User's Manual
Table Of Contents
- Setup and basics
- New in this release
- Your device at a glance
- What's different about the BlackBerry 10 OS?
- Notification icons
- Menu icons
- Setting up your device
- Using gestures
- Personalizing your device
- Find customer support
- Device Switch
- Preparing to switch devices
- Switching from a BlackBerry device
- Switching from a device running BlackBerry Device Software 5 or BlackBerry 6
- Switching from a device running BlackBerry 7
- Switching from a BlackBerry 10 device
- Switching from an iPhone or Android device
- Transfer data using the Device Switch app
- Transfer data to a new device using a computer and BlackBerry Link
- Transfer data using a media card
- Transfer contact info using a SIM card
- Add an email account to your new device
- After you switch devices
- Troubleshooting: Device Switch
- BlackBerry ID
- Phone and voice
- Phone
- Notifications and ring tones
- About notifications and ring tones
- Change your notifications or ring tones
- How do I turn off all sounds and ring tones except for calls?
- Customize notifications for a contact
- Customize notifications for an app
- Turn off all notifications and ring tones
- Change the notification settings for Level 1 alerts
- View and respond to Instant Previews
- About Lock Screen Notifications
- Troubleshooting: Notifications and ring tones
- Voicemail
- BlackBerry Hub and email
- BlackBerry Hub and email
- Staying connected with the BlackBerry Hub
- Keyboard shortcuts: BlackBerry Hub
- Setting up and managing accounts
- BlackBerry Hub message list icons
- Viewing and searching messages
- Send email and messages from the BlackBerry Hub
- Managing messages
- Securing your email
- Secure email icons
- Navigating the BlackBerry Hub
- Customizing BlackBerry Hub settings
- Set an out-of-office reply
- Add a signature to an email account
- Change your default email address or calendar
- Change how messages are displayed in the BlackBerry Hub
- Change the order of accounts in the BlackBerry Hub
- Change which messages appear in the BlackBerry Hub
- Change options for text messages
- Change advanced settings for text messages
- Turn off cell broadcast messages
- Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub
- Make a phone call from the BlackBerry Hub
- About public warning messages
- Troubleshooting: BlackBerry Hub
- BBM
- joyn
- BlackBerry Hub and email
- Media
- Change the media volume
- Supported audio and video file extensions, formats, and codecs
- Troubleshooting: Media
- Camera
- Pictures
- Music
- Videos
- About BlackBerry Story Maker
- Media sharing
- About FM Radio
- Games
- Settings
- Customize your device settings
- Update your device software
- Battery and power
- Turn off your device
- Charge your device
- Battery and charging icons
- Check your battery power level
- Monitor the battery life, memory usage, CPU usage, and storage space on your device
- LED and battery notifications
- How can I extend battery life?
- Where can I get a new or spare battery?
- Device and battery safety
- Connections
- Check which wireless networks your device connects to
- Give your device a nickname
- Wireless connections icons
- Choosing a connection
- Turn on airplane mode
- Mobile network
- Wi-Fi connections
- Mobile Hotspot
- Internet tethering
- Bluetooth connections
- Turn on Bluetooth technology
- Pair and connect with a Bluetooth enabled device
- Write your Bluetooth pairing infomation to an NFC tag
- Rename a paired or saved Bluetooth enabled device
- Disconnect from a paired Bluetooth enabled device
- Delete a saved Bluetooth enabled device
- Pairing your device with a car
- Set how Bluetooth enabled car kits access your messages
- Let your car kit use your device's network credentials
- Automatically establish a Bluetooth connection when you turn on your device
- Supported Bluetooth profiles
- Troubleshooting: Bluetooth
- NFC
- Connect your device to an HDMI display
- Monitor your wireless data usage
- BlackBerry Keyboard and typing
- Typing on theBlackBerry Keyboard
- Change Keyboard, input, or typing settings
- Type faster with automated assistance settings
- Select text using the BlackBerry Keyboard
- Cut, copy, and paste text
- Selecting word suggestions that appear while you type
- Spell check
- Creating custom text shortcuts
- Clear the learned words list
- Change or delete a text shortcut
- Typing using voice dication
- Language
- Keyboard input methods
- Screen display
- Accessibility
- Media cards and storage
- Using your device with BlackBerry Link
- Applications and features
- Organizing your apps
- About the BlackBerry Assistant
- Calendar
- About the Calendar app
- Keyboard shortcuts: Calendar app
- Subscribe to a public calendar on your device
- View your events
- Find email and files associated with an event
