User Guide

The wireless email reconciliation feature is designed to reconcile email between your smartphone and the email application on
your computer over the wireless network. When you file or delete email messages on your smartphone, these email messages
should be filed or deleted in the email application on your computer. Likewise, any changes that you make to email messages
in the email application on your computer should be reflected on your smartphone.
In rare cases, if your smartphone doesn't recognize fields in a contact, calendar entry, or email account, some data or email
can't be synchronized or reconciled.
If wireless data synchronization isn't available on your smartphone or if you turned off this feature, you can use the BlackBerry
Desktop Software to synchronize your organizer data. For more information, see the Help in the BlackBerry Desktop Software.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
Reconcile email over the wireless network manually, 83
Some characters in calendar entries don't appear correctly after synchronization, 189
Synchronize organizer data over the wireless network
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
1. In the Contacts application, Calendar application, Tasks application, or MemoPad, press the key > Options.
2. If necessary, click a calendar or contact list.
3. Select the Wireless Synchronization checkbox.
4.
Press the key > Save.
If you use the BlackBerry Internet Service, you must use the BlackBerry Desktop Software to synchronize calendar data. For
more information, see the Help in the BlackBerry Desktop Software.
How to: Contacts
Contact basics
Add a contact
Do one of the following:
• To add a contact using the Contacts application, on the Home screen, click the Contacts icon. At the top of the screen,
click New Contact. Type the contact information. Press the key > Save.
• To add a contact from a message, call log, or webpage, highlight the contact name, number, or email address. Press the
key > Add to Contacts > Create New Contact. If necessary, add contact information. Press the key > Save.
User Guide
Contacts
191