User Guide PRIV by BlackBerry smartphone
Published: 2015-09-25 SWD-20150925173735832
Contents Setup and basics........................................................................................................................................... 5 Your device at a glance...................................................................................................................................5 Insert the SIM card.........................................................................................................................................6 Insert a media card............
Keyboard input methods.............................................................................................................................. 36 Applications and features.............................................................................................................................40 Find help for apps........................................................................................................................................ 40 Organizing your home screen......................
User Guide BlackBerry Strictly Confidential Setup and basics Setup and basics Your device at a glance 1. Nano SIM card tray 2. Media card (microSD card) tray 3.
User Guide BlackBerry Strictly Confidential Setup and basics 4. Front camera 5. Volume up 6. Mute 7. Volume down 8. Headset jack 9. Multi-function port (supports USB and video) 10. Power on/off key: Press to lock the screen; press and hold to power on/off; press and hold for 10 seconds to reset Insert the SIM card Your device uses a nano SIM card. If you don't have a SIM card or don't have the right type of SIM card, contact your service provider.
User Guide BlackBerry Strictly Confidential 6. Setup and basics Push the tray back into the slot. Insert a media card If you want more storage for pictures, videos, music, and documents, you can insert a media card (microSD card). 1. Position your device so you can see the back cover and the top of the device. 2. Release the media card tray by pushing the tip of the tool (provided in the box) into the hole on the top-left side of your device.
User Guide BlackBerry Strictly Confidential 3. Setup and basics Pull out the tray completely and set it on a flat surface. 4. Hold the media card so that the metal contacts are facing down and the notch is aligned with the notch in the tray. 5. Put the media card in the tray. 6. Push the tray back into the slot. Move between home screens You can move between your home screens with a gesture on the screen. On the screen, swipe left or right.
User Guide BlackBerry Strictly Confidential Setup and basics • To go back to the previous screen, tap • To go to your home screen, tap . . • To see your recently opened apps and screens, tap . Touch screen gestures Take a moment to learn the common gestures that you can use on the touch screen. Wake up your device Tap the screen twice. Select items Do any of the following: • • To select an item, tap it. If the item can be opened, it opens.
User Guide BlackBerry Strictly Confidential Scroll or move between items Slide your finger to scroll through a list or move between items, such as photos. Check your notifications You can check your latest notifications (for example, email messages and text messages) at any time.
User Guide BlackBerry Strictly Confidential Setup and basics Swipe down from the top of the screen. Tap a notification to open it or pull down to see more notifications. Open Quick Settings You can open Quick Settings to turn on or turn off common settings such as Wi-Fi and airplane mode. Swipe down from the top of the screen once using two fingers, or twice using one finger. Open an app You can open one of three default apps from anywhere on your device.
User Guide BlackBerry Strictly Confidential Setup and basics Use a slider If a slider appears on your screen, you can progress through a file, such as a song or video, or adjust a setting, such as the screen brightness. Drag the slider handle to the right or left. Zoom in to or zoom out from the screen If you want to see something in more detail, such as a photo or part of a map, you can magnify the image. To zoom in, slide two fingers apart.
User Guide BlackBerry Strictly Confidential Setup and basics To zoom out, slide two fingers together. Tip: In some cases, you can tap twice to zoom in or zoom out. Motion gestures You can use motion gestures to do things more quickly or efficiently. To turn motion gestures on or off, swipe down from the top of the screen once using two fingers, or twice using one finger. Tap > Advanced interactions.
User Guide BlackBerry Strictly Confidential Setup and basics Flip to save power If this feature is turned on, when you place your device facedown on a flat surface, your device goes into sleep mode to extend battery life. You still receive notifications for incoming calls, messages, and alarms. To turn this feature on or off, tap the Flip to save power switch. Hold to stay awake If this feature is turned on, the screen stays on longer when you hold your device in your hand.
User Guide BlackBerry Strictly Confidential Setup and basics Apps, widgets, and shortcuts About apps, widgets, and shortcuts When you tap shortcuts. • • • on your home screen, a tray opens where you can access installed apps and widgets and set up The Apps tab includes a complete list of the apps installed on your device, including apps that you download on Google Play™. Widgets are like miniature apps that you can often interact with on the home screen.
User Guide BlackBerry Strictly Confidential Setup and basics Turn on pop-up widgets 1. Tap 2. Select the Pop-up widgets checkbox. > . Open a pop-up widget for an app On the home screen, swipe up or down on an app that has a pop-up widget. Turn off pop-up widgets On the home screen, do one of the following. • To turn off a pop-up widget, swipe up or down on the app icon. In the upper-right corner of the widget, tap Disable Pop-up Widget. • To turn off all pop-up widgets, tap > > .
User Guide BlackBerry Strictly Confidential 2. Setup and basics Slide your finger to the app that you want to open, and then release your finger. Change the apps that you open with a gesture You can change the apps that you open with a gesture. You can even set up a gesture to start an action, such as composing an email. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Tap either the left or right circle. 4.
User Guide BlackBerry Strictly Confidential Phone and voice Phone and voice Phone icons During a call Icon Description Turn on the speakerphone Mute your microphone Put a call on hold Show the dial pad Merge calls to start a conference call Split a conference call into multiple calls Find your own phone number Open the Phone app. Your number appears at the top of the screen. Change your ringtone 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3.
