PORSCHE DESIGN P'9983 Smartphone STRICTLY CON User Guide FIDENTIAL
Published: 2014-08-05 SWD-20140805165927578 FIDENTIAL STRICTLY CON
Contents STRICTLY CON Setup and basics........................................................................................................................................ 7 New in this release........................................................................................................................................7 Your device at a glance..............................................................................................................................
STRICTLY CON Settings....................................................................................................................................................121 Customize your device settings............................................................................................................... 121 Update your device software....................................................................................................................125 Battery and power............................
STRICTLY CON Security and backup...............................................................................................................................259 Passwords and locking............................................................................................................................ 259 BlackBerry Protect....................................................................................................................................264 Security settings...........................
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Setup and basics User Guide Setup and basics STRICTLY CON Get started, what's new, touch screen gestures, switch devices, BlackBerry ID New in this release Introducing BlackBerry 10 OS version 10.3 BlackBerry 10 OS version 10.3 is designed to help you stay productive and do more with your BlackBerry device. This release introduces exciting new features, such as BlackBerry Blend and BlackBerry Assistant.
Setup and basics User Guide apps, and search for directions, weather forecasts, information about restaurants or shopping, plus much more.
Setup and basics User Guide Set your wallpaper, 172 Add folders to the home screen, 190 Turn off icon labels in the action bar, 173 STRICTLY CON BlackBerry Hub With a single tap, BlackBerry Hub Instant Actions let you quickly sort and manage messages in the list view of the BlackBerry Hub! From the BlackBerry Hub, you can also file sent email messages, set how frequently an IMAP account syncs with your BlackBerry device, download and save all the attachments in an email message with a single tap, delet
Setup and basics User Guide BlackBerry Remember STRICTLY CON The BlackBerry Remember app lets you quickly filter information by tapping the Tasks or Notes tab at the top of the screen. You can set tasks or notes as your default view and search for an existing task or note. You can group tasks into task lists, group notes into folders, and use tags to categorize tasks and notes. The BlackBerry Remember app is more closely integrated with the Calendar app.
Setup and basics User Guide Maker presents the stories to you in the Date view of the Pictures app. BlackBerry Story Maker can also suggest stories based on pictures and videos that are favorites, most viewed, recently viewed, and recently added. STRICTLY CON From the BlackBerry Story Maker app, you can easily add favorite pictures and videos to your stories.
Setup and basics User Guide Add slow motion to a video, 109 Turn on the equalizer in videos, 111 Music STRICTLY CON A marquee banner is displayed at the top of the Music app. The marquee banner gives you details about the song that is currently playing, and lets you play, pause, and change the song. Also new in the Music app is a Favorites view which lets you quickly see your favorite songs. You can also adjust the quality of the sound played by the Music app by changing the equalizer options.
Setup and basics User Guide Advanced interactions STRICTLY CON Advanced interactions are designed to improve the battery life of your BlackBerry device and to help you do things faster. Advanced interactions let you control the behavior of your device when you move it in a certain manner. For example, you can set up your device so that the screen turns off and the device goes into standby mode when you place the device face down on a flat surface.
Setup and basics User Guide STRICTLY CON Headset jack Lock screen (Press); Power on/off (Press and hold); Reset (Press and hold for 10 seconds) Front camera Notification LED Volume up Mute (Press); BlackBerry Assistant (Press and hold) Volume down USB port HDMI port FIDENTIAL 1. 2. 3. 4. 5. 6. 7. 8. 9. What's different about the BlackBerry 10 OS? If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it different from other BlackBerry devices.
Setup and basics User Guide How do I get back to the home screen? To get back to the home screen at any time, swipe up from the bottom of the screen. STRICTLY CON How do I get to the menu? There is no Menu key ( exploring the menus. ) on your BlackBerry 10 device. You can find more features and options by To see more actions that you can perform in an app, tap or .
Setup and basics User Guide Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen. Tap Settings. FIDENTIAL STRICTLY CON Where is my email or other messages? All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry device.
Setup and basics User Guide STRICTLY CON Where are the phone keys and my notification settings? To answer a call, touch the circle at the bottom of the screen and slide your finger to the left. Release your finger when the circle covers . To decline a call, touch the circle at the bottom of the screen and slide your finger to the right. Release your finger when the circle covers . To make a call, in the Phone app, tap . Dial a number. Tap Call.
Setup and basics User Guide How do I edit or move text? There is no trackpad or trackball on your BlackBerry 10 device. You can use the touch screen to select, cut, copy, and paste text or move the cursor. STRICTLY CON Select text Touch and hold a character or word. • To cancel your selection, tap anywhere on the screen. • To change your text selection, drag the handles. Move text 1. Touch and hold your finger on a word or in a text field. 2. Release your finger from the screen. 3. Tap an option.
Setup and basics User Guide Tip: Make sure that you place your finger on the outer part of the circle so that you can still see the cursor. STRICTLY CON Where are my tasks, memos, and voice notes? • If you used BlackBerry Link to transfer the files from your old BlackBerry device to your new device, your tasks, memos, and voice notes should be in the new BlackBerry Remember app. • If you previously used tasks in BBM Groups, you still have access to those tasks in BBM.
Setup and basics User Guide On the home screen, swipe down from the top of the screen. Tap Settings > About. To change the type of information displayed, tap an option in the drop-down list. STRICTLY CON In a message, note, or task, you can type myver followed by a space, to see your device model and the BlackBerry 10 OS version it is running. This feature might not be supported by your input language.
Setup and basics User Guide Icon Description LinkedIn message STRICTLY CON Phone call Voice mail message Notification messages from apps and services such as BlackBerry World Menu icons Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it.
Setup and basics User Guide If you want more storage for pictures, videos, music, and documents, insert a media card (microSD card). STRICTLY CON When you're ready, open the Setup app. This app helps you transfer content from your old device, and add your email, BBM, instant messaging, and social networking accounts. Insert the SIM card CAUTION: Your BlackBerry device is designed for use with a micro SIM card. To avoid possible damage to your device, do not insert a SIM card adapter into your device.
Setup and basics User Guide STRICTLY CON Insert or remove the battery Before you start using your BlackBerry device, you should charge the battery. The battery in the box that your device came in isn't fully charged. 1. To remove the back cover, pull up the bottom of the cover. 2. Do one of the following: • To insert the battery, align the contacts. FIDENTIAL • To remove the battery, lift and pull out the battery from the end opposite to the battery contacts.
Setup and basics User Guide STRICTLY CON Set up your device using the Setup app If your device is connected to a mobile network or a Wi-Fi network, you can use the Setup app to do any of the following: • • • • Add your email, BBM, instant messaging, and social networking accounts Set up your payment options for purchases you make from the BlackBerry World storefront Learn how to transfer content from your old device Customize your device settings FIDENTIAL The Setup app prompts you to enter an existi
Setup and basics User Guide STRICTLY CON 2. To see your messages in the BlackBerry Hub, slide your finger from left to right. FIDENTIAL 3. To see the apps that are open (if any), slide your finger from right to left. To see all your apps, continue sliding your finger from right to left.
Setup and basics User Guide Peek at the BlackBerry Hub To see your messages, you can peek at the BlackBerry Hub, or open it, from anywhere on your BlackBerry device. STRICTLY CON From the bottom of the screen, slide your finger up and to the right. Tip: Keep your finger on the screen while you peek at the BlackBerry Hub. To go back to what you were doing, slide your finger back down. Show the menus You can find features, options, and help by exploring the menus.
Setup and basics User Guide Tip: To see the names of the icons that appear on the right side of the screen, touch and hold the icon. Slide your finger off the icon to avoid selecting it. • To find the settings and help for an app, swipe down from the top of the screen. • To find the settings for the device, swipe down from the top of screen. STRICTLY CON Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen.
Setup and basics User Guide STRICTLY CON • To move between the BlackBerry Hub and your apps, slide your finger left and right. FIDENTIAL Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook. On the slider, drag the slider handle.
Setup and basics User Guide STRICTLY CON Select items Do any of the following: • To select an item, simply tap it. If the item can be opened, it opens. • To highlight an item without opening it, touch and hold the item. • To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap and tap more items. To clear an item, tap it again.
Setup and basics User Guide STRICTLY CON • To zoom out, slide your fingers together. FIDENTIAL Advanced interactions If you’re looking for ways to do things more quickly or to extend battery life, consider using the following gestures: • Lift to wake gesture • Flip to mute gesture • Flip to save power gesture Lift to wake If you turn on this feature and pick up your device from a flat surface, your BlackBerry device wakes up automatically.
Setup and basics User Guide STRICTLY CON To turn on this feature, tap Settings > Advanced Interaction. Turn on the Lift to wake switch. Flip to mute If you turn on this feature and receive a call, but it isn’t a convenient time for you to respond, you can turn your device facedown to silence the ring tone or vibration. You still receive a notification of the missed call. FIDENTIAL To turn on this feature, tap Flip to save power Settings > Advanced Interaction. Turn on the Flip to mute switch.
Setup and basics User Guide To turn off this feature, tap switch. Settings > Advanced Interaction. Turn off the Flip to save power STRICTLY CON Personalizing your device Learn how to personalize your device and make it uniquely yours. For example, you can change settings, download apps, change your ring tone, and set your wallpaper.
Setup and basics User Guide Preparing to switch devices Before you begin switching to your new BlackBerry 10 device, take a moment to make sure that you have completed the following checklist. STRICTLY CON • Complete all of the instructions in the Setup app that opens the first time that your BlackBerry 10 device starts after you insert the battery.
Setup and basics User Guide Transfer method Data transferred Requirements • Phone history • Wireless connection profiles STRICTLY CON BlackBerry Link Data saved to the storage space on your previous device, including the following: • • • • • • • • • • • Contact info Music Pictures Videos Calendar entries Settings Phone history Fonts Tasks and memos BBM contacts BlackBerry Browser bookmarks and folders • Alarm and clock settings • Text messages (SMS and MMS) • BlackBerry Link installed on a computer
Setup and basics User Guide Note: If your device is activated on an Enterprise Mobility Management solution from BlackBerry, contact your administrator to verify if you are able to back up and restore your device data.
Setup and basics User Guide Transfer data using the Device Switch app You can use the Device Switch app to transfer data from a BlackBerry, an iPhone, or an Android device to your new BlackBerry 10 device. STRICTLY CON In order to use the Device Switch app, both of your devices should be connected to the same Wi-Fi network. 1. On your BlackBerry 10 device, go to BlackBerry App World and download the Device Switch app. 2.
Setup and basics User Guide When you switch to a new BlackBerry 10 device using a media card, you can move alarm settings, BBM contacts, BlackBerry Browser bookmarks, text messages (SMS and MMS), phone history, and wireless connection profiles. This feature is designed to move the data in your personal space but not the data in your work space. STRICTLY CON Only the data saved locally in your device storage space is transferred.
Setup and basics User Guide 3. Tap Accounts. 4. Tap Email, Calendar and Contacts. 5. Enter the email address for the account that you want to add. STRICTLY CON 6. Tap Next. 7. Enter the email account password. 8. Tap Next. After you add the email account, any calendar and contact information associated with that account is accessible on your new BlackBerry 10 device.
Setup and basics User Guide Devices running BlackBerry 7 or later 1. On the home screen of your previous device, click the Options app. 2. Click Security > Security Wipe. STRICTLY CON 3. Select all of the items that you want to delete. 4. Type blackberry. 5. Tap Wipe Data. Devices running BlackBerry 10 OS 1. On your previous device, swipe down from the top of the screen. 2. Tap Settings. 3. Tap Security and Privacy > Security Wipe. 4. Type blackberry. 5. Tap Delete Data.
