User Guide F STRICTLY CON BlackBerry Smartphone IDENTIAL
IDENTIAL F STRICTLY CON Published: 2014-08-01 SWD-20140801141825604
F STRICTLY CON Contents Setup and basics........................................................................................................................................... 6 New in this release......................................................................................................................................... 6 Your device at a glance................................................................................................................................
Camera........................................................................................................................................................81 Pictures....................................................................................................................................................... 90 F STRICTLY CON Music.......................................................................................................................................................... 96 Videos..
Calculator.................................................................................................................................................. 227 F STRICTLY CON Productivity and work.................................................................................................................................229 Switch between your personal space and work space.................................................................................
User Guide BlackBerry Strictly Confidential Setup and basics Setup and basics F STRICTLY CON New in this release Introducing BlackBerry 10 OS BlackBerry 10 OS is designed to help you stay productive and do more with your BlackBerry device. This release introduces exciting new features, such as BlackBerry Blend and BlackBerry Assistant.
User Guide BlackBerry Strictly Confidential Setup and basics Things you can do with the BlackBerry Assistant,176 F STRICTLY CON Android app support The default Apps icon Get apps and games designed for Android smartphones and install them on your BlackBerry device with the Amazon Appstore! Your device uses BlackBerry Guardian to check the integrity of the Android apps you download to your device.
User Guide BlackBerry Strictly Confidential Setup and basics F STRICTLY CON With a single tap, BlackBerry Hub Instant Actions let you quickly sort and manage messages in the list view of the BlackBerry Hub! From the BlackBerry Hub, you can also file sent email messages, set how frequently an IMAP account syncs with your BlackBerry device, download and save all the attachments in an email message with a single tap, delete the text of the original email when you reply, and automatically save a draft versio
User Guide BlackBerry Strictly Confidential Setup and basics Create a folder or task list in the Remember app,236 Add tags to an entry,237 F STRICTLY CON Camera The Camera icon The Camera app lets you snap a picture, record a video, and switch between the front and back cameras from the main screen. You can even take a picture while recording a video! By default, the Camera app detects the conditions of the scene you want to take a picture or video of, and suggests the settings to use.
User Guide BlackBerry Strictly Confidential Setup and basics F STRICTLY CON The Pictures app is more closely integrated with the BlackBerry Story Maker app. You can quickly send pictures to BlackBerry Story Maker to create a story or add to an existing story. By default, the BlackBerry Story Maker app creates automatic stories that appear across the top of your picture collections. You can turn off automatic story creation from the Pictures app.
User Guide BlackBerry Strictly Confidential Setup and basics To help you track your data usage, on the Device Monitor screen you can see the total amount of data used by your BlackBerry device, including data usage while roaming, and the total amount of data used by the apps on your device. You can also specify limits and set notifications that display on the device to help you monitor the amount of data you use.
User Guide BlackBerry Strictly Confidential Setup and basics F STRICTLY CON Your device at a glance What's different about the BlackBerry 10 OS? If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it different from other BlackBerry devices. Find information about the home screen, menus, settings, messages, notifications, and apps. Learn where to find your phone number and PIN and find out how to cut, copy, and paste text.
User Guide BlackBerry Strictly Confidential Setup and basics Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen. Tap Image Settings. F STRICTLY CON BlackBerry device showing a directional arrow starting from above the top of the screen and moving downward. Shows the gesture to see the settings and help. BlackBerry device showing two directional arrows starting from above the top of the screen and moving downward.
User Guide BlackBerry Strictly Confidential Setup and basics F STRICTLY CON Where are my apps? Some of the apps that you used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World storefront, you can check if your old apps are available for download on the My World screen or find new apps. How do I edit or move text? There is no trackpad or trackball on your BlackBerry 10 device.
User Guide BlackBerry Strictly Confidential • • Setup and basics To move the cursor to another spot, drag the circle. To move the cursor one character at a time, tap the top, bottom, left or right of the circle. F STRICTLY CON Tip: Make sure that you place your finger on the outer part of the circle so that you can still see the cursor. Screen showing the cursor inserted between two characters.
User Guide BlackBerry Strictly Confidential Setup and basics In a message, note, or task, you can type myver followed by a space, to see your device model and the BlackBerry 10 OS version it is running. This feature might not be supported by your input language. F STRICTLY CON How do I search? If you want to find something on your BlackBerry device, such as a message, a song, or an app, or if you want to search the Internet, you can say or type your search in the BlackBerry Assistant.
User Guide BlackBerry Strictly Confidential Setup and basics Description The notification message icon Notification messages from apps and services such as BlackBerry World F STRICTLY CON Icon Menu icons Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it.
User Guide BlackBerry Strictly Confidential Setup and basics F STRICTLY CON Insert the SIM card Depending on your service provider and where you purchased your BlackBerry device, the SIM card might already be inserted. 1. Locate the SIM tray on the left side of the device. 2. Push the tip of the tool provided in the box that your device came in, or a paper clip, into the hole to release the tray. 3. Pull out the tray. 4.
User Guide BlackBerry Strictly Confidential Setup and basics F STRICTLY CON Using gestures Take a moment to find out how to navigate your BlackBerry device using touch screen gestures. You can also learn gestures to help you do things more quickly and extend battery life. Move around the home screen To become familiar with the home screen, try using the following gestures. 1. To get back to the home screen at any time, swipe up from the bottom of the screen.
User Guide BlackBerry Strictly Confidential Setup and basics F STRICTLY CON Show the menus You can find features, options, and help by exploring the menus. Do any of the following: • To see more actions that you can perform in an app, tap The more actions icon or The more tabs icon . BlackBerry device showing a tap on the More icon in the lower-right corner of the screen. Shows the gesture to see more actions.
User Guide BlackBerry Strictly Confidential Setup and basics F STRICTLY CON Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook. On the slider, drag the slider handle. BlackBerry device showing a directional arrow moving to the right. Shows the gesture to progress through a file. Select items Do any of the following: • To select an item, simply tap it.
User Guide BlackBerry Strictly Confidential Setup and basics F STRICTLY CON Advanced interactions If you’re looking for ways to do things more quickly or to extend battery life, consider using the following gestures: • • • Lift to wake gesture Flip to mute gesture Flip to save power gesture Lift to wake If you turn on this feature and pick up your device from a flat surface, your BlackBerry device wakes up automatically.
User Guide BlackBerry Strictly Confidential Setup and basics F STRICTLY CON Personalizing your device Learn how to personalize your device and make it uniquely yours. For example, you can change settings, download apps, change your ring tone, and set your wallpaper.
User Guide BlackBerry Strictly Confidential • • Setup and basics F STRICTLY CON Complete all of the instructions in the Setup app that opens the first time that your BlackBerry 10 device starts after you insert the battery. If you have information saved to your SIM card, such as contact information, save the data to the storage space on your previous device or your media card before you begin to switch devices.
User Guide BlackBerry Strictly Confidential Transfer method Setup and basics Data transferred • • • Phone history Fonts Tasks and memos BBM contacts BlackBerry Browser bookmarks and folders Alarm and clock settings Text messages (SMS and MMS) Password Keeper entries • Contact info F STRICTLY CON • • • • • Requirements SIM card • • SIM card Previous device must be running BlackBerry 10 or later Back up your device data Using a computer and BlackBerry Link, you can back up and restore most of t
User Guide BlackBerry Strictly Confidential • • • Setup and basics Use BlackBerry Link on your computer Download and use the Device Switch app Add email accounts to your new device F STRICTLY CON Switching from a device running BlackBerry 7 If you're transferring data from a BlackBerry device running a version of BlackBerry 7, the following data transfer methods are available to you.
User Guide BlackBerry Strictly Confidential Setup and basics Note: Only data saved locally on your device storage space is transferred. Any data that is wirelessly backed up or synchronized with an online account isn't transferred to your new device. Also, any information saved to your media card isn't transferred when you use the Device Switch app.
User Guide BlackBerry Strictly Confidential Setup and basics 4. When the backup is complete, remove the media card from your previous device and insert it into your BlackBerry 10 device. 5. On your BlackBerry 10 device, on the home screen, tap The Setup icon > Device Switch . F STRICTLY CON 6. Complete the instructions on the screen. Transfer contact info using a SIM card 1. On your previous device, tap Contacts. 2. Swipe down from the top of the screen. 3. Tap The Settings icon . 4.
User Guide BlackBerry Strictly Confidential Setup and basics F STRICTLY CON After you switch devices After you finish switching to your new BlackBerry 10 device, consider doing the following: • • • • If you have a media card, move it from your previous device to your new device. Wipe your previous device to delete all of your data. Download apps from the BlackBerry World storefront. Explore the Help app on your new device and discover tips and tricks.
User Guide BlackBerry Strictly Confidential Setup and basics Devices running BlackBerry 10 OS On your previous device, swipe down from the top of the screen. F STRICTLY CON 1. 2. Tap Image Settings. 3. Tap Security and Privacy > Security Wipe. 4. Type blackberry. 5. Tap Delete Data. If you're planning to give away or recycle your device, remember to also remove your SIM card and media card.
User Guide BlackBerry Strictly Confidential • Check that your work email accounts have been set up. For a Microsoft Exchange ActiveSync email account on a BlackBerry Enterprise Server, contact your administrator for the information required to activate the account. Look for memos and tasks in the BlackBerry Remember app. Transfer apps by downloading them from the BlackBerry World storefront.
User Guide BlackBerry Strictly Confidential Setup and basics If you didn't confirm the email address that you use as your BlackBerry ID username when you created your BlackBerry ID, you can receive a new confirmation email message. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > BlackBerry ID. 3. Tap Confirm. An email message is sent to the email address that you use as your BlackBerry ID. 4. Open the email message and follow the instructions on the screen.
User Guide BlackBerry Strictly Confidential Setup and basics Click Third Party Applications > BlackBerry ID. • Click Device > BlackBerry ID. • Click BlackBerry ID. F STRICTLY CON • How do I reset my lost or forgotten BlackBerry ID password? You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you.
User Guide BlackBerry Strictly Confidential Phone and voice Phone and voice F STRICTLY CON Phone While on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making another call. You can also open the dial pad, make notes while on a call, and move a call to BBM Video. Phone icons Incoming calls Icon Description Incoming call slider showing To answer a call, touch and hold the circle and slide your finger to the left.
User Guide BlackBerry Strictly Confidential Phone and voice Icon Description The call notes icon Take notes during a call F STRICTLY CON The add calls icon Start a conference call The dial pad icon Show the dial pad The merge calls icon Merge calls to start a conference call The split calls icon Split a conference call into multiple calls the BBM Video icon Move a call to BBM Video Making and receiving calls Make a call 1. In the Phone app, tap The dialpad icon . 2. Dial a number. 3.
User Guide BlackBerry Strictly Confidential Phone and voice • To answer a call, touch and hold the circle in the middle of the screen and slide your finger to the left. Release your finger when the circle covers The answer icon . F STRICTLY CON • To decline a call, touch and hold the circle in the middle of the screen and slide your finger to the right. Release your finger when the circle covers The decline icon .