User Guide BlackBerry Strictly Confidential Phone and voice Making calls Make a call 1. In the Phone app, tap 2. Enter the number. 3. Tap . . Call a recent number 1. In the Phone app, tap Recents. 2. Tap a name or number > Call back. Call a contact 1. In the Phone app, tap Contacts. 2. Tap a contact. 3. Tap the number that you want to call. Tip: To send a text message to a contact, beside the number, tap . Speed dial a contact 1. In the Phone app, tap Speed dial. 2.
User Guide BlackBerry Strictly Confidential Phone and voice View your call history You can view past outgoing, incoming, and missed calls on the History screen. 1. In the Phone app, in the upper-right corner of the screen, tap 2. Do any of the following: > Call History. • To see the details of a specific call, tap a contact or phone number, and then tap Details. • To view missed calls, tap Missed. • To clear your call history, tap > Clear call log > OK.
User Guide BlackBerry Strictly Confidential Phone and voice Change your default quick response messages You can create your own quick response messages to replace the available defaults. 1. In the Phone app, in the upper-right corner of the screen, tap 2. Tap Settings > General settings > Quick responses. 3. Tap the quick response you want to change. 4. Type a new message. 5. Tap OK. . To reset to the default quick responses, on the Edit quick responses screen, tap .
User Guide BlackBerry Strictly Confidential Phone and voice • To move the call to your device, tap Handset earpiece. • To move the call to your device speakerphone, tap Speaker. Prevent calls from going to your Bluetooth headset You can disconnect your Bluetooth headset from the Phone app so that calls are sent to your device instead. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap Bluetooth. 3.
User Guide BlackBerry Strictly Confidential 1. In the Contacts app, tap the contact you want to block. 2. Tap 3. Select the All calls to voicemail checkbox. > Phone and voice . Limit the phone numbers that you can call When you set up and use fixed dialing numbers, you can make calls and send SMS or MMS messages only to the phone numbers that you added to the fixed dialing numbers list.
User Guide BlackBerry Strictly Confidential Phone and voice 2. Touch and hold the contact you want to remove. 3. Drag the contact over Remove. Release your finger. Call waiting and call forwarding Turn call waiting on or off Depending on your service provider, this feature might not be supported. 1. In the Phone app, in the upper-right corner of the screen, tap 2. Tap Settings > Call settings > Additional settings. 3. Tap the Call waiting checkbox. .
User Guide BlackBerry Strictly Confidential 3. Phone and voice If you put the first call on hold, to merge both calls and start a conference call, tap . To add more people to the conference call, repeat steps 1 and 2. Make another call while already on a call When you make another call while you're already on a call, your first call is automatically put on hold. 1. While on a call, tap 2. Do any of the following: 3. . • Use the dial pad to enter a number.
User Guide BlackBerry Strictly Confidential Phone and voice Wi-Fi calling Turn on Wi-Fi calling Your device can make and receive calls over Wi-Fi networks, even if you have limited or no mobile network coverage. Depending on your service provider, this feature might not be supported. Contact your service provider for more information. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Turn on the Wi-Fi Calling switch. 4.
User Guide BlackBerry Strictly Confidential Phone and voice 3. Tap Setup. If the Voicemail number field is blank, tap Voicemail number, and then enter your voicemail access number. If you don't have a voicemail access number, contact your service provider. 4. Do any of the following: • To select a notification profile, tap Sound. • To set the voicemail notification to vibrate, select the Vibrate checkbox. After you set up your voicemail, to call your voicemail from the Phone app, touch and hold 1.
User Guide BlackBerry Strictly Confidential Keyboard, language, and typing Keyboard, language, and typing BlackBerry Keyboard and typing Use the BlackBerry Keyboard to communicate with the world. You can type efficiently by creating custom text shortcuts and by using prediction, correction, and spell check. After you set up your keyboard preferences, learn how to cut, copy, and paste text, and delete words. With prediction, you can select word suggestions that appear while you type.
User Guide BlackBerry Strictly Confidential Keyboard, language, and typing Show or hide the touch screen keyboard Do any of the following: • To show the keyboard, close the slider and tap any text entry field. • To hide the keyboard, tap the screen outside of a text entry field. If there is nowhere to tap on the screen, tap . Typing on the BlackBerry Keyboard Learn how to use accented and uppercase letters, symbols, and numbers on your keyboards.
User Guide BlackBerry Strictly Confidential Keyboard, language, and typing Change the settings for keyboard, input, or typing You can personalize your typing experience by changing the BlackBerry Keyboard, input, or typing settings on your device. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap > Language & input.
User Guide BlackBerry Strictly Confidential Keyboard, language, and typing • Move the cursor handle to the beginning of the text that you want to select. Touch and hold the cursor handle to highlight your selection. , and then drag To dismiss the selection, tap anywhere on the screen. Cut, copy, and paste text 1. Select the text that you want to cut or copy. 2. Lift your finger off the screen or slider keyboard. 3. Do one of the following: • To copy the text, tap • To cut the text, tap . .
