User's Manual
Table Of Contents
- Welcome
- BlackBerry 10: new apps and features
- Getting started
- Inserting the SIM card, battery, and media card
- Remove the battery door
- Insert or remove the SIM card
- Insert or remove the battery and a media card
- Set up your device
- Home screen at a glance
- Application icons
- Notification icons
- Scroll and move between items
- Use a slider
- Select items
- Zoom in to or zoom out from the screen
- Move items from one place to another
- Minimize apps and show your Active Frames
- Show the menus
- About BlackBerry ID
- Set up a new BlackBerry ID
- Using the BlackBerry Voice Control app
- Device Switch
- Before you switch devices
- Learn what transfer options are available to you
- Make note of your usernames and passwords
- Update BBM
- What if I have contacts on my SIM card?
- Backing up and switching devices
- Transfer data from a BlackBerry 7 device using a media card
- Transfer data to a new device using a computer and BlackBerry Link
- After you switch devices
- Restoring your BBM contacts and groups
- Transfer passwords from the Password Keeper app
- Add an account to your device
- Tips after switching devices
- Troubleshooting: Device Switch
- I can't switch my SIM card to my new BlackBerry 10 device
- How do I reset my lost or forgotten BlackBerry ID password?
- Some of the data from my previous device isn't on my new device
- I can't transfer items using my media card
- What makes my BlackBerry 10 device different from other BlackBerry devices?
- How do I get to the menu?
- How do I get back to the home screen?
- How do I change my settings and options?
- Where are my ring tones and notification profiles?
- Where are my messages?
- Where are my apps?
- Where are my tasks, memos, and voice notes?
- Where do I find my files?
- Where can I find my device info and passwords?
- How do I search?
- What is BlackBerry Link?
- Get your message out with the BlackBerry Keyboard
- Connections
- Check which wireless networks your device connects to
- Connect to the mobile network
- Wireless connections icons
- Tips: Choosing a connection
- Network connections
- Connections between devices
- Connect your device to an HDMI display
- Turn on airplane mode
- Connect to a Wi-Fi network
- Manually connect to a Wi-Fi network
- I can't connect to a Wi-Fi network
- Turn on Bluetooth technology
- Pair and connect with a Bluetooth enabled device
- What is NFC?
- Turn on NFC
- Send a file using NFC
- Stay connected with BlackBerry Hub
- About the BlackBerry Hub
- Add an account to your device
- I can't add an email account
- I'm not receiving messages
- BlackBerry Hub icons
- Text message icons
- Peek at your messages in the BlackBerry Hub from anywhere
- View messages by account or message type
- Search for a message
- Send a message from the BlackBerry Hub
- Reply to or forward an email
- Attach a file to an email or text message
- Peek at your messages in the BlackBerry Hub from anywhere
- Peek at your messages and notifications while you're composing or viewing a message
- Check your upcoming events from the BlackBerry Hub
- Create a meeting from an email
- Add a sender to your contact list
- See the world through BBM
- Time travel with your camera
- Camera app at a glance
- Taking pictures and recording videos
- Take a picture
- Record a video
- Switch between the camera, the video camera, and Time Shift mode
- Access the Camera app from the Lock screen
- Using Time Shift mode
- Take the best picture possible using Time Shift mode
- Replace a person's expression using Time Shift mode
- Enhance your experience with BlackBerry World
- BlackBerry World at a glance
- Search for apps, games, music, or videos
- Download and buy apps, games, music, and videos
- Change your payment options
- Rate and review an app or a game that you downloaded
- Download an update to an app or a game
- Deleting apps
- Delete a downloaded item from BlackBerry World
- Delete an app from your home screen
- Reinstall an app or game
- Keep current with Calendar
- Remember
- Legal notice
How do I reset my lost or forgotten
BlackBerry ID password?
You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your
BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you.
1. Do one of the following:
• To reset your password on a computer, visit www.blackberry.com/blackberryid. Click Reset your password.
Complete the instructions on the screen.
• To reset your password on your BlackBerry device, when you are prompted to sign in with your BlackBerry ID, click
Forgot Password. Answer your security question and complete the instructions on the screen.
Once you have completed the steps above, you will receive a password reset email. If you complete the steps to reset your
password on a computer, the password reset email can only be viewed on a computer and isn't delivered to your device. If
you follow the steps to reset your password on your device, the password reset email will be delivered to your device.
Complete the instructions in the email to reset your BlackBerry ID password.
Some of the data from my previous device
isn't on my new device
When you switch to a new BlackBerry 10 device, the version of the device software on your previous BlackBerry device
determines what data can be transferred to your new device. The transfer of some data might not be supported if you
switch from a device running an older version of software.
Try any of the following:
• Check that your personal email accounts have been set up. Email accounts aren't transferred and need to be set up in
the BlackBerry Hub on the device.
• Check that your work email accounts have been set up. For a Microsoft ActiveSync email account on a BlackBerry
Enterprise Server, contact your administrator for the information required to activate the account.
• Look for memos and tasks in the BlackBerry Remember app.
• Transfer apps by downloading them from the BlackBerry World storefront.
User Guide
RIM Strictly Confidential
Device Switch
30