User Guide BlackBerry Strictly Confidential Phone and voice Automatically answer or end a call using a case or holster In the Phone app, swipe down from the top of the screen. 2. Tap Settings > Holster. 3. Do any of the following: F STRICTLY CON 1. • Turn on the Answer a Call by Removing Device From Holster switch. • Turn on the End Call by Putting Device Back in Holster switch. Automatically answer a call when a Bluetooth headset is connected 1.
User Guide BlackBerry Strictly Confidential Phone and voice Answer a second call while already on a call F STRICTLY CON 1. If you're using the call waiting feature, when you receive a call while already on a call, you can do one of the following: • To put the first call on hold and answer the second call, tap Hold Current Call. Touch and hold the circle in the middle of the screen and slide your finger to the left. Release your finger when the circle covers The answer icon .
User Guide BlackBerry Strictly Confidential Phone and voice 2. Touch and hold a contact or phone number. 3. Tap The Add to Speed Dial icon . F STRICTLY CON Add a contact to your keyboard speed dial list 1. In the Phone app, swipe down from the top of the screen. 2. Tap The Settings icon > Keypress Speed Dial. 3. Press the key on your keyboard that you want to associate with the contact. 4. Tap the contact that you want to associate with the key on your keyboard.
User Guide BlackBerry Strictly Confidential Phone and voice F STRICTLY CON Call waiting, call forwarding, and call blocking Block calls When you block calls, you can block all incoming or all outgoing calls, and all incoming or all outgoing calls when roaming. Contact your wireless service provider for more info on blocking specific phone numbers. Depending on your wireless service provider, this feature might not be supported. 1. In the Phone app, swipe down from the top of the screen. 2.
User Guide BlackBerry Strictly Confidential Phone and voice In the Phone app, swipe down from the top of the screen. 2. Tap the Settings icon > Priority Calling. 3. Turn on the Use Priority Calling switch. F STRICTLY CON 1. To choose your phone line when you make a call, on the Calls screen, tap the Select Line drop-down list. To use a specific phone line, tap a phone line. To automatically use your mobile line when you're connected to a mobile network, tap Use the Priority Line.
User Guide BlackBerry Strictly Confidential • Phone and voice To change the default area code, in the Area Code field, type an area code. Tap any of the drop-down lists to change other smart dialing options. F STRICTLY CON Limit the phone numbers that you can call When you set up and use fixed dialing numbers, you can only make calls and send text messages to the phone numbers that you added to the fixed dialing numbers list.
User Guide BlackBerry Strictly Confidential Phone and voice F STRICTLY CON Troubleshooting: Phone I can’t put a call on hold to answer an incoming call While on a call, if you answer an incoming call from a different app, your first call might be disconnected instead of being put on hold. For example, while on a phone call, if you answer an incoming BBM Voice call, your current phone call ends. A message appears on your device to notify you that answering another call will end your current call.
User Guide BlackBerry Strictly Confidential Phone and voice F STRICTLY CON How do I turn off all sounds and ring tones except for calls? 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Notifications. 3. In the Mode drop-down list, tap Phone Calls Only. Tip: You can turn on the ring tone for calls while your BlackBerry device is in bedside mode. In the Clock app, swipe down from the top of the screen. Tap The Settings icon .
User Guide BlackBerry Strictly Confidential Phone and voice 3. At the bottom of the Notifications screen, tap Applications. 4. Tap an application. Change the Sound, Tone, Vibrate, LED, or Instant Previews settings. 6. Tap The Back icon until the Notifications screen appears. F STRICTLY CON 5. Turn off all notifications and ring tones 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Notifications. 3. In the Mode drop-down list, tap All Alerts Off.
User Guide BlackBerry Strictly Confidential Phone and voice Turn off Instant Previews F STRICTLY CON By default, the Instant Previews feature is turned on. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Notifications. 3. Turn off the Instant Previews switch. Tip: For some apps, you can change your notification settings to only display the priority messages in an app as Instant Previews. On the Notifications settings screen, tap an application.
User Guide BlackBerry Strictly Confidential 2. Phone and voice To view the Lock Screen Notifications, tap the notification icon. Tip: To collapse the Lock Screen Notifications view so that only the notification icons are visible, swipe left or tap an icon. F STRICTLY CON Set your screen to turn on for new notifications You can set your BlackBerry device to turn on when you receive notifications. 1. On the home screen, swipe down from the top of the screen. 2.
User Guide BlackBerry Strictly Confidential Phone and voice My device doesn't display Lock Screen Notifications F STRICTLY CON If BlackBerry Balance is set up on your BlackBerry device, messages sent to accounts that are associated with your work space won't be displayed as Lock Screen Notifications when your work space is locked.
User Guide BlackBerry Strictly Confidential 2. Phone and voice Tap The play icon . F STRICTLY CON Forward a visual voicemail message 1. In the BlackBerry Hub or Phone app, touch and hold a voicemail message. 2. Tap The share icon . Save a visual voicemail message Your service provider's voicemail system might automatically delete messages after a certain period of time. If you don't want a message to get automatically deleted, you can save it to your device. 1.
User Guide BlackBerry Strictly Confidential Phone and voice In the Phone app, swipe down from the top of the screen. 2. Tap Settings > Voice Mail . 3. Clear the International Roaming check box. F STRICTLY CON 1. Deactivate visual voicemail on your device If you deactivate your visual voicemail service on your BlackBerry device, you must contact your wireless service provider to reactivate it. Depending on your wireless service provider, this feature might not be supported. 1.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email BlackBerry Hub and email F STRICTLY CON BlackBerry Hub and email The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages, or BBM chats all in the same place.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email F STRICTLY CON Keyboard shortcuts: BlackBerry Hub In the list of messages Action Shortcut Compose a message Press C Search the BlackBerry Hub Press S Go to the next unread message in the list Press U Move to the top of your list of messages and notifications Press T Move to the bottom of your list of messages and notifications Press B In a message Action Shortcut Reply to a message Press R Reply all to a message Press
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Add an email account On the Add Account screen, tap Email, Calendar and Contacts. 2. Enter the email address. 3. Tap Next. 4. Enter the password for the account. 5. Tap Next. 6. Change any additional settings (for example, the types of content to sync with your device). 7. Tap Done. F STRICTLY CON 1. Add a social networking or Evernote account You can add a Facebook, Twitter, LinkedIn, or Evernote account to your device.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Setting up work accounts F STRICTLY CON Add a work account supported by BlackBerry Enterprise Service 10 If your organization uses BlackBerry Enterprise Service 10, you can add your work account to your device and take advantage of features like BlackBerry Balance.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Add an IBM Notes Traveler email account F STRICTLY CON Make sure you know the following from your administrator or email service provider: • • Your username and work network password Server address When you add an IBM Notes Traveler email account, the messages, calendar events, contacts, tasks, and notes associated with the account are synced with your BlackBerry device. 1.
User Guide BlackBerry Strictly Confidential • • BlackBerry Hub and email The email address associated with the account The server address for the account F STRICTLY CON You can add a CalDAV or CardDAV account to sync calendar events or contacts, respectively. 1. In the Add Account screen, tap The Advanced icon > CalDAV or CardDAV. 2. Enter the account information. 3. Tap Done.
User Guide BlackBerry Strictly Confidential • If you're trying to add a work account supported by BlackBerry Enterprise Service 10, make sure that you have an activation password from your administrator. If you're trying to add an email account supported by Microsoft Exchange ActiveSync, contact your administrator or email service provider to find out if you need to change any settings for the account.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email F STRICTLY CON Viewing and searching messages You can view all of your messages and notifications in the Hub view in the BlackBerry Hub. Or, you can view messages for a specific account type or message type. You can search for a specific message, or customize your view so that you see only the messages and notifications that are important to you.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Leave the Search field empty. Tap The Advanced Search icon . 3. Tap Priority, Unread, Flagged, Received, or Attachment. 4. Tap The Advanced Search icon again. F STRICTLY CON 2. To see all of your messages again, tap Cancel at the top of the screen. Tip: You can also find your flagged messages in BlackBerry Remember, in the Flagged Messages task list (for work accounts) or the Unfiled task list (for personal accounts).
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email 1. In the BlackBerry Hub, tap The More icon > The Settings icon > Priority Hub. 2. Turn off the Sender has the Same Last Name as Me or Message Sent with High Importance switch. F STRICTLY CON Create a priority rule You can create a rule so that messages that are sent from specific accounts, or with a specific subject, or with other specific criteria are sent to your BlackBerry Priority Hub.
User Guide BlackBerry Strictly Confidential • BlackBerry Hub and email To download all the attachments in a message, tap The Download All icon . Tap an attachment to view, share, or save a downloaded file. F STRICTLY CON Sort attachments You can sort attachments by date, sender, name, type (for example, by pictures and documents), or account. 1. In the list view in the BlackBerry Hub, tap The Attachments icon . 2. Tap The More icon > The Sort icon . 3.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Reply to or forward an email F STRICTLY CON In an email, do one of the following: • To reply to the email, tap The Reply icon . • To reply to all recipients of the email, tap The Reply All icon . • To forward the email, tap The Forward icon . Tip: When you reply to an email, you have the option to delete the text in the original message. Tap The More icon > The Delete Original Text icon .
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email 1. In an email, tap The More icon . 2. Tap The Plain Text icon . F STRICTLY CON Change text formatting in an email Bold, italicize, and underline text; create ordered and bulleted lists; and change the font size and colors. 1. While composing a message, tap The Format icon . 2. Use the formatting toolbar to apply formatting to your text. Forward a text message 1. In the BlackBerry Hub, touch and hold a text message. 2.
User Guide BlackBerry Strictly Confidential 3. BlackBerry Hub and email Tap a folder. F STRICTLY CON Add, rename, or delete an email folder In the BlackBerry Hub, tap the drop-down list at the top of the screen. • To add a folder, touch and hold the folder that you want to use as the parent folder. Tap Add Folder . Type a name for the folder. Tap OK. • To rename a folder, touch and hold the folder. Tap Rename Folder . Type a new name for the folder. Tap OK.
User Guide BlackBerry Strictly Confidential 2. BlackBerry Hub and email Do any of the following: • To delete a message, tap The Delete icon . F STRICTLY CON • To file a message, tap The File icon , and choose a folder. • To flag a message, tap The Flag icon . • To mark a message as read, tap The Unread Email icon . • To reply to a text message or a BBM message, tap The Reply icon .
