User Guide BlackBerry Leap Smartphone
Published: 2015-03-11 SWD-20150311173601089
Contents Setup and basics........................................................................................................................................... 6 New in this release......................................................................................................................................... 6 Your device at a glance................................................................................................................................
Media sharing............................................................................................................................................125 About FM Radio......................................................................................................................................... 127 Settings..................................................................................................................................................... 129 Customize your device settings.......
Security and backup.................................................................................................................................. 276 Passwords and locking...............................................................................................................................276 BlackBerry Protect.................................................................................................................................... 281 Security settings..................................
User Guide BlackBerry Strictly Confidential Setup and basics Setup and basics New in this release Introducing BlackBerry 10 OS version 10.3.1 BlackBerry 10 OS version 10.3.1 introduces powerful new features designed to boost your productivity, such as BlackBerry Blend, BlackBerry Assistant, and Battery Saving Mode. It also introduces updates to existing features, such as Instant Actions in the BlackBerry Hub and Meeting Mode in the Calendar app.
User Guide BlackBerry Strictly Confidential Setup and basics Learn what you can say or type in the BlackBerry Assistant,217 Things you can do with the BlackBerry Assistant,215 Updated look and feel Splashes of color, flattened buttons and screen layouts, and new wallpaper and icons – these are some of the elements you will notice with the fresh new look of BlackBerry 10 OS version 10.3.1. Modernized visual elements help you navigate your BlackBerry device and improve your productivity within apps.
User Guide BlackBerry Strictly Confidential Setup and basics Battery Improvements have been made to the BlackBerry 10 OS to help improve the life of the battery in your BlackBerry device so that your device is ready to perform when you are. Battery Saving Mode lets you set options to conserve battery power. By default, when your device is in Battery Saving Mode, the device reduces the brightness of the screen and doesn't turn on the screen when it receives notifications.
User Guide BlackBerry Strictly Confidential Setup and basics Set an out-of-office reply,85 Calendar The Calendar app now has an Agenda view and a Meeting Mode feature. The Agenda view lets you see your appointments and tasks for the week. The Meeting Mode feature automatically changes the notification behavior of your BlackBerry device when the device detects that you have a meeting or an event scheduled in the Calendar app.
User Guide BlackBerry Strictly Confidential Setup and basics Related information Change the default view in the Remember app,275 Search for an entry in the Remember app,274 Create a folder or task list in the Remember app,270 Add tags to an entry,271 BlackBerry Balance If your BlackBerry device uses BlackBerry Balance technology, a Camera app is now available in your work space.
User Guide BlackBerry Strictly Confidential Setup and basics By default, the Camera app detects the conditions of the scene you want to take a picture or video of, and suggests the settings to use. Automatic suggestions allow you to focus less on the Camera app and more on capturing the moment! And, if you take a picture using Time Shift mode, you now have the option to save the picture and edit it later. The Camera app also has new menu options.
User Guide BlackBerry Strictly Confidential Setup and basics automatic stories that appear across the top of your picture collections. You can turn off automatic story creation from the Pictures app.
User Guide BlackBerry Strictly Confidential Setup and basics Device Monitor To help you track your data usage, the Device Monitor screen lets you see the total amount of data used by your BlackBerry device, including data usage while roaming, and the total amount of data used by the apps on your device. You can also specify limits and set notifications that are displayed on the device to help you monitor the amount of data you use.
User Guide BlackBerry Strictly Confidential Setup and basics To improve the security of information on your BlackBerry device, you can control what appears in notifications on the screen when your device is locked. For example, you can change your settings so that only the name of the sender of a message appears; the subject line and other message details are not displayed. You can also change your wallpaper settings so that a different wallpaper is displayed when your device is locked.
User Guide BlackBerry Strictly Confidential 6. 7. 8. 9. Setup and basics Mute (Press); BlackBerry Assistant (Press and hold) Volume down USB port Door to access the micro SIM card slot and the media card slot What's different about the BlackBerry 10 OS? If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it different from other BlackBerry devices. Find information about the home screen, settings, messages, and apps.
User Guide BlackBerry Strictly Confidential Setup and basics How do I change my settings and options? Do any of the following: • To find the settings and help for an app, swipe down from the top of the screen. • To find the settings for the device, on the home screen, swipe down from the top of screen. Tap Settings. Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen. Tap Settings.
User Guide BlackBerry Strictly Confidential Setup and basics Where is my email or other messages? All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry device. It's at the core of the BlackBerry 10 experience, and it's always running so that you stay connected no matter what you're doing on your device.
User Guide BlackBerry Strictly Confidential Setup and basics Where are the phone keys and my notification settings? Phone keys To answer a call, touch the circle at the bottom of the screen and slide your finger to the left. Release your finger when the circle covers . To decline a call, touch the circle at the bottom of the screen and slide your finger to the right. Release your finger when the circle covers . To make a call, in the Phone app, tap . Type a number. Tap Call.
User Guide BlackBerry Strictly Confidential • • Setup and basics To cancel your selection, tap anywhere on the screen. To change your text selection, drag the handles. Move text 1. Touch and hold your finger on a word or in a text field. 2. Release your finger from the screen. 3. Tap an option. Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it. Move the cursor 1. Tap a word or text field to show the cursor.
User Guide BlackBerry Strictly Confidential Setup and basics Where are my tasks, memos, and voice notes? • • If you used BlackBerry Link to transfer the files from your old BlackBerry device to your new device, your tasks, memos, and voice notes should be in the new BlackBerry Remember app. If you previously used tasks in BBM Groups, you still have access to those tasks in BBM. Where do I find my files? You can find your files in the File Manager app.
User Guide BlackBerry Strictly Confidential Setup and basics How do I search? If you want to find something on your BlackBerry device, such as a message, a song, or an app, or if you want to search the Internet, you can say or type your search in the BlackBerry Assistant. To open the BlackBerry Assistant, on the home screen, tap .
User Guide BlackBerry Strictly Confidential Setup and basics Menu icons Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it.
User Guide BlackBerry Strictly Confidential Setup and basics Depending on your service provider and where you purchased your BlackBerry device, the SIM card might already be inserted. 1. Open the door on the left side of your device. 2. With the metal contacts facing away from you, insert the micro SIM card into the top slot as shown. Insert a media card 1. Open the door on the left side of your device.
User Guide BlackBerry Strictly Confidential 2. With the metal contacts facing away from you, insert the media card (microSD card) into the bottom slot. Set up your device using the Setup app Tip: A network connection is required for some of the features within the Setup app.
User Guide BlackBerry Strictly Confidential • • • • • Setup and basics Learn how to transfer content from your old device Customize your sounds and notifications Set a password for your device Set up payment options for purchases from the BlackBerry World storefront Customize your device settings The Setup app prompts you to sign in with your existing BlackBerry ID and allows you to create a new one. If you aren't sure whether you already have a BlackBerry ID, on your computer, visit www.blackberry.
User Guide BlackBerry Strictly Confidential 3. Setup and basics To see the apps that are open (if any), slide your finger from right to left. To see all your apps, continue sliding your finger from right to left. Peek at the BlackBerry Hub To see your messages, you can peek at the BlackBerry Hub, or open it, from anywhere on your BlackBerry device. From the bottom of the screen, slide your finger up and to the right.
User Guide BlackBerry Strictly Confidential Setup and basics Tip: Keep your finger on the screen while you peek at the BlackBerry Hub. To go back to what you were doing, slide your finger back down. Show the menus You can find features, options, and help by exploring the menus. Do any of the following: • To see more actions that you can perform in an app, tap • or . To see more actions for a specific item, such as a song or picture, touch and hold the item.
User Guide BlackBerry Strictly Confidential Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen. Scroll and move between items Slide your finger to scroll through a list, pan a webpage, or move between pictures. Do any of the following: • To scroll, slide your finger up and down.
User Guide BlackBerry Strictly Confidential Setup and basics • To move between the BlackBerry Hub and your apps, slide your finger left and right. Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook. On the slider, drag the slider handle.
User Guide BlackBerry Strictly Confidential Setup and basics Select items Do any of the following: • To select an item, simply tap it. If the item can be opened, it opens. • To highlight an item without opening it, touch and hold the item. • To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap more items. To clear an item, tap it again.
User Guide BlackBerry Strictly Confidential Setup and basics Zoom in to or zoom out from the screen If you want to see an image in more detail, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in. To see more of the screen, zoom out. Do any of the following: • To zoom in, slide your fingers apart. • To zoom out, slide your fingers together.
User Guide BlackBerry Strictly Confidential • • • • Setup and basics Lift to wake Flip to mute Flip to save power Hold to stay awake Lift to wake If this feature is turned on, when you pick up your BlackBerry device from a flat surface, your device wakes up automatically. You don’t have to press the Power/Lock key or swipe up from the bottom of the screen to start using your device. To turn on or turn off this feature, tap Settings > Advanced Interaction. Tap the Lift to Wake switch.
User Guide BlackBerry Strictly Confidential Setup and basics Flip to save power If this feature is turned on, when you place your device facedown on a flat surface, your device goes into standby mode to extend battery life. You still receive notifications for incoming calls, messages, and alarms. To turn on or turn off this feature, tap Settings > Advanced Interaction. Tap the Flip to Save Power switch.
User Guide BlackBerry Strictly Confidential Setup and basics Device Switch Switching to your new BlackBerry 10 device has never been easier. Whether you are switching from an iPhone, an Android device, or a BlackBerry device, there are several options that you can use to transfer your data. There are two ways you can switch to a BlackBerry 10 device: • • The Device Switch app BlackBerry Link If you are switching from a BlackBerry 7 device, you can also use a media card to transfer data.
User Guide BlackBerry Strictly Confidential Setup and basics Transfer method Data transferred Requirements Device Switch app • • • • • • • • • • Contacts Calendar entries Pictures (not DRM) Videos (not DRM) Documents Notes/Memos Tasks Music SMS messages Email account info • • • • • • • Music Pictures Videos Alarm settings BBM contacts BlackBerry Browser bookmarks and folders Text messages (SMS and MMS) Phone history Wireless connection profiles • • Removable media card Previous device must be ru
User Guide BlackBerry Strictly Confidential Setup and basics Transfer method Data transferred Requirements SIM card • • • Contacts SIM card Previous device must be running BlackBerry 10 or later Back up your device data Using a computer and BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You can back up your settings, phone history, fonts, saved searches, messages, organizer data, browser bookmarks, and media files.
User Guide BlackBerry Strictly Confidential • • • Setup and basics Download and use the Device Switch app Use a media card Add email accounts to your new device Using your BlackBerry ID to switch devices When you switch to a new BlackBerry device, during setup, you are prompted to enter your BlackBerry ID username and password. It's important to use the same BlackBerry ID that you used on your previous device, since many of your apps and settings are associated with your BlackBerry ID.
User Guide BlackBerry Strictly Confidential Setup and basics Transfer data using the Device Switch app You can use the Device Switch app to transfer data from a device running BlackBerry OS version 5.0 to 7.1, a device running the BlackBerry 10 OS, a device running iOS 6 and later, or a device running Android 2.3 and later to your new BlackBerry 10 device. In order to use the Device Switch app, both of your devices should be connected to the same Wi-Fi network.
User Guide BlackBerry Strictly Confidential Setup and basics Transfer data using a media card This data transfer option is available if you're switching from a BlackBerry device running a version of BlackBerry 7. When you switch to a new BlackBerry 10 device using a media card, you can move alarm settings, BBM contacts, BlackBerry Browser bookmarks, text messages (SMS and MMS), phone history, and wireless connection profiles.
User Guide BlackBerry Strictly Confidential 1. On the home screen of your new device, swipe down from the top of the screen. 2. Tap 3. Tap Accounts. 4. Tap Email, Calendar and Contacts. 5. Enter the email address for the account that you want to add. 6. Tap Next. 7. Enter the email account password. 8. Tap Next. Setup and basics Settings. After you add the email account, any calendar and contact information associated with that account is accessible on your new BlackBerry 10 device.
User Guide BlackBerry Strictly Confidential Setup and basics Deleting the data on your BlackBerry device After you transfer data to your new BlackBerry 10 device, consider deleting all of the data on your previous BlackBerry device. A security wipe is designed to permanently delete your data so it can't be recovered. This includes email accounts, downloaded apps, media files, documents, browser bookmarks, and settings. When the security wipe is complete, your device turns off automatically.
