User Guide STRICTLY CON BlackBerry XX Smartphone FIDENTIAL
FIDENTIAL STRICTLY CON Published: 2014-05-28 SWD-20140528085223524
STRICTLY CON Contents Setup and basics........................................................................................................................................... 6 New in this release......................................................................................................................................... 6 Your device at a glance..................................................................................................................................
Supported audio and video file extensions, formats, and codecs................................................................... 78 Troubleshooting: Media............................................................................................................................... 79 STRICTLY CON Camera........................................................................................................................................................80 Pictures..........................................
Calculator.................................................................................................................................................. 212 BlackBerry Virtual Expert........................................................................................................................... 213 STRICTLY CON Productivity and work.................................................................................................................................
User Guide BlackBerry Strictly Confidential Setup and basics Setup and basics F STRICTLY CON New in this release Introducing BlackBerry 10 OS version 10.2.1 This software update introduces great new features to help you be more productive, and more in control. Discover more ways to prioritize your communications, read web content offline, customize menus, download Android apps, and monitor the battery power level so you can be more productive for longer.
User Guide BlackBerry Strictly Confidential Setup and basics The Phone icon Phone STRICTLY CON You can answer a call on your device by touching and holding the circle at the bottom of the screen and sliding your finger to the left. Slide your finger to the right to decline a call. You can assign speed dial keys to your contacts and call them directly from the home screen, and you can make calls by typing the contact's name.
User Guide BlackBerry Strictly Confidential Headset jack Lock screen (Press); Power on/off (Press and hold); Reset (Press and hold for 10 seconds) Notification LED Front camera Volume up Mute (Press); Voice Control (Press and hold) Volume down Unified Connector (supports USB and HDMI) F STRICTLY CON 1. 2. 3. 4. 5. 6. 7. 8.
User Guide BlackBerry Strictly Confidential Setup and basics STRICTLY CON How do I change my settings and options? Do any of the following: • To find the settings and help for an app, swipe down from the top of the screen. BlackBerry device showing a directional arrow starting from above the top of the screen and moving downward. Shows the gesture to see the settings. • To find the settings for the device, swipe down from the top of screen. Tap The Settings icon. Settings.
User Guide BlackBerry Strictly Confidential Setup and basics To decline a call, touch and hold the circle at the bottom of the screen and slide your finger to the right. Release your finger from the screen once the circle covers The decline a call icon . STRICTLY CON Incoming call slider showing a directional arrow moving from the center of the slider to the decline a call icon on the right side of the slider. Shows the decline a call gesture.
User Guide BlackBerry Strictly Confidential Setup and basics 2. Release your finger from the screen. A menu with text editing options appears. 3. Tap an option. STRICTLY CON Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it. Text editing menu showing cut, copy, select all, format selection, paste, and select icons. Insert the cursor 1. Tap a word or text field to show the cursor. 2.
User Guide BlackBerry Strictly Confidential Setup and basics STRICTLY CON Where can I find my device info and passwords? Where can I find my PIN? In BBM, tap your profile picture. On your profile page, your PIN appears under your barcode. In an email or text message, you can also type mypin to display your PIN. How do I find my own phone number? On the home screen, tap the Phone icon.
User Guide BlackBerry Strictly Confidential Setup and basics STRICTLY CON Notification icons The notification icons show you that you have new or unopened items for your accounts in the BlackBerry Hub. When you have a new item, the New item indicator appears on the notification icon. You can peek at your notification icons by sliding your finger up from the bottom of the screen from anywhere on the device.
User Guide BlackBerry Strictly Confidential Setup and basics Icon Description The Share icon Share an item, such as a picture, with someone STRICTLY CON The Reply icon Reply to an email The Reply All icon Reply to all recipients of an email The Forward icon Forward an email The Voice Note icon Record a voice note The New Entry icon Add a new entry in the Remember app The Add entry icon Add a new entry in the Calendar app Setting up your device To set up your BlackBerry device, you need a
User Guide BlackBerry Strictly Confidential Setup and basics STRICTLY CON Insert a media card 1. With the back of your BlackBerry device facing you, use the indentation on the top of the device to pull the top part of the cover toward you. BlackBerry device showing the notch to access the slot for the media card. 2. With the metal contacts facing away from you, insert the media card into the left slot. BlackBerry device showing where to insert the media card.
User Guide BlackBerry Strictly Confidential Setup and basics STRICTLY CON Insert a media card Tip: You can insert or remove a media card while your BlackBerry device is turned on. You don't need to turn off or restart your device. A media card (microSD card) is optional. If a media card is included, it might already be inserted. Using gestures Take a moment to check out how to navigate your BlackBerry device using these touch screen gestures.
User Guide BlackBerry Strictly Confidential Setup and basics STRICTLY CON BlackBerry device showing a directional arrow starting from below the screen and moving in an arc toward the right side of the screen. Shows the gesture to view the BlackBerry Hub. Tip: Keep your finger on the screen while you peek at the BlackBerry Hub. To go back to what you were doing, slide your finger back down. Show the menus You can find features, options, and help by exploring the menus.
User Guide BlackBerry Strictly Confidential Setup and basics BlackBerry device showing a directional arrow moving upward. Shows the gesture to scroll. STRICTLY CON • To move between the BlackBerry Hub and your apps, slide your finger left and right. BlackBerry device showing a directional arrow moving to the left. Shows the gesture to move between the BlackBerry Hub and your apps.
User Guide BlackBerry Strictly Confidential Setup and basics BlackBerry device showing two directional arrows moving apart from each other. Shows the gesture to zoom in. • To zoom out, slide your fingers together. STRICTLY CON BlackBerry device showing two directional arrows moving towards each other. Shows the gesture to zoom out. Advanced interactions Move items from one place to another 1. On the home screen, touch and hold the app you want to move. 2.
User Guide BlackBerry Strictly Confidential Setup and basics STRICTLY CON Customize your device settings,97 Customize your Quick Settings,97 Download and buy apps, games, music, and videos,187 Downloading and installing Android apps on your BlackBerry device,189 Move an app icon around the home screen,163 Change your notifications or ring tones,38 Change your font size,147 Set a picture as your wallpaper,147 Set an alarm,181 Bookmark a favorite webpage,199 Add a signature to an email account,69 Find cus
User Guide BlackBerry Strictly Confidential • • Setup and basics Switching from a BlackBerry device that has BlackBerry Protect installed? You can use BlackBerry Protect to transfer supported data, such as contacts, from your current device's backup file to your new device. Switching from an iPhone or Android device? You can download the device switch app from BlackBerry World.
User Guide BlackBerry Strictly Confidential Setup and basics STRICTLY CON Transfer data to a new device using a computer and BlackBerry Link If your current BlackBerry device is running BlackBerry Device Software 5.0 or later, you can use BlackBerry Link to transfer supported data and settings such as device settings, phone history, media files, browser bookmarks, and so on to your new BlackBerry 10 device. This feature is designed to move personal data but not work data. 1.
User Guide BlackBerry Strictly Confidential Setup and basics Note: Email accounts and unsupported applications aren't transferred to your new device. You can set up your email accounts on your new device in the BlackBerry Hub. To download applications that weren't transferred to your new device, visit the BlackBerry World storefront. STRICTLY CON Transfer data to a new device using BlackBerry Protect To use this feature, the BlackBerry Protect app must be installed on your previous BlackBerry device.
User Guide BlackBerry Strictly Confidential Setup and basics STRICTLY CON After you switch devices For information about returning your previous device to BlackBerry for recycling and safe disposal, visit www.blackberry.com/recycling. The recycling and trade-up program is only available in certain areas. Restoring BBM The first time that you open BBM, you are prompted for your BlackBerry ID.
User Guide BlackBerry Strictly Confidential Setup and basics Some of the data from my previous device isn't on my new device STRICTLY CON The type of device you transferred data from and the version of device software on your previous device determines what data can be transferred to your new device. For a list of the type of data that is transferred, visit www.blackberry.com/ deviceswitch. Try any of the following: • • • • Check that your personal email accounts have been set up.
User Guide BlackBerry Strictly Confidential Setup and basics BlackBerry ID, you can manage apps that you downloaded from the BlackBerry World storefront and download the apps when you switch devices. You should sign in with the same BlackBerry ID on all of your BlackBerry devices. STRICTLY CON If you previously created a BlackBerry ID, you must use it when you set up your new device instead of creating a new BlackBerry ID. You can log in to both a tablet and smartphone using the same BlackBerry ID.
User Guide BlackBerry Strictly Confidential Setup and basics STRICTLY CON Tutorial: Signing in with a BlackBerry ID on a BlackBerry 10 device This tutorial provides you with the opportunity to see and then practice signing in with a BlackBerry ID on a BlackBerry 10 device. Note: This tutorial is available in English only. Start the tutorial http://docs.blackberry.
User Guide BlackBerry Strictly Confidential Setup and basics STRICTLY CON Why do I need to re-enter my BlackBerry ID password? After a certain amount of time, if you aren't actively using the app or service that supports BlackBerry ID, you might be prompted to re-enter your password. For example, you might be prompted to re-enter your BlackBerry ID password before you download apps from the BlackBerry World storefront.
User Guide BlackBerry Strictly Confidential Setup and basics Start the troubleshooting wizard http://docs.blackberry.com/troubleshootingwizard/en FIDENTIAL STRICTLY CON Note: This troubleshooting wizard is available in English only.
User Guide BlackBerry Strictly Confidential Phone and voice Phone and voice STRICTLY CON Phone basics While on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making another call. You can also open the dial pad, make notes while on a call, and move a call to BBM Video. Make a call 1. In the Phone app, tap The Dial pad icon . 2. Dial a number. 3. Tap Call. Tip: To make a call on the home screen, type a contact name or phone number.
User Guide BlackBerry Strictly Confidential Phone and voice Use Reply Now to send a message to a caller STRICTLY CON You will never have to excuse yourself from a meeting or conversation to answer the phone again. With the Reply Now feature, you can send a caller a brief message instead of answering an incoming call. By default, if the caller is a BBM contact, the Reply Now message is sent as a BBM message. If the caller isn't a BBM contact, the Reply Now message is sent as a text message.
User Guide BlackBerry Strictly Confidential Phone and voice Answer a second call while already on a call STRICTLY CON 1. 2. If you're using the call waiting feature, when you receive a call while already on a call, you can do one of the following: • To put the first call on hold and answer the second call, tap Answer. • To end the first call and answer the second call, touch and hold Answer. Tap Drop. To merge both calls and start a conference call, tap Merge .