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email F STRICTLY CON Securing your email You can digitally sign or encrypt messages if you use a work email account that supports S/MIME-protected messages or IBM Notes email encryption on your BlackBerry device. Digitally signing or encrypting messages adds another level of security to email messages that you send from your device.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email If necessary, tap the S/MIME tab. 8. Turn on the S/MIME switch. 9. Under Signing Certificate, in the drop-down list, tap the certificate that you imported. F STRICTLY CON 7. 10. Under Encryption Certificate, in the drop-down list, tap the certificate that you imported. Turn on IBM Notes email encryption A work account that supports IBM Notes email encryption must be added to your device. 1.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email F STRICTLY CON Secure email icons Icon Description The Digitally Signed icon The email is digitally signed. The Encrypted Email icon The email is encrypted. The Filed Signed Message icon A message in the folder is digitally signed. The Filed Encrypted Message icon A message in the folder is encrypted. The Verified Digital Signature icon The digital signature was successfully verified.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email 1. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications. 2. Slide your finger to the right to peek at the BlackBerry Hub. To fully open the BlackBerry Hub, continue sliding your finger to the right. • To return to what you were doing, slide your finger back to the left and down.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email F STRICTLY CON BlackBerry device showing an arrow moving down toward the bottom of the screen. Shows the gesture for peeking at your calendar events from within the BlackBerry Hub. Create a meeting from an email When you create a meeting or event from an email, your BlackBerry device populates the invitation with the subject line from the email, and the recipients of the email become the invitees. 1.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email In the BlackBerry Hub, tap The More icon > The Settings icon > Email Accounts. 2. Tap an email account. 3. Turn on the Send Automatic Replies switch. 4. Do any of the following: F STRICTLY CON 1. • To send out-of-office replies inside your organization, enter a message in the Reply with field.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email • To view messages as conversation threads instead of single messages, in the Display Style drop-down list, tap Conversation. • To stop showing filed messages that have been read, turn off the Show Read Filed Emails switch. F STRICTLY CON • To stop showing sent messages, turn off the Show Sent Emails switch.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email Change which messages appear in the BlackBerry Hub F STRICTLY CON You can choose to hide messages for some accounts, so they don't appear in the Hub Tab in the BlackBerry Hub. Calendar and contact syncing aren't impacted by these settings. 1. In the BlackBerry Hub, tap The More icon > The Settings icon > Hub Management. 2. Tap an account. 3. In the Show in list, tap Show in Hub Only, Show in Separate Account Only or Show in Both.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email F STRICTLY CON Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub 1. In the BlackBerry Hub, tap The Hub icon . 2. Tap Facebook, Twitter, or LinkedIn. 3. Tap The Status icon . 4. Type your status. 5. Tap Post, Tweet, or Send. Make a phone call from the BlackBerry Hub 1. Tap The Hub icon > Calls. 2. Tap The Dial Pad icon .
User Guide BlackBerry Strictly Confidential • BlackBerry Hub and email F STRICTLY CON If you recently changed an account password, make sure that you update the password in the Accounts settings on your BlackBerry device. On the home screen, swipe down from the top of the screen. Tap The Settings icon > Accounts. Tap an account. Make your changes. Tap Save. Check your network connection settings to make sure that your device is connected to a Wi-Fi or mobile network.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email F STRICTLY CON BBM With BBM, you can chat and share in real-time with your BBM contacts, and know when someone has read your message. Type, talk, or post. You decide the best way to communicate with people in BBM. For more information, see the BBM User Guide. Facebook You can use the Facebook for BlackBerry devices app to stay connected with your friends.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email F STRICTLY CON About joyn Do you have friends and contacts who aren't using a BlackBerry 10 device? If so, you can chat, call, send pictures, and share videos with these contacts using joyn. If your wireless service provider supports joyn, within the Contacts app or the Phone app, the icon appears beside contacts who are using joyn, so that you can easily find other users.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email F STRICTLY CON Call a joyn contact 1. In the Phone app, tap The Contacts icon . 2. Tap The joyn icon beside the contact you want to call. 3. If you have multiple phone numbers for a joyn contact, tap the number that you want to call. Tip: During the call, tap The joyn icon to start a chat or a video share, or share a file.
User Guide BlackBerry Strictly Confidential BlackBerry Hub and email F STRICTLY CON Turn on joyn while roaming Check with your wireless service provider to find out what roaming fees or charges might apply. If you're travelling, you can keep using joyn while roaming. 1. In the BlackBerry Hub, tap The more actions icon > The Settings icon . 2. Tap joyn. 3. Set the Enable joyn While Roaming switch to On.
User Guide BlackBerry Strictly Confidential Media Media F STRICTLY CON Change the media volume When music is playing, do any of the following: • To increase the volume, press the Volume Up key on the right side of your BlackBerry device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the Mute key on the right side of your device. To turn off mute, press the Mute key again.
User Guide BlackBerry Strictly Confidential Media File extension Supported video codec(s) Supported audio codec(s) MPEG H.263, H.264, MPEG-4 AAC, MPEG-3, PCM F STRICTLY CON WMV WMV 9 WMA AAC — AAC AMR — AMR FLAC — FLAC, Vorbis M4A — AAC MIDI — MIDI MKA — AAC, MP3, PCM MP3 — MPEG-3 OGG — FLAC, Vorbis QCP — QCELP SPMID — SP-MIDI WAV — PCM, GSM WMA — WMA 9, WMA 10 For information about media file extensions, formats, and codecs for your device, visit www.
User Guide BlackBerry Strictly Confidential Media F STRICTLY CON You can use the Camera on your device to take high-quality pictures and videos, and to capture that perfect moment, even in adverse conditions. Time Shift mode makes it easy to take group pictures where everyone looks their best, and you can take panoramic pictures and capture the whole vista in one shot.
User Guide BlackBerry Strictly Confidential Media Tip: You can turn on grid lines to help you center items in your picture or to make sure your picture is straight. To turn on grid lines, in the Camera app, tap The More Actions icon > Settings. Turn on the Display Grid Lines switch. F STRICTLY CON Turn on autofocus lock You can use the autofocus lock on your BlackBerry device to take multiple pictures and videos without having to wait for the focus to adjust between takes.
User Guide BlackBerry Strictly Confidential Media • To delete the picture or video, slide you finger to the right onto The Delete icon . When you reach the icon, remove your finger and tap Cancel or Delete. F STRICTLY CON • To share the picture or video, slide your finger to the right onto The Share icon . When you reach the icon, remove your finger and tap Cancel or select a method of sharing. Record a video 1. In the Camera app, tap The Video Camera icon . 2.
User Guide BlackBerry Strictly Confidential Media F STRICTLY CON Take a picture while recording a video Using the Camera on your BlackBerry device, you can capture a still picture while recording a video at the same time. You can take as many pictures as you like, without interrupting the video. Now you can capture the same event in two ways! 1. In the Camera app, tap The Video Camera icon . 2. While the video is recording, tap The Camera icon .
User Guide BlackBerry Strictly Confidential Media Tip: The Time Shift icon ( Image ) appears on the thumbnails of the pictures taken with Time Shift mode that you saved to edit later. In the Pictures app, on the Date screen, tap a Time Shift picture. 2. Tap The Edit icon . 3. Drag the slider at the bottom of the screen back and forth until you find the best picture. 4. Tap a recognized face. 5. Use the dial to browse the available expressions. F STRICTLY CON 1. 6. Tap anywhere on the screen.
User Guide BlackBerry Strictly Confidential Icon Media Description F STRICTLY CON This mode is available for the camera. Time Shift mode allows you to take a bunch of pictures at once so that you can pick the best one of the set. The Panorama mode icon Panorama This mode is available for the camera. Panorama mode works well for vistas and seamlessly combines multiple images into one photo. The Turned Off Timer icon Timer This mode is available for the camera.
User Guide BlackBerry Strictly Confidential Media Turn off the Auto Suggest feature F STRICTLY CON The Auto Suggest feature on your BlackBerry device analyzes the conditions present when you're taking a picture and suggests the scene or mode best suited to those conditions. The Auto Suggest feature is designed to help you select the right scene or mode to take great pictures. By default, the Auto Suggest feature is turned on, but to stop receiving suggestions, you can turn the feature off. 1.
User Guide BlackBerry Strictly Confidential Media Geotag your pictures F STRICTLY CON When you geotag the pictures you take with your BlackBerry device, you add your GPS location to your pictures. Adding this information allows your device to generate automatic stories that are organized by the location where you took the pictures. Note: The GPS information used to generate automatic stories isn't shared with anyone else. 1. In the Camera app, tap The More Actions icon > Settings. 2.
User Guide BlackBerry Strictly Confidential • Media In the File Manager app, browse to your media card. Check if there are any other files called Camera. Delete or move any other files called Camera to a different folder. F STRICTLY CON I can't take a panoramic picture that isn't blurry Try any of the following: • If your panoramic pictures are turning out blurry, try slowing down when you pan your BlackBerry device from one side to the other.
User Guide BlackBerry Strictly Confidential • Media To zoom in or out manually, slide your fingers together or apart. F STRICTLY CON Pan a picture 1. Zoom in on a picture. 2. Drag your finger around the screen. Editing pictures Use the picture editor to turn a picture into a masterpiece! The picture editor offers many tools to enhance your pictures, as well as adding unique touches to make your pictures stand out from the rest.
User Guide BlackBerry Strictly Confidential Media • To discard your changes, tap The More Actions icon > The Restore icon . F STRICTLY CON Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time. Add a filter to a picture Use the filters in the picture editor to add a fun finishing touch to your pictures. You can add filters such as antique, sepia, 60s, cartoon, sketch, and more. 1.
User Guide BlackBerry Strictly Confidential Media Change the settings for automatic stories F STRICTLY CON You can change the settings to improve the automatic stories that your BlackBerry device generates. Turning on geotagging and adding your home address helps your device group pictures and videos together in a logical way. For example, when you turn on geotagging, your device can generate stories based on where pictures and videos were taken. 1.
User Guide BlackBerry Strictly Confidential Tap an existing story. • Tap Create New Story. If necessary, edit the story. F STRICTLY CON 4. • Media Tip: You can add multiple pictures to a story at the same time by tapping The More Actions icon > The Select Items icon . Tap the pictures that you want to use. Tap The Use in Story Maker icon . Share a picture You can use the Pictures app on your BlackBerry device to capture your special moments and share them with friends and family.
User Guide BlackBerry Strictly Confidential Media Tap The New Album icon . 4. In the Location drop-down list, tap the location that you want to save the album to. 5. If necessary, in the Enter album name field, enter a name for the album. 6. Tap Move. F STRICTLY CON 3. Set how pictures are organized in albums 1. In the Pictures app, swipe down from the top of the screen. Tap The Settings icon . 2. In the Sort items in Albums drop-down list, tap Oldest To Newest or Newest To Oldest.
User Guide BlackBerry Strictly Confidential Media F STRICTLY CON Add a picture to the Favorites screen Add pictures to the Favorites screen so that you can quickly access them. Pictures added to the Favorites screen are also used in the automatic stories that your BlackBerry device generates. 1. In the Pictures app, touch and hold a picture. 2. Tap Add to Favorites icon .
User Guide BlackBerry Strictly Confidential Media Icon Description The All Songs icon View all of your music, organized alphabetically. F STRICTLY CON The Playlists icon View all of your playlists, including playlists generated by your BlackBerry device. These automatic playlists include the music you last played, recently added music, and music organized by year and decade. The Favorites icon View all of the songs that you have added to the Favorites screen.