User Guide BlackBerry Strictly Confidential Setup and basics • To reinstall multiple apps and games, at the bottom of the screen, tap you want to reinstall. Tap > . Tap the apps and games that .
User Guide BlackBerry Strictly Confidential Setup and basics If you previously created a BlackBerry ID, you must use it when you set up your new device instead of creating a new BlackBerry ID. You can log in to both a tablet and smartphone using the same BlackBerry ID. Set up a new BlackBerry ID Tip: It's important to choose a password that you can remember. For your BlackBerry ID username, be sure to use an email address that you use frequently.
User Guide BlackBerry Strictly Confidential 3. Tap Setup and basics . Using your BlackBerry ID to switch devices Using your BlackBerry ID on a new device When you switch to a new BlackBerry device, during setup, you will be prompted to enter your BlackBerry ID username and password. It's important to use the same BlackBerry ID that you used on your previous device, since many of your apps and settings are associated with your BlackBerry ID.
User Guide BlackBerry Strictly Confidential Phone and voice Phone and voice Phone While on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making another call. You can also open the dial pad, make notes while on a call, and move a call to BBM Video. Phone icons Incoming calls Icon Description To answer a call, touch and hold the circle and slide your finger to the left.
User Guide BlackBerry Strictly Confidential Icon Phone and voice Description Split a conference call into multiple calls Move a call to BBM Video Making and receiving calls Make a call 1. In the Phone app, tap 2. Dial a number. 3. Tap Call. . Call a recent number or speed dial contact 1. In the Phone app, tap 2. Tap a name, number, or speed dial contact. . Tip: To send a text message to a recent number, beside the number, tap > .
User Guide BlackBerry Strictly Confidential Phone and voice Use Reply Now to send a message to a caller You never have to excuse yourself from a meeting or conversation to answer the phone again. With the Reply Now feature, you can send a caller a brief message instead of answering an incoming call. By default, if the caller is a BBM contact, the Reply Now message is sent as a BBM message. If the caller isn't a BBM contact, the Reply Now message is sent as a text message.
User Guide BlackBerry Strictly Confidential 2. Tap 3. Do any of the following: Phone and voice > Holster. • Turn on the Answer a Call by Removing Device From Holster switch. • Turn on the End Call by Putting Device Back in Holster switch. Automatically answer a call when a Bluetooth headset is connected 1. In the Phone app, swipe down from the top of the screen. 2. Tap 3. Turn on the Automatically Answer a Call When Connected to a Headset switch. > Bluetooth.
User Guide BlackBerry Strictly Confidential Phone and voice • To put the first call on hold and answer the second call, tap Hold Current Call. Touch and hold the circle in the . middle of the screen and slide your finger to the left. Release your finger when the circle covers • To end the first call and answer the second call, tap End Current Call. Touch and hold the circle in the middle of . the screen and slide your finger to the left. Release your finger when the circle covers 2.
User Guide BlackBerry Strictly Confidential Phone and voice Add a contact to your keyboard speed dial list 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. On the screen, tap the key that you want to associate with the contact. 4. Tap Speed Dial. 5. Tap the contact that you want to associate with the key on your keyboard. Settings > Shortcuts and Speed Dial. To call a contact from your keyboard speed dial list, in the Phone app, tap with the contact. .
User Guide BlackBerry Strictly Confidential Phone and voice Call waiting, call forwarding, and call blocking How do I block calls? When you block calls, you can stop all incoming or outgoing calls, and prevent all incoming or all outgoing calls when roaming. Contact your service provider for more info on blocking specific phone numbers. Depending on your wireless service provider, this feature might not be supported. 1. In the Phone app, swipe down from the top of the screen. 2. Tap 3.
User Guide BlackBerry Strictly Confidential Phone and voice Phone options Turn on Priority Calling If you have multiple phone lines, you can make calls with the phone line you want using the Priority Calling feature. With Priority Calling, you can assign a phone line or app to use when you make calls. 1. In the Phone app, swipe down from the top of the screen. 2. Tap 3. Turn on the Use Priority Calling switch. > Priority Calling.
User Guide BlackBerry Strictly Confidential Phone and voice Set a default area code or country code You can use smart dialing to set a default area code and country code that is applied automatically to the phone numbers that you call, so that you don't have to dial the country code or area code when you make a call within your own country or area code. 1. In the Phone app, swipe down from the top of the screen. 2. Tap > Smart Dialing. • To change the default country code, tap Country Code.
User Guide BlackBerry Strictly Confidential Phone and voice Find your own phone number 1. In the Phone app, tap 2. Anywhere on the screen, touch and slide your finger down. Your phone number appears at the top of the screen. . Tip: To include your own phone number in a message to someone, in an email, a BBM message, or a text message, type mynumber followed by the space bar.
User Guide BlackBerry Strictly Confidential Phone and voice Customized app notifications You can set customized notification settings for apps within a specific profile. App-level customizations are set on a perprofile basis, meaning you can set different notification settings for the same app. App customizations override the settings for notification profiles.
User Guide BlackBerry Strictly Confidential Phone and voice 3. Tap 4. In the Enter profile name field, enter a name for the profile. 5. Tap OK. 6. Change the Volume, Sound, Vibrate, Notify During Calls, Instant Previews, or LED settings. 7. If necessary, to set customized app notifications that override the settings for the notification profile, tap Customize App Notifications. .
User Guide BlackBerry Strictly Confidential Phone and voice How do I turn off all sounds and ringtones except for calls? 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. In the Active Profile drop-down list, tap Phone Calls Only. Settings > Notifications. Tip: You can customize the notification settings for the Bedside profile. On the home screen, swipe down from the top of the screen. Tap Settings > Notifications. Tap Bedside.
User Guide BlackBerry Strictly Confidential Phone and voice Customize notifications for an app You can set a customized notification for an app and set that customized notification as the default setting for that app in all of the notification profiles. Customized notifications for apps override the notification settings for profiles, but don't override the customized notification settings for contacts.
User Guide BlackBerry Strictly Confidential Phone and voice 3. At the bottom of the screen, tap Level 1 Settings. 4. Do any of the following: • Turn on the Sound, LED, or Instant Previews switch. • Change the Ringtone or Vibrate settings. View and respond to Instant Previews You can use the Instant Previews feature to view previews of incoming email messages, BBM messages, text messages (SMS and MMS), and more from any application on your BlackBerry device.
User Guide BlackBerry Strictly Confidential Phone and voice About Lock Screen Notifications You can use the Lock Screen Notifications feature to view the first few lines of your most recent email messages, BBM messages, text messages, and more on your BlackBerry device without having to unlock it. Turn off Lock Screen Notifications By default, Lock Screen notifications are turned on. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3.
User Guide BlackBerry Strictly Confidential Phone and voice Troubleshooting: Notifications and ringtones If the notifications and ringtones on your BlackBerry device aren't functioning in the way that you expect them to, consult the following troubleshooting topics. My device doesn't ring or vibrate when I receive a call or message Try the following actions: • • • On the home screen, swipe down from the top of the screen. Verify that the Do Not Disturb profile isn't the active profile.
User Guide BlackBerry Strictly Confidential Phone and voice Your service provider might automatically delete messages after a certain period of time. If you don't want a message to get automatically deleted, you can save it to your device. Depending on your country or region, a visual voicemail service might not be available. You need to subscribe to a visual voicemail service to access the features. Contact your service provider to subscribe.
User Guide BlackBerry Strictly Confidential Phone and voice Change your visual voicemail greeting Your voicemail greeting is the outgoing message that a caller hears before leaving a voicemail message. Depending on your wireless service provider, this feature might not be supported. 1. In the Phone app, swipe down from the top of the screen. 2. Tap . 3. Tap > Change Voicemail Greeting. 4.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email BlackBerry Hub and email BlackBerry Hub and email The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages, or BBM chats all in the same place.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Setting up and managing accounts You can add email accounts, social networking accounts (such as Facebook, Twitter, and LinkedIn), or even an Evernote account to your device. Set up email or other types of accounts on your device 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. If you already added an account to your device, tap Settings > Accounts. to add another account. Add an email account 1.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Setting up work accounts Add a work account supported by an EMM solution from BlackBerry If your organization uses an EMM solution from BlackBerry, you can add your work account to your device and take advantage of features like BlackBerry Balance.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Add an IBM Notes Traveler email account Make sure you know the following from your administrator or email service provider: • • Your username and work network password Server address When you add an IBM Notes Traveler email account, the messages, calendar events, contacts, tasks, and notes associated with the account are synced with your BlackBerry device. 1. On the Add Account screen, tap 2.
User Guide BlackBerry Strictly Confidential • • BlackBerry Hub and email The email address associated with the account The server address for the account You can add a CalDAV or CardDAV account to sync calendar events or contacts, respectively. 1. In the Add Account screen, tap 2. Enter the account information. 3. Tap Done. > CalDAV or CardDAV.
User Guide BlackBerry Strictly Confidential • • BlackBerry Hub and email If you're trying to add a work account supported by an EMM solution from BlackBerry, make sure that you have an activation password from your administrator. If you're trying to add an email account supported by Microsoft Exchange ActiveSync, contact your administrator or email service provider to find out if you need to change any settings for the account.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Viewing and searching messages You can view all of your messages and notifications in the Hub view in the BlackBerry Hub. Or, you can view messages for a specific account type or message type. You can search for a specific message, or customize your view so that you see only the messages and notifications that are important to you. Navigate your list of messages and notifications In the BlackBerry Hub, touch and hold a date bar.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Filter your search in the BlackBerry Hub 1. In the BlackBerry Hub, tap 2. Leave the Search field empty. Tap 3. Tap Priority, Unread, Flagged, Received, or Attachment. 4. Tap . . again. To see all of your messages again, tap Cancel at the top of the screen. Tip: You can also find your flagged messages in BlackBerry Remember, in the Flagged Messages task list.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Change the types of messages that are marked as priority By default, if you start a conversation, if the sender of a message has the same last name as you, or if a message is marked with high importance, then those messages are included in the BlackBerry Priority Hub. You can turn off each of these settings. 1. In the BlackBerry Hub, tap 2.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email View attachments sent to you You can quickly find and view the files sent to you and avoid searching through your messages. In the BlackBerry Hub, do one of the following: • To see all of the files that you received as attachments, tap • . To view attatchments in a message, tap a message. Tap the attachment. • To see attachments for a specific account, tap . Tap an account. Tap .
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Send email and messages from the BlackBerry Hub From the BlackBerry Hub, you can send email, text messages, Facebook messages, direct Twitter messages, LinkedIn messages, BBM messages, or other types of chat messages, depending on your wireless service plan and the accounts that you added to your BlackBerry device. When you tap Compose, the BlackBerry Hub suggests message types based on the messages you commonly compose. 1.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Add a BCC recipient to an email 1. While composing a message, tap 2. Type a contact name or email address. > . Send an email or a meeting invitation when composing another message When you compose an email, you can also send a meeting invitation to a recipient or send a separate email. 1. While composing a message, touch and hold a name in the To, CC or BCC field. 2.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Forward a PIN message as an email You might want to archive the information that you send or receive in a PIN message. You can forward the message to yourself or others as an email. 1. In the BlackBerry Hub, touch and hold a PIN message. 2. Tap . Managing messages Stay organized by managing your messages in the BlackBerry Hub. You can file messages, flag important messages, or save draft messages for later.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email • To add a folder, touch and hold the folder that you want to use as the parent folder. Tap folder. Tap OK. • To rename a folder, touch and hold the folder. Tap • To delete a folder, touch and hold the folder. Tap . Type a name for the . Type a new name for the folder. Tap OK. .
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email • To flag a message, tap . • To mark a message as read, tap . • To reply to a text message or a BBM message, tap . Customize BlackBerry Hub Instant Actions for email messages By default, with BlackBerry Hub Instant Actions, you can file and delete your email messages. You can change your settings for the actions that appear in the list view. 1. In the BlackBerry Hub, tap 2.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Securing your email You can digitally sign or encrypt messages if you use a work email account that supports S/MIME or PGP protected messages or IBM Notes email encryption on your BlackBerry device. Digitally signing or encrypting messages adds another level of security to email messages that you send from your device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Set up PGP protected messaging If you use a work account that supports PGP protected messages, you can digitally sign, encrypt, or sign and encrypt messages using PGP protection. You need to store the recipient's public key on your BlackBerry device to send encrypted email messages. You need to store your private key on your device to send digitally signed email messages.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email certificate statuses are received for all recipients. If certificates can't be found or are invalid, the recipients' names appear as red. Update secure email settings Depending on your permissions, you can change the email security that is used for all the messages you send.
