T AL TI EN D FI N O -C Version: 10.
AF R D T AL TI EN D FI N O -C Published: 2013-05-16 SWD-20130516092315469
Contents Welcome ...................................................................................................................................................... 8 R D BlackBerry 10: new apps and features .......................................................................................................... 9 Getting started ........................................................................................................................................... 13 AF Set up your device .......
Transfer passwords from the Password Keeper app .................................................................................... 26 Add an account to your device .................................................................................................................... 27 Tips after switching devices ........................................................................................................................ 27 Troubleshooting: Device Switch ..........................................
Wireless connections icons ......................................................................................................................... 37 Tips: Choosing a connection ....................................................................................................................... 39 Network connections .................................................................................................................................. 39 Connections between devices ...........................
About BlackBerry Messenger ..................................................................................................................... 53 BBM icons ................................................................................................................................................. 53 Add a BBM contact .................................................................................................................................... 54 Start a BBM chat ..................................
About the Calendar app .............................................................................................................................. 66 Add an account to your device .................................................................................................................... 66 View your events ......................................................................................................................................... 66 Find email and files associated with an event .....
User Guide RIM Strictly Confidential Welcome Welcome The BlackBerry Z10 smartphone is built to keep you moving, and so is this User Guide. Here, you can find tips on understanding the basics quickly and get introduced to some of the unique features of BlackBerry 10 OS. R D There is a lot more to learn about BlackBerry 10 OS, so you can access the full, updated User Guide by tapping Help on the home screen.
User Guide RIM Strictly Confidential BlackBerry 10: new apps and features BlackBerry 10: new apps and features R D Introducing the reinvented BlackBerry – an intelligent and intuitive experience that constantly adapts to your needs. Designed around three main views – your messages, your running apps, and all apps – BlackBerry 10 OS allows you to effortlessly flow between tasks and applications with quick and simple gestures.
User Guide RIM Strictly Confidential BlackBerry 10: new apps and features BlackBerry Story Maker BlackBerry Story Maker allows you to combine your pictures, videos, and music into a stunning HD movie that you can view later and quickly share with others. You can select a song for background music, add intro titles and end credits, and apply themes. R D BlackBerry Remember AF A combination of memos and tasks, BlackBerry Remember helps you organize your interests, ideas, and projects.
User Guide RIM Strictly Confidential BlackBerry 10: new apps and features Picture editing You can edit pictures directly on your device. Crop and rotate the picture, reduce red-eye, or apply a variety of enhancements and artistic styles. R D Video editing AF You can edit videos directly on your device. Change the length of the video, rotate the image, and make enhancements such as brightness and color.
User Guide RIM Strictly Confidential BlackBerry 10: new apps and features BlackBerry Balance Take your device to the office for access to work email, apps, and data without compromising the personal use of your device. Your personal apps and information are kept separate and private from work data and apps. Easily switch between your work space and personal space with a simple gesture.
User Guide RIM Strictly Confidential Getting started Getting started Set up your device R D The first time your BlackBerry device starts after the battery is inserted, the Setup app opens. The Setup app needs a network connection, so make sure your device is connected to a mobile network or is within range of a Wi-Fi network. After the initial setup, you can open the Setup app by tapping the Setup icon on the home screen.
User Guide RIM Strictly Confidential Getting started Application icons Icon Description Access the contacts from all of your accounts, as well as their updates and your shared activities, in a single app. Browser AF R D Contacts View webpages more easily using the reader mode, and share webpages quickly with your contacts. T Calendar -C View all your events in one place, including events you added from your email accounts and social networking accounts.
User Guide RIM Strictly Confidential Icon Getting started Description Videos View, edit, and share videos that you take with the Camera app or that are saved on your device. Wirelessly play your videos on home entertainment equipment. Story Maker Facebook View your Facebook notifications, upload photos and videos, and check in to Places. AF R D Create and share a movie that you make using pictures, videos, and music on your device.