User Guide BlackBerry Strictly Confidential Keyboard, language, and typing • When you type on the touch screen keyboard, press and hold the Period key > tap 2. 3. . Do any of the following: • Tap the icons under the emojis to switch the emoji category. • Swipe left on the emoji list to see more emojis. Tap an emoji. On the touch screen keyboard, tap to return to the keyboard view. Type using voice dictation You can use voice dictation to type hands-free instead of using your keyboard.
User Guide BlackBerry Strictly Confidential Keyboard, language, and typing Spell check The BlackBerry Keyboard includes a spell check feature. Third-party spell checkers can be installed and used with the keyboard, but for best results, use the BlackBerry Spell Checker. Turn on spell check 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Set the Spell checker switch to On. 4. Select the BlackBerry Spell Checker.
User Guide BlackBerry Strictly Confidential Keyboard, language, and typing Tap an underlined word. • To accept a spelling suggestion, tap the suggested word. • To add the word to your personal dictionary, tap Add to dictionary. Edit your personal dictionary When you use the spell check feature, you can add words that are marked as incorrect to a custom dictionary on your device so that spell check recognizes them as being correct.
User Guide BlackBerry Strictly Confidential Keyboard, language, and typing Add a new text shortcut 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Tap a language for your shortcut or, if you want the shortcut to be available in every installed language, tap For all languages. 4. Tap 5. In the Shortcut field, type the shortcut phrase. For example, bb. 6. In the Target field, type the substitution text for the shortcut.
User Guide BlackBerry Strictly Confidential Keyboard, language, and typing 2. Tap 3. If the Use system language switch is turned on, turn it off. Turn on the switch beside each input language that you want to use. 4. To switch between input languages, while you type, tap > Language & input > Keyboard settings > Input languages. . Tap an input language. Change your display language The language that you selected during the initial setup of your device is your display language.
User Guide BlackBerry Strictly Confidential Keyboard, language, and typing Turn on Chinese and Japanese input methods ™ ™ ™ By default, Google Pinyin Input, Google Zhuyin Input, and Google Japanese Input are available on your device. Check ™ Google Play for other Chinese and Japanese input methods. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Turn on the Google Pinyin Input, Google Zhuyin Input, or Google Japanese Input switches.
User Guide BlackBerry Strictly Confidential Keyboard, language, and typing Typing in Russian The Russian keyboard and language supports word prediction and the flick feature, which allows you to flick word suggestions up onto the screen (if you have this feature turned on). To access more Cyrillic characters on the Russian keyboard layout, you can use one of the following methods: • To type an uppercase character, you can press • Alternate characters are available for A, I, L, N, and Z.
User Guide BlackBerry Strictly Confidential Keyboard, language, and typing 39
User Guide BlackBerry Strictly Confidential Applications and features Applications and features Find help for apps You can learn about apps, such as BlackBerry Hub, Calendar, BlackBerry Camera, DTEK by BlackBerry, and more, at www.help.blackberry.com. Organizing your home screen Move an app, a widget, or a shortcut around 1. Touch and hold an an app, a widget, or a shortcut, and then drag it to a new spot. 2. Release your finger.
User Guide BlackBerry Strictly Confidential Applications and features Organize apps and shortcuts into folders 1. On the home screen, touch and hold an app or a shortcut. 2. Drag the app or shortcut on top of another app or shortcut that you want to include in the same folder. 3. To name the folder, tap the folder. Tap New folder, and then enter a name.
User Guide BlackBerry Strictly Confidential Applications and features Clock Setting the alarm clock Set an alarm 1. In the Clock app, tap • . To set an existing alarm, tap the time shown on the alarm. . • To create a new alarm, tap 2. To adjust the alarm time, tap the hour or minute. Touch and hold the pink dial, and then slide the dial to your desired time. 3. Tap AM or PM. 4. Tap OK. Create or delete an alarm In the Clock app, do one of the following: • To create an alarm, tap > .
User Guide BlackBerry Strictly Confidential Applications and features 3. Select the Repeat checkbox. Days that the alarm is set to go off are indicated by a letter inside a white circle. 4. To add or remove a day, tap its letter. Set the snooze length By default, the alarm snoozes for ten minutes. 1. In the Clock app, tap 2. Slide your finger up or down over the numbers. 3. When the number you want appears between the blue lines, tap OK. > Settings > Snooze length.
User Guide BlackBerry Strictly Confidential Applications and features • To add an extra minute to your running timer, tap • To set another timer, tap • To reset a timer, tap • To delete a timer, tap . . , and then tap . . Set your home time zone 1. In the Clock app, tap 2. Tap Home time zone. 3. Tap a time zone. . Tip: If you would like the clock to update automatically to your current location's time zone when you're traveling, select the Automatic home clock checkbox.
User Guide BlackBerry Strictly Confidential Applications and features Change the clock style To view the clock in either digital or analog format, in the Clock app, tap > Style > Analog or Digital. Hangouts Chat using Hangouts™ Use private and group hangouts to stay connected with your friends and family through pictures, live chats, and video or voice calling. ™ ™ To use the Hangouts app, you must be signed into a Google account.
