TiVo® Premiere from Grande Remote Control TiVo. Goes to TiVo Central® screen, the main menu for Sw ap Live TV/Swap. Goes to live TV. If watching live TV, switches to all TiVo features and settings. other tuner. TV PWR. Turns TV or A/V receiver on/off. Info. Displays detailed info on show being watched. Press again to clear. Zoom Input. Selects input (such as TiVo Premiere from Grande, DVD player, game system) your TV displays. Guide. Opens program guide. Press again to clear.
Customize your remote control Glossary of icons My Shows and Live TV (Green) This show will be saved until you delete it. Plain folder – contains more than one episode of the same series. (Yellow circle) In less than three days, this show may be deleted to make room for other recordings you have requested, but only if space is needed. Folder with red or blue dot – contains a show that is currently recording (red) or downloading/transferring (blue).
Welcome
This Viewer’s Guide describes features of the TiVo® Service running on the TiVo® Premiere Digital Video Recorder. © 2011 TiVo Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. TiVo, the TiVo logo, TiVo Central, WishList, Season Pass, TiVoToGo, Swivel, the Jump logo, the Instant Replay logo, the TiVo circle logo, the Thumbs Up logo, the Thumbs Down logo, and the sounds used by the TiVo Service are trademarks or registered trademarks of TiVo Inc.
Table of contents Using this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Chapter 1: Quick tours . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Quick tour - the TiVo Central® screen . . . . . . . . . . . . . . . . . . 2 Quick tour - My Shows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Quick tour - Watching live TV . . . . . . . . . . . . . . . . . . . . . . . . 7 Quick tour - Transferring shows . . . . . . . . . . . . . . . . . . . . . .
Using this guide Thank you for choosing a TiVo® Premiere DVR from Grande. Get ready to say goodbye to channel surfing and step into a new world of endless entertainment possibilities You now have your favorite TV shows, Grande On Demand, Internet videos, music, and photos right there on your TV, whenever you want them. Your TiVo Premiere from Grande is so smart, it knows what you want and even helps you discover new programs you'll love. This guide will help you get the most from your TiVo device.
Streaming. With the TiVo Premiere, you can stream shows from a number of broadband sources. TiVo with HD menus and TiVo with SD menus. If you have an HD TV and your TiVo DVR uses Grande Internet service (wired or wireless) to connect to the TiVo Service, you’ll be able to use TiVo with HD menus! HD menus are optimized for HD televisions, and offer some additional features not found in TiVo with SD menus.
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1 Quick tours Quick tour - the TiVo Central® screen 2 Quick tour - My Shows 4 Quick tour - Watching live TV 7 Quick tour - Transferring shows 10
1 Quick tours ® Quick tour - the TiVo Central screen Your starting point - the TiVo Central screen The TiVo Central screen is the starting point for just about everything you do with your TiVo® Premiere DVR from Grande. From the TiVo Central screen, you can see a list of all the shows you’ve recorded, find new shows to watch, explore great Grande On Demand choices, and more.
Quick tours To temporarily hide the Video Window, press SLOW SLOW again to restore the Video Window. 1 on your TiVo remote. Press If you’d rather permanently turn off the Video Window, from the TiVo Central screen select ‘Settings & Messages,’ then ‘Settings,’ then ‘Displays,’ then ‘Video Window.’ Discovery Bar The Discovery Bar is the bar of thumbnail images across the top of the TiVo Central screen and many other TiVo with HD menus screens.
1 Quick tours Quick tour - My Shows All the shows recorded by your TiVo Premiere DVR from Grande, including video podcasts and downloaded shows, appear on the My Shows screen. Icons to the left of the program’s title tell you the recording’s current status. See the Glossary of Icons on the inside front cover for details. Highlight any title in My Shows (even a show that’s still recording) and press PLAY to play the show from the beginning, or to resume playing from where you left off.
Quick tours • 1 In TiVo with SD menus, press ENTER on your TiVo remote while viewing the My Shows list to see ‘My Shows Options.’ Then highlight ‘Sort’, and press the RIGHT arrow to choose ‘Alphabetically.’ Select ‘View My Shows with these options.’ Grouping shows When Groups are on, shows are organized into folders, and a number in parentheses to the right of each folder shows how many shows it contains. If you’ve recorded several episodes of the same show, they can all be collected into a group.
1 Quick tours Program details You can highlight any show in My Shows and press SELECT to see the program details screen, which offers these options: 6 • Play (or Resume playing if you’re returning to a partially watched show). • Keep until... (TiVo with SD menus and certain recordings in TiVo with HD menus) By default, recordings are saved until space is needed for new shows. But you always have the option to keep a show for as long as you want. Just select ‘Keep until...
Quick tours 1 Quick tour - Watching live TV When you’re watching a show as it’s broadcast, you’re watching live TV. Press the LIVE TV button to go to live TV from any TiVo screen. Moving around in time 1. First, press the PAUSE button. You can pause live TV for up to 30 minutes. Before you begin, take a few moments to make sure the TiVo Premiere’s video settings are optimized for your TV. From the TiVo Central screen, select ‘Settings & Messages’, then ‘Settings’, then ‘Video.