Setup and basics User Guide Some of the data from my previous device isn't on my new device STRICTLY CON The type of device you transferred data from and the version of device software on your previous device determines what data can be transferred to your new device. For a list of the type of data that is transferred, visit www.blackberry.com/deviceswitch. Try any of the following: • Check that your personal email accounts have been set up.
Setup and basics User Guide 1. To create a new BlackBerry ID when you set up your BlackBerry device, on the BlackBerry ID screen, tap Create New. 2. Complete the instructions on the screen. STRICTLY CON Confirm your BlackBerry ID username When you create a BlackBerry ID, you receive an email message that allows you to confirm the email address that you use as your BlackBerry ID.
Setup and basics User Guide Find your BlackBerry ID on your old device STRICTLY CON If you have previously created a BlackBerry ID and are switching to a new BlackBerry device, it's important to sign in using your existing BlackBerry ID, as many of your apps and settings are associated with it. 1. On the home screen of your old device, click Options. 2. Depending on your device, do one of the following: • Click Third Party Applications > BlackBerry ID. • Click Device > BlackBerry ID.
Phone and voice User Guide Phone and voice STRICTLY CON Voicemail, ring tones, phone settings Phone While on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making another call. You can also open the dial pad, make notes while on a call, and move a call to BBM Video. Phone icons Incoming calls Icon Description To answer a call, touch and hold the circle and slide your finger to the left.
Phone and voice User Guide Icon Description Start a conference call STRICTLY CON Show the dial pad Merge calls to start a conference call Split a conference call into multiple calls Move a call to BBM Video Making and receiving calls Make a call 1. In the Phone app, tap . 2. Dial a number. 3. Tap Call. Tip: To make a call on the home screen, type a contact name or phone number. Tap Call or Call . Call a recent number or speed dial contact 1. In the Phone app, tap . 2.
Phone and voice User Guide • To decline a call, touch and hold the circle in the middle of the screen and slide your finger to the right. Release your finger when the circle covers . Use Reply Now to send a message to a caller STRICTLY CON You never have to excuse yourself from a meeting or conversation to answer the phone again. With the Reply Now feature, you can send a caller a brief message instead of answering an incoming call.
Phone and voice User Guide 3. Do any of the following: • Turn on the Answer a Call by Removing Device From Holster switch. • Turn on the End Call by Putting Device Back in Holster switch. STRICTLY CON Automatically answer a call when a Bluetooth headset is connected 1. In the Phone app, swipe down from the top of the screen. 2. Tap > Bluetooth. 3. Turn on the Automatically Answer a Call When Connected to a Headset switch.
User Guide Phone and voice 2. If you put the first call on hold, to merge both calls and start a conference call, tap . To add more people to the conference call, repeat steps 1 and 2. Make another call while already on a call STRICTLY CON When you make another call while you're already on a call, your first call is automatically put on hold. 1. While on a call, tap . 2. Do any of the following: • Tap a phone number, name, or speed dial contact. • Tap . Tap a contact. • Tap . Dial a number. 3.
Phone and voice User Guide Delete a contact or number from your speed dial list on the Calls screen 1. In the Phone app, tap . 2. In your speed dial list, touch and hold a contact or number. . STRICTLY CON 3. Tap Delete a contact from your keyboard speed dial list 1. In the Phone app, swipe down from the top of the screen. 2. Tap > Keypress Speed Dial. 3. Touch and hold a contact or number. 4. Tap . Hide your speed dial list on the Calls screen 1. In the Phone app, tap . 2.
Phone and voice User Guide 1. In the Phone app, swipe down from the top of the screen. 2. Tap > Call Forwarding. 3. Turn on any of the switches. STRICTLY CON 4. To change the number that your calls are forwarded to, tap the drop-down list under a switch and type a number. Phone options Turn on Priority Calling If you have multiple phone lines, you can make calls with the phone line you want using the Priority Calling feature.
Phone and voice User Guide 2. Tap > Call Audio. Set a default area code or country code STRICTLY CON You can use smart dialing to set a default area code and country code that is applied automatically to the phone numbers that you call, so that you don't have to dial the country code or area code when you make a call within your own country or area code. 1. In the Phone app, swipe down from the top of the screen. 2. Tap > Smart Dialing. • To change the default country code, tap Country Code.
Phone and voice User Guide 2. Anywhere on the screen, touch and slide your finger down. Your phone number appears at the top of the screen. STRICTLY CON Tip: To include your own phone number in a message to someone, in an email, a BBM message, or a text message, type mynumber followed by the space bar.
Phone and voice User Guide 2. Tap Settings > Notifications. 3. To change your global notification settings, do any of the following: • In the Mode drop-down list, tap a setting. STRICTLY CON • Change the Sound, Vibrate, LED, Instant Previews, or Volume settings. How do I turn off all sounds and ring tones except for calls? 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Notifications. 3. In the Mode drop-down list, tap Phone Calls Only.
Phone and voice User Guide 3. At the bottom of the Notifications screen, tap Applications. 4. Tap an application. 5. Change the Sound, Tone, Vibrate, LED, or Instant Previews settings. until the Notifications screen appears. STRICTLY CON 6. Tap Turn off all notifications and ring tones 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Notifications. 3. In the Mode drop-down list, tap All Alerts Off.
Phone and voice User Guide 3. Turn off the Instant Previews switch. STRICTLY CON Tip: For some apps, you can change your notification settings to only display the priority messages in an app as Instant Previews. On the Notifications settings screen, tap an application. In the Instant Previews drop-down list, tap Priority Only.
Phone and voice User Guide 2. Tap Settings > Security and Privacy > Lock Screen. 3. Turn on the Turn on Screen for New Notifications switch. Set Lock Screen Notifications to only display the sender info STRICTLY CON You can set your BlackBerry device to only display the sender information in Lock Screen Notifications and to hide the subject and message content. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Security and Privacy > Lock Screen. 3.
Phone and voice User Guide voicemail messages can be automatically downloaded to your device and you can pause, fast-forward, or rewind the voicemail message as you listen to it. You can also forward a voicemail message, send a reply to the person who left you a voicemail message, or delete a voicemail message from within the Phone app or the BlackBerry Hub. STRICTLY CON Your service provider might automatically delete messages after a certain period of time.
Phone and voice User Guide 1. In the Phone app, swipe down from the top of the screen. 2. Tap . 3. Tap > Change Voicemail Greeting. STRICTLY CON 4. In the Greeting drop-down list, do one of the following: • To play your phone number as your voicemail greeting, tap Phone Number. • To play your name as your voicemail greeting, tap Name. • To record a custom voicemail greeting, tap Personal Message.
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BlackBerry Hub and email User Guide BlackBerry Hub and email STRICTLY CON Messaging, set up accounts, social media, find your email BlackBerry Hub and email The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages, or BBM chats all in the same place.
BlackBerry Hub and email User Guide The BlackBerry Hub collects your notifications about new PIN messages, time zone changes, software updates, third-party apps, and more. Your service provider might send you SIM Toolkit notifications that appear in the BlackBerry Hub. Tapping on these notifications opens the SIM Toolkit app.
BlackBerry Hub and email User Guide 3. If you already added an account to your device, tap to add another account. Add an email account 1. On the Add Account screen, tap Email, Calendar and Contacts. STRICTLY CON 2. Enter the email address. 3. Tap Next. 4. Enter the password for the account. 5. Tap Next. 6. Change any additional settings (for example, the types of content to sync with your device). 7. Tap Done.
BlackBerry Hub and email User Guide Setting up work accounts Add a work account supported by BlackBerry Enterprise Service 10 STRICTLY CON If your organization uses BlackBerry Enterprise Service 10, you can add your work account to your device and take advantage of features like BlackBerry Balance.
BlackBerry Hub and email User Guide • Your username and work network password • Server address STRICTLY CON When you add an IBM Notes Traveler email account, the messages, calendar events, contacts, tasks, and notes associated with the account are synced with your BlackBerry device. 1. On the Add Account screen, tap > IBM Notes Traveler. 2. Enter the username, email address, password, and server address for the account. • To turn off push email, turn off the Push switch.
BlackBerry Hub and email User Guide 2. Enter the account information. 3. Tap Done. Change account settings STRICTLY CON You might want to change the settings for an account if you changed the password for the account, if you want to change the display name for the account, or if you want to use different synchronization settings. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Accounts. 3. Tap an account. 4. Make your changes. 5. Tap Save.
BlackBerry Hub and email User Guide BlackBerry Hub message list icons Icon Description Unread email STRICTLY CON Read email Meeting or event invitation New Facebook notification Email with attachment Draft message Email messages grouped by subject in a conversation thread Unread text message (SMS) Read text message Text message with attachment (MMS) Draft text message New system notification Message hasn't been sent yet Message is being sent Message has been sent FIDENTIAL Message could not be s
BlackBerry Hub and email User Guide • To go to the top of your list of messages and notifications, tap . • To go to the bottom of your list of messages and notifications, tap . View messages by account or message type STRICTLY CON If you want to see messages only from a particular account (for example, your personal email account) or by a type (for example, your text messages), you can filter them. 1. In the BlackBerry Hub, tap . 2. Tap the type of messages that you want to see. > Hub.
BlackBerry Hub and email User Guide View only your priority messages In the BlackBerry Hub, do one of the following: • Tap > Priority Hub. STRICTLY CON • If your Pinch Filter Criteria is set to Priority Messages, slide your fingers together to zoom in on your priority messages. Tip: You can specify which messages are displayed when you zoom in. In the BlackBerry Hub, tap > > Display and Actions.
BlackBerry Hub and email User Guide • To flag messages with a specific subject as priority, enter a subject in the Subject field. • To flag messages that are sent directly to you or that you are cc'd on as priority, select the Sent Directly to Me or the Cc: to Me checkbox. • To set a Level 1 alert for your rule, select the Enable Level 1 Alert checkbox. STRICTLY CON 4. Tap Create. Note: Level 1 alerts override the existing notification settings.
BlackBerry Hub and email User Guide 4. When the download is complete, touch and hold the attachment. • To share the attachment, tap • To save the attachment, tap . . STRICTLY CON Tip: To share or save multiple attachments, tap > . Select some attachments. Tap or .
BlackBerry Hub and email User Guide Tip: When you send an email with a picture attachment, you can reduce the size of the message by reducing the size of picture attachments. On the Image Size screen, tap a size. Tap Send. Add a BCC recipient to an email > . STRICTLY CON 1. While composing a message, tap 2. Type a contact name or email address.
BlackBerry Hub and email User Guide • To delete a single message, touch and hold the message. Tap . • To delete more than one message, touch and hold a message. Tap want to delete. Tap > . Tap the other messages you . STRICTLY CON • To delete all messages before a specific date, touch and hold the date bar. Messages that were sent or received before that date are highlighted. Tap . • To delete messages only from your device, but keep them on the messaging server, tap Display and Actions.
BlackBerry Hub and email User Guide Manage your messages with BlackBerry Hub Instant Actions STRICTLY CON BlackBerry Hub Instant Actions allow you to quickly triage messages, conversations, and events in the BlackBerry Hub. In the list view, you can mark messages as read or unread, and file, flag, or delete messages. You can also accept or decline meeting invitations without having to open them. If you make a mistake while managing messages, you can tap Undo to cancel the last change.