User Guide BlackBerry Strictly Confidential Applications and features Tip: Depending on your shortcut settings, you can also begin a search when you press the S key on the keyboard. Open apps with a gesture Use Instant Actions Instant Actions are shortcuts that allow you to perform tasks quickly.Type a command in the search field, and the app or item associated with the command is shown in your results. Make a call You can call a contact or dial a phone number right from the search field.
User Guide BlackBerry Strictly Confidential Applications and features Change your search settings If you know the type of file that you're looking for or the category that you want to search, you can specify which categories to include in searches. For example, if you are looking for a song, you can clear all categories except Music. 1. In the BlackBerry Device Search app, tap 2. To choose which categories to include in searches, select or clear the checkboxes. 3. Tap OK.
User Guide BlackBerry Strictly Confidential Applications and features Location services and Google Maps About location services You can turn on location services so that location-based applications and services, like Google Maps™, can find your location. Location-based applications can use GPS technology and other positioning information to provide you with information, such as driving directions. Turn location services on or off 1.
User Guide BlackBerry Strictly Confidential Applications and features Turn Location History on or off ™ Location History is a Google service that creates a private map of where you go with your device, and uses the map to give you useful information, such as commute predictions and more relevant search results. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. If necessary, add your Google™ account. 4.
User Guide BlackBerry Strictly Confidential Applications and features Preloaded keyboard shortcuts Some keys already have short-press shortcuts assigned to them. You can use these shortcuts from the home screen.
User Guide BlackBerry Strictly Confidential Applications and features Tip: You can also assign a shortcut to an unassigned key by pressing the key while the home screen is showing. Turn off short-press keyboard shortcuts By default, when you type on the physical keyboard from the home screen, your device uses short-press keyboard shortcuts. You can change your settings so that typing on the physical keyboard either does nothing or starts a search in the BlackBerry Device Search app. 1.
User Guide BlackBerry Strictly Confidential Applications and features Downloads icons Icon Description Delete a downloaded file Share a downloaded file View downloads as a list or as thumbnails Sort files by name, date, or file size Printing Print from your device You can print webpages, photos, documents, and more from your device using compatible Wi-Fi or Bluetooth enabled printers and printers connected to your computer. 1. In an app, tap 2.
User Guide BlackBerry Strictly Confidential 6. Applications and features Turn on the switch for that service, and then tap OK. Wait for the service to find printers automatically. Tip: Some printer services allow you to add printers manually. Tap instructions. > Add printer, and then follow the service's Add a printer In most cases, after you install a printer service, your device finds your printer automatically. If your device can't find your printer, you might be able to add it manually. 1.
User Guide BlackBerry Strictly Confidential Settings Settings Customize your device settings 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. The Quick Settings menu is displayed to let you access options and settings you might want to interact with regularly, such as Auto-rotate or your network connections. 2. Tap 3. Tap the item that you want to customize. .
User Guide BlackBerry Strictly Confidential Item Settings Description • Switch between black text on a white background and white text on a black background. • • View your service provider name and connection status. Quickly access your data usage information. • Turn all wireless connections on or off. • When displayed, your screen rotates automatically between portrait and landscape mode when you turn your device.
User Guide BlackBerry Strictly Confidential Item Settings Description • Set up connections to Bluetooth enabled devices. • • • See your data usage stats. Adjust or access mobile data settings. Receive a notification when you reach specified data limits. • Customize your device settings for Airplane mode, NFC (if supported), mobile hotspots, and more. • • Adjust the screen brightness and color balance. Set your wallpaper.
User Guide BlackBerry Strictly Confidential Item Apps Users Tap & pay (if available) Settings Description • • • Monitor apps that are using your device memory. View and sort all apps on your device. Select the location for installing apps. • • • Add individual user profiles to your device. Customize the settings for user and guest profiles. Switch between user profiles. • • Add a payment app and choose which app is the default for payments.
User Guide BlackBerry Strictly Confidential Item Settings Description • • • Set up cloud accounts for backing up your data. Turn the option to restore your data automatically on or off. Delete your device data. • Turn the option to share diagnostic and usage data on or off. • Change the time zone, time, and date. • Customize settings, such as magnification, large text, spoken passwords, and more. • • • Set up Google Talkback. Change text-to-speech output options.
User Guide BlackBerry Strictly Confidential 3. Settings Tap a notification to open it. Peek at a notification In the upper-left corner of the screen, touch and hold the notification. Block or prioritize a notification 1. Open a notification. 2. Touch and hold the notification. 3. Tap 4. Turn on the Block or Priority switch. . Dismiss a notification 1. Swipe down from the top of the screen with one finger. 2. Swipe left or right on a notification.
User Guide BlackBerry Strictly Confidential Settings Change your notification sounds You can change the default sound that your device makes when you receive a notification, or you can turn off notification sounds completely. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Do one of the following: 4. > Sound and notification > Default notification ringtone. • To change the default sound, tap a ringtone.
User Guide BlackBerry Strictly Confidential Settings Turn off all sounds and notifications except calls 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Tap When calls and notifications arrive > Allow only priority interruptions. 4. Tap a length of time, and then tap OK. 5. Under Priority Interruptions, turn on the Calls switch, and then turn off all other switches. > Sound & notification > Interruptions.