User Guide BlackBerry Strictly Confidential Media View your music F STRICTLY CON 1. In the Music app, tap a song, an album, or a playlist. 2. If the music player controls aren't visible on the screen, tap the screen. 3. To see your music list, tap the screen. 4. To view the album details for any of the songs listed, touch and hold a song. Tap The View Album icon .
User Guide BlackBerry Strictly Confidential Media • To add music to the playlist, tap The Add icon . Beside the song, artist, or album that you want to add, tap The Add icon . • To delete a song from the playlist, beside the song that you want to delete, tap The Minus icon . F STRICTLY CON • 3. To change the song order in the playlist, drag the song to where you want it to go in the playlist. Tap The Save icon . Add a song to the Favorites screen 1. In the Music app, touch and hold a song. 2.
User Guide BlackBerry Strictly Confidential Media In the Music app, tap a song. 2. Tap The More Actions icon > The Audio icon . 3. Tap an audio option. F STRICTLY CON 1. View song properties In the Music app, you can view the properties for a song, including the file type, size, location, and more. In the Music app, when a song is playing, tap The More Actions icon > The Properties icon .
User Guide BlackBerry Strictly Confidential Media F STRICTLY CON Videos You can use the Videos app on your BlackBerry device to play, edit, organize, and display your videos. Videos icons Icon Description The Date icon View all of your videos organized by the date that they were recorded. The Library icon View your videos organized into albums. The Favorites icon View all of the videos that you added to the Favorites screen.
User Guide BlackBerry Strictly Confidential 4. Media When you're done rotating your video, do one of the following: • To save your changes, tap Save. F STRICTLY CON • To discard your changes, tap The More Actions icon > The Restore icon . Change the length of a video 1. In the Videos app, touch and hold the video that you want to change. 2. Tap The Edit icon > The Length icon . 3. Touch and hold the paddle icons and slide your finger until your video is the length that you want.
User Guide BlackBerry Strictly Confidential Media • To discard your changes, tap The More Actions icon > The Restore icon . F STRICTLY CON Add filters to a video You can use the video editor on your BlackBerry device to add filters to your video to change the appearance. Some options include black and white, vintage, and aged filters. 1. In the Videos app, touch and hold the video that you want to change. 2. Tap The Edit icon > The Filters icon . 3. Tap a filter. 4.
User Guide BlackBerry Strictly Confidential Media 1. In the Videos app, touch and hold a video. 2. Tap The Move icon . Tap The New Album icon . In the Location drop-down list, tap the location that you want to save the album to. 5. If necessary, in the Enter album name field, enter a name for the album. 6. Tap Move. F STRICTLY CON 3. 4. Move a video to a different album 1. In the Videos app, touch and hold the video that you want to move. 2. Tap The Move icon . 3.
User Guide BlackBerry Strictly Confidential Media 1. When a video is playing, tap the screen. 2. Tap The More Actions icon > The Repeat icon . F STRICTLY CON To turn off the repeat feature, when a video is playing, tap the screen. Tap The More Actions icon > The Disable Repeat icon . Turn on the equalizer in videos You can use the equalizer feature in the Videos app to improve the sound quality of your videos based on preset conditions. Options include bass, treble, airplane, and more.
User Guide BlackBerry Strictly Confidential Media F STRICTLY CON Editing stories in BlackBerry Story Maker You can edit your stories using options such as themes, reordering media, changing titles, and more. There is no limit to the number of times that you can change a story. Add to or delete media from an existing story 1. In BlackBerry Story Maker, tap a story. 2. While the story is playing, tap the screen. 3. Tap The Change Media icon .
User Guide BlackBerry Strictly Confidential Media Change the music or titles in a story F STRICTLY CON 1. In BlackBerry Story Maker, tap a story. 2. While the story is playing, tap the screen. 3. Do one of the following: • To change the music, tap The More Actions icon > The Change Music icon . • To change the titles, tap The More Actions icon > The Rename icon . 4. When you're done making your changes, tap Done. Change the theme in a story 1. In BlackBerry Story Maker, tap a story. 2.
User Guide BlackBerry Strictly Confidential 2. Media Tap The Settings icon . To change the resolution that stories are saved in, turn on or turn off the Save in 1080p Resolution switch. • To change the location where stories are saved to, turn on or turn off the Save to Media Card switch. F STRICTLY CON • Change your story settings 1. In BlackBerry Story Maker, tap a story. 2. While the story is playing, tap the screen. 3. Tap The More Actions menu > The Story Settings icon . 4.
User Guide BlackBerry Strictly Confidential Media F STRICTLY CON Play or view your media file on a DLNA Certified device Your DLNA Certified device must be a Digital Media Renderer. You can wirelessly play or view media files saved on your BlackBerry device on supported DLNA Certified devices, such as computers, TVs, or other home entertainment equipment. Pictures and videos can also be viewed on supported HDMI displays and Wi-Fi CERTIFIED Miracast devices.
User Guide BlackBerry Strictly Confidential Media F STRICTLY CON About FM Radio You can use the FM Radio in the Music app on your BlackBerry device to tune in to frequencies that broadcast FM stations and listen to all of your favorite FM stations. To use the radio, connect your headphones to your device. Your headphones work as the radio antenna. The FM Radio might not be available to you, depending on your service provider and the rules set by your administrator.
User Guide BlackBerry Strictly Confidential Media Note: If you close the Music app while listening to the radio, the radio stops playing. F STRICTLY CON Add a radio station to your Favorites To mark a radio station as a favorite, do one of the following: • When a station is playing, beside the station numbers, tap Add to Favorites . • On the FM Radio screen, under Local Stations, touch and hold a station. Tap Add to Favorites .
User Guide BlackBerry Strictly Confidential Media Press The enter key . Go to the previous button or text entry field in the Edit Profile screen Press The shift key and The delete key . F STRICTLY CON Go to the next button or text entry field in the Edit Profile screen Change your Games profile When you create your profile, the Games app fills in the required information with information from your BBM profile. Changing your profile information in the Games app doesn't affect your BBM profile.
User Guide BlackBerry Strictly Confidential 2. Media Tap The BlackBerry World icon > Download. F STRICTLY CON Add a game to your favorites After you discover a game you love, you can mark it as a favorite for quick access. 1. In the Games app, on the home screen, tap The action menu icon > The manage favorites icon . 2. Tap The favorite icon next to a game. To remove a game from your favorites, tap The 'unfavorite' icon .
User Guide BlackBerry Strictly Confidential Media F STRICTLY CON Troubleshooting: Games Only my friends can see my profile By default, your public profile is set to Off and only your friends can see your profile. You can change this setting to allow anyone to view your profile. 1. To edit your profile, tap on your display picture. 2. Set the Public profile switch to On.
User Guide BlackBerry Strictly Confidential Settings Settings F STRICTLY CON Customize your device settings Your BlackBerry device is designed to provide you with extensive customization and control. You can take it out of the box and get started, and you can tailor and optimize your device to your needs. Get acquainted with all the options and discover more about what your device can do. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings.
User Guide BlackBerry Strictly Confidential Item Settings Description Airplane Mode F STRICTLY CON The Connections icon Networks and Connections The Notifications icon Notifications The Main Volume icon Main Volume The Accounts icon Accounts The Quick Settings icon Quick Settings The Display icon Display Language and Input The BlackBerry Assistant icon BlackBerry Assistant The Device Connections icon Device Connections 116 • Get quick access to airplane mode to turn off all your connecti
User Guide BlackBerry Strictly Confidential Settings Item Description • F STRICTLY CON Set up remote access to a computer for sharing documents and synchronizing media. . The BlackBerry Balance icon BlackBerry Balance (if available) The BlackBerry ID icon Create or change a work space password. Delete only your work space and data from your device and leave your personal data intact.
User Guide BlackBerry Strictly Confidential Settings Item Description F STRICTLY CON identification, file sharing, Wi-Fi sharing, and password protection for sharing files. The Location Services icon • Location Services • Choose whether apps can use your location information. Clear recent searches that you entered in the Maps application. Add payment accounts and set preferred payment methods.
User Guide BlackBerry Strictly Confidential Settings You can also update your device software using BlackBerry Link. For more information, see the Help documentation for BlackBerry Link. F STRICTLY CON Turn on automatic updates for your device software When a software update for your BlackBerry device is available and your device is connected to a Wi-Fi network, software updates are automatically downloaded and installed on your device.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Turn off your device Press and hold the Power/Lock key on the top of your BlackBerry device. BlackBerry device showing the Power/Lock key on the top of the device. Put your device in standby mode When you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks. Wireless connections and clock alarms aren't affected. Press the Power/Lock key on the top of your device.
User Guide BlackBerry Strictly Confidential Settings Keeping your battery charged F STRICTLY CON Your BlackBerry device uses a lithium-ion battery. To maximize your use of this type of battery, when possible, do the following: • • • • • Avoid using your device while it's charging to help it charge faster. Charge your device often, even when the battery charge isn't low. Avoid charging, using, or storing your device in extremely hot or cold places, such as on a vehicle dashboard.
User Guide BlackBerry Strictly Confidential 2. Settings Tap Image Settings > App Manager > Device Monitor. F STRICTLY CON Tip: To quickly check the percentage of battery power remaining, from the bottom of the screen, slide your finger up to the middle of the screen. The battery percentage appears in the upper-left corner of the screen.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON LED and battery notifications A solid red LED can indicate that your BlackBerry device is turning on or restarting. A flashing yellow LED can indicate that the battery power level is low and your device is charging. A solid green LED can indicate that your device is plugged into a charger and that charging is complete. How can I extend battery life? Battery life varies depending on how you use your BlackBerry device.
User Guide BlackBerry Strictly Confidential Settings Connections settings icon Turn off connections F STRICTLY CON If your device is out of a wireless coverage area, you can turn off the connection so that your device doesn't search for a network signal continuously. You can also help extend battery life by deleting saved Wi-Fi networks that you no longer use. Do any of the following: • • To turn off a connection, on the home screen, swipe down from the top of the screen.
User Guide BlackBerry Strictly Confidential Settings Device and battery disposal F STRICTLY CON Image of a household waste bin that is crossed out. Please recycle your BlackBerry device and battery in accordance with your local regulations. Do not dispose of either your device or battery in a fire. Your device or battery should not be placed in household waste bins. For information about returning your device to BlackBerry for recycling and safe disposal, from a browser on your computer visit www.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Check which wireless networks your device connects to Your BlackBerry device won't necessarily connect to every type of network that's listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan.
User Guide BlackBerry Strictly Confidential Settings icon Image of HSDPA no data icon Image of GPRS no data icon Image of EDGE no data icon You have no mobile network coverage. Image of GSM roaming icon Image of CDMA roaming icon Your device is roaming. Extra charges might apply. Image of BlackBerry icon You are connected to the BlackBerry Infrastructure. Image of Wi-Fi signal strength icon The number of solid waves indicates the strength of the WiFi signal.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Choosing a connection Your BlackBerry device is capable of a wide range of connections, to increase what you can do with your device and how it interacts with other devices. Take a look at the list of connections to learn about the different types of connections, some tips for when to use each connection, and maybe learn a few things you didn't know you could do.