BlackBerry Hub and email User Guide • To save the picture, tap . • To share the picture, tap . • To set the picture as a contact picture, tap . STRICTLY CON Save a draft email 1. While composing an email, tap Cancel. 2. In the dialog box, tap Save. Securing your email You can digitally sign or encrypt messages if you use a work email account that supports S/MIMEprotected messages or IBM Notes email encryption on your BlackBerry device.
BlackBerry Hub and email User Guide Your BlackBerry device supports keys and certificates in the following file formats and file name extensions: STRICTLY CON • PEM (.pem, .cer) • DER (.der, .cer) • PFX (.pfx, .p12) 1. Open a work email message with a certificate attachment. 2. Touch and hold 3. Tap . . 4. If necessary, enter the password. 5. Tap . 6. In the BlackBerry Hub, tap > > Secure Email. 7. If necessary, tap the S/MIME tab. 8. Turn on the S/MIME switch. 9.
User Guide BlackBerry Hub and email that any email application can open, or opaque-signed messages that only email applications that support encryption can open. 1. In the BlackBerry Hub, tap > > Secure Email. STRICTLY CON 2. Do any of the following: • To turn on S/MIME-protected messaging, tap the SMIME tab. Turn on the S/MIME switch. • To change the method of encoding to use for messages you send, select an option in the Default Encoding drop-down list.
BlackBerry Hub and email User Guide Navigating the BlackBerry Hub Peek at your messages in the BlackBerry Hub from anywhere STRICTLY CON Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. 1. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications. 2. Slide your finger to the right to peek at the BlackBerry Hub.
BlackBerry Hub and email User Guide STRICTLY CON Jump to the next or previous message 1. In a message, slowly slide your finger from the left edge of the message to the right to peek at your list of messages. 2. While holding the message open, slide your finger up or down to highlight the next or previous message in the list. 3. To open the highlighted message, release your finger.
BlackBerry Hub and email User Guide Create a meeting from an email When you create a meeting or event from an email, your BlackBerry device populates the invitation with the subject line from the email, and the recipients of the email become the invitees. > . STRICTLY CON 1. In an email, tap 2. Enter any additional information for the meeting. 3. Tap Save. Add a contact from the BlackBerry Hub 1. In the BlackBerry Hub, touch and hold a message. 2. Tap .
BlackBerry Hub and email User Guide 4. Type your signature in the field. Change your default email address or calendar STRICTLY CON When you share something (for example, a picture or a website) by email or when you compose a new email, your BlackBerry device sends the email from your default email address. When you add an event to your calendar or send a meeting invitation, your device adds the event to your default calendar. 1. On the home screen, swipe down from the top of the screen. 2.
BlackBerry Hub and email User Guide 1. In the BlackBerry Hub, tap 2. Tap > Hub Management. > . STRICTLY CON 3. Touch and hold an account, then slide your finger up or down to change where the account appears in the list of accounts in the Account Tab. 4. To save your changes, tap . Change which messages appear in the BlackBerry Hub You can choose to hide messages for some accounts, so they don't appear in the Hub Tab in the BlackBerry Hub.
BlackBerry Hub and email User Guide In the BlackBerry Hub, tap > Cell Broadcast. > • To turn off all cell broadcast messages, turn off the Enable Cell Broadcast switch. • To turn off messages from a specific channel, beside a channel, tap Remove. STRICTLY CON Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub 1. In the BlackBerry Hub, tap . 2. Tap Facebook, Twitter, or LinkedIn. 3. Tap . 4. Type your status. 5. Tap Post, Tweet, or Send.
BlackBerry Hub and email User Guide STRICTLY CON • Check your network connection settings to make sure that your device is connected to a Wi-Fi or mobile network. If you're not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. • If you're connected to a mobile network, check that data services are turned on. On the home screen, swipe down from the top of the screen. Tap > Networks and Connections > Mobile Network.
BlackBerry Hub and email User Guide Facebook STRICTLY CON You can use the Facebook for BlackBerry devices app to stay connected with your friends. Send messages, chat with your friends, invite new friends, upload pictures to your Facebook account, and more. For more information on Facebook for BlackBerry devices, see the Facebook User Guide. Twitter You can use the Twitter for BlackBerry devices app to stay connected almost anywhere you go.
BlackBerry Hub and email User Guide 2. Do any of the following: • Type your message. • Tap an emoticon. • To attach a picture or file, tap STRICTLY CON . 3. Tap Send. Tip: You can find, start, and reply to your joyn chats in the BlackBerry Hub. Invite other joyn contacts to a chat Have something you need to discuss with a group? You can chat with more than one person to help make decisions faster and keep everyone informed. 1. At the bottom of a joyn chat, tap > Create Group. 2.
BlackBerry Hub and email User Guide 2. Tap Send. Block a joyn contact STRICTLY CON If you block a joyn contact, you won't receive any messages from that contact and file transfers are declined automatically. Messages are filtered to the Blocked Messages folder in the joyn app, and read notifications are turned off. 1. In the BlackBerry Hub, tap > . 2. Tap joyn. 3. Tap Blocked users. 4. Type the phone number or name of the joyn contact you want to block.
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Media User Guide Media STRICTLY CON Camera, Pictures, Music, Videos, BlackBerry Story Maker, Games Change the media volume When music is playing, do any of the following: • To increase the volume, press the Volume Up key on the right side of your BlackBerry device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the Mute key on the right side of your device. To turn off mute, press the Mute key again.
Media User Guide File extension Supported video codec(s) Supported audio codec(s) MKV H.264, MPEG-4 AAC, MPEG-3, PCM MOV H.263, H.264, MJPEG, MPEG-4 AAC, AMR, QCELP STRICTLY CON H.263, H.264, MPEG-4 AAC, AMR MPEG H.263, H.
Media User Guide Troubleshooting: Media I can't open a media file STRICTLY CON Make sure that the file is in a format that your BlackBerry device supports. Camera You can use the Camera on your device to take high-quality pictures and videos, and to capture that perfect moment, even in adverse conditions. Time Shift mode makes it easy to take group pictures where everyone looks their best, and you can take panoramic pictures and capture the whole vista in one shot.
Media User Guide 1. Open the Camera app. To zoom in or zoom out, slide your fingers apart or together on the screen. Note: Zoom only works in Normal and Stabilization shooting modes. STRICTLY CON 2. Tap the area of the screen that you want to focus on. You can focus on any part of the image on the screen, not just the center of the screen. 3. When the focus box turns green, do any of the following: • To take one picture, tap .
Media User Guide To turn off the timer, in the upper-left corner of the screen, tap or . Peek at the last picture or video that you took STRICTLY CON You can peek at the last picture that you took or the video that you recorded to see if you captured what you wanted. 1. Touch and hold the thumbnail at the bottom of the screen. 2. Slide your finger up to expand the thumbnail. • To return to the Camera app, lift your finger from the screen.
Media User Guide 2. To take a panoramic picture, tap and pan in the direction of the image that you want to capture. 3. Slowly move your device until the solid box on the screen fills the box outline. 4. Keep moving your device until you have captured all of the image that you want to. . STRICTLY CON 5. Tap Important: When taking a panoramic picture, don't move your device too quickly when panning and keep your device steady. A lot of movement will result in a low-quality panoramic picture.
Media User Guide 7. Tap . Edit Time Shift pictures later When you take pictures using Time Shift mode, you can save the picture to edit later. STRICTLY CON Tip: The Time Shift icon ( you saved to edit later. ) appears on the thumbnails of the pictures taken with Time Shift mode that 1. In the Pictures app, on the Date screen, tap a Time Shift picture. 2. Tap . 3. Drag the slider at the bottom of the screen back and forth until you find the best picture. 4. Tap a recognized face. 5.
Media User Guide Icon Description STRICTLY CON This mode is available for the camera. Burst mode allows you to take multiple pictures quickly. This is a good shooting mode to use when taking pictures of fast-moving scenes or subjects. HDR This mode, also known as High Dynamic Range mode, is available for the camera. HDR mode combines multiple pictures together and can capture the contrast between the light and dark areas of a scene. Time Shift This mode is available for the camera.
Media User Guide Icon Description Action STRICTLY CON This mode is available for the camera and Time Shift mode. Action mode can help to take pictures of fast-moving objects. Try this mode when capturing pictures of sports or children. Whiteboard This mode is available for the camera and Time Shift mode. Whiteboard mode can help to take pictures of whiteboards by improving the contrast between the whiteboard and any writing on the board.
Media User Guide 1. In the Camera app, tap > Settings. 2. Turn off the Save on Media Card switch. Save your original picture along with the HDR version STRICTLY CON When you take pictures in HDR mode, multiple pictures are combined together to capture the contrast between the light and dark areas of a scene. 1. In the Camera app, tap > Settings. 2. Turn on the Save Original switch.
Media User Guide I can't take a picture or record a video Try the following: STRICTLY CON • Delete old media files to free up storage space and try again. • Make sure that neither the camera or the video camera is in use by another application. Close any applications that might be using the cameras, and try again. I can't save pictures or videos to my media card Try one of the following: • Delete old media files to free up storage space and try again. • Insert a different media card.
Media User Guide Icon Description View your picture albums. STRICTLY CON View the pictures that you added to the Favorites screen. On the Date screen, watch stories that your device automatically generates. View your pictures displayed in a slideshow. Start the camera and take pictures or record videos. Zoom in or out on a picture With a picture open on the screen, do one of the following: • To zoom in, double-tap the area of the picture that you want to zoom in on.
Media User Guide 4. When you're done editing your picture, do one of the following: • To save your changes, tap Save. • To discard your changes, tap > . STRICTLY CON Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time. Enhance a picture The picture editor can help you tweak the pictures you take and improve qualities like the brightness, saturation, sharpness, red-eye, and more. 1.
Media User Guide 3. Tap an editing option. 4. When you're done editing your picture, do one of the following: • To save your changes, tap Save. > . STRICTLY CON • To discard your changes, tap Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time. About automatic stories Your BlackBerry device combines the pictures and videos that you take into automatically generated stories.
Media User Guide 1. In the Pictures app, swipe down from the top of the screen. Tap . 2. Turn off the Automatic Stories switch. STRICTLY CON Add a picture to BlackBerry Story Maker From the Pictures app on your BlackBerry device, you can add a picture to an existing story or a new story in BlackBerry Story Maker. 1. In the Pictures app, touch and hold the picture that you want to use. 2. Tap . 3. Do one of the following: • Tap an existing story. • Tap Create New Story. 4.
Media User Guide Organizing your pictures and albums In the Pictures app on your BlackBerry device, you can create albums to organize your pictures. Create a picture album STRICTLY CON You can use albums to organize your pictures based on events, people, dates, or any other category that you can think of. 1. In the Pictures app, touch and hold a picture. 2. Tap . 3. Tap . 4. In the Location drop-down list, tap the location that you want to save the album to. 5.
Media User Guide • To delete the folder, tap . Add a picture to the Favorites screen STRICTLY CON Add pictures to the Favorites screen so that you can quickly access them. Pictures added to the Favorites screen are also used in the automatic stories that your BlackBerry device generates. 1. In the Pictures app, touch and hold a picture. 2. Tap . Tip: You can add multiple pictures to the Favorites screen at the same time by tapping pictures that you want to add. Tap . Tap the .
