User's Manual

3. Type your voicemail access number and password.
After you have set up your voicemail, you can call your voicemail service from the Calls screen in the Phone app.
Tip: If you don't know your voicemail access number or password, contact your wireless service provider.
Using a visual voicemail service
Listen to a visual voicemail message
1. In the BlackBerry Hub or Phone app, tap a voicemail message.
2.
Tap The play icon .
Forward a visual voicemail message
1. In the BlackBerry Hub or Phone app, touch and hold a voicemail message.
2.
Tap The share icon .
Save a visual voicemail message
Your service provider's voicemail system might automatically delete messages after a certain period of time. If you don't
want a message to get automatically deleted, you can save it to your device.
1. In the BlackBerry Hub, or the Phone app, touch and hold a voicemail message.
2. Tap Save.
Change your visual voicemail greeting
Your voicemail greeting is the outgoing message that a caller hears before leaving a voicemail message. Depending on your
wireless service provider, this feature might not be supported.
1. In the Phone app, swipe down from the top of the screen.
2.
Tap The Settings icon .
3.
Tap the Voice Mail icon > Change Voicemail Greeting.
4. In the Greeting drop-down list, do one of the following:
• To play your phone number as your voicemail greeting, tap Phone Number.
• To play your name as your voicemail greeting, tap Name.
• To record a custom voicemail greeting, tap Personal Message.
User Guide Phone and voice
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