User's Manual

voicemail messages can be automatically downloaded to your device and you can pause, fast-forward,
or rewind the voicemail message as you listen to it. You can also forward a voicemail message, send a
reply to the person who left you a voicemail message, or delete a voicemail message from within the
Phone app or the BlackBerry Hub.
Your service provider might automatically delete messages after a certain period of time. If you don't
want a message to get automatically deleted, you can save it to your device.
Depending on your country or region, a visual voicemail service might not be available. You need to
subscribe to a visual voicemail service to access the features. Contact your service provider to
subscribe.
Set up your voicemail
Depending on your wireless service provider, this feature might not be supported.
1.
In the Phone app, swipe down from the top of the screen.
2.
Tap >
Voicemail
.
3.
Type your voicemail access number and password.
After you have set up your voicemail, you can call your voice mail service from the Calls screen in the
Phone app.
Using a visual voicemail service
Listen to a visual voicemail message
1.
In the BlackBerry Hub or Phone app, tap a voicemail message.
2.
Tap .
Forward a visual voicemail message
1.
In the BlackBerry Hub or Phone app, touch and hold a voicemail message.
2.
Tap .
Save a visual voicemail message
Your service provider's voicemail system might automatically delete messages after a certain period of
time. If you don't want a message to get automatically deleted, you can save it to your device.
1.
In the BlackBerry Hub, or the Phone app, touch and hold a voicemail message.
2.
Tap Save.
Change your visual voicemail greeting
Your voicemail greeting is the outgoing message that a caller hears before leaving a voicemail message.
Depending on your wireless service provider, this feature might not be supported.
Phone and voice
User Guide
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STRICTLY CONFIDENTIAL