User Guide RIM Strictly Confidential Icon Getting started Description Print To Go Wirelessly print a variety of files from your computer to your BlackBerry device. Smart Tags Settings Change the settings for network connections, accounts, display, language, and more. AF R D Store and create tags that contain info such as text, phone numbers, and links that you can share with others on printed materials or by tapping the backs of your devices together.
User Guide RIM Strictly Confidential Getting started Icon Description BBM message Facebook message R D Twitter message LinkedIn message AF Phone call T Notification messages from apps and services such as BlackBerry World -C Scroll and move between items • • D FI N O Slide your finger to scroll through a list, pan a webpage, or move between pictures. You can also slide your finger to view the home screen.
User Guide RIM Strictly Confidential Getting started Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook. R D 1. On the slider, drag the slider handle. AF T 1. Do any of the following: 18 To select an item, simply tap it. If the item can be opened it will open, if not it will be highlighted. To highlight an item without opening it, touch and hold the item.
User Guide RIM Strictly Confidential Getting started AF R D T Zoom in to or zoom out from the screen -C If you want a closer view of a detail in an image, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in. To see more of the screen, zoom out. AL TI EN D FI N O 1. Slide your fingers apart to zoom in, or slide your fingers together to zoom out. Move items from one place to another 1. On the home screen, touch and hold the item you want to move.
User Guide RIM Strictly Confidential Getting started AF R D T Minimize apps and show your Active Frames -C 1. Swipe up from the bottom of the screen. Tip: When you're done using your app, you can close it by tapping 20 AL TI EN D FI N O When you minimize an app it appears as an Active Frame on the home screen. This is great for multitasking as you don't need to do things like save and close documents before you use the browser, or restart your browser session after you check your email.
User Guide RIM Strictly Confidential Getting started Show the menus You can find additional features, options, and help by exploring the menus. R D 1. Do any of the following: • To see the additional actions you can perform in an app, tap • To see the additional actions for a specific item within an app, such as a song or a picture, touch and hold the item. To see the names of the menu items that appear on the right side of the screen, slide your finger over them.
User Guide RIM Strictly Confidential Getting started username if you forget your BlackBerry ID password. The email address that you use as a BlackBerry ID username doesn't have to be associated with your BlackBerry device. 1. To create a new BlackBerry ID when you set up your BlackBerry device, on the BlackBerry ID screen, tap Create New. 2. Complete the instructions on the screen. R D Using the BlackBerry Voice Control app Make a call. Send an email, text message, or BBM message.
User Guide RIM Strictly Confidential Device Switch Device Switch Before you switch devices R D For information about how to switch to a BlackBerry device from a third-party device, visit www.blackberry.com/ deviceswitch. AF Learn what transfer options are available to you T -C Note: You can use the options listed below to transfer data from one BlackBerry smartphone to another BlackBerry smartphone.
User Guide RIM Strictly Confidential Device Switch Make note of your usernames and passwords R D Before you switch BlackBerry devices, make sure that you have the following: • AF • If you have saved usernames and passwords in Password Keeper, consider temporarily writing this information down so that you have it when you're ready to add accounts to your new device. If you have a device running BlackBerry Device Software 5.
User Guide RIM Strictly Confidential Device Switch Backing up and switching devices AF R D Transfer data from a BlackBerry 7 device using a media card Before you begin: This transfer option is only available if you're switching from a BlackBerry 7 device or later. To see what version of software you're running, on your previous device's home screen, click Options > About, or click Options > Device > About Device Versions. T On your BlackBerry 7 device, click Setup > Device Switch.
User Guide RIM Strictly Confidential Device Switch 5. When prompted, connect your new BlackBerry 10 device using a USB cable. 6. Complete the instructions on the screen. Note: Email accounts and unsupported applications aren't transferred to your new device. You can set up your email accounts on your new device in the BlackBerry Hub. To download applications that weren't transferred to your new device, visit the BlackBerry World storefront.