1 Quick tours 7. Press and hold the ADVANCE 8. Press and hold the REPLAY button and presto! You’re caught up to live TV. button to skip back to the beginning of the saved portion. Changing channels To move one channel at a time, press CHANNEL UP/DOWN on the TiVo remote. To go to a specific channel, use the numbers on your remote control, then press ENTER. (If you don’t press ENTER, the channel changes automatically after a few seconds.
Quick tours 1 Recording the show you’re watching You can always record the show you’re watching — just press RECORD while watching either tuner — or on all tuners to record up to four shows at the same time. On the screen that appears, select ‘Record this showing.’ Select ‘Season Pass & other options’ for more choices. Recording the saved portion Up to 30 minutes of the current channel’s broadcast is always being saved, even when you’re not recording.
1 Quick tours Quick tour - Transferring shows HD shows cannot be transferred to standard-definition DVRs. Shows that cannot be transferred because of this or due to copy protection are marked with the red circle-slash icon.* *Not all programming may be transferred using the Multi-Room Viewing or TiVoToGo™ features due to the use of copy protection mechanisms permitted under the FCC’s encoding rules. Some shows cannot be transferred due to the copy protection assigned to them by the program provider.
2 Finding shows Using the Guide to find shows 12 Finding & recording shows using TiVo with HD menus 14 Finding & recording shows using TiVo with SD menus 17 Recording by time or channel 19 Recommended shows 22 Season Pass® recordings 25 Creating WishList® searches 26 Finding shows online 29 Managing recordings 31
2 Finding shows Using the Guide to find shows TiVo Live Guide Title, date, time, and rating Show description The Guide displays up to two weeks of TV programming at the touch of a button — the GUIDE button on your TiVo® remote. When you press SELECT on a show in progress, the channel changes and the guide disappears. If you press SELECT on an upcoming show, you’ll see a screen with recording options. Set up your recording or press LEFT to go back to the guide.
Finding shows 2 Setting filters on the guide When you’re viewing the guide, press ENTER to display Guide Options. Set ‘Filtering’ to ‘On,’ then select ‘Choose Filter’ and choose category and sub-category filters When filtering is on, the guide shows only channels that have a show in the category you chose in the next six hours. Shows that fit the category are highlighted; other titles are dimmed. To see all channels again, set ‘Filtering’ to ‘Off.
2 Finding shows Finding & recording shows using TiVo with HD menus If you’re using TiVo with HD menus, you can find shows to record by searching or browsing. Searching for shows (and more!) Search by show title, episode title, show description, or person name (actor, director, etc.). The TiVo Service searches upcoming TV shows and movies, web videos, and Grande On Demand offerings all at the same time. 1. From the TiVo Central® screen, select ‘Find TV, movies, & videos,’ then choose ‘Search.
Finding shows 2 From the information screen, you can also view upcoming episodes or an episode guide, learn more about cast members, and access bonus features! Browsing TV & movies When using TiVo with HD menus, you can browse specific categories of TV shows and movies. 1. From the TiVo Central screen, select ‘Find TV, movies, & videos,’ then choose ‘Browse TV & movies.
2 Finding shows Categories Browse shows by subject matter, such as “kids,” “travel,” or “cooking.” 2. When you find something you want to watch, highlight it and press SELECT. 3. Select ‘Get this show’ to record the next showing or to set up a Season Pass recording. Browsing web videos Your TiVo Premiere DVR from Grande gives you access to web videos — both YouTube and video podcasts — from a wide variety of providers.
Finding shows 2 Finding & recording shows using TiVo with SD menus If you’re using TiVo with SD menus, you can search by title, or you can use Swivel Search to search both broadcast and broadband content. Searching by title If you know the title of the show you want to record, finding it is easy. 1. From the TiVo Central screen, select ‘Find Shows’, then ‘Search by Title.’ 2. Choose whether to narrow the search to a particular category and sub-category, or select ‘All shows.’ 3.
2 Finding shows Using Swivel™ Search When you use Swivel Search, your search results show both broadcast shows, web videos, and Grande On Demand offerings. To use Swivel Search, parental controls must be OFF and your privacy status must be set to allow Swivel Search. When you first use Swivel Search, you may see on-screen prompts telling you how to change the settings if necessary. 1. To start searching, choose ‘Find Shows’ from the TiVo Central screen, then select ‘Swivel Search.’ 2.
Finding shows 2 Recording by time or channel Whether you’re using TiVo with HD menus or TiVo with SD menus, you can browse by time or channel, or you can set up a manual recording. Here’s how. • When using TiVo with HD menus, from the TiVo Central screen, choose ‘Manage recordings & downloads,’ then ‘Record by time or channel.’ • When using TiVo with SD menus, from the TiVo Central screen, choose ‘Find Shows,’ then ‘Record by Time or Channel.
2 Finding shows Browse by channel Browse through shows airing on a particular channel. You can start with all channels, or just your favorites. 1. From the ‘Record by Time or Channel’ screen, choose ‘Browse by Channel.’ 2. Choose either “All Channels,” which includes all the channels you receive, or “Favorite Channels,” which includes just the channels you have selected as your favorites. (For information on selecting favorite channels, see See “Customizing your channel list” on page 70.) 3.