- Create an event in the Calendar app
- Add a task to the Calendar app
- Hide a calendar
- Change or delete an event
- Create a follow-up meeting
- Join a conference call from a meeting reminder
- Save conference call details in the Calendar app
- Add WebEx details to an event
- Send an "I will be late" message
- Share a file with meeting participants
- Customizing Calendar app settings
- Troubleshooting: Calendar app
- Contacts
- About the Contacts app
- Keyboard shortcuts: Contacts
- Adding contacts to the Contacts app
- Contact views
- Changing contacts in the Contacts app
- Create a contact group in the Contacts app
- Add a contact to your favorites
- Contact someone
- Set a custom ring tone for a contact
- Search for a contact
- Filtering contacts
- Sort your contacts in the Contacts app
- Share a contact
- Troubleshooting: Contacts
- Clock
- BlackBerry World
- Android apps
- Maps and GPS
- BlackBerry Maps icons
- Search for a place or an address on a map
- Pin a place on a map
- Get directions
- My places
- Changing settings for Maps
- About location services
- Turn on or turn off location services
- Change location permissions for apps
- Turn on or turn off location-based ads
- Turn on or turn off traffic data
- About the compass
- Get a compass reading
- Point the compass to true north or to magnetic north
- Troubleshooting: Compass
- Browser
- The Smart Tags application explained
- File Manager
- Calculator
- Productivity and work
- Switch between your personal space and work space
- About BlackBerry Balance and your work space
- Lock your work space
- Change your work space password
- Delete your work space
- Does my device have BlackBerry Balance?
- How do I set up BlackBerry Balance?
- What content is in my work space and my personal space?
- Can I use personal apps on my work's network?
- Where is my picture that I just took?
- What happens to my device data if I leave my organization?
- Troubleshooting: Work space and BlackBerry Balance
- BlackBerry Blend
- Remember
- Collecting and organizing tasks, notes, and more with the Remember app
- Adding a folder, task list, or an entry to the Remember app
- Changing a folder, task list, or entry in the Remember app
- Delete a folder, task list, or entry in the Remember app
- Viewing and searching your entries in the Remember app
- Troubleshooting: Remember app
- Documents To Go
- Print To Go
- BlackBerry World for Work
- Enterprise IM
- Enterprise IM for Cisco
- BlackBerry Bridge
- BlackBerry Travel
- BlackBerry Work Drives
- Salesforce
- Adobe Reader
- Connect to Microsoft OneDrive
- Connect to Dropbox
- Box for BlackBerry 10
- Security and backup
- Legal notice
• Save documents and media files on your media card. To automatically save camera pictures and
videos on your media card, on the home screen, tap . Swipe down from the top of the screen and
tap .
• Move documents and media files from your device to your media card using File Manager.
• Reduce the size of pictures that you take and videos that you record. To change the ratio option for
your pictures and videos, on the home screen, tap > .
• Transfer some of your data to your computer using a USB connection, a Wi-Fi connection, or
BlackBerry Link. To download BlackBerry Link, on your computer, visit
www.blackberry.com/
BlackBerryLink
.
•
Delete files that you don't need. To delete multiple items, in an app, tap > . Select the items
and tap > .
• Delete apps that you don't use. To delete an app, on the home screen, touch and hold an app icon
until the icons begin to blink. On the icon for the app that you want to delete, tap . If you don't see
on the app icon, the app can't be deleted.
Optimize your device's performance
If you find that your BlackBerry device is running unusally slow, try any of the following:
• Close any apps that you aren't using.
• Delete messages that you don't need to keep.
• In your browser privacy settings, clear your history, cookies, and other website data.
Error messages: Media card
If your BlackBerry device detects a possible problem or issue with your media card, you can view more
details about the error in your Storage and Access settings.
Your media card isn't recognized
The media card might be in an unreadable format. Consider formatting the media card.
CAUTION: Media card data is deleted when you format a media card.
Media card is password protected
A password is blocking access to the media card and data stored on it. Insert a media card into your
BlackBerry device that isn't password protected.
Your media card is read-only
You can view and open files on the media card. You can't move, delete, or modify the files on the media
card.
Your media card isn't responding
The media card isn't communicating with your BlackBerry device. Consider using a different media card.
Settings
User Guide
177
STRICTLY CONFIDENTIAL