User Guide BlackBerry Strictly Confidential Settings Bluetooth technology F STRICTLY CON Bluetooth wireless technology allows you to create a direct connection between your BlackBerry device and another Bluetooth enabled device.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Turn on airplane mode In some places, such as on an airplane or in a hospital, you need to turn off all the connections on your BlackBerry device. Airplane mode lets you quickly turn off your connections and, when you're done using airplane mode, turning off airplane mode restores the connections that were previously turned on. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings. 3.
User Guide BlackBerry Strictly Confidential 5. Settings Complete the fields. If you don't have the required information, contact your service provider. To reset the default APN settings, tap The Reset Defaults icon . F STRICTLY CON Connect to your VPN automatically You can set your BlackBerry device to automatically connect to a virtual private network (VPN) whenever you have mobile network coverage. 1. On the home screen, swipe down from the top of the screen. 2.
User Guide BlackBerry Strictly Confidential Settings Tap Image Settings > Networks and Connections > Mobile Network. 3. If the Mobile Network switch is off, turn it on. 4. In the Data services while roaming drop-down list, tap Off or Prompt. F STRICTLY CON 2. Manage your mobile data settings 1. On the home screen, swipe down from the top of the screen. 2. Tap Data Management. 3. Change any of the settings on the screen.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Wi-Fi connections A Wi-Fi network connection is one way to get data services on your BlackBerry device, but unlike using the mobile network, using Wi-Fi doesn't add charges to your data plan. Your device is designed to try to use saved Wi-Fi networks before it tries to use the mobile network for basic data functions such as using the Internet or downloading apps.
User Guide BlackBerry Strictly Confidential Settings more quickly, you can prioritize a Wi-Fi network by moving it higher in the list, so that your device tries to connect to it before other saved Wi-Fi networks. F STRICTLY CON 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Networks and Connections > Wi-Fi. 3. Tap The Saved List icon . 4. Tap The Rearrange icon . 5. Touch and hold the network profile that you want to move, and drag it up or down the list.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON The settings that are available for each Wi-Fi network depend on the type of network you're connecting to.
User Guide BlackBerry Strictly Confidential Settings If the network spans multiple access points, set whether your device should remain connected when you move from one access point to another. F STRICTLY CON Connect to another device using Wi-Fi Direct On the BlackBerry device that you want to connect to, on the Wi-Fi settings screen, the Wi-Fi Direct tab must be selected. To connect to another type of Wi-Fi CERTIFIED device, view the documentation for that device.
User Guide BlackBerry Strictly Confidential Settings A VPN profile contains the information that you need to log in to your organization's network over a VPN or Wi-Fi connection. You might have one or more VPN profiles on your BlackBerry device, depending on the options that your administrator sets for you.
User Guide BlackBerry Strictly Confidential • Settings F STRICTLY CON If you use the Press WPS button on Router setting in Wi-Fi Protected Setup, check that the Wi-Fi router uses Wi-Fi Protected Setup, and that it is set to send its profile. Verify that another device is not also attempting to connect at the same time, and that not more than one Wi-Fi router within range is set to send its profile. For more information, see the information that came with your router.
User Guide BlackBerry Strictly Confidential Settings The user of the device connecting to your mobile hotspot must know the name of your mobile hotspot and the password you set during the setup process. F STRICTLY CON Find your Mobile Hotspot mode settings You set most of the settings for your mobile hotspot the first time you turn on Mobile Hotspot mode. You can change these settings later when you aren't in an active mobile hotspot session. 1.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Internet tethering Internet tethering allows you to share your BlackBerry device's connection to the mobile network with one other device, such as a laptop or tablet, so that you can access the Internet on your other device anywhere that your BlackBerry device can connect to the mobile network.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Bluetooth connections Bluetooth wireless technology allows you to create a direct connection between your BlackBerry device and another Bluetooth enabled device. Bluetooth connections are commonly used for actions such as playing the music on your BlackBerry device through a separate speaker or making calls on a headset. Turn on Bluetooth technology 1. On the home screen, swipe down from the top of the screen. 2.
User Guide BlackBerry Strictly Confidential Settings Your devices are now ready to share and communicate over the Bluetooth connection. Depending on the device you paired with, your devices are either connected or ready to connect when you initiate a Bluetooth related action such as sharing a file. F STRICTLY CON Write your Bluetooth pairing infomation to an NFC tag To write your Bluetooth pairing information to an NFC tag, NFC must be turned on.
User Guide BlackBerry Strictly Confidential Settings Tap Image Settings > Networks and Connections > Bluetooth. 3. Tap and hold a device. 4. Tap The Delete icon . F STRICTLY CON 2. Pairing your device with a car The My Car feature lets you connect your BlackBerry device with your car using Bluetooth technology. When your car and your device are connected, your device might display a customized home screen and lock screen.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Automatically establish a Bluetooth connection when you turn on your device You might like to keep your BlackBerry device always connected to a Bluetooth enabled device, such as a headset. You can set your BlackBerry device so that whenever you turn on your BlackBerry device it automatically reconnects to the last Bluetooth enabled device that it was connected to. 1. On the home screen, swipe down from the top of the screen. 2.
User Guide BlackBerry Strictly Confidential Settings Profile Description F STRICTLY CON This profile can also help you read, delete, browse, compose, and send messages. Object Push Profile (OPP) This profile allows you to send files, such as pictures, contacts, or events, to a Bluetooth enabled device. Personal Area Networking - User/Network Access Point (PAN - U/NAP) This profile allows you to use your BlackBerry device as a modem when it's connected to a Bluetooth enabled computer.
User Guide BlackBerry Strictly Confidential Settings If the Bluetooth enabled device uses a battery, connect the device to a power source and then try again. Depending on the device, if the battery power level is too low the device might still operate but be unable to pair. • If Mobile Hotspot mode is on, verify that you're trying to connect to a Bluetooth enabled device that uses the Handsfree, Serial Port, or Personal Area Network profiles.
User Guide BlackBerry Strictly Confidential Settings Turn on NFC F STRICTLY CON The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Networks and Connections > NFC. 3. Turn on the NFC Connectivity switch.
User Guide BlackBerry Strictly Confidential Settings You can access and save files on an external storage drive by using the File Manager app. You can also connect to external USB devices, such as a keyboard, mouse, or gamepad. Insert the micro USB on-the-go to USB 2.0 adapter into the USB port on your device. 2. Connect the adapter to an external USB device. F STRICTLY CON 1. Connect your device to an HDMI display 1. Using an HDMI cable, connect your BlackBerry device to an HDMI display. 2.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Type faster with automated assistance settings You can change your typing settings to help you type faster on your BlackBerry Keyboard. Keyboard feedback provides an audible indication of your typing progress or when a misspelled word is corrected. A different tone is used for the Shift icon , Delete , and @123 keys to differentiate these keys from alphabetical keys.
User Guide BlackBerry Strictly Confidential Settings 3. Do one of the following: 4. To paste the text, touch and hold the location where you want to paste the text and then release your finger. Tap Paste . • F STRICTLY CON Selecting word suggestions that appear while you type Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it.
User Guide BlackBerry Strictly Confidential Settings Edit your personal dictionary F STRICTLY CON When you use spell check you can add words that are marked as incorrect to a custom dictionary on your BlackBerry device so that spell check recognizes them as being correct. The words that you add to your personal dictionary can be edited at any time. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Language and Input > Spell Check > Edit Personal Dictionary.
User Guide BlackBerry Strictly Confidential Settings Note: As you continue to type, the learned word list is regenerated unless you set the Learn New Words switch to Off on the Prediction and Correction screen. F STRICTLY CON Change or delete a text shortcut 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Language and Input > Prediction and Correction > Word Substitution. 3. In the Substitution List section, tap a word substitution entry.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Change your device's regional settings 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Language and Input. 3. In the Region drop-down list, tap the region that you want to use to set your device's date format, default currency, and number format. Change your input language Your input language is the language in which you type documents, email messages, and text messages.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Keyboard input methods An input method enables you to type words or characters that are not available using the characters on your keyboard layout. In some cases, input methods give you a phonetic approximation of a word based on the keyboard layout you are using. Your device can then suggest a character or diacritic based on the sound you choose.
User Guide BlackBerry Strictly Confidential • • Settings F STRICTLY CON You can type alternate characters in two ways. You can press Shift icon and press a letter. A second method is to press and hold the primary character. Then, select the alternate character from the options. The Arabic language has many diacritics that you can add to characters. To add a diacritic, press the diacritic key on the row of touch screen keys above the keyboard. Then, touch the diacritic you want to add.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Typing in Hebrew The Hebrew keyboard supports the following features: • • Word prediction and flicking word suggestions up onto the screen (if you have this feature turned on). To type a letter from the Latin-based alphabet using a QWERTY keyboard layout, you can press The Shift key and press a letter.
User Guide BlackBerry Strictly Confidential • The Thai language has more characters in the alphabet than there are keys on the keyboard. As a result, there is more than one native character on one key. You can use the keyboard mapping guide that appears with the typing task to determine how to access the second and third characters on each key. Word prediction and flicking word suggestions up onto the screen (if you have this feature turned on).
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Set your wallpaper You can set a picture as your wallpaper. You can also choose a picture to display when your device is locked that is different from your home screen wallpaper. 1. Open a picture. 2. Tap The Set As icon > Wallpaper. You can edit the picture by cropping, adding filters, and more. 3. Tap Done. 4. Select Lock Screen, Home Screen, or Both. 5. Tap OK.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Accessibility Your BlackBerry 10 device uses several well-established accessibility aids for people with disabilities. These aids include magnify mode, hearing aid mode, TTY support, closed captions, text size adjustment, and the BlackBerry Screen Reader.
User Guide BlackBerry Strictly Confidential Settings In the Category drop-down list, tap Network. Make note of the IPv4 address. 4. Tap The Back icon . 5. Tap Storage and Access. 6. Turn on the Access using Wi-Fi switch. 7. Type a storage access password. 8. Tap Identification on Network and make note of the Username. 9. On your computer, do one of the following: F STRICTLY CON 3.
User Guide BlackBerry Strictly Confidential Settings To use a media card larger than 32 GB, you may need to format the media card to FAT32 format. You can use your device to format your media card. F STRICTLY CON Format your media card You can format your media card to help resolve an issue with the media card. When you format your media card, all of your media card data is deleted. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Storage and Access. 3.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Check how much storage space is free You can view the amount of used and free storage space available on your BlackBerry device and your media card. You can also see a breakdown of what types of files are taking up space. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Storage and Access. 3. Tap Device Storage Details or Media Card Details.