Finding shows 2 3. Choose the day(s) for the recording, using the UP/DOWN arrows to change the current selection. If you chose ‘Repeat,’ you can choose to repeat the recording on a specified day of the week (‘Every Tuesday’) or several times a week (‘Every M – F’ or ‘Every Day’). 4. Press the RIGHT arrow and choose a channel using the UP/DOWN arrows (or by entering a number with the remote, then pressing ENTER). 5.
2 Finding shows Recommended shows With all the programming available to your TiVo® Premiere DVR from Grande, sometimes you might want show recommendations. The TiVo Service is here to help: the Discovery Bar, Collections, and Top Picks (all available on TiVo with HD menus) and TiVo Suggestions (available on both TiVo with HD menus and TiVo with SD menus) put a variety of recommendations at your fingertips.
Finding shows 2 When viewing a collection, press the button on your remote control to see options, or the button to change the sort order (choose between sorting by name or sorting by the order determined by the TiVo Service). Top Picks Top Picks are recommended shows, movies, video providers (like Amazon), or collections. When using TiVo with HD menus, find Top Picks by choosing ‘Find TV, movies, & video’ from the TiVo Central screen, then choose ‘Browse TV & movies,’ then ‘Top Picks.
2 Finding shows If you’d prefer not to record TiVo Suggestions automatically, you can turn them off. From the TiVo Central screen, choose ‘Settings & Messages,’ then ‘Settings,’ then ‘Recording,’ then ‘TiVo Suggestions.’ On the TiVo Suggestions screen, choose ‘No, don’t record TiVo Suggestions.’ You can still see the TiVo Suggestions list and choose to record individual shows. Watching TiVo Suggestions Recorded suggestions appear in the TiVo Suggestions group inside the My Shows list.
Finding shows 2 Season Pass recordings ® A Season Pass recording automatically records every episode of a series that airs on a certain channel — even if the day or time changes! Just select a show from the guide or your search results, and choose ‘Get a Season Pass.’ If the TiVo Service finds any conflicts in scheduling upcoming episodes of the Season Pass recording, you’ll be asked to choose whether you want to keep the previously scheduled recording or record the new show instead.
2 Finding shows Creating WishList searches ® A WishList search finds shows that match your search criteria on any channel you receive — and it keeps on searching for as long as you keep the WishList search. You can search for something specific by creating a WishList search with multiple criteria: for instance, you might create a WishList search for actor George Clooney, category Movies, and sub-category Action. This WishList search would find action movies starring George Clooney.
Finding shows Keyword Search for shows with specific words in the show or episode title, description, actor, director, year, or category. Title Keyword Search for shows with specific words in the show or episode title. Actor Search for shows with your favorite actor. Director Search for shows by a specific director. Category Search for specific categories and sub-categories of shows (for example, action movies or nature documentaries). 2 Not all actor or director names may be listed.
2 Finding shows Auto-record WishList programs Your TiVo Premiere DVR from Grande will automatically record any shows matching your WishList search criteria until you modify or delete the WishList search. Edit or delete WishList search You can change the WishList search — for example, to correct a misspelling or to add a category to narrow the results — or cancel it.
Finding shows 2 Finding shows online Using tivo.com Schedule recordings on your TiVo Premiere DVR from Grande at home from any computer with Internet access and a standard web browser. Go to tivo.com/tco to search for shows by time, title, keyword, or actor/director. Schedule a single episode, or set up a Season Pass recording with all the options you have on your TiVo Premiere at home. You can even set the show not to record if it conflicts with a recording already scheduled on your TiVo Premiere.
2 Finding shows Using the TiVo for iPad & iPhone application Now you can do just about everything you can do with your TiVo remote control — find and explore shows, schedule recordings, control live TV and recorded shows, and more — from your iPad and iPhone! Just download the TiVo App to your iPad or iPhone, and you're ready to get started. For step-by-step instructions on using the TiVo App for iPad or iPhone, go to tivo.com/howto and click on “Scheduling, remotes, & mobile devices.
Finding shows 2 Managing recordings The To Do List shows all your scheduled recordings and lets you change recording options or cancel recordings. The Season Pass manager prioritizes all your repeating recordings and lets you manage conflicts and set options. Using the To Do List To view the To Do List: • When using TiVo with HD menus, from the TiVo Central screen, choose ‘Manage recordings & downloads,’ then ‘To Do List.
2 Finding shows Using the Season Pass manager Season Pass recordings and auto-recording WishList searches are prioritized in the order in which you set them up: the first has highest priority, and so on. To view the Season Pass Manager: • When using TiVo with HD menus, from the TiVo Central screen, choose ‘Manage recordings & downloads,’ then ‘Season Pass Manager.’ • When using TiVo with SD menus, choose ‘Find Shows,’ then ‘Season Pass Manager.
Finding shows 2 Recording with Overlap Protection Being able to record two programs at the same time doesn’t eliminate all possible recording conflicts. The Overlap Protection feature gives you additional options for dealing with recording conflicts when they occur. If Overlap Protection is turned off, when two shows on the same tuner overlap by a few minutes (for example, one program ends at 8:33, while the next program begins at 8:30), the lower priority recording is cancelled.
2 Finding shows Extending live recordings Live events (like sporting events and awards shows) often run past their scheduled end time. When the Extend Live Recordings setting is turned on, the TiVo Premiere DVR from Grande will remind you to add extra time when you set up a recording of a live event. Extend Live Recordings is a global setting, not a show-specific choice.
