 1. 2. 3. 4. On the Home screen, click the Messages icon. Press the key > Options > Email Reconciliation. If the Message Services field appears, set this field to the appropriate email account. Press the key > Purge Deleted Items.
RIM Confidential and Proprietary Information - Approved Third Parties Accessibility options How to: Accessibility Screen accessibility options Display closed captions in videos You can turn on closed captions so that text displays on the screen when you play video files that support closed captions. 1. On the Home screen, click the Media icon. 2. Press the key > Media Options. 3. Select the Display Closed Captions checkbox. 4. If necessary, change the Appearance field, Position field, and Font Scale field.
RIM Confidential and Proprietary Information - Approved Third Parties Audio and phone accessibility options Turn on or turn off event sounds Event sounds alert you when you turn on or turn off your BlackBerry smartphone, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your smartphone. 1. On the Home screen or in a folder, click the Options icon. 2. Click Accessibility. 3. Change the Event Sounds field. 4. Press the key > Save.
RIM Confidential and Proprietary Information - Approved Third Parties TTY support Depending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect your BlackBerry smartphone to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your smartphone is designed to convert received calls to text that you can read on your TTY device.
RIM Confidential and Proprietary Information - Approved Third Parties Voice command Description "Call " Say this voice command to call a specific phone number for a contact that is in your contact list. For example, if the contact has a work number and a mobile number, you can say "call work" to call the work number. "Call extension " Say this voice command to dial an extension.
RIM Confidential and Proprietary Information - Approved Third Parties Related information I have no Advanced Style Options, 0 253
RIM Confidential and Proprietary Information - Approved Third Parties Calculator Use the calculator On the Home screen or in the Applications folder, click the Calculator icon. • To press a key in the calculator, click the key or press the corresponding key on the BlackBerry smartphone keyboard. Convert a measurement 1. On the Home screen or in the Applications folder, click the Calculator icon. 2. Type a number. 3. Press the key. • To convert the number from imperial to metric, click To Metric.
RIM Confidential and Proprietary Information - Approved Third Parties Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry MDS BlackBerry Mobile Data System CC carbon copy CDMA Code Division Multiple Access certificate A certificate is a digital document that binds the identity and public key of a certificate subject.
RIM Confidential and Proprietary Information - Approved Third Parties DSML-enabled server A BlackBerry smartphone uses a DSML-enabled server to search for and download certificates.
RIM Confidential and Proprietary Information - Approved Third Parties LDAP Lightweight Directory Access Protocol LDAP-enabled server A BlackBerry smartphone uses an LDAP-enabled server to search for and download certificates and PGP keys. LED light-emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry smartphone to their computer.
RIM Confidential and Proprietary Information - Approved Third Parties A public key is a key that people other than the certificate subject can use. BlackBerry smartphones use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects. root certificate A root certificate is a self-signed certificate and usually belongs to a certificate authority.
RIM Confidential and Proprietary Information - Approved Third Parties Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAN wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security 259
RIM Confidential and Proprietary Information - Approved Third Parties Legal notice ©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. iTunes is a trademark of Apple Inc. Bluetooth is a trademark of Bluetooth SIG.
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RIM Confidential and Proprietary Information - Approved Third Parties Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada 264
