User's Manual

Table Of Contents
Description Apps and features
These apps and features are available in your work
space and personal space. Your work data and
personal data are displayed together.
BlackBerry Hub
BlackBerry Assistant
BlackBerry Remember
Calendar
Contacts
These apps and features are available in your work
space and personal space. Depending on which
space you open an app in, you can access either
your work data or personal data. You can open
two instances of these apps at the same time.
Depending on the rules set by your administrator,
some apps might not appear in your work space.
Adobe Reader
BlackBerry Maps
BlackBerry Browser
Documents To Go
File Manager
Pictures
Can I use personal apps on my work's network?
If your administrator turns on BlackBerry Balance technology, depending on the rules set by your
administrator, you or your administrator can allow work apps to access your organization's Wi-Fi or VPN
network.
On the home screen, swipe down from the top of the screen. Tap Settings > BlackBerry Balance. If
the Allow Personal Apps to Use Work Networks switch is on, you can use personal apps on your
organization's network.
If personal apps aren't allowed to use your organization's networks and if a personal network isn't
available, personal apps that need access to the Internet might not work.
Where is my picture that I just took?
If your BlackBerry device uses BlackBerry Balance technology, attachments saved from work email
messages are only accessible in the work space. Any pictures taken using your device camera, whether
you opened the Camera app from your work or personal space, are stored in your personal space. All of
your media card files are also stored in your personal space.
For example, since BBM is a personal app, to create a profile picture, you can use a picture taken with
your camera, but you can't use a picture that you downloaded from an email message sent to your work
account.
Productivity and work
User Guide
247
STRICTLY CONFIDENTIAL