3 Watching shows Moving around with the status bar 36 Getting information with the channel banner 38 Setting a show’s recording options 40 Customizing your video, audio, and display 42 Parental Controls and KidZone 50 Transferring shows 56
3 Watching shows Moving around with the status bar In general, watching shows works the same whether you’re watching live TV, recordings, web videos, or Grande On Demand. You can always press PLAY, PAUSE, FORWARD, and REWIND to display a status bar and move around in the show. • In live TV, the status bar represents one hour and the white tick marks are 15 minutes apart. Status bar for live TV The white line and time indicate where you are now. Tick marks are 15 Live TV is paused. minutes apart.
Watching shows 3 Automatically saving live TV In live TV, the green segment of the status bar represents the part of the show automatically saved by your TiVo® Premiere DVR from Grande. The TiVo Premiere automatically saves up to 30 minutes of live TV, so you can rewind live TV for up to 30 minutes. Press RECORD to record the saved portion as well as the rest of the show.
3 Watching shows Getting information with the channel banner The Channel Banner you see when watching Grande On Demand shows may look slightly different and have different capabilities. The channel banner displays the show’s title, description, ratings, and other information. It appears whenever you change the channel. To view the channel banner while watching a show, press INFO. The channel banner can be displayed in three different sizes.
Watching shows 3 KidZone When KidZone is turned on, the KidZone icon is displayed instead of the Parental Controls lock icon. If you’re using TiVo with HD menus, KidZone is unavailable. Closed Caption Toggle closed captioning on or off.
3 Watching shows Setting a show’s recording options Recording options let you customize each recording, so you always get the results you want. You can set recording options when you first schedule a recording, or by selecting a show from the To Do list or the Season Pass® manager. To view or change recording options: 1.
Watching shows 3 ‘Basic,’ ‘Medium,’ ‘High,’ or ‘Best.’ The default setting is ‘Best.’ See page 49 for more information. Keep At Most Set the maximum number of episodes to be saved. (This option is available only for a repeating recording like a Season Pass.) Record Skip reruns or watch them all? In TiVo with HD menus, choose ‘Season Pass only’ to avoid reruns, or ‘re-runs’ to get every episode. In TiVo with SD menus, choose from ‘Repeats & first run,’ ‘First-run only,’ or ‘All’.
3 Watching shows Customizing your video, audio, and display You can customize your TiVo Premiere DVR from Grande to display your shows exactly the way you like to watch them using the choices available from the Settings menu. To view Settings, from the TiVo Central® screen, choose ‘Settings & Messages.’ The settings for audio, video, displays, channels, and recording all affect how your find and watch shows.
Watching shows 3 In PANEL mode, side bars are added to the picture to fill the screen, preserving the broadcast aspect ratio. This is useful if you’re watching a show broadcast in 4:3 on a 16:9 TV, or vice-versa. In the picture of the bears, notice that the bears no longer look squished, but the picture size is dramatically decreased. In ZOOM mode, the picture is stretched without distortion. The edges of the picture are cropped to fit the TV screen.
3 Watching shows • If your TV does not have this feature, you may notice that it squeezes an HD picture into the 4:3 shape. If so, select ‘4:3 Standard Screen.’ Check your TV’s manual for its capabilities. Video output formats TV shows are broadcast in a variety of formats, and TV equipment receives and displays video in a variety of formats. For any given show, the format in which a show is broadcast may or may not match a format that your TV is capable of displaying.
Watching shows 3 menus, you can press the Format button on the front of the TiVo Premiere DVR from Grande to change the Video Output format. Continue to press the Format button until you see the desired format displayed on your television. Video smoothing If you see static on some basic cable and analog antenna (NTSC) channels, use this setting to smooth the video, which will decrease the static and improve the picture on these channels.
3 Watching shows If a show is broadcast with a Dolby Digital audio track, you’ll see a dim Dolby Digital icon in the channel banner: . If the icon is bright, alternate digital audio tracks are also available. Select the bright icon for options. Sound effects volume Change the volume of or turn off the TiVo Premiere DVR from Grande’s sound effects (the tones played when you press buttons on the remote control). The default is Medium.
Watching shows 3 Display settings From the TiVo Central screen, choose ‘Settings & Messages,’ then ‘Settings,’ then ‘Displays’ to customize the display of the channel banner, closed captioning, and the lights on the TiVo Premiere DVR from Grande. Channel Banner Normally, when you change channels, the channel banner is displayed for a few seconds. If you want it to disappear quickly, select ‘Clear Banner Quickly.
3 Watching shows Video Window The Video Window is located in the upper right corner of the TiVo Central screen and many other TiVo with HD menus screens. You can choose to turn the Video Window on or off permanently using this setting. (You can always hide the Video Window temporarily by pressing the SLOW button on your remote control.
Watching shows 3 Recording quality Each time you set up an analog recording (a recording that isn’t broadcast in HD or digital), you have the option to choose its recording quality. You can also set a default recording quality for analog shows using the Recording Quality settings screen (you can still override the default settings when scheduling a new recording). There are four levels of recording quality: Best, High, Medium, and Basic.