User Guide RIM Strictly Confidential Device Switch Add an account to your device You can add email accounts, social networking accounts (such as Facebook, Twitter, or LinkedIn), or even an Evernote account to your device. R D 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Accounts. 3. If you already added an account to your device, tap to add another account. AF Tap the type of account that you want to add. Enter the account information. Tap Next.
User Guide RIM Strictly Confidential Device Switch How do I reset my lost or forgotten BlackBerry ID password? R D You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you. 1. Do one of the following: • AF • T To reset your password on a computer, visit www.blackberry.com/blackberryid. Click Reset your password.
User Guide RIM Strictly Confidential Device Switch I can't transfer items using my media card Try any of the following: • Back up items from your media card to another source, such as your BlackBerry device built-in media storage or your desktop computer. Format your media card or purchase a new media card. Save the items that you backed up to the media card and then try transferring the items again. Use BlackBerry Link to transfer your info from one device to another.
User Guide RIM Strictly Confidential What makes my BlackBerry 10 device different from other BlackBerry devices? R D What makes my BlackBerry 10 device different from other BlackBerry devices? • To access different views or screens for some apps, at the bottom of the screen, tap -C • To access menus in apps, at the bottom of the screen, tap . There is no Menu key on BlackBerry 10 devices. To access some options that you will use the most often, touch and hold an item on the screen.
User Guide RIM Strictly Confidential What makes my BlackBerry 10 device different from other BlackBerry devices? How do I change my settings and options? • • R D • To change your BlackBerry device settings and connect to mobile and Wi-Fi networks, on the home screen, swipe down from the top of the screen and tap Settings. You can change the settings in an app by swiping down from the top of the screen and tapping In many apps, you can also tap . to see other options.
User Guide RIM Strictly Confidential What makes my BlackBerry 10 device different from other BlackBerry devices? AF R D T Where are my apps? O -C Some of the apps that you used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World storefront, you can check if your old apps are available for download on the My World screen or find new apps.
User Guide RIM Strictly Confidential What makes my BlackBerry 10 device different from other BlackBerry devices? Where can I find my device info and passwords? R D Where can I find my PIN? In BBM, tap your profile picture. On your profile page, your PIN appears below your barcode. In an email or text message, you can also type mypin to display your PIN. AF How do I find my own phone number? T On the home screen, tap the icon.
User Guide RIM Strictly Confidential Get your message out with the BlackBerry Keyboard Get your message out with the BlackBerry Keyboard R D The BlackBerry Keyboard learns your style of writing and adapts to how you type. It understands what you want to say and suggests words to help you type faster, more accurately, and with the least amount of effort. Respond to emails, stay connected with BBM, or work on an important document on the go.
User Guide RIM Strictly Confidential Get your message out with the BlackBerry Keyboard Type a symbol or number 1. On the lower-right side of the BlackBerry Keyboard, press . R D 2. Tap the symbol or number that you want to type. Type an uppercase character AF 1. On the BlackBerry Keyboard, press . 2. Press a letter. T Tip: To turn on CAP lock, press and .
User Guide RIM Strictly Confidential Get your message out with the BlackBerry Keyboard Selecting word suggestions that appear while you type R D Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it. Your device uses this information to try to predict what word you might type next. When you pause your typing, suggested words are displayed above the BlackBerry Keyboard. AF Select a suggested word T 1.
User Guide RIM Strictly Confidential Connections Connections R D Check which wireless networks your device connects to AF Your BlackBerry device won't necessarily connect to every type of network that's listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan.
User Guide RIM Strictly Confidential Connections Your device is connected to the network type shown but the network functionality is limited. You're likely able to make a phone call, but not able to access the Internet or view email messages. You have no mobile network coverage. R D Your device is roaming. Extra charges might apply. BlackBerry services, such as email messaging and Internet browsing, are available. AF The number of solid waves indicates the strength of the WiFi signal.