User Guide BlackBerry Strictly Confidential Settings Your media card isn't recognized F STRICTLY CON The media card might be in an unreadable format. Consider formatting the media card. CAUTION: Media card data is deleted when you format a media card. Media card is password protected A password is blocking access to the media card and data stored on it. Insert a media card into your BlackBerry device that isn't password protected.
User Guide BlackBerry Strictly Confidential Settings F STRICTLY CON Using your device with BlackBerry Link Use BlackBerry Link to manage your device and allow connections between your device and your computer. You can: • • • • • • • • Allow remote file access, so that your device can access files stored in the libraries on your computer. View and delete files that are stored on your computer from your device. Sync contacts and calendar appointments between your device and your computer.
User Guide BlackBerry Strictly Confidential • • • Settings F STRICTLY CON View and delete files that are stored on your computer from your device. Sync contacts and calendar appointments between your device and your computer. Sync music, pictures, videos, and documents between your device and your computer over a USB connection or a WiFi connection. Back up and restore your device data. Transfer supported settings and data to a new device.
User Guide BlackBerry Strictly Confidential Settings To establish a permanent connection with your computer, on a Windows computer, select the Manage this device with BlackBerry Link option. On a Mac computer, select the Link this device and this computer option. • To establish a one-time connection with your computer, on a Windows computer, select the This is a one-time connection; do not manage this device with BlackBerry Link option.
User Guide BlackBerry Strictly Confidential Settings Connect your device to a wireless network. For example, a Wi-Fi network. 2. On the home screen on your device, swipe down from the top of the screen. 3. Tap Image Settings > Device Connections. 4. Turn on the Allow Connections switch. F STRICTLY CON 1. 5. Tap the computer that you want to access. 6. In the File Manager app, tap The More icon . If BlackBerry Balance is enabled on your device, use the File Manager app in your personal space.
User Guide BlackBerry Strictly Confidential Settings Tip: To access your computer files over the mobile network, turn on the Use Mobile Network switch. To remove a computer from the list, touch and hold a computer. Tap The Delete icon . F STRICTLY CON About backing up device data Using BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You can back up your settings, phone history, fonts, saved searches, messages, organizer data, browser bookmarks, and media files.
User Guide BlackBerry Strictly Confidential Settings Back up your device data F STRICTLY CON You can manually back up the data on your BlackBerry device at any time. By default, BlackBerry Link performs a quick backup of your device, including all data except your media files and applications. If you set backup preferences, BlackBerry Link creates a backup file containing the data you specify 1. On your computer, open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3.
User Guide BlackBerry Strictly Confidential Settings • F STRICTLY CON To restore specific data in a backup file to your device, click a backup file. Clear the Restore all data checkbox. Clear the checkbox beside one or more databases that you don't want to restore. • To restore data from a backup file that is not listed, click Change. Navigate to the .bbb file or .ipd file. Click OK.
User Guide BlackBerry Strictly Confidential Settings CAUTION: You can't stop the process of restoring your device to its default settings after you start it. If you reset your device, the process continues after the device restarts. On your computer, open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Do one of the following: F STRICTLY CON 1. • On a Windows computer, click Back Up & Restore.
User Guide BlackBerry Strictly Confidential Settings I don't see my device in BlackBerry Link F STRICTLY CON On your device, try the following: • • • Swipe down from the top of the screen.Tap Image Settings. In the BlackBerry ID section, verify that you are signed in using the same BlackBerry ID as on your computer. If your device is connected to a mobile network instead of a Wi-Fi network, in the Device Connections section, turn on the Use Mobile Network switch.
User Guide BlackBerry Strictly Confidential • If your device is activated on BlackBerry Enterprise Service 10, verify that you entered the password on your device to unlock your work space. BlackBerry Link can't restore the data to your work space if your work space is locked. If your device is activated on BlackBerry Enterprise Service 10, verify with your administrator that you can restore data to your device.
User Guide BlackBerry Strictly Confidential Applications and features Applications and features F STRICTLY CON Organizing your apps To keep all of your apps organized, you can move apps around on the home screen, create folders for your apps, or delete apps that you no longer use. Leave an app or close an app Instead of closing an app when you're done using it, you can make multitasking easier by minimizing an app.
User Guide BlackBerry Strictly Confidential Applications and features Touch and hold an app icon until all of the icons start to blink. 2. Drag the app icon on top of another app icon that you want to include in the same folder. 3. Type the name of the folder. 4. Tap Create. F STRICTLY CON 1. Move an app icon out of a folder 1. In a folder on the home screen, touch and hold an app icon until all of the icons start to blink. 2. Drag the app icon to the bottom of the screen and release.
User Guide BlackBerry Strictly Confidential Applications and features Delete an app from your home screen F STRICTLY CON 1. On the home screen of your BlackBerry device, touch and hold an app icon until the icons begin to blink. 2. On an app icon, tap the Delete icon . Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can't be deleted, and the delete icon doesn't appear on these app icons. Reinstall an app or game 1.
User Guide BlackBerry Strictly Confidential Applications and features App or Service Tasks The Email icon Email F STRICTLY CON Send an email, reply to an email, and search your email messages. The BBM icon BBM Send a BBM message, reply to a BBM message, and search your BBM messages. The Phone icon Phone Make a call by using a contact name or phone number, and check or return your missed calls.
User Guide BlackBerry Strictly Confidential App or Service Applications and features Tasks F STRICTLY CON Search your music library, play your favorite songs or playlists, and pause, shuffle, or skip songs while they play. The Reminders icon Reminders Create tasks, notes, and reminders in BlackBerry Remember, and search your tasks, notes, and reminders. The Weather icon Weather Check your local forecast, a different city's forecast, and other weather information.
User Guide BlackBerry Strictly Confidential Applications and features Note: The BlackBerry Assistant supports more languages when Full Assistance mode is turned off. F STRICTLY CON Turn off full assistance mode When you turn off Full Assistance mode, you can still use the BlackBerry Assistant to dial phone numbers and search your device. The BlackBerry Assistant supports more languages when Full Assistance mode is turned off. 1. On the home screen, swipe down from the top of the screen. 2.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Calendar The BlackBerry Calendar app on your BlackBerry device combines the calendar info from the email and social networking accounts that you add to your device. The Calendar app presents the info so that you can view all your meetings, appointments, tasks, alarms, and events in one place.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON You can add a public calendar that uses the ICS format to your BlackBerry device so that you can see that calendar in the Calendar app. When the owner of the calendar makes changes to events, the changes are synced to your device. Only the owner can change events in a public calendar.You can also open public calendar links in the BlackBerry Browser or in an email and quickly add them to the calendar in the Calendar app.
User Guide BlackBerry Strictly Confidential Applications and features Tip: In any schedule view (for example, in the day schedule view or in the week schedule view), you can create an event by just tapping a spot on the schedule. Tap the new event block that appears, to change the event. F STRICTLY CON Invite people to an event If your account supports adding participants to events, then you can add participants either when you create the event, or after.
User Guide BlackBerry Strictly Confidential Applications and features Add conference call details to an event F STRICTLY CON When you add conference call details to a meeting or event, participants with BlackBerry devices can use the Join Now feature to join the conference call without dialing the various numbers and conference call bridges.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Create a follow-up meeting When you create a follow-up meeting, the meeting details such as the participants, subject, and notes from the original event are added to the follow-up meeting. Follow-up meetings can be created from past and future calendar events. 1. Open a calendar event. 2. Tap The More icon > The Follow Up icon . 3. Enter the information for the follow-up meeting. 4. Tap Save.
User Guide BlackBerry Strictly Confidential Applications and features 4. On the WebEx Meeting screen, enter your WebEx password. 5. Tap Schedule. F STRICTLY CON WebEx details are added to the notes section of the event. Add WebEx details to an existing event If you're the organizer of a scheduled calendar event, and you are logged in to the Cisco WebEx Meetings app on your BlackBerry device, you can add WebEx details to the existing event.
User Guide BlackBerry Strictly Confidential Applications and features To join a calendar event that includes WebEx details, do one of the following: In a calendar reminder, tap Start WebEx. In a calendar event, on the event screen, tap Start WebEx, or tap The More icon > The Start WebEx icon . F STRICTLY CON • • Send an "I will be late" message If you will be late for a meeting or event, you can quickly send a message to let other participants know. 1.
User Guide BlackBerry Strictly Confidential Applications and features Enable Meeting Mode F STRICTLY CON When you turn on Meeting Mode, your phone notifications are automatically silenced during the meetings you have scheduled in the Calendar app. When meetings end, your notifications automatically return to your normal settings. Note: Meeting Mode only silences phone notifications during meetings that are accepted. Notifications are not silenced during meetings that are free or tentatively accepted. 1.
User Guide BlackBerry Strictly Confidential Applications and features To view week numbers, turn on the Display Week Numbers switch. • To change the date that the year starts on, in the First Week of the Year drop-down lists, tap a date. • To change your daily working hours, in the Working Hours section, in the Start and End drop-down lists, tap a time.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Contacts When you add contacts to the Contacts app on your BlackBerry device, connecting with them is easy. The Contacts app is integrated with the BlackBerry Hub, the BlackBerry Calendar, and other apps, so you can quickly add contacts to relevant messages and events or share your pictures and videos.
User Guide BlackBerry Strictly Confidential Applications and features Copy contacts to and from your SIM card F STRICTLY CON Your SIM card can store contact names and phone numbers. Copying contacts to and from your SIM card allows you to easily transfer contacts from one device to another. When you insert a SIM card into your BlackBerry device, you can view contacts that are stored on the SIM card in your contact list.
User Guide BlackBerry Strictly Confidential Applications and features Import contact card information to your contact list F STRICTLY CON If someone shares a contact card with you (also known as a vCard or .vcf file), you can add that contact information to the contact list on your BlackBerry device. 1. Tap the contact card. 2. Do one of the following: • If the contact card contains one contact only, tap The Save icon . • If the contact card contains multiple contacts, tap Import.
User Guide BlackBerry Strictly Confidential Applications and features • To take a picture with the camera, in the picture area, tap The Add a Picture icon . Tap The Camera icon . Take a picture. If necessary, crop or edit the picture. Tap Done. 2. Tap Save. F STRICTLY CON Change info for a contact 1. In the Contacts app, tap a contact > Edit contact . 2. Make your changes. For additional fields, tap Add Field . 3. Tap Save. Delete a contact 1. Touch and hold a contact. 2. Tap Delete .
User Guide BlackBerry Strictly Confidential Applications and features Add a contact to a contact group F STRICTLY CON 1. In the Contacts app, tap a contact group. 2. Tap The Edit icon > The Add Contacts icon . 3. Select the contacts to add to the group. 4. Tap Done. 5. Tap Save. Remove a contact from a contact group 1. In the Contacts app, tap a contact group. 2. Tap The Edit icon . 3. Beside the contact's name, tap The Clear icon . 4. Tap Save. Rename a contact group 1.