3 Watching shows Parental Controls and KidZone Your TiVo Premiere DVR from Grande gives you two great ways to make sure your family has access to only those shows you want them to watch. Note: Parental Controls and KidZone are available only when you use TiVo with SD menus, not when you use TiVo with HD menus. See page 78 for information on switching from TiVo with HD menus to TiVo with SD menus.
Watching shows 3 Changing Parental Controls settings Once Parental Controls are on, you must enter your Parental Controls password to change any Parental Controls settings. Turn on Parental Controls Use the number buttons on the remote control to enter a four-digit password, then enter the same password again for confirmation. When you turn Parental Controls off, your password is deleted.
3 Watching shows Movie rating limit Ratings shaded in green are not locked; ratings in red are locked. Use the UP/ DOWN arrows to adjust which ratings are locked. Block by TV content Types of content marked by broadcasters as able to be blocked are listed. Select each type of content you want to block, then use the UP/DOWN arrows to adjust which ratings are blocked (shaded in red). Ratings in gray do not apply to that type of content.
Watching shows 3 Watching shows in KidZone When KidZone is turned on, your kids get their own My Shows list. To enter KidZone, select Enter TiVo KidZone from the top of your My Shows list. • The KidZone My Shows list contains only the shows allowed by the KidZone settings you choose. • While watching live TV in KidZone, the only channels available are those your children have permission to watch.
3 Watching shows Hiding shows in KidZone You can hide an upcoming show so that it will not appear in live TV. Just search for the show, then select Hide from KidZone on the program information screen. To make sure your kids can’t see a particular show, go to ‘KidZone My Shows’ and select ‘Add Programs and Change Settings.’ You’ll find two options for hiding shows: Add Programs from the My Shows list Hide shows previously added from your My Shows list.
Watching shows You can turn off KidZone by choosing ‘Settings & Messages,’ then ‘KidZone Settings,’ then ‘Turn off KidZone.’ You can always get KidZone again if you change your mind. 3 Turning off KidZone clears any choices you have made about the age range, channels, or rating limits. If you later decide to get KidZone again, you will be prompted to make these choices again.
3 Watching shows Transferring shows With your TiVo Premiere DVR from Grande, you can take your shows with you. Easily transfer shows to another TiVo Premiere DVR from Grande or other TiVo DVR on your home network, or transfer them to your PC or Mac, or even to your favorite portable device. HD shows cannot be transferred to standard-definition DVRs. Shows that cannot be transferred because of this or due to copy protection are marked with the red circle-slash icon.
Watching shows 3 your TiVo Premiere is connected to your home network. TiVo Desktop is available for free from tivo.com/desktop. To transfer a show to your home computer: 1. Install and launch TiVo Desktop. If you have more than one TiVo Premiere DVR from Grande or other TiVo DVR in your home network, their names appear in a list. Select the one that has the recording you want to transfer. 2. Click ‘Pick Recordings to Transfer.’ A window showing your TiVo Premiere’s My Shows list appears.
3 58 Watching shows
4 On Demand* Grande On Demand 60 Amazon Instant Video 63 YouTubeTM 65 Pay Per View 66 Music, photos, Showcases, & extras 67 * On Demand service not currently available in the Dallas area.
4 On Demand* Grande On Demand Note: Grande On Demand is not currently available in the Dallas market. Your TiVo® Premiere DVR from Grande and Grande On Demand are constantly working to find you all of your favorite entertainment. Your TiVo Premier has access to thousands of the latest hit shows and movies — most of them free! Here’s how to get the most out of the Grande On Demand service.
On Demand* 4 2. If you are offered sub-categories, choose a sub-category and press SELECT. 3. A list of available videos is displayed. You’ll see the video’s price, and when you highlight the video, you’ll see a brief description in the right column. 4. Once you've located a video you want, highlight it and press SELECT. This will bring you to a screen that gives you more details on the video and, in many cases, allows you to watch a free preview. 5.
4 On Demand* Watching a saved video Partially and completely viewed On Demand videos are saved in the ‘Watch it again’ folder for as long as they are available from Grande On Demand. You can watch them again at any time. To restart a video in progress, or to re-watch a video you have already viewed: 1. Press the ON DEMAND button on your remote control. 2. Select the ‘My Rentals’ folder. 3. Select the video you want to watch. 4.
On Demand* 4 Amazon Instant Video When you link your TiVo account to your amazon.com account, you can rent or buy over 50,000 movies and TV shows and download them to the My Shows list on your broadbandconnected TiVo Premiere. You can even download movies and TV shows in HD! Linking your accounts Before you can start downloading movies and TV shows to your TiVo Premiere, you need to go through a one-time setup process to link your amazon.com account and your tivo.com account. If your preferences on tivo.
4 On Demand* Finding and downloading from your TiVo Premiere It’s easy to find shows from Amazon Instant Video using your TiVo Premiere. When using TiVo with HD menus, you’ll find them in the Discovery Bar, in search results, and when browsing TV and movies. If you want to look specifically for shows from Amazon Instant Video: • When using TiVo with HD menus, from the TiVo Central screen, choose ‘Find TV, movies, & video,’ then ‘Amazon Instant Video.
