User's Manual
Table Of Contents
- Setup and basics
- New in this release
- Your device at a glance
- What's different about BlackBerry 10?
- Notification icons
- Menu icons
- Setting up your device
- Inserting the micro SIM card and media card
- Using gestures
- Personalizing your device
- Find customer support
- Device Switch
- Before you switch devices
- Transfer data to a new device using a computer and BlackBerry Link
- Transfer data from a BlackBerry 7 device using a media card
- Transfer data to a new device using BlackBerry Protect
- Transfer data from an iPhone or Android device
- Tutorial: Switching to a BlackBerry 10 device using a media card
- After you switch devices
- Troubleshooting: Device Switch
- BlackBerry ID
- Set up a new BlackBerry ID
- Change your BlackBerry ID password
- Change your BlackBerry ID information
- Tutorial: Creating a BlackBerry ID on a BlackBerry 10 device
- Tutorial: Signing in with a BlackBerry ID on a BlackBerry 10 device
- Using your BlackBerry ID to switch devices
- Can I sign out of BlackBerry ID and sign in with a different BlackBerry ID?
- Why do I need to re-enter my BlackBerry ID password?
- What is the difference between my BlackBerry ID username and screen name?
- How do I reset my lost or forgotten BlackBerry ID password?
- Troubleshooting wizard: I need help with my BlackBerry ID
- Phone and voice
- Phone basics
- Make a call
- Answer or decline a call
- Put a call on hold
- Take notes during a call
- Start a conference call
- Answering calls automatically
- Move a call from your headset to your device
- Move a call to BBM Video
- Add a contact or number to your speed dial list
- Block calls
- Turn on or turn off call waiting
- Set up call forwarding
- Turn on Priority Calling
- Change your default Reply Now messages
- Show or hide your number on outgoing calls
- Adjust the bass and treble of your calls
- Set a default area code or country code
- Limit the phone numbers that you can call
- View your call summary
- Find your own phone number
- Turn on Wi-Fi Calling
- Change your Wi-Fi Calling network preferences
- Troubleshooting: Phone
- Notifications and ring tones
- About notifications and ring tones
- Change your notifications or ring tones
- Turn off all sounds and ring tones except for calls
- Customize notifications for a contact
- Customize notifications for an app
- Turn off all notifications and ring tones
- Change the notification settings for Level 1 alerts
- View and respond to Instant Previews
- About Lock Screen Notifications
- Troubleshooting: Notifications and ring tones
- Voicemail
- Voice Control
- Using the BlackBerry Voice Control app
- Making a phone call with the Voice Control app
- Searching using the Voice Control app
- Ask a question using the Voice Control app
- Send messages using the Voice Control app
- Book a meeting or appointment with the Voice Control app
- Set a reminder with the Voice Control app
- Type using voice dictation
- Set an alarm using the Voice Control app
- Get directions using the Voice Control app
- Change your Facebook status using the Voice Control app
- Post a tweet using the Voice Control app
- Post a LinkedIn update using the Voice Control app
- Save notes and memos using the Voice Control app
- Check your wireless coverage status using the Voice Control app
- Check your battery level using the Voice Control app
- Hear your latest unread message read back to you
- Change your Voice Control language
- Change your voice response settings
- Using the BlackBerry Voice Control app
- Phone basics
- BlackBerry Hub and email
- BlackBerry Hub and email
- Staying connected with the BlackBerry Hub
- Keyboard shortcuts: BlackBerry Hub
- Setting up and managing accounts
- Tutorial: Setting up an email account on a BlackBerry 10 device
- Tutorial: Setting up a Facebook account on a BlackBerry 10 device
- Tutorial: Setting up a Twitter account on a BlackBerry 10 device
- Tutorial: Setting up a LinkedIn account on a BlackBerry 10 device
- Tutorial: Setting up an Evernote account on a BlackBerry 10 device
- Set up email or other types of accounts on your device
- Setting up work accounts
- Change account settings
- Remove an account from your device
- Troubleshooting: Setting up accounts
- BlackBerry Hub message list icons
- Viewing and searching messages
- Navigate your list of messages and notifications
- View messages by account or message type
- View filed email
- Search for a message
- Filter your search by priority, unread messages, flagged messages, or messages with attachments
- Viewing important messages with the BlackBerry Priority Hub
- View attachments sent to you
- Send email and messages from the BlackBerry Hub
- Managing messages
- Securing your email
- Secure email icons
- Navigating the BlackBerry Hub
- Customizing BlackBerry Hub settings
- Set an out-of-office reply
- Add a signature to an email account
- Change your default email address or calendar
- Change how messages are displayed in the BlackBerry Hub
- Change the order of accounts in the BlackBerry Hub
- Change which messages appear in the BlackBerry Hub
- Change options for text messages
- Change advanced settings for text messages
- Turn off cell broadcast messages
- Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub
- Make a phone call from the BlackBerry Hub
- About public warning messages
- Troubleshooting: BlackBerry Hub
- BBM
- joyn
- BlackBerry Hub and email
- Media
- Change the media volume
- Supported audio and video file extensions, formats, and codecs
- Troubleshooting: Media
- Camera
- Pictures
- Music
- Videos
- Media sharing
- Games
- Settings
- Customize your device settings
- How do I update the software on my BlackBerry 10 device?
