User's Manual

Table Of Contents
To receive a prompt before using data services while roaming, tap Prompt.
To turn on data services while roaming, tap On.
Change your wireless service plan
To change your wireless service plan, you must have a SIM card inserted into your device.
Depending on your service provider, you might be able to change the details of your wireless service plan from your device.
1. Swipe down from the top of the screen once using two fingers, or twice using one finger.
2.
Tap > More > Mobile plan.
3. Complete the instructions on the screen.
Troubleshooting: Mobile network
I can’t connect to the mobile network
Try the following:
Check that airplane mode is turned o. If airplane mode is turned on, your device can't connect to the network. Swipe
down from the top of the screen once using two fingers, or twice using one finger. Tap > More. Turn o the Airplane
mode switch.
Check that your device is connected to your service provider's network. If you switched wireless networks manually,
your device remains connected to that wireless network. Select your service provider's network or set your device to
connect automatically to your service provider’s network .
Check that the SIM card is correctly inserted into your device.
If your device normally connects to a CDMA network and your device supports international roaming, you can set your
device to connect automatically while roaming. Swipe down from the top of the screen once using two fingers, or twice
using one finger. Tap > More > Cellular networks > Network operators, and then tap Choose automatically.
Wi-Fi connections
A Wi-Fi network connection is one way to get data services on your device, but unlike using the mobile network, using Wi-Fi
doesn't add charges to your data plan.
Your device can be connected to the mobile network and a Wi-Fi network at the same time. Your device is designed to try to
use saved Wi-Fi networks before it tries to use the mobile network for basic data functions, such as using the Internet or
downloading apps.
You can leave Wi-Fi turned on so that when you're in range of a saved Wi-Fi network, your device can connect to it
automatically.
User Guide
BlackBerry Strictly Confidential
Settings
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