User's Manual
Table Of Contents
- Welcome
- BlackBerry 10: new apps and features
- Getting started
- Inserting the SIM card, battery, and media card
- Remove the battery door
- Insert or remove the SIM card
- Insert or remove the battery and a media card
- Set up your device
- Home screen at a glance
- Application icons
- Notification icons
- Scroll and move between items
- Use a slider
- Select items
- Zoom in to or zoom out from the screen
- Move items from one place to another
- Minimize apps and show your Active Frames
- Show the menus
- About BlackBerry ID
- Set up a new BlackBerry ID
- Using the BlackBerry Voice Control app
- Device Switch
- Before you switch devices
- Learn what transfer options are available to you
- Make note of your usernames and passwords
- Update BBM
- What if I have contacts on my SIM card?
- Backing up and switching devices
- Transfer data from a BlackBerry 7 device using a media card
- Transfer data to a new device using a computer and BlackBerry Link
- After you switch devices
- Restoring your BBM contacts and groups
- Transfer passwords from the Password Keeper app
- Add an account to your device
- Tips after switching devices
- Troubleshooting: Device Switch
- I can't switch my SIM card to my new BlackBerry 10 device
- How do I reset my lost or forgotten BlackBerry ID password?
- Some of the data from my previous device isn't on my new device
- I can't transfer items using my media card
- What makes my BlackBerry 10 device different from other BlackBerry devices?
- How do I get to the menu?
- How do I get back to the home screen?
- How do I change my settings and options?
- Where are my ring tones and notification profiles?
- Where are my messages?
- Where are my apps?
- Where are my tasks, memos, and voice notes?
- Where do I find my files?
- Where can I find my device info and passwords?
- How do I search?
- What is BlackBerry Link?
- Get your message out with the BlackBerry Keyboard
- Connections
- Check which wireless networks your device connects to
- Connect to the mobile network
- Wireless connections icons
- Tips: Choosing a connection
- Network connections
- Connections between devices
- Connect your device to an HDMI display
- Turn on airplane mode
- Connect to a Wi-Fi network
- Manually connect to a Wi-Fi network
- I can't connect to a Wi-Fi network
- Turn on Bluetooth technology
- Pair and connect with a Bluetooth enabled device
- What is NFC?
- Turn on NFC
- Send a file using NFC
- Stay connected with BlackBerry Hub
- About the BlackBerry Hub
- Add an account to your device
- I can't add an email account
- I'm not receiving messages
- BlackBerry Hub icons
- Text message icons
- Peek at your messages in the BlackBerry Hub from anywhere
- View messages by account or message type
- Search for a message
- Send a message from the BlackBerry Hub
- Reply to or forward an email
- Attach a file to an email or text message
- Peek at your messages in the BlackBerry Hub from anywhere
- Peek at your messages and notifications while you're composing or viewing a message
- Check your upcoming events from the BlackBerry Hub
- Create a meeting from an email
- Add a sender to your contact list
- See the world through BBM
- Time travel with your camera
- Camera app at a glance
- Taking pictures and recording videos
- Take a picture
- Record a video
- Switch between the camera, the video camera, and Time Shift mode
- Access the Camera app from the Lock screen
- Using Time Shift mode
- Take the best picture possible using Time Shift mode
- Replace a person's expression using Time Shift mode
- Enhance your experience with BlackBerry World
- BlackBerry World at a glance
- Search for apps, games, music, or videos
- Download and buy apps, games, music, and videos
- Change your payment options
- Rate and review an app or a game that you downloaded
- Download an update to an app or a game
- Deleting apps
- Delete a downloaded item from BlackBerry World
- Delete an app from your home screen
- Reinstall an app or game
- Keep current with Calendar
- Remember
- Legal notice
5. When prompted, connect your new BlackBerry 10 device using a USB cable.
6. Complete the instructions on the screen.
Note: Email accounts and unsupported applications aren't transferred to your new device. You can set up your email
accounts on your new device in the BlackBerry Hub. To download applications that weren't transferred to your new device,
visit the BlackBerry World storefront.
After you switch devices
Restoring your BBM contacts and groups
The first time that you open BBM, you are prompted for your BlackBerry ID. If you have used BBM before, consider the
following:
• If you are switching BlackBerry devices, you can use the Device Switch feature in BlackBerry Link on your computer or
on a device running BlackBerry 7 or later to transfer your device data, including your contacts and groups from BBM
6.2 or earlier, to a new device.
• If you previously associated BBM with your BlackBerry ID (for example, on your current device), you can sign in with the
same BlackBerry ID to restore your BBM data over the wireless network.
After setting up BBM, your contacts, profile, and groups are automatically backed up over the wireless network based on
your BlackBerry ID. It's still a good idea to regularly save a backup file for your device on a computer using BlackBerry Link
in case your device is lost, stolen, or corrupted.
Transfer passwords from the Password
Keeper app
Before you begin: You must first transfer data from your BlackBerry device running BlackBerry Device Software 5.0 or later
to your BlackBerry 10 device by using BlackBerry Link, BlackBerry Protect, or a media card.
1. On your BlackBerry 10 device, download the Password Keeper app from BlackBerry World storefront.
2. On the home screen, tap Password Keeper.
3. Complete the instructions on the screen.
User Guide
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Device Switch
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