User Guide BlackBerry Strictly Confidential 3. Phone and voice Do any of the following: Set the Answer a Call by Removing Device From Holster switch to On. • Set the End Call by Putting Device Back in Holster switch to On. STRICTLY CON • Automatically answer a call when a headset is connected 1. In the Phone app, swipe down from the top of the screen. 2. Tap Settings > Bluetooth. 3. Set the Automatically Answer a Call When Connected to a Headset switch to On.
User Guide BlackBerry Strictly Confidential Phone and voice Add a contact to your keyboard speed dial list STRICTLY CON 1. In the Phone app, swipe down from the top of the screen. 2. Tap The Settings icon > Keypress Speed Dial. 3. Press the key on your keyboard that you want to associate with the contact. 4. Tap the contact that you want to associate with the key on your keyboard.
User Guide BlackBerry Strictly Confidential Phone and voice STRICTLY CON Turn on or turn off call waiting Depending on your wireless service provider, this feature might not be supported. 1. In the Phone app, swipe down from the top of the screen. 2. Tap Settings > Call Waiting. 3. Tap the Call Waiting switch. Set up call forwarding Depending on your wireless service provider, this feature might not be available. 1. In the Phone app, swipe down from the top of the screen. 2.
User Guide BlackBerry Strictly Confidential Phone and voice To prevent the Reply Now icon from appearing when you receive an incoming call, set the Reply Now switch to Off. STRICTLY CON Show or hide your number on outgoing calls Depending on your wireless service provider, this feature might not be supported. 1. In the Phone app, swipe down from the top of the screen. 2. Tap Settings > Show my Number. 3. Set the Allow My Number to Appear When Calling switch to On.
User Guide BlackBerry Strictly Confidential Phone and voice Tap OK. 6. Tap Edit List. 7. Type a name and phone number. STRICTLY CON 5. View your call summary If you're concerned about your wireless voice usage, you can monitor the time you have spent on the phone on the Call Summary screen. 1. In the Phone app, swipe down from the top of the screen. 2. Tap Settings > Call Summary. To reset the call times on your Call Summary screen, tap Clear call summary . Find your own phone number 1.
User Guide BlackBerry Strictly Confidential Phone and voice STRICTLY CON Troubleshooting: Phone I can’t put a call on hold to answer an incoming call While on a call, if you answer an incoming call from a different app, your first call might be disconnected instead of being put on hold. For example, while on a phone call, if you answer an incoming BBM Voice call, your current phone call ends. A message appears on your device to notify you that answering another call will end your current call.
User Guide BlackBerry Strictly Confidential Phone and voice STRICTLY CON Turn off all sounds and ring tones except for calls 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Notifications. 3. In the Mode drop-down list, tap Phone Calls Only. Tip: To turn on the ring tone for calls while your BlackBerry device is in bedside mode, in the Clock app, swipe down from the top of the screen. Tap The Clock Settings icon .
User Guide BlackBerry Strictly Confidential Phone and voice 5. Change the Sound, Tone, Vibrate, LED, or Instant Previews settings. 6. Tap The Back icon until the Notifications screen appears. STRICTLY CON Turn off all notifications and ring tones 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Notifications. 3. In the Mode drop-down list, tap All Alerts Off.
User Guide BlackBerry Strictly Confidential Phone and voice Respond directly to Instant Previews STRICTLY CON You can use the Instant Previews feature to reply to your BBM and text messages without leaving the app that you're currently in. While you're responding to a preview, incoming messages outside of the current conversation aren't displayed as Instant Previews notifications. 1. To respond to Instant Previews, tap Reply . 2. Press any key on the keyboard.
User Guide BlackBerry Strictly Confidential Phone and voice My device doesn't ring or vibrate when I receive a call or message STRICTLY CON Try the following actions: • • On the home screen, swipe down from the top of the screen. Verify that Silent Mode isn't turned on. If you created a custom alert for a contact, in the Contacts app, tap a contact. Verify that the Volume setting isn't set to Silent and that the Vibration setting isn't set to Off.
User Guide BlackBerry Strictly Confidential Phone and voice In the Phone app, swipe down from the top of the screen. 2. Tap Settings > Voicemail. 3. Type your voicemail access number and password. STRICTLY CON 1. After you have set up your voicemail, you can call your voice mail service from the Calls screen in the Phone app. Using a visual voicemail service Listen to a visual voicemail message 1. In the BlackBerry Hub or Phone app, tap a voicemail message. 2. Tap Play .
User Guide BlackBerry Strictly Confidential Phone and voice Change your visual voicemail password STRICTLY CON Depending on your wireless service provider, this feature might not be supported. 1. In the Phone app, swipe down from the top of the screen. 2. Tap Settings > Voice Mail . 3. Tap Change Password. Prevent visual voicemail messages from downloading while you are roaming Depending on your wireless service provider, this feature might not be supported. 1.
User Guide BlackBerry Strictly Confidential Set reminders. Change your Facebook status or post a tweet. Save notes and memos in BlackBerry Remember. Set an alarm. STRICTLY CON • • • • Phone and voice 1. 2. To open the Voice Control app, do one of the following: • On the home screen, tap the Voice Control icon. • Press and hold the Mute key on the right side of your device. After the beep, say a command.
User Guide BlackBerry Strictly Confidential 2. Phone and voice After the beep, say your search terms and specify that you want to search the Internet. For example, "search the Internet for custom cars." STRICTLY CON Ask a question using the Voice Control app You can ask a variety of questions using the Voice Control app. If your question can't be answered, you'll have the option of searching the Internet for your question. 1.
User Guide BlackBerry Strictly Confidential 3. Phone and voice Tap Enable Dictation. Once you turn on voice dictation, when your keyboard appears, tap the Microphone key to begin voice dictation. STRICTLY CON Set an alarm using the Voice Control app 1. To open the Voice Control app, press and hold the Mute key on the right side of your BlackBerry device. 2. After the beep, say "Set an alarm" and the time that you want to set the alarm for.
User Guide BlackBerry Strictly Confidential Phone and voice 1. To open the Voice Control app, press and hold the Mute key on the right side of your BlackBerry device. 2. After the beep, say "Make a note" and say what you want your note to contain. For example, "Make a note to call Mom." STRICTLY CON Check your wireless coverage status using the Voice Control app 1. To open the Voice Control app, press and hold the Mute key on the right side of your BlackBerry device. 2.
User Guide BlackBerry Strictly Confidential 3. Phone and voice In the Voice recognition mode drop-down list, tap Voice Dialing Only or Voice Recognition. STRICTLY CON Change your voice response settings When you say commands, you can set the Voice Control app to respond to you and confirm your command or ask for the next command. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings Settings > Voice Control. 3.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email BlackBerry Hub and email STRICTLY CON BlackBerry Hub and email The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages, or BBM chats all in the same place.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email STRICTLY CON Keyboard shortcuts: BlackBerry Hub In the list of messages Compose a message Press C Search the BlackBerry Hub Press S Go to the next unread message in the list Press U Move to the top of your list of messages and notifications Press T Move to the bottom of your list of messages and notifications Press B In a message Reply to a message Press R Reply all to a message Press L Forward a message Press F Flag a
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Tutorial: Setting up a Facebook account on a BlackBerry 10 device STRICTLY CON This tutorial provides you with the opportunity to see and then practice setting up a Facebook account on a BlackBerry 10 device. Note: This tutorial is available in English only. Start the tutorial http://docs.blackberry.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email 2. Tap The Settings icon Settings > Accounts. 3. If you already added an account to your device, tap The Add Account icon to add another account. STRICTLY CON Add an email account 1. On the Add Account screen, tap Email, Calendar and Contacts. 2. Enter the email address. 3. Tap Next. 4. Enter the password for the account. 5. Tap Next. 6.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Setting up work accounts STRICTLY CON Add a work account supported by BlackBerry Enterprise Service 10 If your organization uses BlackBerry Enterprise Service 10, you can add your work account to your device and take advantage of features like BlackBerry Balance.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Add an IBM Notes Traveler email account STRICTLY CON Make sure you know the following from your administrator or email service provider: • • Your username and work network password Server address When you add an IBM Notes Traveler email account, messages, calendar events, contacts, tasks, and notes associated with the account are synced with your BlackBerry device. 1.
User Guide BlackBerry Strictly Confidential • • BlackBerry Hub and email The email address associated with the account The server address for the account STRICTLY CON You can add a CalDAV or CardDAV account to sync calendar events or contacts, respectively. 1. In the Add Account screen, tap The Advanced icon > CalDAV or CardDAV. 2. Enter the account information. 3. Tap Done.
User Guide BlackBerry Strictly Confidential • If you're trying to add a work account supported by BlackBerry Enterprise Service 10, make sure that you have an activation password from your administrator. If you're trying to add an email account supported by Microsoft Exchange ActiveSync, contact your administrator or email service provider to find out if you need to change any settings for the account.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email STRICTLY CON Viewing and searching messages You can view all of your messages and notifications in the Hub view in the BlackBerry Hub. Or, you can view messages for a specific account type or message type. You can search for a specific message, or customize your view so that you see only the messages and notifications that are important to you.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email STRICTLY CON Filter your search by priority, unread messages, flagged messages, or messages with attachments 1. In the BlackBerry Hub, tap The Search icon . 2. Leave the Search field empty and tap The Advanced Search icon . 3. Tap Priority, Unread, Flagged, Received, or Attachment. 4. Tap The Advanced Search icon again. To see all of your messages again, tap Cancel at the top of the screen.
User Guide BlackBerry Strictly Confidential 3. BlackBerry Hub and email Tap OK. STRICTLY CON Change the types of messages that are marked as priority By default, if the sender of a message has the same last name as you or if a message is marked with high importance, then those messages are included in the BlackBerry Priority Hub. You can turn off each of these settings. 1. In the BlackBerry Hub, tap The more actions icon > The Settings icon > Priority Hub. 2.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Tip: You can also filter attachments by a specific account. In the BlackBerry Hub, tap The Hub icon in the bottom left corner. Tap an account. Tap The Attachments icon . STRICTLY CON Download attachments in a message You can download attachments in an email message one at a time or all at once, depending on your needs. • • In a message with one attachment or to download one attachment at a time, tap an attachment.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email • For text messages, type a contact name or a phone number. • For BBM and other chat messages, select a contact from the list. Type your message. 5. Tap Send or the Enter key. STRICTLY CON 4. Reply to or forward an email In an email, do one of the following: • To reply to the email, tap Reply . • To reply to all recipients of the email, tap Reply All . • To forward the email, tap Forward .