User Guide BlackBerry Strictly Confidential Icon BlackBerry Hub and email Description The digital signature was successfully verified. There is not enough information to verify the digital signature. The digital signature failed verification. A certificate is attached to the email. Multiple certificates are attached to the email. A PGP key is attached to the email. The certificate chain is trusted or the certificate status is good. There is an error with the certificate chain or the certificate status.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Peek at your messages and notifications while you're composing or viewing a message In a message, slowly slide your finger from the left edge of the message to the right. Continue sliding to bring your list of messages and notifications into view.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Jump to the next or previous message 1. In a message, slowly slide your finger from the left edge of the message to the right to peek at your list of messages. 2. While holding the message open, slide your finger up or down to highlight the next or previous message in the list. 3. To open the highlighted message, release your finger.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Add a contact from the BlackBerry Hub 1. In the BlackBerry Hub, touch and hold a message. 2. Tap • . To add the contact to an existing contact entry (for example, to add a new email address for a contact), tap a contact from the list. • To add the contact as a new contact, tap 3. . Tap Save.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Add a signature to an email account 1. In the BlackBerry Hub, tap 2. Tap an email account. 3. Turn on the Auto Signature switch. 4. Type your signature in the field. > > Email Accounts. Change your default email address or calendar When you share something (for example, a picture or a website) by email or when you compose a new email, your BlackBerry device sends the email from your default email address.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Change how messages are displayed in the BlackBerry Hub Change whether the BlackBerry Hub shows your sent messages or filed messages, how you view message threads, and how the date appears at the top of your list of messages and notifications. You can also change how the senders' names are displayed, whether pictures are automatically downloaded, and more. 1. In the BlackBerry Hub, tap 2. Change your settings.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Change the order of accounts in the BlackBerry Hub You can change the order in which the BlackBerry Hub displays the accounts in the Account Tab. For example, you can move your favorite accounts or the accounts that you use most frequently to the top of the list. 1. In the BlackBerry Hub, tap 2. Tap 3.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Change options for text messages In the BlackBerry Hub, tap > > Text Messages. • To receive a notification when your sent text messages are delivered or read, under SMS or MMS, turn on the Confirm Delivery switch or the Confirm Read switch. • To allow other devices to see when you receive or read a text message with an attachment, under MMS, turn on the Allow Delivery Confirmation switch or the Allow Read Confirmation switch.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub 1. In the BlackBerry Hub, tap . 2. Tap Facebook, Twitter, or LinkedIn. 3. Tap 4. Type your status. 5. Tap Post, Tweet, or Send. . Make a phone call from the BlackBerry Hub 1. Tap > Calls. 2. Tap . About public warning messages Public warning systems are used to send alert messages to users with enabled mobile devices.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Troubleshooting: BlackBerry Hub I'm not receiving messages Try the following: • • • If you recently changed an account password, make sure that you update the password in the Accounts settings on your BlackBerry device. On the home screen, swipe down from the top of the screen. Tap > Accounts. Tap an account. Make your changes. Tap Save.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email If you use a work account that is supported by a BlackBerry Enterprise Server, your administrator might not allow you to send text messages, but you might still be able to receive text messages. I can't attach a file to a text message The file might be too large, or your wireless service plan might not support MMS messaging, which is required to attach files to text messages. Contact your service provider for more information.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email • To attach a picture or file, tap 3. . Tap Send. Tip: You can find, start, and reply to your joyn chats in the BlackBerry Hub. Invite other joyn contacts to a chat Have something you need to discuss with a group? You can chat with more than one person to help make decisions faster and keep everyone informed. 1. At the bottom of a joyn chat, tap 2. Tap + to add another contact. Repeat this step for each contact you want to add.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Send a file to a joyn contact You can send different types of files to joyn contacts, including pictures, videos, and documents. 1. During a one-on-one joyn chat or a phone call, tap 2. Tap Send. and select a picture or file. Block a joyn contact If you block a joyn contact, you won't receive any messages from that contact and file transfers are declined automatically.
User Guide BlackBerry Strictly Confidential Media Media Change the media volume When music is playing, do any of the following: • To increase the volume, press the Volume Up key on the right side of your BlackBerry device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the Mute key on the right side of your device. To turn off mute, press the Mute key again. • To select the type of speaker to play your music on, tap > Audio.
User Guide BlackBerry Strictly Confidential Media File extension Supported video codec(s) Supported audio codec(s) MPEG H.263, H.
User Guide BlackBerry Strictly Confidential Media Camera icons Icon Description Switch between the front-facing and the rear-facing cameras. Take a picture. Record a video. Turn on the flash while recording a video. Stop recording a video. Touch and hold anywhere on the screen to permanently lock the focus on that area of the screen. Tap anywhere on the screen to unlock the focus. Access more options like flash, shooting modes, settings, and more.
User Guide BlackBerry Strictly Confidential Media • To take continuous pictures when you have Burst shooting mode turned on, touch and hold . The number of pictures you took in Burst mode appears in the lower-left corner of the screen.The camera stops taking pictures when you take your finger off of the icon. Tip: You can turn on grid lines to help you center items in your picture or to make sure your picture is straight. To turn on grid lines, in the Camera app, tap > Settings.
User Guide BlackBerry Strictly Confidential Media Peek at the last picture or video that you took You can peek at the last picture that you took or the video that you recorded to see if you captured what you wanted. 1. Touch and hold the thumbnail at the bottom of the screen. 2. Slide your finger up to expand the thumbnail. • To return to the Camera app, lift your finger from the screen. • To delete the picture or video, slide you finger to the right onto and tap Cancel or Delete. .
User Guide BlackBerry Strictly Confidential Media Take a panoramic picture The panoramic feature on your BlackBerry device takes multiple pictures and seamlessly combines them into one picture. This shooting mode works well when you're trying to capture a breath-taking vista or a large group of people. Note: Panorama mode can't be used with Burst or Time Shift mode. 1. To turn on Panorama mode, in the Camera app, tap 2. To take a panoramic picture, tap 3.
User Guide BlackBerry Strictly Confidential Media • To delete the picture, tap . Replace a person's expression using Time Shift mode 1. In the Camera app, tap 2. To take a picture, tap 3. Drag the slider at the bottom of the screen back and forth until you find the best picture. 4. Tap a recognized face. 5. Use the dial to browse the available expressions. > . . Hold the camera steady until the picture appears. 6. Tap anywhere on the screen. 7. Tap .
User Guide BlackBerry Strictly Confidential Media Shooting modes Shooting modes change the way that the camera takes pictures and records videos. For example, you can use Burst mode to take multiple pictures quickly. Icon Description Normal This mode is available for the camera and the video camera. Normal mode simulates a regular camera or video camera and allows you to take a single picture or video at one time. Burst This mode is available for the camera.
User Guide BlackBerry Strictly Confidential Icon Media Description Auto This mode is the most common mode and is available for the camera, video camera, and Time Shift mode. Use Auto mode to capture a wide variety of everyday scenes. Action This mode is available for the camera and Time Shift mode. Action mode can help to take pictures of fast-moving objects. Try this mode when capturing pictures of sports or children. Whiteboard This mode is available for the camera and Time Shift mode.
User Guide BlackBerry Strictly Confidential Media Save media files to your built-in media storage By default, your BlackBerry device is set to save your media files to a media card, if there is one present. You can change the settings to save your media files to the built-in media storage on your device. 1. In the Camera app, tap 2. Turn off the Save on Media Card switch. > Settings.
User Guide BlackBerry Strictly Confidential Media I can't turn on the flash or use the video light Try the following actions: • • • • There might not be enough battery power left to use the flash or video light. Charge your BlackBerry device and try again. The flash might still be charging. Wait a moment and then try again. Make sure you're using the rear-facing camera. Make sure you aren't using Time Shift, HDR, Panorama, or Burst modes. These modes don't use the flash.
User Guide BlackBerry Strictly Confidential Media Pictures You can use the Pictures app to organize the pictures you take with and add to your BlackBerry device. You can also edit, share, and display your pictures. Automatically generated stories compile your pictures and videos based on location, the date taken, and items that you added to the Favorites screen. Pictures icons Depending on your device model, some of these options might not be available to you.
User Guide BlackBerry Strictly Confidential Media Pan a picture 1. Zoom in on a picture. 2. Drag your finger around the screen. Editing pictures Use the picture editor to turn a picture into a masterpiece! The picture editor offers many tools to enhance your pictures, as well as adding unique touches to make your pictures stand out from the rest. You can also use the picture editor to reduce red-eye, increase the contrast of your picture, make it look like a cartoon, and much more.
User Guide BlackBerry Strictly Confidential • To discard your changes, tap Media > . Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time. Add a filter to a picture Use the filters in the picture editor to add a fun finishing touch to your pictures. You can add filters such as antique, sepia, 60s, cartoon, sketch, and more. 1. In the Pictures app, touch and hold the picture that you want to change. 2. Tap 3.
User Guide BlackBerry Strictly Confidential Media Change the settings for automatic stories You can change the settings to improve the automatic stories that your BlackBerry device generates. Turning on geotagging and adding your home address helps your device group pictures and videos together in a logical way. For example, when you turn on geotagging, your device can generate stories based on where pictures and videos were taken. 1. In the Pictures app, swipe down from the top of the screen. Tap 2.
User Guide BlackBerry Strictly Confidential 3. 4. Media Do one of the following: • Tap an existing story. • Tap Create New Story. If necessary, edit the story. Tip: You can add multiple pictures to a story at the same time by tapping Tap > . Tap the pictures that you want to use. . Hide a picture from view If you have pictures on your BlackBerry device that you don't want people to see, you can hide those pictures from view. 1.
User Guide BlackBerry Strictly Confidential Media • To view all of the pictures taken in the visible area of the map on the screen, tap . • To search for a location to move the map view to, tap > . In the search field, enter an address or descriptive word, such as "coffee" or "hospital." Tap a search result. Share a picture You can use the Pictures app on your BlackBerry device to capture your special moments and share them with friends and family.
User Guide BlackBerry Strictly Confidential Media 4. In the Location drop-down list, tap the location that you want to save the album to. 5. If necessary, in the Enter album name field, enter a name for the album. 6. Tap Move. Set how pictures are organized in albums 1. In the Pictures app, swipe down from the top of the screen. Tap 2. In the Sort items in Albums drop-down list, tap Oldest To Newest or Newest To Oldest. . Move a picture to a different album 1.
User Guide BlackBerry Strictly Confidential Media 1. In the Pictures app, touch and hold a picture. 2. Tap . Tip: You can add multiple pictures to the Favorites screen at the same time by tapping you want to add. Tap > . Tap the pictures that . To delete a picture from the Favorites screen, in the Pictures app, tap > . Touch and hold a picture. Tap . Supported picture file extensions Your BlackBerry device is designed to support the following picture file formats.
User Guide BlackBerry Strictly Confidential Media Icon Description Play a song or play all of your music. Shuffle your music. To stop shuffling your music, tap the Shuffle icon again. Repeat the song currently playing or repeat all. To stop repeating, tap the Repeat icon again. Listen to the FM Radio. Playing your music Play, pause, or skip a song You can play music on any of the screens in the Music app on your BlackBerry device.
User Guide BlackBerry Strictly Confidential Media Creating playlists and organizing your music In the Music app, on the Playlists screen, you can create and listen to your own playlists, or play the collections of songs that your BlackBerry device gathers for you. In each playlist and collection, you can see which artists and albums are featured. Create a playlist 1. In the Music app, tap 2. Tap Create a Playlist. 3. Do any of the following: > .
User Guide BlackBerry Strictly Confidential Media Add a song to the Favorites screen 1. In the Music app, touch and hold a song. 2. Tap 3. To view the songs that you added to the Favorites screen, in the Music app, tap . To remove a song from the Favorites screen, touch and hold a song. Tap > . . Set a song as your ring tone 1. In the Music app, touch and hold a song. 2. Tap .
