User Guide

Option Description
Inner link security If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication
method.
Token Set whether you use a hardware token to connect to the Wi-Fi network.
Server subject If necessary, type the server subject name that your smartphone should use to verify that it's
connecting to the correct Wi-Fi network.
Server SAN If necessary, type the server SAN that your smartphone should use to verify that it's connecting to the
correct Wi-Fi network.
Install a root certificate on your smartphone
You might not be able to connect to some Wi-Fi networks until you install a root certificate on your BlackBerry smartphone.
You can install the root certificate on your computer, and then use the BlackBerry Desktop Software to synchronize the root
certificate between your smartphone and your computer. For more information, see the Help in the BlackBerry Desktop
Software, or contact your administrator.
Wi-Fi calling
About Wi-Fi calling
If your wireless service provider supports Wi-Fi calling and you subscribe to this service, you can make and receive calls over
the Wi-Fi network. You can use the Wi-Fi network to make and receive calls in areas where you have a Wi-Fi connection to the
Internet, even if you have limited or no mobile network coverage.
For more information about Wi-Fi calling, contact your wireless service provider.
Change your Wi-Fi calling preferences
1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2. Click Networks and Connections > Mobile Network.
3. Change the Preferred Network for Calls field.
4. Press the key > Save.
Wi-Fi diagnostic reports
Submit a Wi-Fi diagnostic report
1. On the Home screen or in a folder, click the Options icon.
2. Click Networks and Connections > Wi-Fi Network.
3. Press the key > Troubleshoot > Wi-Fi Diagnostics.
4. Press the key > Email Report or PIN Report.
User Guide
Manage Connections
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