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email • To add the recipient to your Contacts, tap The Add to Contacts icon . STRICTLY CON Compose an email in plain text format You can reduce the size of email messages or email threads by switching from HTML format to plain text format. 1. In an email, tap The More icon . 2. Tap The Plain Text icon .
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email File an email In the BlackBerry Hub, touch and hold an email. 2. Tap File . 3. Tap a folder. STRICTLY CON 1. Add, rename, or delete an email folder In the BlackBerry Hub, tap the drop-down list at the top of the screen. • To add a folder, touch and hold the folder that you want to use as the parent folder. Tap Add Folder . Type a name for the folder. Tap OK. • To rename a folder, touch and hold the folder. Tap Rename Folder .
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email 1. In the BlackBerry Hub, at the top right corner of the screen, tap The Quick Actions icon . 2. Do any of the following: To delete a message, tap • To file a message, tap , and choose a location. • To flag a message, tap . STRICTLY CON • Mark a message as read or unread In the BlackBerry Hub, do one of the following: • To mark a message as read, touch and hold the message.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Set up S/MIME-protected messaging STRICTLY CON You need to store a private key and certificate on your BlackBerry device to send signed or encrypted email messages using S/MIME-protected messaging. You can store a key and certificate by importing the files from a work email message. Your BlackBerry device supports keys and certificates in the following file formats and file name extensions: • • • PEM (.pem, .cer) DER (.der, .
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Update secure email settings STRICTLY CON You can change the default email security used for messages you send. For example, if you use S/MIME to protect your messages, you can send clear-signed messages that can be opened by any email application, or opaque-signed messages that can be opened only by email applications that support encryption. 1. In the BlackBerry Hub, tap More actions > The Settings icon > Secure Email. 2.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email 1. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications. 2. Slide your finger to the right to peek at the BlackBerry Hub. To fully open the BlackBerry Hub, continue sliding your finger to the right. • To return to what you were doing, slide your finger back to the left and down.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Add a contact from the BlackBerry Hub STRICTLY CON 1. In the BlackBerry Hub, touch and hold a message. 2. Tap The Add to Contacts icon . • To add the contact to an existing contact entry (for example, to add a new email address for a contact), tap a contact from the list. • To add the contact as a new contact, tap The Add icon . 3. Tap Save.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Change your default email address or calendar STRICTLY CON When you share something (for example, a picture or a website) by email or when you compose a new email, your BlackBerry device sends the email from your default email address. When you add an event to your calendar or send a meeting invitation, your device adds the event to your default calendar. 1. On the home screen, swipe down from the top of the screen. 2.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email 2. Tap The Sort icon . 3. Touch and hold an account, then slide your finger up or down to change where the account appears in the list of accounts in the Account Tab. STRICTLY CON 4. To save your changes, tap The Done icon . Change which messages appear in the BlackBerry Hub You can choose to hide messages for some accounts, so they don't appear in the Hub Tab in the BlackBerry Hub.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Turn off cell broadcast messages STRICTLY CON Your service provider might send you cell broadcast messages when you're using your BlackBerry device in certain geographical locations (for example, to tell you about local weather conditions). There is no charge associated with these messages, but you can turn off them off if you'd rather not see them. In the BlackBerry Hub, tap The more actions icon > The Settings icon > Cell Broadcast.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email 1. In the BlackBerry Hub, tap More actions > Settings > Emergency Alerts. 2. Set the switch beside a type of public warning to Off. STRICTLY CON Troubleshooting: BlackBerry Hub Troubleshooting wizard: I'm having problems using email The troubleshooting wizard guides you through a series of questions and tasks that are intended to help you solve your email issue. Start the troubleshooting wizard http://docs.blackberry.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email I can't see the recipients for a message STRICTLY CON To see the other recipients of a message and the account that you received the message in, in the message, at the top-right corner of the screen, tap the arrow. I can't send or forward a text message You might not be able to forward an SMS or MMS message if the content of the message includes copyright-protected information.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email STRICTLY CON LinkedIn You can use the LinkedIn app on your BlackBerry device to stay connected with your colleagues. Send messages, share updates, add connections, and more. For more information on the LinkedIn for BlackBerry devices app, see the LinkedIn User Guide. joyn With joyn, you can chat, call, send pictures, and share videos with your friends and contacts who aren’t using a BlackBerry 10 device.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email At the bottom of a joyn chat, tap The More actions icon > Create Group. 2. Tap + to add another contact. Repeat this step for each contact you want to add. 3. If needed, type a chat subject. 4. Type your message. 5. Tap Send. STRICTLY CON 1. Delete a joyn chat On a chat screen, tap The more actions icon > The Delete icon . Call a joyn contact 1. In the Phone app, tap The Contacts icon . 2.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email In the BlackBerry Hub, tap The more actions icon > The Settings icon . 2. Tap joyn. 3. Tap Blocked users. 4. Type the phone number or name of the joyn contact you want to block. STRICTLY CON 1. To unblock a contact, tap Unblock beside the contact's name. Turn on joyn while roaming Check with your wireless service provider to find out what roaming fees or charges might apply.
User Guide BlackBerry Strictly Confidential Media Media STRICTLY CON Change the media volume When music is playing, do any of the following: • To increase the volume, press the Volume Up key on the right side of your BlackBerry device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the Mute key on the right side of your device. To turn off mute, press the Mute key again.
User Guide BlackBerry Strictly Confidential Media File extension Supported video codec(s) Supported audio codec(s) MPEG H.263, H.264, MPEG-4 AAC, MPEG-3, PCM STRICTLY CON WMV WMV 9 WMA AAC — AAC AMR — AMR FLAC — FLAC, Vorbis M4A — AAC MIDI — MIDI MKA — AAC, MP3, PCM MP3 — MPEG-3 OGG — FLAC, Vorbis QCP — QCELP SPMID — SP-MIDI WAV — PCM, GSM WMA — WMA 9, WMA 10 For information about media file extensions, formats, and codecs for your device, visit www.blackberry.
User Guide BlackBerry Strictly Confidential Media STRICTLY CON Camera You can use the Camera on your BlackBerry device to take high-quality pictures and videos. You can change the capture and camera settings to capture that perfect moment, even in adverse conditions. Time Shift mode makes it easy to take group pictures in which everyone looks their best. Camera app at a glance Taking pictures and recording videos Take a picture 1. 2. Make sure that The camera icon is selected.
User Guide BlackBerry Strictly Confidential Media Turn on autofocus lock STRICTLY CON You can use the autofocus lock on your BlackBerry device to take multiple pictures and videos without having to wait for the focus to adjust between takes. When the focus box turns green, touch and hold inside of the focus box. The autofocus lock icon appears in the focus box when autofocus is set.
User Guide BlackBerry Strictly Confidential Media Take the best picture possible using Time Shift mode STRICTLY CON 1. Make sure The Time Shift icon is selected. 2. Take a picture and keep the camera steady until the picture appears. 3. Move the slider at the bottom of the screen back and forth until you find the best picture. 4. Tap The Save icon . Replace a person's expression using Time Shift mode 1. Make sure Time Shift mode is selected. 2. Take a picture. 3.
User Guide BlackBerry Strictly Confidential Icon Media Description STRICTLY CON or video camera and takes a single picture or video at a time. The Stabilization mode icon. Stabilization This mode is available for the camera and video camera. Stabillization mode can reduce the blurriness caused by camera movement when taking pictures and recording videos. The Burst mode icon. Burst This mode is available for the camera. Burst mode allows you to take multiple pictures quickly.
User Guide BlackBerry Strictly Confidential Description The Night scene mode icon Night STRICTLY CON Icon Media The Beach or Snow scene mode icon This mode is available for the camera, video camera, and Time Shift mode. This mode is useful when taking pictures and videos in areas with low light. Beach or Snow This mode is available for the camera, video camera, and Time Shift mode. This mode can help to compensate for the light levels of the bright sand or snow in a picture or video.
User Guide BlackBerry Strictly Confidential Media I can't save pictures or videos to my media card STRICTLY CON Try one of the following: • • • • Delete old media files to free up storage space and try again. Insert a different media card. In the File Manager app, browse to your media card. Make sure that the Camera folder exists and is available. If necessary, create a new folder called Camera. In the File Manager app, browse to your media card. Check if there are any other files called Camera.
User Guide BlackBerry Strictly Confidential Media Pan a picture STRICTLY CON 1. Zoom in to a picture. 2. Drag your finger around the screen. Doing more with your pictures and picture albums You can do more with your pictures and picture albums such as view them as a slideshow, delete them, send or share them with friends, and so on. You can also view properties of your pictures and picture albums, including size, name, and date taken.
User Guide BlackBerry Strictly Confidential Media STRICTLY CON Organizing your pictures and albums You can organize your pictures into albums using the folder structure in File Manager. Create an album With albums, you can organize your pictures into folders based on events, people, dates, or any other category you can think of. 1. On the home screen, tap the File Manager icon. 2. Tap the folder that you want to create your album in. 3. Tap The more actions icon > The Add Folder icon . 4.
User Guide BlackBerry Strictly Confidential • Media WBMP STRICTLY CON For information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and click Smartphones > BlackBerry Smartphones > Supported Media. Music You can use the Music app on your BlackBerry device to play and organize your music, and create playlists.
User Guide BlackBerry Strictly Confidential Media Tip: After you shuffle your music, to see what's playing next, tap The More icon > The Now Playing icon . Tap the cover art. STRICTLY CON Repeat a song or your music list To repeat your current music list, tap The More icon > The Now Playing icon > The repeat icon . Tap The repeat icon again to repeat the song that's currently playing.
User Guide BlackBerry Strictly Confidential Media STRICTLY CON Organize your music on the Now Playing screen You can organize your music without having to create a playlist. Suddenly feel the urge to listen to your favorite song next? Take advantage of the ability to add music to and change the order of your music on the Now Playing screen. Add music to the Now Playing screen While another song is playing, touch and hold a song, album, or playlist.
User Guide BlackBerry Strictly Confidential Media STRICTLY CON Music shortcuts Want to control your music faster and easier when you're in the Music app? Try some of the tips and shortcuts below. • • • To quickly skip songs, turn on the Music Shortcuts. On the home screen, swipe down from the top of the screen. Tap Settings Settings > Main Volume. Set the Music Shortcuts switch to On. To skip songs, press and hold the Volume Up key or Volume Down key.
User Guide BlackBerry Strictly Confidential Media Play or pause a video STRICTLY CON 1. Open a video. 2. To show the video controls, tap the screen. 3. Tap The play icon or The pause icon . Change the video display size You can change the display size of the video that you're watching on your screen. 1. To show the video controls, tap the screen. 2. Tap the icon in the upper-right corner of the screen until the video is the size that you want.