User Guide BlackBerry Strictly Confidential Media View song properties In the Music app, you can view the properties for a song, including the file type, size, location, and more. In the Music app, when a song is playing, tap > . Turn on Music Shortcuts If you want to control your music faster and easier, you can set the volume keys to quickly skip songs in the Music app on your BlackBerry device. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3.
User Guide BlackBerry Strictly Confidential Media Videos icons Depending on your device model, some of these options might not be available to you. For example, if your device doesn't have a camera, the does not appear. Icon Description View all of your videos organized by the date that they were recorded. View your videos organized into albums. View all of the videos that you added to the Favorites screen. This icon appears in the corner of the thumbnails of the videos that you haven't watched yet.
User Guide BlackBerry Strictly Confidential • Media To save your changes, tap Save. • To discard your changes, tap > . Change the length of a video 1. In the Videos app, touch and hold the video that you want to change. 2. Tap 3. Touch and hold the paddle icons and slide your finger until your video is the length that you want. The section of video that plays for the length of time between the paddle icons is the length of the revised video. 4.
User Guide BlackBerry Strictly Confidential • Media To save your changes, tap Save. • To discard your changes, tap > . Add filters to a video You can use the video editor on your BlackBerry device to add filters to your video to change the appearance. Some options include black and white, vintage, and aged filters. 1. In the Videos app, touch and hold the video that you want to change. 2. Tap 3. Tap a filter. 4. When you're done editing your video, do one of the following: • > .
User Guide BlackBerry Strictly Confidential Media Create a video album You can use albums to organize your videos based on events, people, dates, or any other category that you can think of. 1. In the Videos app, touch and hold a video. 2. Tap . 3. Tap . 4. In the Location drop-down list, tap the location that you want to save the album to. 5. If necessary, in the Enter album name field, enter a name for the album. 6. Tap Move. Move a video to a different album 1.
User Guide BlackBerry Strictly Confidential Media Repeat videos If you want your videos to play in a continuous loop, you can turn on the repeat function in the Videos app. When this feature is turned on, all of the videos that you watch play in a continuous loop, not just the video that was playing when you turned on repeat. 1. When a video is playing, tap the screen. 2. Tap > . To turn off the repeat feature, when a video is playing, tap the screen. Tap > .
User Guide BlackBerry Strictly Confidential 6. Media To preview the story that you created, tap the story. Tip: If you chose an album to select pictures and videos from, you can tap another album. to go back and add pictures and videos from Editing stories in BlackBerry Story Maker You can edit your stories using options such as themes, reordering media, changing titles, and more. There is no limit to the number of times that you can change a story. Add to or delete media from an existing story 1.
User Guide BlackBerry Strictly Confidential 5. Tap 6. Make your changes. Tap Save. 7. Tap Done. Media . Change the music or titles in a story 1. In BlackBerry Story Maker, tap a story. 2. While the story is playing, tap the screen. 3. Do one of the following: • To change the music, tap • To change the titles, tap 4. > > . . When you're done making your changes, tap Done. Change the theme in a story 1. In BlackBerry Story Maker, tap a story. 2.
User Guide BlackBerry Strictly Confidential Media Change your BlackBerry Story Maker settings 1. In BlackBerry Story Maker, swipe down from the top of the screen. 2. Tap . • To change the resolution that stories are saved in, turn on or turn off the Save in 1080p Resolution switch. • To change the location where stories are saved to, turn on or turn off the Save to Media Card switch. Change your story settings 1. In BlackBerry Story Maker, tap a story. 2.
User Guide BlackBerry Strictly Confidential • • Media Play on: In the Music, Pictures, and Video apps, use the Play on feature to automatically play or view a file on a selected DLNA Certified device. Media Sharing: In the Media Sharing settings, if you selected a DLNA Certified device or a Miracast device to share media files with, the device that you selected will be able to wirelessly access your media files. Tip: For more information about DLNA Certified devices, visit www.dlna.org.
User Guide BlackBerry Strictly Confidential Media About FM Radio You can use the FM Radio in the Music app on your BlackBerry device to tune in to frequencies that broadcast FM stations and listen to all of your favorite FM stations. To use the radio, connect your headphones to your device. Your headphones work as the radio antenna. The FM Radio might not be available to you, depending on your service provider and the rules set by your administrator.
User Guide BlackBerry Strictly Confidential • Media To change the volume, press the Volume up or the Volume down key. Note: If you close the Music app while listening to the radio, the radio stops playing. Add a radio station to your Favorites To mark a radio station as a favorite, do one of the following: • When a station is playing, beside the station numbers, tap . • On the FM Radio screen, under Local Stations, touch and hold a station.
User Guide BlackBerry Strictly Confidential Settings Settings Customize your device settings Your BlackBerry device is designed to provide you with extensive customization and control. You can take it out of the box and get started, but you can also tailor and optimize your device for your needs. Get acquainted with the options and discover more about what your device can do. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings. 3. Tap the item that you want to customize.
User Guide BlackBerry Strictly Confidential Settings Overview of device settings Item Description • Turn off all wireless connections. • Set your USB connections, including USB Mass Storage Mode, Charge Only Mode, and a manual IP address. Access airplane mode to turn off all your connections. Set up connections to the mobile network, Wi-Fi network, Bluetooth enabled devices, NFC (if supported), mobile hotspot, and Internet tethering.
User Guide BlackBerry Strictly Confidential Item Settings Description • Data Management Display Battery Saving Mode • • Receive a notification when you approach your monthly data limit. See your data usage stats. Adjust or access mobile data settings. • • • • Select a wallpaper. Change your font. Adjust the screen brightness. Customize screen locking. • Turn on or turn off the option to enter Battery Saving Mode automatically.
User Guide BlackBerry Strictly Confidential Item Security and Privacy App Manager Settings Description • • • • • • Set up your device to use a smart card. Create a device password. Encrypt your device data. Delete your device data. Change permissions for downloaded apps. Create a SIM card PIN. • • Change the default app used to open a specific file type. Monitor apps that are using your device's memory. • Connect to a device to wirelessly share media content.
User Guide BlackBerry Strictly Confidential Item Settings Description Payment Options Accessibility About • • • Use BlackBerry Screen Reader. Turn on Magnify Mode and Reverse Contrast. Change settings for closed captioning, screen brightness, font size, hearing aid compatibility, and TTY. • Find general information about your device, such as hardware information, network details, and storage space capacity. Identify your device PIN, software version, and model.
User Guide BlackBerry Strictly Confidential 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Software Updates. 3. Tap . 4. Turn on the Automatically download and install Software Updates switch. Settings Restore your device to its factory default settings using BlackBerry Link If you restore your BlackBerry 10 device to its default settings, BlackBerry Link deletes all of the data and third-party applications from your device.
User Guide BlackBerry Strictly Confidential Settings Put your device in standby mode When you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks. Wireless connections and clock alarms aren't affected. To wake up your device, swipe up from the bottom of the device screen. Restart or reset your device If your BlackBerry device is running slower than usual or not responding, turning off and turning back on your device might help to solve the problem.
User Guide BlackBerry Strictly Confidential Settings Keeping your battery charged Your BlackBerry device uses a lithium-ion battery. To maximize your use of this type of battery, when possible, do the following: • • • • • Avoid using your device while it's charging to help it charge faster. Charge your device often, even when the battery charge isn't low. Avoid charging, using, or storing your device in extremely hot or cold places, such as on a vehicle dashboard.
User Guide BlackBerry Strictly Confidential Icon Settings Description The battery charge is low, and your wireless connections might turn off to conserve power. If the battery charge gets too low, your device might turn off. Save any work in progress and charge your device. There is a problem with the battery, and the battery might need to be replaced. Only use a battery that is approved by BlackBerry for your device model. To replace the battery, contact your service provider.
User Guide BlackBerry Strictly Confidential Settings View battery and usage stats for a specific app or service 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap an app or service. Settings > App Manager > Device Monitor. Close or delete apps from the Device Monitor screen If you notice that an open app is using a lot of battery power, device memory, or CPU resources, you can close it and end all processes associated with the app.
User Guide BlackBerry Strictly Confidential Settings A solid green LED can indicate that your device is plugged into a charger and that charging is complete. Using Battery Saving Mode If your battery power level is draining, you can set up Battery Saving Mode to turn on automatically and help make your battery last longer when you need it most! When Battery Saving Mode is turned on, your device automatically adjusts various settings to help save battery power.
User Guide BlackBerry Strictly Confidential Settings How can I extend battery life? Battery life varies depending on how you use your BlackBerry device. To help battery power last longer, here are some considerations: Dim the screen Prolong battery life by changing your device settings to dim the screen. Do any of the following: • To adjust the screen brightness, choose a dark-colored wallpaper, or change the screen lock timeout, on the home screen, swipe down from the top of the screen.
User Guide BlackBerry Strictly Confidential Settings • To turn off a connection, on the home screen, swipe down from the top of the screen. Tap and Connections. • To delete a saved Wi-Fi network, on the home screen, swipe down from the top of the screen. Tap Settings > Networks and Connections > Wi-Fi > . Settings > Networks . Tap and hold the network that you want to delete. Tap Update your software You can often gain a boost in power savings by using the latest version of the BlackBerry 10 OS.
User Guide BlackBerry Strictly Confidential Settings BlackBerry and environmental sustainability BlackBerry is committed to reducing the environmental impact of BlackBerry products. To learn more about the sustainability efforts at BlackBerry, visit http://ca.blackberry.com/company/about-us/corporate-responsibility/productsustainability.html. View the safety, warranty, and privacy information for your device To view the Privacy Policy, your BlackBerry device must be connected to the Internet.
User Guide BlackBerry Strictly Confidential Settings Give your device a nickname You can change the name of your BlackBerry device as it appears to other devices. This nickname is helpful when you share media files wirelessly or connect using Bluetooth technology. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. In the Device Name field, enter the new name for your device. Settings > About.
User Guide BlackBerry Strictly Confidential Settings There is an error with your SIM card. For information on what the error is, on the home screen, swipe down from the Settings > Networks and top of the screen. Tap Connections > Mobile Network. You can only make emergency calls. The following icons appear in the upper-left corner of the home screen if your device is connected or trying to connect to another device using Mobile Hotspot mode, Internet tethering, or Bluetooth technology.
User Guide BlackBerry Strictly Confidential Settings You can use a USB cable to create a two-way connection between your BlackBerry device and your computer. Your device appears on your computer as a mapped drive. If you turn on the USB Mass Storage Mode feature, your device appears on your computer as a removable storage device. You can usually use a USB connection to drag files between your device and your computer, depending on the features of your computer.
User Guide BlackBerry Strictly Confidential Settings Turn on airplane mode In some places, such as on an airplane or in a hospital, you need to turn off all the connections on your BlackBerry device. Airplane mode lets you quickly turn off your connections and, when you're done using airplane mode, turning off airplane mode restores the connections that were previously turned on. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Turn on the Airplane Mode switch. Settings.
User Guide BlackBerry Strictly Confidential Settings 4. Tap 5. Complete the fields. If you don't have the required information, contact your service provider. . To reset the default APN settings, tap . Connect to your VPN automatically You can set your BlackBerry device to automatically connect to a virtual private network (VPN) whenever you have mobile network coverage. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Networks and Connections > VPN. 3. Tap .
User Guide BlackBerry Strictly Confidential Settings messaging are available.Turning off data services while roaming might prevent you from receiving additional roaming charges. For more information, contact your wireless service provider. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. If the Mobile Network switch is off, turn it on. 4. In the Data services while roaming drop-down list, tap Off or Prompt. Settings > Networks and Connections > Mobile Network.
User Guide BlackBerry Strictly Confidential • • • • Settings Check that your BlackBerry device is connected to your service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your service provider's network again. If your device uses a SIM card, verify that it is correctly inserted into your device.
User Guide BlackBerry Strictly Confidential Settings 2. Tap 3. In the SSID field, enter the name of the network. 4. Select the network's security type and specify any additional information. For what information you should specify, you can speak to your administrator or the person who manages the Wi-Fi network. 5. Tap Connect. Settings > Networks and Connections > Wi-Fi > .
User Guide BlackBerry Strictly Confidential 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Check that the Wi-Fi switch is on. 4. Tap 5. Tap a network. Settings Settings > Networks and Connections > Wi-Fi. . • To disable the network, turn off the Enable Connections switch. • To re-enable the network, turn on the Enable Connections switch.
