User Guide
Related information
Turn on flashing LED notification for wireless coverage, 234
Turn off or turn on the Bluetooth connection notification, 292
Change alarm notification options
1. On the Home screen or in the Applications folder, click the Clock icon.
2.
Press the key > Options.
3. In the Alarm section, change the Alarm Tone field, Volume field, Snooze Time field, and Vibration field.
4.
Press the key > Save.
Turn on or turn off event sounds
Event sounds alert you when you turn on or turn off your BlackBerry smartphone, when the battery power level is full or low,
and when you connect or disconnect a USB cable or accessory to or from your smartphone.
1. On the Home screen or in a folder, click the Options icon.
2. Click Accessibility.
3. Change the Event Sounds field.
4.
Press the key > Save.
Troubleshooting: Ring tones, sounds, and alerts
My smartphone is ringing or vibrating more times than expected
For calls, the number of times that your BlackBerry smartphone vibrates isn't determined by the number of vibrations that you
set in your sound profile, and there's no setting for the number of rings if you don't subscribe to voice mail. Your smartphone
vibrates or rings until the caller or the wireless network ends the connection.
My smartphone isn't ringing or vibrating when I receive a call or message
Try the following actions:
• On the home screen, click your Sound and Alert Profiles icon. Verify that your profile isn't set to All Alerts Off or Silent.
• If you have created contact alerts, on the home screen, click your Sound and Alert Profiles icon. Click Change Sounds and
Alerts > Sounds for Contacts. Click a contact alert. Click Phone or Messages. Verify that the Volume field isn't set to Silent
and that the Vibration field isn't set to Off.
User Guide
Ring tones, sounds, and alerts
162