User Guide BlackBerry Strictly Confidential • • Media STRICTLY CON Play on: In the Music, Pictures, and Video apps, use the Play on feature to automatically play or view a file on a selected DLNA Certified device. Media Sharing: In the Media Sharing settings, if you selected a DLNA Certified device or a Miracast device to share media files with, the device that you selected will be able to wirelessly access your media files. Tip: For more information about DLNA Certified devices, visit www.dlna.org.
User Guide BlackBerry Strictly Confidential Media STRICTLY CON Games Connect with friends while discovering new games with Games for BlackBerry 10. You can also add favorite games and customize your Games profile. Keyboard shortcuts: Games Go to the next section in the setup wizard Press N Go to the previous section in the setup wizard Press P Go to the top of a list Press T Go to the bottom of a list Press B Scroll down a list by one screen length Press The space key .
User Guide BlackBerry Strictly Confidential Media STRICTLY CON Invite a friend to the Games app You can add friends to the Games app to view the games they're playing, compare your high scores, and recommend games. Note: The games you play and the awards you receive can only be viewed on your Games app timeline by your gaming friends; they won't appear anywhere else. Do any of the following: • In your timeline, tap a player.
User Guide BlackBerry Strictly Confidential 3. Media Tap on a friend. STRICTLY CON Invite a Games friend to BBM If you have a friend in the Games app who's not in your BBM contact list, you can invite that friend to BBM without having to leave the Games app. 1. In the Games app, do one of the following: • In your timeline, tap a friend. • On the home screen, tap The friends icon . Tap a friend. 2. Tap The invite to BBM icon .
User Guide BlackBerry Strictly Confidential Settings Settings STRICTLY CON Customize your device settings Your BlackBerry device is designed to provide you with extensive customization and control. You can take it out of the box and get started, and you can tailor and optimize your device to your needs. Get acquainted with all the options and discover more about what your device can do. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings.
User Guide BlackBerry Strictly Confidential Settings Item Description STRICTLY CON network, Bluetooth enabled devices, NFC, mobile hotspot, and set up Internet tethering. The Notifications icon • • • • Mute BlackBerry Keyboard sounds. Turn on vibrate mode. Turn off Instant Previews and LED notifications. Customize audio and visual notifications for specific apps. • • • Adjust the overall volume on your device. Assign the volume keys. Turn on audio boost for use with your headphones.
User Guide BlackBerry Strictly Confidential Settings Item Description BlackBerry ID • • STRICTLY CON Sign in to your BlackBerry ID account. Change your BlackBerry ID password. The BlackBerry Protect icon BlackBerry Protect (if available) The Security and Privacy icon Security and Privacy The App Manager icon App Manager The Media Sharing icon Turn on BlackBerry Protect to help secure and locate your device if it's lost or stolen. • • • • • • Create a device password.
User Guide BlackBerry Strictly Confidential Settings Description The Payment Options icon Add payment accounts and set preferred payment methods. STRICTLY CON Item Payment Options Change magnification, hearing aid, and TTY settings. The Accessibility icon Accessibility The About icon • About • • • Find general information about your device, such as hardware information, network details, and storage space capacity. Identify your device PIN, software version, and model name.
User Guide BlackBerry Strictly Confidential Settings On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Software Updates. 3. Tap The Options icon . 4. Set the Automatic Updates switch to On. STRICTLY CON 1. Battery and power Your BlackBerry device includes a number of features designed to help monitor your battery life and get the most out of your device.
User Guide BlackBerry Strictly Confidential Settings Charge your device using the charger provided by BlackBerry in the box that your device came in. You can also charge your device using a USB cable connected to a computer, but charging might take longer. STRICTLY CON CAUTION: Other chargers might not provide adequate power and might damage your device. Hold the cable with the BlackBerry logo ( Image of BlackBerry logo ) facing up, and connect the cable into the Unified Connector port on your device.
User Guide BlackBerry Strictly Confidential Settings Missing battery The battery isn't connected. For assistance, contact your service provider. STRICTLY CON Check your battery power level 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > About. 3. In the Category drop-down list, tap Hardware. 4. To view the percentage of remaining battery power, see the Battery section.
User Guide BlackBerry Strictly Confidential 3. Tap an app. 4. Do one of the following: Settings STRICTLY CON • To close the app, tap The Close icon . • To permanently delete the app, tap The Delete icon . LED and battery notifications A solid red LED can indicate that your BlackBerry device is turning on or restarting. A flashing yellow LED can indicate that the battery power level is low and your device is charging.
User Guide BlackBerry Strictly Confidential Settings The app icon Close apps STRICTLY CON Increase how long a single charge lasts by closing any apps or features that you finished using so that they aren't continuously running in the background. Some features consume more battery power than others. Close or turn off these apps when you don't use them: The camera, the BlackBerry Browser, Voice Control, GPS, and Bluetooth technology.
User Guide BlackBerry Strictly Confidential Settings Device and battery disposal STRICTLY CON Image of a household waste bin that is crossed out. Please recycle your BlackBerry device and battery in accordance with your local regulations. Do not dispose of either your device or battery in a fire. Your device or battery should not be placed in household waste bins. For information about returning your device to BlackBerry for recycling and safe disposal, from a browser on your computer visit www.
User Guide BlackBerry Strictly Confidential Settings STRICTLY CON Check which wireless networks your device connects to Your BlackBerry device won't necessarily connect to every type of network that's listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan.
User Guide BlackBerry Strictly Confidential Settings Image of no mobile network coverage icon You have no mobile network coverage. Image of GSM roaming icon Image of CDMA roaming icon Your device is roaming. Extra charges might apply. STRICTLY CON Image of BlackBerry icon You are connected to the BlackBerry Infrastructure. Image of Wi-Fi signal strength icon The number of solid waves indicates the strength of the WiFi signal.
User Guide BlackBerry Strictly Confidential Settings Network connections STRICTLY CON Mobile network A mobile network connection allows your BlackBerry device to make calls and, if you have a data plan, use data services such as Internet browsing. In some locations, such as in a hospital or on an airplane, you need to turn off your mobile network connection, but usually you can just leave your mobile network connection on.
User Guide BlackBerry Strictly Confidential Settings STRICTLY CON NFC is a short-range wireless technology that's used for quickly creating connections between your BlackBerry device and other NFC-enabled devices or NFC tags. With NFC you don't need to enter pairing information to make a connection, so it's useful for on-the-go actions such as transferring contact cards with people you meet, or grabbing information from a poster that contains an NFC tag.
User Guide BlackBerry Strictly Confidential Settings STRICTLY CON Mobile network A mobile network connection allows your BlackBerry device to make calls and, if you have a data plan, use data services such as Internet browsing. In some locations, such as in a hospital or on an airplane, you might need to turn off your mobile network connection, but usually you can just leave your mobile network connection turned on.
User Guide BlackBerry Strictly Confidential Settings 3. Tap The VPN auto connect icon . 4. In the VPN Profile drop-down list, tap the profile that you want to use. If no VPN profiles appear in the list, create your own or contact your adminstrator. STRICTLY CON 5. Turn on the Connect over Mobile Network switch. Roaming In most cases your BlackBerry device automatically connects to the appropriate wireless network when you travel outside of your wireless service provider's coverage area.
User Guide BlackBerry Strictly Confidential • Settings STRICTLY CON Check that airplane mode is off. If airplane mode is on, the option to turn on the mobile network is unavailable. To turn off airplane mode, on the home screen, swipe down from the top of the screen. Tap Image Settings. Turn off the Airplane Mode switch. Check that the connection to the wireless network is on. To check your connection, on the home screen, swipe down from the top of the screen.
User Guide BlackBerry Strictly Confidential Settings On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Networks and Connections > Wi-Fi > The Add network icon . 3. In the SSID field, enter the name of the network. 4. Select the network's security type and specify any additional information. For what information you should specify, you can speak to your administrator or the person who manages the Wi-Fi network. 5. Tap Connect. STRICTLY CON 1.
User Guide BlackBerry Strictly Confidential Settings 5. Tap and hold the network that you want to delete. 6. Tap The Delete icon . STRICTLY CON Disable or re-enable a saved Wi-Fi network If you want to stop your BlackBerry device from automatically connecting to a saved Wi-Fi network, but you don't want to delete the saved network, you can disable the network instead. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Networks and Connections > Wi-Fi. 3.
User Guide BlackBerry Strictly Confidential Settings VPN Profiles To use a VPN Profile when connecting to the network, select the profile that you want to use. STRICTLY CON Band Type This field is set to Dual Band by default. If the Wi-Fi network is dual-band, your device tries to connect in the 5.0 GHz band unless the signal strength at the 2.4 GHz band is significantly stronger. If you want to connect to a dualband network using one band only, choose the band you prefer.
User Guide BlackBerry Strictly Confidential Settings Connect to a Wi-Fi CERTIFIED Miracast device STRICTLY CON You can wirelessly display the screen of your BlackBerry device on a Wi-Fi CERTIFIED Miracast device, such as your television or a boardroom projector. Note: To display your screen on a device that isn't a Wi-Fi CERTIFIED Miracast device, you can use a wireless display adaptor or use an HDMI cable to connect your BlackBerry device to the other device. 1.
User Guide BlackBerry Strictly Confidential Settings Note: This troubleshooting wizard is available in English only. STRICTLY CON I can't connect to a Wi-Fi network Start by checking for these basic issues: • • • • • Check that you turned on the connection to the Wi-Fi network. On the home screen, swipe down from the top of the screen. Verify that the Wi-Fi icon appears blue. Check that you're in a Wi-Fi coverage area.
User Guide BlackBerry Strictly Confidential Settings STRICTLY CON Mobile Hotspot When you use Mobile Hotspot mode your BlackBerry device creates a Wi-Fi network that other Wi-Fi enabled devices can connect to so that they can use the Internet through your mobile network connection.
User Guide BlackBerry Strictly Confidential Settings 2. Tap Image Settings > Networks and Connections > Mobile Hotspot. 3. Tap The configure icon . STRICTLY CON Disconnect a device from your mobile hotspot After you disconnect a device from your mobile hotspot, if you want to connect the device again you must start a new session in Mobile Hotspot mode. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Networks and Connections > Mobile Hotspot. 3.
User Guide BlackBerry Strictly Confidential Settings Sharing your mobile network connection using Internet tethering STRICTLY CON Additional charges might apply for using Internet tethering. On some networks you can't use some services on your BlackBerry device, such as email and BlackBerry Messenger, while you use Internet tethering. Use Internet tethering to share your Internet connection You can tether your BlackBerry device using either a USB cable or a Bluetooth connection. 1.