User Guide RIM Strictly Confidential Connections Tips: Choosing a connection R D Your BlackBerry device is capable of a wide range of connections, to increase what you can do with your device and how it interacts with other devices. Take a look at the list of connections to learn about the different types of connections, some tips for when to use each connection, and maybe learn a few things you didn't know you could do.
User Guide RIM Strictly Confidential Connections connection, so it's useful for on-the-go actions such as transferring contact cards with people you meet, or grabbing information from a poster that contains an NFC tag. Depending on your wireless service provider and the applications you have installed on your BlackBerry device, NFC can also be used to turn your device into a digital wallet to allow you to do things such as make payments with your BlackBerry device.
User Guide RIM Strictly Confidential Connections Connect to a Wi-Fi network When you connect to a Wi-Fi network, your BlackBerry device saves the network information. The next time you're within range of the saved Wi-Fi network, if Wi-Fi is turned on, your device connects automatically. R D On the home screen, swipe down from the top of the screen. Tap Wi-Fi. If the Wi-Fi switch is Off, set it to On. Tap a network. If the Wi-Fi Protected Setup screen appears, do one of the following: AF 1. 2. 3. 4. 5.
User Guide RIM Strictly Confidential Connections Check that you're in a Wi-Fi coverage area. If you're connecting to a home network, see if other wireless devices are able to connect. If other devices can't connect you might need to reset your router. If you're connecting to a work Wi-Fi network or a hotspot, talk to your administrator or an employee at the hotspot. • • Your connection might have timed out. Try connecting again.
User Guide RIM Strictly Confidential Connections When Bluetooth technology is on, turns blue and To turn off Bluetooth technology, tap appears in the upper-left corner of the screen. again. R D Pair and connect with a Bluetooth enabled device On the home screen, swipe down from the top of the screen. Tap Bluetooth. Make sure that Bluetooth technology is on. Your BlackBerry device automatically detects any discoverable devices within range. T 1. 2. 3. 4.
User Guide RIM Strictly Confidential • • Connections Add a friend to your BBM contacts. Copy smart tag information to an NFC tag. These are just a few of the things you can do with NFC. For more, play with NFC on your device, be creative, and see what you can do. R D Turn on NFC AF 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Network Connections > NFC. 3. Set the NFC Connectivity switch to On.
User Guide RIM Strictly Confidential Stay connected with BlackBerry Hub Stay connected with BlackBerry Hub Notice the blinking red light? Now it’s even easier to stay close to what’s important to you. Simply peek into BlackBerry Hub from any app with a swipe to effortlessly flow in and out of your messages and conversations. AF R D As you are writing an email to your mother with the details of your flight, you notice the blinking red light on the upper-right of your smartphone.
User Guide RIM Strictly Confidential Stay connected with BlackBerry Hub Add an account to your device You can add email accounts, social networking accounts (such as Facebook, Twitter, or LinkedIn), or even an Evernote account to your device. R D 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Accounts. 3. If you already added an account to your device, tap to add another account. AF Tap the type of account that you want to add. Enter the account information. Tap Next.
User Guide RIM Strictly Confidential Stay connected with BlackBerry Hub BlackBerry Hub icons Icon Description R D Unread email Read email AF Meeting or event invitation New Facebook notification T Email with attachment Draft message -C Email messages grouped by subject in a conversation thread Unread text message (SMS) O Read text message D FI N Text message with attachment (MMS) Draft text message New system notification Message hasn't been sent yet Message has been sent Message could not
User Guide RIM Strictly Confidential Stay connected with BlackBerry Hub Icon Description Read text message Text message with attachment (MMS) Draft text message R D AF Peek at your messages in the BlackBerry Hub from anywhere T Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. To fully open the BlackBerry Hub, continue sliding your finger to the right.
