User's Manual
Table Of Contents
- Setup and basics
- New in this release
- Your device at a glance
- What's different about the BlackBerry 10 OS?
- Notification icons
- Menu icons
- Setting up your device
- Using gestures
- Personalizing your device
- Device Switch
- Preparing to switch devices
- Switching from a BlackBerry device
- Switching from a device running BlackBerry Device Software 5 or BlackBerry 6
- Switching from a device running BlackBerry 7
- Using your BlackBerry ID to switch devices
- Switching from a BlackBerry 10 device
- Switching from an iPhone or Android device
- Transfer data using the Device Switch app
- Transfer data to a new device using BlackBerry Link on a computer
- Transfer data using a media card
- Transfer contact info using a SIM card
- Add an email account to your new device
- After you switch devices
- Troubleshooting: Device Switch
- BlackBerry ID
- Phone and voice
- Phone
- Notifications and ringtones
- About notifications
- Edit your notification profiles
- Add notification profiles to your device
- Add a notification profile to your quick settings
- Change your ringtone
- Change the volume of your notifications
- How do I turn off all sounds and ringtones except for calls?
- Customize notifications for a contact
- Customize notifications for an app
- Turn off all alerts
- Change the notification settings for Level 1 alerts
- View and respond to Instant Previews
- About Lock Screen Notifications
- Troubleshooting: Notifications and ringtones
- Voicemail
- BlackBerry Hub and email
- BlackBerry Hub and email
- Staying connected with the BlackBerry Hub
- Setting up and managing accounts
- BlackBerry Hub message list icons
- Viewing and searching messages
- Send email and messages from the BlackBerry Hub
- Managing messages
- Securing your email
- Secure email icons
- Navigating the BlackBerry Hub
- Customizing BlackBerry Hub settings
- Set an out-of-office reply
- Add a signature to an email account
- Change your default email address or calendar
- Download only partial text in email
- Change how messages are displayed in the BlackBerry Hub
- Restrict contacts in the BlackBerry Hub
- Change the order of accounts in the BlackBerry Hub
- Change which messages appear in the BlackBerry Hub
- Sync Microsoft Exchange contact folders
- Change options for text messages
- Change advanced settings for text messages
- Turn off cell broadcast messages
- Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub
- Make a phone call from the BlackBerry Hub
- About public warning messages
- Troubleshooting: BlackBerry Hub
- joyn
- BlackBerry Hub and email
- Media
- Change the media volume
- Supported audio and video file extensions, formats, and codecs
- Troubleshooting: Media
- Camera
- Pictures
- Pictures icons
- Zoom in or out on a picture
- Pan a picture
- Editing pictures
- About automatic stories
- Add a picture to BlackBerry Story Maker
- Hide a picture from view
- View your pictures on a map
- Share a picture
- Take a screen shot of your device
- Organizing your pictures and albums
- Add a picture to the Favorites screen
- Supported picture file extensions
- Music
- Videos
- About BlackBerry Story Maker
- Media sharing
- About FM Radio
- Settings
- Customize your device settings
- Update your device software
- Battery and power
- Connections
- Check which wireless networks your device connects to
- Give your device a nickname
- Wireless connections icons
- Choosing a connection
- Turn on airplane mode
- Mobile network
- Wi-Fi connections
- Bluetooth connections
- Turn on Bluetooth technology
- Pair and connect with a Bluetooth enabled device
- Rename a paired or saved Bluetooth enabled device
- Disconnect from a paired Bluetooth enabled device
- Delete a saved Bluetooth enabled device
- Pairing your device with a car
- Let your car kit use your device's network credentials
- Allowing Bluetooth enabled devices to access your contacts
- Set how Bluetooth enabled devices access your accounts
- Automatically establish a Bluetooth connection when you turn on your device
- Supported Bluetooth profiles and services
- Troubleshooting: Bluetooth
- USB connections
- Mobile Hotspot
- Internet tethering
- Monitor your wireless data usage
- BlackBerry Keyboard and typing
- Show the keyboard
- Typing on the BlackBerry Keyboard
- Change Keyboard, input, or typing settings
- Type faster with automated assistance settings
- Select text using the BlackBerry Keyboard
- Cut, copy, and paste text
- Delete a word
- Selecting word suggestions that appear while you type
- Spell check
- Creating custom text shortcuts
- Clear the learned words list
- Change or delete a text shortcut
- Typing using voice dictation
- Troubleshooting: Keyboard and typing
- Language
- Keyboard input methods
- Screen display
- Accessibility
- What's new in accessibility
- BlackBerry Screen Reader
- Turn on the BlackBerry Screen Reader
- Gestures for the BlackBerry Screen Reader
- Using the BlackBerry Screen Reader with an external keyboard
- Turn on the Dark Screen mode using gestures
- Adjust the volume, speed, and pitch using gestures
- Adjust the text or punctuation verbosity using gestures
- Using audio cues with BlackBerry Screen Reader
- Turn on the Silent on Calls setting using gestures
- Turn on the Keyboard Echo setting using gestures
- Change BlackBerry Screen Reader language using gestures
- Stop the BlackBerry Screen Reader from reading dialog boxes, tips, and notifications