User Guide BlackBerry Strictly Confidential 3. Settings Turn on the Bluetooth switch. STRICTLY CON When Bluetooth technology is on, The Bluetooth icon turns blue and The Bluetooth icon appears in the upper-left corner of the screen. To turn off Bluetooth technology, tap The Bluetooth icon again. Pair and connect with a Bluetooth enabled device Make sure that you turn on Bluetooth technology on the devices that you want to connect to.
User Guide BlackBerry Strictly Confidential Settings 5. Tap The device details icon . 6. In the Device Name field, enter the new name for the device. STRICTLY CON Disconnect from a paired Bluetooth enabled device 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Networks and Connections > Bluetooth. 3. Touch and hold the device you want to disconnect. 4. Tap The disconnect icon .
User Guide BlackBerry Strictly Confidential Settings For more information about using Bluetooth technology with your car, see the documentation that came with your car kit. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Networks and Connections > Bluetooth > The configure icon . STRICTLY CON 1. • To change how long your BlackBerry device tries to send messages to the car kit before it times out, adjust the Message Download Timeout slider.
User Guide BlackBerry Strictly Confidential Settings Profile Description STRICTLY CON volume or playing the next or previous media file on your BlackBerry device. This profile allows you to stream audio and video content from your BlackBerry device to Bluetooth enabled devices such as music players, stereo headphones, stereo speakers, laptops and desktop computers.
User Guide BlackBerry Strictly Confidential Settings Troubleshooting: Bluetooth STRICTLY CON I can't pair with a Bluetooth enabled device • • • • • Check that your BlackBerry device is compatible with the Bluetooth enabled device. For more information, see the documentation that came with the Bluetooth enabled device. If your Bluetooth enabled device requires a passkey and you don't know what the passkey is, check the documentation that came with your Bluetooth enabled device.
User Guide BlackBerry Strictly Confidential Settings Depending on the applications you have installed on your device and the NFC compatibility of other devices, there can be many interesting ways to use NFC. Here are a few possibilities: Simultaneously exchange contact cards with a new friend or business acquaintance. Pass a picture to your friend. Pay for your bus or subway ride. Pay for your morning coffee without taking out your wallet. Grab a coupon from a poster you see on the street.
User Guide BlackBerry Strictly Confidential Settings Find your NFC settings STRICTLY CON The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. You can set whether your BlackBerry device prompts you before sending or receiving files. You can also set when your device can be used for doing things such as making credit card payments or providing access credentials to get into a building. 1.
User Guide BlackBerry Strictly Confidential Settings STRICTLY CON Keyboard and typing at a glance There are several ways you can use the BlackBerry Keyboard to interact with your BlackBerry device. Use the At a Glance image to familiarize yourself with the keyboard capabilities. Home screen shortcuts You can use your BlackBerry Keyboard with Instant Action to quickly perform a number of tasks when you type certain commands on the home screen.
User Guide BlackBerry Strictly Confidential Settings Update your Facebook status STRICTLY CON 1. On the home screen, type Facebook and your status update. For example, you can type Facebook heading to the car show today. 2. Beneath Actions, tap the action that you want to perform. Post a tweet 1. On the home screen, type tweet and your tweet. For example, you can type tweet loving the weather lately. 2. Beneath Actions, tap the action that you want to perform. Post a LinkedIn update 1.
User Guide BlackBerry Strictly Confidential 2. Settings Beneath Actions, tap the action that you want to perform. STRICTLY CON Play music 1. On the home screen, type Play and a song name, album name, artist, or playlist name. For example, type Play classic rock playlist . 2. Beneath Actions, tap the action that you want to perform. Alternative home screen shortcuts Instead of typing an entire command on the home screen, in some instances, you can type an alternative command.
User Guide BlackBerry Strictly Confidential Settings Add a new text shortcut STRICTLY CON 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings Settings > Language and Input > Prediction and Correction > Word Substitution. 3. Tap Add Shortcut . Clear the learned words list The BlackBerry Keyboard learns words and phrasing based on your usage to predict the next word you write. You can clear the word list used for word suggestions with the following steps: 1.
User Guide BlackBerry Strictly Confidential Settings Type a symbol or number STRICTLY CON 1. On the lower-right side of the BlackBerry Keyboard, press Symbol icon . 2. Tap the symbol or number that you want to type. Type an uppercase character 1. On the BlackBerry Keyboard, press The Right Shift key . 2. Press a letter. Tip: To turn on CAP lock, press The Alt key and The Right Shift key .
User Guide BlackBerry Strictly Confidential Settings Highlight a line of text Touch and hold the text. Move your finger up or down on the screen. STRICTLY CON Highlight text character by character Touch and hold the text. Move your finger left or right on the screen to select each character. Cut highlighted text Tap the highlighted text. Tap Cut . Copy highlighted text Tap the highlighted text. Tap Copy . Paste text Touch and hold where you want to paste the text.
User Guide BlackBerry Strictly Confidential Settings STRICTLY CON Selecting word suggestions that appear while you type Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it. Your device uses this information to try to predict what word you might type next. When you pause your typing, suggested words are displayed above the BlackBerry Keyboard. You can quickly select a suggested word by tapping it.
User Guide BlackBerry Strictly Confidential Settings Edit your personal dictionary STRICTLY CON When you use spell check you can add words that are marked as incorrect to a custom dictionary on your BlackBerry device so that spell check recognizes them as being correct. The words that you add to your personal dictionary can be edited at any time. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings Settings > Language and Input > Spell Check > Edit Personal Dictionary.
User Guide BlackBerry Strictly Confidential Settings On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Language and Input. 3. In the Language drop-down list, tap the language that you want to use. STRICTLY CON 1. Change your input language Your input language is the language in which you type documents, email messages, and text messages. You can select up to three languages that you want to be able to type in. The default language is the display language you chose.
User Guide BlackBerry Strictly Confidential Settings STRICTLY CON Keyboard Input Methods An input method is a way to handle complex situations where typing goes beyond an alphabetical issue. In some cases, input methods are used to get a phonetic approximation of a word based on the keyboard you are using. Your device can then suggest a character or diacritic based on the sound you've chosen. In other cases, input methods provide gestures and key combinations for languages.
User Guide BlackBerry Strictly Confidential Word prediction and flick typing (if you have this feature turned on) To type an uppercase character, you can press Shift icon and press a letter. To type an accented version of a character, press and hold the primary character. Then, select the accented character. To type a symbol, tap sym. To view more symbols, tap sym again.
User Guide BlackBerry Strictly Confidential Settings و ز ( ژFarsi only) ؤ ؤ ( ژFarsi only) ژ STRICTLY CON ظ ط Typing in Chinese We support Chinese Pinyin, Bopomofo, Chinese handwriting, Chinese Pinyin (on 3x4 keypad), and Chinese stroke. I don't even know where to start documenting this part... To type in Chinese you must familiarize yourself with the keyboard layout for Chinese characters.
User Guide BlackBerry Strictly Confidential Settings 卜 山 STRICTLY CON 戈 人 心 日 尸 木 火 土 竹 十 大 中 重 難 金 月 弓 一 FIDENTIAL 女 141
User Guide BlackBerry Strictly Confidential Settings STRICTLY CON Typing in Czech Typing in Danish, Norwegian, Finnish, or Swedish In some languages, there are more characters in the alphabet than keys on the keyboard. As a result, there may be more than one native character on one physical key. The goal of this topic is to help the user know how to access these additional characters.
User Guide BlackBerry Strictly Confidential Settings Typing additional characters in Russian STRICTLY CON The typical Russian keyboard looks like this: Image of a keyboard with Cyrillic language layout You can use this image as a guide for the locations of Russian characters.
User Guide BlackBerry Strictly Confidential Settings STRICTLY CON Typing in Latin-based languages Many languages use the Latin alphabet; however, there are three keyboard layouts that use the Latin alphabet on your BlackBerry device. If you have set up more than one input, it is important to know that the keyboard layout may change. The QWERTY keyboard layout is used by many languages; it is not confined to a single geographic area.
User Guide BlackBerry Strictly Confidential Settings STRICTLY CON Typing in Thai In some languages, such as Thai, there are more characters in the alphabet than keys on the keyboard. As a result, more than one native character is available on each physical key. Your BlackBerry device supports the following features using the Thai input methods: • • • Press and hold for alternate accented characters. Flick-typing for predicted words. Using the SYM key to access symbols.
User Guide BlackBerry Strictly Confidential Settings w!w" สษ ษ วศ ศ งซ ซ ผฆ ฆ แฌ ฌ อฉ ฉ w!w\^ ฮ w!w_^ w!wR ทม์ w!w$ ใฬฒ ฒ ลฝ฿ ฿ STRICTLY CON w!wZ^p ป Typing in Turkish In some languages, there are more characters in the alphabet than keys on the keyboard. As a result, there may be more than one native character on one physical key. The goal of this topic is to help the user know how to access these additional characters.
User Guide BlackBerry Strictly Confidential Settings Need to include an image of the Vietnamese keyboard image, then we can do the table that maps the single key press/ double key press/shift key press/multi-tap extras. Perhaps this should be a reference topic, not a task.
User Guide BlackBerry Strictly Confidential Settings STRICTLY CON Accessibility Your BlackBerry 10 device uses several well-established accessibility aids for people with disabilities. These aids include magnify mode, hearing aid mode, TTY support, closed captions, text size adjustment, and the BlackBerry Screen Reader. Customize your accessibility settings You can customize your BlackBerry device to help suit your needs.
User Guide BlackBerry Strictly Confidential Settings Temporarily turn off Magnify mode STRICTLY CON There may be times when you want to temporarily turn off the magnification of your screen to see the whole screen at once, and then turn on Magnify mode again to continue what you were doing. To temporarily turn off Magnify mode: • Using two fingers, swipe down from the top of the screen.
User Guide BlackBerry Strictly Confidential Settings 2. Tap Settings Settings > Accessibility. 3. Set the Closed Captions switch to On. STRICTLY CON BlackBerry Screen Reader The BlackBerry Screen Reader is an assistive technology that lets users with vision impairment interact with their BlackBerry 10 device using speech output.
User Guide BlackBerry Strictly Confidential Settings Change the language that the BlackBerry Screen Reader uses STRICTLY CON If you speak more than one language, your BlackBerry Screen Reader can, too. You can quickly change the TTS language if you're reading web content or email in a different language than the preferred language that you set for your BlackBerry device. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Accessibility. 3. Tap Screen Reader. 4.
