User's Manual

2.
Tap The Sort Order icon .
3. In the Sort Order drop-down list, select one of the following:
• Due Date
• Title
• Creation Date
• Last Modified Date
Change the default view in the Remember app
You can customize the default view so that when you open BlackBerry Remember, you see what's important to you.
1. In a folder or on the Remember folder screen, swipe down from the top of the screen.
2.
Tap The Settings icon .
3. In the Default View drop-down list, select one of the following:
• Tasks View
• Notes View
• Tags View
• Most Recent
Restart the app for the changes to take effect.
Troubleshooting: Remember app
I can't add due dates, tags, voice notes, or attachments to an entry
If your entry is in a folder that's synced with an email account or an Evernote account that you added to your BlackBerry
device, you might not be able to add due dates, tags, or attachments to the entry. Try moving the entry into a new folder.
I can't send something to the Remember app
Some items can't be sent directly to BlackBerry Remember. You should be able to send photos, videos, audio files,
websites, contacts, and Documents To Go files to the Remember app.
You might not be able to share certain items into folders that are synced with a work account.
I can't open a folder in the Remember app
If your device is set up to use BlackBerry Balance, you might need to enter your work space password to access all of your
folders and entries.
User Guide
BlackBerry Strictly Confidential
Productivity and work
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STRICTLY CONFIDENTIAL