User's Manual
Table Of Contents
- Setup and basics
- New in this release
- Introducing your BlackBerry smartphone
- Your device at a glance
- What's different about the BlackBerry 10 OS?
- Notification icons
- Menu icons
- Setting up your device
- Using gestures
- Personalizing your device
- Device Switch
- Preparing to switch devices
- Switching from a BlackBerry device
- Switching from a device running BlackBerry Device Software 5 or BlackBerry 6
- Switching from a device running BlackBerry 7
- Using your BlackBerry ID to switch devices
- Switching from a BlackBerry 10 device
- Switching from an iPhone or Android device
- Transfer data using the Device Switch app
- Transfer data to a new device using BlackBerry Link on a computer
- Transfer data using a media card
- Transfer contact info using a SIM card
- Add an email account to your new device
- After you switch devices
- Troubleshooting: Device Switch
- BlackBerry ID
- Phone and voice
- Phone
- Notifications and ringtones
- About notifications
- Edit your notification profiles
- Add notification profiles to your device
- Add a notification profile to your quick settings
- Change your ringtone
- Change the volume of your notifications
- How do I turn off all sounds and ringtones except for calls?
- Customize notifications for a contact
- Customize notifications for an app
- Turn off all alerts
- Change the notification settings for Level 1 alerts
- View and respond to Instant Previews
- About Lock Screen Notifications
- Troubleshooting: Notifications and ringtones
- Voicemail
- BlackBerry Hub and email
- BlackBerry Hub and email
- Staying connected with the BlackBerry Hub
- Keyboard shortcuts: BlackBerry Hub
- Setting up and managing accounts
- BlackBerry Hub message list icons
- Viewing and searching messages
- Send email and messages from the BlackBerry Hub
- Managing messages
- Securing your email
- Secure email icons
- Navigating the BlackBerry Hub
- Customizing BlackBerry Hub settings
- Set an out-of-office reply
- Add a signature to an email account
- Change your default email address or calendar
- Download only partial text in email
- Change how messages are displayed in the BlackBerry Hub
- Restrict contacts in the BlackBerry Hub
- Change the order of accounts in the BlackBerry Hub
- Change which messages appear in the BlackBerry Hub
- Sync Microsoft Exchange contact folders
- Change options for text messages
- Change advanced settings for text messages
- Turn off cell broadcast messages
- Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub
- Make a phone call from the BlackBerry Hub
- About public warning messages
- Troubleshooting: BlackBerry Hub
- BBM
- joyn
- BlackBerry Hub and email
- Media
- Change the media volume
- Supported audio and video file extensions, formats, and codecs
- Troubleshooting: Media
- Camera
- Pictures
- Pictures icons
- Zoom in or out on a picture
- Pan a picture
- Editing pictures
- About automatic stories
- Add a picture to BlackBerry Story Maker
- Hide a picture from view
- View your pictures on a map
- Share a picture
- Take a screen shot of your device
- Organizing your pictures and albums
- Add a picture to the Favorites screen
- Supported picture file extensions
- Music
- Videos
- About BlackBerry Story Maker
- Media sharing
- About FM Radio
- Settings
- Customize your device settings
- Update your device software
- Battery and power
- Turn off your device
- Charge your device
- About wireless charging
- Battery and charging icons
- Check your battery power level
- Monitor the battery life, memory usage, CPU usage, and storage space on your device
- LED and battery notifications
- Using Battery Saving Mode
- How can I extend battery life?
- Device and battery safety
- Connections
- Check which wireless networks your device connects to
- Give your device a nickname
- Wireless connections icons
- Choosing a connection
- Turn on airplane mode
- Mobile network
- Wi-Fi connections
- Bluetooth connections
- Turn on Bluetooth technology
- Pair and connect with a Bluetooth enabled device
- Write your Bluetooth pairing infomation to an NFC tag
- Rename a paired or saved Bluetooth enabled device
- Disconnect from a paired Bluetooth enabled device
- Delete a saved Bluetooth enabled device
- Pairing your device with a car
- Let your car kit use your device's network credentials
- Allowing Bluetooth enabled devices to access your contacts
- Set how Bluetooth enabled devices access your accounts
- Automatically establish a Bluetooth connection when you turn on your device
- Supported Bluetooth profiles and services
- Troubleshooting: Bluetooth
- NFC
- USB connections
- Mobile Hotspot
- Internet tethering
- Connect your device to an external display
- Monitor your wireless data usage
- BlackBerry Keyboard and typing
- Using BlackBerry Keyboard gestures
- Use a keyboard shortcut key
- Create or change a keyboard shortcut
- Typing on the BlackBerry Keyboard
- Change Keyboard, input, or typing settings
- Type faster with automated assistance settings
- Select text using the BlackBerry Keyboard
- Cut, copy, and paste text
- Delete text using the BlackBerry Keyboard
- Selecting word suggestions that appear while you type
- Spell check
- Creating custom text shortcuts
- Clear the learned words list
- Change or delete a text shortcut
- Typing using voice dictation
- Language
- Keyboard input methods
- Screen display
- Accessibility