- Customize your accessibility settings
- Turn on Magnify mode
- Turn on the Reverse Contrast feature
- Turn on the Closed Captions setting
- Turn on Hearing Aid mode
- Turn on TTY support
- Media cards and storage
- Using your device with BlackBerry Link
- Applications and features
- Organizing your apps
- About the BlackBerry Assistant
- Calendar
- About the Calendar app
- Subscribe to a public calendar on your device
- View your events
- Find email and files associated with an event
- Create an event in the Calendar app
- Add a task to the Calendar app
- Hide a calendar
- Change or delete an event
- Change the snooze time for a calendar reminder
- Create a follow-up meeting
- Join a conference call from a meeting reminder
- Save conference call details in the Calendar app
- Add WebEx details to an event
- Send an "I will be late" message
- Share a file with meeting participants
- Customizing Calendar app settings
- Troubleshooting: Calendar app
- Contacts
- About the Contacts app
- Adding contacts to the Contacts app
- Contact views
- Changing contacts in the Contacts app
- Create a contact group in the Contacts app
- Add a contact to your favorites
- Contact someone
- Set a custom ring tone for a contact
- Search for a contact
- Filtering contacts
- Sort your contacts in the Contacts app
- Share a contact
- Troubleshooting: Contacts
- Clock
- Android apps
- Maps and GPS
- Browser
- The Smart Tags application explained
- File Manager
- Calculator
- Productivity and work
- Switch between your personal space and work space
- About BlackBerry Balance and your work space
- Lock your work space
- Change your work space password
- Delete your work space
- Does my device have BlackBerry Balance?
- How do I set up BlackBerry Balance?
- What content is in my work space and my personal space?
- Can I use personal apps on my work's network?
- Where is my picture that I just took?
- What happens to my device data if I leave my organization?
- Troubleshooting: Work space and BlackBerry Balance
- BlackBerry Blend
- Remember
- Collecting and organizing tasks, notes, and more with the Remember app
- Adding a folder, task list, or an entry to the Remember app
- Changing a folder, task list, or entry in the Remember app
- Delete a folder, task list, or entry in the Remember app
- Viewing and searching your entries in the Remember app
- Troubleshooting: Remember app
- Security and backup
- Passwords and locking
- BlackBerry Protect
- Security settings
- Password Keeper
- Transfer password records
- Store password records in the cloud
- Manage password records
- Use a password record to log in to a website
- Create a password record by sharing a web address or text
- Change the Password Keeper password
- Lock Password Keeper
- Search Password Keeper
- Create security questions and answers
- Scan passwords for security risks
- Prevent password and username copying
- Hide or show passwords in Password Keeper
- Change the criteria for generating passwords
- Legal notice
Your administrator may require you to set a work space password to protect files, apps, and data associated with your
organization, such as your work email account. Your administrator sets rules to control whether you can use the same
password for both your work space and device.
If you enter your work space password more than the allowed number of times, your work space and the contents within it
are deleted. You can reduce or increase the number of allowed work password attempts in your BlackBerry Balance
settings.
Note: Your administrator might not permit you to change some password lock options for your work space, such as the
password requirement, the timeout duration, and using the same password for your work space and your device.
Network lock and unlock code
To use a SIM card from another service provider, for example, if you’re traveling and want to use a local service provider’s
network, you can request unlock codes (MEP codes) from your current service provider, and change the Phone Network
Lock settings for your SIM card.
If you exceed the number of allowed attempts to enter an unlock code, your SIM card will allow emergency calls only. For
assistance, you can contact your service provider.
SIM card PINs
You can set two different PINs for the SIM card in your device. You can use a SIM card PIN to help to prevent unauthorized
use of your SIM card in another device. For example, if you lose your SIM card and someone tries to use it in another
device, the SIM card can't be used unless the PIN is entered correctly. If you exceed the number of allowed attempts to
enter the SIM card PIN, your SIM card will stop functioning. To unblock your SIM card, contact your wireless service
provider for a PUK code.
A SIM card PIN2 is designed to enable certain phone features like fixed dialing.
To get a SIM card PIN, contact your service provider and turn on SIM card security in your security settings.
Lock or unlock your device
Tip: A quick tap on the Power/Lock key will put your device to sleep. This should help you conserve battery power.
Related information
Lock your work space,263
Lock your screen
By locking the screen, you can help prevent your BlackBerry device from sending accidental messages or pocket dialing.
Locking the screen doesn't turn off notifications for incoming calls or messages.
Press the Power/Lock key on the top of your device.
User Guide
BlackBerry Strictly Confidential
Security and backup
277