User Guide BlackBerry Strictly Confidential Settings In most cases this switch should remain on, but if you need to manually specify an IP address for your device you can turn off this switch and the option to enter an IP address appears. Using Auto-IP Select this check box if you want your device to assign itself an IP address automatically when it can't obtain one from the Wi-Fi network. Enable IPV6 Set whether the network uses the IPV6 protocol.
User Guide BlackBerry Strictly Confidential 4. Tap Miracast > Share Screen. 5. Tap the device that you want to display your screen on. Settings To stop displaying your screen, on the Wi-Fi screen, tap Miracast > Disconnect. Add a VPN profile You need a Wi-Fi or VPN connection before you can add a new VPN profile. A VPN profile contains the information that you need to log in to your organization's network over a VPN or Wi-Fi connection.
User Guide BlackBerry Strictly Confidential • Settings If your email account is a work account, your device might prevent connections to certain wireless access points. For more information, contact your administrator. Still not connected? OK, try the following: • • • • • Check that the settings for the Wi-Fi network are correct.
User Guide BlackBerry Strictly Confidential Settings Pair and connect with a Bluetooth enabled device Make sure that you turn on Bluetooth technology on the device that you want to connect to. Before you can connect your BlackBerry device to another Bluetooth enabled device, you must pair them. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. If the Bluetooth switch is off, turn it on. Your BlackBerry device automatically detects any discoverable devices within range. 4.
User Guide BlackBerry Strictly Confidential 3. Touch and hold the device you want to disconnect. 4. Tap Settings . Delete a saved Bluetooth enabled device If you have a long list of saved Bluetooth enabled devices on your BlackBerry device, you can delete the ones you no longer use to make it easier to find the ones that you do use. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap and hold a device. 4. Tap Settings > Networks and Connections > Bluetooth. .
User Guide BlackBerry Strictly Confidential Settings Allowing Bluetooth enabled devices to access your contacts You can allow Bluetooth enabled devices that support the Phone Book Access Profile (PBAP) to access the contact information in the Contacts app on your BlackBerry device. For example, if you allow access to all of your contacts, when you pair your device with your Bluetooth enabled car kit and you receive a call from a contact, your car kit can display the name of the caller.
User Guide BlackBerry Strictly Confidential Settings • To receive a daily summary message of information about the day, (for example, the weather, a list of upcoming events in your calendar), and the number of unread email messages, turn on the Today View Message switch. • To change which accounts the Bluetooth enabled device can access, in the Message Access Accounts section, turn on or turn off the switch beside each account.
User Guide BlackBerry Strictly Confidential Settings Profile Description Device Identification Profile (DI) / Device Identification Service (DIS) This profile allows Bluetooth enabled devices to access information about your BlackBerry device model to support plug and play features, such as automatically downloading the required drivers. Hands-Free Profile (HFP) This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets and car kits to make hands-free phone calls.
User Guide BlackBerry Strictly Confidential Settings Profile Description Remote SIM Access Profile (rSAP) This profile allows a Bluetooth enabled device, such as a car phone, to connect to your BlackBerry device when your device is connected to a GSM network. The profile lets the Bluetooth enabled device use the SIM card functionality of your BlackBerry device. For example, a car phone can use the SIM card in your device to make phone calls or send and receive text messages.
User Guide BlackBerry Strictly Confidential Settings USB connections You can use a USB cable to create a two-way connection between your BlackBerry device and your computer. When you connect your device to your computer using a USB cable, you can charge your device. When you connect your device to your computer using a USB cable, your device appears as a mapped drive. If you turn on the USB Mass Storage Mode feature, your device appears on your computer as a removable storage device.
User Guide BlackBerry Strictly Confidential 2. Tap 3. Turn on the Manual IP Address switch. Settings Settings > Networks and Connections > USB. To edit the IP address, tap the IP Address drop-down list and change the IP address numbers. Troubleshooting: USB connections My device isn't recognized when I connect it to my computer If your computer doesn't automatically detect your BlackBerry device, try the following: • • Check the USB cable and points of connection.
User Guide BlackBerry Strictly Confidential 4. Turn on the Mobile Hotspot switch. 5. Accept a request from another device to connect to your mobile hotspot. Settings The user of the device connecting to your mobile hotspot must know the name of your mobile hotspot and the password you set during the setup process. Find your Mobile Hotspot mode settings You set most of the settings for your mobile hotspot the first time you turn on Mobile Hotspot mode.
User Guide BlackBerry Strictly Confidential Settings I can't connect multiple devices to my mobile hotspot Depending on your wireless service plan, you might not be able to connect multiple devices to your mobile hotspot, or the number of devices you can connect might be less than eight.
User Guide BlackBerry Strictly Confidential • Settings If you're using your device for work, your organization might not allow the use of Internet tethering. For more information, check with your administrator. Monitor your wireless data usage You can check how much data you have used over your mobile network or your Wi-Fi network. You can also monitor which apps and services are using the most data, and you can close some apps to help reduce your data usage or improve the device performance. 1.
User Guide BlackBerry Strictly Confidential Settings Tip: To hide the keyboard, tap the screen outside a text entry field. If you want to hide the keyboard and there's nowhere to tap on the screen, swipe two fingers down from the top of the keyboard. Typing on the BlackBerry Keyboard Learn how to use accented and uppercase letters, symbols, and numbers on your keyboard. Type an accented character The list of available accents depends on the active input language.
User Guide BlackBerry Strictly Confidential 3. Settings If you don't see the symbol you want, touch and hold a related symbol. Slide your finger onto the symbol you want to type or tap to see all the remaining symbols. Type an uppercase character 1. On the BlackBerry Keyboard, tap 2. Tap a letter. . Tip: To turn on CAP lock, touch and hold .
User Guide BlackBerry Strictly Confidential • 2. Settings On the screen, touch and hold the word. To expand the text selection, do one of the following: • To automatically select more text, continue to touch and hold the text on the screen. Your selection expands from a word to a sentence, and from a sentence to a paragraph the longer you hold. • Tap to expand the selection to a word. • Tap to expand the selection to a whole paragraph.
User Guide BlackBerry Strictly Confidential Settings Select a suggested word To use a word that appears on the BlackBerry Keyboard, place your finger just below the word and flick it up onto the screen. Change where word suggestions appear By default, word suggestions appear on the BlackBerry Keyboard so that you don't have to look above where you're typing to see the suggestions.
User Guide BlackBerry Strictly Confidential Settings Change spell check settings You can change spell check settings, such as whether to check the spelling of acronyms, whether to correct the casing of words, and so on. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap the settings that you want to change. Settings > Language and Input > Spell Check.
User Guide BlackBerry Strictly Confidential 3. Tap Settings . Clear the learned words list The BlackBerry Keyboard learns words and phrasing based on your usage to predict the next word you write. You can clear the word list used for word suggestions with the following steps: 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap Clear Learned Words. Settings > Language and Input > Prediction and Correction.
User Guide BlackBerry Strictly Confidential Settings Troubleshooting: Keyboard and typing I can't show the Keyboard If your BlackBerry device is connected to another input device such as a Bluetooth enabled keyboard then you might not be able to show the BlackBerry Keyboard. To show the Keyboard, disconnect the other input device and try again. Language If you speak more than one language, you can use the language settings to change your display, typing, voice input, or BlackBerry Keyboard language.
User Guide BlackBerry Strictly Confidential Settings Tip: If you need to switch input languages often, make sure that your device is set up to detect your languages automatically. To enable language detection, turn on the Language detection switch on the Input Languages screen. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap Input Languages > 4. Select the checkboxes beside the languages that you want to enable. Settings > Language and Input. .
User Guide BlackBerry Strictly Confidential Settings Keyboard input methods An input method enables you to type words or characters that are not available using the characters on your keyboard layout. In some cases, input methods give you a phonetic approximation of a word based on the keyboard layout you are using. Your device can then suggest a character or diacritic based on the sound you choose. In other cases, input methods provide you with gestures and key combinations for languages.
User Guide BlackBerry Strictly Confidential • • • Settings You can type alternate characters in two ways. You can press and press a letter. A second method is to press and hold the primary character. Then, select the alternate character from the options. The Arabic language has many diacritics that you can add to characters. To add a diacritic, press the diacritic key on the row of touch screen keys above the keyboard. Then, touch the diacritic you want to add. To type a symbol, tap .
User Guide BlackBerry Strictly Confidential Settings Single key press Key press and hold + key press و ؤ ؤ ز ( ژFarsi only) ( ژFarsi only) ظ ط Typing in Chinese The Chinese language input methods support the following features: • You can type using a Latin-based alphabet on a QWERTY keyboard layout by pressing • To type a symbol, tap . To view more symbols, tap and then a letter. .
User Guide BlackBerry Strictly Confidential Settings To access more Cyrillic characters on the Russian keyboard layout, you can use one of the following methods: • To type an uppercase character, you can press • Alternate characters are available for T, I, P, L, M, or $. To type an alternate character, double-press the primary character. To type an accented version of a character, press and hold the primary character. Then, you can select the accented character.
User Guide BlackBerry Strictly Confidential Settings • • Alternate characters are available for Q, W, E, and R. • To type a symbol, tap and press a letter. A second method is to press and You can type alternate characters in two ways. You can press hold the primary character. Then, you can select the alternate character from the options. . To view more symbols, tap .
User Guide BlackBerry Strictly Confidential Settings Screen display You can set preferences for your screen display, such as font size and wallpaper, as well as connect your device to an external display. Change your backlighting 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. To adjust the brightness, move the slider back and forth. Settings > Display. Tip: After you swipe down from the top of the screen, if you see slider without going into the Display screen.
User Guide BlackBerry Strictly Confidential Settings Turn on rotation lock 1. On the home screen, swipe down from the top of the screen. 2. Tap . Use your device as a flashlight You can add the option to use your device as a flashlight to the Quick Settings menu. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Select the Flashlight checkbox. Settings > Quick Settings.
User Guide BlackBerry Strictly Confidential Settings Gestures • The "Where am I" gesture makes the BlackBerry Screen Reader describe the application and area of the screen where you are currently located. To use the "Where am I" gesture, tap the screen with two fingers.
User Guide BlackBerry Strictly Confidential Settings Tip: You can set your device to only turn on the BlackBerry Screen Reader from the device settings. If you don't intend to use this feature, you can turn off the Enable using triple tap option after you complete the initial device setup in Settings > Accessibility > Screen Reader.
User Guide BlackBerry Strictly Confidential Settings To access Quick Tasks mode, swipe down and to the right with one finger. Task Gesture Change the speech volume Swipe up with one finger to increase the volume. Swipe down with one finger to decrease the volume. Change the speech speed Swipe left with one finger to decrease the speech rate. Swipe right with one finger to increase the speech rate. Replay the last item Swipe up with two fingers.
User Guide BlackBerry Strictly Confidential Task Settings Gesture When you activate a point of regard, you indicate that you want to interact with that part of the display. Press and hold Double-tap and hold. Move to the next or previous point of regard Swipe right with one finger to go to the next point of regard. Swipe left with one finger to go to the previous point of regard. Pan or scroll a list Swipe up with two fingers to scroll toward the top.
User Guide BlackBerry Strictly Confidential Settings Task Gesture Perform the default action of the application Double-tap with two fingers. Read the time and date Quickly swipe down and then up with one finger. Note: You can use this gesture on any screen, even when a status bar is not present.. Read the status bar information (including battery and network connectivity) Quickly swipe up and then down with one finger.
User Guide BlackBerry Strictly Confidential Settings Task Gesture Switch the BlackBerry Keyboard layout With the poing of regard on the BlackBerry Keyboard, swipe down with one finger. Accept word prediction Swipe up with one finger. Select text Double-tap and hold with one finger. This gesture selects a text chunk and includes the cursor position. Clear a text selection When you have text selected, double-tap and hold with one finger.
User Guide BlackBerry Strictly Confidential Settings Gestures for the Phone app Task Gesture Answer a call Double-tap with two fingers on the Incoming Call screen. Reject a call Double-tap and hold with two fingers on the Incoming Call screen. End a call Double-tap and hold with two fingers anywhere on the screen. Gestures for the BlackBerry Hub Task Gesture Delete a notification or message Swipe left with three fingers. Open a notification or message Double-tap with one finger.