User Guide BlackBerry Strictly Confidential You can grant some apps access to your notifications. To see these apps, or to turn access on and off, tap notification > Notification access. Tap an app. Select or clear the checkbox. Settings > Sound & Customize lock screen notifications You can customize options so that only the notifications you want to see show up on the screen when your device is locked.
User Guide BlackBerry Strictly Confidential Settings Swiping horizontally to the left or the right within the case window dismisses notifications. Swiping up or down lets you move through the notifications. Using the BlackBerry Smart Flip Case You can interact with your device, even when the cover of the flip case is closed.
User Guide BlackBerry Strictly Confidential Settings View and delete notifications When you receive notifications, such as reminders or messages, you can view them in the case window just as you would on the lock screen. Your priority and most recent notifications appear at the top of the list. 1. If necessary, press the Power on/off key to wake up your device. You can also double-tap the screen in the window if you turn on Wake-up gestures in Display settings. 2.
User Guide BlackBerry Strictly Confidential Settings Access music controls If you close the case when you are playing music, you see information about the song, such as the artist name, in the case window. Do any of the following: • To see more information about the song, scroll up. • Tap a control, such as Pause or Next. Storage space and media cards Using a media card Get more space to store your ringtones, videos, pictures, songs, and more when you insert a microSD card into your device.
User Guide BlackBerry Strictly Confidential • Settings Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. With your device facing downwards, push the tip of the tool (provided with your device) into the hole on the top-left of your device to release the media card tray. If you don't have the tool that came with your device, you can also use a paper clip. 4. Pull out the tray completely and remove the media card. 5. Push the tray back into the slot.
User Guide BlackBerry Strictly Confidential Settings • To delete unnecessary data from your device, such as pictures, videos, audio files, or downloaded files, tap a category, and then tap a file. Tap Delete. • To delete temporary files from your device by clearing your cache, tap Cached data > OK. If you find your device running unusually slow, try any of the following: • • • Close any apps that you aren't using. Delete messages that you don't need.
User Guide BlackBerry Strictly Confidential Icon Settings Description Your device is connected to a VPN. Your device is in airplane mode and all of your wireless network connections are turned off. You can turn on Wi-Fi or Bluetooth technology, but not your connection to the mobile network. There is no SIM card in your device.
User Guide BlackBerry Strictly Confidential Settings Wi-Fi A Wi-Fi network connection is another way to use data services on your device, but, unlike the mobile network, using Wi-Fi doesn't add charges to your data plan. Your device is designed to try to use saved Wi-Fi networks before it connects to the mobile network for basic data functions, such as searching the Internet or downloading apps.
User Guide BlackBerry Strictly Confidential Settings Internet tethering You can use Internet tethering when you have only one device that you want to connect to the Internet through your device's mobile network connection. You can connect the device to your BlackBerry device using a USB cable or, if both devices are Bluetooth enabled, you can use Bluetooth technology instead. Mobile hotspot You can use mobile hotspot mode to connect up to ten devices to your BlackBerry device.
User Guide BlackBerry Strictly Confidential Settings Connect to the mobile network To connect to the mobile network, airplane mode must be turned off. Your device is designed to connect automatically to your service provider's mobile network after you insert your SIM card into your device. If your device doesn’t connect automatically, you can manually select the mobile network. 1. Insert your SIM card into your device. 2.
User Guide BlackBerry Strictly Confidential 5. Tap Settings > Save. To reset the default APN settings, tap > Reset to default. Set a preferred network type 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Tap the type of network you prefer. > More > Cellular networks > Preferred network type.
User Guide BlackBerry Strictly Confidential • Settings To receive a prompt before using data services while roaming, tap Prompt. To turn on data services while roaming, tap On. Change your wireless service plan To change your wireless service plan, you must have a SIM card inserted into your device. Depending on your service provider, you might be able to change the details of your wireless service plan from your device. 1.
User Guide BlackBerry Strictly Confidential Settings Turn on Wi-Fi When you connect to a Wi-Fi network, your device saves the network information. The next time you're within range of the saved Wi-Fi network, if Wi-Fi is turned on, your device connects automatically. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Turn on the switch. > Wi-Fi. To turn off Wi-Fi, turn off the switch.
User Guide BlackBerry Strictly Confidential 8. Settings Tap Save. Connect to a Wi-Fi network using a proxy You can connect to any Wi-Fi network using a proxy. You must be within range of the Wi-Fi network to change the Wi-Fi settings and set up the proxy. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. If necessary, turn on the switch. 4. Tap and hold a network. 5. Tap Modify network. 6. Select the Advanced options checkbox. 7.
User Guide BlackBerry Strictly Confidential Settings Write Wi-Fi connection information to an NFC tag Turn on NFC on your device. By writing Wi-Fi connection information to an NFC tag, you can allow others to connect to a password-protected Wi-Fi network with a simple tap of a device. This is helpful, for example, if you want to let guests use your home Wi-Fi network when they visit.
User Guide BlackBerry Strictly Confidential Settings 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. If necessary, turn on the switch. 4. Tap > Wi-Fi. > Advanced. Advanced Wi-Fi connection settings Setting Description Network notification Turn on this switch to receive a notification when your device is within range of a public Wi-Fi network.