User Guide BlackBerry Strictly Confidential Applications and features Related information Add a contact or number to your speed dial list,38 F STRICTLY CON Set a custom ring tone for a contact 1. In the Contacts app, tap a contact. 2. Tap The Edit icon . 3. At the bottom of the Edit Contact screen, tap Ring Tone and Notifications. 4. Tap a notification type, and make your changes. 5. Tap Back. 6. Tap Save.
User Guide BlackBerry Strictly Confidential Applications and features Hide a set of contacts F STRICTLY CON You can completely remove a type of account from your contact list. For example, if you mainly follow celebrities on Twitter, you might not want to see them in your contact list. 1. In the Contacts app, swipe down from the top of the screen. 2. Tap The Settings icon . 3. In the Show Account in Contact List section, turn off the switch beside the account that you want to remove.
User Guide BlackBerry Strictly Confidential Applications and features My contacts' pictures change sometimes F STRICTLY CON If you added a social networking account to your BlackBerry device and you're using a profile picture as a contact's picture, then the picture changes when your contact changes his or her profile picture. I have duplicate contact entries If you imported contact entries using BlackBerry Link, you might see duplicate entries on your device after syncing your device and computer.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Setting the alarm clock Set an alarm 1. Tap the More Tabs icon > The Alarm Clock icon . 2. At the bottom of the screen, turn on the Alarm switch. 3. Touch and hold the dial outside of the clock face. 4. Slide the dial around the clock face to your desired time. Tip: The dial allows you to set the alarm for five-minute increments.
User Guide BlackBerry Strictly Confidential Applications and features Change your alarm tone F STRICTLY CON 1. Tap the More Tabs icon > The Alarm Clock icon . 2. Tap the Alarm List icon 3. Tap an alarm. 4. Tap Alarm Tone. 5. Select one of the alarm tone options. Tip: To use music you have added or downloaded to your BlackBerry device, tap the Add Music Icon . Set an alarm for multiple days 1. Tap the More Tabs icon > The Alarm Clock icon . 2. Tap the Alarm List icon 3. Tap an alarm. 4.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Timer Set the timer 1. Tap the More Tabs icon > Timer . 2. Touch and hold the dial outside of the clock face. 3. Slide the dial around the clock face to your desired time. 4. Tap The Start icon . Tip: The dial allows you to set the timer in one-minute increments. To set the timer for a specific minute and second, tap the time that appears at the bottom of the screen.
User Guide BlackBerry Strictly Confidential Applications and features Delete a city from the world clock screen F STRICTLY CON 1. Tap the More Tabs icon > World clock . 2. Touch and hold a city. 3. Tap the Delete icon . Turn on bedside mode When bedside mode is turned on, you're not notified of new messages, but any alarms that you have set will sound and your BlackBerry device displays the time, dimly lit. You can also set the option to hear only phone calls when in bedside mode. 1.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON BlackBerry World Find and download your favorite apps and games with BlackBerry World! You can browse featured and top downloaded items, browse items by category, and search by keyword. You can also read and write reviews and recommend apps to others. For more information on BlackBerry World, see the BlackBerry World User Guide.
User Guide BlackBerry Strictly Confidential Applications and features Delete a recent search term F STRICTLY CON 1. On the BlackBerry World storefront home screen, tap Search . 2. Next to a search term, tap The remove icon . Turn on private browsing You can turn on private browsing if you don't want your recent search terms to appear on your Search screen or you don't want your recently viewed items displayed on the My World screen. 1.
User Guide BlackBerry Strictly Confidential Applications and features Cancel a subscription F STRICTLY CON 1. On the BlackBerry World storefront home screen, tap The more tabs icon > My World > My Apps & Games. 2. Tap Subscriptions. 3. Tap an app, a game, or an item. 4. Tap Unsubscribe. Redeem a promo code 1. In BlackBerry World, swipe down from the top of the screen. 2. Tap the Redeem icon . 3. Enter the promo code. 4. Complete the instructions on the screen.
User Guide BlackBerry Strictly Confidential Applications and features If malicious software is discovered in an app or game after it's available, the app or game is removed from BlackBerry World.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Change your Android app installation settings 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > App Manager > Installing Apps. 3. Do any of the following: • To allow the installation of Android apps from sources other than the Amazon Appstore, turn on the Allow Apps from Other Sources to be Installed switch.
User Guide BlackBerry Strictly Confidential Applications and features Description The My Places icon See your Recents, Favorites, and Contacts locations. The Get Route icon Get route directions. The Pin icon View places that you search for or have added to the map. Purple icons are used to identify locations that you have searched for. Blue icons illustrate places that you have added to the map. The Clear Map icon Clear the places that you have pinned and added to the map.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Get directions Verify that location services are turned on and that your BlackBerry device has established a GPS connection. 1. In the Maps app, find a place by doing one of the following: • On the map screen, search for an address or a place using the search field. In the search results, tap a place. • On the map screen, locate a pin that you added to the map. Tap the pin.
User Guide BlackBerry Strictly Confidential Applications and features 1. If you are in the map view or the detail list view, to return to the street-level view, tap the Navigation icon . 2. To turn off voice-guided directions, tap the Mute icon . F STRICTLY CON Change your route preferences You can change your route preferences while viewing or listening to turn-by-turn directions in BlackBerry Maps. You can set your route to avoid toll roads, highways, car-sharing lanes, or ferries.
User Guide BlackBerry Strictly Confidential Applications and features 1. In the Maps app, tap The More Actions icon > The My Places icon . 2. Do one of the following: F STRICTLY CON • Tap The More Actions icon > Add Home. • Tap The More Actions icon > Add Work. View your recent places BlackBerry Maps remembers and organizes the last 100 places that you searched for so that you can quickly access them again. 1. In the Maps app, tap The More Actions menu > The My Places icon . 2. Tap Recents.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Changing settings for Maps Switch between kilometers or miles BlackBerry Maps displays distances using either imperial (feet/yards and miles) or metric (meters and kilometers) measurements, as set in your device settings. 1. In the Maps app, swipe down from the top of the screen. 2. Tap Settings > Units of Measure. 3. Tap Change Device Settings.
User Guide BlackBerry Strictly Confidential Applications and features Change the map language to local F STRICTLY CON In BlackBerry Maps, you can set the map text to display in the language specific to the map or area that you're currently viewing. 1. In the Maps app, swipe down from the top of the screen. 2. Tap The Settings icon > Map Settings. 3. Tap Local.
User Guide BlackBerry Strictly Confidential Applications and features 2. Tap Image Settings > Location Services. 3. Turn on Location-based Ads. F STRICTLY CON Turn on or turn off traffic data If traffic data is turned on, your BlackBerry device sends anonymous GPS location information to provide traffic data to BlackBerry applications. 1. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Location Services. 3. Turn on Traffic Data Collection.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Troubleshooting: Compass I'm not getting an accurate reading from the compass Try the following actions: • • If the compass doesn't point north, move your BlackBerry device away from metal objects, such as magnets or electronics. If you have turned on Location Services and are navigating based on true north, you need the GPS receiver to be able to connect to GPS satellites.
User Guide BlackBerry Strictly Confidential Applications and features Action Shortcut Open your bookmarks Press K F STRICTLY CON Open your history Press H Open your tabs Press W Enter reader mode Press R Refresh a webpage Press L Zoom in Press I Zoom out Press O Go to the top of a webpage Press T Go to the bottom of a webpage Press B Move down the screen Press The Space key Move up the screen Press The Shift key and The Space key Go to a website 1.
User Guide BlackBerry Strictly Confidential Applications and features Search for a term or subject. 4. On the search results page, tap The More icon > The Add Search icon . 5. Tap Add. F STRICTLY CON 3. Remove a search engine 1. Open the BlackBerry Browser and type a search term in the address bar. 2. Tap the search engine icon in the upper-right corner of the screen. 3. Touch and hold a search engine. 4. Tap The Remove icon .
User Guide BlackBerry Strictly Confidential Applications and features View webpages in a reader-friendly format F STRICTLY CON To help you focus on reading articles or other text on a webpage and remove distracting clutter like ads, you can use the reader mode. On a webpage, tap More actions > Reader . Change text size in reader mode Do one of the following: • To increase the text size, tap Increase Text . • To decrease the text size, tap Decrease text .
User Guide BlackBerry Strictly Confidential Applications and features Changing your Browser settings F STRICTLY CON Customize the Browser start screen You can change what you see when your first open the BlackBerry Browser. You can set a specific home page, show thumbnails of the webpages that you visited recently or frequently, or open the webpages that were open in your previous Browser session. 1. In the Browser, tap The More menu > The Settings icon > Display and Actions. 2.
User Guide BlackBerry Strictly Confidential Applications and features Touch and hold a bookmark. 3. Tap Edit Bookmark . 4. Type a new name or web address. F STRICTLY CON 2. Add, rename, or delete a bookmark tag Tags help you categorize your bookmarks so that you can find them more quickly. For example, you might use tags to organize your favorite news-related webpages or blogs. In the BlackBerry Browser, tap The Tabs, Bookmarks, and History icon > The Bookmarks icon .
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Browsing safely To help you browse safely, you can check the certificates for a website, change the security settings, and change permissions for specific websites in the BlackBerry Browser. About website certificates Certificates help verify that a website is legitimate. Websites that require more security, such as banking sites, use certificates to help prove authenticity.
User Guide BlackBerry Strictly Confidential Applications and features Accept Cookies F STRICTLY CON Let websites use cookies to send and receive information between the website and the Browser. Cookies can be helpful because websites can use them to remember information about your preferences and user information, but cookies can pose a privacy risk as well. Clear Cookies and Other Data Clear all of your saved Browser information. Clear History Clear your Browser history.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Scan a QR Code, barcode, or an NFC tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. When you scan a QR Code or barcode by using the Smart Tags app, your device saves the information as a smart tag. When you scan an NFC tag, your device opens the information in the corresponding application type.
User Guide BlackBerry Strictly Confidential Applications and features Use to create a smart tag that, when opened, takes you to a webpage. Smart Triggers F STRICTLY CON Use to create a smart tag that, when written to an NFC tag and then tapped on, can trigger various settings on your device. Wi-Fi Use to create a smart tag that, when written to an NFC tag and then tapped on, connects you to a specified Wi-Fi network.
User Guide BlackBerry Strictly Confidential Applications and features View your favorite smart tags F STRICTLY CON In the Smart Tags app, tap The More Tabs icon > The Favorites icon . Share a smart tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. In the Smart Tags app, touch and hold a tag. • To display the smart tag as a QR Code for another device to scan, tap The show as barcode icon .
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Erase smart tag information from an NFC tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. If the NFC tag isn't locked, you can erase the smart tag information that is stored on it. 1. In the Smart Tags app, tap The More icon > The Erase NFC tag icon Erase NFC tag . 2.
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Managing your files Rename a file or folder File Manager allows you to make changes to file and folder names, such as fixing a typo or word. To rename a file or folder: 1. Touch and hold a file or folder. 2. Tap The Rename icon . Tip: To change a file type, touch and hold a file. Tap The Properties icon > The Edit icon . Add a folder When you open File Manager, a list of pre-defined folders appears.