User Guide BlackBerry Strictly Confidential Settings 4. Tap Verbosity. 5. In the drop-down list, tap High or Low. STRICTLY CON Adjust the volume, speed, and pitch You may want to increase the speed of the BlackBerry Screen Reader when you're surfing the Internet, or slow it down when you're getting instructions. You might want to increase the volume when you're outside, or decrease it when you're at home or in a quieter space.
User Guide BlackBerry Strictly Confidential Settings Task Gesture Press and hold Double-tap and hold. STRICTLY CON Navigate to the previous or next point of regard Swipe right with one finger to go to the next point; swipe left with one finger to go to the previous point. Pan or scroll a list Swipe up with two fingers to scroll toward the top; swipe down with two fingers to scroll toward the bottom. This action sets a new point of regard.
User Guide BlackBerry Strictly Confidential Settings Gestures for the Quick Tasks mode STRICTLY CON With the Quick Tasks mode, you can change frequently changed settings and access additional BlackBerry Screen Reader features. When you enter Quick Tasks mode, you have 3 seconds to complete a task. If you don't complete a task, the device automatically exits the mode and vibrates briefly to notify you. When you enter Quick Tasks mode, a vertical list of tasks appears.
User Guide BlackBerry Strictly Confidential Settings Task Gesture Move to the previous day, week, or month Swipe to the left with three fingers. STRICTLY CON Gestures for the Home screen Task Gesture Switch between the work and personal workspaces Swipe down from the top of the screen using three fingers. Tap once with one finger to set the focus of regard on the workspace, then double tap with one finger to select the workspace.
User Guide BlackBerry Strictly Confidential Settings 3. Go to the files or folders that you want to copy. 4. Drag and drop the files or folders. STRICTLY CON Transfer files between your computer and device using a Wi-Fi connection You must set a new storage access password each time that you turn on access to storage using a Wi-Fi network. Before files are moved over a Wi-Fi network, you are prompted to enter the storage access password. 1.
User Guide BlackBerry Strictly Confidential Settings STRICTLY CON Using a media card Want more space to store your ring tones, videos, pictures, and songs? For additional space to save documents and media files, you can insert a microSD card into your BlackBerry device. Using a media card can help to increase the performance and power efficiency of your device. You might be able to move large amounts of data by simply moving the media card into another device that supports the microSD card.
User Guide BlackBerry Strictly Confidential Settings On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Security and Privacy > Encryption. 3. Do any of the following: STRICTLY CON 1. • Turn on the Device Encryption switch. • Turn on the Media Card Encryption switch. CAUTION: Turn off encryption or back up your encrypted media card files before a security wipe. A security wipe is designed to delete your device data including the encryption key.
User Guide BlackBerry Strictly Confidential • • Settings Delete messages that you don't need to keep. In your browser privacy settings, clear your history, cookies, and other website data. STRICTLY CON Error messages: Media card If your BlackBerry device detects a possible problem or issue with your media card, you can view more details about the error in your Storage and Access settings. Your media card isn't recognized The media card might be in an unreadable format.
User Guide BlackBerry Strictly Confidential • Settings STRICTLY CON On the home screen, swipe down from the top of the screen. Tap Image Settings > Storage and Access. Depending on the operating system on your computer, tap the USB Connection drop-down list and change to Connect to Windows or Connect to Mac. Consider updating or installing device drivers on your computer. The drivers you need are installed when you download BlackBerry Blend. To download BlackBerry Blend, on your computer, visit www.
User Guide BlackBerry Strictly Confidential Settings • To permanently delete a file that's stored on your computer, touch and hold a file. Tap The Delete icon . STRICTLY CON Copy a file to your device After you save a file that's stored on your computer to your BlackBerry device, you can view the file even when you're not connected to the Internet. 1. Touch and hold a file that's stored on your computer. 2. Tap The Copy icon . 3. Navigate to where you want to save the file.
User Guide BlackBerry Strictly Confidential • If your device is connected to a mobile network instead of a Wi-Fi network, in the BlackBerry Link section, change the Use Mobile Network switch to On. In the BlackBerry Link section, verify that the BlackBerry Link switch is set to On. STRICTLY CON • Settings If you still can't see your computer files, try any of the following from your computer: • • • Verify that your computer is turned on and not in sleep mode.
User Guide BlackBerry Strictly Confidential Applications and features Applications and features STRICTLY CON Organizing your apps To keep all of your apps organized, you can move apps around on the home screen, create folders for your apps, or delete apps that you no longer use. Leave an app or close an app Instead of closing an app when you're done using it, you can make multitasking easier by minimizing an app.
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON Move an app icon out of a folder 1. In a folder on the home screen, touch and hold an app icon until all of the icons start to blink. 2. Drag the app icon to the bottom of the screen and release. Rename a folder 1. On the home screen, tap a folder. 2. At the bottom of the screen, touch and hold the folder name. 3. Type the new name of the folder. 4. Tap Rename.
User Guide BlackBerry Strictly Confidential Applications and features Reinstall an app or game STRICTLY CON 1. On the BlackBerry World home screen, tap The All icon > My World > My Apps & Games. 2. Tap Available. • To reinstall one app or game, tap The Install icon next to the app or game that you want to install. • To reinstall all of your uninstalled apps and games, at the bottom of the screen, tap The Install All icon .
User Guide BlackBerry Strictly Confidential Applications and features Edit an event Open an event and press E. STRICTLY CON Subscribe to a public calendar on your device Make sure you have the address for the public calendar in iCalShare (ICS) format. You can add a public calendar that uses the ICS format to your BlackBerry device so that you can see that calendar in the Calendar app. When the owner of the calendar makes changes to events, the changes are synced to your device.
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON Create an event in the Calendar app 1. In the Calendar app, tap The add event icon . 2. Enter the information for the event. 3. Tap Save. Tip: In any schedule view (for example, in the day schedule view or in the week view), you can create an event by just tapping a spot on the schedule. Tap the New Event block that appears, to change the event.
User Guide BlackBerry Strictly Confidential Applications and features Change the availability status or reminder time for an event STRICTLY CON When you create an event, to save you time, the BlackBerry Calendar app uses your default settings for the event's availability status and the reminder time. You can change these settings. 1. 2. When you create or change an event, tap the Calendar drop-down list.
User Guide BlackBerry Strictly Confidential 3. Applications and features Clear the check box beside the calendar that you want to hide. STRICTLY CON Change or delete an event If you're the organizer of an event, you can change or delete it. In the Calendar app, touch and hold an event. • To change an event, tap Edit . Make your changes. Tap Save. • To delete an event, tap Delete .
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON Add WebEx details to an event If you download the Cisco WebEx Meetings app, and have a valid account that allows the scheduling of WebEx meetings, you can add WebEx details to the calendar events that you organize that have at least one participant. Note: If your calendar event is associated with a work email account, the Cisco WebEx Meetings app must be installed in the work space on your BlackBerry device.
User Guide BlackBerry Strictly Confidential Applications and features 2. On the WebEx Meeting screen, change the details to match the updated information in the event. Enter your WebEx password. 3. Tap Schedule. STRICTLY CON When you edit the WebEx details for an existing event, an update with the details is sent to the event participants. Join a WebEx event To join an event, you must have the Cisco WebEx Meetings app installed on your BlackBerry device.
User Guide BlackBerry Strictly Confidential Applications and features Change your default calendar STRICTLY CON When you add an event to your calendar or send a meeting invitation, your device adds the event to your default calendar. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings Settings > Accounts. 3. Tap Set defaults . 4. To change the default calendar that you add events to and send meeting invitations from, in the Calendar drop-down list, tap a calendar.
User Guide BlackBerry Strictly Confidential Applications and features Change how your calendar is displayed STRICTLY CON 1. In the Calendar app, swipe down from the top of the screen. 2. Tap Settings Settings > General. • To change the view (day, week, or month) that you see when you open the calendar, in the Default Calendar View drop-down list, tap a view. • To change the day that the week starts on, in the First Day of the Week drop-down list, tap an option.
User Guide BlackBerry Strictly Confidential Applications and features You can remove duplicates by deleting duplicates in your address book, or by clearing your local data on your device. To remove duplicate calendar entries by deleting your local device data, do the following: On the home screen, swipe down from the top of the screen. Tap The Settings icon Settings > Accounts. Tap The More actions icon . Tap Clear Local Calendar. STRICTLY CON 1. 2. 3. 4.
User Guide BlackBerry Strictly Confidential Applications and features If you have a work account and BlackBerry Balance is set up on your BlackBerry device, to save the contact in your work space, at the top of the screen, tap Work. After you start adding the contact information, you can't save the contact in your personal space. 4. Tap Save. STRICTLY CON 3. Tip: To choose the account or storage location for a contact, tap the Save to button at the top of the screen.
User Guide BlackBerry Strictly Confidential 2. Applications and features Do one of the following: • If the contact card contains one contact only, tap The Save icon . If the contact card contains multiple contacts, tap Import. STRICTLY CON • Contact views When you tap a contact in the Contacts app, your BlackBerry device shows you lots of details about the person.
User Guide BlackBerry Strictly Confidential Applications and features 2. Make your changes. For additional fields, tap Add Field . 3. Tap Save. STRICTLY CON Delete a contact 1. Touch and hold a contact. 2. Tap Delete . Copy a contact to another account or storage location If you have multiple accounts on your BlackBerry device, you might be able to copy a contact to one of those accounts, or to your micro SIM card. 1. In the Contacts app, touch and hold a contact. 2. Tap The Copy to icon . 3.
User Guide BlackBerry Strictly Confidential Applications and features Remove a contact from a contact group STRICTLY CON 1. In the Contacts app, tap a contact group. 2. Tap The Edit icon . 3. Beside the contact's name, tap The Clear icon . 4. Tap Save. Rename a contact group 1. In the Contacts app, tap a contact group. 2. Tap The Edit icon . 3. In the Group Name field, type a new name for the group. 4. Tap Save.
User Guide BlackBerry Strictly Confidential Applications and features Tap a notification type, and make your changes. 5. Tap Back. 6. Tap Save. STRICTLY CON 4. Search for a contact Like other apps on your BlackBerry device, the Contacts app has a search feature that lets you quickly find the contact that you're looking for. In the Contacts app, tap Search . • To search contacts from your contact list, just start typing. When the contact appears, tap the contact.
User Guide BlackBerry Strictly Confidential 3. Applications and features In the Sort Contacts by drop-down list, tap a sort option. STRICTLY CON Share a contact You can share a contact's details with others in .vcf format. This is like passing around a business card, but digitally. 1. In the Contacts app, touch and hold a contact. 2. Tap Share Contact .