On Demand* YouTube 4 TM Browsing YouTube with your TiVo Premiere DVR from Grande is just as easy as browsing YouTube on the Internet. • When using TiVo with HD menus, from the TiVo Central screen, choose ‘Find TV, movies, & videos,’ then ‘YouTube.’ • When using TiVo with SD menus, from the TiVo Central screen, choose ‘Video On Demand,’ then ‘YouTube.’ You’ll see video categories as well as an option to search. When you find a video you want to watch, highlight it and press PLAY.
4 On Demand* Pay Per View Simply call Grande at 1-866-247-2633 to order your PPV event and then tune in to the event when you're ready to watch it! 66
On Demand* 4 Music, photos, Showcases, & extras Your TiVo Premiere DVR from Grande is really an entire digital home entertainment center, with access to your photos, music, and more! Music With your TiVo Premiere DVR from Grande, you’ll have a constant supply of all your favorite music. Stream music from your PC or Mac. Use the free TiVo Desktop application to stream your MP3 music library from your PC or Mac to any TiVo DVR in your home network. Use Pandora® Internet Radio.
4 On Demand* Photos & home movies You can watch slideshows of the digital photos and videos stored on your PC or Mac, or connect to your Picasa and Photobucket accounts to view photos stored there right on your TiVo Premiere DVR from Grande. You can even share home movies with family and friends across the country using the One True Media service. From the TiVo Central screen, select ‘Music & Photos’ (TiVo with HD menus) or ‘Music, Photos, & Showcases’ (TiVo with SD menus) for available options.
5 Settings Channel settings 70 Network Settings 72 Remote control settings 73 Device settings 75 Messages 76 Account & system information 77 Restart or reset system 78 Standby 80
5 Settings Channel settings From the TiVo Central® screen, select ‘Settings & Messages,’ then ‘Settings,’ then ‘Channels.’ Your channel list The channel list is the list of channels provided by your TV programming source (basic cable, digital cable CableCARDTM, or antenna). The TiVo® Premiere DVR from Grande uses this list to determine which channels to display in the guide and which channels are available for searching and recording shows.
Settings 5 Channel Scan If you have an antenna connected to your TiVo Premiere DVR from Grande, channel scanning identifies all the channels that the antenna is currently receiving. Any scanned channel for which the TiVo Premiere DVR from Grande has received no program guide information is marked with an asterisk ( * ) in the channel list. Digital antenna channels (also known as ATSC channels) are often represented with a dash. For example, a digital version of local channel 9 might be channel 9-1.
5 Settings Network Settings The TiVo Premiere DVR from Grande makes regular connections to the TiVo Service to get updated program listings, service updates, and other information. The Network screen includes details about the last successful connection to the TiVo Service. From the TiVo Central screen, select ‘Settings & Messages,’ then ‘Settings,’ then ‘Network & Phone.
Settings 5 Remote control settings Some buttons on the TiVo® remote are programmable. You have options to control power, volume, and mute on your TV; volume and mute on your A/V receiver (stereo system); and input selection on your TV — all from your TiVo remote! To program your remote, from the TiVo Central screen, select ‘Settings & Messages,’ then ‘Settings,’ then ‘Remote, CableCARD, & Devices,’ then ‘Remote Control Setup.’ Follow the on-screen instructions.
5 Settings No matter which setting you choose, if you press ADVANCE while fast-forwarding or rewinding, you’ll move to the next tick mark on the status bar. See page 36 for more information.
Settings 5 Device settings From the TiVo Central screen, select ‘Settings & Messages,’ then ‘Settings,’ then ‘Remote, CableCARD, & Devices.’ CableCARDTM Decoder This screen is typically used only by your installer during installation. A CableCARD decoder receives encrypted digital cable programming and decodes it for display on your TV without the need for a cable box. Your installer will install one Multi-Stream CableCARD decoder (M-CARD). This one card will let you watch and record two shows at once.
5 Settings Messages From time to time, you may receive messages from Grande or the TiVo Service. Messages may alert you to information about your account, new TiVo Service features, important TV schedule changes, channel lineup changes, or other information. When you receive a new message, the TiVo Central screen will display the an envelop icon next to the ‘Settings & Messages’ menu item. To access your messages: TiVo with HD menus 1. From the TiVo Central screen, select ‘Settings & Messages.’ 2.
Settings 5 Account & system information The Account & System Information screen provides information about your TiVo Premiere DVR from Grande and your account. From the TiVo Central screen, select ‘Settings & Messages,’ then ‘Account & System Information.’ System Information You’ll need some of the information provided here if you contact Customer Support.
5 Settings Restart or reset system Options on this screen allow you to restart your TiVo Premiere DVR from Grande, erase information, or restore original factory settings. • When using TiVo with HD menus, from the TiVo Central screen, choose ‘Settings & Messages,’ then ‘Help,’ then ‘Restart or reset system.’ • When using TiVo with SD menus, from the TiVo Central screen, choose ‘Settings & Messages,’ then ‘Restart or Reset System.
Settings Clear program information & To Do List Clears all program information, cancels all Season Pass recordings and everything in the To Do List, and removes all Thumbs Up and Thumbs Down ratings. This does not delete shows in the My Shows list. The TiVo Premiere DVR from Grande acquires new program information during the next connection to the TiVo Service. Completing this process may take over an hour. 5 Operations like Clear & Delete Everything may take over an hour.