User Guide BlackBerry Strictly Confidential • • • • • • • • • • • Settings Try reconnecting to the Wi-Fi network by turning airplane mode on and off. Check that you are in a Wi-Fi coverage area. If you're trying to connect to a home network, check if other wireless devices are able to connect. If they can’t, you might need to reset your router. If you’re connecting to a work Wi-Fi network or a hotspot, talk to your administrator or an employee at the hotspot.
User Guide BlackBerry Strictly Confidential 2. Tap 3. Turn on the switch. Settings > Bluetooth. When Bluetooth technology is turned on, appears at the top of the screen. To turn off Bluetooth technology, turn off the switch. About pairing and connecting your device with a Bluetooth enabled device Before you can connect your device with another Bluetooth enabled device, you must pair them.
User Guide BlackBerry Strictly Confidential Settings To use Google Voice Search™ when your device is connected to a car kit, you must set up Bluetooth technology for Google Voice Search™. Your device must be paired with and connected to the car kit, and your contacts must be synced with the car kit. For information on how to use the car kit, see the documentation that came with the vehicle.
User Guide BlackBerry Strictly Confidential Settings Change the name of your device for Bluetooth connections Your device has a default Bluetooth name. This name is visible to other Bluetooth enabled devices when you turn on Bluetooth technology on your device and when you are connected to a Bluetooth enabled device. You can change the default name to a different name that is more recognizable. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3.
User Guide BlackBerry Strictly Confidential Settings Disconnect from a Bluetooth enabled device When your device is connected to a Bluetooth enabled device, it automatically disconnects when the device is out of range. You can also manually disconnect your device. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Tap the device that you want to disconnect from. 4. Tap OK. > Bluetooth.
User Guide BlackBerry Strictly Confidential Settings Profile Description Human Interface Device Profile (HID) This profile allows you to connect your device to a Bluetooth enabled device, such as a keyboard or mouse. Human Interface Device over Gatt Profile (HOGP) This profile allows you to connect your device to a Bluetooth Smart device, such as a keyboard or mouse.
User Guide BlackBerry Strictly Confidential Settings I keep losing the connection with my Bluetooth enabled car kit • • Check that your car kit is using the latest software version. For more information about your car kit's software version, see the documentation that came with your car kit. Move your device to another location in your vehicle or turn your device to face another direction.
User Guide BlackBerry Strictly Confidential Settings To use NFC, you simply tap the back of your device to the back of another NFC-enabled device or an NFC tag. Change your NFC settings You can customize the NFC experience on your device by changing your NFC settings. You can set up your device to display a prompt before it receives a file using NFC. You can also set up when your device can complete an NFC card transaction, such as making a payment using a payment app. 1.
User Guide BlackBerry Strictly Confidential Settings Share content using Android™ Beam ™ Make sure both devices are unlocked and support NFC. On your device, make sure Android Beam is turned on. ™ You can use Android Beam to exchange different types of files, including photos, videos, webpages, and other content from your device with another NFC-enabled device. 1. On your device, open a screen that contains something you would like to share, such as a webpage, a YouTube video, or a contact. 2.
User Guide BlackBerry Strictly Confidential Settings 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Tap NFC. 4. Turn off the Turn on NFC switch. > More. Turn off Android™ Beam ™ You can turn off the Android Beam feature and continue to use other NFC features. You can also still receive NFC file ™ transfers. Android Beam turns off automatically when you turn off NFC. 1.
User Guide BlackBerry Strictly Confidential Settings Use Internet tethering to share your mobile network connection If your device has mobile data, you can share its Internet connection with another device, such as a laptop or tablet. You can tether your devices using an appropriate cable or a Bluetooth connection. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Do one of the following: > More > Tethering & mobile hotspot.
User Guide BlackBerry Strictly Confidential Settings Troubleshooting: Tethering and mobile hotspot I can't use Internet tethering • • • Check that your device is connected to the mobile network. Check that your wireless service plan is set up to use Internet tethering. If not, you must change your wireless service plan before you can use Internet tethering. If your wireless service plan supports Internet tethering while roaming, check that data roaming is turned on.
User Guide BlackBerry Strictly Confidential Settings Add a VPN profile You must set a screen lock for your device before you can add a VPN profile. For the network information required to add a virtual private network (VPN) profile to your device, contact your administrator. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Complete the fields on the screen. 4. Tap Save. > More > VPN > .
User Guide BlackBerry Strictly Confidential Settings Turn on Always-on mode for a VPN profile The first time you connect to a virtual private network (VPN), save your username and password. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap > More > VPN. 3. Tap > Always-on VPN. 4. Tap a VPN profile. 5. Tap OK. To turn off Always-on mode, on the VPN screen, tap > Always-on VPN > None > OK.
User Guide BlackBerry Strictly Confidential Settings • To receive a reminder for emergency broadcast messages, tap Alert reminder, and then tap how often you want to receive a reminder. • To stop your device from vibrating when you receive an emergency broadcast message, clear the Vibrate checkbox. • To change the language of your broadcast messages, tap a language. • To use the text-to-speech feature, tap Speak alert message.
User Guide BlackBerry Strictly Confidential Settings 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. If necessary, tap the Cellular tab. 4. If necessary, turn on the Cellular data switch. 5. Drag the line at the top of the graph to set the data amount. > Data usage. Set a data usage limit to turn off data services automatically To set a data limit, your wireless service plan must include data services.