User Guide RIM Strictly Confidential Stay connected with BlackBerry Hub 1. In the BlackBerry Hub, tap . 2. Tap the type of messages that you want to see. To see all of your messages again, tap > Hub. R D Search for a message 1. In the BlackBerry Hub, tap . AF 2. Type a search term. To filter your search results by sender, date, subject, and more, tap . T Send a message from the BlackBerry Hub -C . 2. Tap a message type. 3. Add or choose a recipient for your message: D FI N 1.
User Guide RIM Strictly Confidential • Stay connected with BlackBerry Hub To forward the email, tap . Attach a file to an email or text message If your wireless service plan supports MMS messages, you can add an attachment to a text message. R D 1. While composing an email or text message, tap . 2. Browse to the file. 3. Tap the file.
User Guide RIM Strictly Confidential Stay connected with BlackBerry Hub R D Peek at your messages and notifications while you're composing or viewing a message AF 1. In a message, slowly slide your finger from the left edge of the message to the right. Continue sliding to bring your list of messages and notifications into view.
User Guide RIM Strictly Confidential 1. In an email, tap Stay connected with BlackBerry Hub > . 2. Enter any additional information for the meeting. 3. Tap Save. R D Add a sender to your contact list 1. In the BlackBerry Hub, touch and hold a message. 2. Tap . To add the contact to an existing contact entry (for example, to add a new email address for a contact), tap a contact from the list. • To add the contact as a new contact, tap . T 3. Tap Save.
User Guide RIM Strictly Confidential See the world through BBM See the world through BBM Share and be seen with BBM Video. Switch from a BBM chat to a BBM Video conversation, to catch up face-to-face and share what’s on your screen. R D Your mother wants to see what you plan to wear to her important piano recital, so you start a BBM Video conversation to show her your new shirt.
User Guide RIM Strictly Confidential See the world through BBM Message has been read Message hasn't been sent yet Tip: Verify that your device is connected to the Internet. Message couldn't be sent R D Tip: Touch and hold the message, and tap or Contact is available for a video or voice chat You or the contact is busy AF Contact is listening to music T You like this picture Comments have been added to the list O -C BBM Groups .
User Guide RIM Strictly Confidential See the world through BBM Unlike text messaging, where you might pay for each text message regardless of how brief the message might be, BBM uses your data plan so that you can can express yourself in as many, or as few, messages as you want. 1. Tap . R D 2. Tap a contact. 3. Type your message or select an emoticon. 4. Press the Send key.
User Guide RIM Strictly Confidential See the world through BBM Tip: When you receive a picture in BBM, it is a scaled-down version. You can touch and hold the image and tap request a better quality image that you can print. to Invite others to a chat R D 1. In your chat, tap . 2. Select some contacts. 3. Tap Done. AF Tip: To start a new chat with multiple people from your BBM contact list, touch and hold a name. Tap names. Tap and a few more .
User Guide RIM Strictly Confidential See the world through BBM Switch cameras or share your screen By default, your front-facing camera is used during BBM Video chats. R D 1. In a BBM Video chat, do any of the following: • To switch to your rear-facing camera, tap • To share your screen, tap . .
User Guide RIM Strictly Confidential Time travel with your camera Time travel with your camera Having trouble getting the perfect shot? Time Shift mode captures a few milliseconds before and after your photo, so that you can pinpoint and adjust exact moments of your picture to create the perfect shot. Simply scroll back and forth on the dial to open one friend’s eyes and catch your other friend smiling, then combine it all into the same photo.
User Guide RIM Strictly Confidential Time travel with your camera Take a picture 1. Make sure that is selected. R D 2. To change what the camera focuses on, drag the focus box anywhere on the screen. 3. To zoom out or zoom in, slide your fingers together or apart on the screen. Zoom only works in Normal and Stabilization shooting modes. 4. Do any of the following: To take one picture, tap anywhere on the screen.
User Guide RIM Strictly Confidential Time travel with your camera Access the Camera app from the Lock screen R D 1. On the Lock screen, touch and hold . AF Using Time Shift mode T Time Shift mode lets you take a bunch of photos at once so that you can pick the best one of the set. Did someone blink in every shot, or cough just as you took the picture? You can fix that by swapping in different expressions for any person until everybody is picture perfect. 1. Make sure is selected.