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON Clock The Clock app is made up of four screens. On the Alarm Clock screen, you can turn your alarm on or off, set your alarm time, and add multiple alarms. On the World Clock screen, you can view the time in other parts of the world. You can also use the stopwatch and set a timer from the Clock app. Keyboard shortcuts: Clock Using the stopwatch • • To start or stop the stopwatch, press the Space key .
User Guide BlackBerry Strictly Confidential Applications and features Set additional alarms STRICTLY CON You can set multiple alarms to go off on the same day, or you can set additional alarms to go off on different days at different times. You can keep track of all the alarms you set by naming them, and you can set a different alarm tone, recurrence, and snooze duration for each alarm. 1. Tap the Alarm Clock icon . 2.
User Guide BlackBerry Strictly Confidential Applications and features Set an alarm for multiple days STRICTLY CON 1. Do one of the following: • If you have one alarm set, tap the Alarm Clock icon . • If you have multiple alarms set, tap the Alarm List icon . 2. Tap an alarm. 3. Tap Recurrence. • To set a daily alarm, set the Daily switch to On. • To set an alarm to recur on specific days, select the checkbox next to one or more days. Set the snooze 1.
User Guide BlackBerry Strictly Confidential Applications and features Tip: The dial allows you to set the timer in one-minute increments. To set the timer for a specific minute and second, tap the time that appears in the middle of the clock face. Scroll up or down to adjust the hours, minutes, and seconds that the timer is set for. STRICTLY CON Change your timer tone 1. Tap Timer . 2. In the middle of the clock face, tap the time. 3. Tap Timer Tone. 4. Tap a timer tone.
User Guide BlackBerry Strictly Confidential Applications and features Tip: When your alarm goes off in bedside mode, you can tap anywhere on the screen to snooze the alarm. To turn off the alarm in bedside mode, swipe up from the bottom of the screen. STRICTLY CON Change your bedside mode settings By default, all of your notifications are set to silent in bedside mode, and your wireless connections stay turned on.
User Guide BlackBerry Strictly Confidential Applications and features • To search in a specific section (apps, games, music, or videos), tap All . Tap a section. Tap Search . • To search using a recent search term, tap Search . Tap a recent search term. STRICTLY CON Browse categories The BlackBerry World storefront is divided into four sections: games, apps, music, and videos. Within each section is a list of categories or genres.
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON Download and buy apps, games, music, and videos Apps, games, and music that you buy can be deleted and downloaded again as many times as you want to on the same BlackBerry device, and on up to four additional devices without your having to pay for the items again. 1. In the BlackBerry World storefront, tap an item. 2. In the upper-right corner of the screen, tap the button with the price displayed on it. 3.
User Guide BlackBerry Strictly Confidential Applications and features Redeem a promo code STRICTLY CON 1. In BlackBerry World, swipe down from the top of the screen. 2. Tap the Redeem icon . 3. Enter the promo code. 4. Complete the instructions on the screen. Change your payment options 1. In the BlackBerry World storefront, swipe down from the top of the screen. 2. Tap Settings > Payment Options. 3. Enter your BlackBerry ID password. 4. Select a payment option. 5.
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON Android apps You can now get apps and games designed for Android smartphones and install them on your BlackBerry device! Downloading and installing Android apps on your BlackBerry device You can find and download Android apps and games from various third-party websites and mobile market apps. Most websites and mobile market apps include an installation button that appears after you download an Android app file.
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON Maps and GPS Keep moving in the right direction with BlackBerry Maps, GPS, and the Compass app. You can search for points of interest, get turn-by-turn directions, and much more. Find a place on a map You can use the GPS feature on your BlackBerry device to search for a location and then view it on a map to see how to get there. 1.
User Guide BlackBerry Strictly Confidential Applications and features Switch to the map or detail view for turn-by-turn directions STRICTLY CON By default, turn-by-turn directions start with the street-level view of the route. To switch to one of the high-level views, do one of the following: • To view a list of directions to your destination, tap the List icon . • To view an overview of the route on a map, tap the Map View icon . To return to the street-level view of the route, tap the Back icon .
User Guide BlackBerry Strictly Confidential Applications and features 1. If you are in the street-level view, to show the navigation bar, tap the screen. 2. Tap the More icon > the Update route icon . STRICTLY CON My places You can find your favorites, recent places, and contacts' places on the My Places tab. Add a place to your favorites 1. In the Maps app, on the My Places tab, tap The More icon > The Add Favorite icon . 2.
User Guide BlackBerry Strictly Confidential Applications and features 2. Tap the Settings icon > Clear History. 3. Tap Clear Recents. STRICTLY CON View a contact’s address on a map If you have added an address to an entry in the Contacts app, you can view the contact's location on a map and get directions. 1. On the My Places tab, tap Contacts. 2. Touch and hold a contact's name. 3. Tap Map .
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON About location services You can turn on location services so that location-based applications and services, like BlackBerry Maps, can find your location. Location-based applications can use GPS technology and other information to provide you with information, such as driving directions. Turn on or turn off location services Some apps require GPS location information to work as expected. 1.
User Guide BlackBerry Strictly Confidential Applications and features 2. Tap Image Settings > Location Services. 3. Tap the Traffic Data Collection switch. STRICTLY CON Compass at a glance About the compass The digital compass on your BlackBerry device works like a regular compass, but also includes additional features. For example, you can choose whether the compass points to true north or magnetic north. The compass also works in any direction or orientation, including upside down.
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON Browsing the Internet Use the BlackBerry Browser to browse the Internet quickly and conveniently on your BlackBerry device.
User Guide BlackBerry Strictly Confidential Applications and features Add a new search engine STRICTLY CON You can add search engines so that they appear in the drop down when you search for a term in the BlackBerry Browser. Note: This feature is not available for some search engines. 1. Navigate to a search page, for example, www.wikipedia.com. 2. Enter a search term. 3. On the search results page, tap The More icon > The Add Search icon . 4. Tap Add. Remove a search engine 1.
User Guide BlackBerry Strictly Confidential Applications and features • To share the webpage that you're looking at, tap More actions > Share . • To share a link or a picture, touch and hold the link or picture. Tap The Share icon . STRICTLY CON Search for text on a webpage On a webpage, tap More actions > Find on Page . View webpages in a reader-friendly format To help you focus on reading articles or other text on a webpage and remove distracting clutter like ads, you can use the reader mode.
User Guide BlackBerry Strictly Confidential Applications and features Save a webpage STRICTLY CON You can save a webpage in HTML format so that you can access the webpage when you're offline, or send the webpage as an attachment. 1. On a webpage, tap The More icon > The Save Page icon . 2. Choose the location that you want to save the webpage in. Changing your Browser settings Customize the Browser start screen You can change what you see when your first open the BlackBerry Browser.
User Guide BlackBerry Strictly Confidential Applications and features View your bookmarks by tags or in a list In the Browser, tap Tabs, Bookmarks, and History > Bookmarks . 2. Tap Tags or Switch to List . STRICTLY CON 1. Organizing your bookmarks It's a good idea to keep your bookmarks organized so that you can more easily find the webpages that you're looking for. Change your bookmarks You can change the name or web address of a bookmark. 1.
User Guide BlackBerry Strictly Confidential Applications and features Tip: To view a webpage in your history, on a webpage, touch and hold The Back icon until your history appears. STRICTLY CON Delete your browsing history 1. In the Browser, tap The Tab icon . 2. Tap The History icon . • To delete all of your browsing history, tap The Delete icon . • To delete a specific webpage from your browsing history, touch and hold the thumbnail for the webpage. Tap The Delete icon .
User Guide BlackBerry Strictly Confidential Applications and features Specify how often your BlackBerry device automatically deletes the browsing information from your BlackBerry Browser history. STRICTLY CON Private Browsing Keep your browsing information (your history, cached files, cookies, and so on) only while a browsing session is open. When you close the Browser, the information is automatically deleted.
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON The Smart Tags application explained The Smart Tags app takes bits of information and transforms the info into a smart tag. Info can include text, websites and other URIs, phone numbers, email addresses and connection information. You can copy the smart tag to an NFC tag, display it as a QR Code, or you can pass the smart tag directly to another BlackBerry device.
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON Create your own smart tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. You can create your own smart tag to share with other devices, save to an NFC tag, or display as a QR Code. 1. In the Smart Tags app, tap The create icon . 2. Tap a tag type. 3.
User Guide BlackBerry Strictly Confidential Applications and features Text Message STRICTLY CON Use to create a smart tag that, when opened, composes a text message (SMS or MMS). When you create the tag you can fill in the Message field to prepopulate this field when the tag is opened, or you can leave this field blank. Text Use to create a smart tag that displays a message. Other Use to create a smart tag that identifies a resource by using your own URI (Uniform Resource Identifier).
User Guide BlackBerry Strictly Confidential Applications and features If you copy a smart tag to a writeable NFC tag, and you plan to leave the NFC tag in a public space, you should lock the NFC tag to prevent tampering. When an NFC tag is locked it can't be unlocked, changed, or erased. In the Smart Tags app, tap More > The lock NFC tag icon . Align the back of your BlackBerry device with the tag. STRICTLY CON 1. 2. Change a smart tag title 1. In the Smart Tags app, press and hold a smart tag. 2.
User Guide BlackBerry Strictly Confidential Applications and features Tip: If you want to find an email that you received from a particular person, instead of searching from the home screen and using the search filter for the Email category, try searching from the BlackBerry Hub and selecting the From category. STRICTLY CON Do more with your search results There are a variety of actions you can perform with items in your search results right in the search results screen.
User Guide BlackBerry Strictly Confidential Applications and features To go back, tap Back . STRICTLY CON Tip: If BlackBerry Balance is enabled on your device and you want to access your work files, on the home screen, swipe down from the top of the screen. Tap Work . View files on connected devices or networks You can view files on devices that are connected to your BlackBerry device, such as a media card or a device connected by a USB cable.
User Guide BlackBerry Strictly Confidential Applications and features Note: To search for an item on a connected device, you must perform the search when the device is open in File Manager. STRICTLY CON Sort files and folders You can view your files and folders in order by name, date, type or size. You can also decide whether to view your files and folders in ascending or descending order.
User Guide BlackBerry Strictly Confidential Applications and features Copy a file STRICTLY CON 1. Touch and hold a file or folder. 2. Tap Copy . 3. Navigate to where you want to copy the file or folder. 4. Tap Paste. Working with files stored in the cloud Retrieve files saved to the cloud If you are logged in to a cloud application on your BlackBerry device, you can use File Manager to access files that you have stored in the cloud. To retrieve a file you have saved to the cloud: 1.