- Battery and power
- Connections
- Check which wireless networks your device connects to
- Give your device a nickname
- Wireless connections icons
- Choosing a connection
- Turn on airplane mode
- Mobile network
- Wi-Fi connections
- Connect to a Wi-Fi network
- Tutorial: Setting up Wi-Fi on a BlackBerry 10 device
- Change the priority of a saved Wi-Fi network
- Delete a saved Wi-Fi network
- Disable or re-enable a saved Wi-Fi network
- Wi-Fi network settings
- Connect to another device using Wi-Fi Direct
- Connect to a Wi-Fi CERTIFIED Miracast device
- Add a VPN profile
- Troubleshooting: Wi-Fi
- Mobile Hotspot
- Internet tethering
- Bluetooth connections
- Turn on Bluetooth technology
- Pair and connect with a Bluetooth enabled device
- Rename a paired or saved Bluetooth enabled device
- Disconnect from a paired Bluetooth enabled device
- Delete a saved Bluetooth enabled device
- Pairing your device with a car
- Set how Bluetooth enabled car kits access your messages
- Let your car kit use your device's network credentials
- Automatically establish a Bluetooth connection when you turn on your device
- Supported Bluetooth profiles
- Troubleshooting: Bluetooth
- NFC
- Connect your device to a USB device
- Connect your device to an HDMI display
- BlackBerry Keyboard and typing
- Keyboard and typing at a glance
- Home screen shortcuts
- Creating custom text shortcuts
- Clear the learned words list
- Change or delete a text shortcut
- Typing on the Keyboard
- Type faster with automated assistance settings
- Cut, copy, and paste text
- Selecting word suggestions that appear while you type
- Spell check
- Change your device's regional settings
- Change Keyboard, input, or typing settings
- Language
- Keyboard Input Methods
- Typing in Other Languages
- Typing in Arabic or Farsi
- Typing in Chinese
- Typing in Czech
- Typing in Danish, Norwegian, Finnish, or Swedish
- Typing in Greek (Hellenic?)
- Typing in Russian (Cyrillic?)
- Typing in Hebrew
- Typing in Hindi
- Typing in Japanese
- Typing in Latin-based languages
- Typing in Latin-based languages
- Typing in Thai
- Typing in Turkish
- Typing in Vietnamese
- Screen display
- Accessibility
- Customize your accessibility settings
- Turn on Magnify mode
- Turn on Hearing Aid mode
- Turn on TTY support
- Turn on Closed Captions
- BlackBerry Screen Reader
- Turn on or turn off the BlackBerry Screen Reader
- Turn on or turn off the Dark Screen mode
- Change the language that the BlackBerry Screen Reader uses
- Turn on or turn off Keyboard Echo
- Turn on the Silent on Calls setting
- Adjust the verbosity
- Adjust the volume, speed, and pitch
- BlackBerry Screen Reader gestures
- Media cards and storage
- BlackBerry Link features on your device
- Applications and features
- Organizing your apps
- Calendar
- About the Calendar app
- Keyboard shortcuts: Calendar app
- Subscribe to a public calendar on your device
- View your events
- Find email and files associated with an event
- Create an event in the Calendar app
- Add a task to the Calendar app
- Hide a calendar
- Change or delete an event
- Create a follow-up meeting
- Join a conference call from a meeting reminder
- Save conference call details in the Calendar app
- Add WebEx details to an event
- Send an "I will be late" message
- Share a file with meeting participants
- Customizing Calendar app settings
- Troubleshooting: Calendar app
- Contacts
- About the Contacts app
- Keyboard shortcuts: Contacts
- Adding contacts to the Contacts app
- Contact views
- Changing contacts in the Contacts app
- Create a contact group in the Contacts app
- Add a contact to your favorites
- Contact someone
- Set a custom ring tone for a contact
- Search for a contact
- Filtering contacts
- Sort your contacts in the Contacts app
- Share a contact
- Troubleshooting: Contacts
- Clock
- BlackBerry World
- Android apps
- Maps and GPS
- Find a place on a map
- Pin a place on a map
- Start turn-by-turn directions
- My places
- Changing settings for Maps
- About location services
- Turn on or turn off location services
- Change location permissions for apps
- Turn on or turn off location-based ads
- Turn on or turn off traffic data
- Compass at a glance
- About the compass
- Point the compass to true north or to magnetic north
- Troubleshooting: Compass
- Browser
- The Smart Tags application explained
- Search your device
- File Manager
- Calculator
- BlackBerry Virtual Expert
- Productivity and work
- Switch between your personal space and work space
- About BlackBerry Balance and your work space
- Lock your work space
- Change your work space password
- Delete your work space
- Does my device have BlackBerry Balance?
- How do I set up BlackBerry Balance?
- What content is in my work space and my personal space?
- Can I use personal apps on my work's network?
- Where is my picture that I just took?
- What happens to my device data if I leave my organization?
- Troubleshooting: Work space and BlackBerry Balance
- Remember
- Collecting and organizing tasks, notes, and more with the Remember app
- Adding a folder, task list, or an entry to the Remember app
- Changing a folder or entry in the Remember app
- Delete a folder, task list or entry in the Remember app
- Viewing and searching your entries in the Remember app
- Troubleshooting: Remember app
- Documents To Go
- Print To Go
- Enterprise IM
- Enterprise IM for Cisco
- BlackBerry Bridge
- BlackBerry Travel
- BlackBerry Work Drives
- Salesforce
- Adobe Reader
- Security and backup
- Legal notice
A BlackBerry Virtual Expert test failed
If the BlackBerry Virtual Expert app indicates a problem with your device, do the following:
• If possible, back up the data on your device. You can use BlackBerry Link to save a backup on your computer. To
download BlackBerry Link, on your computer, visit www.blackberry.com/BlackBerryLink and select the Windows or
Mac option.
• Note your device software version and PIN number. To find this information, from the home screen, swipe down from
the top of the screen. Tap Settings > About. In the Category drop-down list, tap OS or Hardware.
• Contact your wireless service provider or local repair center about the issue.
User Guide
BlackBerry Strictly Confidential
Applications and features
214
STRICTLY CONFIDENTIAL