5 Settings Standby To conserve power, you can put your TiVo DVR into Standby mode. From the TiVo Central screen, select ‘Settings & Messages,’ then ‘Settings,’ then ‘Standby’ to put your TiVo Premiere DVR from Grande in Standby mode. To return to normal mode from Standby, press the TiVo button or the LIVE TV/SWAP button on the remote, or the FORMAT button on the front of the TiVo Premiere.
6 Troubleshooting
Troubleshooting Getting more info TiVo Service Got a question? Here’s how you’ll always be able to find answers: What is the TiVo Service? 1. Use this chapter. This chapter contains answers to some of the most common questions customers have while getting started with the TiVo® Service. • ® 2. Use the help screens on your TiVo Premiere DVR from Grande. For general troubleshooting, go to the TiVo Central® screen, and select ‘Settings & Messages,’ then ‘Help.’ 3. Get how-to information online.
Troubleshooting • Check the Guide Options. Press GUIDE to display the guide, then press ENTER to display Guide Options. If filtering is on, try turning filtering off. Make sure the guide is set to display a channel list that contains the channel you want to view. Select ‘Channels’ from Guide Options, then select a channel list. The TiVo Remote Control My TiVo remote control doesn't work with my TiVo Premiere DVR from Grande.
Troubleshooting How can I fit more shows in My Shows? • To make space, delete some shows. To delete a show, highlight the title and press CLEAR. • Reduce the number of recordings that are marked ‘Keep Until I Delete.’ • Lower the default recording quality for analog broadcast shows and Season Pass recordings. See page 49 for details. • • Occasionally the program information provided by the networks includes errors.
Troubleshooting How can I record a show (or shows) when there is a conflict? • The TiVo Premiere DVR from Grande gives each repeating recording a priority. You can resolve some conflicts using the Season Pass manager to change priorities. See page 32. • If you encounter a conflict for a single episode, you can see if the episode you want will air at a different time. Select the show from the To Do List, then select ‘View Upcoming Episodes.
Troubleshooting the TiVo Service, and then will start again. If your TiVo Premiere DVR from Grande lost power while it was organizing program information, you can get it to start organizing again by starting a connection to the TiVo Service. See page 72.
Troubleshooting Online Scheduling My TiVo Premiere DVR from Grande did not record a show I requested on TiVo.com. that you wish to schedule recordings from should have a checkmark beside it. See page 70. A show recorded at a different time than I requested. • • A show’s air time shown in red on tivo.com indicates that this show is upcoming quickly and might not record on your TiVo Premiere DVR from Grande if you schedule it online.
Troubleshooting try restarting the TiVo DVR (see “Restarting the TiVo DVR” on page 90 for instructions). • If you’re still having trouble, call Grande Customer Support at 1-866-247-2633. The audio and video are out of sync. Check your TV’s owner’s manual for information about how it may be adding letterbox or side bars to the picture. • The audio and video may re-sync if you change channels.
Troubleshooting It may be on the TV or on the TV remote control. Look at your TV and TV remote and try changing the input setting. • Use the FORMAT button on the front of the TiVo Premiere DVR from Grande to cycle through the various video output formats. • Check to make sure all of the appropriate cables are firmly connected to your TiVo Premiere DVR from Grande, television, and other audio/video equipment. For help with your audio/ video connections, see Appendix A of this guide.
Troubleshooting • Your video cable may have come loose. Make sure all the cable connections on the back of your TiVo Premiere DVR from Grande are secure. • The cables you are using to connect your TiVo Premiere DVR from Grande to your TV or other equipment may be damaged or defective. Try exchanging the cables connected to the TiVo Premiere with other cables that you know are working properly. Parental Controls My Parental Controls are not working.
A Appendix A: Copy protection, safety, front/back panels, & specs Copy protection and the TiVo® Service 92 Safety instructions 93 FCC statement to the user 95 Front panel reference 96 Back panel reference 97 Specifications 99
A Appendix A: Copy protection, safety, front/back panels, & specs Copy protection and the TiVo Service ® The TiVo Service allows you to enjoy many kinds of media content: television programs, movies, digital music and photos, and new forms of entertainment delivered by broadband. Copyright is a form of legal protection provided to the authors of media content. Copyright holders may set limits on how their content may be used.
Appendix A: Copy protection, safety, front/back panels, & specs A Safety instructions SAVE THESE SAFETY INSTRUCTIONS. BEFORE YOU BEGIN Make sure all your equipment is turned off and the TiVo® Premiere DVR from Grande is unplugged. The TiVo Premiere DVR from Grande is not designed to support a heavy load, such as a TV.
Appendix A: Copy protection, safety, front/back panels, & specs A against them, paying particular attention to cords and plugs, convenience receptacles, and the point where they exit from the appliance. 11. Object and Liquid Entry — Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or short the parts, resulting in the risk of fire or electric shock. Never spill liquid of any kind on this product. 12.
Appendix A: Copy protection, safety, front/back panels, & specs A FCC statement to the user This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
A Appendix A: Copy protection, safety, front/back panels, & specs Front panel reference Green LED. A green light indicates that the TiVo® Premiere DVR from Grande is powered on. Amber LED. An amber light flashes when the TiVo Premiere DVR from Grande receives a signal from the remote. This LED also lights when the TiVo Premiere is connecting to the TiVo Service via phone. Blue LED. The blue LED indicates a transfer in progress from the TiVo Premiere DVR from Grande’s network connection.