- Media cards and storage
- Using your device with BlackBerry Link
- Applications and features
- Organizing your apps
- About the BlackBerry Assistant
- Calendar
- About the Calendar app
- Keyboard shortcuts: Calendar app
- Subscribe to a public calendar on your device
- View your events
- Find email and files associated with an event
- Create an event in the Calendar app
- Add a task to the Calendar app
- Hide a calendar
- Change or delete an event
- Change the snooze time for a calendar reminder
- Create a follow-up meeting
- Join a conference call from a meeting reminder
- Save conference call details in the Calendar app
- Add WebEx details to an event
- Send an "I will be late" message
- Share a file with meeting participants
- Customizing Calendar app settings
- Troubleshooting: Calendar app
- Contacts
- About the Contacts app
- Keyboard shortcuts: Contacts
- Adding contacts to the Contacts app
- Contact views
- Changing contacts in the Contacts app
- Create a contact group in the Contacts app
- Add a contact to your favorites
- Contact someone
- Set a custom ring tone for a contact
- Search for a contact
- Filtering contacts
- Sort your contacts in the Contacts app
- Share a contact
- Troubleshooting: Contacts
- Clock
- BlackBerry World
- About BlackBerry Guardian
- Android apps
- Maps and GPS
- BlackBerry Maps icons
- Search for a place or an address on a map
- Pin a place on a map
- Get directions
- My places
- Changing settings for Maps
- About location services
- Turn on or turn off location services
- Change location permissions for apps
- Turn on or turn off location-based ads
- Turn on or turn off traffic data
- About the compass
- Get a compass reading
- Point the compass to true north or to magnetic north
- Troubleshooting: Compass
- Browser
- The Smart Tags application explained
- File Manager
- Calculator
- Productivity and work
- Switch between your personal space and work space
- About BlackBerry Balance and your work space
- Lock your work space
- Change your work space password
- Delete your work space
- Does my device have BlackBerry Balance?
- How do I set up BlackBerry Balance?
- What content is in my work space and my personal space?
- Can I use personal apps on my work's network?
- Where is my picture that I just took?
- What happens to my device data if I leave my organization?
- Troubleshooting: Work space and BlackBerry Balance
- BlackBerry Blend
- Remember
- Collecting and organizing tasks, notes, and more with the Remember app
- Adding a folder, task list, or an entry to the Remember app
- Changing a folder, task list, or entry in the Remember app
- Delete a folder, task list, or entry in the Remember app
- Viewing and searching your entries in the Remember app
- Troubleshooting: Remember app
- Documents To Go
- Print To Go
- BlackBerry World for Work
- BlackBerry Enterprise IM
- BlackBerry Enterprise IM for Cisco
- BlackBerry Bridge
- BlackBerry Travel
- BlackBerry Work Drives
- Connect to Salesforce
- Adobe Reader
- Connect to Microsoft OneDrive
- Connect to Dropbox
- Box for BlackBerry 10
- Security and backup
- Passwords and locking
- BlackBerry Protect
- Security settings
- Password Keeper
- Transfer password records
- Store password records in the cloud
- Manage password records
- Use a password record to log in to a website
- Create a password record by sharing a web address or text
- Change the Password Keeper password
- Lock Password Keeper
- Search Password Keeper
- Create security questions and answers
- Scan passwords for security risks
- Prevent password and username copying
- Hide or show passwords in Password Keeper
- Change the criteria for generating passwords
- Legal notice
Geotag your pictures
When you geotag the pictures you take with your BlackBerry device, you add your GPS location to your pictures. Adding
this information allows your device to generate automatic stories that are organized by the location where you took the
pictures.
Note: The GPS information used to generate automatic stories isn't shared with anyone else.
1.
In the Camera app, tap The More Actions icon > Settings.
2. Turn on the Geotag Pictures switch.
Troubleshooting: Camera
If you are having trouble using the camera on your BlackBerry device, you can consult the troubleshooting topics included
below.
I can't turn on the flash or use the video light
Try the following actions:
• There might not be enough battery power left to use the flash or video light. Charge your BlackBerry device and try
again.
• The flash might still be charging. Wait a moment and then try again.
• Make sure you're using the rear-facing camera.
• Make sure you aren't using Time Shift, HDR, Panorama, or Burst modes. These modes don't use the flash.
I can't take a picture or record a video
Try the following:
• Delete old media files to free up storage space and try again.
• Make sure that neither the camera or the video camera is in use by another application. Close any applications that
might be using the cameras, and try again.
I can't save pictures or videos to my media card
Try one of the following:
• Delete old media files to free up storage space and try again.
• Insert a different media card.
• In the File Manager app, browse to your media card. Make sure that the Camera folder exists and is available. If
necessary, create a new folder called Camera.
User Guide Media
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