User Guide BlackBerry Strictly Confidential • Settings To group background data and send it at set intervals, turn on the Queue cellular data switch. To let all apps and services on your device send data in the background, tap > Allow background data. To let an app or service send data in the background, turn off the Restrict app background data switch.
User Guide BlackBerry Strictly Confidential Settings Charge your device Before you start using your device, you should charge it because the battery that came with your device isn't fully charged. Charge your device using the charger provided with your device. You can also charge your device using a USB cable connected to a computer, but charging might take longer. CAUTION: Other chargers might not provide adequate power and might damage your device. 1.
User Guide BlackBerry Strictly Confidential Settings You can use the following device models with Qi and Power Matters Alliance (PMA) wireless chargers: • • • PRIV by BlackBerry STV100-1 smartphone PRIV by BlackBerry STV100-2 smartphone PRIV by BlackBerry STV100-5 smartphone Tip: To find your device's model number, swipe down from the top of the screen once using two fingers, or twice using one > About phone.
User Guide BlackBerry Strictly Confidential Settings Turn on Battery saver mode Battery saver mode conserves battery power by limiting features like vibration, location services, and data services. Note: When Battery saver mode is turned on, some applications and messaging services that rely on syncing might not update unless you open them. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap Battery saver.
User Guide BlackBerry Strictly Confidential Settings Turn off connections If your device is out of a wireless coverage area, you can turn off connections so that your device doesn't search for a network signal continuously. You can also help extend battery life by deleting saved Wi-Fi networks that you no longer use. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap . 3.
User Guide BlackBerry Strictly Confidential Settings Device and battery safety You should use only the battery that BlackBerry specifies for use with your particular BlackBerry device model. If you use any other battery, you might invalidate any warranty provided with your device. CAUTION: There is a risk of explosion if the battery is replaced with an incorrect battery type. Do not try to replace your nonremovable battery.
User Guide BlackBerry Strictly Confidential Settings Take a screen shot Press and hold the Volume down key and the Power key at the same time. Your screen shot is saved in the Photos app. Change the screen brightness 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap > Display > Brightness level. 3. Tap and drag the slider back and forth to adjust the brightness.
User Guide BlackBerry Strictly Confidential 2. Tap Settings > Display > Daydream. 3. Turn on the switch. Choose what to display in Daydream™ ™ After you turn on the Daydream feature, you can select which dreams you want to display, such as the clock or pictures, when your device is sleeping. 1. On the Daydream™ screen, tap a dream. 2. If necessary, tap beside a dream to see even more customization options. Your dreams display the next time your device goes to sleep.
User Guide BlackBerry Strictly Confidential Settings Cast your screen ™ Using Chromecast or a Wi-Fi CERTIFIED Miracast device, you can share the screen of your device with a larger display, such as a TV or a boardroom projector. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. If necessary, tap 4. Tap the device that you want to share your screen on. > Display > Cast screen. and select the Enable wireless display checkbox.
User Guide BlackBerry Strictly Confidential • • • • • • • • Settings Voice dictation allows you to dictate text instead of typing. Closed or open captioned multimedia content is available. Personalize your closed caption settings by adjusting character size, color, opacity, or font. Display features, such as color inversion and color correction are applied across all applications. The touch & hold delay feature lets you increase the length of time for touch responses on the screen.
User Guide BlackBerry Strictly Confidential Settings The TTY device that you want to connect to your BlackBerry device must operate at 45.45 bps. If your TTY device is designed for use with a 2.5-mm headset jack, you must use an adapter accessory to connect your TTY device to your device. The adapter end that plugs into the TTY device must be a male three pole mono 2.5-mm headset jack, and the end that plugs into your BlackBerry device must be a male four pole stereo 3.5-mm headset jack. 1.
User Guide BlackBerry Strictly Confidential Settings Guest You can use the guest profile to let someone borrow your device. When someone uses the guest profile, the device creates a separate space where the guest can download apps, take pictures, and use other device features. Apps and data added to your device by the guest are only available from the guest profile. When you or the guest delete the guest profile, the apps and data in the guest profile are permanently deleted from the device.
User Guide BlackBerry Strictly Confidential Settings 4. Tap Set up now. 5. If necessary, to wake up your device, swipe up on the screen. 6. Complete the instructions on the screen. Allow a user to make calls and send text messages You can set whether a guest or user can make or receive calls when they use the guest or a user profile on your device. You can also set whether a user can send or receive text messages (SMS). 1.
User Guide BlackBerry Strictly Confidential 2. Tap > Users > You (). 3. Tap . 4. Update your contact information. 5. Tap Settings . Switch users 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Do one of the following: > Users. • Tap a user. • Tap Guest. Backup and reset About backing up device data With Android™ Backup Service, you can back up your data to your Google™ account.
User Guide BlackBerry Strictly Confidential 3. Settings Turn on the Back up my data switch. Change the Google™ account that you use to back up device data ™ ™ If you have more than one Google account, or if you start using a new Google account, you can change the account that you use to back up your data. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Tap an account.
