User's Manual
Table Of Contents
- Setup and basics
- New in this release
- Your device at a glance
- What's different about the BlackBerry 10 OS?
- Notification icons
- Menu icons
- Setting up your device
- Using gestures
- Personalizing your device
- Find customer support
- Device Switch
- Preparing to switch devices
- Switching from a BlackBerry device
- Switching from a device running BlackBerry Device Software 5 or BlackBerry 6
- Switching from a device running BlackBerry 7
- Switching from a BlackBerry 10 device
- Switching from an iPhone or Android device
- Transfer data using the Device Switch app
- Transfer data to a new device using a computer and BlackBerry Link
- Transfer data using a media card
- Transfer contact info using a SIM card
- Add an email account to your new device
- After you switch devices
- Troubleshooting: Device Switch
- BlackBerry ID
- Phone and voice
- Phone
- Notifications and ring tones
- About notifications and ring tones
- Change your notifications or ring tones
- How do I turn off all sounds and ring tones except for calls?
- Customize notifications for a contact
- Customize notifications for an app
- Turn off all notifications and ring tones
- Change the notification settings for Level 1 alerts
- View and respond to Instant Previews
- About Lock Screen Notifications
- Troubleshooting: Notifications and ring tones
- Voicemail
- BlackBerry Hub and email
- BlackBerry Hub and email
- Staying connected with the BlackBerry Hub
- Keyboard shortcuts: BlackBerry Hub
- Setting up and managing accounts
- BlackBerry Hub message list icons
- Viewing and searching messages
- Send email and messages from the BlackBerry Hub
- Managing messages
- Securing your email
- Secure email icons
- Navigating the BlackBerry Hub
- Customizing BlackBerry Hub settings
- Set an out-of-office reply
- Add a signature to an email account
- Change your default email address or calendar
- Change how messages are displayed in the BlackBerry Hub
- Change the order of accounts in the BlackBerry Hub
- Change which messages appear in the BlackBerry Hub
- Change options for text messages
- Change advanced settings for text messages
- Turn off cell broadcast messages
- Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub
- Make a phone call from the BlackBerry Hub
- About public warning messages
- Troubleshooting: BlackBerry Hub
- BBM
- joyn
- BlackBerry Hub and email
- Media
- Change the media volume
- Supported audio and video file extensions, formats, and codecs
- Troubleshooting: Media
- Camera
- Pictures
- Music
- Videos
- About BlackBerry Story Maker
- Media sharing
- About FM Radio
- Games
- Settings
- Customize your device settings
- Update your device software
- Battery and power
- Turn off your device
- Charge your device
- Battery and charging icons
- Check your battery power level
- Monitor the battery life, memory usage, CPU usage, and storage space on your device
- LED and battery notifications
- How can I extend battery life?
- Where can I get a new or spare battery?
- Device and battery safety
- Connections
- Check which wireless networks your device connects to
- Give your device a nickname
- Wireless connections icons
- Choosing a connection
- Turn on airplane mode
- Mobile network
- Wi-Fi connections
- Mobile Hotspot
- Internet tethering
- Bluetooth connections
- Turn on Bluetooth technology
- Pair and connect with a Bluetooth enabled device
- Write your Bluetooth pairing infomation to an NFC tag
- Rename a paired or saved Bluetooth enabled device
- Disconnect from a paired Bluetooth enabled device
- Delete a saved Bluetooth enabled device
- Pairing your device with a car
- Set how Bluetooth enabled car kits access your messages
- Let your car kit use your device's network credentials
- Automatically establish a Bluetooth connection when you turn on your device
- Supported Bluetooth profiles
- Troubleshooting: Bluetooth
- NFC
- Connect your device to an HDMI display
- Monitor your wireless data usage
- BlackBerry Keyboard and typing
- Typing on theBlackBerry Keyboard
- Change Keyboard, input, or typing settings
- Type faster with automated assistance settings
- Select text using the BlackBerry Keyboard
- Cut, copy, and paste text
- Selecting word suggestions that appear while you type
- Spell check
- Creating custom text shortcuts
- Clear the learned words list
- Change or delete a text shortcut
- Typing using voice dication
- Language
- Keyboard input methods
- Screen display
- Accessibility
- Media cards and storage
- Using your device with BlackBerry Link
- Applications and features
- Organizing your apps
- About the BlackBerry Assistant