Appendix A: Copy protection, safety, front/back panels, & specs A Back panel reference R AUD IO TiVo Inc. CableCARD ™ (MULTI-STREAM ONLY) EXTERNAL STORAGE ETHERNET USB 1 USB 2 DIGITAL AUDIO (OPTICAL) HDMI L VID EO V COM PONENT A / V OU T Power In. (Connects to power outlet.) The TiVo Premiere DVR Component Video Output. (Connects to a TV or A/V system.) from Grande does not have a power switch; plugging it into the wall socket turns it on.
A Appendix A: Copy protection, safety, front/back panels, & specs Left/Right Audio Outputs. (Connects to a TV, VCR, DVD recorder, or A/V system.) Connect the Left/Right Audio cables (the white and red cables) to these jacks for analog stereo sound. Digital Audio (Optical). (Connects to an A/V receiver or home theater system.) Use an optical digital audio cable (sold separately) to connect the TiVo Premiere DVR from Grande to your home theater system for digital sound. HDMI.
Appendix A: Copy protection, safety, front/back panels, & specs A Specifications VIDEO OUT HDMI (1) (combined audio/video) Component Video RCA (1) Composite Video RCA (1) AUDIO OUT HDMI (1) (combined audio/video) Digital Audio (Optical) (1) Stereo L/R RCA (1 pair) RF IN Antenna (1) Cable (1) POWER 120VAC, 60Hz, 1.0A AMBIENT (EXTERNAL) OPERATING TEMPERATURE 15 °C to 35 °C OPERATING HUMIDITY 5% to 80% DIMENSIONS 16.5” w x 9.7” d x 2.4” h STORAGE SATA Hard Drive.
A 100 Appendix A: Copy protection, safety, front/back panels, & specs
Index Index Numerics browsing TV and movies 15 30-second advance 73 30-second fast-forward 7 C A ADVANCE button customizing 73 Amazon Instant Video 63 antenna 71, 98 Antenna In jack 98 aspect correction 42 ratio 43 ATSC 71, 98 audio jacks 97 settings 45 auto-recording TiVo® Suggestions 23 WishList® searches 28 available from...
Index Extend Live Recordings 34 external storage 75 Extras 68 F factory reset 79 favorite channels setting 70 showing in the program guide 13 favorite shows browsing 15 Find Programs screen 17 Finding 11 FORMAT button 44, 96 front panel lights 47 full mode 42 H HD Recordings group 5 HDMI jack 98 Home movies, viewing 68 I Internet scheduling 87 iPad applications 75 iPhone applications 75 iPod transferring shows to 57 K keeping recordings 6, 41 keywords, searching programs for 28 KidZone 52 G L Grande
Index password protection Parental Controls and 51 Phone & Network Settings screen 72 photos Photobucket 68 Picasa 68 viewing 68 podcasts 16 power loss 82 program guide customizing 12 grid style 12 hiding 37 program information screen more options 6 program options 6 PSP transferring shows to 57 R ratings for movies and TV shows 51, 54 recently deleted folder 5 recording capacity 49, 99 actual 49, 99 managing 83 Recording History screen 31 Recording Options screen 40 recording quality about 41 setting the
Index browsing 15 Standby mode 80 status bar about 36 hiding 37 storage 49, 99 streaming music from PC or Mac 67 suggested programs 23 SwivelTM Search 18 system information 77 system restart or reset 78 T technical support, contacting 82 thumb ratings clearing 78 using for suggestions 23 time, recording programs by 19 title, searching by 17 TiVo Desktop 56 TiVo for BlackBerry 30 TiVo KidZone 52 TiVo menus 82 TiVo Mobile 29 TiVo Service connecting to 72 copy protection and 92 finding your service number 77
Index 105
Remote Control Tips Program your TiVo® remote to control your TV or A/V receiver. See Customize Your TiVo Remote to the right. Press the TiVo button once to go to the TiVo Central® screen, or twice to go to the My Shows list—your list of recorded shows. Press LIVE TV to switch between tuners. Press FAST-FORWARD and REWIND PLAY to resume normal play. REPLAY ® up to 3 times for 3 speeds. Press replays the last 8 seconds of a show.
Customize your remote control Glossary of icons My Shows and Live TV (Green) This show will be saved until you delete it. Plain folder – contains more than one episode of the same series. (Yellow circle) In less than three days, this show may be deleted to make room for other recordings you have requested, but only if space is needed. Folder with red or blue dot – contains a show that is currently recording (red) or downloading/transferring (blue).
TiVo® Premiere from Grande Remote Control TiVo. Goes to TiVo Central® screen, the main menu for Sw ap Live TV/Swap. Goes to live TV. If watching live TV, switches to all TiVo features and settings. other tuner. TV PWR. Turns TV or A/V receiver on/off. Info. Displays detailed info on show being watched. Press again to clear. Zoom Input. Selects input (such as TiVo Premiere from Grande, DVD player, game system) your TV displays. Guide. Opens program guide. Press again to clear.