Media User Guide Icon Description STRICTLY CON View all of your music organized alphabetically and by artists, albums, and genres. View all of your music, organized alphabetically. View all of your playlists, including playlists generated by your BlackBerry device. These automatic playlists include the music you last played, recently added music, and music organized by year and decade. View all of the songs that you have added to the Favorites screen. Play a song or play all of your music.
Media User Guide 2. If the music player controls aren't visible on the screen, tap the screen. 3. When the music player controls are visible, tap the screen. 4. Slide your finger on the volume slider to turn up or turn down the music volume. STRICTLY CON View your music 1. In the Music app, tap a song, an album, or a playlist. 2. If the music player controls aren't visible on the screen, tap the screen. 3. To see your music list, tap the screen. 4.
Media User Guide • To add music to the playlist, tap . Beside the song, artist, or album that you want to add, tap . • To delete a song from the playlist, beside the song that you want to delete, tap . STRICTLY CON • To change the song order in the playlist, drag the song to where you want it to go in the playlist. 3. Tap . Add a song to the Favorites screen 1. In the Music app, touch and hold a song. 2. Tap . 3.
Media User Guide View song properties In the Music app, you can view the properties for a song, including the file type, size, location, and more. In the Music app, when a song is playing, tap > . STRICTLY CON Turn on Music Shortcuts If you want to control your music faster and easier, you can set the volume keys to quickly skip songs in the Music app on your BlackBerry device. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Main Volume. 3.
Media User Guide Icon Description View your videos organized into albums. STRICTLY CON View all of the videos that you added to the Favorites screen. This icon appears in the corner of the thumbnails of the videos that you haven't watched yet. Change the video size while a video is playing. Start the camera and record videos or take pictures. Play or pause a video 1. In the Videos app, tap a video. 2. To show the video controls, tap the screen. 3. Tap or .
Media User Guide 3. Touch and hold the paddle icons and slide your finger until your video is the length that you want. The section of video that plays for the length of time between the paddle icons is the length of the revised video. 4. When you're done changing the length of the video, do one of the following: STRICTLY CON • To save your changes, tap Save. • To discard your changes, tap > .
Media User Guide 3. Tap a filter. 4. When you're done editing your video, do one of the following: • To save your changes, tap Save. > . STRICTLY CON • To discard your changes, tap Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time. Add a video to BlackBerry Story Maker From the Videos app on your BlackBerry device, you can add a video to an existing story or a new story in BlackBerry Story Maker. 1.
Media User Guide 3. Do one of the following: STRICTLY CON • Tap the album that you want to move the video into. • To create an album, tap . Select the location that you want to save the album to. Enter a name for the album. 4. Tap Move. Rename a video 1. In the Videos app, touch and hold a video. 2. Tap . 3. In the Name field, enter a new name for the video. Add a video to the Favorites screen You can add videos to the Favorites screen so that you can quickly access them.
Media User Guide 4. Tap Done. To turn off the equalizer, when a video is playing, tap the screen. Tap > . Tap Off. STRICTLY CON About BlackBerry Story Maker You can use BlackBerry Story Maker to make stories using pictures and videos that are saved on your BlackBerry device. You can customize your stories by adding music, filters, and more. BlackBerry Story Maker provides a fun and unique way to present your pictures and videos in a format that's similar to a movie.
Media User Guide 2. While the story is playing, tap the screen. 3. Tap . STRICTLY CON 4. Touch and hold the thumbnail of the picture or video that you want to move and drag it to where you want it to go. 5. Tap Done. Edit the media used in a story You can change the way individual pictures and videos appear in stories in BlackBerry Story Maker. 1. In BlackBerry Story Maker, tap a story. 2. While the story is playing, tap the screen. 3. Tap . 4. Tap the picture or video that you want to edit. 5.
Media User Guide Save a story in BlackBerry Story Maker When you save the stories that you create in BlackBerry Story Maker, you can send, share, or move the stories. If you don't save your story, it can only be played in BlackBerry Story Maker. STRICTLY CON 1. In BlackBerry Story Maker, tap an existing story or create a new one. 2. While the story is playing, tap the screen. 3. Tap > . Note: Depending on the length of your story, it may take a few moments to save.
Media User Guide About sharing media STRICTLY CON You can wirelessly share the media files on your BlackBerry device with supported Wi-Fi CERTIFIED Miracast devices and DLNA Certified devices, such as computers, TVs, or other home entertainment equipment. You can share your media files wirelessly using one of the following methods: • Play on: In the Music, Pictures, and Video apps, use the Play on feature to automatically play or view a file on a selected DLNA Certified device.
Media User Guide 2. Tap Settings > Media Sharing. STRICTLY CON • To share your media files, turn on sharing for each type of media file that you want to share. • To grant access to devices so that they can access your media files, tap Devices. Select the checkbox beside each device that you want to grant access to. About FM Radio You can use the FM Radio in the Music app on your BlackBerry device to tune in to frequencies that broadcast FM stations and listen to all of your favorite FM stations.
Media User Guide • To change where the sound is coming from, tap > . Select a type of speaker. • To change the volume, press the Volume up or the Volume down key. Note: If you close the Music app while listening to the radio, the radio stops playing. STRICTLY CON Add a radio station to your Favorites To mark a radio station as a favorite, do one of the following: • When a station is playing, beside the station numbers, tap . • On the FM Radio screen, under Local Stations, touch and hold a station.
Media User Guide Press Go to the previous button or text entry field in the Edit Profile screen Press . and . STRICTLY CON Go to the next button or text entry field in the Edit Profile screen Change your Games profile When you create your profile, the Games app fills in the required information with information from your BBM profile. Changing your profile information in the Games app doesn't affect your BBM profile. In the Games app, tap > .
Media User Guide 2. Tap > Download. Add a game to your favorites STRICTLY CON After you discover a game you love, you can mark it as a favorite for quick access. 1. In the Games app, on the home screen, tap 2. Tap > . next to a game. To remove a game from your favorites, tap . Recommend a game You can recommend the games you love to your Games friends. Recommendations are sent as private messages, so that only the friends that you select can see the recommendations you send them. 1.
Media User Guide 2. Set the Public profile switch to On.
Settings User Guide Settings STRICTLY CON Network connections, display, keyboard, typing, language, storage Customize your device settings Your BlackBerry device is designed to provide you with extensive customization and control. You can take it out of the box and get started, and you can tailor and optimize your device to your needs. Get acquainted with all the options and discover more about what your device can do. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings.
Settings User Guide Overview of device settings Item Description Turn off all wireless connections. STRICTLY CON Airplane Mode Networks and Connections Notifications Main Volume Quick Settings • Mute BlackBerry Keyboard sounds. • Turn on vibrate mode. • Turn off Instant Previews and LED notifications. • Customize audio and visual notifications for specific apps. • Adjust the overall volume on your device. • Assign the volume keys. • Turn on audio boost for use with your headphones.
Settings User Guide Item Description Display • Adjust the screen brightness. • Customize screen locking. STRICTLY CON • Turn on or turn off text prediction, word substitution, and spell check. • Change the language, region settings, and measurement system. Language and Input Set options for device search, voice feedback, and voice interactions. BlackBerry Assistant • Turn on connections to BlackBerry Blend and BlackBerry Link.
Settings User Guide Item Description • Change the default app used to open a specific file type. • Monitor apps that are using your device's memory. STRICTLY CON App Manager Connect to a device to wirelessly share media content. Media Sharing (if available) Change the time zone, time, and date. Date and Time Software Updates Search Storage and Access • Clear search history. • Remove or prioritize apps that are searched. • Extend a device search to include an Internet search.
Settings User Guide Item Description Use BlackBerry Screen Reader, change magnification, screen brightness, font size, TTY, and closed captioning settings. STRICTLY CON Accessibility Turn on or turn off specific gestures that allow you to perform simple tasks more quickly and extend battery life. Advanced Interaction Receive a notification when you approach or reach your monthly data limit, see your data usage stats, and adjust or access mobile data settings.
Settings User Guide Turn on automatic updates for your device software STRICTLY CON When a software update for your BlackBerry device is available and your device is connected to a Wi-Fi network, software updates are automatically downloaded and installed on your device. When this feature is turned on, you aren't notified when an update starts installing, but you may be asked to restart your device to complete the installation. 1. On the home screen, swipe down from the top of the screen. 2.
Settings User Guide STRICTLY CON Put your device in standby mode When you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks. Wireless connections and clock alarms aren't affected. Press the Power/Lock key on the top of your device. To wake up your device, swipe up from the bottom of the device screen.
Settings User Guide STRICTLY CON Keeping your battery charged Your BlackBerry device uses a lithium-ion battery. To maximize your use of this type of battery, when possible, do the following: • Avoid using your device while it's charging to help it charge faster. • Charge your device often, even when the battery charge isn't low. • Avoid charging, using, or storing your device in extremely hot or cold places, such as on a vehicle dashboard.
Settings User Guide Icon Description STRICTLY CON The battery charge is low, and your wireless connections might turn off to conserve power. If the battery charge gets too low, your device might turn off. Save any work in progress and charge your device. There is a problem with the battery, and the battery might need to be replaced. Only use a battery that is approved by BlackBerry for your device model. The battery isn't inserted. Check your battery power level 1.
Settings User Guide View battery and usage stats for a specific app or service 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > App Manager > Device Monitor. STRICTLY CON 3. Tap an app or service. Close or delete apps from the Device Monitor screen If you notice that an open app is using a lot of battery power, device memory, or CPU resources, you can close it and end all processes associated with the app.
Settings User Guide How can I extend battery life? Battery life varies depending on how you use your BlackBerry device. To help battery power last longer, here are some considerations: STRICTLY CON Dim the screen Prolong battery life by changing your device settings to dim the screen. Do any of the following: • To adjust the screen brightness, choose a dark-colored wallpaper, or change the screen lock timeout, on the home screen, swipe down from the top of the screen. Tap Settings > Display.
Settings User Guide • To delete a saved Wi-Fi network, on the home screen, swipe down from the top of the screen. Tap Settings > Networks and Connections > Wi-Fi > . Tap and hold the network that you want to delete. Tap . STRICTLY CON Update your software You can often gain a boost in power savings by using the latest version of the BlackBerry 10 OS. If a software update is available for your device, a notification appears in the BlackBerry Hub.
Settings User Guide For information about returning your device to BlackBerry for recycling and safe disposal, from a browser on your computer visit www.blackberry.com/recycling. The recycling and trade-up program is available only in certain areas. STRICTLY CON BlackBerry and environmental sustainability BlackBerry is committed to reducing the environmental impact of BlackBerry products. To learn more about the sustainability efforts at BlackBerry, visit http://ca.blackberry.
Settings User Guide Give your device a nickname You can change the name of your BlackBerry device as it appears to other devices. This nickname is helpful when you share media files wirelessly or connect using Bluetooth technology. STRICTLY CON 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > About. 3. In the Device Name field, enter the new name for your device.
Settings User Guide Your device is in airplane mode and all of your wireless network connections are off. You can turn on Wi-Fi or Bluetooth technology, but not your connection to the mobile network. STRICTLY CON There is an error with your SIM card. For information on what the error is, on the home screen, swipe down from the top of the screen. Tap Settings > Networks and Connections > Mobile Network. You can only make emergency calls.
Settings User Guide A mobile network connection allows your BlackBerry device to make calls and, if you have a data plan, use data services such as Internet browsing. In some locations, such as in a hospital or on an airplane, you need to turn off your mobile network connection, but usually you can just leave your mobile network connection on.