- Calendar
- About the Calendar app
- Keyboard shortcuts: Calendar app
- Subscribe to a public calendar on your device
- View your events
- Find email and files associated with an event
- Create an event in the Calendar app
- Add a task to the Calendar app
- Hide a calendar
- Change or delete an event
- Create a follow-up meeting
- Join a conference call from a meeting reminder
- Save conference call details in the Calendar app
- Add WebEx details to an event
- Send an "I will be late" message
- Share a file with meeting participants
- Customizing Calendar app settings
- Troubleshooting: Calendar app
- Contacts
- About the Contacts app
- Keyboard shortcuts: Contacts
- Adding contacts to the Contacts app
- Contact views
- Changing contacts in the Contacts app
- Create a contact group in the Contacts app
- Add a contact to your favorites
- Contact someone
- Set a custom ring tone for a contact
- Search for a contact
- Filtering contacts
- Sort your contacts in the Contacts app
- Share a contact
- Troubleshooting: Contacts
- Clock
- BlackBerry World
- Android apps
- Maps and GPS
- BlackBerry Maps icons
- Search for a place or an address on a map
- Pin a place on a map
- Get directions
- My places
- Changing settings for Maps
- About location services
- Turn on or turn off location services
- Change location permissions for apps
- Turn on or turn off location-based ads
- Turn on or turn off traffic data
- About the compass
- Get a compass reading
- Point the compass to true north or to magnetic north
- Troubleshooting: Compass
- Browser
- The Smart Tags application explained
- File Manager
- Calculator
- Productivity and work
- Switch between your personal space and work space
- About BlackBerry Balance and your work space
- Lock your work space
- Change your work space password
- Delete your work space
- Does my device have BlackBerry Balance?
- How do I set up BlackBerry Balance?
- What content is in my work space and my personal space?
- Can I use personal apps on my work's network?
- Where is my picture that I just took?
- What happens to my device data if I leave my organization?
- Troubleshooting: Work space and BlackBerry Balance
- BlackBerry Blend
- Remember
- Collecting and organizing tasks, notes, and more with the Remember app
- Adding a folder, task list, or an entry to the Remember app
- Changing a folder, task list, or entry in the Remember app
- Delete a folder, task list, or entry in the Remember app
- Viewing and searching your entries in the Remember app
- Troubleshooting: Remember app
- Documents To Go
- Print To Go
- BlackBerry World for Work
- Enterprise IM
- Enterprise IM for Cisco
- BlackBerry Bridge
- BlackBerry Travel
- BlackBerry Work Drives
- Salesforce
- Adobe Reader
- Connect to Microsoft OneDrive
- Connect to Dropbox
- Box for BlackBerry 10
- Security and backup
- Legal notice
I can't take a picture or record a video
Try the following:
• Delete old media files to free up storage space and try again.
• Make sure that neither the camera or the video camera is in use by another application. Close any
applications that might be using the cameras, and try again.
I can't save pictures or videos to my media card
Try one of the following:
• Delete old media files to free up storage space and try again.
• Insert a different media card.
• In the File Manager app, browse to your media card. Make sure that the Camera folder exists and is
available. If necessary, create a new folder called Camera.
• In the File Manager app, browse to your media card. Check if there are any other files called Camera.
Delete or move any other files called Camera to a different folder.
I can't take a panoramic picture that isn't blurry
Try any of the following:
• If your panoramic pictures are turning out blurry, try slowing down when you pan your BlackBerry
device from one side to the other. Stop moving your device when the boxes on the screen are
aligned.
• Panoramic mode works best when used to take pictures of scenery with a lot of visual details in the
background. Panoramic mode doesn't work well on monochromic scenes or backgrounds, like white
walls.
Pictures
You can use the Pictures app to organize the pictures you take with and add to your BlackBerry device.
You can also edit, share, and display your pictures. Automatically generated stories compile your
pictures and videos based on location, the date taken, and items that you added to the Favorites screen.
Pictures icons
Icon
Description
View all of your pictures organized by the date that you took the pictures or
added the pictures to your BlackBerry device.
Media
User Guide
97
STRICTLY CONFIDENTIAL