User Guide BlackBerry Strictly Confidential Settings Goal Action Set and speak the current point of regard Press Ctrl+Enter or Ctrl+Spacebar Access Discovery Mode Press Ctrl+Shift+Enter or Ctrl+Shift+Spacebar Note: Discovery mode allows you to find and interact with points of regard, such as letters, words, buttons, links, menu items, and pictures. These points of regard are highlighted.
User Guide BlackBerry Strictly Confidential Settings • Double-tap to return to the Accessibility screen. Tap again to return to the System Settings screen. With the point of regard on the minimized app, double-tap with two fingers to close the app. Adjust the volume, speed, and pitch using gestures You might want to increase the speed of the BlackBerry Screen Reader when you browse the Internet, or slow it down when you receive instructions.
User Guide BlackBerry Strictly Confidential Settings Adjust the text or punctuation verbosity using gestures When you are learning how to use the BlackBerry Screen Reader, you can set the verbosity to a higher setting. After you get more familiar with your BlackBerry device, you can change the verbosity to include less information.
User Guide BlackBerry Strictly Confidential 6. 7. Settings c. Tap with one finger set the point of regard on either the high verbosity or low verbosity options. d. Double-tap with one finger to select your choice. To set punctuation verbosity, complete the following steps: a. Tap Punctuation Verbosity with one finger to set the point of regard. b. Double-tap with one finger to activate the Punctuation Verbosity field as the point of regard and open the dropdown list of options. c.
User Guide BlackBerry Strictly Confidential Settings 2. Tap with one finger to open the BlackBerry Screen Reader settings. 3. Double-tap Screen Reader sounds to set the point of regard. Then, tap to activate the Screen Reader sounds option. 4. Turn on the switch. Turn on audio cues for the BlackBerry Screen Reader using device settings 1. On the home screen, swipe down from the top of the screen. 2. Double-tap 3. Double-tap Accessibility to set the point of regard.
User Guide BlackBerry Strictly Confidential • Settings Swipe up from the bottom of the screen to minimize the screen. With the point of regard on the minimized app, double-tap with two fingers to close the app. • Tap to set the point of regard. Then, double-tap to return to the Accessibility screen. Tap to set the point of regard. Then tap again to return to the System Settings screen. With the point of regard on the minimized app, double-tap with two fingers to close the app.
User Guide BlackBerry Strictly Confidential Settings When you turn on the BlackBerry Screen Reader, you use gestures to complete tasks. 1. When you have the BlackBerry Screen Reader turned on, swipe down and to the right with one finger to access Quick Tasks mode. 2. Tap with one finger to open the BlackBerry Screen Reader settings. 3. Swipe down with two fingers to scroll to the bottom of the BlackBerry Screen Reader settings. 4. Double-tap Screen Reader Language to set the point of regard.
User Guide BlackBerry Strictly Confidential 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Change your settings. Settings Settings > Accessibility. Turn on Magnify mode You can use Magnify mode to enlarge the information on your BlackBerry device screen. You can zoom in to or zoom out from the screen, even if you use an application that doesn't normally support zooming. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3.
User Guide BlackBerry Strictly Confidential Settings Temporarily turn off Magnify mode You may want to temporarily turn off the magnification of your screen to see the whole screen at once, and then turn on Magnify mode again to continue what you were doing. Using two fingers, triple-tap anywhere on the screen. To turn on Magnify mode again, triple tap again.
User Guide BlackBerry Strictly Confidential 3. Settings Turn on the Reverse Contrast switch. Turn on the Closed Captions setting The Closed Captions setting displays text on your BlackBerry device screen when you play video files that support closed captioning. The captioned content specifies the default settings for Character and Caption Background. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Turn on the Closed Captions switch. 4.
User Guide BlackBerry Strictly Confidential Settings Tip: You can also turn on TTY support from your home screen. Swipe down from the top of the screen. Tap Accessibility > TTY. Settings > Media cards and storage A media card lets you store more pictures, videos, music, and documents on your BlackBerry device! The files that you store on your device can be transferred between your device and your computer in just a few steps.
User Guide BlackBerry Strictly Confidential 4. Settings Drag and drop the files or folders. Transfer files between your computer and device using a Wi-Fi connection You must set a new storage access password each time that you turn on access to storage using a Wi-Fi network. Before files are moved over a Wi-Fi network, you are prompted to enter the storage access password. 1. On the home screen of your BlackBerry device, swipe down from the top of the screen. 2. Tap 3.
User Guide BlackBerry Strictly Confidential Settings Format your media card You can format your media card to help resolve an issue with the media card. When you format your media card, all of your media card data is deleted. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap Format Media Card. Settings > Storage and Access. Wipe data from your media card To help protect your privacy, you can permanently delete all of your media card data.
User Guide BlackBerry Strictly Confidential 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap Device Storage Details or Media Card Details. Settings Settings > Storage and Access. Tip: The amount of available storage space displays when you minimize the File Manager app. How do I free up storage space? Note: The camera might not be available depending on your BlackBerry device model.
User Guide BlackBerry Strictly Confidential Settings Your media card isn't recognized The media card might be in an unreadable format. Consider formatting the media card. CAUTION: Media card data is deleted when you format a media card. Media card is password protected A password is blocking access to the media card and data stored on it. Insert a media card into your BlackBerry device that isn't password protected. Your media card is read-only You can view and open files on the media card.
User Guide BlackBerry Strictly Confidential Settings About pairing and connecting your device to a computer or tablet You can install programs, such as BlackBerry Blend or BlackBerry Link, on your computer or tablet to enhance the experience with your BlackBerry device. Use BlackBerry Blend to interact with your device from your computer or tablet. You can access your messages, files, and certain apps on your computer or tablet in the same way you'd use them on your device.
User Guide BlackBerry Strictly Confidential Settings Set up your computer with BlackBerry Link The first time you open BlackBerry Link, you can give your computer a display name that identifies your computer on your device and in BlackBerry Link. BlackBerry Link displays the default pictures, videos, and documents libraries on your computer that you can sync with and access from your device. To set up your BlackBerry ID with BlackBerry Link, make sure that your computer is connected to the Internet. 1.
User Guide BlackBerry Strictly Confidential 1. 2. 3. 4. Settings On your computer, open BlackBerry Link. At the side of the BlackBerry Link window, click your device. Click Remove Device. On a Windows computer, click OK. On a Mac computer, click Remove. About BlackBerry ID and BlackBerry Link Your BlackBerry ID is a username (email address) and password used to access multiple BlackBerry products and services, such as BBM and the BlackBerry World storefront.
User Guide BlackBerry Strictly Confidential Settings 3. Tap 4. Turn on the Allow Connections switch. 5. Tap the computer you want to access. 6. To switch between paired computers, in the File Manager app, tap . If BlackBerry Balance is enabled on your device, use the File Manager app in your personal space. Settings > Device Connections. Tip: Check your computer settings or connect it to a power source to prevent your computer from entering sleep mode or turning off.
User Guide BlackBerry Strictly Confidential Settings Note: If your device is activated on BlackBerry Enterprise Service 10, contact your administrator to verify if you are able to back up and restore your device data. Set backup preferences in BlackBerry Link You can set the option to back up your BlackBerry device automatically when you connect your device to your computer.
User Guide BlackBerry Strictly Confidential Settings 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Click Back Up & Restore. 5. On a Windows computer, click Back Up Device. On a Mac computer, click Back Up Now. Restore your device data With BlackBerry Link, you can restore backup files that include supported data from devices running BlackBerry Device Software 5.0 or later and BlackBerry 10 OS.
User Guide BlackBerry Strictly Confidential Settings About updating your device software with BlackBerry Link You might want to update your device software for any of the following reasons: • • • To access the latest apps and features To resolve a technical issue Your service provider requires that you update your device software If a new version of the device software is available for your device, a notification appears on your computer, beside your device name in BlackBerry Link.
User Guide BlackBerry Strictly Confidential 4. Settings Do one of the following: • On a Windows computer, click Back Up & Restore. Click Factory Reset. • On a Mac computer, at the top of the screen, click BlackBerry Link > Preferences. Click Reload > Reload. Troubleshooting: BlackBerry Link I can't access files on my computer To access your computer files using your BlackBerry device, BlackBerry Link must be open on a computer that's connected to the Internet.
User Guide BlackBerry Strictly Confidential • Settings In the Device Connections section, verify that the Allow Connections switch is turned on. On your computer, try the following: • • • • Turn off synchronization applications or antivirus applications temporarily. Sign out of BlackBerry Link and sign in again. Reset your BlackBerry ID username and password at www.blackberry.com/bbid.
User Guide BlackBerry Strictly Confidential Applications and features Applications and features Organizing your apps To keep all of your apps organized, you can move apps around on the home screen, create folders for your apps, or delete apps that you no longer use. Leave an app or close an app Instead of closing an app when you're done using it, you can make multitasking easier by minimizing an app.
User Guide BlackBerry Strictly Confidential Applications and features Move an app icon out of a folder 1. In a folder on the home screen, touch and hold an app icon until all of the icons start to blink. 2. Drag the app icon to the bottom of the screen and release. Rename a folder 1. On the home screen, tap a folder. 2. At the bottom of the screen, touch and hold the folder name. 3. Type the new name of the folder. 4. Tap Rename.
User Guide BlackBerry Strictly Confidential Applications and features Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can't be deleted, and the delete icon doesn't appear on these app icons. Reinstall an app or game 1. On the BlackBerry World home screen, tap 2. Tap Available. • To reinstall one app or game, tap > My World > My Apps & Games. next to the app or game that you want to install.
User Guide BlackBerry Strictly Confidential Applications and features Open the BlackBerry Assistant when your device is connected to a car If your car kit supports hands-free calling and the Phone Book Access Profile (PBAP), you can open the BlackBerry Assistant hands-free when your device is connected to a car using Bluetooth technology. 1. When prompted by your car kit to say a request, say "Call BlackBerry Assistant." 2. Say a request that is supported by the BlackBerry Assistant.
User Guide BlackBerry Strictly Confidential App or Service Applications and features Tasks Get directions to a specific address, city center, or point of interest. Alarm Set a new alarm, change existing alarms to a new time or frequency, and turn off alarms. Facebook Send a Facebook message, search your messages, and update your Facebook status. Twitter Post a tweet, find out what topics are trending, search your Twitter direct messages, and send a direct message.
User Guide BlackBerry Strictly Confidential Applications and features Learn what you can say or type in the BlackBerry Assistant You can find a list of sample requests that you can say or type for each app or service that the BlackBerry Assistant supports. Depending on your device language, BlackBerry Assistant settings, or wireless network, some apps or services might not be available. 1. On the BlackBerry Assistant home screen, tap 2. Tap an app or service to see a list of sample requests. .
User Guide BlackBerry Strictly Confidential 3. Applications and features Do any of the following: • To specify which categories to include in searches, tap Categories. • To specify which search engines to use when you extend your searches to the Internet, tap Extended. Tip: To change the order of categories or search engines, touch and hold a category or search engine. Tap or . Change your voice interaction settings 1. On the home screen, swipe down from the top of the screen. 2. Tap 3.
User Guide BlackBerry Strictly Confidential Applications and features You can add a public calendar that uses the ICS format to your BlackBerry device so that you can see that calendar in the Calendar app. When the owner of the calendar makes changes to events, the changes are synced to your device. Only the owner can change events in a public calendar.You can also open public calendar links in the BlackBerry Browser or in an email and quickly add them to the calendar in the Calendar app. 1.
User Guide BlackBerry Strictly Confidential Applications and features Create an event in the Calendar app 1. In the Calendar app, tap 2. Enter the information for the event. 3. Tap Save. . Tip: In any schedule view (for example, in the day schedule view or in the week schedule view), you can create an event by just tapping a spot on the schedule. Tap the new event block that appears, to change the event.
User Guide BlackBerry Strictly Confidential Applications and features Change the availability status or reminder time for an event When you create an event, to save you time, the BlackBerry Calendar app uses your default settings for the event's availability status and the reminder time. You can change these settings. 1. 2. When you create or change an event, tap the Calendar drop-down list. • To change the availability status, in the Status drop-down list, tap Busy, Out of Office, Free, or Tentative.