Settings User Guide contains an NFC tag. Depending on your wireless service provider and the applications you have installed on your BlackBerry device, NFC can also be used to turn your device into a digital wallet to allow you to do things such as make payments with your BlackBerry device. STRICTLY CON Shared Internet connections You can use your BlackBerry device's connection to the mobile network to allow other devices to access the Internet.
Settings User Guide In most cases your device automatically connects to the appropriate wireless network when you travel outside of your wireless service provider's coverage area. If you're not sure if your device is set up for roaming, or what roaming fees will apply, it's a good idea to check with your wireless service provider before you travel. STRICTLY CON Connect to the mobile network To turn on your mobile network connection, airplane mode must be turned off. 1.
Settings User Guide Roaming STRICTLY CON In most cases your BlackBerry device automatically connects to the appropriate wireless network when you travel outside of your wireless service provider's coverage area. In some cases you must contact your provider to have your SIM card or device properly provisioned. If you're not sure if your device is set up for roaming, or what roaming fees will apply, it's a good idea to check with your wireless service provider before you travel.
Settings User Guide 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > App Manager > Device Monitor. 3. Tap > Data Usage Settings. STRICTLY CON 4. In the Mobile Data Limit field, type your monthly data limit in megabytes. 5. Move the Early Data Limit Notification slider to receive an early notification when you are approaching your monthly data limit. 6. To change when your monthly data usage cycle starts each month, in the Monthly Reset Date dropdown list, tap a date.
Settings User Guide 2. Tap Settings > Networks and Connections > Wi-Fi. 3. If the Wi-Fi switch is off, turn it on. 4. Tap a network. STRICTLY CON • If the screen requesting a password appears, enter the password for the Wi-Fi network. Tap Connect. • If you have access to the Wi-Fi router and you want to use Wi-Fi Protected Setup, tap . Complete the instructions on the device screen. 5. Tap Connect.
Settings User Guide Delete a saved Wi-Fi network STRICTLY CON Your BlackBerry device can store up to 64 saved networks. If you have a lot of saved networks on your device and you don't use them all, you can delete some to tidy up your Saved Networks screen. Deleting saved networks that use a hidden SSID can also help preserve battery life. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Networks and Connections > Wi-Fi. 3. Check that the Wi-Fi switch is on. 4. Tap .
Settings User Guide Select this check box if you want your BlackBerry device to search for an SSID that is not being broadcast. A hidden Wi-Fi network isn't listed as an available network on the Wi-Fi screen. Security Type STRICTLY CON Set the security type that the Wi-Fi network uses. Depending on the network you're trying to connect to, you might also see Security Sub Type and Inner Link Security. Password If the Wi-Fi network is password protected, enter the password.
Settings User Guide Connect to another device using Wi-Fi Direct STRICTLY CON On the BlackBerry device that you want to connect to, on the Wi-Fi settings screen, the Wi-Fi Direct tab must be selected. To connect to another type of Wi-Fi CERTIFIED device, view the documentation for that device. Wi-Fi Direct can allow your device to connect to other BlackBerry devices without using access points or a router so you can share files, such as media files, without an Internet connection.
Settings User Guide profile. If you don't see an option to add a VPN profile, then your administrator has turned off this type of connection. 1. On the home screen, swipe down from the top of the screen. Settings > Networks and Connections > VPN > . STRICTLY CON 2. Tap 3. Complete the fields. If you don't have the required information, contact your administrator. 4. Tap Save.
Settings User Guide STRICTLY CON • If you use PEAP, EAP-TLS, EAP-FAST, or EAP-TTLS to connect to a Wi-Fi network, check that you installed the root certificate for the certificate authority server that created the certificate for the authentication server. The root certificate must be installed on your device before you can connect to the network. For more information, talk to your administrator.
Settings User Guide The user of the device connecting to your mobile hotspot must know the name of your mobile hotspot and the password you set during the setup process. Find your Mobile Hotspot mode settings STRICTLY CON You set most of the settings for your mobile hotspot the first time you turn on Mobile Hotspot mode. You can change these settings later when you aren't in an active mobile hotspot session. 1. On the home screen, swipe down from the top of the screen. 2.
Settings User Guide anywhere that your BlackBerry device can connect to the mobile network. You can connect the device to your BlackBerry device using a USB cable or, if both devices are Bluetooth enabled, you can use Bluetooth technology instead. STRICTLY CON Sharing your mobile network connection using Internet tethering Additional charges might apply for using Internet tethering.
Settings User Guide 3. Turn on the Bluetooth switch. When Bluetooth technology is on, To turn off Bluetooth technology, tap turns blue and appears in the upper-left corner of the screen. again. STRICTLY CON Pair and connect with a Bluetooth enabled device Make sure that you turn on Bluetooth technology on the device that you want to connect to. Before you can connect your BlackBerry device with another Bluetooth enabled device, you must pair them. 1.
Settings User Guide 4. Tap and align the back of your BlackBerry device with an NFC tag. To pair and connect, the Bluetooth enabled device you want to connect to must scan the NFC tag. Rename a paired or saved Bluetooth enabled device STRICTLY CON You can change the name of a paired or saved Bluetooth enabled device as it appears on your BlackBerry device. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Networks and Connections > Bluetooth. 3.
Settings User Guide 2. Tap Settings > Networks and Connections > Bluetooth. 3. Touch and hold your car's name. 4. Tap Unset as My Car. STRICTLY CON Set how Bluetooth enabled car kits access your messages Some Bluetooth enabled car kits that support the Message Access Profile (MAP) can allow you to send and receive messages using voice commands. For more information about using Bluetooth technology with your car, see the documentation that came with your car kit. 1.
Settings User Guide Description Advanced Audio Distribution Profile (A2DP) This profile allows you to stream audio files from your BlackBerry device to Bluetooth enabled devices that support stereo audio such as stereo headsets, speakers, and car kits.
Settings User Guide Description Phonebook Access Profile (PBAP) This profile allows you to use a Bluetooth enabled car kit to access contact information on your BlackBerry device, for example, to allow the car kit to place a call to a contact or display a caller name. STRICTLY CON Profile Micro SIM Access Profile (MSAP) This profile allows you to connect your device to devices that run on a GSM network, such as a car phone, and extend SIM card functionality to the device.
Settings User Guide I keep losing the connection with my Bluetooth enabled car kit STRICTLY CON • Check that your car kit is using the latest software version that is available. For more information about your car kit's software version, see the documentation that came with your car kit. • Move your BlackBerry device to another location in your vehicle or turn your device to face another direction.
Settings User Guide 2. Tap Settings > Networks and Connections > NFC. 3. Turn on the NFC Connectivity switch. Send a file using NFC STRICTLY CON The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. With NFC you can exchange many kinds of files, including pictures, music, contact info, and even webpages, between your BlackBerry device and other NFC-enabled devices. 1.
Settings User Guide 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > App Manager > Device Monitor. 3. Tap . STRICTLY CON 4. Tap Mobile Data or Wi-Fi. 5. Tap an app or service. BlackBerry Keyboard and typing Communicate with the world by typing messages, email, and documents with the BlackBerry Keyboard. You can type efficiently by creating custom text shortcuts and turning on prediction, correction, and spell check.
Settings User Guide Undo an automatically corrected word Press Insert a period (.) in a text field Press capitalized. twice. twice. The next letter is STRICTLY CON Insert an at sign (@) or a period (.) in an email address field Press Capitalize a letter Press and hold the letter key until the capitalized letter appears. Turn on CAP lock Press or . and . To turn off CAP lock, press . Type a symbol Press screen. .
Settings User Guide Paste text Touch and hold where you want to paste the text. STRICTLY CON Change Keyboard, input, or typing settings You can personalize your typing experience by changing the BlackBerry Keyboard, input, or typing settings on your BlackBerry device. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Language and Input. Type faster with automated assistance settings You can change your typing settings to help you type faster on your BlackBerry Keyboard.
Settings User Guide • Tap to expand the selection to a whole paragraph. STRICTLY CON • To select more published text, such as in a browser or PDF file, move the cursor indicator handles to highlight the whole section of text. • To select more text in a text editor, such as an email message, place the cursor at the beginning of the text you want to select. Touch and hold and drag the circle of interest on the screen to highlight the whole section of text.
Settings User Guide Accept spelling suggestions If spell check is turned on, spelling mistakes are underlined in red as you type. Tap the underlined word. STRICTLY CON • To accept a spelling suggestion, tap the suggested word. • To add the word to your personal dictionary, tap Add to Dictionary. Change spell check settings You can change spell check settings, such as whether to check the spelling of acronyms, whether to correct the casing of words, and so on. 1.
Settings User Guide 2. Tap Settings > Language and Input > Prediction and Correction > Word Substitution. 3. Tap . STRICTLY CON Clear the learned words list The BlackBerry Keyboard learns words and phrasing based on your usage to predict the next word you write. You can clear the word list used for word suggestions with the following steps: 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Language and Input > Prediction and Correction. 3. Tap Clear Learned Words.
Settings User Guide Change your display language The language you selected during the initial setup of your BlackBerry device is your display language. The home screen, BlackBerry Hub, and supported applications display content in this language. STRICTLY CON 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Language and Input. 3. In the Language drop-down list, tap the language that you want to use. Change your device's regional settings 1.
Settings User Guide Change your language while typing If you previously set up more than one input language, you can quickly switch between those languages while you're typing. STRICTLY CON 1. Tap the text field. 2. Press and . 3. Tap the language that you want to type in. The keyboard layout, such as QWERTY, QUERTZ, or AZERTY, also changes to the default layout for the language that you are typing in. Change your voice input language 1. On the home screen, swipe down from the top of the screen.
Settings User Guide STRICTLY CON • Some languages, such as Thai and Arabic, have more characters in the alphabet than there are keys on the keyboard. You need to use a keystroke combination to access the second or third character on a particular key. For information about how to access these types of characters, see the help for typing in that language. • Different languages may have different keyboard layouts.
Settings User Guide STRICTLY CON The following table shows how to type the Arabic and Farsi alphabet when there is more than one native character on each physical key.
Settings User Guide Single key press Double key press + key press Multi-tap ر و ؤ ؤ STRICTLY CON ز ( ژFarsi only) ( ژFarsi only) ژ ظ ط Typing in Chinese Your BlackBerry device supports Chinese Cangjie, Chinese handwriting, and Wubihua (Strokes) input methods. To type in Chinese, you must familiarize yourself with the keyboard layout for Chinese characters.
Settings User Guide STRICTLY CON • You can type alternate characters in two ways. You can press and press a letter. A second method is to press and hold the primary character. Then, you can select the alternate character from the options. • Alternate characters are available for I (Ä), O (Ö), P (Å), K (Æ), and L (Ø). To type an alternate character, press and hold the primary character. Then, select the accented character. • To type a symbol, tap . To view more symbols, tap again.
Settings User Guide Typing in Hebrew The Hebrew keyboard supports the following features: • Word prediction and flicking word suggestions up onto the screen (if you have this feature turned on). STRICTLY CON • To type a letter from the Latin-based alphabet using a QWERTY keyboard layout, you can press and press a letter. • To type a symbol, tap . To view more symbols, tap again.
Settings User Guide Character guide for Latin-based languages STRICTLY CON Many languages use the Latin alphabet; however, there are three keyboard layouts that use the Latin alphabet on your BlackBerry device. If you set up more than one input language, note that the keyboard layout may change. The QWERTY keyboard layout is used by many languages; it's not confined to a single geographic area.