User Guide BlackBerry Strictly Confidential Applications and features Create a link for a file STRICTLY CON Instead of sending a file as an attachment, you can create a link to the file to share it. 1. Touch and hold a file. 2. Tap Share Link. 3. If you receive a prompt to select the access level, tap Access to limit who can open the link. Tap Share Link. 4. Tap a location or message type for sharing.
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON Calculator The calculator on your BlackBerry device combines a scientific and standard calculator into one. You can also use the calculator to convert a unit of measurement, calculate a tip, and see previous calculations. Calculator at a glance View your previous calculations To view your previous calculations, slide your finger down in the answer field. To clear all of your previous calculations, tap Delete .
User Guide BlackBerry Strictly Confidential Applications and features STRICTLY CON Switch to a scientific or standard calculator You can switch the type of calculator that you are using by swiping left and right on your BlackBerry device. On the calculator screen, swipe left or right on the keypad. BlackBerry Virtual Expert The BlackBerry Virtual Expert app guides you through troubleshooting tests that are designed to help you identify a hardware-related problem.
User Guide BlackBerry Strictly Confidential Applications and features A BlackBerry Virtual Expert test failed STRICTLY CON If the BlackBerry Virtual Expert app indicates a problem with your device, do the following: • • • Contact your wireless service provider or local repair center about the issue. FIDENTIAL 214 If possible, back up the data on your device. You can use BlackBerry Link to save a backup on your computer. To download BlackBerry Link, on your computer, visit www.blackberry.
User Guide BlackBerry Strictly Confidential Productivity and work Productivity and work STRICTLY CON Switch between your personal space and work space When BlackBerry Balance technology is set up on your BlackBerry device, you can quickly switch between your personal space and work space. Tip: To differentiate between your personal space and work space, you can set a different wallpaper for your personal space. 1. From the home screen, to switch between spaces, swipe down from the top of the screen.
User Guide BlackBerry Strictly Confidential Productivity and work you are allowed to download and use at work. If your work space is protected with a password, you must unlock your work space to reveal the details about your work data. STRICTLY CON You can access both personal data and work data from certain places, such as Search.
User Guide BlackBerry Strictly Confidential 3. Productivity and work Type blackberry. STRICTLY CON Tip: If you plan to give away or recycle your device, remember to delete all of the data on your device by performing a security wipe, and remove your SIM card and media card. Does my device have BlackBerry Balance? BlackBerry Balance is available only on BlackBerry devices associated with the BlackBerry Enterprise Service 10.
User Guide BlackBerry Strictly Confidential Productivity and work Description Apps These apps and features are available only in your personal space and display personal data. BBM BlackBerry Protect BlackBerry Story Maker BlackBerry World STRICTLY CON • • Depending on the rules set by your administrator, you might • have access to work contacts in the Phone, BBM, and text • messaging apps.
User Guide BlackBerry Strictly Confidential Productivity and work Apps can access either your work data or personal data. You can open two instances of these apps at the same time. • • • • BlackBerry Maps BlackBerry Browser Documents To Go File Manager • • Pictures Voice Control STRICTLY CON Description Depending on the rules set by your administrator, some apps might not appear in your work space.
User Guide BlackBerry Strictly Confidential Productivity and work STRICTLY CON Troubleshooting: Work space and BlackBerry Balance My device is quarantined Your BlackBerry device might be quarantined if you add a work account that is associated with the BlackBerry Enterprise Service 10, and the SIM card in your device doesn't have services activated correctly. Your device might also be quarantined if the BlackBerry Enterprise Service 10 detects the security of your device has been compromised.
User Guide BlackBerry Strictly Confidential Productivity and work STRICTLY CON Adding a folder, task list, or an entry to the Remember app Create folders, task lists, or entries in the Remember app to help you stay organized. The more entries you add, the easier it is to track items on your to-do list. Create a folder or task list in the Remember app 1. In the Remember app, tap The More icon > The New Folder icon . 2. Type a name for the folder or task list. 3.
User Guide BlackBerry Strictly Confidential Productivity and work Add tags to an entry STRICTLY CON Tags help you to categorize your entries. For example, you can add the tag "recipe" to any entries containing recipes, and then filter your entries by that tag. 1. In the Remember app, tap an entry. 2. Tap Tags . 3. Type your tag name.
User Guide BlackBerry Strictly Confidential Productivity and work Send something to the Remember app STRICTLY CON Using the sharing capabilities of your BlackBerry device, you can send photos, videos, audio files, websites, or Documents To Go files to BlackBerry Remember. 1. In an app, touch and hold the item that you want to send to the Remember app. 2. Tap Share > Remember. 3. Edit the item if necessary. 4. Tap Save. Changing a folder or entry in the Remember app Change an entry 1.
User Guide BlackBerry Strictly Confidential Productivity and work Change the color of a folder or a task list STRICTLY CON 1. In the Remember app, touch and hold a folder or a task list. 2. Tap The Edit icon . 3. Tap a color. 4. Tap Save. Delete a folder, task list or entry in the Remember app CAUTION: If you delete a folder or task list, the entries inside are also deleted. 1. In the Remember app, touch and hold a folder, task list or entry. 2. Tap Delete .
User Guide BlackBerry Strictly Confidential Productivity and work 2. Tap The Sort Order icon . 3. In the Sort Order drop-down list, select one of the following: Due Date • Title • Creation Date • Last Modified Date STRICTLY CON • Change the default view in the Remember app You can customize the default view so that when you open BlackBerry Remember, you see what's important to you. 1. In a folder or on the Remember folder screen, swipe down from the top of the screen. 2.
User Guide BlackBerry Strictly Confidential Productivity and work 1. In the Remember app, at the top of the screen, tap Work Space is Locked. 2. Enter your work space password. STRICTLY CON Documents To Go Using Documents To Go, you can create, edit, and format Microsoft Word documents and Microsoft Excel spreadsheets. You can also edit, view, and present Microsoft PowerPoint presentations on your BlackBerry device. For more information on Documents To Go, see the Documents To Go User Guide.
User Guide BlackBerry Strictly Confidential Productivity and work STRICTLY CON BlackBerry Travel The BlackBerry Travel app is your personal travel assistant. You can use the app to help you monitor your upcoming flights, create a travel itinerary, and book hotels, rental cars, and limousines. You can also use the BlackBerry Travel app while you're traveling to find local points of interest, calculate currency exchange rates, and monitor the weather in the city you've traveled to.
User Guide BlackBerry Strictly Confidential Security and backup Security and backup STRICTLY CON Passwords and locking There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device. If you use your device for work, your organization might already have security settings in place, such as requiring a password to unlock your device.
User Guide BlackBerry Strictly Confidential Security and backup Your administrator may require you to set a work space password to protect files, apps, and data associated with your organization, such as your work email account. You can use the same password for both your work space and device. STRICTLY CON If you enter your work space password more than the allowed number of times, your work space and the contents within it are deleted.
User Guide BlackBerry Strictly Confidential Security and backup BlackBerry device showing the Power/Lock key on the top of the device. STRICTLY CON To unlock the screen, swipe up from the bottom of the screen. Lock your device with a password Looking for a simple way to help protect your BlackBerry device data and prevent unauthorized use of your device? You can set a device password so that you can lock your device when it's in open view or not in use. 1.
User Guide BlackBerry Strictly Confidential 5. Security and backup Complete the instructions on the screen. STRICTLY CON Tip: When your create your picture password or unlock your device, you can drag your finger anywhere on the screen so that you have a clear view of where the number is moved. Unlock your device with a network unlock code To obtain the unlock codes for your BlackBerry device, contact your service provider.
User Guide BlackBerry Strictly Confidential Security and backup STRICTLY CON How do I reset my device password if I forget it? Your BlackBerry device password can't be recovered or changed if you don't enter your current password correctly. For security reasons, the only way that you can reset your password without knowing your current password is to delete all of your device data. You can do this by entering an incorrect device password multiple times.
User Guide BlackBerry Strictly Confidential Security and backup • To change the PIN that protects your SIM card, tap Change PIN 1. • To change the PIN that controls access to calling features such as fixed dialing, tap Change PIN 2. STRICTLY CON Backing up your device data Using BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You can back up your settings, phone history, fonts, messages, organizer data, media files, and more.
User Guide BlackBerry Strictly Confidential Security and backup STRICTLY CON Tutorial: Setting up BlackBerry Protect on a BlackBerry 10 device This tutorial provides you with the opportunity to see and then practice setting up BlackBerry Protect on a BlackBerry 10 device. Note: This tutorial is available in English only. Start the tutorial http://docs.blackberry.
User Guide BlackBerry Strictly Confidential Security and backup STRICTLY CON When you open an app for the first time, your device might display a list of the files and features that the app wants to access. If something doesn't seem right to you, you can reject the app's request to access an item. For example, you might download a game that requests access to your messages, which might make sense if the game includes a feature to share your game score.
User Guide BlackBerry Strictly Confidential Security and backup STRICTLY CON Using Parental Controls Parental Controls are designed to give you more control over how a BlackBerry device can be used and contacted. You can turn off access to certain apps, features, and content. You can also restrict incoming phone calls and messages to people in the Contacts app. Parental Controls settings are protected with a password, making them difficult to change or turn off without your knowledge.
User Guide BlackBerry Strictly Confidential Security and backup If your computer uses a Windows operating system, open the media\downloads folder. If necessary, enter the username and storage access password. • If your computer uses a Mac operating system, open the media/downloads folder. If necessary, enter the username and storage access password. STRICTLY CON • 8. Paste the certificate into the media\downloads or media/downloads folder. 9.
User Guide BlackBerry Strictly Confidential Security and backup Store your smart card password on your device STRICTLY CON You can set your BlackBerry device to temporarily store your smart card password, so that you don't have to enter it as often. To clear the cache, lock your device. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Security and Privacy > Smart Card. 3. Turn on the PIN Caching switch.
User Guide BlackBerry Strictly Confidential Legal notice Legal notice STRICTLY CON ©2014 BlackBerry. All rights reserved. BlackBerry® and related trademarks, names, and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Adobe and Flash are trademarks of Adobe Systems Incorporated. Android, Gmail, and YouTube are trademarks of Google Inc. Apple, iCal, iPhone and Mac are trademarks of Apple Inc.
User Guide BlackBerry Strictly Confidential Legal notice HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM.
User Guide BlackBerry Strictly Confidential Legal notice separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with BlackBerry. STRICTLY CON Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry Desktop Software, and/or BlackBerry Device Software.