User Guide RIM Strictly Confidential 7. Tap Time travel with your camera .
User Guide RIM Strictly Confidential Enhance your experience with BlackBerry World Enhance your experience with BlackBerry World R D Discovering great apps is easier than ever with app recommendations. Choose an app that matters, then choose how to share it – whether it’s sharing to social sites with a couple of gestures from within the app or to a friend’s NFC enabled BlackBerry smartphone with a tap, sharing is quick and simple.
User Guide RIM Strictly Confidential Enhance your experience with BlackBerry World • To search in a specific section (apps, games, music, or videos), tap • To search using a recent search term, tap . Tap Apps, Games, Music, or Video. Tap . . Tap a recent search term.
User Guide RIM Strictly Confidential Enhance your experience with BlackBerry World 5. Type your review. To add a star rating, slide your finger to the left or right across the star icons. Download an update to an app or a game 1. On the BlackBerry World home screen, tap > My World > My Apps & Games. R D 2. At the top of the screen, if necessary, tap the Apps & Games drop-down list. 3. Tap Updates.
User Guide RIM Strictly Confidential Enhance your experience with BlackBerry World Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can't be deleted, and the delete icon will not appear on these app icons. Reinstall an app or game R D 1. On the BlackBerry World home screen, tap > My World > My Apps & Games. 2. At the top of the screen, if necessary, tap the drop-down list. 3. Tap Available.
User Guide RIM Strictly Confidential Keep current with Calendar Keep current with Calendar Spend less time managing schedules and tasks with a smartphone that anticipates what you need and handles the details for you. The Calendar even suggests attendees and show you their recent messages and social updates. R D You have some time to catch up on work at the airport while you are waiting for your return flight.You review your meetings for next week in the Calendar.
User Guide RIM Strictly Confidential Keep current with Calendar • To view events for a week, tap the tab in the lower-left corner. Tap see a more detailed view. • To view events for a month, tap the tab in the lower-left corner. Tap . Numbers on the calendar are sized depending on the number of events booked for the day: the bigger the number, the more you have planned for the day. • To go to today's date in any calendar view, tap . Try using the pinch gesture to zoom in and .
User Guide RIM Strictly Confidential Keep current with Calendar Invite people to an event R D If your account supports adding participants, then you can add participants to an event either while you're creating the event, or after. If you added a Microsoft Exchange work account, you can connect to the remote server to add people who aren't in your contact list. 1. While you're creating or changing an event, in the Participants section, tap the Invite field.
User Guide RIM Strictly Confidential Remember Remember R D Collecting and organizing tasks, notes, and more with the Remember app AF BlackBerry Remember is a productivity app for collecting, managing, and categorizing the information that you want to remember. With the Remember app, you can sort your information as entries in folders, categorize the entries with tags, record voice notes that are related to the entries, and add due dates to entries so that you don't forget to complete a task.
User Guide RIM Strictly Confidential Remember Add tags to an entry Tags help you to categorize your entries. For example, you can add the tag "recipe" to any entries containing recipes, and then filter your entries by that tag. R D 1. In the Remember app, tap an entry. 2. Tap > . AF Record a voice note 2. Tap . T 1. While you're adding or editing a Remember entry, tap 5. Tap Save. -C 3. Speak your voice note. 4. When you're finished, tap . .
User Guide RIM Strictly Confidential Legal notice Legal notice ©2013 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. R D Bluetooth is a trademark of Bluetooth SIG. HDMI is a trademark of HDMI Licensing, LLC. NFC is a trademark or registered trademark of NFC Forum, Inc.
User Guide RIM Strictly Confidential Legal notice R D CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF
User Guide RIM Strictly Confidential Legal notice SQR100-3 R D Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada AF Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada T AL TI EN D FI N O -C 73