User Guide BlackBerry Strictly Confidential 3. Settings Tap Factory data reset > Reset phone. Update your device software When a new device software update is available for your device, a notification appears. Updating your device software to the latest version can help your device run well and stay secure. 1. Swipe down from the top of the screen with one finger. 2. Tap the System update notification, and then tap Download.
User Guide BlackBerry Strictly Confidential Security Security Locks, passwords, and protecting your data There are several types of locks, PINs, and security features that you can use to help protect the data on your device. If you use your device for work, your organization might have security rules in place. The organization might require you to enter a password to unlock your device or might prevent you from using the Smart Lock feature.
User Guide BlackBerry Strictly Confidential Security Data encryption By default, data on your device, including your account information, apps, music, pictures, and other downloaded files, is stored in a format that can be read only when your device decrypts the data. If you set up a screen lock and require that it must be entered to turn on your device, your password, PIN, or pattern is used to generate a new encryption key to decrypt your data.
User Guide BlackBerry Strictly Confidential 2. Tap 3. Do one of the following: • Security > Security > Screen lock. To unlock your device with a password, tap Password. • To unlock your device with a numeric PIN, tap PIN. • To unlock your device using a number and picture combination, tap Picture. • To unlock your device by tracing a pattern on the screen, tap Pattern. 4. Set whether the screen lock is required to turn on your device. 5. Complete the instructions on the screen.
User Guide BlackBerry Strictly Confidential Security • To delete your device data automatically after ten unsuccessful attempts to unlock the device, turn on the Automatically wipe switch. • To display owner information on the screen when the device is locked, tap Owner info, and then tap Show owner info on lock screen. If necessary, type the info to display. • To hide your password, PIN, or pattern so that it is not visible when you unlock your screen, turn off the Make passwords visible switch.
User Guide BlackBerry Strictly Confidential Security Turn off Smart Lock 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap > Security > Smart Lock. 3. Enter your screen lock, and then tap Next. 4. Do any of the following: • Tap Trusted devices. Tap a device, and then tap Delete. • Tap Trusted places. Tap a location, and then tap Delete. • Tap Trusted face. Tap Remove trusted face, and then tap Remove. • Tap Trusted voice.
User Guide BlackBerry Strictly Confidential Security Change the PIN for your SIM card 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Tap Change SIM PIN. 4. Enter the current PIN for your SIM card. 5. Enter a new PIN for your SIM card. 6. Enter the new PIN again. 7. Tap OK. > Security > Set up SIM/RUIM card lock. About smart cards Smart cards store certificates and private keys.
User Guide BlackBerry Strictly Confidential Security Troubleshooting: Locks, passwords, and protecting your data How do I reset my screen lock if I forget it? For security reasons, the only way that you can reset your screen lock without knowing the password, PIN, picture password, or pattern is to delete all of your device data. You can typically do this by entering an incorrect screen lock ten times. You can also reset your device to its factory settings.
User Guide BlackBerry Strictly Confidential • • • • Security Make your device ring Add a phone number or message to the home screen of your device View the approximate location of your device on a map Delete all of the data on your device If your device is not connected to the wireless network or if data services are turned off, you should still try to lock your device and delete your device data.
User Guide BlackBerry Strictly Confidential 4. Security Do any of the following: • To be able to locate your device if it is lost or stolen, turn on the Remotely locate this device switch. • To be able to lock your device and delete all of your device data if it is lost or stolen, turn on the Allow remote lock and erase switch. Security settings Download apps from sources other than Google Play™ ™ ™ Google Play is the default trusted source for downloading Android apps onto your device.
User Guide BlackBerry Strictly Confidential Security Turn on screen pinning 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Turn on the switch. 4. To unpin a screen without entering your screen lock, turn off the Ask for before unpinning switch. > Security > Screen pinning. To turn off the screen pinning feature, turn off the switch.
User Guide BlackBerry Strictly Confidential Security Remove or turn off a certificate When you remove a certificate that you installed, it is deleted from your device. If you require the certificate again, you must reinstall it. When you turn off a system certificate, you can turn it on again. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap 3. Do one of the following: > Security > Trusted credentials.
User Guide BlackBerry Strictly Confidential Security Evaluating how security features are set up on your device The DTEK by BlackBerry app evaluates how or if you have set up security features on your device, including, for example, screen lock, factory reset protection, and remote device management. DTEK by BlackBerry assigns an overall security rating to your device along with a rating for each of the security features that it monitors.
User Guide BlackBerry Strictly Confidential Legal notice Legal notice ©2015 BlackBerry. All rights reserved. BlackBerry® and related trademarks, names, and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Bluetooth is a trademark of Bluetooth SIG. Android™, Google™, Google Play™ and other marks are are trademarks of Google Inc. Qualcomm and IZat are trademarks of Qualcomm Incorporated.
User Guide BlackBerry Strictly Confidential Legal notice INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH BLACKBERRY PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF BLACKBERRY PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL, OR OT
User Guide BlackBerry Strictly Confidential • • • STV100-2 / RHT181LW STV100-3 / RHL211LW STV100-4 / RHM181LW BlackBerry Limited 2200 University Avenue East Waterloo, Ontario Canada N2K 0A7 BlackBerry UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada 124 Legal notice