User Guide BlackBerry Strictly Confidential 3. Applications and features Clear the check box beside the calendar that you want to hide. Change or delete an event If you're the organizer of an event, you can change or delete it. In the Calendar app, touch and hold an event. • To change an event, tap • To delete an event, tap . Make your changes. Tap Save. . Change the snooze time for a calendar reminder You can customize a snooze time for a calendar reminder.
User Guide BlackBerry Strictly Confidential Applications and features Save conference call details in the Calendar app You can save the conference call bridge info in your BlackBerry Calendar app so that you can quickly add that info to your meeting invitations. 1. In the Calendar app, swipe down from the top of the screen. 2. Tap 3. Enter the conference call bridge information, such as phone numbers and access codes. 4. Tap Save. > Mobile Conferencing > .
User Guide BlackBerry Strictly Confidential Applications and features WebEx details are sent to the event participants in an email. Edit WebEx details for an existing event If you're the organizer of a scheduled calendar event, and you are logged in to the Cisco WebEx Meetings app on your BlackBerry device, you can edit the WebEx details for the existing event.
User Guide BlackBerry Strictly Confidential Applications and features Share a file with meeting participants You can use email to share the files on your BlackBerry device with other meeting participants. 1. Touch and hold a file. 2. Tap 3. Tap a meeting. 4. On the Compose screen, type a message. 5. Tap Send. > Meeting Participants. Customizing Calendar app settings You can customize your calendar settings to help you manage your schedule as productively as possible.
User Guide BlackBerry Strictly Confidential Applications and features Change the email address to use with each calendar If you have multiple calendars on your BlackBerry device, you can set a different email address for each calendar. When you create an event in a specific calendar, invitations are sent using the email address that you assigned to that calendar. The email address that you use must already be added to your device.
User Guide BlackBerry Strictly Confidential Applications and features Troubleshooting: Calendar app I can't sync my calendar Try the following: • • • If your calendar is associated with one of your accounts (for example, your Gmail calendar), check that synchronization for the calendar is turned on. On the home screen, swipe down from the top of the screen. Tap > Accounts. Tap an account. Check that the Sync Calendar switch is turned on.
User Guide BlackBerry Strictly Confidential Applications and features Contacts When you add contacts to the Contacts app on your BlackBerry device, connecting with them is easy. The Contacts app is integrated with the BlackBerry Hub, the BlackBerry Calendar, and other apps, so you can quickly add contacts to relevant messages and events or share your pictures and videos.
User Guide BlackBerry Strictly Confidential Applications and features • To copy all the contacts from your SIM card to your device memory, tap Import Contacts from SIM Card. • To copy all the contacts from your device memory to your SIM card, tap Copy Contacts from Device to SIM Card. • To view your SIM card contacts and decide which ones you want to copy to your device, tap Manage SIM Card Contacts.
User Guide BlackBerry Strictly Confidential Applications and features Contact views When you tap a contact in the Contacts app, your BlackBerry device shows you lots of details about the person. Some info, like a contact's birthday, the company the person works for, and the person's picture, is pulled from social networking accounts that you added to your device, like Twitter or LinkedIn. Other info can be added by you. There are three tabs, or views, that you can tap through.
User Guide BlackBerry Strictly Confidential Applications and features Delete a contact 1. Touch and hold a contact. 2. Tap . Copy a contact to another account or storage location If you have multiple accounts on your BlackBerry device, you might be able to copy a contact to one of those accounts, or to your SIM card. 1. In the Contacts app, touch and hold a contact. 2. Tap 3. Select the checkbox beside an account or storage location. 4. Tap Done. .
User Guide BlackBerry Strictly Confidential Applications and features Remove a contact from a contact group 1. In the Contacts app, tap a contact group. 2. Tap 3. Beside the contact's name, tap 4. Tap Save. . . Rename a contact group 1. In the Contacts app, tap a contact group. 2. Tap 3. In the Group Name field, type a new name for the group. 4. Tap Save. .
User Guide BlackBerry Strictly Confidential Applications and features 3. At the bottom of the Edit Contact screen, tap Ring Tone and Notifications. 4. Tap a notification type, and make your changes. 5. Tap Back. 6. Tap Back again. 7. Tap Save. Tip: You can also customize other settings for a contact, such as the notification volume level, and the LED color that flashes on your device when the contact sends you a message or calls you.
User Guide BlackBerry Strictly Confidential Applications and features Sort your contacts in the Contacts app By default, your contacts are sorted by first name, but you can also sort by last name or company name. 1. In the Contacts app, swipe down from the top of the screen. 2. Tap 3. In the Sort Contacts by drop-down list, tap a sort option. . Share a contact You can share a contact's details with others in .vcf format. This is like passing around a business card, but digitally. 1.
User Guide BlackBerry Strictly Confidential Applications and features You can remove duplicates by merging contacts on your device, or by clearing your local data on your device. To remove duplicate contact entries by deleting your local device data, do the following: 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Accounts. 3. Tap . 4. Tap Clear Local Contacts.
User Guide BlackBerry Strictly Confidential Applications and features 4. Set an alarm time, recurrence, tone, and snooze duration. 5. Tap Save. Tip: Once you have set multiple alarms, you can quickly adjust the different alarm times by touching and holding any of the dials outside of the clock face and sliding the dial around the clock face to your desired time. Manage your additional alarms 1. Tap 2. Do any of the following: > > .
User Guide BlackBerry Strictly Confidential To cancel a snoozed alarm, tap the time at the bottom of the screen. Tap Applications and features . Stopwatch 1. Tap > 2. Tap . 3. To start a new lap, tap Lap. . Timer Set the timer 1. Tap 2. Touch and hold the dial outside of the clock face. 3. Slide the dial around the clock face to your desired time. 4. Tap > . . Tip: The dial allows you to set the timer in one-minute increments. To set the timer for a specific minute and second, tap .
User Guide BlackBerry Strictly Confidential Applications and features Add a city to the world clock screen 1. Tap > 2. Tap . 3. Enter a location. 4. Tap a city. . Tip: After you add a city to the world clock screen, tap the city name to check the weather in that city. Delete a city from the world clock screen 1. Tap 2. Touch and hold a city. 3. Tap > . .
User Guide BlackBerry Strictly Confidential Applications and features Customize your Bedside Mode notifications By default, all of your notifications are set to silent in Bedside Mode. You can change settings like the volume level and ringtone to personalize the Bedside Mode profile, or you can choose to hear a notification for only phone calls when your device is in Bedside Mode. 1. In the Clock app, swipe down from the top of the screen. 2. Tap 3.
User Guide BlackBerry Strictly Confidential Applications and features Downloading and installing Android apps from other sources In addition to using BlackBerry World and the Amazon Appstore to download apps and games, you can also get Android apps and games from various third-party websites and mobile market apps. Most websites and mobile market apps include an installation button that appears after you download an Android app file.
User Guide BlackBerry Strictly Confidential • Applications and features To go back to the previous screen, place your finger below and halfway across the screen. Slide your finger diagonally up and to the left. Change the screen size of an Android app If an Android app does not appear correctly on your device, you can change the screen size of the Android app. 1. In an Android app, swipe down from the top of the screen. 2. Tap 3. Tap a screen size. 4. Tap Change. .
User Guide BlackBerry Strictly Confidential Applications and features Search for a place or an address on a map You can use the GPS feature on your BlackBerry device to search for a specific address or a type of location and view the results on the map. 1. In the Maps app, in the search field, enter an address or a descriptive word, such as "coffee" or "hospital." 2. Do one of the following: • To view all of the search results as pins on the map, press the Enter key.
User Guide BlackBerry Strictly Confidential Applications and features To stop turn-by-turn directions in the map view or detail view, tap view, tap anywhere on the screen. Tap . To stop turn-by-turn directions in the street-level . Switch to the map or detail view for turn-by-turn directions By default, turn-by-turn directions start with the street-level view of the route. To switch to one of the high-level views, do one of the following: • To view a list of directions to your destination, tap .
User Guide BlackBerry Strictly Confidential Applications and features Recalculate routes While viewing or listening to turn-by-turn directions, you can manually recalculate your directions when you make a wrong turn or would like alternative directions. 1. If you are in the street-level view, to show the navigation bar, tap the screen. 2. Tap > . My places In BlackBerry Maps, you can find your favorites, recent places, and contacts' places on the My Places tab.
User Guide BlackBerry Strictly Confidential Applications and features View your recent places BlackBerry Maps remembers and organizes the last 100 places that you searched for so that you can quickly access them again. 1. In the Maps app, tap 2. Tap Recents. > . Clear your recent places You can clear the list of recently viewed places in BlackBerry Maps.
User Guide BlackBerry Strictly Confidential 2. Tap 3. Tap Change Device Settings. Applications and features > Units of Measure. Change default route settings If you always want BlackBerry Maps to show you the fastest or shortest route, or want to avoid certain things on your route, such as highways, toll roads, car-sharing lanes, or ferries, you can change your default settings. 1. In the Maps app, swipe down from the top of the screen. 2. Tap > Route Options.
User Guide BlackBerry Strictly Confidential Applications and features About location services You can turn on location services so that location-based applications and services, like BlackBerry Maps, can find your location. Location-based applications can use GPS technology and other information to provide you with information, such as driving directions. Turn on or turn off location services Some apps require GPS location information to work as expected. 1.
User Guide BlackBerry Strictly Confidential Applications and features 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Turn on Traffic Data Collection. Settings > Location Services. Browser With the BlackBerry Browser, you can browse the Internet, stream video, switch between multiple tabs, download files, share links to webpages, and more. Browsing the Internet Use the BlackBerry Browser to browse the Internet quickly and conveniently on your BlackBerry device.
User Guide BlackBerry Strictly Confidential Applications and features Remove a search engine 1. Open the BlackBerry Browser and type a search term in the address bar. 2. Tap the search engine icon in the upper-right corner of the screen. 3. Touch and hold a search engine. 4. Tap . Using Browser tabs Just like on your computer’s browser, you can open multiple webpages in tabs and switch between the tabs quickly. Open, switch between, or close tabs In the BlackBerry Browser, tap .
User Guide BlackBerry Strictly Confidential Applications and features View webpages in a reader-friendly format To help you focus on reading articles or other text on a webpage and remove distracting clutter like ads, you can use the reader mode. On a webpage, tap > . Change text size in reader mode Do one of the following: • To increase the text size, tap • To decrease the text size, tap . . Change the background color in reader mode Tap > .
User Guide BlackBerry Strictly Confidential Applications and features 1. On a webpage, tap 2. Choose the location that you want to save the webpage in. > . Changing your Browser settings Customize the Browser start screen You can change what you see when your first open the BlackBerry Browser. You can set a specific home page, show thumbnails of the webpages that you visited recently or frequently, or open the webpages that were open in your previous Browser session. 1. In the Browser, tap 2.
User Guide BlackBerry Strictly Confidential Applications and features Change your bookmarks You can change the name or web address of a bookmark. 1. In the Browser, tap 2. Touch and hold a bookmark. 3. Tap 4. Type a new name or web address. > . . Add, rename, or delete a bookmark tag Tags help you categorize your bookmarks so that you can find them more quickly. For example, you might use tags to organize your favorite news-related webpages or blogs. In the BlackBerry Browser, tap > .
User Guide BlackBerry Strictly Confidential 2. Tap Applications and features . • To delete all of your browsing history, tap . • To delete a specific webpage from your browsing history, touch and hold the thumbnail for the webpage. Tap . Browsing safely To help you browse safely, you can check the certificates for a website, change the security settings, and change permissions for specific websites in the BlackBerry Browser.
User Guide BlackBerry Strictly Confidential Applications and features Keep your browsing information (your history, cached files, cookies, and so on) only while a browsing session is open. When you close the Browser, the information is automatically deleted. Block Pop-ups Choose whether or not to allow pop-up windows to appear in your browsing session. Accept Cookies Let websites use cookies to send and receive information between the website and the Browser.
User Guide BlackBerry Strictly Confidential Applications and features Instead of handing out business cards, try creating a smart tag that contains your contact information so that with just a click, recipients can call, text, or send you an email. The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model.
User Guide BlackBerry Strictly Confidential Applications and features Use to create a smart tag that, when opened, creates an appointment in the Calendar app. Facebook Use to create a smart tag that, when opened, takes you to your Facebook profile in the Browser. Twitter Use to create a smart tag that, when opened, takes you to your Twitter profile in the Browser. LinkedIn Use to create a smart tag that, when opened, takes you to your LinkedIn profile in the Browser.