Settings User Guide Typing in Thai The Thai keyboard supports the following features: STRICTLY CON • The Thai language has more characters in the alphabet than there are keys on the keyboard. As a result, there is more than one native character on one key. You can use the keyboard mapping guide that appears with the typing task to determine how to access the second and third characters on each key. • Word prediction and flicking word suggestions up onto the screen (if you have this feature turned on).
Settings User Guide Single key press + key press ฤ กดฏ ฏ เโ โ
Settings User Guide STRICTLY CON • The Vietnamese language has more characters in the alphabet than there are keys on the keyboard. As a result, some keys have more than one native character on one key. You might need to use the keyboard mapping guide to determine how to access the second and third characters on each key. • Word prediction and flicking word suggestions up onto the screen (if you have this feature turned on). • To type an uppercase character, you can press and press a letter.
Settings User Guide 5. Tap OK. STRICTLY CON Tip: When all of your apps are closed, you can set the option to show only your wallpaper. Swipe down from the top of the screen. Tap Settings > Display. Turn on the Show Wallpaper When All Apps Are Closed switch. You can swipe right to see all of your app icons. Use your device as a flashlight You can add the option to use your device as a flashlight to the Quick Settings menu. 1. On the home screen, swipe down from the top of the screen. 2.
Settings User Guide Moving or copying media files and documents You can drag and drop documents, pictures, videos, music, and other files by using your BlackBerry device as a drive on your computer. STRICTLY CON You can also use BlackBerry Link to keep your media files and documents in sync between your device and your computer. To download BlackBerry Link, on your computer, visit www.blackberry.com/ BlackBerryLink.
Settings User Guide 7. Type a storage access password. 8. Tap Identification on Network and make note of the Username. 9. On your computer, do one of the following: STRICTLY CON • If your computer uses a Windows operating system, in a Run command, type the IP address using the following format: \\xxx.xxx.xxx.xxx. • If your computer uses a Mac operating system, click Go > Connect to Server. Type the IP address using the following format: smb://xxx.xxx.xxx.xxx. 10.
Settings User Guide 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Storage and Access. 3. Tap Format Media Card. STRICTLY CON Wipe data from your media card To help protect your privacy, you can permanently delete all of your media card data. Depending on the amount of data, this process might take some time. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Storage and Access. 3. Tap Erase Media Card.
Settings User Guide • Save documents and media files on your media card. To automatically save camera pictures and videos on your media card, on the home screen, tap . Swipe down from the top of the screen and tap . STRICTLY CON • Move documents and media files from your device to your media card using File Manager. • Reduce the size of pictures that you take and videos that you record. To change the ratio option for your pictures and videos, on the home screen, tap > .
Settings User Guide No media card was found Make sure that there is a media card in your BlackBerry device and that it's inserted properly. STRICTLY CON Troubleshooting: Storage space My device isn't recognized when I connect it to my computer If your computer doesn't automatically detect your BlackBerry device, try the following: • Check the USB cable and points of connection. • On the home screen, swipe down from the top of the screen. Tap Settings > Storage and Access.
Settings User Guide View and respond to messages and chats from different accounts in the BlackBerry Hub. Access your BBM chats, groups, and channels. Access your text (SMS) messages. View and update your calendar events and contacts. Copy and transfer your files between your device and computer or tablet. STRICTLY CON • • • • • You can use BlackBerry Blend to connect BlackBerry devices running BlackBerry 10 OS version 10.
Settings User Guide To set up your BlackBerry ID with BlackBerry Link, make sure that your computer is connected to the Internet. 1. On your computer, open BlackBerry Link. STRICTLY CON 2. Type a display name for your computer. Click Next. 3. Select the music sources on your computer, such as Windows Media Player or iTunes. On a Mac computer, you can also select the folders for your Documents library. 4. If you have an Internet connection, sign in to or create a BlackBerry ID. 5.
Settings User Guide 4. On a Windows computer, click OK. On a Mac computer, click Remove. About BlackBerry ID and BlackBerry Link STRICTLY CON Your BlackBerry ID is a username (email address) and password used to access multiple BlackBerry products and services, such as BBM and the BlackBerry World storefront. In many situations, your BlackBerry ID allows BlackBerry products to work seamlessly without prompting you to enter your username and password.
Settings User Guide • To edit a file that's stored on your computer, tap the file. If your BlackBerry device supports editing the file, tap . STRICTLY CON If you save your changes in the default location, indicates when BlackBerry Link is syncing the file and overwriting the original version on your computer • To permanently delete a file from your device that's stored on your computer, touch and hold a file. Tap .
Settings User Guide Set backup preferences in BlackBerry Link You can customize the backup file name that BlackBerry Link creates and select which types of data to include in your backup file. STRICTLY CON On a Windows computer, do the following: 1. Open BlackBerry Link. 2. At the side of the BlackBerry Link window, click your device. 3. Click Back Up & Restore. By default, BlackBerry Link performs a quick backup of your device, including all data except your media files and applications. 4.
Settings User Guide On a Windows computer, do the following: Open BlackBerry Link. Connect your device to your computer using a USB cable. At the side of the BlackBerry Link window, click your device. Click Back Up & Restore. STRICTLY CON 1. 2. 3. 4. 5. Do one of the following: • To restore all of the data in a backup file to your device, click a backup file. • To restore specific data in a backup file to your device, click a backup file. Click the Custom Restore option.
Settings User Guide Your data and settings are automatically restored on your device when the software update is complete. It could take up to an hour to update your device software. During that time, you can't disconnect your device from your computer. STRICTLY CON Update your device software with BlackBerry Link Before you begin, make sure that your computer is connected to the Internet. 1. On your computer, open BlackBerry Link. 2. Connect your device to your computer with a USB cable. 3.
Settings User Guide icon on the app. If you see this STRICTLY CON 1. Minimize the File Manager app and verify that you don't see the icon, use the File Manager app in your personal space. 2. On the home screen, swipe down from the top of the screen. 3. Verify that your device is connected to a wireless network. 4. Tap Settings. 5. Do the following: • In the BlackBerry ID section, verify that you are signed in using the same BlackBerry ID as on your computer.
Settings User Guide STRICTLY CON • On your device, verify that you are signed in to your BlackBerry ID. If you are not signed in, BlackBerry Link can't back up the data in your personal space. • Verify that you entered the password on your device to unlock your work space. BlackBerry Link can't back up the data in your work space if your work space is locked. • If your device is activated on BlackBerry Enterprise Service 10, verify with your administrator that you can restore data to your device.
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Applications and features User Guide Applications and features STRICTLY CON Contacts, Clock, Browser, Calendar, Maps, BlackBerry World, scanning codes Organizing your apps To keep all of your apps organized, you can move apps around on the home screen, create folders for your apps, or delete apps that you no longer use. Leave an app or close an app Instead of closing an app when you're done using it, you can make multitasking easier by minimizing an app.
Applications and features User Guide STRICTLY CON Add folders to the home screen You can organize your app icons by adding folders to the home screen. For example, you can add a folder for all of the games that you download and a folder for all of your business and productivity apps. To hide unused apps, you can add a folder to the home screen and put all of your unused apps in that folder. 1. Touch and hold an app icon until all of the icons start to blink. 2.
Applications and features User Guide Delete a downloaded app from BlackBerry World If you might want to reinstall an app later, you can uninstall it. You can reinstall these apps later without purchasing them again. 1. On the BlackBerry World home screen, tap STRICTLY CON > My World. 2. Tap My Apps & Games. 3. Tap Installed. 4. Touch and hold an item, and tap . • If you think that you might want to reinstall the app later, tap Uninstall. • If you want to permanently delete the app, tap Delete.
Applications and features User Guide If you're in a meeting and need to keep things quiet, you can also type your requests in the BlackBerry Assistant using natural language. When you type your requests, the BlackBerry Assistant stays silent and responds with only text on the screen.
Applications and features User Guide App or Service Tasks Apps and Settings Open apps and change some of your device settings. STRICTLY CON Search Search the Internet with your preferred search engine, or search your device by keyword. Navigation Get directions to a specific address, city center, or point of interest. Alarm Set a new alarm, change existing alarms to a new time or frequency, and turn off alarms. Facebook Send a Facebook message, search your messages, and update your Facebook status.
Applications and features User Guide App or Service Tasks Check your local forecast, a different city's forecast, and other weather information. STRICTLY CON Places Find businesses and points of interest nearby, or find businesses and points of interest in a different city. Sports Check scores, schedules, standings, and other info for various professional sports leagues in North America and Europe. Movies Check movie times for a specific movie, or check what’s playing at a specific theater.
Applications and features User Guide 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > BlackBerry Assistant. 3. Turn off the Full Assistance switch. STRICTLY CON Change your search settings You can specify which categories to include in searches, and which search engines to use to extend your searches to the Internet. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > BlackBerry Assistant > Device Search Settings. 3.
Applications and features User Guide Even if you don't add any accounts to your device, you can still use the Calendar app to create and manage meetings, appointments, and events.
Applications and features User Guide View your events You can view your calendar events for a day, week, or month. You can also go to a particular date in any calendar view by tapping . STRICTLY CON 1. In the Calendar app, tap . 2. Do one of the following: • To view events for a single day, tap . • To view events for a week, tap . Try using the pinch gesture to zoom in and see a more detailed view. • To view events for a month, tap . • To view a year, in month view, swipe left.
Applications and features User Guide • If the person that you want to add is in your organization, and you added your work account to your device, type the name. Tap Look up. STRICTLY CON Tip: Some accounts might let you view the participants' availability. After you add the participants to the event, tap the event time. If participants have a schedule conflict, their names appear in red next to the time slider at the top of the screen.
Applications and features User Guide • If you have conference call details saved in your Calendar app settings, tap a conference call bridge. Add a task to the Calendar app STRICTLY CON When you add a task to the Calendar app, your task is added to both the Calendar app and the Remember app. 1. In the Calendar app, tap > . 2. Enter your task details. 3. Tap Save. Tip: To see your task in the Remember app, on the home screen, open the app.
Applications and features User Guide In the meeting reminder, tap Join Now. Save conference call details in the Calendar app STRICTLY CON You can save the conference call bridge info in your BlackBerry Calendar app so that you can quickly add that info to your meeting invitations. 1. In the Calendar app, swipe down from the top of the screen. 2. Tap > Mobile Conferencing > . 3. Enter the conference call bridge information, such as phone numbers and access codes. 4. Tap Save.
Applications and features User Guide WebEx details are added to the notes section of the event, and an update with the details is sent to the event participants. Edit WebEx details for an existing event STRICTLY CON If you're the organizer of a scheduled calendar event, and you are logged in to the Cisco WebEx Meetings app on your BlackBerry device, you can edit the WebEx details for the existing event.
Applications and features User Guide 2. Tap > Meeting Participants. 3. Tap a meeting. 4. On the Compose screen, type a message. STRICTLY CON 5. Tap Send. Customizing Calendar app settings You can customize your calendar settings to help you manage your schedule as productively as possible. Change your default calendar When you add an event to your calendar or send a meeting invitation, your device adds the event to your default calendar. 1. On the home screen, swipe down from the top of the screen.
Applications and features User Guide 3. Beneath a calendar, in the drop-down list, tap an email address. Change default settings for events You can change the default length, reminder times, and snooze intervals for your events or meetings. STRICTLY CON 1. In the Calendar app, swipe down from the top of the screen. 2. Tap Settings > General. • To change how long your meetings are scheduled for, in the Meeting Duration drop-down list, tap a new duration.
