User's Manual

Table Of Contents
2.
Tap Image Settings
> Networks and Connections > Mobile Network.
3. If the Mobile Network
switch is off, turn it on.
4. In the Data services while roaming
drop-down list, tap Off or Prompt.
Manage your mobile data settings
1. On the home screen, swipe down from the top of the screen.
2. Tap Data Management
.
3. Change any of the settings on the screen.
Set a monthly data limit notification
You can be notified when you reach your monthly data limit, or when you reach a certain percentage of your monthly data
limit.
1. On the home screen, swipe down from the top of the screen.
2.
Tap Image Settings
> App Manager > Device Monitor.
3.
Tap The more actions icon > Data Usage Settings.
4. In the Mobile Data Limit field, type your monthly data limit in megabytes.
5. Move the Early Data Limit Notification slider to receive an early notification when you are approaching your monthly
data limit.
6. To change when your monthly data usage cycle starts each month, in the Monthly Reset Date drop-down list, tap a
date.
Troubleshooting: Mobile network
I can't connect to the mobile network
Try the following solutions:
Check that airplane mode is off. If airplane mode is on, the option to turn on the mobile network is unavailable. To turn
off airplane mode, on the home screen, swipe down from the top of the screen. Tap Image Settings. Turn off the
Airplane Mode switch.
Check that the connection to the wireless network is on. To check your connection, on the home screen, swipe down
from the top of the screen. Tap Image Settings > Networks and Connections > Mobile Network
. Check that the
Mobile Network switch is on.
Check that your BlackBerry device is connected to your wireless service provider's network. If you switched wireless
networks manually, your device remains connected to that wireless network until you select your wireless service
provider's network again.
If your device uses a SIM card, verify that it is correctly inserted into your device.
If your device normally connects to a CDMA network and your device supports international roaming, check that your
device is in roaming mode and that your SIM card is correctly inserted into your device.
User Guide
BlackBerry Strictly Confidential
Settings
132
STRICTLY CONFIDENTIAL