User Guide BlackBerry Strictly Confidential Applications and features Select multiple files F STRICTLY CON 1. Tap The More icon . 2. Tap The Select icon . 3. Tap the items that you want to select. To deselect an item that you have tapped in error, tap the item again. Transferring files Share files 1. Touch and hold a file. 2. Tap The Share icon . 3. Choose a destination. Tip: To share multiple files, tap The More icon > The Select icon . Tap the files you want to share. Tap the Share icon .
User Guide BlackBerry Strictly Confidential Applications and features F STRICTLY CON Working with zip files Zip files and folders Zip your files to help reduce memory space. You can zip a single file or folder, or zip multiple files or folders. You can also zip all of the files in a particular folder using the Zip All option. Touch and hold a file or folder. • To zip a single file or folder, tap The Zip icon . • To zip multiple files or folders, tap the Select icon .
User Guide BlackBerry Strictly Confidential Applications and features In the Calculator app, tap Converter. 2. Choose a measurement type, the unit to convert from, and the unit to convert to. 3. Enter the value that you want to convert. F STRICTLY CON 1. Calculate a tip When you're at a restaurant, you can use the tip calculator to figure out how much of a tip to leave.
User Guide BlackBerry Strictly Confidential Productivity and work Productivity and work F STRICTLY CON Switch between your personal space and work space When BlackBerry Balance technology is set up on your BlackBerry device, you can quickly switch between your personal space and work space. Tip: To differentiate between your personal space and work space, you can set a different wallpaper for your personal space. 1. From the home screen, to switch between spaces, swipe down from the top of the screen.
User Guide BlackBerry Strictly Confidential Productivity and work you are allowed to download and use at work. If your work space is protected with a password, you must unlock your work space to reveal the details about your work data. F STRICTLY CON You can access both personal data and work data from certain places, such as Search.
User Guide BlackBerry Strictly Confidential Productivity and work CAUTION: Deleting the work space will permanently erase all of the content and files stored within it, such as work files, messages, pictures, and videos. To add a work account back to your device, you will need to contact your adminstrator. On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > BlackBerry Balance > The Delete Work Space icon . 3. Type blackberry. F STRICTLY CON 1.
User Guide BlackBerry Strictly Confidential Productivity and work Description Apps and features These apps and features are available only in your work space and they display work data. • • • F STRICTLY CON BlackBerry Work Drives BlackBerry World – Work BlackBerry Enterprise IM These apps and features are available only in your personal space and they display personal data.
User Guide BlackBerry Strictly Confidential Productivity and work Description Apps and features Calendar Contacts • • • • • • Adobe Reader BlackBerry Maps BlackBerry Browser Documents To Go File Manager Pictures F STRICTLY CON • • These apps and features are available in your work space and personal space. Depending on which space you open an app in, you can access either your work data or personal data. You can open two instances of these apps at the same time.
User Guide BlackBerry Strictly Confidential Productivity and work Your administrator can delete all of your device data, including your personal content. This feature helps to secure your device if your device was lost or stolen.
User Guide BlackBerry Strictly Confidential Productivity and work For more information about using BlackBerry Blend on your computer or tablet, visit www.blackberry.com/ blackberryblend. F STRICTLY CON Turn on mobile network access for BlackBerry Blend BlackBerry Blend works when your device is connected to a Wi-Fi or mobile network , or a computer using a USB cable connection. To turn on the mobile network connection: 1. On your device, on the home screen, swipe down from the top of the screen. 2.
User Guide BlackBerry Strictly Confidential Productivity and work F STRICTLY CON Remember BlackBerry Remember is a productivity app for collecting, managing, and categorizing the information that you want to remember. With the Remember app, you can sort your information as entries in folders or lists, categorize the entries with tags, record voice notes that are related to the entries, and add due dates to entries so that you don't forget to complete a task.
User Guide BlackBerry Strictly Confidential Productivity and work Add an entry to the Remember app F STRICTLY CON When you add an entry to BlackBerry Remember, in most cases you can choose between a note or task. Tasks include a completion checkbox and the option to add a due date or reminder. When you create a new task, it also appears in the Calendar app. If you add an entry to a folder that's synced with one of your accounts, you might not be able to choose whether the entry is a note or task. 1.
User Guide BlackBerry Strictly Confidential 3. Productivity and work Type your tag name. F STRICTLY CON Format the text in an entry Depending on the account that your entry is associated with, you might be able to apply formatting to italicize, bold, or underline text, create lists, or change the text size and color. 1. In the Remember app, tap an entry. 2. In the Additional notes field, tap The Format icon .
User Guide BlackBerry Strictly Confidential Productivity and work F STRICTLY CON Changing a folder, task list, or entry in the Remember app Change an entry 1. In the Remember app, tap an entry. 2. Make your changes. 3. Tap Save. Convert an entry to a note or a task When you change an entry in the Remember app, you can convert its format, for example, from a note to a task. 1. Tap the folder name or, if your entry isn't saved to a folder, tap Unfiled. 2. Tap Task or Note. 3.
User Guide BlackBerry Strictly Confidential Productivity and work F STRICTLY CON Delete a folder, task list, or entry in the Remember app CAUTION: If you delete a folder or task list, the entries inside are also deleted. 1. In the Remember app, touch and hold a folder, task list, or entry. 2. Tap The Delete icon . Viewing and searching your entries in the Remember app There are several ways to sort through or view your entries in the Remember app.
User Guide BlackBerry Strictly Confidential Productivity and work Change the default view in the Remember app F STRICTLY CON You can set the default view so that when you open BlackBerry Remember, you see what's important to you. 1. In a folder or on the Remember folder screen, swipe down from the top of the screen. 2. Tap The Settings icon . 3.
User Guide BlackBerry Strictly Confidential Productivity and work F STRICTLY CON Documents To Go Using Documents To Go, you can create, edit, and format Microsoft Word documents and Microsoft Excel spreadsheets. You can also edit, view, and present Microsoft PowerPoint presentations on your BlackBerry device. For more information on Documents To Go, see the Documents To Go User Guide.
User Guide BlackBerry Strictly Confidential Productivity and work Enterprise IM for Cisco User Guide F STRICTLY CON BlackBerry Bridge Connect your BlackBerry 10 device to a BlackBerry PlayBook tablet to view items on your tablet's larger screen, use your smartphone as a remote control, and more. For more information, see the BlackBerry Bridge User Guide. BlackBerry Travel The BlackBerry Travel app is your personal travel assistant.
User Guide BlackBerry Strictly Confidential Productivity and work F STRICTLY CON Connect to Microsoft OneDrive The Connect to Microsoft OneDrive app provides a cloud storage space to save and store files off your device. With Connect to Microsoft OneDrive, you can: • • • • • Back up your files for safekeeping. Sync files across various devices so your latest information is available at your fingertips. Access files from virtually anywhere. Share your documents, pictures, and videos with others.
User Guide BlackBerry Strictly Confidential Security and backup Security and backup F STRICTLY CON Passwords and locking There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device. If you use your device for work, your organization might already have security settings in place, such as requiring a password to unlock your device.
User Guide BlackBerry Strictly Confidential Security and backup Your administrator may require you to set a work space password to protect files, apps, and data associated with your organization, such as your work email account. You can use the same password for both your work space and device. F STRICTLY CON If you enter your work space password more than the allowed number of times, your work space and the contents within it are deleted.
User Guide BlackBerry Strictly Confidential Security and backup BlackBerry device showing the Power/Lock key on the top of the device. F STRICTLY CON To unlock the screen, swipe up from the bottom of the screen. Lock your device with a password Looking for a simple way to help protect your BlackBerry device data and prevent unauthorized use of your device? You can set a device password so that you can lock your device when it's in open view or not in use. 1.
User Guide BlackBerry Strictly Confidential Security and backup Your device might be network locked which allows your device to make a mobile network connection with only your current service provider. If you plan to travel internationally and you want to use a SIM card from another service provider, you might need to enter an unlock code. F STRICTLY CON Tip: To see the current service provider associated with your device, on the home screen, swipe down from the top of the screen.
User Guide BlackBerry Strictly Confidential Security and backup F STRICTLY CON Display text when your device is locked You can display text on the screen of your BlackBerry device when the device is locked. For example, you can display a favorite quote, emergency contact information, or your own contact information so that if you lose your device, anyone who finds it can contact you. 1. On the home screen, swipe down from the top of the screen. 2.
User Guide BlackBerry Strictly Confidential Security and backup F STRICTLY CON Finding and protecting a lost device After you turn on BlackBerry Protect in your device settings, visit http://protect.blackberry.com and sign in with your BlackBerry ID. On the BlackBerry Protect website, you can view the current location of your device on a map, make it ring (even if it's in silent mode), or display a custom message on your locked device to provide instructions about how to contact you.
User Guide BlackBerry Strictly Confidential Security and backup increase the security of data on your device. And if you need to permanently delete all data from your device, you can wipe it. F STRICTLY CON Setting security permissions for apps BlackBerry 10 OS includes application permissions that are designed to let you control the information and features that an application can access on your BlackBerry device.
User Guide BlackBerry Strictly Confidential Security and backup Tap Image Settings > Security and Privacy > Security Wipe. 3. Type blackberry. 4. Tap Delete Data. When the security wipe is complete, your device is turned off automatically. To turn on your device, press the Power/ Lock key. F STRICTLY CON 2. Tip: If you are planning to give away or recycle your device, remember to also remove your SIM card and media card.
User Guide BlackBerry Strictly Confidential Security and backup 5. In the Wi-Fi or USB section, make note of the IPv4 address. 6. On your computer, navigate to and copy a certificate file. If your computer uses a Windows operating system, in a Run command, type the IP address in the following format: \\xxx.xxx.xxx.xxx. • If your computer uses a Mac operating system, select Go > Connect to Server. Type the IP address in the following format: smb://xxx.xxx.xxx.xxx. F STRICTLY CON • 7.
User Guide BlackBerry Strictly Confidential Security and backup On the home screen, swipe down from the top of the screen. 2. Tap Image Settings > Security and Privacy > Smart Card > Import Certificates. 3. Follow the instructions on the screen. F STRICTLY CON 1. Store your smart card password on your device You can set your BlackBerry device to temporarily store your smart card password, so that you don't have to enter it as often. To clear the cache, lock your device. 1.
User Guide BlackBerry Strictly Confidential Legal notice Legal notice F STRICTLY CON ©2014 BlackBerry. All rights reserved. BlackBerry® and related trademarks, names, and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Adobe and Flash are trademarks of Adobe Systems Incorporated. Android, Gmail, and YouTube are trademarks of Google Inc. Apple, iCal, iPhone and Mac are trademarks of Apple Inc.
User Guide BlackBerry Strictly Confidential Legal notice HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM.
User Guide BlackBerry Strictly Confidential Legal notice separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with BlackBerry. Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry Desktop Software, and/or BlackBerry Device Software.