Applications and features User Guide I can't reply to or send meeting invitations Check that you added an email account that has an integrated calendar. Some accounts might not include a calendar feature. STRICTLY CON New or updated events aren't appearing in my calendar You might need to refresh your calendars. In the Calendar app, tap > .
Applications and features User Guide Keyboard shortcuts: Contacts Action Shortcut Search for a contact In the contact list, start typing a contact's name. STRICTLY CON Edit a contact In the contact list, tap a contact. Press E. Go to the top of a contact's details In a contact's details, press T. Go to the bottom of a contact's details In a contact's details, press B. Adding contacts to the Contacts app There are a variety of ways that you can add contacts to the Contacts app.
Applications and features User Guide • To copy all the contacts from your device memory to your SIM card, tap Copy Contacts from Device to SIM Card. • To view your SIM card contacts and decide which ones you want to copy to your device, tap Manage SIM Card Contacts. STRICTLY CON Add a contact from the Calls screen 1. In the Phone app, tap . 2. Touch and hold a phone number. 3. Tap . • To add the phone number to an existing contact entry, tap a contact from the list.
Applications and features User Guide This view shows you upcoming and past interactions with your contacts. Tap on any activity to go directly to that event on your device. STRICTLY CON Changing contacts in the Contacts app Add or change a picture for a contact 1. In the Contacts app, tap a contact > . • To use a picture from a social networking account that you added, tap one of the available pictures at the top of the screen. • To use a saved picture, in the picture area, tap .
Applications and features User Guide 3. Tap . 4. Select the contacts to add to the group. 5. Tap Done. STRICTLY CON 6. Tap Save. Add a contact to a contact group 1. In the Contacts app, tap a contact group. 2. Tap > . 3. Select the contacts to add to the group. 4. Tap Done. 5. Tap Save. Remove a contact from a contact group 1. In the Contacts app, tap a contact group. 2. Tap . 3. Beside the contact's name, tap . 4. Tap Save. Rename a contact group 1.
Applications and features User Guide Add a contact or number to your speed dial list, 47 Set a custom ring tone for a contact STRICTLY CON 1. In the Contacts app, tap a contact. 2. Tap . 3. At the bottom of the Edit Contact screen, tap Ring Tone and Notifications. 4. Tap a notification type, and make your changes. 5. Tap Back. 6. Tap Save.
Applications and features User Guide Sort your contacts in the Contacts app By default, your contacts are sorted by first name, but you can also sort by last name or company name. 1. In the Contacts app, swipe down from the top of the screen. STRICTLY CON 2. Tap . 3. In the Sort Contacts by drop-down list, tap a sort option. Share a contact You can share a contact's details with others in .vcf format. This is like passing around a business card, but digitally. 1.
Applications and features User Guide 4. Tap Clear Local Contacts. CAUTION: Clearing your local data will permanently delete any contact entries that you saved only locally to your device. STRICTLY CON Clock The Clock app is made up of four screens. On the Alarm Clock screen, you can turn on or turn off your alarm, set your alarm time, and add multiple alarms. On the World Clock screen, you can view the time in other parts of the world. You can also use the stopwatch and set a timer from the Clock app.
Applications and features User Guide • If you have only one alarm set, tap . • If you have two or more alarms set, tap > . 3. Type an alarm name. STRICTLY CON 4. Set an alarm time, recurrence, tone, and snooze duration. 5. Tap Save. Tip: Once you have set multiple alarms, you can quickly adjust the different alarm times by touching and holding any of the dials outside of the clock face and sliding the dial around the clock face to your desired time. Manage your additional alarms 1. Tap > > .
Applications and features User Guide 3. Tap an alarm. 4. Tap Snooze. 5. Select a length of time. STRICTLY CON Stopwatch 1. Tap > 2. Tap . . 3. To start a new lap, tap Lap. To view your lap times, swipe from right to left. Timer Set the timer 1. Tap > . 2. Touch and hold the dial outside of the clock face. 3. Slide the dial around the clock face to your desired time. 4. Tap . Tip: The dial allows you to set the timer in one-minute increments.
Applications and features User Guide 4. Tap a city. Tip: After you add a city to the world clock screen, tap the city name to check the weather in that city. Delete a city from the world clock screen STRICTLY CON 1. Tap > . 2. Touch and hold a city. 3. Tap . Turn on bedside mode When bedside mode is turned on, you're not notified of new messages, but any alarms that you have set will sound and your BlackBerry device displays the time, dimly lit.
Applications and features User Guide BlackBerry World STRICTLY CON Find and download your favorite apps and games with BlackBerry World! You can browse featured and top downloaded items, browse items by category, and search by keyword. You can also read and write reviews and recommend apps to others. For more information on BlackBerry World, see the BlackBerry World User Guide.
Applications and features User Guide Turn on private browsing You can turn on private browsing if you don't want your recent search terms to appear on your Search screen or you don't want your recently viewed items displayed on the My World screen. STRICTLY CON 1. In the BlackBerry World storefront, swipe down from the top of the screen. 2. Tap > General. 3. Turn on the Private Browsing switch. Note: After you turn on private browsing, your saved searches and recently viewed items aren't displayed.
Applications and features User Guide 2. Tap . 3. Enter the promo code. 4. Complete the instructions on the screen. STRICTLY CON Change your payment options 1. In the BlackBerry World storefront, swipe down from the top of the screen. 2. Tap > Payment Options. 3. Enter your BlackBerry ID password. 4. Tap a payment option. 5. Do any of the following: • To add a new payment method, tap . • To set a default payment method, tap • To edit a payment method, tap • To delete a payment method, tap . .
Applications and features User Guide Create an Amazon account or sign in with your existing Amazon account to search for apps and download apps from the Amazon Appstore. STRICTLY CON After you download an app from the Amazon Appstore, tap Install at the top of the screen. You can also check out the Help screen in the Amazon Appstore for more info.
Applications and features User Guide • To see the additional actions that you can perform, in an app, swipe down from the top of the screen. • To show or hide the action bar at the bottom of the screen, swipe down from the top of the screen. Tap Show or Hide. STRICTLY CON • To go back to the previous screen, place your finger below and halfway across the screen. Slide your finger diagonally up and to the left.
Applications and features User Guide Icon Description Clear the places that you have pinned and added to the map. STRICTLY CON Go to the map screen. Search for a place or an address on a map You can use the GPS feature on your BlackBerry device to search for a specific address or a type of location and view the results on the map. 1. In the Maps app, in the search field, enter an address or a descriptive word, such as "coffee" or "hospital." 2.
Applications and features User Guide • On the map screen, search for an address or a place using the search field. In the search results, tap a place. • On the map screen, locate a pin that you added to the map. Tap the pin. • On the map screen, tap > . Tap Recents, Favorites, or Contacts. Tap an address, a place, STRICTLY CON or a contact. 2. Tap . 3. To begin receiving turn-by-turn directions, tap .
Applications and features User Guide 2. Tap > Route Options. 3. Turn on the switches for the types of things that you want to avoid. Tap the type of route that you want to take. STRICTLY CON Recalculate routes While viewing or listening to turn-by-turn directions, you can manually recalculate your directions when you make a wrong turn or would like alternative directions. 1. If you are in the street-level view, to show the navigation bar, tap the screen. 2. Tap > .
Applications and features User Guide 1. In the Maps app, tap > . 2. Tap Recents. Clear your recent places STRICTLY CON You can clear the list of recently viewed places in BlackBerry Maps. Tip: If you have places that you want to keep so that you don't have to search for them again, add them as a favorite before you permanently clear the list. 1. In the Maps app, swipe down from the top of the screen. 2. Tap > Clear History. 3.
Applications and features User Guide 2. Tap > Route Options. Switch between voice-guided prompts and tones BlackBerry Maps can prompt you about upcoming turns using voice directions or tones. STRICTLY CON 1. In the Maps app, swipe down from the top of the screen. 2. Tap > Navigation Audio. 3. Tap an option. Turn on Night Mode 1. In the Maps app, swipe down from the top of the screen. 2. Tap > Night Mode. 3. Do one of the following: • Tap Automatic. • Tap On. • Tap Off.
Applications and features User Guide Change location permissions for apps You can review and remove any GPS location-related permissions that individual apps have requested. Some apps require specific permissions to work as expected. STRICTLY CON 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Security and Privacy > Application Permissions. 3. Tap an app. 4. Tap a switch.
Applications and features User Guide you would prefer to navigate based on true north (for example, if you are using your compass to follow a map) you must turn on GPS. In the compass app, do one of the following: STRICTLY CON • To navigate based on true north, at the bottom of the screen, turn on the switch. • To navigate based on magnetic north, at the bottom of the screen, turn off the switch.
Applications and features User Guide Action Shortcut Find text on a page Press S Open the address bar Press U STRICTLY CON Open your bookmarks Press K Open your history Press H Open your tabs Press W Enter reader mode Press R Refresh a webpage Press L Zoom in Press I Zoom out Press O Go to the top of a webpage Press T Go to the bottom of a webpage Press B Move down the screen Press Move up the screen Press and Go to a website 1.
Applications and features User Guide Note: This feature is not available for some search providers. 1. Open the BlackBerry Browser. 2. Navigate to a search engine (for example, www.wikipedia.org). STRICTLY CON 3. Search for a term or subject. 4. On the search results page, tap > . 5. Tap Add. Remove a search engine 1. Open the BlackBerry Browser and type a search term in the address bar. 2. Tap the search engine icon in the upper-right corner of the screen. 3. Touch and hold a search engine. 4.
Applications and features User Guide View webpages in a reader-friendly format To help you focus on reading articles or other text on a webpage and remove distracting clutter like ads, you can use the reader mode. > . STRICTLY CON On a webpage, tap Change text size in reader mode Do one of the following: • To increase the text size, tap . • To decrease the text size, tap . Change the background color in reader mode Tap > .
Applications and features User Guide 2. Tap the On Startup Show drop-down list. • To set a specific home page, tap My Home Page. Type a web address. • To show thumbnails of the webpages that you visited recently or frequently, tap New Tab Page. STRICTLY CON • To open the webpages from your previous Browser session, tap My Tabs From Last Time. Turn on Adobe Flash support 1. In the Browser, tap > Display and Actions. > 2. Turn on the Adobe Flash switch.
Applications and features User Guide • To add a tag, touch and hold a bookmark. Tap . In the Add tags field, type a tag name. • To rename a tag, tap Tags. Touch and hold a tag. Tap . Type a new name for the tag. . Tap a tag. • To delete all instances of a tag, tap Tags. Touch and hold a tag. Tap . STRICTLY CON • To remove a tag from a bookmark, touch and hold a bookmark. Tap Delete a bookmark 1. In the Browser, tap > . 2. Touch and hold a bookmark. 3. Tap . View your browsing history 1.
Applications and features User Guide Website certificate icons Icon Description STRICTLY CON The website's identity has been verified by an extended validation certificate from a trusted certificate authority. The website's identity has been verified by a domain-validated certificate from a trusted certificate authority. Some parts of the website are secure and other parts of the website are not. Use caution if you enter sensitive information on the website.
Applications and features User Guide Change permissions for specific websites As you browse the Internet, you might grant permissions to allow websites to access information, such as your location. You can remove those permissions at any time. > > Site Permissions. STRICTLY CON 1. In the Browser, tap 2. Tap a website. Tap Edit. 3. Tap beside the permissions that you want to remove. 4. Tap Done.