User Guide BlackBerry Strictly Confidential Applications and features Share a smart tag In the Smart Tags app, touch and hold a tag. • To display the smart tag as a QR Code for another device to scan, tap . • To share the smart tag through a message, such as an email or text message, or to share the smart tag with an application, such as BlackBerry Remember, tap . Tap a message type or application. Change a smart tag title 1. In the Smart Tags app, touch and hold a smart tag. 2. Tap 3.
User Guide BlackBerry Strictly Confidential Applications and features View files on connected devices or networks You can view files on devices that are connected to your BlackBerry device, such as a media card or a device connected by a USB cable. If you are logged in to a cloud application on your device, you can also access files stored in the cloud. To access a file stored on another device: 1. Tap 2. Tap a device. .
User Guide BlackBerry Strictly Confidential Applications and features Sort files and folders You can view your files and folders in order by name, date, type, or size. You can also decide whether to view your files and folders in ascending or descending order. Tip: To change the way you view your files and folders, tap Tap > to view them as a list or to view them as a grid. . • To change the way files and folders are sorted, tap Sort > Name, Date, Type, or Size.
User Guide BlackBerry Strictly Confidential Applications and features Copy a file 1. Touch and hold a file or folder. 2. Tap 3. Navigate to where you want to copy the file or folder. 4. Tap Paste. . Working with zip files Zip files and folders Zip your files to help reduce memory space. You can zip a single file or folder, or zip multiple files or folders. You can also zip all of the files in a particular folder using the Zip All option. Touch and hold a file or folder.
User Guide BlackBerry Strictly Confidential 2. Applications and features To switch between scientific or standard calculator mode, swipe left or right on the calculator keypad. Convert a unit of measurement You can use the Calculator app on your BlackBerry device to convert one unit of measurement to another. The calculator includes many different types of measurements that you can convert, such as temperature, volume, and weight.
User Guide BlackBerry Strictly Confidential Productivity and work Productivity and work Switch between your personal space and work space When BlackBerry Balance technology is set up on your BlackBerry device, you can quickly switch between your personal space and work space. Tip: To differentiate between your personal space and work space, you can set a different wallpaper for your personal space. 1. From the home screen, to switch between spaces, swipe down from the top of the screen.
User Guide BlackBerry Strictly Confidential Productivity and work You can access both personal data and work data from certain places, such as Search. Lock your work space If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you can lock your work space and continue to access personal files, personal apps, and personal data in the personal space on your device.
User Guide BlackBerry Strictly Confidential • Productivity and work To set the maximum number of times you can type you work space password incorrectly, in the Password Attempt Limit drop-down list, select a number. Take care to remember your work space password. If you forget your password, contact your administrator to have it reset. If you exceed the number of allowed attempts to enter your work space password, your work space and all of its contents are deleted.
User Guide BlackBerry Strictly Confidential Productivity and work What content is in my work space and my personal space? If your administrator turns on BlackBerry Balance technology, your device data, apps, and network access are separated so that you have a work space and a personal space on your BlackBerry device. Work apps that are open appear with the icon on the home screen.
User Guide BlackBerry Strictly Confidential Description These apps and features are available in your work space and personal space. Your work data and personal data are displayed together. These apps and features are available in your work space and personal space. Depending on which space you open an app in, you can access either your work data or personal data. You can open two instances of these apps at the same time.
User Guide BlackBerry Strictly Confidential Productivity and work Where is my picture that I just took? Note: The camera might not be available depending on your BlackBerry device model. If your device uses BlackBerry Balance technology, you have a Camera app in your personal space and another in your work space. Pictures and videos taken using the camera in your personal space are stored in your personal space. All of the files saved to your media card are also stored in your personal space.
User Guide BlackBerry Strictly Confidential Productivity and work To remove your device from quarantine, try the following: • • • If services aren't correctly activated on the SIM card in your device, try using a different SIM card or changing your wireless service plan. If your device is running a version the BlackBerry 10 OS that your organization doesn't support, contact your administrator to update to a supported version.
User Guide BlackBerry Strictly Confidential 3. Productivity and work Turn on the Use Mobile Network switch. Using a mobile network connection might result in higher data charges. Add BlackBerry Blend to Quick Settings 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Select the BlackBerry Blend checkbox. If you have many quick settings items, you can swipe right or left to see BlackBerry Blend. Settings > Quick Settings.
User Guide BlackBerry Strictly Confidential Productivity and work Collecting and organizing tasks, notes, and more with the Remember app If you're planning a trip to Paris, you can create a folder called "My Trip to Paris" in the Remember app. As you're browsing the Internet on your device, you can send trip-related websites to the folder. When you remember something you need to do before the trip, you can add a to-do item to the folder, and add a due date to the item so that you don't forget about it.
User Guide BlackBerry Strictly Confidential Productivity and work 3. Enter the information for the entry, such as a title, notes, tags, and a due date. 4. Tap Save. Add a due date and reminder time to a task When you add a due date to a task in BlackBerry Remember, your BlackBerry device adds the entry to the Calendar app. To receive a reminder, you must add a specific reminder time to your task. 1. 2. While you're adding or changing a task: • To add a due date, turn on the Due Date switch.
User Guide BlackBerry Strictly Confidential Productivity and work Stop synchronizing folders in the Remember app When you add an email account that is supported by Microsoft Exchange ActiveSync, by default, the tasks and notes from that account appear as synchronized folders in the Remember app. To stop synchronizing these folders: 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Tap an account. 4. On the Edit Account screen, turn off the Sync Tasks switch.
User Guide BlackBerry Strictly Confidential Productivity and work Changing a folder, task list, or entry in the Remember app Change an entry 1. In the Remember app, tap an entry. 2. Make your changes. 3. Tap Save. Convert an entry to a note or a task Depending on your email account, when you change an entry in the Remember app, you can convert its format, for example, from a note to a task. 1. Tap the folder name or, if your entry isn't saved to a folder, tap Unfiled. 2. Tap Task or Note. 3.
User Guide BlackBerry Strictly Confidential Productivity and work Delete a folder, task list, or entry in the Remember app CAUTION: If you delete a folder or task list, the entries inside are also deleted. 1. In the Remember app, touch and hold a folder, task list, or entry. 2. Tap . Viewing and searching your entries in the Remember app There are several ways to sort through or view your entries in the Remember app. You can use the search feature to easily find the entries you need.
User Guide BlackBerry Strictly Confidential • Creation Date • Last Modified Date Productivity and work Change the default view in the Remember app You can set the default view so that when you open BlackBerry Remember, you see what's important to you. 1. In a folder or on the Remember folder screen, swipe down from the top of the screen. 2. Tap 3. In the Default View drop-down list, select one of the following: .
User Guide BlackBerry Strictly Confidential Security and backup Security and backup Passwords and locking There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device. If you use your device for work, your organization might already have security settings in place, such as requiring a password to unlock your device. BlackBerry ID A BlackBerry ID is an email address and password that gives you access to BlackBerry websites, apps, and services.
User Guide BlackBerry Strictly Confidential Security and backup Your administrator may require you to set a work space password to protect files, apps, and data associated with your organization, such as your work email account. Your administrator sets rules to control whether you can use the same password for both your work space and device. If you enter your work space password more than the allowed number of times, your work space and the contents within it are deleted.
User Guide BlackBerry Strictly Confidential Security and backup To unlock the screen, swipe up from the bottom of the screen. Lock your device with a password Looking for a simple way to help protect your BlackBerry device data and prevent unauthorized use of your device? You can set a device password so that you can lock your device when it's in open view or not in use. 1. 2. If you don't have a password, on the home screen, swipe down from the top of the screen.
User Guide BlackBerry Strictly Confidential 2. Tap 3. If prompted, type your work space password. 4. Turn on the Use as my device password switch. 5. Type your device password. Tap OK. 6. Type your work space password. Tap OK. Security and backup Settings > Security and Privacy > Device Password > BlackBerry Balance. Create a picture password Rather than type a password to unlock your device, you can use a secret picture and number gesture, and unlock your device with one hand.
User Guide BlackBerry Strictly Confidential Security and backup CAUTION: For security reasons, each unlock code can only be entered incorrectly 10 times. If you exceed the number of allowed attempts to enter an unlock code, your SIM card will allow emergency calls only. For assistance, contact your service provider.
User Guide BlackBerry Strictly Confidential Security and backup Protect your SIM card with a PIN You can use a SIM card PIN to prevent unauthorized use of your SIM card in another device. For example, if you lose your SIM card and someone tries to use it in another device, the SIM card can't be used unless the PIN is entered correctly. You can request the PIN for your SIM card from your service provider. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3.
User Guide BlackBerry Strictly Confidential Security and backup Set up BlackBerry Protect on your device To use BlackBerry Protect, your BlackBerry device must be connected to a wireless network. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Turn on the BlackBerry Protect switch. 4. To be able to view the current location of your device on a map, tap Location Services. Turn on the Location Services switch. Settings > BlackBerry Protect.
User Guide BlackBerry Strictly Confidential Security and backup You can also help safeguard your device by downloading apps only from trusted sources, such as the BlackBerry World storefront. When you open an app for the first time, your device might display a list of the files and features that the app wants to access. If something doesn't seem right to you, you can reject the app's request to access an item.
User Guide BlackBerry Strictly Confidential Security and backup Wipe your device to delete your data Before you wipe your BlackBerry device, consider backing up your data on a computer. A security wipe is designed to permanently delete your data so it can't be recovered. This includes email accounts, downloaded apps, media files, documents, browser bookmarks, and settings. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. Type blackberry. 4. Tap Delete Data.
User Guide BlackBerry Strictly Confidential • Security and backup To import the certificate using a USB connection, connect your BlackBerry device to your computer using a USB cable. If necessary, on your computer, enter your device password. • To import the certificate using a Wi-Fi connection, on your device, swipe down from the top of the home screen. Tap Settings > Storage and Access. Turn on the Access using Wi-Fi switch. Type a storage access password.
User Guide BlackBerry Strictly Confidential Security and backup card are the same, your device can enter the password for your smart card when you type the password for your device or work space. 1. On the home screen, swipe down from the top of the screen. 2. Tap 3. To set your device to use a smart card to unlock your device or your work space, in the Smart Card User Authenticator drop-down list, tap Device or Work. 4.
User Guide BlackBerry Strictly Confidential Security and backup Password Keeper You can use the Password Keeper app to store all your passwords, usernames, and security questions in one place. If you want a password that is difficult to guess, you can also use Password Keeper to generate random passwords that contain numbers, letters, and symbols. Password Keeper is designed to encrypt your passwords to protect them.
User Guide BlackBerry Strictly Confidential • To copy a record, touch and hold a record. Tap Security and backup . • To make a record a favorite, touch and hold a record. Tap • To delete a record, touch and hold a record. Tap . Favorites appear at the top of your password records. . Tip: You can multiselect records that you want to delete by tapping .
User Guide BlackBerry Strictly Confidential Security and backup • To lock Password Keeper manually, tap . • To change when Password Keeper locks automatically, tap . Turn on or turn off any of the Lock switches. Search Password Keeper 1. In the Password Keeper app, tap 2. Enter the title, username, website name, or notes you are searching for. 3. Tap the appropriate password record. . You can add a new record by tapping Add to Password Keeper.
User Guide BlackBerry Strictly Confidential 3. Security and backup Turn off the Allow clipboard copy switch. Hide or show passwords in Password Keeper In the Password Keeper app, do any of the following: • Swipe down from the top of the screen. Tap • In a password field, tap . Turn on or turn off the Show password switch. . Change the criteria for generating passwords When you add a password record, Password Keeper can generate a random password for you. 1.
User Guide BlackBerry Strictly Confidential Legal notice Legal notice ©2015 BlackBerry. All rights reserved. BlackBerry® and related trademarks, names, and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Adobe and Flash are trademarks of Adobe Systems Incorporated. Android, Gmail, and YouTube are trademarks of Google Inc. Apple, iCal, iPhone and Mac are trademarks of Apple Inc. Bluetooth is a trademark of Bluetooth SIG.
User Guide BlackBerry Strictly Confidential Legal notice HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM.
User Guide BlackBerry Strictly Confidential Legal notice separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with BlackBerry. The terms of use of any BlackBerry product or service are set out in a separate license or other agreement with BlackBerry applicable thereto.