Applications and features User Guide Do any of the following: or . Hold your device so STRICTLY CON • To scan a QR Code or barcode, open the Smart Tags app. Tap . Tap that all four corners of the QR Code or barcode appear on your screen. • To scan an NFC tag, tap the back of your device against the NFC tag. Delete a smart tag from your device 1. In the Smart Tags app, tap > . 2. Select one or more tags that you want to delete. 3. Tap > .
Applications and features User Guide Web Use to create a smart tag that, when opened, takes you to a webpage. Smart Triggers STRICTLY CON Use to create a smart tag that, when written to an NFC tag and then tapped on, can trigger various settings on your device. Wi-Fi Use to create a smart tag that, when written to an NFC tag and then tapped on, connects you to a specified Wi-Fi network.
Applications and features User Guide 1. In the Smart Tags app, touch and hold the tag that you want to favorite. 2. Tap . View your favorite smart tags STRICTLY CON In the Smart Tags app, tap > . Share a smart tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. In the Smart Tags app, touch and hold a tag. • To display the smart tag as a QR Code for another device to scan, tap .
Applications and features User Guide Erase smart tag information from an NFC tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. STRICTLY CON If the NFC tag isn't locked, you can erase the smart tag information that is stored on it. 1. In the Smart Tags app, tap > . 2. Align the back of your BlackBerry device with an NFC tag.
Applications and features User Guide 2. Tap . Tip: To change a file type, touch and hold a file. Tap > . STRICTLY CON Add a folder When you open File Manager, a list of pre-defined folders appears. To add a folder, do the following: 1. Navigate to where you want to add a new folder. 2. Tap . 3. Tap . Note: You might not have pre-defined folders on a connected device or drive, such as a computer or a media card. Search for an item in File Manager 1. Tap . 2.
Applications and features User Guide Transferring files Share files 1. Touch and hold a file. STRICTLY CON 2. Tap . 3. Choose a destination. Tip: To share multiple files, tap > . Tap the files you want to share. Tap . Move a file 1. Touch and hold a file or folder. 2. Tap . 3. Navigate to where you want to move the file. 4. Tap Move. Copy a file 1. Touch and hold a file or folder. 2. Tap . 3. Navigate to where you want to copy the file or folder. 4. Tap Paste.
Applications and features User Guide Calculator STRICTLY CON You can use the Calculator app on your BlackBerry device for more than just adding and subtracting. Switch between standard and scientific calculator views, convert a unit of measurement, calculate a tip, and more. Switch between a scientific or standard calculator Using the Caculator app, you can easily change the calculator mode with the swipe of a finger. 1. In the Calculator app, tap Calculator. 2.
Applications and features User Guide To clear all of your previous calculations, tap .
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Productivity and work User Guide Productivity and work STRICTLY CON Remember, BlackBerry Balance, BlackBerry World for Work, voice notes Switch between your personal space and work space When BlackBerry Balance technology is set up on your BlackBerry device, you can quickly switch between your personal space and work space. Tip: To differentiate between your personal space and work space, you can set a different wallpaper for your personal space. 1.
Productivity and work User Guide In your work space, you can access your work email, contacts, and calendar, create work documents, and browse to corporate intranet sites. Your work space can include a separate version of BlackBerry World that contains the applications you are allowed to download and use at work. If your work space is protected with a password, you must unlock your work space to reveal the details about your work data.
Productivity and work User Guide CAUTION: Deleting the work space will permanently erase all of the content and files stored within it, such as work files, messages, pictures, and videos. To add a work account back to your device, you will need to contact your adminstrator. STRICTLY CON 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > BlackBerry Balance > . 3. Type blackberry.
Productivity and work User Guide Apps and features These apps and features are available only in your work space and they display work data. • BlackBerry Work Drives • BlackBerry World – Work • BlackBerry Enterprise IM STRICTLY CON Description These apps and features are available only in your personal space and they display personal data.
Productivity and work User Guide Description Apps and features STRICTLY CON These apps and features are available in your work • BlackBerry Hub space and personal space. Your work data and • BlackBerry Assistant personal data are displayed together. • BlackBerry Remember • Calendar • Contacts These apps and features are available in your work space and personal space. Depending on which space you open an app in, you can access either your work data or personal data.
Productivity and work User Guide What happens to my device data if I leave my organization? STRICTLY CON If your administrator turns on BlackBerry Balance technology, your administrator can delete your work data from the work space on your BlackBerry device and leave your personal data and applications intact in the personal space.
Productivity and work User Guide • View and update your calendar events and contacts. • Copy and transfer files between your device and computer or tablet. • Open a browser with a secure connection to view private information from your organization's intranet, if your device is associated with a BlackBerry Enterprise Service 10. STRICTLY CON For more information about using BlackBerry Blend on your computer or tablet, visit www.blackberry.com/blackberryblend.
Productivity and work User Guide Remember STRICTLY CON BlackBerry Remember is a productivity app for collecting, managing, and categorizing the information that you want to remember. With the Remember app, you can sort your information as entries in folders or lists, categorize the entries with tags, record voice notes that are related to the entries, and add due dates to entries so that you don't forget to complete a task.
Productivity and work User Guide 2. Tap . 3. Enter the information for the entry, such as a title, notes, tags, and a due date. 4. Tap Save. STRICTLY CON Add a due date and reminder time to a task When you add a due date to a task in BlackBerry Remember, your BlackBerry device adds the entry to the Calendar app. To receive a reminder, you must add a specific reminder time to your task. 1. While you're adding or changing a task: • To add a due date, turn on the Due Date switch. Tap Date.
Productivity and work User Guide 2. Tap . 3. Speak your voice note. 4. When you're finished, tap > Done. STRICTLY CON Tip: You can also take pictures without leaving the Remember app. To take a picture, in an entry or on the Tasks or Notes screen, tap . Send something to the Remember app Using the sharing capabilities of your BlackBerry device, you can send photos, videos, audio files, websites, or Documents To Go files to BlackBerry Remember. 1.
Productivity and work User Guide Change the color of a folder or a task list 1. In the Remember app, touch and hold a folder or a task list. 2. Tap . STRICTLY CON 3. Tap a color. 4. Tap Save. Delete a folder, task list, or entry in the Remember app CAUTION: If you delete a folder or task list, the entries inside are also deleted. 1. In the Remember app, touch and hold a folder, task list, or entry. 2. Tap .
Productivity and work User Guide Change the default view in the Remember app You can set the default view so that when you open BlackBerry Remember, you see what's important to you. STRICTLY CON 1. In a folder or on the Remember folder screen, swipe down from the top of the screen. 2. Tap . 3. In the Default View drop-down list, select one of the following: • Tasks View • Notes View • Tags View • Most Recent Restart the app for the changes to take effect.
Productivity and work User Guide Print To Go STRICTLY CON Print To Go allows you to print various files from your computer to a BlackBerry device that is associated with your BlackBerry ID over the wireless network. For more information on Print To Go, see the Print To Go User Guide. BlackBerry World for Work In the BlackBerry World for Work storefront, you can find apps that your company recommends and apps and games that your company allows you to install.
Productivity and work User Guide For more information, see the BlackBerry Bridge User Guide. BlackBerry Travel STRICTLY CON The BlackBerry Travel app is your personal travel assistant. You can use the app to help you monitor your upcoming flights, create a travel itinerary, and book hotels, rental cars, and limousines.
Productivity and work User Guide For more information on Connect to Microsoft OneDrive, see the Connect to Microsoft OneDrive User Guide. STRICTLY CON Connect to Dropbox Connect to Dropbox provides a cloud storage space to save and store files off your device. With Connect to Dropbox, you can: • • • • • Back up your files for safekeeping. Sync files across various devices so your latest information is available at your fingertips. Access files from virtually anywhere.
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Security and backup User Guide Security and backup STRICTLY CON Passwords, lock your smartphone, BlackBerry Protect, Password Keeper Passwords and locking There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device. If you use your device for work, your organization might already have security settings in place, such as requiring a password to unlock your device.
Security and backup User Guide BlackBerry Balance and the work space password STRICTLY CON If you associate your device with your organization's network, your administrator might turn on BlackBerry Balance technology. BlackBerry Balance is designed to separate and secure areas of your device as work-only or personal-only. Your administrator may require you to set a work space password to protect files, apps, and data associated with your organization, such as your work email account.
Security and backup User Guide Lock your screen By locking the screen, you can help prevent your BlackBerry device from sending accidental messages or pocket dialing. Locking the screen doesn't turn off notifications for incoming calls or messages. STRICTLY CON Press the Power/Lock key on the top of your device. To unlock the screen, swipe up from the bottom of the screen.
Security and backup User Guide 2. Tap Settings > Security and Privacy > Device Password > BlackBerry Balance. 3. If prompted, type your work space password. 4. Turn on the Use as my device password switch. STRICTLY CON 5. Type your device password. Tap OK. 6. Type your work space password. Tap OK. Unlock your device with a network unlock code To obtain the unlock codes for your BlackBerry device, contact your service provider.
Security and backup User Guide knowing your current password is to delete all of your device data. You can do this by entering an incorrect device password multiple times. BlackBerry recommends that you regularly create and save a backup file on your computer. STRICTLY CON Display text when your device is locked You can display text on the screen of your BlackBerry device when the device is locked.
Security and backup User Guide BlackBerry Protect STRICTLY CON BlackBerry Protect includes features designed to help you find your BlackBerry device and help protect your device's data if your device is ever lost or stolen. You can manage up to seven devices from your BlackBerry Protect account. Finding and protecting a lost device After you turn on BlackBerry Protect in your device settings, visit http://protect.blackberry.com and sign in with your BlackBerry ID.
Security and backup User Guide Security settings STRICTLY CON You can set and change the security settings for applications on your BlackBerry device, and set up parental controls to restrict or limit access to features and content. You can use a smart card, and import certificates from your computer to increase the security of data on your device. And if you need to permanently delete all data from your device, you can wipe it.
Security and backup User Guide Wipe your device to delete your data STRICTLY CON Before you wipe your BlackBerry device, consider backing up your data on a computer. A security wipe is designed to permanently delete your data so it can't be recovered. This includes email accounts, downloaded apps, media files, documents, browser bookmarks, and settings. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Security and Privacy > Security Wipe. 3. Type blackberry. 4.
Security and backup User Guide • To import the certificate using a Wi-Fi connection, on your device, swipe down from the top of the home screen. Tap Settings > Storage and Access. Turn on the Access using Wi-Fi switch. Type a storage access password. Tap Identification on Network and make note of the Username. STRICTLY CON 2. On your device, on the home screen, swipe down from the top of the screen. 3. Tap Settings > About. 4. In the Category drop-down list, tap Network. 5.
Security and backup User Guide • To set your device to remember the format of the password that you type in a password field (numeric or alphanumeric), turn on the Smart Password Entry switch. • To set your device to lock when you remove your smart card from your device or BlackBerry Smart Card Reader, turn on the Lock on Card Removal switch.
Legal notice User Guide Legal notice BlackBerry. All rights reserved. BlackBerry® and related trademarks, names, and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. STRICTLY CON ©2014 Adobe and Flash are trademarks of Adobe Systems Incorporated. Android, Gmail, and YouTube are trademarks of Google Inc. Apple, iCal, iPhone and Mac are trademarks of Apple Inc. Bluetooth is a trademark of Bluetooth SIG. Box is a trademark of Box, Inc.
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Legal notice User Guide Waterloo, Ontario Canada N2K 0A7 STRICTLY CON BlackBerry UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada FIDENTIAL 272
